Remote customer jobs in Cardiff - Page 6Crear alertas

Remote: our team is fully distributed across the world and functions fully remotely. Every action taken by each member of your team increases customer satisfaction and, by default, customer retention. As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with

The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communication skills and the ability to drive customer adoption goals. This remote position requires fluency in both English and German, with a focus on guiding customers through best practi

A tech-driven customer engagement platform is seeking a part-time Customer Success contractor to support its growing team in the UK or Ireland. In this role, you will manage customer inquiries via email and Zoom, identify complex issues, and help onboard customers through effective communication. Ca

As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measurable outcomes. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and busin

A leading practice management software provider in the UK is seeking a Customer Success Manager to drive customer relationships and growth. The role involves developing success strategies, strong relationship building, and proactive customer engagement. Join a collaborative team and contribute to cu

A leading online learning platform is looking for a Customer Success Associate to drive customer value and engagement. Candidates must have a proven track record in customer retention, demonstrate strong problem-solving skills, and be fluent in French. The role involves supporting SMB clients, ensur

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes. This ro

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. This role involves collaboration across internal teams to enhance customer experiences and operational excellence,

Technical Customer Support Engineer - Dutch speaking (remote). Technical Customer Support Engineer - Dutch speaking (remote). Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings.

This remote role demands strong skills in customer engagement and a proven track record in the SaaS environment. Ideal candidates will have experience in legal or finance tech and should thrive in a fast-paced, customer-focused setting. A leading technology firm in the United Kingdom is seeking a Cu

This full-time remote role is ideal for someone passionate about customer advocacy, systems thinking, and driving meaningful change through insight and empathy. Senior Customer Experience Specialist – tem | United Kingdom (Remote). Senior Customer Experience Specialist to help shape and scale its

We are currently looking for a Strategic Customer Success Manager - REMOTE. At least five years of customer success experience in B2B SaaS, specifically with enterprise customers. In this role, you will play a pivotal role in shaping and enhancing customer experiences for our largest and most comple

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your f

CSMs at Seesaw work directly with customers to drive value for educators in a hands‑on way. Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion. A minimum of 5 years of demonstrated success in a quota‑carrying, customer‑facing position.

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. This role focuses on providing excellent customer service and ensuring customer satisfaction. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

Join a friendly remote environment with flexible hours and opportunities for career growth in Customer Success. A recruitment platform in the UK is seeking a proactive Customer Success Specialist to enhance client experiences. The ideal candidate will have strong communication skills and a customer-

A world-leading organization is seeking a Service Designer for a 6-month remote contract, with up to 1 day per month onsite in London.

The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. The ideal candidate has a proven record of designing high‑performing support organizations, implementing voice‑of‑customer frameworks, and

Ability to work remotely and coordinate with teams in different locations. Construction Project Manager & Customer Relations Specialist. Manage construction projects remotely, ensuring timelines, budgets, and quality standards are met.

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. The role offers remote work flexibility and is part of a culture focused on growth, respect, and employee well-being. You will define strategies, mentor a team, and

Customer Happiness: You make customers feel heard, supported, and delighted. Customer Success, Account Management, or client‑facing SaaS/hardware support. Be the go‑to hero for customers using our SaaS and connected hardware products.

The position is remote and offers competitive compensation and generous benefits.

This remote role involves managing two teams, overseeing technical customer outcomes, and ensuring effective delivery and enablement. A high-growth HR tech company in the United Kingdom is looking for a Head of Customer Engineering to establish the Technical Success function. The ideal candidate wil

A leading workflow orchestration platform is seeking a Manager for Customer Success to lead the EMEA Customer Success Managers. This remote role provides competitive compensation, health benefits, and a remote-first culture with a strong commitment to diversity and inclusion. You will design process

This is a remote-only position well-suited for professionals passionate about customer success. A leading analytics company in the UK seeks a Customer Success Manager to act as a champion for customers. This role involves understanding customer goals, driving adoption, overseeing renewals, and solvi

Represent n8n as a customer-facing leader, partnering closely with Sales, Product, and Support to ensure a seamless customer journey and long‑term success. Customer Success, Professional Services, Account Management, or other customer‑facing roles, including supporting large enterprises. Recruit

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. Experience advising customer product/engineering leaders and translating technical concepts into business outcomes. This is not a temporary or project-base

A leading financial services organization in the UK is seeking a Customer Relationship Manager to enhance customer engagement for Ecclesiastical Insurance. The role is remote with potential travel, focusing on delivering exceptional service and fostering long-term customer relationships.

A leading procurement technology firm in the UK seeks a Customer Success Manager to ensure customers successfully adopt its advanced platform. Successful candidates will have 2 to 6 years of experience in customer success, strong communication skills, and be fluent in English and German. This role i

Ein Anbieter im Bereich Customer Care sucht einen Onepilot-Agenten.

This full-time remote role requires extensive customer engagement experience and solid knowledge of the Holiday Park sector. A leading software solutions provider in the UK is seeking a dedicated Customer Support Specialist to enhance client productivity using Microsoft Dynamics.

A leading personalization platform provider in the United Kingdom is seeking a Senior Customer Marketing Manager for EMEA.

A leading technology company based in the United Kingdom is seeking a Customer Success Specialist to join their remote team. The ideal candidate will have 3-5 years of experience in customer-facing roles and will focus on building relationships, ensuring customer happiness, and driving retention. Jo

A leading energy service provider seeks a Customer Success Manager to strengthen partnerships with customers and drive revenue growth. Join us to align customer needs with innovative solutions and ensure satisfaction. This role involves developing success plans, conducting customer satisfaction audi

We are seeking a strategic and experienced Head of Customer Success to lead and scale the global customer experience function. We are currently looking for a Head of Customer Success in United Kingdom. The position combines strategic leadership with hands-on problem-solving, requiring a proactive ap

A leading cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and ensure high adoption rates of their services. The position offers a fully remote work opportunity in the UK, allowing for flexibility and significant impact on customer satisfaction. This role

A growing education organization in the UK is seeking a motivated Customer Success Manager to ensure the success of large employer clients by building strong relationships and managing apprenticeship programmes. This role offers a remote-first work environment along with competitive benefits includi

This position is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in delivering a great customer experience. Handle inbound calls to file new claims and assist customers with existing claim inquiries. Minimum 2 years of experience in a customer s

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers m

A leading energy solutions provider in the United Kingdom is seeking a Customer Success Manager to nurture relationships with key stakeholders and define success plans for their specific needs. The role focuses on maximizing revenue, enhancing customer satisfaction, and driving contract renewals. Id

A leading educational organization is looking for a passionate Customer Success Manager to ensure members achieve their goals and maximize the value of offerings. The ideal candidate has proven experience in B2B customer success, excellent communication skills, and is comfortable in a fast-paced env

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues. A leading hospitality service provider is looking for enthusiastic individuals for a remote Guest Services position.

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. Experience in customer success, support, or account management. If you27re tech-savvy, solution-oriented, and eager to grow i

This fully remote role in the UK requires a strong SaaS background, excellent stakeholder management skills, and experience in driving retention and growth. A leading recruitment agency is seeking a Senior Customer Success Manager to own and grow strategic accounts worth £5mil ARR.

This role involves leading the Customer Success organization to reduce churn and improve engagement standards. Candidates should have experience in customer success leadership, coaching teams, and driving commercial conversations. The successful candidate will work closely with senior leadership to

The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills. Compensation ranges from £35,000 to £38,000, with options for hybrid or fully remote work in the UK. A leading digital community organization is seeking a Customer Success Mana

A leading technology company in the UK is seeking a Senior Customer Success Account Manager to grow and manage relationships with high-tier customers.