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Job Title Senior Solution Designer Job Description As a Senior Solution Designer within Sage, you will play a pivotal role in driving the delivery and success of our products. You will act as the bridge between our development team and our customers, ensuring that our products meet the needs of our customers and delivers exceptional value. This role requires a blend of strategic thinking, strong problem solving and communication skills, and a deep understanding of both the domain and the technical aspects of product development. As a Payroll and HR Solution Designer, you will play a crucial role in enhancing our SaaS Payroll and HR solutions to fit the needs of professional users, helping to solve problems and address pain points experienced by users with more complex needs and requirements. * This is a hybrid position - you will work 3 days a week from our Newcastle office. * Key Responsibilities • Lead project delivery and collaboration with cross-functional teams to successfully deliver outstanding customer features and experiences., • Strong business analysis expertise, liaising with stakeholders to illicit key delivery requirements., • Work closely with stakeholders to understand their needs and translate them into clear and actionable items on the product backlog., • Liaise with Product Management to regularly review and refine the product roadmap to align with changing business priorities and customer needs., • Act as the primary point of contact for any questions or clarifications related to the product., • Define and prioritize the product backlog based on customer feedback, compliance requirements, and the product roadmap (business goals)., • Deliver thorough and well-organized analysis, clearly documented and communicated across all teams and projects involved., • Continuously seek feedback from customers and stakeholders to iterate and improve the product over time., • Collaborate with cross-functional teams to manage scope and deliver requirements for incremental improvements to the product Required Skills: • Previous professional experience in Business Analysis / Solution Design., • An understanding UK&I Payroll principles and legislation would be nice-to-have, • Experience working on Integrations, • Engagement in mentoring / knowledge-sharing #LI-JM2 Function Product Delivery Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Job Title Senior Cloud Operations Engineer - Production Operations Job Description We are seeking a reliable and forward-thinking Senior Cloud Operations Engineer to help us scale and stabilize the cloud infrastructure that powers our growing suite of SaaS products. In this role, you will be responsible for owning, maintaining, and improving production and development environments across AWS and Azure - ensuring they are highly available, secure and performant. Key Responsibilities You will play a critical role in our operational strategy by proactively supporting the health of core services, responding to incidents, implementing automation, and ensuring our systems evolve with growing scale and complexity. You'll collaborate with engineering, platform, and release teams to deliver operational excellence across all lifecycle stages. As our infrastructure footprint grows rapidly, we rely on well-defined processes and standards to ensure we move fast without sacrificing reliability. This role is ideal for someone who thrives on owning infrastructure, solving complex problems, and building systems that are resilient, observable, and release ready. Qualifications: • 5+ years in Cloud Operations, Site Reliability Engineering, or Systems Engineering roles in cloud-first or SaaS environments., • Deep experience operating and troubleshooting infrastructure on AWS (EC2, S3, RDS, CloudFront, Lambda) and/or Azure., • Expert in Linux system administration (RedHat or Debian), with strong fluency in networking, web stack configuration, and OS-level tuning., • Proficient in Python and Bash scripting with a strong automation mindset., • Hands-on experience with infrastructure-as-code using Terraform, Ansible, or CloudFormation., • Proven success in diagnosing and resolving high-impact production issues in distributed systems., • Familiarity with modern monitoring and observability stacks (e.g., Prometheus, ELK, Zabbix)., • Comfortable supporting and optimizing web technologies such as NGINX, HAProxy, Apache, or Tomcat., • Strong communication skills and the ability to work effectively within a fast-paced, highly collaborative team environment. Preferred Qualifications: • Experience with Docker, Kubernetes, or container-based infrastructure., • Familiarity with change and release readiness frameworks, including validation, monitoring, rollback, and support requirements., • Previous experience improving the quality and efficiency of on-call practices or production runbooks., • Working knowledge of CI/CD pipelines and release automation tooling., • A structured, systems-oriented thinker with a passion for operational excellence, process discipline, and scaling infrastructure through automation. Function Cloud Operations Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Job Title Cloud Financial Analyst Job Description Sage's drive to be a world-class SaaS company, involves forging strong partnerships with cloud providers and suppliers. Managing cloud costs effectively is essential to ensuring financial efficiency and supporting key initiatives within Cloud Operations. As a Cloud Financial Analyst, you will analyse cloud hosting expenses, optimize usage, and provide critical financial insights to guide strategic decisions. You'll work across teams to manage supplier billing, track performance metrics, and drive cost-saving initiatives. This is a hybrid role - three days per week in our Newcastle office. Key Responsibilities What you'll do: • Analyse and manage cloud supplier billing to ensure accurate financial tracking., • Identify budget risks and develop strategies for cost optimization., • Monitor cloud usage and drive efficiency improvements., • Develop best practices for cloud financial management and reporting., • Oversee Reserved Instance and Savings Plan purchases, ensuring maximum value., • Provide sustainability and performance reports for key products. What We're Looking For Essential: • Financial Analysis expertise - budgeting, forecasting, and analysis., • Advanced Excel skills., • Experience with BI tools such as Power BI, AWS QuickSight, or Tableau. Nice-to-Have: • Experience in a similar role within a Cloud Operations environment., • Experience in roles such as Cloud Billing Analyst, Cloud Manager, Financial Analyst, FinOps Analyst or equivalent. #LI-MD1 Function Cloud Operations Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/