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ARC's purpose is to expedite access to precision medicine clinical trials for patients globally. We fulfil our purpose through our dedicated team of experts with unparalleled domain knowledge, and the important relationships we have developed with our global clients. We are a Belfast-based Clinical Research Organisation that specialises in delivering compliance excellence for companies in the precision medicine sector. We support many of the world's leading pharmaceutical R&D companies in implementing unapproved diagnostics in their clinical development programmes for patient selection or stratification, working as a strategic and integrated expert partner, taking full sponsor ownership of the IVD study being conducted in parallel with our clients' IND/IMP trial. ARC's team of experts cover IVD regulatory compliance, study design and approvals, quality assurance including vendor due diligence and management along with a team of clinical research experts who manage the IVD study, ensuring it is conducted in compliance with local and global GCP, and that the biomarker data is robust and reliable. To further support our growing client base and to expedite patient access to life-saving experimental medicines, ARC has developed and launched our SaaS platform, ARC360. ARC360 is transforming how organisations access regulatory intelligence and tailor study-specific information for using in vitro diagnostics to select and manage patients in IND trials. Powered by cutting-edge technologies and supported by a team of regulatory, quality, and clinical operations experts, ARC360 is designed to accelerate the initiation of complex clinical trials. Job Purpose To be an integral member and significant contributor to ARCs laboratory team in the design, implementation and execution of internal and client laboratory IVD or CDX studies, ensuring that client objectives are met and exceeded at all times. This graduate role is designed to develop future leaders within ARC laboratory providing exposure to assay design and development, clinical testing and regulatory affairs. The graduate scientist will contribute to client deliverables, while developing a broad understanding of IVD validation and GCP/GLP clinical testing in a quality driven accredited laboratory. Key Responsibilities: The R&D Scientist is expected to: • Participate in the optimisation and validation of molecular assays including Next generation Sequencing and PCR, • Conduct analysis of biomarker levels in biological samples., • Analyse and interpret experimental data, preparing comprehensive reports and presentations for stakeholders., • Maintain accurate laboratory records and ensure compliance with safety and quality standards, • Stay updated with the latest advancements in relevant scientific techniques to inform laboratory activities., • Undertake structured training and development in laboratory operations and assay validation, • Demonstrate a growth mindset, proactively seeking opportunities to expand knowledge and capability., • Contribute to ARC’s positive, collaborative and high-performing company culture Essential Criteria: • Bachelors degree in biological sciences or other related scientific subjects, • Practical laboratory experience (academic or industry) in molecular and/ techniques such as PCR and NGS, • Basic understanding of assay verification and validation principles, with awareness of regulatory frameworks, • Excellent interpersonal skills, • Excellent communication skills, both verbal and written, including strong presentation and influencing skills, • Evidence of strong analytical, problem solving and decision-making abilities, • Proven ability to achieve results while working independently and on own initiative, • Strong mathematical ability, • Strong attention to detail and commitment to quality, • Proficient in the use of word processing, spreadsheet, database, and presentation software Desirable Criteria: • Masters in biological sciences or other related scientific subjects, • Academic or industry placement year, • Experience in IHC/Histology, • Interest in regulatory requirements (e.g. IVDR/IDE) and willingness to develop knowledge in this area “We are an equal opportunity employer; applications are welcome from all and appointment will be made on the basis of merit.”

In-House Commercial Lawyer, Belfast, Suit 5 yrs + PQE, £NEG Overview We are working with a leading organisation to recruit a Commercial Lawyer for a Belfast-based in-house opportunity. This is a standout role offering a mix of high-quality commercial contracts work alongside exposure to cutting-edge legal issues across the technology and energy sectors. The successful candidate will join a highly regarded in-house legal team and gain experience across two key areas: commercial contracts and regulatory energy matters. This is an excellent opportunity to develop specialist expertise while working on complex, high-value projects in a collaborative and forward-thinking environment. Key Responsibilities Contracts & Technology • Advising on a wide range of commercial contracts including SaaS agreements, software licensing, confidentiality agreements, work orders, change orders and standard terms of supply, • Supporting on legal matters relating to intellectual property, IT and emerging technologies such as AI and NIS2, • Drafting, reviewing and negotiating commercial agreements Energy & Regulation • Working as part of a cross-functional team on regulatory and commercial matters within the energy sector, • Supporting projects across renewables, infrastructure and sustainability initiatives, • Advising on sector-specific legal and compliance issues Essential Skills and Experience • Qualified solicitor with 5+ years’ PQE in commercial law, • Strong experience in commercial contracts, with exposure to IP, IT or energy desirable, • Excellent drafting and negotiation skills, • Commercially minded with the ability to provide practical legal advice, • Strong communication skills with the ability to explain complex legal concepts clearly, • Proactive, collaborative and capable of managing your own workload What’s on Offer • Competitive salary with annual bonus of up to 10%, • Annual cost of living review, • 25 days annual leave plus statutory holidays, with option to purchase additional days, • Hybrid working model, • Enhanced maternity and paternity pay, • Private healthcare and company sick pay Learning & Development • Strong career progression with a focus on internal promotion, • Mentoring scheme and ongoing professional development, • Wellbeing fund to support personal health and interests, • Access to virtual fitness memberships Additional Benefits • Active social and sports clubs, • Inclusive workplace networks, • Volunteering opportunities, • Supportive and collaborative team cu For more details contact Orla Milligan at Pathway Legal in confidence on 07526839030 or email your cv to At Pathway, we treat all applications with the highest level of confidentiality and professionalism. In line with GDPR regulations, your personal information will only be used for recruitment purposes, stored securely and never shared without your consent. You can request to have your data removed at any time.

Senior Client Delivery Specialist Belfast (Hybrid) Client Delivery Permanent (3 days onsite) Salary | £55,000 – £60,000 About the role Our client builds specialist regulatory and tax reporting solutions for enterprise clients across banking, legal, construction, and manufacturing. This is a newly shaped senior role sitting at the heart of their Belfast-based Client Delivery team, bridging implementation and customer success. You will own client engagements end to end, from signed contract through build and delivery, before transitioning accounts into ongoing support. Working across three to four concurrent projects, you will serve as the primary delivery contact for external stakeholders while holding the technical capability to shape, build, and improve the solutions yourself. This is a hands-on, senior individual contributor position. The team is small (five people total, four based in Belfast), which means your influence on delivery standards, ways of working, and technical quality will be felt immediately. What you will be doing • Taking clients from contract signature through full implementation, managing scope and delivery milestones across multiple concurrent engagements, • Gathering and translating complex client data requirements into well-structured, maintainable data models and reporting solutions, • Working hands-on with client datasets using SQL, Power BI, and data modelling techniques to build and configure customised outputs, • Managing external stakeholder relationships, including resistant or change-averse contacts, with strong commercial and emotional intelligence, • Elevating delivery standards across the team, bringing best practice from enterprise environments and ensuring consistency and maintainability in all outputs, • Collaborating remotely with clients and internally with a close-knit Belfast team, with very limited travel required Core technical requirements • Data querying, • SQL, • Power BI, • Data modelling, • SaaS / enterprise What we are looking for • Proven track record delivering client-facing technical solutions, ideally in SaaS implementation, technical consulting, professional services, or an advanced technical support environment, • Hands-on experience working directly through client datasets, personally gathering requirements, asking the right data questions, and building or shaping the resulting data models, • Strong understanding of scope management and the ability to balance delivery deadlines with excellent customer service across multiple concurrent projects, • Demonstrable experience working with external enterprise stakeholders, including those resistant to change or wary of automation, • The ability to independently improve delivery standards rather than learn from others; this role requires someone who raises the bar, • Strong commercial awareness and communication skills; able to navigate the nuance of person-to-person engagement within a B2B environment Backgrounds that tend to fit well • Client Delivery Specialist or Technical Implementation Consultant, • Technical Business Analyst or Customer Solutions Engineer, • SaaS Implementation Consultant or Professional Services Consultant, • Advanced Technical Support with strong client-facing exposure The team and environment • Small, collaborative team of five, with four based in Belfast and a preference for a Belfast-based hire for this role, • Hybrid working with three days per week onsite in Belfast, • The majority of client interaction is conducted remotely, with very limited travel, • High-autonomy environment where senior experience and influence matters more than people management Apply now to find out more! 07807790130

Commercial Lead – In-House Legal - Fast Paced Global Tech Company - Belfast (Hybrid) Conekt Legal is partnering with a fast-growing, technology-focused organisation seeking a Commercial Lead to join its in-house legal/commercial team. This is an excellent opportunity for a commercially minded lawyer or experienced contracts professional to play a key role in supporting business growth and strategic initiatives. You will join a collaborative, business-facing team and work closely with stakeholders across commercial, finance, delivery, and leadership functions. The role requires a pragmatic, solutions-oriented individual who can confidently balance legal risk with commercial objectives in a fast-paced environment. Key Responsibilities: • Draft, review, and negotiate a wide range of commercial agreements, including customer and supplier contracts, SaaS agreements, software licensing, and professional services contracts, • Provide clear, practical, and commercially focused advice to internal stakeholders, • Support bid and sales teams on contractual aspects of tenders and proposals, • Identify and mitigate legal and commercial risks across new and existing business activities, • Contribute to the development and improvement of contract templates, processes, and governance frameworks, • Stay up to date with relevant legal and regulatory developments, escalating issues where appropriate Requirements: • Qualified Solicitor or Barrister with 3+ years’ PQE, OR significant experience in a commercial contracts role, • Strong experience drafting, reviewing, and negotiating commercial contracts (ideally within the technology or IT sector), • Commercially astute, pragmatic, and able to provide business-focused advice, • Excellent communication, negotiation, and stakeholder management skills, • Strong organisational skills with the ability to manage competing priorities and deadlines, • A collaborative mindset and ability to work effectively within cross-functional teams If you might be interested in a confidential chat about this role get in touch at .

Mid / Senior Golang Backend Engineers - Exciting NEW Exclusive OchoX FDI- remote Please note candidates should reside in to be eligible to apply. About the Company: Ocho recently filled three roles with this client with excellent feedback from all parties. Our client is a fast-growing SaaS organisation specialising in AI-driven automation and large-scale enterprise software quality platforms. Their technology helps global companies accelerate delivery, improve reliability, and automate complex application workflows. With strong backing and a rapidly expanding engineering team, they offer a high-impact environment for backend engineers who enjoy solving performance, scaling, and distributed systems challenges. The Role: This position is ideal for experienced Golang engineers who enjoys building highly performant backend services in a modern cloud environment. You will lead technical initiatives, drive architectural decisions, and help shape a platform designed to handle large-scale automation workloads used across major enterprise systems. Key Responsibilities: * Design, develop, and maintain scalable backend services built in Go. * Lead internal and customer-facing engineering projects, ensuring high-quality and timely delivery. * Own backend architecture, contributing to decisions that enhance reliability, maintainability, and long-term scalability. * Identify performance bottlenecks, analyse system metrics, and continuously optimise backend systems. * Provide mentorship and promote engineering best practices across the team. Essential Criteria: * 6-10+ years of professional software engineering experience. * Ideally 3+ years of production-level Golang development * Experience working with cloud platforms (GCP preferred) and containerised environments such as Docker/Kubernetes. * Strong understanding of backend security, distributed systems, scalability patterns, and performance optimisation. Why Join: * Build high-impact backend services for an AI-driven enterprise platform used by global brands. * Strong ownership of architecture, with influence across product and engineering decisions. * Work in a modern cloud-native environment with Golang, distributed systems, and performance-focused engineering. * Fully remote role with a collaborative engineering culture. * Competitive package with significant room for progression. How to Apply: If you believe you meet the criteria for this role and are excited about the opportunity, please apply via the link. Alternatively, reach out to Phil Gamble directly for an informal chat via LinkedIn or WhatsApp. About Phil Gamble: Phil Gamble has over 20 years of experience recruiting in global software engineering markets, delivering high-quality technical hires for scaling organisations. His relationship-driven approach ensures candidates are supported throughout the entire process. Recent LinkedIn Testimonials: "I cannot recommend Phil and Ocho enoughPhil is a professional who does not treat his candidates as resources" "Phil was by far the best recruiter I have ever dealt withI wouldn't hesitate to recommend Phil to my friends or colleagues." "Phil has helped me find new roles more than oncehe takes the time to understand what I'm looking for" Skills: golang AI

Senior /Lead AI Engineer (Exclusive OchoX client ) Hybrid role - 3 days in state of the art Belfast office We are seeking a visionary AI Engineer to join a fast-growing SaaS security-organisation specializing in AI-driven automation and large-scale enterprise software quality platforms. Essential Cr

OCHO is delighted to be partnering with a rapidly expanding international technology organisation to source a commercially focused Group Accountant to join its high-performing finance team. The successful candidate will join a high calibre finance team operating across global markets as the business continues to scale through innovation, investment, and the development of cutting-edge digital solutions. This is an excellent opportunity for a qualified accountant who enjoys partnering closely with stakeholders and combining financial reporting responsibilities with commercial analysis and strategic support. My Client offers a modern, collaborative culture with genuine exposure to senior leadership and the opportunity to contribute to key operational and commercial decisions. The Role Key function of this role is to support the delivery of high-quality financial information and commercial insight across the business. The successful candidate will work across multiple areas of finance including management reporting, forecasting, performance analysis, business partnering, and process improvement. Preparation and analysis of monthly management accounts, financial reporting packs, and performance reporting for senior leadership teams Support budgeting, forecasting, and long-range planning processes, providing detailed analysis around business performance, trends, risks, and opportunities Partner closely with operational and commercial stakeholders to support strategic decision-making and improve overall business performance Deliver detailed financial analysis across revenue, margins, pricing, operational performance, and profitability, providing clear and actionable insights Support commercial activities including financial modelling, investment appraisals, scenario analysis, and business case preparation for new initiatives and strategic projects Assist with consolidated reporting, year-end processes, statutory accounts preparation, and external audit requirements across multiple business entities Develop and maintain meaningful KPI reporting to support operational and commercial performance monitoring across the organisation Contribute to continuous improvement initiatives across finance processes, reporting, controls, and systems with a focus on efficiency, scalability, and automation Build strong cross-functional relationships across finance and wider business teams, developing a strong understanding of the key commercial and operational drivers impacting performance Ensure strong financial governance, compliance, and adherence to internal controls and company policies across all areas of responsibility Provide ad-hoc commercial and financial support to senior leadership across a range of operational and strategic business activities The Candidate Fully qualified accountant (ACA, ACCA, CIMA or equivalent) Previous experience within industry or practice, (ideally within a technology, SaaS, digital, or high-growth business environment but NOT essential) Strong communication skills with the confidence to engage with stakeholders at all levels Commercial mindset with the ability to translate financial data into practical insight Strong Excel and financial systems experience What do you get? Opportunity to join a growing international technology business at an exciting stage of expansion Broad, commercially focused role with strong exposure across the organisation Collaborative and forward-thinking culture Strong career development opportunities Competitive salary and benefits package For more information please contact Gemma Murphy Skills: Management Accounting financial accounting group reporting finance business partnering

Enso Recruitmentare proud to be working with agrowing, client-focused organisation who are investing in their technology capability. They are now seeking a Head of Technology to define and deliver their technology strategy while driving the development of scalable, client-facing solutions. This is a senior leadership role within a lean environment, offering the opportunity to shape technology direction while remaining close to delivery. The Opportunity Youll take ownership of the organisations technology strategy, with a strong focus on Salesforce integration, API-led architecture, and scalable digital solutions. This role blends strategy, architecture, and hands-on delivery, making it ideal for someone who can optimise Salesforce and connected platforms while ensuring technology decisions support client experience, operational efficiency, and long-term growth. Youll work closely with senior stakeholders, external partners, and delivery teams to shape a technology ecosystem that is secure, scalable, and fit for a regulated financial services environment. Key Responsibilities Define and deliver a business-aligned technology strategy including the technology roadmap Act as a trusted advisor to senior stakeholders on technology, innovation, and risk Own the architecture and evolution of Salesforce and connected systems Design and deliver API-driven integrations across internal and external platforms Lead the development and optimisation of client-facing platforms and SaaS solutions Oversee system scalability, performance, and security Manage relationships with external vendors, Salesforce partners, and technology providers Lead delivery of key technology initiatives, ensuring they meet business and client needs Drive a product and platform mindset across technology initiatives Establish robust governance, risk, and compliance frameworks Ensure alignment with regulatory and data protection requirements About You Proven experience in a senior technology leadership role such as Head of Technology, CTO, or similar Strong background in financial services, fintech, or regulated environments Deep experience with Salesforce architecture, configuration, optimisation, and ecosystem management Experience delivering Salesforce-led solutions, including integrations with internal and external systems Strong understanding of API design, integration patterns, and middleware platforms Experience building scalable, integration-led platforms and client-facing technology solutions Strong understanding of modern SaaS ecosystems and composable architecture Experience working in lean teams, leveraging vendors, Salesforce partners, and external technology providers Strong stakeholder management and communication skills Commercially aware, with the ability to balance innovation, cost, and risk Hands-on mindset, comfortable operating across both strategy and delivery Benefits Hybrid working Bonus Private healthcare Pension L&D opportunities To find out more about this opportunity, submit your CV below, or reach out to a member of the Enso Recruitment team today! Skills: Salesforce Financial Services Fintech Digital Solutions

Commercial Solicitor (In-House) - Belfast We are currently partnering with a leading organisation in the energy sector to appoint a Commercial Solicitor to join their high-performing in-house legal team in Belfast. This is a standout opportunity to work on a dynamic mix of high-value commercial contracts alongside cutting-edge legal issues across technology, energy, and regulation. The role offers exposure to transformational projects and the chance to develop deep sector expertise within a fast-paced and innovative environment. The Role Working closely with internal stakeholders, you will provide pragmatic and commercially focused legal advice across a broad range of business activities. This role spans both commercial contracts and sector-specific regulatory work, offering excellent variety and exposure. Key responsibilities will include: Drafting, reviewing and negotiating a wide variety of high-value commercial contracts, including SaaS, software licensing, confidentiality agreements, and commercial terms Providing commercially focused legal advice across multiple business areas and supporting the delivery of key projects and strategic initiatives Advising on legal issues relating to intellectual property, technology, and emerging areas such as AI and evolving regulatory frameworks Supporting matters within the energy sector, including projects across renewables, infrastructure, and sustainability initiatives Identifying and mitigating legal and commercial risk in a fast-paced, growing environment Managing relationships with external advisors and key business stakeholders Taking responsibility for compliance, governance, and continuous process improvement initiatives Working collaboratively as part of cross-functional and multidisciplinary project teams The Candidate This role would suit a commercially minded solicitor who enjoys working closely with the business and taking a pragmatic, solutions-focused approach. Key criteria: 5+ years' PQE in commercial law, ideally with experience in commercial contracts, IP/IT, or the energy sector Strong drafting and negotiation skills, with a clear commercial mindset Ability to provide clear, practical advice and communicate complex legal concepts to non-legal stakeholders A proactive, collaborative approach and the confidence to engage across all levels of the business Self-motivated and highly organised, with the ability to manage your own workload effectively A genuine interest in technology and/or the energy sector Desirable experience: Experience in a commercial law firm or in-house legal team (NI, ROI or UK) Exposure to high-value or complex commercial contracts Experience working as part of multidisciplinary or project-based teams Familiarity with procurement matters (regulated and unregulated) The Opportunity Join a high-performing and well-regarded in-house legal team Work on high-profile contracts and complex commercial matters Gain exposure to innovative projects and rapidly evolving legal areas, including technology and regulation Develop specialist expertise in a fast-growing and strategically important sector Collaborative and supportive working environment Strong potential for career development and progression Competitive salary and benefits package For further information on this exciting opportunity, apply via the link or contact the VANRATH office for a confidential chat today. Follow VANRATH on LinkedIn for expert career advice, the latest jobs, industry news and much more Skills: Solicitor In-House Commercial Benefits: Plus Bonus

Customer Success Director Belfast | Hybrid Director-level Customer Success role at a fast-growing tech scale-up Own a portfolio of strategic enterprise accounts across finance, insurance and technology C-suite relationship management with full commercial accountability Salary £120k+ dependent on experience Hybrid working with Belfast base About the Company Our client is a leading provider of technical and professional solutions, partnering with some of the world's largest organisations in finance, insurance and technology. Their outcome-driven programmes span AI, data science and change management,delivered through virtual, in-classroom and blended formats by experienced, hands-on instructors. It's a fast-moving, purpose-led business with an ambitious growth trajectory and a culture built on collaboration, ownership and real impact. The Role This is a senior Director-level position with full commercial ownership of a portfolio of high-value strategic accounts. You'll be the trusted advisor at C-suite level, driving retention, renewals and revenue expansion while ensuring clients achieve meaningful business outcomes. Alongside your account responsibilities, you'll play a key leadership role within the Customer Success function, mentoring the team and working closely with the Head of Customer Success to embed best practice and raise commercial capability across the board. Key Responsibilities Own and grow a defined portfolio of strategic accounts with full commercial responsibility for renewals and expansion Lead complex, high-value negotiations including multi-year and enterprise-level agreements Build trusted, long-term relationships with senior and executive-level stakeholders across client organisations Develop and execute tailored account strategies that align customer objectives with company value drivers Maintain rigorous pipeline discipline and accurate forecasting across the portfolio Proactively identify renewal risk early and intervene to protect and strengthen client relationships Mentor and coach Customer Success team members on expansion thinking, negotiation and strategic account planning Support the Head of Customer Success in developing best-practice playbooks, account planning frameworks and expansion methodologies Act as a visible role model for senior-level client engagement and commercial ownership What You'll Need Essential: 10+ years' experience in Senior Customer Success, Account Management or Strategic Account roles Proven track record of owning and growing revenue through renewals and expansion Strong commercial acumen and negotiation capability at enterprise level Experience managing complex, multi-stakeholder relationships at C-suite level Previous experience mentoring or developing team members Background working with enterprise or high-value customers in a scaling business Nice to Have: Experience shaping Customer Success strategy beyond individual accounts Background in tech learning, SaaS or professional services sectors Why Apply? Salary £120k+ dependent on experience Hybrid working with a Belfast base Competitive benefits package including professional development and career growth High-trust, high-autonomy environment with genuine commercial ownership Join a fast-growing company with real momentum and a collaborative, purpose-driven culture Interested? For more information or to submit your CV via the button below, or connect with Ryan Quinn on LinkedIn if you have any queries on the role or the timelines. Skills: Sales Director Senior Sales Director Head of Sales TLNT1_NI

Are you looking for a role where you can take real ownership of features and see your work directly impact users? Do you enjoy working across the full stack in a modern cloud environment, building products that genuinely help people develop and progress? We're working with an ambitious training and development company that is reshaping how organisations deliver learning. As their platform continues to scale, they're looking to hire an Intermediate Software Engineer with strong Node.js, React, and AWS experience to join their growing engineering team. The Opportunity You'll join a collaborative product-focused team, contributing to a modern learning platform used by organisations across the UK and internationally. This is a hands-on engineering role where you'll work across both backend and frontend, delivering high-quality features in a scalable AWS environment. You'll have the autonomy to own work end-to-end, while continuing to develop your technical depth and architectural understanding. Key Responsibilities Develop and maintain backend services using Node.js Build clean, responsive user interfaces using React Deploy, monitor, and optimise applications within AWS Contribute to technical design discussions and architectural decisions Write well-structured, testable, and maintainable code Collaborate closely with Product and Design to deliver user-focused features Continuously improve performance, reliability, and security across the platform Tech Environment Backend: Node.js (Express or similar) Frontend: React (modern JavaScript/TypeScript) Cloud: AWS (e.g., Lambda, EC2, S3, RDS) CI/CD & Version Control: Git-based workflows and automated pipelines What We're Looking For 2-4 years' commercial software development experience Strong hands-on experience with Node.js and API development Solid frontend experience with React Exposure to cloud infrastructure, ideally AWS Experience working with relational or NoSQL databases An understanding of testing principles and clean code practices A collaborative approach and clear communication skills Desirable Experience Experience in SaaS, platform-based, or EdTech environments Exposure to serverless architectures Experience with Docker or containerisation Awareness of scalability and performance optimisation techniques Why Apply? Join a purpose-led organisation focused on professional growth and learning Work in a supportive, forward-thinking engineering team Gain exposure to modern cloud architecture at scale Clear progression opportunities as the business grows Flexible working environment If you have any further questions on the role, please feel free to reach out to Brendan McCrory directly. Benefits: Work From Home

re you an experienced Product Architect who enjoys shaping how complex software products are designed, built, and scaled? Do you thrive at the intersection of product vision and technical architecture, ensuring platforms evolve in a way that supports both innovation and long-term stability? My client is seeking a Product Architect to play a key role in defining how their products are structured and delivered. This role will focus on ensuring that product capabilities are designed with scalability, performance, and long-term maintainability in mind. You will work closely with engineering leaders, product managers, and development teams to translate product strategy into clear architectural direction. This is a highly influential role where your decisions will shape how the platform evolves over time. Key Responsibilities Define and maintain the product architecture across the platform Work closely with Product and Engineering teams to translate product strategy into scalable technical solutions Ensure new features and capabilities align with the long-term architectural vision Guide engineering teams on system design, integration patterns, and technology choices Review and refine architectural proposals for new product initiatives Identify opportunities to improve platform scalability, performance, and maintainability Establish architectural standards and ensure they are consistently applied across the product Contribute to the long-term technical and product roadmap Key Skills & Experience Proven experience working as a Product Architect or Solutions Architect within a software-driven organisation Strong background in software architecture and system design Experience designing and evolving large-scale product platforms Strong understanding of modern software development practices and distributed systems Ability to translate product strategy into technical architecture Experience working closely with product teams, engineering leadership, and business stakeholders Excellent communication skills with the ability to explain complex architectural decisions clearly Nice to Have Experience working within product-led or SaaS environments Exposure to cloud-native architectures Experience contributing to platform modernisation or large-scale product evolution Background working across multiple engineering teams or product domains What My Client Offers The opportunity to shape the architecture of a growing product platform A strategic role working closely with product and engineering leadership The chance to influence how the platform evolves as the business scales A collaborative environment focused on technical quality and long-term product success If you have any further questions on the role, please feel free to reach out to Brendan McCrory directly. Benefits: Work From Home

Client Support Associate Location: Belfast (Hybrid) Reporting to: Client Support Manager Salary: Competitive About the Company Our client is a fast-growing SaaS organisation supporting global enterprises in transforming how they manage finance, tax, and regulatory reporting.Their cloud-based platfor

Job Title Senior .NET Developer Overview Ocho is partnering with a high-growth, Belfast-based technology organisation operating at the forefront of clinical research and precision medicine. This is an opportunity to join a team building a modern SaaS platform that is transforming how global organisations deliver complex clinical trials. You'll work on cloud-native applications that directly support life-changing research, in an environment that combines strong technical leadership with real-world impact. You'll play a key role in designing, building and scaling high-performance applications, while also acting as a senior voice within the engineering team. Key Responsibilities Design, build and maintain scalable applications using .NET and Azure Contribute to architecture and technical design decisions across new and existing systems Work closely with product, design and engineering teams to deliver high-quality solutions Develop and optimise SQL Server databases for performance and scalability Build and integrate cloud-native services using Azure Mentor junior engineers and support overall team capability Participate in code reviews and drive best practices across the team Troubleshoot and resolve issues to ensure system reliability and performance Person We Are Looking For Strong commercial experience with .NET (C#, .NET Core) Experience building cloud-based applications using Azure Strong SQL Server experience including performance optimisation Experience working with APIs and microservices architectures Exposure to modern front-end technologies (Angular, React, JavaScript) Proven ability to mentor and support other engineers Strong problem-solving skills and attention to detail Comfortable working in a collaborative, Agile environment Desirable Experience Experience with CI/CD pipelines and DevOps practices Exposure to Azure DevOps or similar tooling Interest in AI or emerging technologies Experience across additional languages or frameworks Role Details Competitive salary and benefits package Hybrid working - 3 days in the Belfast office (after initial onboarding) Modern office based in Catalyst Belfast Strong training and development support Opportunity to work on meaningful, real-world technology with global impact Apply here or reach out to Aaron Somers at Ocho for more information via LinkedIn. Skills: software development software engineering Benefits: Work From Home bonus pension healthcare options

Staff Frontend / Full Stack Engineer Remote / Hybrid UK ( Must have access to the Belfast office ) Permanent The Opportunity OCHO is partnering with a product-led technology organisation seeking a Staff-level Frontend / Full Stack Engineer to help shape the future of its product platform and frontend architecture. This is an opportunity to join a highly technical engineering environment where frontend engineering is treated as a strategic capability rather than a support function. The business is building complex, high-scale product experiences and requires a senior technical leader who can drive architecture, improve engineering standards, and influence product direction. You will operate as a senior individual contributor and technical force multiplier, helping scale frontend systems, component architecture, developer experience, and engineering quality across multiple teams. The Role As a Staff Engineer, you will lead the design and evolution of scalable frontend and full stack systems, with particular emphasis on modern React / architecture, design systems, developer tooling, and platform scalability. You will work cross-functionally with Product, Design, and Engineering leadership to influence architectural direction and ensure high-quality delivery across multiple product streams. What You'll Be Doing Acting as a Staff-level technical leader across multiple engineering teams Driving architecture and best practice across React / / TypeScript frontend platforms Designing and evolving scalable component libraries / design systems Improving developer experience, tooling, and frontend platform standards Contributing to backend/full stack architecture where appropriate using Node.js Leading technical design discussions and influencing long-term platform direction Driving performance, accessibility, maintainability, and scalability initiatives Partnering with Product and Design to shape intuitive, scalable product experiences Mentoring engineers and raising technical standards across the organisation Supporting adoption of AI-assisted development workflows and modern engineering tooling What We're Looking For Essential Experience Proven experience operating at Staff / Principal / Lead Engineer level Deep expertise in React / / TypeScript / Modern Frontend Architecture Strong experience designing scalable component libraries / design systems Demonstrated experience influencing architecture across multiple teams/products Strong understanding of frontend performance, accessibility, and developer experience Experience mentoring engineers and driving engineering standards Strong communication and stakeholder management capability Nice to Have Full stack/backend exposure with Node.js / APIs / Databases Experience with AI/LLM integration or AI-assisted engineering workflows Experience with monorepos / Turborepo / Storybook / Modern Tooling AWS / Cloud / DevOps familiarity Product-led / SaaS / Platform engineering experience Tech Environment React TypeScript Node.js Storybook Tailwind / Modern CSS PostgreSQL AWS / Cloud Infrastructure CI/CD / Modern DevOps Tooling AI / LLM Tooling Why Join? Highly technical product-led engineering culture Frontend architecture treated as strategic, not support Opportunity to influence platform direction at scale Modern engineering environment with strong technical peers AI-forward / innovation-focused culture Significant autonomy and technical ownership Interested? For a confidential discussion, reach out to Ryan Quinn on LinkedIn. There are two roles live with this client. Both at Staff Level. Happy to walk you through the client brief if you reach out to me via LinkedIn. Skills: React AWS TypeScript Benefits: Bonus

Essential Skills and Experience Proven track record of the coordination of the whole bid process within a SaaS or technology environment Proven experience of bespoke writing for Public Sector and Private Sector bids achieving consistently high scores Able to identify key stakeholders for bid kick of

Are you ready to build software that genuinely helps people grow? Do you enjoy working across the full stack, owning features end-to-end, and seeing your work make a real impact on users? We're partnering with a fast-growing training and development company that's transforming how organisations upskill their teams. They're now looking for an Intermediate Software Engineer to join their product team and help scale a modern learning platform used by businesses across the UK and beyond. The Role As an Intermediate Software Engineer, you'll work across the full stack, building and enhancing features using Node.js, React, and AWS. You'll collaborate closely with Product, Design, and fellow Engineers to deliver high-quality, scalable solutions that support thousands of learners. This is a hands-on role with real ownership. You'll contribute to architectural decisions, improve system performance, and help shape best practices as the platform continues to evolve. What You'll Be Doing Designing and developing scalable backend services using Node.js Building responsive, high-quality front-end experiences in React Deploying and maintaining applications within AWS Writing clean, maintainable, well-tested code Participating in code reviews and technical discussions Collaborating with cross-functional teams to deliver new features Identifying opportunities to improve performance, reliability, and security Tech Stack Backend: Node.js (Express or similar frameworks) Frontend: React (modern hooks-based development) Cloud: AWS (e.g., EC2, S3, Lambda, RDS) CI/CD: Modern deployment pipelines Version Control: Git What We're Looking For 2-4 years' experience in software engineering Strong experience with Node.js and building RESTful APIs Solid experience with React and modern JavaScript/TypeScript Exposure to AWS and cloud-native development Understanding of database design (SQL or NoSQL) Experience writing unit and integration tests A collaborative mindset and strong communication skills A genuine interest in building products that improve learning and development Nice to Have Experience in EdTech, SaaS, or platform-based products Exposure to serverless architecture Experience with Docker or containerisation Understanding of scalability and performance optimisation Why Join? Be part of a mission-driven organisation focused on growth and development Work in a collaborative, supportive engineering culture Opportunity to influence architecture and technical direction Flexible working arrangements Clear progression pathways as the company scales If you're looking for a role where you can continue developing your technical skills while contributing to a meaningful product, this could be the right move. If you have any further questions on the role, please feel free to reach out to Brendan McCrory directly. Benefits: Work From Home

Hello, were ScreenCloud! Founded in 2015 and with 10,000+ customers around the globe, ScreenCloud is a cloud-based SaaS company, employing over 100 people in our Bangkok, Belfast, LA, Charlotte and London hubs. At ScreenCloud, were hard at work helping businesses to make stronger connections at scale, and with those who are most important to them; their employees & their customers. By using the screens on their walls & the content in their systems, we enable the sales, productivity & engagement that keep our customers businesses thriving. We believe AI is reshaping how we work. The playbook is still being written, and we find that exciting. We're building a company where AI empowers every team member to have outsized impact and we're looking for people who share that vision. Were very proud of our product and were also incredibly proud of our people. Its our ScreenClouders and the culture they nurture that will take us where other companies just cant go. So if youre someone looking to join a team of talented individuals, apply below! The Role: At ScreenCloud, our Product Designers do more than design interfaces - they shape how organisations communicate with their people through screens. As a Senior Product Designer, youll work across our core products - Studio, Pulse, and Player apps - leading design from strategy through delivery. This role is both strategic and hands-on: youll uncover customer needs, frame opportunities with Product Managers, and then bring them to life with Engineers. Youll thrive if you love turning complexity into clarity, care about enterprise challenges, and want to see your designs shipped in the hands of customers. Responsibilities: Own design for key product areas, from discovery through delivery. Partner with PMs to define problems, shape product outcomes, and influence roadmaps. Work closely with Engineers to bring designs to life from early technical discussions, through iteration, to final delivery. Translate insights into solutions: flows, prototypes, and polished UI. Validate and refine designs via usability testing, customer feedback, and analytics. Communicate design rationale in a way that aligns design, product, and engineering. Advance our design system, ensuring consistency across web, mobile, and screen experiences. Champion accessibility and inclusivity in enterprise contexts. Mentor peers and foster design culture, helping raise the bar for craft and outcomes. Requirements: Proven experience designing digital products, ideally in SaaS, B2B, or enterprise contexts. Portfolio demonstrating both strategic product thinking and detailed design craft. Proven experience collaborating closely with Engineers to deliver high-quality, production-ready solutions. Skilled in Figma, prototyping, and user research methods. Able to connect design work to business and customer impact. Comfortable navigating ambiguity and simplifying complexity. Bonus Skills Designing for enterprise workflows, integrations, or content-heavy systems. Experience with digital signage, comms, or device management. Motion design and micro-interactions. Designing AI-assisted experiences (content automation, personalisation, or support). Interview Process and Experience Dont meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At ScreenCloud, we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! If you require any reasonable adjustments, please let our friendly recruitment team know. Key Info Typical Process: Intro to ScreenCloud - Meet the Hiring Manager - Challenge - Final Hybrid Friendly Working: 2-3 days in Office Flexi-Hours: We dont follow the strict 9-5 here, we trust you to execute your role to the highest standard whilst being able to make time for the things you love! Benefits Take the Time You Need Unlimited paid time off to rest, recharge, or explore. AI Tooling As Standard - You'll have access to the AI tools you need to work the way we're describing. We don't ask you to work with AI and then make you fight for a license. Hybrid-First Flexibility A blend of in-office collaboration and remote freedom Work From Anywhere Up to one month a year to work remotely from any location in the world Home Office Boost Stipend to set up your ideal remote workspace. Flexible Hours Work when you're most productive with our flex-time approach Future You, Funded Pensions provided by The People's Pension Family First Generous, enhanced parental leave for all parents Grow With Us Personal development budget to fuel your learning and career growth Comprehensive Health Cash Plan Claim money back on essential health care, for both you and your children Keep Moving - cycle to work schemes, gym and retail discounts

Infrastructure Team Lead Permanent | Full-Time Our client is looking for an Infrastructure Team Leader to take ownership of a complex, multi-region enterprise estate across EMEA. Reporting to the Director of Technology Infrastructure and Cyber Security, this role blends strategic leadership with hands-on technical delivery. You'll lead a distributed engineering team, act as the senior escalation point for critical incidents, and play a key role in cloud transformation and infrastructure modernisation initiatives. This position operates primarily within EMEA hours and forms part of a global on-call escalation model. Key Responsibilities: Lead and develop a high-performing, distributed infrastructure team Own service stability, availability and security across cloud and on-prem environments Act as senior technical escalation for major incidents and drive root cause improvements Deliver infrastructure transformation programmes (cloud, network, platform optimisation) Define standards, governance and operational best practice Manage strategic vendor relationships and contribute to investment planning Provide clear executive-level reporting on risk, performance and roadmap delivery Experience: Proven infrastructure leadership experience within complex, multi-region environments Strong Azure and hybrid cloud expertise (IaaS, PaaS, SaaS) Deep Microsoft stack knowledge (Windows Server, AD, M365, Exchange, Intune, SCCM, Defender) Hands-on experience delivering secure, scalable enterprise platforms Experience leading cloud migrations and modernisation programmes Strong major incident and ITIL-based service management capability Confident engaging both technical teams and senior stakeholders Please apply now if you are meeting the above criteria, or contact Andrew Harrison directly. Skills: Azure Cloud Management Infrastructure Windows Cyber Network Benefits: Work From Home TLNT1_NI

Senior Software Engineer - Belfast (Hybrid) Ocho People is delighted to be working exclusively with a global SaaS technology leader whose platform helps some of the world's biggest brands and retailers create smarter digital shopping experiences.This is an exciting opportunity to join their engineer

Senior Backend Engineer (Go / Java) - Exciting NEW Exclusive OchoX FDI - Remote first company Salary circa £100k+ bonus + benefits Please note candidates should reside in Northern Ireland to be eligible to apply.About the Company: Our client is a fast-growing SaaS organisation.Their AI powered tech

Infrastructure Team Lead Permanent | Full-Time Our client is looking for an Infrastructure Team Leader to take ownership of a complex, multi-region enterprise estate across EMEA. Reporting to the Director of Technology Infrastructure and Cyber Security, this role blends strategic leadership with hands-on technical delivery. You'll lead a distributed engineering team, act as the senior escalation point for critical incidents, and play a key role in cloud transformation and infrastructure modernisation initiatives. This position operates primarily within EMEA hours and forms part of a global on-call escalation model. Key Responsibilities: Lead and develop a high-performing, distributed infrastructure team Own service stability, availability and security across cloud and on-prem environments Act as senior technical escalation for major incidents and drive root cause improvements Deliver infrastructure transformation programmes (cloud, network, platform optimisation) Define standards, governance and operational best practice Manage strategic vendor relationships and contribute to investment planning Provide clear executive-level reporting on risk, performance and roadmap delivery Experience: Proven infrastructure leadership experience within complex, multi-region environments Strong Azure and hybrid cloud expertise (IaaS, PaaS, SaaS) Deep Microsoft stack knowledge (Windows Server, AD, M365, Exchange, Intune, SCCM, Defender) Hands-on experience delivering secure, scalable enterprise platforms Experience leading cloud migrations and modernisation programmes Strong major incident and ITIL-based service management capability Confident engaging both technical teams and senior stakeholders Please apply now if you are meeting the above criteria, or contact Andrew Harrison directly. Skills: Azure Cloud Management Infrastructure Windows Cyber Network Benefits: Work From Home WHJS1_NI

Job description. Product Manager Location: Belfast / Hybrid Eligibility: UK work authorisation required (no sponsorship available) We're working with a scaling, product-led SaaS business that's building a globally adopted platform used across multiple international markets. As they continue to invest in their product function, they're hiring a Product Manager to take real ownership of strategy and delivery. This role suits someone who blends commercial thinking with hands on execution, a Product professional who can define vision, prioritise effectively, and work cross functionally to deliver measurable outcomes. Why join? * Established SaaS product with strong international growth * Genuine ownership and influence over product direction * Collaborative, low ego culture with high trust * Clear investment in continuous improvement and career progression What you'll be doing: * Define and shape product vision, strategy and roadmap aligned to business goals * Lead discovery, turning customer problems into clear product opportunities * Own and prioritise the product backlog using structured frameworks (e.g. RICE) * Work closely with Engineering, Design, Commercial and Customer teams * Drive iterative delivery using Agile methodologies * Balance short-term delivery with long-term product strategy What you'll bring: * Solid experience in Product Management within SaaS or technology environments * Strong ownership mindset with accountability for outcomes * Experience defining product vision and measurable success metrics * Confident stakeholder management across technical and non-technical audiences * Solid understanding of Agile frameworks (Scrum/Kanban) * Analytical, data-informed approach with a strong customer focus Interested? If you're a commercially minded Product Manager who enjoys setting direction, empowering teams and delivering real impact, contact Justin Donaldson for a confidential chat. Skills: Product manager product owner SaaS WHJS1_NI

Client Support Associate Location: Belfast (Hybrid) Reporting to: Client Support Manager Salary: Competitive About the Company Our client is a fast-growing SaaS organisation supporting global enterprises in transforming how they manage finance, tax, and regulatory reporting. Their cloud-based platform simplifies complex compliance processes and enables senior finance leaders to unlock real business value. The Role We're looking for a motivated and customer-focused Client Support Associate to join a dynamic support team. You'll act as the first point of contact for clients, resolving issues, managing service requests, and delivering an outstanding customer experience. This is an excellent opportunity for someone who enjoys problem-solving, working with technology, and engaging directly with clients in a fast-paced environment. Key Responsibilities Client Support & Service Delivery Act as the first point of contact for client incidents and service requests Log, categorise, and prioritise tickets in line with SLA targets Resolve issues at first contact where possible Own and manage tickets throughout their lifecycle, providing regular updates Communicate clearly and professionally via email, phone, and video calls Collaborate with internal teams to escalate and resolve complex issues Customer Experience & Engagement Deliver a high standard of customer service with a proactive approach Support onboarding of new clients through training sessions and webinars Provide ongoing guidance and education to clients on platform usage Identify recurring issues and suggest improvements Knowledge Management & Training Contribute to and maintain internal and client-facing knowledge bases Create and update training materials, FAQs, and troubleshooting guides Deliver client training sessions and webinars Performance & Continuous Improvement Meet SLA targets for response and resolution times Maintain high customer satisfaction levels Stay up to date with new features, technologies, and industry trends Skills & Experience Technical Skills Experience with service desk tools (e.g. Zendesk, Freshdesk, Jira Service Management or similar) Strong Microsoft Office skills, particularly Excel SQL or similar experience is desirable Technical writing/documentation skills Core Competencies Excellent communication skills (written and verbal) Strong problem-solving and analytical ability Ability to explain complex concepts in a clear, user-friendly way Highly organised with strong attention to detail Ability to prioritise and manage multiple tasks under pressure Quick learner with a proactive mindset What's on Offer Hybrid working model (2-3 days in office) Competitive annual leave with service-based increases Pension scheme with employer contribution Health and wellbeing support, including private healthcare and EAP Gym membership contribution Flexible holiday options (buy/sell leave) Technology scheme Regular team events and social activities Enhanced family leave policies Additional lifestyle benefits and perks Why Apply? This is a great opportunity to join a growing tech company where you can build your technical expertise, develop client-facing skills, and play a key role in delivering exceptional customer experiences. Interested? Apply now to learn more.

Your new company Hays are working exclusively with a growing, engineering-led solutions business supporting manufacturers across Northern Ireland. This is an exciting time for the company as they are in the development stage of an innovation digital platform and the marketing executive will play a central role in its launch. Your new role As Marketing Executive, you will own day-to-day marketing activity while shaping the go-to-market approach for a new SaaS-style product. This is a hands-on role for someone who can plan campaigns, create strong B2B content, and keep brand presence consistent across channels. Key responsibilities: Build and deliver integrated digital marketing campaigns and content calendars. Own and protect brand messaging across all channels. Grow an active LinkedIn presence and community. Create content for LinkedIn, the website, email campaigns, and case studies. Plan and execute PR activity, including press releases and industry exposure. Improve website performance through SEO best practice. Run and optimise paid campaigns across Google Ads and LinkedIn. Track and report performance using analytics tools such as Google Analytics. Manage email marketing campaigns, newsletters, and marketing database growth. What you'll need to succeed At least 3 years' experience in a B2B marketing role Degree (or equivalent) in Marketing, Communications, or a related field Experience marketing SaaS, digital platforms, or technology-led solutions Strong planning skills and evidence of delivering campaigns end-to-end Experience managing LinkedIn (Sales Navigator experience is a plus) Solid grounding in SEO and digital marketing fundamentals Experience with email platforms (e.g. Mailchimp or similar) Paid advertising experience (Google Ads and or social ads) What you'll get in return Salary of £30,000 to £35,000 Hybrid working: 3 days in the office, 2 days remote Working hours are typically Mon to Fri, 08:00 to 16:30, with flexibility considered. The chance to take real ownership of brand and content, and help bring a new digital product to market What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Matthew McArthur on or email If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Brand Marketing Content Creation Social Media Product Marketing Paid Advertising

Principal Software Engineer - (Fully Remote) The Opportunity Ocho is partnering with a fast-growing, product-led client to hire a Principal Software Engineer to help shape and deliver the next generation of their platform. This is a hands-on role focused on designing, building, and scaling modern backend systems in a fully remote environment. Key Responsibilities Own and deliver high-quality, testable backend services and APIs Collaborate across teams to support CI/CD, planning, and deployments Improve tooling, architecture, and engineering practices Essential Experience 8+ years' experience with C# and .NET Strong background in backend/SaaS development Proficient with SQL databases Excellent communicator and problem-solver What's on offer? Competitive salary + annual bonus Fully remote working Industry-leading benefits package To apply, connect with Neill Ferguson on LinkedIn or submit your CV via the link below. Skills: c# .net. backend principal software developer Benefits: Work From Home + bonus WHJS1_NI

Appointment Setter (High-Volume Outbound) As we continue to grow, were seeking a proactive, results-orientated, Appointment Setter with at least two years' experience in high-volume outbound calling to help expand our reach across key sectors in Ireland, including construction, healthcare, manufacturing, retail, and public services. Job No:AS- Location: Remote (Occasional visits to the Belfast Office) Contract: Full-Time About is an employee engagement and internal communications platform used by organisations to ensure the right people receive the right messages at the right time; especially deskless teams who do not have a company email address and who are often missed by traditional channels. Our mobile-first platform empowers employees to stay informed, inspired, and involved, no matter where they work. Our clients regularly achieve 6080% plus engagement rates without email, transforming how they communicate across dispersed workforces. Were scaling across Ireland and the UK and we need a high-output Appointment Setter to convert strong inbound intent and highly targeting outbound campaigns into booked meetings with our CEO. The role Reports to: Chief Marketing Officer Salary: £30,000 base salary, with an OTE of £50,000 This is a pure appointment-setting role focused on volume, speed, and conversion. You will be provided with: A continuous flow of 'warm' contacts who have already engaged with the company website or are known to be a good fit potential client for the business Full set-up kit including telephony, CRM software etc Tailored induction training programme on the companys services, clients, benefits etc. plus regular support and mentoring to help you succeed You will be responsible for: Calling high volumes of warm prospects daily (80120 attempted calls per day expected) Following up on marketing-generated leads and website visitors, as directed Converting interest into qualified 15 minutes discovery meetings booked directly into the CEOs calendar This is not a passive inbound role. It requires relentless follow-up, confidence on the phone, and the ability to secure meetings consistently. What youll be doing Making 80120 outbound calls per day to warm and engaged prospects Follow up with targeted emails and LinkedIn messages (less than 20% of your time) Convert marketing interest into booked demos or discovery calls Handle initial objections and confidently drive toward a booked meeting wherever possible Maintain basic accurate activity tracking in Zoho CRM Hit and exceed weekly and monthly appointment targets What were looking for (Essential) Minimum two plus years experience in high-volume outbound calling (You must be comfortable contacting 80-100 prospects per day) Proven ability to book appointments consistently from outbound activity Strong, confident phone presence with the ability to control conversations, listen to and empathise with clients, and encourage them to engage in a short no-obligation follow-up meeting High resilience, comfortable with rejection and persistent follow-up Ability to move quickly and operate in a target-driven environment Highly desirable Experience in SaaS, B2B tech, or other appointment setting roles Familiarity with Zoho CRM, Apollo, and Sales Navigator Experience working with marketing-generated or intent-based leads What success looks like 80 - 120 outbound calls per day Consistently booking qualified meetings every week ideally 4-5 meetings per week High conversion from conversation to appointment Strong CRM hygiene and follow-up discipline Why this role is different Youre not cold calling, without a targeted approach, youre reporting to the Chief Marketing Officer and following a strategic plan to drive growth, converting real marketing demand Youll work with a SaaS product that solves a clear, urgent business problem and is already proven with over 100 reputable clients Youll see a direct link between your activity, the performance of the business, and your own earnings and revenue generation You will be working in a small team of professionals who enjoy their work and will make you feel valued and supported What we offer Competitive base salary with generous performance-based bonuses, paid monthly Mostly remote, flexible working In-house training on the Thrive platform, mobile apps, clients, uses cases, benefits etc. Opportunity to work closely with the Chief Marketing Officer, CEO, and leadership team Clear progression path to team leadership or other sales roles within the company Supportive, values-driven company culture focused on innovation and impact How to Apply Submit your CV by clicking the apply button below.

We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance. Being a Technical Support Engineer at iManage means Youre passionate about problem-solving and taking ownership of your work. You will be utilising your technical skills to help analyse and resolve some of the complex challenges our clients are facing, you will work with our internal teams to help ensure our clients success, and you will learn what it takes to #BeTheGuide across our products. Youre about to embark on your journey with iManage. You will learn all about our clients, our products, and how we are on a mission to #MakeKnowledgeWork across the globe. You will be joining a collaborative team that supports your growth and wants to see you progress your career. One of our leaders, Director of our Cloud Support team (John Conrad), said it best: "An iManage Support Engineer is well positioned to build deep technical subject matter expertise in the iManage platform along with knowledge of business processes and customer lifecycle through integration with our Engineering, Cloud Operations, Customer Success, Product Management, and iManage partner ecosystem". iM Responsible For Analysing, diagnosing, and resolving software and configuration issues in complex multi-tiered application environments Developing and maintaining a deep technical knowledge of our iManage product suite Effectively collaborating with customer engineers and system integrators to support complex system deployment projects Maintaining a deep technical knowledge of Microsoft Windows Servers, networking, relational databases, mobile smart devices, Microsoft desktop software, and web technologies Developing, documenting, and publishing best practice methods, technical white papers, blogs, and solutions Proactively assisting customers and internal teams to avoid or reduce problem occurrence iM Qualified Because I Have A Bachelors degree in computer science or information technology (Or Equivalent) A Customer-oriented and friendly approach a drive to achieve a satisfied customer, not just a technical resolution Strong technical troubleshooting skills and problem solving. Demonstrates the ability to think through situations outside the norm and develop appropriate solutions for isolating the root cause. Experience with Microsoft operating systems. Working knowledge of SQL database technologies Knowledge of mobile solutions including Apple iOS Knowledge of TCP/IP networking concepts and troubleshooting methodologies An understanding of Internet technologies: firewalls, web servers, web proxy servers, etc Knowledge of web technologies such as Microsoft IIS and Apache, XML, HTML, JavaScript. Bonus Points If I Have... Experience with Programming\Scripting languages. Experience working with Supporting technologies (Citrix, VM Ware etc.) Experience with Python or PowerShell Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where youre encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance-based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top-tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed Having multiple company wellness days each year to prioritize mental health and well-being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using domain. If you have any concerns or questions about communications you have received, please send them to so our team members can review. About iManage At iManage, we are dedicated to Making Knowledge Work. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So were looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industrys best and brightest. Thats the iManage way. Its how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by the Law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn Please see our privacy statement for more information on how we handle your personal data: #LI-SR1 #LI-Hybrid s6yU8nsXe5 WHJS1_NI

Customer Support Executive Staffline Ireland are recruiting for a Customer Support Executive on behalf of a leading park management and booking systems provider. This is a fantastic opportunity to join a forward thinking, dynamic company, as the company is experiencing an exciting period of strong growth within the sector. The Customer Support Executive is a hands-on, client-facing role requiring strong communication skills, technical aptitude, and the ability to problem-solve efficiently in a fast-paced environment. Responsibilities: Assist the Sales Manager and Account Manager with client-related queries and follow-ups Provide first-line support to clients via phone, email, and support ticketing systems Accurately diagnose, manage, and resolve customer queries in a timely and professional manner Deliver a high standard of customer service, ensuring all issues are followed through to resolution Support the onboarding of new clients, including system setup guidance and training Build strong relationships with clients, acting as a trusted point of contact Liaise with internal teams (development, sales, account management) to resolve more complex issues Maintain clear and accurate records of all customer interactions Identify recurring issues and proactively suggest improvements to processes or the product Assist with general administrative and operational tasks as required Any other duties role may involve Person Specification: Strong communication skills (both written and verbal) Experience in a customer support or client-facing role Confident handling multiple queries across different channels Strong problem-solving ability with attention to detail Good working knowledge of Microsoft Excel Technically minded, with the ability to quickly learn software systems Well organised and able to prioritise workload effectively Ability to work under pressure and meet tight deadlines Self-motivated with a proactive approach to work Desirable Criteria: Experience working with SaaS platforms or booking/reservation systems Previous experience in the hospitality, tourism, or campsite sector Familiarity with CRM or ticketing systems The Rewards The successful Customer Support Executive will enjoy a competitive salary depending on experience. Location The Customer Support Executive role will be based in Belfast. To be considered for this position, please forward your CV to Ross McConville at Staffline Ireland by clicking on the APPLY button on this page and attaching your CV. The Staffline Ireland Specialist Team is a dedicated division within Staffline Ireland, focused on providing Permanent, Contract & Temporary staffing solutions across; Construction, Engineering, Accountancy & Finance, Financial Services & Insurance, Health & Safety, HR, IT, Sales & Marketing, Senior Manufacturing, Procurement & Supply Chain & Medical, Health & Social Care. Skills: Account Management Sales Support Technical Support

Ideal candidates will have over 3 years of experience in B2B SaaS content marketing, excellent writing skills, and SEO knowledge. ScreenCloud in Northern Ireland is seeking a skilled content marketer to lead their content function. This role entails owning a comprehensive content programme, developi

Olo, a leading SaaS platform for the restaurant industry, is hiring a Senior Software Engineer in Belfast to join the Merchant Solutions team. This remote role involves developing Olo Pay functionalities, mentoring junior engineers, and ensuring high-quality code through effective leadership. Candid

A SaaS growth company in Belfast is seeking a demand generation operator to create and execute effective marketing campaigns.

A minimum of 2-3 years’ experience working as a Product Owner in a SaaS environment on managing backlog, working with development teams and building Product Roadmaps. As a Product Owner at Kainos, you will play a pivotal role in shaping the future of our market leading Smart Test Product for Workd

Kainos is seeking a dynamic Product Owner to shape their market-leading Smart Test Product for Workday in Belfast, UK. You will own the product backlog, prioritize features, and engage with customers to enhance product offerings.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences.As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every

Kainos seeks a Commercial Lead in Belfast to join its in-house legal team.You will draft and negotiate a range of commercial agreements, providing practical advice to various stakeholders.The ideal candidate will have at least 6 years of experience in a commercial contracts role, particularly in the

A leading SaaS company is seeking a Customer Operations & Platform Specialist based in Belfast, Northern Ireland.This role requires strong analytical abilities to investigate operational issues within the SaaS platform.The ideal candidate will have 3 to 6 years of experience in SaaS operations and a

Cloudsmith, based in Belfast, is looking for a talented web/digital designer. Ideal candidates will possess over 3 years of digital design experience, strong skills in tools like Figma, and a creative mindset aimed at effective online communication.

The ideal candidate should have experience in customer service and strong communication skills in both German and English.

Integrate extensions with Fusion SaaS using REST APIs, OIC services, FBDI/HDL, and BICC extracts where required. Mentor junior developers and guide offshore delivery teams in best practices for VBCS/APEX and Fusion extensions. Proven track record in delivering custom extensions for Oracle Fusion ERP

A leading manufacturing technology firm seeks a Customer Success Manager to own a portfolio of accounts and drive the adoption of its Manufacturing Operating System. Responsibilities include conducting product demos, providing technical support, and collaborating with internal teams to enhance custo

Cloudmore AB in Belfast is seeking a Customer Onboarding & Enablement Specialist to manage customer onboarding, deliver training, and optimize SaaS platform usage.

Our client is a fast‑growing SaaS organisation supporting global enterprises in transforming how they manage finance, tax, and regulatory reporting.Their cloud‑based platform simplifies complex compliance processes and enables senior finance leaders to unlock real business value.We're looking fo

VanRath is seeking a Senior Software Engineer in Belfast to enhance a cloud-based SaaS platform for clinical trials.The role requires 5+ years in software development, with strong skills in.Responsibilities include mentoring junior developers and working closely with various teams.The position offer

Excellent verbal and written communication skills in German & English.

A leading SaaS platform provider is seeking a Software Engineer to join their Engage team in Belfast, offering fully remote work within Northern Ireland.

A technology company is looking for a Senior Product Designer in Belfast, Northern Ireland.

Totalmobile Group in Belfast is seeking a Software Engineering Manager to lead a cross-functional Data & AI team. The ideal candidate should have experience in a SaaS environment and strong skills in data, analytics, and people management.