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SWAY is a leading luxury hair extension brand redefining everyday beauty. Our clean, minimal aesthetic and community-led approach inspire confidence in salons and consumers worldwide. As we continue to scale, we’re looking for a CRM/Ecommerce Manager to join our growing team and help deliver a seamless, elevated experience across every digital touchpoint. The CRM/Ecommerce Manager will drive customer engagement, retention, and online revenue by owning the full customer journey across email/SMS, website optimisation, promotions, and product launches. This role sits at the intersection of creative and digital - ideal for someone who is data-led, commercially minded, and passionate about beauty and luxury branding. You will support the development of our 360° campaigns, ensuring CRM and onsite experiences reflect SWAY’s premium aesthetic and our campaign direction: Luxury in the Everyday. CRM; • Manage and execute all CRM touchpoints across email, SMS, automations, flows, and retention journeys using Klaviyo., • Build monthly CRM calendars aligned to campaigns, product launches, and trade activity., • Create segmentation strategies to improve repeat purchase, LTV, and customer reactivation., • A/B test subject lines, creative, and messaging to drive performance improvements., • Monitor key CRM metrics (open rate, click rate, conversion, revenue per recipient)., • Develop post-purchase flows, replenishment reminders, loyalty communications, and salon-specific communications., • Ensure CRM creative aligns with SWAY’s brand identity and luxury-led visual direction. Ecommerce; • Support management of the SWAY website (Shopify), ensuring the site is optimised for performance, UX, and conversion., • Update onsite content including banners, navigation, product pages, landing pages, look books, and collections., • Assist with product launches - coordinating onsite set-up, descriptions, bundling, upsells/cross-sells., • Run weekly and monthly performance reports across sales, conversion, traffic, AOV, and top-performing SKUs., • Implement onsite A/B testing in partnership with wider team (copy, creative, layout, merchandising). What we are looking for: • Experience in CRM or E-commerce (beauty, fashion, or DTC experience preferred)., • Strong understanding of email/SMS strategy, segmentation, and customer lifecycle marketing., • Working knowledge of Shopify, Klaviyo, GA4, and e-commerce reporting tools., • Highly organised, proactive, and comfortable working in a fast-paced growth environment., • A creative eye with the ability to partner closely with design teams on premium visuals., • Data-driven mindset with the ability to translate insights into actionable improvements., • Passion for beauty, haircare, and delivering elevated brand experiences.Organised, proactive, trend- Job Type: Full-Time Monday – Friday

Are you ready to drive growth and build impactful partnerships? The Advocate Group is proud to represent Glowwa, a fast-growing beauty & wellness brand in their search for a Partnership Manager to join their ambitious and dynamic team. The Business: · Rapidly expanding within the health, beauty, and wellness sector · Passionate about innovation, sustainability, and customer wellbeing · Strong values-led culture with clear opportunities for progression · Exciting stage of growth with increasing brand awareness and demand The Role: We are looking for a candidate who can make their mark by driving sales and deepening relationships with salon partners while managing key internal growth initiatives. Here’s how: · Develop and strengthen partnerships with salon distributors and partners · Deliver consistent growth in sales and distribution across key channels · Oversee and execute internal sales strategies to maximise performance · Manage brand presence and engagement across Instagram and digital channels · Collaborate cross-functionally to ensure brand alignment and commercial success About You: · Experience in partnership management, account management, or internal sales, customer service or Business Development. · Background in beauty, wellness, or FMCG sectors is desirable · Confident in driving B2B relationships and building long-term value · Strong understanding of social media platforms, particularly Instagram · Commercially minded with excellent communication and organisation skills · Self-starter with a collaborative mindset and passion for brand growth If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! Find out more about our available opportunities or how we can help you further your career – contact us today. Please get in touch with Ciara or click “Apply Now” to be considered for this vacancy. Call: 020 7871 8000 Email: Ciara@advocate-group.co.uk Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that Advocate Group is acting as an employment agency in relation to this vacancy.

Brooklyn-born, salon-raised haircare brand + a friend to all hair, hairstylists, the planet + you.Think of us as your at-home hairapist, here to empower self-expression + bring joy to your haircare experience.The amika UK Sales & Education Specialist is responsible for driving sales performance and

We are recruiting a confident and engaging Sales Assistant to represent a premium haircare and styling brand within a leading beauty retail store in Manchester.This brand offers salon‑quality products, including shampoos, conditioners, treatments, and styling essentials designed to promote stronge

We are recruiting a confident and engaging Sales Assistant to represent a premium haircare and styling brand within a leading beauty retail store in Manchester.This brand offers salon-quality products, including shampoos, conditioners, treatments, and styling essentials designed to promote stronger,

Ready to Fall in Love with Hairdressing Again? Join Francesco Hair Salon Bramhall. Are you a talented Stylist feeling stuck in a rut? Do you crave a salon environment that fuels your creativity rather than draining your energy?.

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Terence Paul in Manchester is offering a Hair Salon Apprenticeship starting in 2024.

Amour Hair Salon is home to a team of talented hairdressers passionate about making their clients look and feel amazing. As balayage colour specialists, our salon has earned a reputation for being among the best in the industry delivering the latest hair cuts, colours and styles as well as tradition