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Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Monitor customer health and proactively address risks or dissatisfaction. Work cross-functionally with Product, Support, and Marketing teams to advocate for customer needs.

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

Customer Success Manager, MidMarket, German Speaker (Strategic Customer Success Team). Customer Success, Account Management, or a related role, with a focus on enterprise customers, preferably in the MarTech or SaaS space. Customer Advocacy: Act as the voice of the customer within Semrush, advocatin

Were looking for two hires: 1) Customer Success Manager (manage £600K-900K revenue, across mutiple banks) 2) Business Development / Sales Exec for a technology training and consulting company that is going places. Customer Success a more farmer type role in Success or Client Renewals is fine.

A leading security solutions provider in Greater London seeks a Customer Success Manager to guide customers through their security and compliance journeys. Candidates must have 4+ years in SaaS customer success, experience with C-level executives, and a strong relationship-building ability. The role

A leading SaaS cloud company in the Greater London area is seeking a Customer Success Manager to enhance customer adoption and retention. The role requires 3+ years of customer success experience and strong presentation skills, along with a commitment to fostering positive customer relationships.

Two to seven years of experience in Customer Success, Consulting, Market Research, or similar roles. Own customer outcomes end-to-end. Define success plans tied to measurable business impact and value.

Customer Success Manager (CSM). We are seeking to build a talent pool for a dynamic and customer‑centric. Ensure all contracted services are delivered smoothly and meet customer expectations.

Theyre looking for ambitious, customer-led candidates with commercial acumen and excellent communication skills to continue to further relationships and build revenue with existing clients. Devise account plans and strategy development for a defined group of existing customers. Manage relationship

As the Team Manager of Customer Success - International at Copado, you will oversee a team of Customer Success Managers (CSMs) who are the primary advocates for our EMEA & APAC customers, and ensure the successful revenue retention and customer expansion. Foster a culture of continuous improvement b

The Customer Success Manager will play a key role in helping our customers transform the way they manage cybersecurity risk. The SecurityScorecard Customer Success team is empowered by the company to help guide customers to get the most out of our platform. Proven success developing and expanding re

As a Customer Success Manager, you will oversee customer retention by engaging regularly with both new and existing clients across their entire journey, providing expert guidance and implementing best practices that enhance the customer experience. Minimum 3 years’ experience in customer‑facing

A leading analytics firm in Greater London seeks a Director of Customer Success to drive operational excellence and enhance customer engagement in a hybrid work setting. The ideal candidate will have over 10 years of experience in Customer Success, strong leadership capabilities, and a proven track

We are looking for a Customer Success Manager to drive customer outcomes across our client base, ensuring customers achieve maximum value from our platform. Develop and execute customer success plans aligned to customer goals. This enables our customers to automate manual processes and focus on thei

Two to seven years of experience in Customer Success, Consulting, Market Research, or similar roles. Help customers scale from single team usage to multi‑team and multi‑market adoption. That directly affects how well companies understand their customers and how well they can serve them.

Sitting within the EMEA Brand & Content team and collaborating with our global Community & Customer Marketing team in Boston, you’ll work cross‑functionally with Product Marketing, Sales, Customer Success, Education, Events, and Content to create scalable programmes that drive meaningful custome

The Technical Customer Success Manager will play a vital role in ensuring LAIIER’s innovative solutions deliver maximum value to our customers. We’re looking for an incredible Customer Success Manager from a tech background, who demonstrates both technical and commercial acumen. Develop tailored

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigera

A B2B sales recruitment firm is seeking a remote Customer Success Manager to build client relationships and drive product adoption. The role requires over a year of experience in customer success and knowledge of B2B industries such as SaaS and Tech.

Customer Success Manager, High Touch - French Speaking. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary. Our A

The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscriber gains maximum value from the platform. Customer Support & Success Manager. Core skills: Consultancy, Customer engagement

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Success Manager who will drive measurable outcomes for our SMB customers by owning the end‑to‑end lifecycle, ensuring high product adoption, and maximising net revenue rete

We are seeking a dynamic Customer Success Account Manager to join our Customer team for a 12 months maternity leave cover. Customer Success Account Manager II (12 month fixed term contract). Gain in-depth knowledge of our payment solutions to effectively support customer onboarding, optimize usage s

The Senior Manager, Customer Success & Service Management (Networks) leads and develops a team of Customer Success Managers and Service Managers to deliver a consistent, high‑quality post‑sales customer experience. The role is accountable for balancing customer outcomes, service reliability, and

Customer Success, Account Management, or Implementation (bonus points for hitting growth targets). Customer Success, Implementation, or Account Management (startup experience preferred). The expected level will vary depending on the seniority of the role.

A leading software solutions company in the UK is seeking a Strategic Enterprise Customer Success Manager to manage relationships with high-value clients in the fitness industry. This role involves upselling, driving feature adoption, and ensuring customer success. The ideal candidate has 3+ years o

Customer Success Manager – B2B SaaS (Enterprise / Mid-Market). Deeply understand each customer’s business goals, use cases, and success criteria. A fast-growing AI Video SaaS company with millions of global users is expanding its Enterprise & Mid-Market Customer Success team.

Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free serv

A prominent technology firm is seeking a Bilingual French Customer Success Manager in Reading, UK. The role involves managing customer portfolios, driving high product adoption, and maximizing retention for SMB clients. The ideal candidate will have strong analytical skills, fluency in both English

A global SaaS workforce management company is seeking a Customer Success Manager for SMBs. You will be responsible for driving product adoption and managing the success of small business customers. This includes analyzing customer data to create targeted outreach campaigns, advocating for customer n

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. Own customer success from paid trial through steady–state usage, supporting conversion of paid trials into full

Role: Customer Success Manager in the Construction SaaS sector. Customer Success within a SaaS environment. Identify upsell opportunities and support value realization across the customer lifecycle.

Prior Customer Success experience is preferred. Motivate customers to implement your recommendations, by leveraging other customer stories. The right person for this job will have several years of experience in Customer Success or in the waste management sector (municipal or private).

As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. Prior experience in Customer Success, Implementation, or a client‑facing role in a high‑growth B2B SaaS environment. Interview with our Global Head of Customer Suc

Manage and de-escalate customer conflicts: Effectively handle escalated customer issues, such as complaints, disputes, and strong dissatisfaction. Act as a liaison between customers and internal teams, ensuring timely and appropriate resolution of escalated matters. Employ active listening, empathy,

You’ll build trusted relationships, help customers ship faster, and turn every account into a success story. Build and execute success plans aligned with customer goals and product capabilities. Build Customer Success playbooks and new processes based on learnings.

A leading data protection company is looking for a Senior Customer Success Manager to lead efforts with public sector clients in London. This hybrid role focuses on enhancing customer satisfaction and driving adoption of innovative data protection solutions.

Senior Customer Success Manager Job Description. Customer Success Manager (CSM). You will collaborate closely with customers, attend in-person meetings when needed, and work cross-functionally with Blink teams (Product, Solutions, Support, Growth, Delivery, Tech, and Professional Services) to ensure

Take ownership of renewals, upsell and cross-sells across the Customer Success function. Commercial customer success and account management best practice. Design success plans with clear objectives and KPIs for each customer.

The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base. They should also be able to provide insights on customer-to-busi

Senior Customer Success Manager - Moveworks. You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap. You will evolve and iterate on our customer onboarding strategy.

An award-winning technology company is looking for a Customer Success Manager in Dorset. In this role, you will manage accounts, identify upsell opportunities, and enhance customer satisfaction.

Customer Success Manager (SaaS / Travel Tech). In this role, you will work closely with customers after onboarding, helping them successfully adopt the product, integrate it into their workflows and achieve their goals. Ensure customers successfully use Teleleo services (SIM access, OTP, messaging,

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

The Specialist Customer Success Partner (CSP) – RFC, has overall responsibility for the daily management of assigned Cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. Customer Success Manag

Be a true customer champion, supporting a customer‑centric culture across the function and bringing in new thinking/trends related to customer feedback from outside the organisation. Senior Customer Feedback Manager. This is a brand‑new role in the Group Customer and Marketing function where you

Engage with customers in your assigned vertical(s) in a high‑touch, multi‑threaded approach, including ensuring successful onboarding, defining Mutual Account Plans with customers, leading success reviews, value workshops, and regular check‑ins to drive engagement and ensure Hootsuite is deliv

As a Senior Customer Success Consultant, you will be a trusted advisor and strategic partner to our key customers, responsible for developing and maintaining strong and long‑lasting relationships, ensuring satisfaction and retention. Senior Customer Success Consultant. Proven experience as senior/