Senior customer success manager jobs in Welwyn Garden City - Page 2Create job alerts

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Segmentify is a Customer Engagement Platform that helps online businesses optimise their conversion rates by enabling them to deliver a unique shopping experience for each visitor.

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

Enterprise Customer Success Manager (CSM) / Strategic Execution Lead. Enterprise Customer Success, Strategy Consulting, or Account Management. Enterprise Customer Success Expertise.

We’re looking for additional Customer Success Managers to play a key role in ensuring customers not only achieve success with our products, but also derive maximum value from them. Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre‑existing matter that h

We’re seeking an Enterprise Customer Success Manager who brings deep Amazon marketplace expertise to help scale our enterprise client operations. You’ll be the bridge between our AI optimization technology and client success, ensuring flawless execution of high‑value programs for global brands

A cutting-edge SaaS company based in London is seeking a Senior Customer Marketing Manager. In this role, you will deepen customer engagement and foster brand advocacy, transforming neutral customers into advocates. The ideal candidate will have extensive customer marketing experience in B2B SaaS, s

A leading UK FinTech is seeking a Customer Success Manager to oversee and enhance client engagement and retention. This role involves managing a varied portfolio of high-value customers, ensuring an exceptional experience, and supporting their journey with the company's invoice finance solutions. Su

A tech company focused on customer success is seeking a Customer Success Manager in Greater London. This role involves maintaining customer relationships, providing proactive support, and utilizing data insights to enhance customer satisfaction. The successful candidate will have strong interpersona

A leading cloud software provider in Greater London is seeking an experienced Customer Success Manager. In this role, you will coordinate customer relationships, develop success plans, and ensure high-quality service and operational performance. Ideal candidates have 3-5+ years in a customer-facing

You’ll collaborate closely with the wider Customer Success team to exceed school expectations and continuously refine the customer experience. Previous experience as a Customer Success Manager is a major plus. Scaled Customer Success Manager.

A maritime technology firm in Greater London is seeking a Customer Success Manager under a fixed-term contract. The firm is committed to a sustainable maritime energy transition and offers a pivotal role in enhancing customer success. Candidates should have 3-5 years of experience in a customer-faci

Issue Resolution and Customer Satisfaction: Take ownership of customer issues and drive them to resolution, minimising impact on the customer’s business. A passion for customer success and a desire to exceed expectations. Proven track record in customer success, account management, or a similar ro

Evangelize Stripe customer success stories and customer success systems and processes. Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading

A leading food delivery service in London is seeking a Senior Performance Manager in Customer Experience. This role focuses on enhancing service quality through data-driven insights and performance governance for customers, riders, and partners.

A leading AI-powered customer communications platform in London is seeking a Customer Success Manager for Premier Accounts. In this role, you'll act as a trusted advisor to assigned customers, driving adoption and ensuring satisfaction to increase value from our solutions.

A leading software provider in the UK is seeking a Success and Services Product Leader to manage and enhance their Customer Success Products portfolio. This hybrid role involves collaborating with various teams to ensure products deliver value to customers quickly while also leading a team of Succes

A charitable technology organization in London seeks a Customer Success Manager to pioneer customer success strategies and enhance the experience of charity partners and donors. The ideal candidate will have a background in customer-facing roles and excel in a fast-paced environment, with responsibi

Customer Success Manager Europe – UVeye. We’re expanding into the UK market and are looking for a Strategic Customer Success Manager – Europe to support and grow one of UVeye’s most important European partnerships.

A global payments technology company is seeking a Customer Success Manager in London to drive customer success and optimize payment solutions. Key responsibilities include consulting on payment strategies, maintaining customer relationships, and ensuring positive outcomes.

As a Senior Customer Success Manager, you'll have the opportunity to cultivate trusted advisor relationships with our clients, empowering them to elevate employee engagement and enhance overall wellness through the TELUS Health solution. Senior Customer Success Manager. Customer Success, Client Rela

Citrus Recruit are excited to be recruiting for a Customer Success Manager for an award-winning technology company in Dorset. As a Customer Success Manager, you will be looking after a portfolio of accounts, increasing spend, and managing renewals. As a Customer Success Manager you will be expected

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

A leading telecom service provider in the UK seeks an experienced Customer Account Manager. Your role will involve nurturing relationships with approximately 30-60 business customers, identifying upsell opportunities, and ensuring high retention rates. Candidates should have over 5 years of experien

Join a growing customer success team with opportunities for development and progression. Global Head of Customer Success. Partner with Account Managers to support high-value and high-touch accounts, contributing insights on product usage, adoption, and customer sentiment.

A leading company in financial services seeks a Customer Success Manager to join their team in Greater London. Candidates should have 3-5 years of experience in Customer Success within the Cryptocurrency or FinTech space, with strong abilities in relationship management and proactive problem solving

We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our

You will be the operational driver of this partnership: aligning internal teams and enterprise stakeholders, navigating a complex global organization, and ensuring successful rollout execution that enables long‑term customer success and supports future expansion opportunities. Enterprise Customer

A leading public transportation technology company is seeking a Senior Partner Success Manager to build relationships with partners in Western Europe. This role involves owning the success of transportation systems by serving as a primary point of contact for cities and agencies, analyzing service p

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX. The Customer Success Manager begins engaging

A leading security compliance platform in London is looking for a Customer Success Manager to enhance customer value and drive adoption of the platform. Ideal candidates should have extensive experience in customer success and security/compliance, alongside strong communication skills. The role invo

Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. At Outreach, Customer Success Managers are revenue accelerators and AI adoption drivers. Own outcome‑based success plans aligned to customer business ob

Bringing previous experience and incorporating industry best practices, our Customer Success Managers (CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external adv

A leading data protection firm is seeking a Senior Customer Success Manager for the Global Public Sector in the UK, focusing on defense operations. This pivotal role involves enhancing customer engagement, addressing technical solutions, and managing customer lifecycles to ensure satisfaction and ex

A leading software solutions company in the United Kingdom is seeking a Customer Success Manager to enhance client relationships and ensure adoption of their platform. The ideal candidate has 3-5 years in customer success for SaaS, strong technical aptitude, and excellent communication skills. Respo

Customer Success, Account Management, or a related customer-facing role. Support the development and execution of customer success playbooks and processes. Track key customer success metrics and maintain up-to-date records in our CRM.

A progressive tech company in Greater London is seeking a Customer Success Manager to enhance client engagement and drive product adoption. The role involves monitoring usage and aligning users' goals with our platform, thereby maximizing customer satisfaction.

As an Enterprise Customer Success Manager (CSM) at Triple Whale, you will be responsible for supporting our eCommerce stores and/or our agency clients who directly manage these relationships. Work independently to deliver a “consultant” perspective in all client interactions - creating customize

Proven ability to hire, mentor, and develop diverse customer success teams. Experience of defining and executing customer success strategies aligned with company goals. Experience of building and scaling customer success processes and structures.

A leading finance technology company in the United Kingdom is looking for a Customer Success Manager. The ideal candidate will have at least 5 years of experience, with a minimum of 3 years in a Customer Success role in a SaaS technology environment, and will demonstrate a strong capability in relat

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. At least 3+ years experience in an Account Management or Customer Success Manager role. The Enterprise Customer Success Manager will be responsible for

A leading recruitment agency is seeking a Senior Customer Success Manager to own and grow strategic accounts worth £5mil ARR. The ideal candidate will be confident in holding discussions with senior stakeholders and adaptable to product changes.

A fast-growing B2B financial operations platform in London is seeking a Senior Customer Success Manager to lead customer engagement and build a high-performing team. The ideal candidate has 5+ years in Customer Success or Account Management in a SaaS or fintech environment, excellent communication s

Maintain accurate customer data and success plans in CRM and Customer Success platforms. As a Customer Success Manager at Swimlane, you will own the post-sale experience for a portfolio of enterprise customers, driving retention, expansion, and product adoption. B2B software roles; 3+ years in Custo

A leading technology company is seeking a Customer Success Manager based in Greater London. Ideal candidates will have over 5 years of experience in customer success or account management, strong communication skills, and a proactive approach to problem-solving. In this role, you will nurture custom

A progressive software company is looking for a Customer Success Manager in Greater London. Ideal candidates will have prior experience in customer success within a B2B SaaS environment, strong project management skills, and be highly organized. The role involves overseeing the entire customer lifec

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Previous experience in a customer success, account management, or client-facing support role. Deliver ongoing training and support to existing customers to ensure succe

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact. Its award-winning pro

Customer Success Manager page is loaded## Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028About the business Elsevier is a global information and analytics company tha