Senior customer success manager jobs in Welwyn Garden City - Page 5Create job alerts

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Segmentify is a Customer Engagement Platform that helps online businesses optimise their conversion rates by enabling them to deliver a unique shopping experience for each visitor.

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

A leading AI organization is seeking a Customer Success Manager in EMEA to support beneficial deployments for mission-driven organizations. The ideal candidate has over 5 years in customer-facing roles, a passion for AI and social impact, and strong cross-functional collaboration skills.

A technology-driven company in Greater London is seeking a Customer Success Manager to drive revenue growth through upselling and cross-selling. Responsibilities include managing customer relationships, feedback, and contract negotiations.

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer‑success framework. Evolve and scale the Customer Success function, building repeatable processes, runbooks, and engagement models infor

You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. Evolve the digital customer engagement strategy to scale impact across the userbase

Customer Success or a similar client-facing role. You will help customers achieve their goals, and this is only possible by understanding the users’ needs and by having an outstanding knowledge of the Kpler offering. Deliver seamless onboarding experiences, ensuring clients are set up for success.

A leading HR technology provider in Greater London seeks an experienced Customer Success Manager to enhance client relationships and drive success. Responsibilities include managing customer adoption and usage, executing tailored strategies, and engaging stakeholders at all levels.

A leading data center solutions provider in Greater London is seeking a Customer Success Manager to ensure operational service excellence for strategic customers. The ideal candidate will manage customer engagements, service level agreements, and customer health while facilitating communication and

As the Customer Success Manager youll prioritise the needs and satisfaction of their customers. Proven experience as a Customer Success Manager. Job Title: Customer Success Manager.

A leading technology firm in the United Kingdom is seeking an experienced professional for a full-time position focused on driving client success. This role requires at least 10 years of experience in Strategic Client Success or related fields.

A leading insurtech company in London is seeking a Customer Success Manager to join their dynamic team. This role involves managing project deliverables, ensuring exceptional customer experiences for sponsors, and collaborating closely with various stakeholders.

This role reports to our Customer Success Manager and is part of the wider Sales team. A strong understanding of data such as product usage & customer health scores, using it to guide and prioritize customers. This is an exciting hybrid role that blends Customer Success with Account Management.

A prominent IT association in Greater London is seeking a Customer Success Manager to provide exceptional support and foster long-term relationships with B2B clients. The role involves developing strategies for customer retention, assisting in product onboarding, and analyzing customer feedback. Ide

We’re looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working on interesting projects. Customer Success at DG owns all post- sales customer engagement. Understand customer r

Customer Implementation Manager. Manage relationships with customers’ maintenance and operations teams as well as senior stakeholders driving strategic transformation. Your role is crucial in enabling customers to maximise the value from our SAM4 condition-based maintenance system.

Customer Success Manager, EMEA. Some experience in a sales focused Customer Success role a plus. Manage the sales process from initial contact to contract negotiation and signing, ensuring a seamless handoff to the Customer Success team.

A global financial services company is seeking a Senior Technical Account Manager to support third-party index data. The company values innovation and is committed to delivering exceptional customer service.

A leading AI advertising company in the UK is looking for a Customer Success Manager/Account Manager to drive client success and manage campaigns. This pivotal role demands a client-centric approach with a minimum of 4 years in account management or customer success.

As a Customer Success Manager at Send, you’ll play a pivotal role in helping our customers realise measurable value from our platform while driving long‑term growth and retention. The Customer Success Manager Role. The Skills and Experience Needed for the Customer Success Manager Role.

Reporting to the Head of Customer Success, the Customer Success Manager, Enterprise (CSM, Ent) manages a portfolio of customer accounts and drives customer value realization, engagement and retention across the RightShip product suite. Ensure a smooth transition from Sales to Customer Success by sup

As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. Lead effective and consistent customer Business Reviews based on the defined bus

We’re looking for an experienced and commercially minded Enterprise Customer Success Manager (CSM) to join our growing Customer Experience team. Data‑driven approach to customer success, with experience leveraging usage data and success metrics to inform strategies. Translate customer insights i

Customer Adoption and Success Manager. Customer Adoption and Success Manager. Configure systems to automatically route "Low Maturity" customers to high‑touch interventions and "High Maturity" customers to automated innovation paths.

As our Customer Success Manager for Europe, you will be the architect of a seamless customer journey, owning the process from contract signature to long-term value realization. You proactively audit customer workspaces to ensure all technical and operational parameters are correctly configured, unde

As an Account Manager, you will be part of a dynamic and collaborative internal sales team. You will play a key role in managing customer relationships, supporting the field sales function, and delivering an excellent experience to warehouse / showroom visitors. As an Account Manager, you will be pa

You'll help create and establish a robust customer success solution for XRS, with opportunities to grow and shape the future of customer success management at CBRE. Understand customers' business objectives, KPIs, and success metrics to develop success plans that drive engagement, product adoption,

A global travel advertising company is seeking a Senior Client Success Manager for a 12-month maternity cover.

A leading recruitment platform in the United Kingdom is seeking a Customer Success Manager to partner directly with Small Business and Mid-Market customers, supporting their recruiting operations. This role offers an opportunity to make a significant impact on customer satisfaction and success by en

As this newly created role as Senior Product Manager for our Comms Experience team, you will lead a critical pillar of the UW customer tech stack. We are looking for a Visionary & Execution-Oriented leader who can define the future of digital engagement while acting as a Customer-Centric Advocate to

Our Strategic Customer Success Manager (Enterprise) will own relationships with some of our highest-value customers, multi-location franchise accounts, and strategic technical partnerships. Strategic Enterprise Customer Success Manager (TeamUp UK). Contribute to the development of processes that ele

A leading internet security company in Greater London is seeking an experienced Customer Success Manager. The role involves managing post-sale experiences for enterprise customers, ensuring satisfaction and retention by demonstrating the value of Cloudflare's services. Candidates should have a stron

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. With c

Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Build and execute structured Success Plans aligned to customer KPIs. Capture customer insights to inform product and commercial strategy.

A prominent helpdesk software provider is hiring a Customer Success Manager to manage a diverse customer portfolio, driving retention and growth. This hybrid position requires 3+ years in Customer Success or Account Management, emphasizing strategic ownership and proactive revenue generation. Candid

A leading SaaS company in London is seeking a Customer Success Manager to enhance client success and drive revenue growth. Candidates should have at least 2 years of experience in account management or customer success, strong communication skills, and a background in B2B software, logistics, or Saa

The Senior Customer Marketing Manager will own the execution of onboarding, adoption, expansion, and advocacy initiatives. Senior Customer Marketing Manager – Pinpoint | London (Remote, UK-based). Senior Customer Marketing Manager.

A dynamic hospitality tech company in London seeks a Senior Customer Success Manager to manage about 100 SMB customer accounts. The role involves driving customer satisfaction and retention while collaborating closely with multiple stakeholders.

A leading cybersecurity firm in the United Kingdom is seeking a Customer Success Manager to enhance customer relationships and drive satisfaction. Qualifications include over 5 years of relevant experience in account management or customer success, strong communication skills, and knowledge of cyber

A software solutions provider is seeking a Strategic Customer Success Manager in London to enhance customer onboarding, retention, and growth. In this role, you'll manage customer outcomes and ensure they receive maximum value from the SaaS platform. The ideal candidate has customer-facing experienc

As Vanta’s EMEA Customer Success Manager for the Strategic Segment, you will be responsible for a portfolio of Vanta’s largest and most complex customers, organizations with 10,000+ employees operating in highly regulated, global environments. What you’ll do as a Customer Success Manager, Stra

A maritime solutions provider in the UK is seeking a Customer Success Manager on a fixed-term contract to enhance customer satisfaction and retention. Suitable candidates should have a bachelor's degree, relevant experience in customer success, and excellent communication skills. The role involves l

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

You will drive adoption within a portfolio of Fortune 5000 accounts, moving beyond traditional BI to help customers deploy AI Agents and Embedded Analytics. Champion Agentic AI: Partner with customers to move from "dashboards" to "agents," helping them leverage ThoughtSpot Agents and LLM-based workf

As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Are you an experienced Customer Success lea

Customer Success Manager at Insurtech Insights. Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated, and extremely driven people? If so, you might be our next Customer Suc

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. Customer Success will be a newly created fu

Technical Customer Success Manager. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. Proven success owning enterprise customer relationships and driving adoption, performance, and growth.