Overview: We are seeking a highly organized and experienced Senior Administrator to oversee the smooth operation of our healthcare agency. The ideal candidate will possess strong leadership, communication, and problem-solving skills to manage administrative functions, support the management team, and ensure the efficient delivery of healthcare services. Responsibilities: Oversee daily office operations: Manage schedules, coordinate meetings, maintain office supplies, and ensure a professional work environment. Lead and develop administrative staff: Recruit, train, and supervise administrative personnel, delegating tasks, and providing performance feedback. Financial management: Prepare and manage budgets, track expenses, and identify cost-saving opportunities. Human resources: Assist with recruitment, onboarding, and employee relations, ensuring compliance with HR policies and procedures. Data management: Maintain accurate and up-to-date patient and staff records, ensuring confidentiality and compliance with data protection regulations. Quality assurance: Implement and monitor quality control measures to ensure the highest standards of care delivery. Communication: Effectively communicate with staff, clients, and external stakeholders, maintaining strong relationships. Problem-solving: Identify and resolve administrative challenges, implementing solutions to improve efficiency. Project management: Coordinate and oversee various administrative projects, ensuring timely completion and achieving desired outcomes. Qualifications: Bachelor's degree in healthcare administration, business administration, or related field preferred. Strong leadership and organizational skills. Proficiency in Microsoft Office Suite and other relevant software. Excellent communication and interpersonal skills. Attention to detail and accuracy. Ability to work under pressure and manage multiple tasks simultaneously. Desired Skills: Experience with electronic health records (EHR) systems. Knowledge of healthcare regulations and compliance requirements.
Overview of the Role The Chef de Partie is responsible for food handling, preparation and execution; including quality, stock control, food safety and product consistency. Reporting Lines Direct – Head Chef, Senior Sous Chef, General Manager Strategic – Operations Manager, Head of Food and Beverage _____________________________________________________________________ Specifics of the role Hospitality Guest service People Team welfare Training and Development HR Health and Safety Financials Stock control Revenue driving _____________________________________________________________________ HOSPITALITY Guest Service Ensure adherence to specs and service standards Enhance and maintain culture and practice of regular guest care Ensure guest complaints are followed up in an appropriate and timely manner Lead by example in service in regards to ethos of ‘above and beyond’ hospitality e.g. be spoking dishes to guests’ requests where possible PEOPLE Team Welfare Participates fully in own appraisals at relevant point in the year, as well as less formal reviews such as one-to-ones and ‘Coffee Chats’ with managers Communicates effectively and in timely manner with line manager for any rota and holiday requests to allow line manager to effectively balance needs of full team Operates efficient system for receiving business information Extends ethos of hospitality towards colleagues to assist in maintenance of culture of teamwork Training and Development Is committed to training offered through EPIC Generation and in-house training, with the understanding that training focuses are dictated by service and business needs Attend EPIC Generation module sessions to 100% completion Ensure 100% brief attendance and participates in briefs as daily mini-training sessions on relevant topics HR Always acts in accordance with company policy as laid out in the staff handbook, regarding conduct at work; absence reporting and equal opportunities Keeps accurate ‘Time and Attendance’ log for own hours record through consistent daily procedure Health and Safety Always practices all HACCP procedures and commits strict adherence to company food safety guidelines Ensures a safe working environment through adherence to company policy and maintenance of building and equipment in collaboration with approved contractors Ensures timely follow up on recommendations from EHO or Surefoot Ensures strict adherence to allergens policy and procedure Ensures accurate and timely follow up on any accidents or incidents occurring on site FINANCIALS Stock Control Supports delivery of site GP through effective stock management practices and accurate adherence to specs Acts responsibly and with care with department-related stock e.g. kitchen equipment and cleaning items to ensure appropriate stock levels are maintained and wastage is minimised Revenue Driving Drives top line food sales through efficient food service that does not compromise guest experience _____________________________________________________________________ EPIC SUCCESS MEASURES EXCELLENCE Delivers excellence in all standards and KPIs PASSION Inspires and drives passion to wider team through own passion and expertise INTEGRITY All business and people decisions are driven by ethos of fairness, respect and honesty CHALLENGE AND INNOVATE Consistently drives change to areas of the business that can be improved for the benefit of guest, team and revenue