Join our team at Los Gordos, a vibrant restaurant dedicated to delivering delicious and high-quality food to everyone. We're seeking passionate and skilled individuals to fill part-time and full-time Chef / Supervisor As a Chef at Los Gordos, you will play a crucial role in ensuring the consistent delivery of delicious food while maintaining efficiency and cleanliness in the kitchen. Your primary responsibilities will focus on food preparation, cooking, and contributing to the overall success of our kitchen. Responsibilities: Receive and inspect deliveries of food and kitchen supplies, ensuring quality and accuracy. Prepare and cook menu items according to recipes and standards. Work efficiently and maintain high-speed production during busy periods to meet customer demand. Conduct prep work, including chopping vegetables, preparing sauces, and other food items as needed. Adhere strictly to food safety and hygiene standards, maintaining a clean and organised kitchen workspace. Collaborate with the kitchen team to ensure timely and coordinated preparation and delivery of orders. Showcase creativity and culinary expertise to ensure the dishes are not only prepared quickly but also deliciously. Qualifications: Prior experience in a fast-paced kitchen environment preferred. Proficiency in food preparation, cooking, and handling kitchen equipment. Knowledge of food safety and sanitation practices. Ability to work efficiently and multitask under pressure. Strong attention to detail and a passion for creating delicious dishes. Flexibility to work various shifts, including evenings, weekends, and holidays. Benefits: Competitive wage (depending on experience) for both part-time and full-time positions. Opportunities for growth and advancement within our team. A supportive and collaborative work environment where creativity is encouraged. Staff discounts on meals and beverages. Join our team at Los Gordos and be part of our journey focused on providing exceptional food experiences through mouthwatering food and join our goal of becoming the best taco restaurant in London
We are looking for experienced Drink and Food Runners at fish! restaurant in Borough market. PLEASE NOTE-THIS IS NOT A STARTUP POSITION, YOU MUST HAVE EXPERIENCE SERVING IN ALL AREAS. As a Food & Drinks Runner, you will play a vital role in ensuring our guests have an exceptional dining experience. Your primary responsibility will be to assist in the efficient and seamless delivery of food and beverages to our guests, as well as wine service in the traditional way. Key Duties: You must be able to serve professionally : Plate Carrying: Must be able to carry up to 3 plates simultaneously, ensuring that each dish is delivered to the correct table with precision. Tray Handling: Proficiency in carrying trays to transport drinks safely from the bar to the dining area. Wine Service: Ability to execute the traditional wine service process, including presenting the wine, offering a taste to the guest, and serving the rest of the table with expertise and professionalism. This is a great opportunity to those who has good experience waiting or as runner and wish to develop in the future. If you are looking for a great company and stability you just found one! We are looking for someone we can trust and happy to work in a great team. We offer: -Averaging 30-40 hours with single and double shifts,2-3 days off per week. -£ 13 per hour including tronc. -Plus tronc bonus based on performance -Monthly payment with early access via Wagestream App. -28 days holiday( inc bank holidays) /year, increasing with length of service -50% Staff discount when dining at the restaurant plus 20% family discount -Free staff meal and drinks in duty -Pension scheme -Recommend a friend scheme with bonus -Be a part of bubbly Borough market’s spirit -Be a part of a friendly team We require someone: -To able to work following our weekly rota, please note we are not able to offer fixed days off. -To be reliable -Experienced as a runner or waiter/ess -Who understands the meaning of customer service -To be fast and proactive -With a team spirit -With a strong work ethic All applicants must either be eligible to live and work in the UK or must obtain a Share Code before applying.
Kip Hotel is looking to hire a full-time Housekeeping Room Attendant for an immediate start. We offer 5 working days a week with 2 days off (which could be different each week). We offer 28 days of paid holiday per year. We offer paid training. We offer a paid break. We offer free coffees and tea on shift. We offer Christmas bonuses for employees who work on Christmas and New Year We offer discounted staff stays in the hotel. We offer a competitive pension scheme. We offer casual dress options. Friendly working environment. We are looking for someone who can start immediately. Please apply with your CV. We receive a lot of applications, so please be aware that it might take up to 2/3 working days for us to get back to you. We can't wait to welcome you on board.
Christmas Market in a 5* hotel (working mostly outside terrace). The hotel is located 2 min walk from Green Park Tube station. The position is available immediately up until end of December. - working hours 15-21.30 - 5 days a week - Tuesday till Saturday - £12.50 per hour - meal while on duties - working trough Agency so additional shifts can be picked up
Manhattan Luxury Suites in Bradford is seeking reliable and detail-oriented cleaners. We are looking for 2 Part-Time A Cleaners to join our team immediately. We manage 5 luxury one-bedroom apartments and are looking for two cleaners to cover between themselves. 7 days a week Monday - Sunday. **Two jobs available ** £550 for 5 days -- working hours from 10:00 am till 3 pm -- on average about 2.5 hours a day and four days a week 400 for 3 days a week -- working hours 10:am till 15:00 am. On average 2.5 hours per day and 3 days a week Responsibilities include cleaning and maintaining the high standards of our apartments, ensuring each unit is immaculate for our guests. - Ideal candidates should be punctual, thorough, and have previous cleaning experience in a hotel or luxury apartment setting. Location: Bradford Property: Manhattan Luxury Suites Shift Time: 10:00 Am - 3:00 Pm
Leaflet distributors are required URGENTLY with Immediate Start available. Enjoy working flexible shifts that fit around your lifestyle. You must be able to travel anywhere within London and distribute leaflets through letterboxes by walking fast from door to door. Booking is easy and straight forward. And the best bit, you can choose your own days and Shifts that suit you. Requirements Basic English, Able to TRAVEL on your own. Self-employed Fit and Enjoy working outdoors Able to read maps and use directions Able to work alone or in a team
Looking for a friendly and enthusiastic reception staff who is great with greeting, conversing and building rapport with patients and managing bookings and payments, has the ability to manage multiple patients being seeing across shifts with 2 chiropractors working at a time. This is a part time role which needs to be flexible incase more shifts are required of the individual.
Manhattan Luxury Suites in Bradford is seeking reliable and detail-oriented Part-Time Apartment Cleaners to join our team. We manage 5 luxury one-bedroom apartments and are looking for two cleaners to cover 7 days a week. One cleaner will work 3 days, and the other will work 4 days, with an average of 2.5 hours of work per day. Responsibilities include cleaning and maintaining the high standards of our apartments, ensuring each unit is immaculate for our guests. Ideal candidates should be punctual, thorough, and have previous cleaning experience in a hotel or luxury apartment setting. Location: Bradford Property: Manhattan Luxury Suites Shift Time: 10:00 Am - 3:00 Pm
Please take a look at oakbarnrestaurant.co.uk The Oak Barn is currently one of the Top-Rated, Fresh Food Restaurants in Sussex. It is a Privately Owned, Family Run, 150 Cover Restaurant & Bar, situated in Mid-Sussex, close to Haywards Heath & Burgess Hill. Our freshly made Rosette standard seasonal menu is key to our business. It features modern British cuisine that combine the classics alongside more contemporary dishes. We also run specials which change daily. In addition to this we also cater for large group bookings, weddings & buffets so there is always plenty of variety. We are currently looking for a Senior Sous Chef to join our talented team to continue providing fantastic quality fresh dishes. The ideal candidate will have a passion creating exciting & innovate dishes from locally sourced fresh ingredients with great attention to detail. The candidate must be able to relish in a fast-paced environment & have competent background in gastro pubs or restaurants. The ideal candidate will have experience in hospitality, restaurants & gastro pubs. Why work for The Oak Barn: Excellent Pay & Bonuses / Family Run Business Fantastic Tips / Flexible Shifts / 2.5 Days Off Per Week Fresh Produce & Cooked To Order / No Two Days Are the Same Great Training & Progression Prospects / Great Lifestyle Balance A Relaxed & Fun Atmosphere / Brigade Of 8 Chefs / Weekly Pay Finish Approx. 9.15pm Weekdays, 7.30pm Sundays Progression Prospects: Very experienced Chef Team who are willing to encourage, motivate, teach & train Opportunities for development & promotion NVQ training courses are available for those wishing to further develop their career Learning about maintaining GP’s & targets set by the business & Head Chef Opportunity to learn the skills on different sections Responsibilities: Checking the cleanliness, organisation & standards within the kitchen Assisting the brigade in the smooth, safe & efficient running of the kitchen operation To assist the Head chef in the training of younger members of the team Responsible for the day to day running of any given section Demonstrating a committed approach & maintain a consistent service in the kitchen Assisting the Head chef in the development of both the menus & daily specials Ensuring the quality of food is of the exceptional standard expected Be aware of health & safety, hygiene regulations & help maintain to a high standard Help with ordering daily, whilst keeping in mind stock usage, menu planning & business levels Running of the kitchen in conjunction with the Head Chef Effective communication with front of house Food Service Times: Food served Monday – Saturday 12pm-3pm & 6pm-9pm Food served Sunday 12pm-7pm
We're are looking for an experienced and motivated chef to join our team and would be thrilled to welcome you aboard. Comprehensive training will be provided to ensure you have all the skills and confidence needed to excel! DUTIES: Food Preparation: Support with food preparation and cooking processes, ensuring consistency and quality. Inventory Control: Monitor stock levels, place orders, and manage inventory efficiently. Quality Assurance: Ensure that all dishes meet quality standards and are presented correctly. Sanitation: Enforce health and safety regulations, ensuring a clean and safe kitchen environment. Collaboration with FOH: Work closely with the FOH team to address any special requests or issues, ensuring a cohesive and high-quality dining experience. ABOUT YOU: Friendly and approachable Positive mindset Eagerness to learn Ability to thrive under pressure and collaborate with a team Genuine passion for enhancing guest experiences Experience working in a fast-paced kitchen environment Leading a section or shifts in the kitchen Previous experience working in a Mexican/Peruvian or Japanese restaurant is beneficial WHAT WE OFFER: Competitive hourly wage + service charge + tips Flexible work schedules 50% staff discount at all our associated venues 20% friends and family discount at all our associated venues ABOUT US: Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you!
🎄 NEED EXTRA CASH FOR CHRISTMAS? 🎄 Start earning NOW with work that fits your schedule and continues after the holidays! 💷 WEEKLY PAY – Money in your pocket fast! ⏰ Flexible Shifts – Weekdays, weekends, full-time, or part-time – you choose! 🎓 Students Welcome – Perfect for balancing studies and work! 🎁 MINIMUM £430 PER WEEK FULL-TIME – Earn big for the festive season! 📍 LOCATION: Hoyland, Barnsley, S70
About us: We are looking for a passionate barista who absolutely loves making high-quality coffee in a fast-paced environment. Our baristas have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly are friendly, engaging, and fun to be around. As an applicant you’ll have experience in a high-volume coffee environment, serving quality shots and steaming milk with banging latte art. Min 1-year experience in speciality coffee. A positive, confident, and open-minded attitude. Great communication skills and a proactive approach to problem-solving. High-volume coffee experience highly regarded. Customer service experience. Good organizational skills, available on weekends. What we offer: Detailed training and internal progression wherever possible. Support in growing your coffee knowledge and leadership skills, and the opportunity to develop your hospitality career with a growing company. Paid meals and drinks on shift. If brewing amazing coffee and providing exemplary customer service gets you excited, get in touch with a bit of information about yourself! Please apply only if you are available to work on weekends!
Job Opportunity: Full-Time Staff for PlayStation Gaming Café Are you passionate about gaming and delivering excellent customer experiences? Join our team at D1 Gaming Zone ! Position: Full-Time Staff Member Location: NW10 7XR Availability: 4-5 days a week, including weekends What We’re Looking For: We’re searching for a reliable, enthusiastic individual with a background in customer service or hospitality. If you love working with people, creating a welcoming atmosphere, and have an interest in gaming, this role is perfect for you! Responsibilities Include: • Greeting customers with a smile as soon as they enter the venue, making them feel welcome. • Assisting guests with PlayStation setups and ensuring they have a great gaming experience. • Providing friendly and professional customer service. • Regularly checking on customers every few minutes to see if they need anything or want to place an order. • Operating the till/bar to take payments accurately. • Preparing light snacks such as sandwiches and serving hot drinks. • Maintaining a clean, organised, and safe environment at all times. • Handling basic operations, including booking, inquiries, and light troubleshooting. What We Offer: • A fun and engaging work environment. • Competitive pay. • Wages are paid weekly, so you get paid sooner! • Flexible scheduling, with evening shifts from 7 PM to 3 AM. • Monthly free use of our private VIP room for up to 10 people, so you can bring family or friends for a gaming night on us! • A weekly cash bonus for the best-performing staff member. If you’re ready to be part of an exciting team and create memorable experiences for our guests, we’d love to hear from you! Let’s level up together!
We are looking for Commis Chef to join the team as part of CIPRIANI Family Full Time Commis Chef/ Chef De Partie (48 hours a week) Job Overview: We are seeking a passionate and motivated Commis Chef to join our culinary team. As a Commis Chef, you will work under the guidance of our experienced chefs, assisting in the preparation and cooking of dishes while learning valuable skills in a professional kitchen environment. This is an excellent opportunity for someone looking to start or develop their career in the culinary arts. Key Responsibilities: - Assist in the preparation of ingredients, including chopping, peeling, and washing, according to the needs of the kitchen. - Support the kitchen team in cooking and assembling dishes during service, ensuring high standards of quality and presentation. - Maintain cleanliness and organization of your workstation, following health and safety regulations. - Learn and adhere to all recipes, cooking methods, and kitchen procedures. - Assist in receiving and storing deliveries, ensuring proper stock rotation and inventory management. - Collaborate with other team members to ensure smooth kitchen operations and timely delivery of food. - Take part in kitchen training sessions and actively seek to improve your culinary skills. - Follow instructions from senior chefs and complete tasks efficiently and accurately. - Ensure that all kitchen equipment is used safely and maintained in good working order. Qualifications: - A passion for cooking and a strong desire to develop a career in the culinary industry. - Previous experience in a kitchen environment is a plus, but not required. - Basic knowledge of food safety and hygiene practices. - Ability to work in a fast-paced environment and handle pressure during busy service periods. - Strong attention to detail and a commitment to delivering high-quality work. - Excellent teamwork and communication skills. - Willingness to learn and take direction from senior chefs. - Flexibility to work various shifts, including evenings, weekends, and holidays. Benefits: - Competitive salary based on experience. - Opportunities for career growth and development within the company. - Access to training and mentoring from experienced chefs. - Staff meals and other perks such as uniform provision Apply today and join us as a Commis Chef/Chef De Partie CIPRIANI Restaurant is one of the most popular and successful Restaurant in Central London. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A GUEST SERVICES ASSISTANT AT HAMPTON BY HILTON LONDON DOCKLANDS What you'll be doing... Reporting to the Guest Srevice Manager, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Hampton by Hilton London Docklands.You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant - no shift is the same! Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service! WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Guest Service Assistant you will need the following qualities and skills. Outstanding communication skills Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up! A can-do attitude Computer literate with a professional telephone voice WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year 50% off Food & Drinks To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH About you Reception Guest Service Assistant Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Business is looking to extend hours to include brunch, so currently in search of more staff to fill available positions. Looking for a charismatic individual with an enthusiastic and friendly approach to customers and great communication skills. Must be well mannered and hard working. A kind smile and attention to detail is key. Experience with cocktails and coffees is preferred. Looking for full time or part time with flexibility for work days. Shifts are available at any time during evenings from 4pm-11pm on weekdays, excluding Mondays (closed) and 11am-12am on weekends. Single or double shifts available. Can discuss further during interview stage. Fluent English is mandatory. Italian is also preferable but not mandatory.
We are looking for a Kitchen Team Member who is friendly, willing to learn, hardworking, positive and bring a good sense of humour to a friendly professional kitchen team. You will be involved with prep and cooking in different kitchen sections as part of our fast-growing team. What We Offer: - Salary up to £13.10 (including £1 weekly team bonus). - Daily food allowance during shifts with unlimited coffee. - 50% discount across all our restaurants when off duty. - Unlimited coffee on shift. - You will never work on your Birthday and be paid for it! - Healthcare cash plan. - Discount on our Pantry selection like a tahini chocolate spread. - Monthly team socials and annual parties. - Opportunities for development in the company. - Green Commute – Cycle Scheme. - Employee Assistance program (supporting mental health and well-being). At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!
Overview The Counter Soho is looking for an experienced and dynamic Assistant General Manager to join our leadership team. Located on Kingly Street, near the bustling Carnaby Street, our restaurant offers a unique mix of Aegean flavours from Greece and Turkey, created by Chef Demirasal. Our dishes, inspired by his Izmir heritage, feature Mediterranean and Levantine influences, providing guests with an unforgettable dining experience. Key Responsibilities - Manage and inspire a team of staff to deliver exceptional service and achieve targets. - Oversee daily operations, including staff scheduling, inventory, and maintaining high cleanliness standards. - Provide training opportunities and promote a culture of teamwork and continuous improvement. - Ensure compliance with all food safety and health regulations, maintaining hygiene standards. - Build and maintain strong relationships with suppliers and partners to support restaurant goals. - Requirements - Previous experience in a managerial role within the hospitality industry, ideally in a restaurant setting. - Proven track record of driving busy operations - Thinking on your feet and being active on a floor - please note it's not a laptop role we need you to be present during service. - Strong leadership, communication, and interpersonal skills with the ability to inspire and motivate a team. - Knowledge of relevant food safety and licensing regulations. - Flexibility to work evenings, weekends, and holidays as required. Preferred Qualifications - Experience in a chef-led restaurant setting is a BONUS. - Strong customer service skills with the ability to build positive relationships with guests and colleagues. Benefits - Recognition programs for outstanding performance. - WPA medical cash health plan. - Free lunch during shifts. - Along with performance-based incentives. - Opportunities for career advancement and professional development. - Enjoy perks and discounts across portfolio companies. - Collaborative and team-oriented atmosphere.
We are seeking a friendly, reliable, and customer-focused Sales Assistant to join our convenience store team. As a Sales Assistant, you will play a vital role in providing excellent customer service, maintaining store standards, and supporting daily operations. Key Responsibilities: Customer Service: Greet customers warmly, assist with inquiries, and ensure a positive shopping experience. Sales Support: Operate the cash register, process transactions accurately, and handle refunds or exchanges as needed. Merchandising: Stock shelves, maintain inventory levels, and ensure product displays are tidy and attractive. Store Maintenance: Keep the store clean, organized, and compliant with health and safety standards. Promotions: Inform customers about special offers, discounts, and new products. Teamwork: Collaborate with colleagues to ensure smooth store operations and meet sales targets. Problem Solving: Address customer complaints or escalate issues to management when necessary. Requirements: Previous retail or customer service experience is a plus but not required. Strong interpersonal and communication skills. Ability to work in a fast-paced environment. Basic math skills for handling cash and transactions. Flexibility to work various shifts, including evenings, weekends, and holidays. A positive attitude and willingness to learn. Benefits: Competitive hourly rate. Opportunities for career growth and training. Friendly and supportive work environment. If you enjoy helping people and thrive in a dynamic retail setting, we would love to have you on our team! Apply now to become a Sales Assistant at our convenience store.
Part-time vacancy. No experience necessary as full training will be given. Front of house kitchen assistant / waitress required for Cafe in Bethnal Green E2 6JN, immediate start. 2 days a week. No weekends. We are a small cafe and Involves washing up, waitress service, general cleaning, cleaning tables, taking customers food orders, Help with food prep. 2 Working days needed. Staff lunch included during shift. Arches Cafe Three Colts Lane E2 6JN. Paid weekly. Good train - bus links. Friendly Team
Business is looking to extend hours for brunch opening, so currently in search of more staff to fill available positions. Looking for someone to join our diligent kitchen team. Knowledge of Italian cuisine and experience with brunch menus is preferred. Must be able to manage orders in a timely fashion during busy periods, while maintaining quality of food. Restaurant gets especially busy during football games, so must be able to handle high intensity, so speed and organisation is key, while maintaining quality. Ideally someone that can alternate between pizza and normal kitchen depending on demand. Some experience with pizzas is preferred but can also be taught. Must be well mannered and hard working. Looking for full time or part time with flexibility for work days. Experience is preferable as well as a willingness to learn. Shifts are available at any time during evenings from 4pm-11pm on weekdays, excluding Mondays (closed) and 11am-12am on weekends. Extended business hours to be discussed at interview stage. Single or double shifts available. Italian is preferable but not mandatory.
Casa Cannoli is a fast-growing, London-based company who specialises in sweet Italian pastries. We are looking for a Market trader to join our team. The ideal candidate will be hard-working, passionate, flexible and ambitious. Previous customer service experience is beneficial but a willingness to learn is more important. Days required: Saturday and Sunday: the day starts at 09:00 and ends at 19:00 Job Type: Part-time Hours per week: 20 (with possible extra shifts available) Pay: £12/hour starting salary with growth opportunities. Location: Kings Cross Real Food Market We are looking for staff who can commit to the position for at least 6 months plus. This role is available immediately. Duties Selling our delicious products in the market. Setup and breakdown of market stall: no heavy lifting required. Perks of the job: • Growth opportunities • Relaxed atmosphere
First Haul Limited is an aggregate and Asphalt Logistics service provider in the midlands. Our service cuts emissions, save organisations time and money and offers security. We are a collective of driven, friendly individuals with a vision to expand our customer base. As we are rapidly expanding, we are now on the search for a Logistics Coordinator to join our friendly team, The Role: As a Logistics Coordinator, with preferably a year's experience you will: Collaborate closely with the Depot Manager to ensure smooth operations at our depots, guaranteeing that every customer receives their fuel on time with exceptional service. You will serve as the main point of contact for our Drivers regarding their rotas and shifts, and work alongside the Depot Manager to manage logistics, vehicle maintenance, staffing, scheduling, and reporting. Your primary goal will be to ensure that all vehicles meet health and safety standards and are in optimal condition for our Drivers to deliver top-tier service to our customers. Additionally, you will be responsible for submitting regular reports to Company Management. Job title: Logistics Coordinator Salary: £38,000- £40,000 (depending on experience) Location: Bedford Hours of work: 3pm- 11pm | Monday to Friday Key Responsibilities: Scheduling and rostering Drivers, vans and equipment needed to deliver our service Route monitoring and planning of vans and Drivers Responsible for the smooth running of a busy operational depot in line with Management instruction Completing in-house reports to provide data from Fuel-Management system (stock, volumes etc) Ensuring all vehicles have been issues with the correct equipment and drivers have confirmed this Delivering high levels of customer service internally and externally Supporting the Depot Manager in employee performance as well as reviewing your own performance management Ensure that all Employees are complying with their training Complete alcohol and drug testing when required Monitor and escalate issues with Driver conduct, feedback from clients as well as overall conduct/performance uniform and behaviour Help with the on boarding process of new Drivers Liaise with Sales Administrator in onboarding new clients First point of contact for drivers if any issues occur First point of contact for customers for scheduling requirements Adherence to Company procedures and statutory laws and full deputising of Depot Manager when required Key Attributes: Passionate and self motivated with a can do attitude Clear and persuasive communicator Ability to build rapport with potential new clients as well as form, maintain and enhance strong relationships internally A positive influence on our team members Problem solver Benefits: KPI based bonus framework Holiday allowance
Key Responsibilities: Team Supervision & Training: Recruit, train, and manage customer service staff in both the post office and retail sections. Foster a customer-first environment to maintain high standards of service. Customer Service Excellence: Ensure all customers experience friendly, accurate, and efficient service from greeting to checkout. Address escalated inquiries and customer concerns with professionalism and empathy. Operational Management: Post Office: Oversee mail and package processing, ensuring accuracy and compliance with postal guidelines. Training will be provided on all post office procedures. Retail Supermarket: Supervise cashier operations, merchandising, and inventory levels, ensuring the store is organized, stocked, and visually appealing. Sales & Customer Retention: Develop strategies to enhance customer satisfaction, loyalty, and retention. Identify opportunities for upselling and promoting additional products and services. Process Optimization: Identify and implement improvements in customer service processes across both post office and retail functions, focusing on efficiency and reducing wait times. Safety & Compliance: Ensure adherence to company policies and regulatory requirements, including cash handling, security protocols, and health and safety standards. Reporting & Analytics: Monitor and report on customer service performance, analyzing data to identify trends and inform decision-making. Qualifications: Experience: 2-4+ years in a management or supervisory role in customer service, ideally within a retail or related field. (No prior post office experience is required; full training will be provided.) Education: High school diploma or equivalent (Bachelor’s degree in Business or related field is a plus). Skills: Strong leadership and team management skills Excellent communication and interpersonal abilities Organized, detail-oriented, and efficient Proficiency with point-of-sale (POS) systems and customer service technology Conflict resolution and problem-solving capabilities Personal Attributes: Customer-focused and passionate about delivering high-quality service Calm and professional under pressure, able to manage a busy environment Adaptable and quick to learn new processes and procedures Benefits: Competitive salary Employee discounts in-store Health and wellness benefits Paid time off and holidays Opportunities for training and career development About VY Trader LTD: At VY Trader LTD, we are dedicated to enhancing your everyday life with a diverse range of quality products. Operating across multiple sectors, we’ve built a reputation for delivering value, convenience, and customer satisfaction. Whether you’re shopping for household essentials, premium stationery, or stylish homewares, we strive to offer you the very best in every category. Equal Opportunity Employer VY Trader LTD is an equal opportunity employer, committed to fostering an inclusive and welcoming workplace for all team members. Application Instructions: To apply, please submit your resume and a cover letter detailing your relevant management experience and interest in the role. This description reflects the essence of VY Trader LTD, aligning with your brand’s commitment to quality and customer satisfaction across sectors. Job Type: Full-time Pay: £33,000.00-£39,000.00 per year Benefits: Company pension Employee discount Store discount UK visa sponsorship Schedule: 10 hour shift 12 hour shift Every weekend Flexitime Weekend availability Work Location: In person Expected start date: 02/01/2025