Shop manager jobs in London - Page 2Create job alerts

Front of House Supervisor £14 per hour | Monday - Friday | Rotating between morning and evening shifts We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for a front of house Supervisor, hungry for an exciting new experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Supervisor 45 hours per week To work under our store managers To lead one service a day To assist in efficient food preparation To help manage our team members To implement & improve service processes To monitor & implement hygiene best practices To help maintain our 5* hygiene rating Expectations | Efficiency, Communication, Energy Ability to steady the ship and prevent issues before they happen Leadership and communication skills Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect Strong organisational skills Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Compensation | £14 per hour 30 days holiday package (including bank holidays) Performance based bonus £100 ‘Refer a Friend’ scheme Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows

Join Our Team as a Full-Time Shop Supervisor! Are you passionate about healthy food and have experience in people management? We’re looking for a Full-Time Shop Floor Supervisor to be part of our vibrant team at our busy Canary Wharf location! Salary: Up to £14.50 per hour (including a £1 weekly bonus after initial training). If you’re interested, please get in touch! We’ll respond as soon as possible. Immediate start available!

As Assistant Manager at Starting Gate, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think urban pubs packed with personality, craft beers and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. What’s in it for me? • Flexible shifts - to fit around the other important things in life • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. • Team Socials – work hard, play hard! On top of this, we offer a pension; 28 days paid holiday;As Assistant Manager at Starting Gate, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think urban pubs packed with personality, craft beers and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. What’s in it for me? • Flexible shifts - to fit around the other important things in life • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. • Team Socials – work hard, play hard! On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. What will I be doing? As Assistant Manager you’ll… • Be a champion of brand standards • Lead the team during busy shifts • Support and be a role model for your teams’ training and development • Support the day to day running of the business

Job description About Us Al Dente is an Italian restaurant chain, fresh pasta laboratory and wine shop. We are a resilient and flourishing business with five locations. We provide Great food and Excellent service in a warm and relaxed environment. Chef de Partie We are looking for a motivated, experienced Chef de Partie to join the Kitchen team on our Goodge Street location, with possibility of promotion and great career opportunities. We are looking for a CDP eager to prepare fresh pasta dishes, quality Italian food, made from fresh, prepared with skills and passion. The ideal candidate will need to be passionate about food, flexible and keen to learn. A self-motivated natural team player that thrives under pressure. Great salary + service charge 3 days off The minimum requirements for this Chef de Partie role include: Experience at the required level Experience in BUSY fresh food restaurant A genuine passion for creating the finest food Keen to thrive in the busy kitchen environment A strong personality – someone looking to challenge themselves Local to London Eligibility to live and work in UK The role of Chef de Partie will: Handle fresh ingredients, prepare them to the highest standards Maintain a professional manner while under pressure Show willingness to achieve excel Ensure Health & Safety and COSHH laws are observed If we sound like a perfect fit for you, please don’t hesitate to get in touch. Looking forward to hearing from you. Best, AL DENTE Management Team

Prezzemolo & Vitale is looking for an Assistant Store Manager with outstanding customer service, people management, time keeping, problem solver. We only consider candidates with proven experience in the same field. Monthly payment. Italian Speaking.

About the job We are currently looking for an experienced and motivated Sales Manager to be responsible for defined geographical source market covering Corporate & Leisure B2B and B2C sales. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is ideal for West End theatres, dining, and shopping at Bond Street, Jermyn Street and Regent Street. Green Park underground & Victoria Station are within walking distance. Surrounded by art galleries and museums, the property is next to the royal palaces and parks. About the role, what will I be doing? To manage existing and new Local Corporate sales of the hotel, in order to ensure customer satisfaction and meet hotel revenue targets To manage new and existing Group sales of the hotel, in order to ensure customer satisfaction and meet hotel revenue targets Researching potential corporate clients in the local area, along with the Sales Executive targeting the key markets Negotiate rates for new accounts within the set parameters of the hotels’ overall strategies with DOSM Prepare and send Group proposals, following up to contracting stage Participate in sales blitzes, trade shows, workshops and exhibitions as appropriate Constantly managing our current portfolio of local corporate clients, groups, agents, etc Ensuring that regular communication is maintained and repeat business is delivered To complete a weekly / monthly sales report, detailing activities and financial results in line with company standards, goals and targets Responsible for revenue generation in the Local Corporate field Responsible for the Groups segment revenue generation Prospecting accounts with the Sales Executive from the competitor set, by using Hotelligence, local insights, networking events and local research To be fully acquainted with the services, facilities and rates of competitor hotels and visit on a regular basis where possible To have regular face-to-face client appointments To host familiarization trips To guide and assist in managing the Sales Executive To have a full understanding of the hotel’s products, history, facilities To liaise with the accounts department regarding credit applications. To ensure all deposits and monies are received and administrated inline with the company’s procedures Perform any additional duties deemed necessary and reasonable, including dealing with other market segments, requested by the Director of Sales & Marketing, or General Manager Who are we looking for? Proven sales professional with a minimum of 1 year direct hotel sales experience within a premium sales organisation Passionately driven towards revenue goals Polished and professional communication skills – verbal and written Excellent standards of personal presentation Understanding of Excel, Word and Power point is necessary Understanding of Opera programmes would be an advantage, but not essential Previous experience in a similar role a must Our Benefits includes: Annual salary of £45,000 plus bonus 28 days holiday with increase after 1st year of service, capped at 33 days Private Healthcare & Life Insurance A choice of rewards and lifestyle benefits Access to Wagestream app Training and development opportunities Referral Scheme: £1000 for referring a Chef, £500 for any other permanent role (terms and conditions apply) Interest free season ticket loan & Ride to Work Scheme 50% Food and Beverage discount in our venues Successful candidates must enjoy working as part of a team and have the flexibility of working in our outlets with excellent knowledge of the local area. If you have a genuine desire to look after customers, provide a first-class level of service, and have a natural enthusiasm for life in hotels, then The Stafford is the place for you! If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: sales, hotels, corporate sales, leisure sales £45000.00 per annum plus bonus Department: Sales About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.

We are looking for a passionate barista! Who knows how to care of our products and custumers. Monthly payment. Italian Speaking. Experience required. Extra Benefit: •Free meals during the shift • 20% discount in store • Referral bonus • Mystery Shopper Bonus • In the birthday every employee can request to store manager day off.

We are Tommi's Burger Joint, founded in Reykjavik, Iceland - we've been serving classic traditional hamburgers since 1981, focusing on quality, speed, and flavour. We only use the best ingredients; Hereford and Angus Chuck Steak from our butcher H.G. Walter, fresh buns from Miller’s Bakery and our delicious house made sauces. We are seeking a driven assistant manager to become a part of our vibrant team at our store in Marylebone, right in the heart of London. If you have a passion for the finest burgers and a knack for spreading smiles and love, this is the job for you! As an assistant manager you will support the GM in ensuring that shifts operate smoothly and that the team is well supported on shift. You should have a keen eye for detail, a passion for great customer service and a can do attitude. Our ideal candidate is someone who has experience leading shifts in busy restaurants, who is proactive and who takes their own initiative. You will be skilled at multi tasking, have excellent time management skills and be accurate in your approach to work. Experience of managing budgets, handling rotas, ordering, stock taking and cashing out is most welcome. Are you're ready to bring your positive spirit, creativity, and love for delicious burgers to Tommi's Burger Joint? We can't wait to hear from you! Full training on our systems and menu will be provided. Apply now and let's rock the burger world together. Smiles, good vibes, and extraordinary burgers await!

- Hourly Pay: Up to £12.75 - Retention Bonus: paid twice yearly (£250-£500 based on length of service and hours worked) - Performance Bonus: paid quarterly (£210-£420 based on store performance and hours worked) - Hours: Full-time, 35 hours per week - Benefits: Wagestream financial benefits Free healthy food on every shift Generous in-store discounts Structured training and onboarding plan Career development opportunities Closed on Christmas and New Year Join our team! We’re looking for a motivated, high-standard Team Leader focused on food and guest service to join our fast-paced healthy eating food business. At Tossed, our mission is simple: to serve "healthy and delicious food, made fresh, with love.” Every ingredient and meal is prepared with care and passion, and we’re looking for someone who shares this commitment. ** About the Role:** As a Team Leader, you’ll work closely with the General Manager, leading by example to create a welcoming and fun atmosphere while supporting your team to deliver exceptional service. You’ll manage daily operations, including food production, waste, and service, while coaching and developing your team to reach their full potential. Who You Are: - A team player who can lead, train, and inspire - Able to problem-solve under pressure with a calm, constructive approach - Skilled in handling guest feedback and creating a positive store environment - Detail-oriented, adaptable, and motivated to grow - Excellent communicator Why Join Us? If you’re looking for a new challenge or a place to grow your career, this is the perfect opportunity. Apply now to start immediately and be part of a team that’s passionate about health, wellness, and delivering an exceptional experience. ** Ready to make a difference? Apply today!**

We are seeking a passionate and creative florist to join our team. The ideal candidate will have a strong appreciation for floral design and a keen eye for detail. As a florist, you will be responsible for creating stunning floral arrangements for various occasions, providing excellent customer service, and maintaining the overall aesthetic of the shop. This role requires both artistic flair and organisational skills to manage inventory and sales effectively. Responsibilities - Design and create floral arrangements for events, weddings, and everyday occasions. - Provide exceptional customer service by assisting clients in selecting flowers and arrangements that meet their needs. - Maintain the cleanliness and organisation of the shop, ensuring all displays are visually appealing. - Manage inventory levels, including ordering flowers and supplies as needed. - Communicate effectively with customers in English; knowledge of Spanish or other languages is a plus. - Sell floral products while providing knowledgeable advice on the care and maintenance of flowers. - Stay updated on current trends in floral design to offer innovative ideas to customers. Requirements Floristry skills essential Previous experience as a florist or in a similar role is preferred but not essential. Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent communication skills, both verbal and written; multilingual abilities are advantageous. A genuine passion for gardening and floral design. Ability to work well under pressure during busy periods. Flexibility to work varied hours, including weekends or holidays when necessary. This role is ideal for someone who is self-motivated, dependable, and passionate about flowers and customer service. If you have a love for flowers and enjoy creating beautiful arrangements while providing top-notch customer service, we encourage you to apply for this exciting opportunity as a florist.

Counter Assistant - Builders Merchants We are seeking a motivated and friendly individual to join our team as a Counter Assistant at our builders merchants shop. The ideal candidate will have a strong knowledge of Microsoft Word and Excel, enabling them to handle various administrative tasks efficiently. Key Responsibilities: - Provide excellent customer service by interacting with customers daily, assisting them with their inquiries and purchases. - Process orders and manage transactions accurately. - Maintain a clean and organized counter area. - Collaborate with team members to ensure smooth operations. Requirements: - Proficiency in Microsoft Word and Excel. - Strong communication skills and a customer-oriented attitude. - Previous experience in a retail or customer service role is preferred but not essential. If you are passionate about providing great service and have the skills we are looking for, we would love to hear from you!

As a Front of House/Kitchen Assistant at our takeaway shop, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: • Greet customers with a warm and friendly demeanor. • Take orders accurately and efficiently, ensuring special requests are noted. • Maintain a clean and organized front of house area, including dining and service areas. • Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. • Handle customer payments and transactions with precision. • Uphold excellent customer service standards and address customer concerns professionally. • Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: • Ensure food safety and sanitation standards are met at all times. • Maintain kitchen equipment and utensils in good working condition. • Assist in inventory management and restocking supplies as needed. • Work closely with the kitchen team to coordinate orders efficiently. Qualifications: • Minimum of 3 years of experience in both front of house and kitchen roles. • Demonstrated ability to multitask in a fast-paced environment. • Excellent communication and interpersonal skills. • Strong attention to detail in both food preparation and customer service. • Knowledge of food safety and hygiene practices. • Ability to stand for extended periods and lift moderately heavy objects. • A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. After Hours is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive workplace for all employees. We are an American / Caribbean soulfood takeaway already based in Downham /Newcross and now Wandsworth road . Shift starts from 6pm -4-am weekends Weekday 6pm- 2an Payment is paid per week We are a company that do bonus schemes and reward for hard work, and increase pay when we see improvements and determination. Salary: From £12.00 per can increase due to experience

Small Hospitality (bars and shops) group requires a part time Bookkeeper Processing payments, invoices, income and receipts and entering data into accounting software or databases then filing hard copies Preparing financial statements showing business income and expenditure Paying vendor invoices and tracking bank account balances Completing VAT returns Verifying the accuracy of business accounts and alerting the Accountant of errors Recording any inconsistencies to help the Accountants reconcile inaccuracies Developing monthly financial statements including cash flow, profit and loss and balance sheets Preparing employee wages Managing employee expense claims Helping the Accountant with administrative duties and preparing yearly accounts

Seeking a Team Member for our store in St Pancras International Station - Bread&Truffle's store! Bread&Truffle are a gourmet focaccia sandwich brand with a grab and go concept. The focaccia's will be made from scratch in our Victoria location, so an ability to work under pressure with a smile is essential! We are looking for someone organised and self motivated, who can provide outstanding customer service and is eager to progress and grow! Candidates must be fully flexible and able to work weekends/early mornings/evenings as required. Full training will be provided but the successful candidate would have some hospitality experience and be able to provide references. Responsibilities will include but are not limited to; - Opening and closing of the store to the standards set by manager. - Preparing focaccias that are made to order. - Preparing a variety of beverages(barista skills preferred). - Taking payments accurately through our POS system. - Preparing orders for our catering service. - Assisting with daily stock counts. - Adhering to high health and safety standards and standards of cleaning. Pay from £11.50-£12ph dependant on experience. There are opportunities to progress for those who apply themselves.

Kitchen Manager | £37,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Kitchen Manager 45 hours per week We’re looking for someone passionate, energetic & extremely organised to manage our kitchen To manage our team of Kitchen Hands and KPs To implement & improve kitchen processes To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating To manage ordering, stock management & solve stock issues To manage team scheduling, training & well-being To report to General Manager, and Culinary Director Expectations | Organisation, Efficiency, Communication, Energy Strong proficiency in efficient, quality food prep Ability to manage a small team through service hours Leadership and communication skills Positive energy and dedication to the team, the business & the role A growth-mindset, as a key job role within a company that's growing FAST, and creating new, exciting opportunities for our best team players Experience Requirements | 1-3 Years Experience cooking in a busy professional kitchen/casual dining restaurant Management and team leadership experience Hygiene qualifications Compensation | £37,500 per annum 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows

Job description At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 5 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! Position: General Manager We are seeking an experienced and dedicated General Manager to join our growing team! The ideal candidate will manage all aspects of the restaurant, ensuring exceptional customer service, effective staff management, financial performance, and compliance with health and safety regulations. The General Manager will play a crucial role in the restaurant’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities: Train and manage restaurant staff. Create and manage work schedules, shift assignments, and performance evaluations in the General Manager’s absence. Ensure exceptional customer service and address any customer complaints or concerns. Monitor customer feedback and make improvements based on insights. Control costs, including food and labour, to maximise profitability. Oversee inventory management, including ordering and stocking supplies. Monitor food quality and maintain optimal inventory levels. Ensure compliance with health and safety regulations. Manage daily operations in both the kitchen and shop floor areas. Maintain cleanliness and hygiene standards. Monitor supplier performance and evaluate product quality. Foster a positive work environment and motivate staff. Resolve internal disputes and promote teamwork. Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. 28 days of annual leave. Opportunities for skill development and career advancement—promotions await you! Competitive salary. Lucrative Bonus structure Job Types: Full-time, Permanent Pay: £30,000.00-£36,800.00 per year Additional pay: Bonus scheme Benefits: Company pension Discounted or free food Employee discount Schedule: Monday to Friday Weekend availability Work Location: In person

Are you ready? We are on the search for our next Shop Supervisor. Do you always find solutions? Are you ready for a challenge? Are you passionate about people? Let's talk and see if we match? We are a people centric business, people are our passion, finding the right person with the right attributes is most important for us. Are you ready for a challenge?

Hello Everyone, We are Uncommon, a popular and established coffee shop/ delicatessen. We are growing our team in our newest shop near Tate Modern museum in the hearth of London’s South Bank. We are looking for new happy individuals to join our team. You must have previous experience as a barista ( Latte art is a plus) :) You must have previous experience as a shop assistant/ shop keeper and passion about food and drink produce. Your duties will be as follows: - Greeting guests and customers who enter the shop - Provide Excellent Food and Drink standards - Be involved in stock control and management - Assisting guests to find the goods and products they are looking for - Being responsible for processing cash and card payments - Stocking shelves with merchandise - Reporting discrepancies and problems to the supervisor or manager - Giving advice and guidance on product selection to customers - Balancing cash registers with receipts - Keeping the store tidy and clean( this includes hoovering and mopping) - Responsible dealing with customer complaints - Keeping up to date with special promotions and putting up displays We are offer a very competitive pay rate, discounted food for staff and monthly bonus based on sales targets. All the best Uncommon team.

Job description Job Vacancy: Full-Time Kiosk Manager We are a Chinese food stall located in a food court in East London, and we are currently looking for a full-time kiosk manager. The main responsibilities include: - Managing daily store operations, including opening and closing, sales, communication with the kitchen, and inventory management. - Ensuring smooth operation of all store processes. Our procedures are clear and easy to learn. Requirements: - Proficient in both English/Chinese (fluent English communication is essential) for better customer interaction. - Right to work in the UK. - Experience in the food and beverage industry is preferred. - Excellent service spirit. Working Conditions: - Six days a week, stable working hours with flexible scheduling. - Performance-based commission for outstanding achievements. - The work is straightforward and not physically demanding. If you meet the above requirements and are interested in joining our team, please contact us as soon as possible! We look forward to hearing from you! 招聘啟示：全職店鋪經理 我們是一家位於东伦敦美食廣場的中餐檔口，現誠聘一名全職店鋪經理。主要職責包括： - 負責店鋪日常運營，包括開關店、銷售、與廚房溝通交流及管理庫存等。 - 確保店鋪所有流程順暢進行。我們的操作流程清晰明瞭，易學易上手。 我們的要求： - 流利的英語和中文溝通能力（英文交流無障礙），以便與客戶更好地交流。 - 在英國的合法工作身份。 - 有餐飲行業從業經驗者優先。 - 具有優秀的服務精神。 工作條件： - 一周六天工作制，工作時間穩定且排班靈活。 - 優秀的業績將享有提成。 - 工作內容簡單，不繁重。 如果您符合以上要求，並希望成為我們團隊的一員，請盡快聯繫我們！期待您的加入！ Job Type: Full-time Pay: £32,000.00 per year Additional pay: Bonus scheme Benefits: Discounted or free food Employee discount Schedule: 10 hour shift Experience: Supervising experience: 1 year (preferred) Restaurant management: 1 year (preferred) Bar management: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred) Management: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person

We're looking for a Host Hostess to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Host Hostess! Join our team and build a career by taking advantage of our learning and development opportunities. EPIC PERKS: Flexible working hours available Share of service charge 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends! Money off your shopping at many high street stores Apprenticeship schemes to learn while you work Access to Wagestream for better money management Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program Group wide Learning and Development opportunities WHAT YOU'LL NEED 6 months+ experience in a similar high-end venue as Host Hostess or floor staff Spotless communication skills and natural guest interaction (Ideally)Knowledge of reservation platform such as Open Table and Collins Ability to manage seating arrangements Immaculate presentation WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate. Why not check us out on social media? Search @ETMCollectionldn and @Sport_ldn on Facebook, Instagram or LinkedIn and find out what it's like to work with us. If you are interested in being our new Host Hostess please click apply! R

Job Description: We are seeking an experienced and passionate Head Barista to lead the barista team across all five ARRO Coffee locations. This senior role extends beyond coffee preparation—our Head Barista will be responsible for training and developing our baristas, ensuring that our coffee quality and customer service standards are consistent across all locations. As the driving force behind the quality of our coffee offering, you will help elevate our coffee culture while working closely with our Store Managers to ensure smooth daily operations. If you thrive on leading teams, crafting the perfect coffee, and mentoring others, this role is for you. Key Responsibilities: Leadership & Team Development: - Lead and inspire the barista team across all locations, setting high standards for performance, quality, and customer service. - Provide training and development for new and existing baristas, ensuring consistent execution of ARRO’s coffee techniques and recipes. - Conduct regular performance assessments and upskill training to maintain and improve barista skills across all sites. - Act as a role model, fostering a positive, collaborative work environment. ** Coffee Excellence:** - Ensure that all baristas maintain excellence in coffee preparation and presentation, with a focus on consistency and quality. - Manage and oversee the use and maintenance of espresso machines, grinders, and other equipment at all locations, ensuring optimal functionality. - Experiment with new brewing techniques and recommend improvements to the menu in line with ARRO’s quality standards. ** Operational Oversight:** - Work alongside Store Managers to ensure smooth day-to-day café operations, particularly in coffee preparation areas. - Maintain inventory levels of coffee and other café supplies, managing orders and stock control across all stores. - Ensure compliance with health and safety regulations and food hygiene standards across all coffee stations. ** Customer Service:** - Lead by example in delivering exceptional customer service, creating a warm and welcoming atmosphere at all ARRO Coffee locations. - Address customer enquiries and complaints professionally, ensuring swift resolution and maintaining high levels of customer satisfaction. ** Standards & Innovation:** - Ensure that all stores adhere to ARRO’s coffee and customer service standards, conducting regular audits and evaluations. - Stay updated on industry trends and competitor offerings, bringing new ideas and innovations to ARRO Coffee’s menu and service. ** Requirements:** - Proven experience as a Senior Barista or Head Barista, preferably in a multi-site role. - Extensive knowledge of coffee preparation techniques, including espresso, latte art, and alternative brewing methods. - Demonstrated leadership skills with a track record of training and developing teams. - Ability to work in a fast-paced environment while maintaining attention to detail and quality standards. - Strong organisational and communication skills. - Proactive, solution-oriented mindset, with a passion for coffee and customer service. - Flexibility to work across multiple locations with varied hours, including early mornings, evenings, weekends, and holidays. Benefits: - Competitive hourly pay rate: £13.00 - £15.00 per hour - Complimentary meals during shifts. - Generous employee discounts. - Referral programme with the potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - Regular opportunities for professional development and career progression. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Our five locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer an exceptional experience every time.

The Role We are looking for a Waiter/Waitress to join our fantastic Sports Bar team! If you are charismatic, love interacting with guests, and passionate about what you do, then we want to hear from you! Join our team and build a career by taking advantage of our learning and development opportunities. EPIC Perks Flexible working hours available Share of service charge 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends! Money off your shopping at many high street stores Apprentice schemes to learn while you work Access to Wagestream for better money management Access to the award winning Hospitality Action service Group wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do ? Looking to work as part of a team ? Looking to persue a career ? If the answer is yes, then we have the job for you! About you Prior experience in a similar role would be ideal A fantastic attitude and interest to learn Good level of English and communication skills Ability to provide exceptional experiences to our guests Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!

We are seeking a reliable and friendly Store Assistant to join our team. As a Store Assistant, you will be responsible for ensuring the smooth daily operations of the store, assisting customers, and maintaining stock levels. Responsibilities: Greet and assist customers with their purchases Stock shelves and ensure products are neatly displayed Process transactions and handle cash or card payments Ensure store cleanliness and organization Assist with inventory management and stock replenishment Handle customer inquiries and resolve any issues promptly

TEAM MEMBER - MONDAY TO FRIDAY Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilise the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We are now looking for team players who are outgoing and have a positive spirit! We would like you to be outgoing, pay attention to detail and solve problems with a smile! Key responsibilities: · Extend a warm welcome to guests. · Share your food knowledge with guests to assist in their choices. · Handle payment transactions. · Manage stock efficiently to reduce wastage and report shortages. · Maintain cleanliness and order in your area. · Adhere to daily cleaning schedules. · Uphold high standards in appearance, uniform, punctuality, and conduct. · Safely store and rotate deliveries (FIFO). · Prepare salads as required, etc. Your Benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Full-time positions, all with the security of permanent contracts. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you.