Social housing jobs in Watford - Page 2Create job alerts

We currently have an excellent opportunity for a Maintenance Electrician to join our highly regarded repairs and maintenance team in Hertfordshire. This role is based at Hertford Hospital and will provide you with the opportunity to take on some supervisory duties, whilst still maintaining an active role within your trade. This role comes with a van and fuel card. Rydon Maintenance Ltd provides a range of hard facilities management and property maintenance services to a variety of clients, predominantly domestic property and commercial buildings in the social housing, health and social care sectors. With offices in London and the South East, to Bristol in the South West and Bedford in the Midlands our experience has taken us across a variety of sensitive healthcare environments. Our expertise ranges from the construction of substantial community hospitals to our current provision of maintenance services to over 300 buildings for 20 Trusts. Job Purpose This Maintenance Electrician role is varied and involves a mix of supervisory duties whilst still undertaking some of your own multi-skilled repairs. The role is a key part of our team and allows you to develop your career in a supervisory role, whilst still remaining actively involved in a skilled trade. Key duties will include; Planned Maintenance: Emergency light testing, fire alarm checks, and scheduled PPM tasks. Reactive and remedial Electrical works: Fault-finding and repairs for lighting, power issues, replacing lamps, lights, pumps, motors, and conducting 2nd-fix tasks such as sockets and switches and general electrical problems. Assisting with other trades and completing other general building fabric repairs Supervise any subcontractors coming onto site and assist with conducting subcontractor inductions. Issue and manage Permits to Work where necessary Participate in the call-out rota to provide out-of-hours support. Where requested, undertake workmanship checks and assist the Service Manager with health & safety audits Managing stock of spares and consumables on site. Our repairs team delivers a first-class repairs service in partnership with a range of NHS Trusts. We provide reactive and planned maintenance to a number of NHS buildings and we work to strict timescales and safety requirements to ensure the comfort and safety of service users using these NHS facilities. What we can offer you; Competitive starting salary along with van and fuel card A full time permanent position. Normal working hours are 8am to 5:00pm Monday to Friday. You will also participate in an on call rota for emergency repairs where you will receive a standby allowance and overtime rates. 25 days holiday with the ability to increase up to 30 days. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection. Flexible benefits for you to choose from including Critical Illness, DenPlan and more. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more! Opportunities to progress your career across the business. Full training, ongoing coaching and support. By joining Rydon, you become part of a talented, dedicated team and this is an exciting and varied role with an excellent opportunity to develop and grow within our highly regarded team. Experience Required You will hold electrical qualifications and have 18th Edition certification. Testing and inspection qualification is desirable but not essential You can demonstrate previous experience of working within a multi-skilled trade role. Your maintenance experience might have been gained working directly for the NHS, or a maintenance contractor providing services within the NHS although not essential and candidates with experience of maintaining other commercial properties (schools, prisons, supermarkets for example) with be considered a full UK driving licence The preferred candidate will have a good understanding of Microsoft packages such as Outlook, Word and Excel (basic), strong people skills, great attention to detail and be looking for an opportunity that combines supervisory duties whilst still maintaining an active role within a skilled trade. If you have this experience we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application

Job Title: Sales Manager Location: Edgware, HA8 7EB Salary: OTE £75k + (uncapped commission) Job Type: Full-time, Permanent. Monday to Thursday, 10am - 7pm & Friday 10am - 5pm. The Role: We are seeking an experienced, driven, and people-focused Sales Manager to lead and develop our high-performing call centre sales team. This role is ideal for a confident leader with a proven background in call centre management, who can inspire performance, drive conversions, and foster a positive, target-driven culture. As Sales Manager, you will take ownership of team performance, ensuring agents effectively manage a high volume of warm and hot leads while delivering outstanding customer experiences. You will play a pivotal role in coaching, mentoring, and motivating your team to consistently exceed sales targets and maintain high-quality client interactions. This is an excellent opportunity for a passionate and results-oriented individual who takes pride in developing others, improving processes, and delivering measurable outcomes. You will oversee day-to-day call centre operations, monitor KPIs, and ensure all activity aligns with business objectives and compliance standards. Building and maintaining strong relationships with both clients and external partners will be key, ensuring every customer journey is handled professionally, empathetically, and efficiently. You will also lead by example-demonstrating excellent communication, active listening, and a customer-first mindset. Working within a fast-paced outbound sales environment, you will ensure your team thrives under pressure, remains motivated, and consistently delivers exceptional results while supporting one another to achieve both individual and collective goals. Essential Requirements: Proven call centre management experience * Must live within a commutable distance to Edgware (HA8 7EB) * Demonstrable experience using Salesforce (or similar CRM systems) in a sales environment * Strong data analysis skills, with the ability to interpret performance metrics and drive improvements * Proven experience training and onboarding new starters within a previous sales role, with evidence of successful outcomes * Excellent sense of urgency with the ability to prioritise tasks and meet deadlines in a fast-paced environment * High level of attention to detail, ensuring accuracy across reporting, processes, and customer interactions * Strong organisational and time management skills * Effective communication and leadership abilities, with experience managing and motivating teamsWho Are We? National Claims is a client management company based in Edgware, Greater London. We specialise in supporting individuals with non-fault accident claims, clinical negligence cases, and housing disrepair matters. Our mission is to guide clients through their legal journey, connecting them with specialist law firms best suited to their needs. Key Responsibilities & Skills: Lead, manage, and develop a team within a call centre sales environment Drive team performance against sales targets, conversion rates, and KPIs Monitor call quality, compliance, and data accuracy in line with business standards Coach and mentor team members to improve performance and customer engagement Ensure accurate data capture and clear case documentation Deliver exceptional customer service standards across all interactions Communicate effectively across multiple channels (phone and email) Manage workloads, prioritise tasks, and optimise team productivity Maintain strong compliance awareness and mitigate risk to the business Encourage persistence and consistency in sales follow-ups and pipeline managementPersonal Attributes: Strong leadership and team development skills Highly motivated with a results-driven mindset Passionate about delivering exceptional customer service Confident communicator with a strong telephone presence Ability to inspire, engage, and influence others Organised, proactive, and resilient in a fast-paced environment Collaborative approach with a focus on team successBenefits: Base salary of £50k, with on-target earnings of £75k - year 1 Pension Scheme Monthly incentives and performance rewards Team social events and nights out Uncapped commission structure 30 days holiday (including bank holidays)Please click APPLY to submit your CV for this role. Candidates with the relevant experience or job titles of: B2B Sales, Area Sales Manager, Regional Sales Coordinator, Field Business Development Manager, Account Manager, Key Account Manager, Sales Development, Sales Coordinator, Sales Coordinator, Sales Team Lead, Business Development Lead, Sales Controller, Direct Sales, Account Sales Consultant, Sales Account Specialist, Key Sales, Business Developer, Senior Sales, Business Development, Sales Development, Business Development Lead, Business Development Specialist, may also be considered for this role

We are seeking an experienced Temporary Accommodation and Housing Allocations Operations Manager to lead our frontline housing needs services. You will manage the Homeless Prevention and Housing Allocations teams, ensuring residents receive high-quality housing advice, homelessness prevention support and fair access to housing. The role oversees the housing register, allocations process, and move-on from temporary accommodation, ensuring services are efficient, compliant with legislation and responsive to resident needs. Working closely with Adult Social Care, Children’s Services and housing partners, you will play a key role in reducing homelessness and improving housing outcomes for residents. Key Responsibilities Lead and manage the Homeless Prevention and Housing Allocations teams Oversee the housing register, allocations and homelessness case management Ensure compliance with Housing Act 1996 (Parts VI & VII) Support residents into sustainable housing solutions and reduce reliance on temporary accommodation Develop partnerships with private landlords, housing providers and support agencies Monitor performance, manage complex cases and drive service improvement Provide advice and reports to senior leaders and elected membersAbout You You will have: Strong experience in housing needs, homelessness prevention,allocations and temporary accommodation services Knowledge of housing legislation and statutory homelessness duties Proven leadership and team management skills Experience managing complex cases and working with partner agencies A commitment to delivering resident-focused housing servicesIf you have the relevant skills then please apply today

The Support Assistant is responsible for delivering Service User centred support in accordance with management direction and in compliance with company processes and procedures. Competitive hourly rate depending on experience 28 days annual leave (pro rata for part time hours) Full time and part time shifts available Company Pension Scheme Mileage paid for business use Car business insurance paid Enhanced Adult Workforce DBS paid, Paid training – mandatory and care certificates The Support Assistant will be specifically responsible for Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s) Maximisation of SU interests by liaising with internal and external stakeholders; and implementation of each SUs support plan Safeguarding the rights and dignity of each SU Fostering of a positive environment in which SUs are actively engaged Conducting daily assessment of SUs mental and physical state; updating associated records and informing management Supporting SUs to build their confidence, self esteem and their ability to manage their mental health symptoms Personal delivery of physical and mental support to SUs Promoting SUs health and assist in their accurate medication Promoting SUs hygiene and personal presentation 10. Supporting SUs with developing social skills and future independent living 11. Supporting SUs with their daily living skills and domestic chores 12. Supporting SUs with scheduling and attending appointments and day time activities 13. Supporting SUs to use public transport 14. Encouraging and motivating SUs into employment, voluntary work and/or education 15. Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation 16. Accurate and timely update of SUs and house records 17. Conducting regular two-way communication with SUs and management 18. Key Work with designated SUs; and delivery of specific support as outlined in their support plans 19. Successfully achieving the individual objectives set by the company 20. Enhancing current operations through continuous improvement Page 1 of 2 Generic Duties: Qualifications: In addition to specific responsibilities, the SA will also be responsible for ensuring: The maintenance of confidentiality of all information unless otherwise permitted by management Full compliance with company’s vision, values, policies and procedures Compliance with legislation and GSCC Code of Conduct as reflected in company procedures Undergo training and professional development as directed by the company Work in a manner that promotes team work and a collegial environment Active and positive promotion of the company’s image and brand Other duties that may be assigned by management The following qualification, skills and experience are desirable for this role: Preference for QCF Level 2 or equivalent in Health and Social Care with a minimum of two years experience of care-working within a supported living environment. Strong living skills that can be transferred to service users i.e. all daily living skills etc. Competence in the use of Microsoft Office and Internet applications Strong English spoken, listening and written communication skills Full driving licence desirable and use of own car to transport Service Users  All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment.  All staff are expected to respect the requirements under the Data Protection Act 1998.  All staff must ensure that they are aware of their responsibilities under the Health and Safety at Work Act 1974

Scheme Manager Location: Bushey Salary: £33,054 Are you passionate about creating opportunities for individuals with learning disabilities to live fulfilling lives? Hightown Housing Association have an exciting opportunity for a dedicated and inspiring Scheme Manager to join us at Stainton Court. Stainton Court provides supported living services that empower people to live independently and feel respected and included within their community. What We Are Looking For Leadership Excellence:Strong leadership skills with the ability to guide, empower, and motivate your team to achieve their best. Experience: Previous experience in a similar role, delivering high-quality health or social care to adults with learning disabilities. Communication: Exceptional communication skills to build respectful and positive relationships with a wide range of individuals.As a Scheme Manager, you will: Lead and collaborate with a committed team, offering guidance and compassionate support to individuals with learning disabilities. Oversee the service rota, ensuring consistent cover for all shifts, including weekends when required. Manage recruitment and induction of new staff, fostering an inclusive and supportive working environment where everyone feels valued.Why Join Us? Be part of a collaborative and supportive team. Make a meaningful difference in the lives of the people we support Access opportunities for professional growth and development.The Benefits In return for your dedication, we offer a generous benefits package, including: £33,054 per annum for a 37.5 hour per week contract. 33 days annual leave per year (including bank holidays), rising to 35 days with service. (Pro Rata) Annual bonus based on satisfactory performance. Monthly attendance bonus on top of your basic salary. Blue Light Card - Access to thousands of discounts for national and local retailers. Commitment to health and wellbeing through the Five Ways to Wellbeing. Ongoing professional development and support to help you thrive. Workplace pension scheme and life assurance of three times your annual salary. Employee assistance helpline. Appointment to this position will be subject to satisfactory right to work, enhanced DBS, and references. We are proud to be an Equal Opportunities and Disability Confident Employer

Complex Works Coordinator X 3 3 Month Contract | Upto £25 per hour | Hybrid (Hertford Office) We’re supporting a major Housing Association with the urgent appointment of three Complex Works Coordinators to help manage high-risk repairs and Awaab’s Law related cases. This is not a basic admin role. You’ll be the first point of escalation for complex repairs, managing cases end to end and ensuring contractors deliver to target. What you’ll be doing • Managing complex repairs and project works • Owning damp & mould processes and trackers • Handling aged WIP and high-profile complaints • Preventing escalation to disrepair claims • Managing contractors against contractual targets • Allocating surveyor inspections and tracking actions • Managing cases via MS Dynamics (Customer Hub) and NEC • Delivering actions from FRA and HHSRS surveys • Triage and prioritisation of high-risk repairs What we need • Social housing repairs background essential • Strong case management and escalation handling • Experience managing contractors and performance • Confident working under pressure • Highly organised with excellent communication skills • Able to prioritise competing workloads • Comfortable analysing data and updating systems accurately You’ll need to be proactive, commercially aware and confident making decisions to close cases effectively. Immediate start available

Salary: £19,643 per annum, plus excellent benefits Hours : Monday to Friday, 9:00am to 3:00pm with half hour for lunch Location: Heath Lodge, Marsh Road, Pinner, HA5 5PB About the role Churchill Estates Management are recruiting for an exceptional Lodge Manager for our retirement development in Pinner. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle. Reporting to the Area Manager, you'll be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you'll be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners. You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more! This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding. About you This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills. Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you'll have an outgoing and friendly personality with a love of people. You'll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative. To support with the organisation of events and to effectively administer the maintenance of the site, you'll be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook. How you'll be rewarded Annual holiday entitlement of 24 days + Bank Holidays A day off on your Birthday Life Assurance Eye Care reimbursement Colleague Introduction reward scheme Professional development and qualifications Thorough induction and ongoing training Immensely rewarding work About us We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9,000 apartments, providing property services and customer care to over 11,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team. Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today. We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy. TPBN1_UKTJ

Must be a Driver. Can be considered moter bike as well. The Care Workers are responsible for delivering Service User centred care in accordance with management direction and in compliance with company processes and procedures. Competitive hourly rate depending on experience 28 days annual leave (pro rata for part time hours) Full time and part time shifts available Company Pension Scheme Mileage paid for business use Car business insurance paid Enhanced Adult Workforce DBS paid, Paid training – mandatory and care certificates The Support Assistant will be specifically responsible for. Sponsorship available for Care Workers Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s) Maximisation of SU interests by liaising with internal and external stakeholders; and implementation of each SUs support plan Safeguarding the rights and dignity of each SU Fostering of a positive environment in which SUs are actively engaged Conducting daily assessment of SUs mental and physical state; updating associated records and informing management Supporting SUs to build their confidence, self esteem and their ability to manage their mental health symptoms Personal delivery of physical and mental support to SUs Promoting SUs health and assist in their accurate medication Promoting SUs hygiene and personal presentation 10. Supporting SUs with developing social skills and future independent living, 11. Supporting SUs with their daily living skills and domestic chores, 12. Supporting SUs with scheduling and attending appointments and day time activities 13. Supporting SUs to use public transport, 13. Encouraging and motivating SUs into employment, voluntary work and/or education 15. Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation, 14. Accurate and timely update of SUs and house records 17. Conducting regular two-way communication with SUs and management, 15. Key Work with designated SUs; and delivery of specific support as outlined in their support plans, 16. Successfully achieving the individual objectives set by the company, 17. Enhancing current operations through continuous improvement Page 1 of 2 Generic Duties: Qualifications: In addition to specific responsibilities, the SA will also be responsible for ensuring: The maintenance of confidentiality of all information unless otherwise permitted by management Full compliance with company’s vision, values, policies and procedures Compliance with legislation and GSCC Code of Conduct as reflected in company procedures Undergo training and professional development as directed by the company Work in a manner that promotes team work and a collegial environment Active and positive promotion of the company’s image and brand Other duties that may be assigned by management The following qualification, skills and experience are desirable for this role: Preference for QCF Level 2 or equivalent in Health and Social Care with a minimum of 6 months - 1 year experience of care-working within a supported living environment. Strong living skills that can be transferred to service users i.e. all daily living skills etc. Competence in the use of Microsoft Office and Internet applications Strong English spoken, listening and written communication skills Full driving licence desirable and use of own car to transport Service Users  All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment.  All staff are expected to respect the requirements under the Data Protection Act 1998.  All staff must ensure that they are aware of their responsibilities under the Health and Safety at Work Act 1974

Assistant Quantity Surveyor – Social Housing Refurbishment Hertfordshire / London Projects A leading main contractor specialising in property services and social housing refurbishment is looking to appoint an Assistant Quantity Surveyor to join their commercial team. Based from their Hertfordshire head office, you will support the delivery of multiple refurbishment projects across London, working alongside experienced commercial and operational teams on a variety of planned works programmes. This is an excellent opportunity to join a well-established contractor with a strong pipeline of secured work, offering long-term career development within the social housing sector. The Role As Assistant Quantity Surveyor, you will support the commercial management of refurbishment projects from pre-construction through to final account. You will gain exposure to a range of projects and frameworks while working closely with Senior Quantity Surveyors and Commercial Managers. Key responsibilities will include: Assisting with cost management and commercial reporting across multiple projects Supporting the preparation and submission of valuations and variations Assisting with subcontractor procurement and account management Monitoring project costs and budgets Supporting with final accounts and financial reporting Working closely with operational teams to ensure projects are delivered commercially successfully Projects You will work across a variety of social housing refurbishment programmes, including: Social Housing Decarbonisation Fund (SHDF) works Planned refurbishment programmes Cladding remediation projects External and internal improvement works to residential properties Requirements Previous experience as an Assistant Quantity Surveyor Experience within new build construction, refurbishment, or social housing projects is highly desirable Strong numerical and commercial awareness Good communication and organisational skills Degree or working towards a qualification in Quantity Surveying or Commercial Management (preferred but not essential) Package Generous salary package Excellent career progression opportunities Exposure to large-scale social housing frameworks Stable and supportive working environment within a leading contractor This is a fantastic opportunity for an Assistant Quantity Surveyor looking to build their career with a reputable contractor delivering major refurbishment programmes across London. If you’re interested in learning more, please get in touch for a confidential discussion

A Local Authority in Hertfordshire is seeking an experienced Neighbourhood Manager to lead a comprehensive service review of its Neighbourhood Service, specifically the council housing tenancy management function. This interim position plays a pivotal role in shaping the strategic direction, operational effectiveness, and long‑term viability of the service. The successful candidate will review current structures, resources, performance, and delivery models to identify improvements that meet regulatory, corporate, and customer expectations. Key Responsibilities Service Review & Strategic Assessment (Primary Focus) Conduct a full review of the Neighbourhood Service, covering structure, functions, staffing, resources, performance, and demand. Present recommendations and options to ensure the service complies with regulatory requirements and delivers exceptional customer outcomes. Develop business cases, carry out feasibility analysis, and support resource and workforce planning. Assess current service models against sector best practice.Leadership of Neighbourhood Services Oversee the operational and strategic delivery of tenancy and neighbourhood management services. Ensure the service is customer‑focused, supports tenant wellbeing, and enables independent, healthy living. Drive continuous improvement, performance monitoring, and implementation of service development initiatives. Apply a high level of up‑to‑date knowledge of housing, tenancy management, legal and regulatory frameworks, and social housing best practice. Use experience from leading housing management teams in dynamic environments to introduce effective operational models.Partnership & Stakeholder Engagement Build effective and collaborative working relationships with internal colleagues, customers, partner agencies, and community stakeholders. Promote joint‑working to strengthen outcomes for tenants and neighbourhoods. The ideal candidate will bring: Extensive experience leading housing management services within a complex or changing organisation. Strong understanding of social housing regulation, tenancy law, and neighbourhood management. Evidence of delivering service improvement, transformation, or redesign. Experience developing business cases and implementing new service models. Ability to communicate and influence at all levels, with sound judgement, analytical capability, and resilience.If you have a passion for service excellence and driving meaningful change within housing services, this interim position offers a unique opportunity to shape the future of a key frontline function within a Local Authority. Please apply below

Join a well-established Housing Association in a rewarding Complaints Handler role where you will play a vital part in improving the customer experience and ensuring residents feel heard, supported and informed. This Complaints Handler position offers the opportunity to work within a busy housing environment, helping to investigate and resolve complaints while ensuring services continue to improve for residents. The role is offered on an initial 6–8 week temporary contract, with the potential to extend depending on service demand. You’ll be working closely with the Customers & Communities and Operations teams, acting as a key point of contact for residents and ensuring complaints are managed effectively, fairly and within policy timescales. This is a fantastic opportunity for someone who values excellent customer service, clear communication and delivering positive outcomes for residents. We’d love to hear from anyone with experience as a Complaints Handler, Customer Resolution Officer, Customer Experience Officer, Housing Officer, or Resident Liaison Officer, particularly if you have worked in social housing, property services or another customer-focused environment. As a Complaints Handler, you will be: • Investigating and managing customer complaints in line with organisational policies and service standards • Acting as the main point of contact for residents, ensuring they are kept informed throughout the complaints process • Logging and monitoring complaints and customer feedback within the housing management system • Communicating with customers via phone, email, letters and other channels to provide updates and resolutions • Supporting residents with enquiries relating to repairs, improvement works and adaptations • Working with operational teams and planners to ensure repairs and service issues are addressed • Visiting residents in their homes where required to help resolve complaints or complex enquiries • Collating customer satisfaction feedback and helping identify areas for service improvement • Providing administration support to the Operations team where required I’d love to speak to anyone who has: • Experience handling complaints or working within a customer resolution role • Experience in a customer-focused environment, ideally within housing or property services • Strong communication and interpersonal skills with a customer-first approach • The ability to manage and prioritise multiple cases and meet service deadlines • Good IT skills and the ability to maintain accurate records Key requirements for this Complaints Handler role: • Basic DBS check • Experience dealing with challenging situations professionally • The ability to work collaboratively across teams to resolve customer issues The role is offering the following benefits: • 6–8 week temporary contract, with potential for extension • Opportunity to work within a customer-focused housing organisation • A varied role where you can make a real difference to residents’ experiences • A supportive and collaborative working environment Travel & Location This Complaints Handler role will involve working across housing services and may include occasional visits to residents in their homes to support the resolution of complaints and service issues. If this Complaints Handler role sounds like your next opportunity, please apply now or contact Ryan Stewart at (url removed) for further information

Job Description: Support Assistant Responsible To: Service Manager/Team Leader or other Manager as designated by the company Short Description: The Support Assistant is responsible for delivering Service User centred support in accordance with management direction and in compliance with company processes and procedures. Summary of Benefits: • Competitive hourly rate depending on experience, • 28 days annual leave (pro rata for part time hours), • Full time and part time shifts available, • Company Pension Scheme, • Mileage paid for business use, • Car business insurance paid, • Enhanced Adult Workforce DBS paid, • Paid training – mandatory and care certificates Specific Duties: The Support Assistant will be specifically responsible for: 1. Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s), 2. Maximisation of SU interests by liaising with internal and external stakeholders; and implementation of each SUs support plan 3. Safeguarding the rights and dignity of each SU, 4. Fostering of a positive environment in which SUs are actively engaged, 5. Conducting daily assessment of SUs mental and physical state; updating associated records and informing management, 6. Supporting SUs to build their confidence, self esteem and their ability to manage their mental health symptoms, 7. Personal delivery of physical and mental support to SUs, 8. Promoting SUs health and assist in their accurate medication, 9. Promoting SUs hygiene and personal presentation, 10. Supporting SUs with developing social skills and future independent living, 11. Supporting SUs with their daily living skills and domestic chores, 12. Supporting SUs with scheduling and attending appointments and day time activities, 13. Supporting SUs to use public transport, 14. Encouraging and motivating SUs into employment, voluntary work and/or education, 15. Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation, 16. Accurate and timely update of SUs and house records, 17. Conducting regular two-way communication with SUs and management, 18. Key Work with designated SUs; and delivery of specific support as outlined in their support plans, 19. Successfully achieving the individual objectives set by the company, 20. Enhancing current operations through continuous improvementSupport Assistant Updated 2020 Generic Duties: In addition to specific responsibilities, the SA will also be responsible for ensuring: 1. The maintenance of confidentiality of all information unless otherwise permitted by management 2. Full compliance with company’s vision, values, policies and procedures, 3. Compliance with legislation and GSCC Code of Conduct as reflected in company procedures, 4. Undergo training and professional development as directed by the company, 5. Work in a manner that promotes team work and a collegial environment, 6. Active and positive promotion of the company’s image and brand, 7. Other duties that may be assigned by management Qualifications: The following qualification, skills and experience are desirable for this role: 1. Preference for QCF Level 2 or equivalent in Health and Social Care with a minimum of two years experience of care-working within a supported living environment., 2. Strong living skills that can be transferred to service users i.e. all daily living skills etc., 3. Competence in the use of Microsoft Office and Internet applications, 4. Strong English spoken, listening and written communication skills, 5. Full driving licence desirable and use of own car to transport Service Users All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment. All staff are expected to respect the requirements under the Data Protection Act 1998. All staff must ensure that they are aware of their responsibilities under the Health and Safety at Work Act 1974

The Role: Resident Liaison Officer The Location: Watford Salary: £30k - £38k plus package - Neg depending on experience Employment: 6-month fixed term contract Search is working with a well-established and highly reputable construction company who due to growth is looking for an experienced Resident Liaison Officer to join their team based in Watford. The role is based on a Fixed term contract however the role is likely to become permanent This is an excellent opportunity to join a company that can offer a secure role, competitive salary and career progression The ideal candidate will have experience working on external schemes Duties & Responsibilities • Arranging and booking appointments/visits to properties * Correspondence regarding access and resident concerns including home visits. * Calling through booked appointments to confirm * Build strong relationships with residents * Coordinate between residents and office * Attend meetings & presentations for residents where required * Ensure information on vulnerable residents or those posing a risk is communicated in line with policy * Ensure proactive approach to identify vulnerable residents within programmes and communicate findings to office * Maintain effective communication channels with residents and office staff * Demonstrable previous experience working within Social Housing/Council Residential schemes * A calm, confident and adaptable communicator both in person, in writing and on the phone * Strong face to face customer service experience * Ability to engage effectively with diverse communities * Equally happy working independently or as part of a team * Highly proactive with a track * Excellent time management and organisational skills * Ability to handle a busy workload, under pressure and to strict deadlines * Good general IT skills * A full UK driving licence Benefits • Competitive Salary * Company Car or Allowance * Bonus Scheme * Pension * Health Care & More For more information, please apply directly and we will be in touch with suitable candidates. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Quantity Surveyor – Affordable Housing Refurbishment A recognised main contractor specialising in the affordable housing sector is looking to appoint an experienced Quantity Surveyor to join their growing commercial team. The business has built a strong reputation for delivering high-quality refurbishment and remediation projects for housing associations and local authorities across London and the surrounding regions. Due to continued growth and a strong pipeline of secured work, they are now looking to strengthen their commercial team with the appointment of a Quantity Surveyor. The Role As Quantity Surveyor, you will take commercial responsibility for refurbishment and remediation projects from procurement through to final account, working closely with operational teams to ensure projects are delivered successfully. Key responsibilities will include: Managing project costs and commercial performance Preparing and submitting valuations and variations Procuring and managing subcontractor packages Producing cost reports and forecasts Managing subcontractor accounts through to final account Supporting the wider project team to ensure successful delivery of works Projects You will work across a range of social and affordable housing refurbishment programmes, including: Cladding remediation projects Planned refurbishment works Social Housing Decarbonisation Fund (SHDF) programmes External envelope and energy efficiency upgrades About the Company My client is a well-established contractor with an excellent reputation within the affordable housing sector. They are known for their strong company culture, supportive leadership and commitment to developing their staff, with many of their senior team having progressed internally. What’s on Offer Generous salary package Strong pipeline of secured work Excellent career progression with a company that promotes from within Supportive and collaborative working culture Opportunity to work on meaningful projects improving affordable housing stock This is an excellent opportunity for a Quantity Surveyor looking to join a respected contractor delivering important refurbishment programmes across the social housing sector

We are currently working in conjunction with LB Hillingdon in the recruitment of 2 Qualified Plumbers. What You Need Relevant Qualification (City & Guilds/NVQ L3 or above/BTEC Full UK Manual Driving Licence (no more than 3 points) Hands on work experience as a plumber Ideally you will have worked in a social housing environment, but this is not essential What Are You Doing Carry out general plumbing and heating services. Planned preventative and reactive services. Attending social housing residential properties, therefore will be working face to face with residents. Need to have a strong customer service focus. You will be issued with a PDA where all daily works are downloaded. Additional Information Hillingdon work a standard 36 hour week We will be applying for an enhanced DBS (criminal record check) once you have secured the position and start date is confirmed You will be provided with: a vehicle which is tracked and can only be used for council business basic tools all materials for the works to be done fuel for the vehicle You will be required to join the call out rota, which will include emergency call outs and also weekend works. If you interested in the above role, please send your up to date CV for a swift response...

Permanent job – regional building surveyor, social housing. The post-holder will be well-organised, highly motivated and will play a key role in delivering a range of planned maintenance and improvement projects across our social housing portfolio. Proven experience in project management within th

Document Controller - Social Housing Planned Maintenance Based in Hatfield Full time, permanent £30,000 - £40,000 DOE We are currently recruiting for an experienced Document Controller to join a leading construction contractor delivering a planned maintenance framework within social

Maintenance Electrician – Social Housing - Lincoln. Electrician – Social Housing Maintenance📍 Lincolnshire💼 Temporary or Temp‑to‑Perm Opportunity🚐 Van + Fuel Card | 37 Hours Per Week | Competitive Pay. Are you an experienced Electrician with a passion for keeping homes safe and well

Client Details A social housing provider in Cornwall, managing and maintaining homes on behalf of Cornwall Council and delivering high quality housing services to communities across the county.

Job - project Building Surveyor, social housing. Main Job Purpose:Working for a large Social Housing Provider, to assist the planned maintenance team on capital projects. Knowledge and understanding of the social housing sector.

We are currently recruiting for an experienced Document Controller to join a leading construction contractor delivering a planned maintenance framework within social housing properties. Document Controller - Social Housing Planned Maintenance.

Document Controller - Social Housing Planned Maintenance. We are currently recruiting for an experienced Document Controller to join a leading construction contractor delivering a planned maintenance framework within social housing properties.

Commercial Administrator - Social Housing Repairs & Maintenance Based in Chesham Full Time - permanent Salary: £28,000 -£33,000 We are working with a leading Social Housing Repairs and Maintenance Contractor to find a successful and proactive Commercial Administrator to join their team

Site Manager - Social Housing Disrepair. We are working with a leading Social Housing Contractor to recruit a proactive Disrepair Site Manager to join their team in Hackney.

I am currently recruiting for a Contracts Manager for a main contractor based in East London to work on Planned Maintenance & Social Housing projects ranging between £500k - £10 million Key duties will be - * Taking the lead on multiple Planned Maintenance and Social Housing contract

We are currently looking for an experienced Multi Trader to join a maintenance team working on a social housing site in Lower Clapton, London. Working as part of a maintenance team carrying out day-to-day repairs and upkeep within occupied social housing properties. Proven experience working within

Social Housing Repairs & Maintenance. We are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Service Manager to join their team based in Hemel Hempstead. Previous experience in Social Housing repairs and maintenance.

A social housing provider in Cornwall, managing and maintaining homes on behalf of Cornwall Council and delivering high quality housing services to communities across the county.

Social Housing Site Manager - New Build. Our client is an established and reputable North West contractor with a strong track record delivering new build social housing developments across the region. Manage all on-site construction activities on a new build timber frame housing development.

NVQ level 3/ JIB gold card Full driving license Ideally previous work experience on domestic properties within the social housing environment carrying out re-wires. TristoneNash are supporting one of our close Housing partners to appoint a Domestic Electrician to carry out test and inspect duties as

Site Manager - Social Housing Disrepair. We are working with a leading Social Housing Contractor to recruit a proactive Disrepair Site Manager to join their team in Hackney.

For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, t

Pre-Construction Manager – Social Housing Refurbishment 📍 West Midlands 💰 Up to £80,000 + Car Allowance + Package 🕒 Full Time | Permanent A well-established main contractor operating within the social housing refurbishment sector is seeking an experienced Pre-Co

Operations Manager - Social Housing Refurbishment/Planned Maintenance. Experience as a Operations Manager delivering social housing / planned maintenance projects. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire,

Operations Manager - Social Housing Refurbishment/Planned Maintenance. Experience as a Operations Manager delivering social housing / planned maintenance projects. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire,

Ideally previous work experience on domestic properties within the social housing environment carrying out re-wires. TristoneNash are supporting one of our close Housing partners to appoint a Domestic Electrician to carry out test and inspect duties as well as general electrical repair work in occup

Our client is a growing and well-established contractor operating within the.Due to continued growth and the successful award of new contracts, they are now seeking an experienced.This is an excellent opportunity for a commercially driven professional to take a lead role a.

ASE Recruitment are specialist recruiters in the social housing and social care sectors providing temporary staffing to work within a variety of 24 hour supported accommodation services and floating support services for Housing Associations and Charities across the No.

Estimator - Refurbishment & Social Housing. Our client is a growing and well-respected main contractor delivering refurbishment, social housing upgrades, fit-out schemes and external cladding remediation projects across the North West.

Hastings hybrid working available Are you passionate about making communities safer and supporting those affected by anti-social behaviour? Southern Housing is seeking a dedicated Anti-Social Behaviour Officer to join our Anti-Social Behaviour team in Hastings. Reporting to the ASB Manager, you wil

Social Housing Electrician Social Housing Maintenance Locations: St Helens & Warrington Pay Rate: £22. PAYE/ Umbrella + £550 per week on-call allowance Type: Temp to Perm Start: ASAPWe are recruiting an experienced Electrician to join a well-established Social Housing Maintenance company operating

Repairs Planner / Scheduler - Social Housing Repairs & MaintenanceFull-Time, permanentBased in Kingston£28,000 per annumAre you an experienced Repairs Planner? If so, we may be able to help you!We are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Sched

Business Development Manager Social Housing Job Title: Business Development Manager Fire Doors & Fenestration Products Industry Sector: Doors, External Doors, Timber Doors, Fire Doors, Internal Doors, Joinery Products, Timber Windows, Glazing, Construction Products, Building Products, Building Mat

Plasterer - Social Housing (Liverpool)Location: Liverpool&Wiral UK (Multiple Areas)Contract Type: Temp-to-Perm (12 weeks)Package: Van & Fuel Card ProvidedRate: £19. PAYE Umbrella)Start Date: ImmediateThe OpportunityOur client is one of the fastest-growing housing associations in the Northwest, offe

Electrician (Social Housing) - Milton Keynes£33,280 - £38,870 Basic | OTE £43,000 - £48,000? £1,000 Joining Bonus ? Company Van + Fuel Card ? Work within 30 minutes of home (additional travel paid)Are you a qualified Electrician looking for stability, strong earnings, and local work? We're recr

Plumber - Social Housing MaintenanceLiverpool & Wirral£19. PAYE Umbrella)39 hours per week guaranteed + on-call opportunitiesCompany van & fuel card providedLong-term work - Temp to PermWe are currently recruiting for an experienced Plumber to join a well-established social housing maintenance cont