Strategic communication jobs in Welwyn Garden CityCrear alertas

You'll collaborate with tech and business teams across the business. Meeting the strategic goals of a project, managing plans and risks, and tracking progress with Software Engineers and Product Managers. Salary: £26,000 pro rata Programme start date: 15 June 2026 You bring people together to make things happen-delivering projects that tick all the boxes and keep stakeholders happy Use tracking and monitoring tools like JIRA or Aha. This section is here to help you get a feel for what each scheme is about and what might suit you best. Don't worry if you don't have all the skills listed - we don't expect you to. We're looking for potential, curiosity, and a willingness to learn. We'll support you to build the rest. An interest in planning, organising and helping others stay on track is useful Being able to spot when something's not going to plan, and knowing how to get support is something we really value Communication is key, but you don't need to have project management experience yet. You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying. Working at our Welwyn Garden City campus Our leafy, green campus is just 10 minutes' walk from the centre of Welwyn Garden City with its many shops, restaurants, pubs and sports facilities. Close to the A1, and with frequent trains running to Finsbury Park in just 20 minutes (free shuttle buses take you between the station and office), the campus is well connected to the surrounding area. On campus, you'll find subsidised restaurants and coffee shops, as well as a Tesco Express to pick up your lunch or last-minute essentials. You can join the on-site Nuffield Health gym, which has state-of-the-art fitness equipment, two studios for group classes, plus treatment rooms (membership costs £23.50 per month).

Services Account Solutions Principal Multicloud, Data & AI, Resiliency & Security based around London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you’ll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell´s customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Services Account Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you’ll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client´s C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: * Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms * Be part of the UK team of Account Solutions Principals. You will work on sales opportunities in the UK. * Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design and sell end-to-end services solutions. * Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. * You represent Dell Technologies Services in the organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements * Extensive Services Presales experience of acting as a solution lead, solution architect or similar * Proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors * Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches * Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning * Expert knowledge in Multicloud/Data Centre services and proficient knowledge in the areas of Data & AI and Resiliency & Security services, especially in on-premise and hybrid scenarios. Deep understanding of Datacentres and Datacentre technologies * Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills at least in English (verbal/written); ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment Desirable Requirements * Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security in on-premise and * Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security * Eligibility to obtain a level of UK security clearance Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 13 Feb 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here. Job ID:R270081

Company Description At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. Beacon Victim Care Service Hertfordshire Police and Crime Commissioner has appointed Catch22 to deliver the Beacon Victim Care Service across the county. Catch22 Victim Services provide tailored support to individuals, to empower them to cope, and to recover, from the impact of crime. Job Description As Beacon Team Leader, you will be a member of the local management team within the victim service, managing a team of Beacon Support Workers as part of a multi-disciplinary team ensuring the effective delivery of end to end support for victims in line with contractual expectations. You will provide line management support, supervision and guidance to the team in line with Catch22’s policies and procedures. You will ensure that victims receive a high quality service through the effective management of the team’s performance, maintaining organisational and professional standards expected of the victim service. You will ensure that victims’ needs are reviewed and met in line with the key targets and contractual expectations. You will maintain a close working relationship with police partners, statutory services and voluntary agencies ensuring relationships are effectively managed and pathways of support for victims remain seamless to provide a high quality and consistent service. You will provide management oversight of presenting risks and needs ensuring matters are managed and escalated appropriately and actions taken expediently as deemed appropriate to the presenting situation. Qualifications As Beacon Team Leader, with responsibility for the effective running of the Victim Service on a day-to-day basis, you will have a great opportunity to be involved in a number of varied projects working at the heart of the delivery of our strategic ambition. This post currently (can change subject to contract changes) will be managing team members who are working with: Children and Young people affected by Crime including Domestic Abuse and Sexual Abuse Families affected by Child on Parent Violence Anti-social behaviour victims Good will look like the following: A confident, professional, and creative individual with a ‘can-do’ approach Some experience/skills or qualifications around working with children and young people. Responsive to pressure and change – flexible and adaptable to sustain performance. Ability to build and manage relationships, share knowledge and skills to deliver shared goals Working collaboratively across the whole of Catch22 to ensure we make best use of our wealth of skills and experience. Excellent communication skills with the ability to influence key stakeholders and retain confidentiality at all times. Additional information Those interested in applying for this opportunity should review the Job Description & Person Specification to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF3754J in your message so that we can identify the opportunity. Salary: £32,620 per annum Hours of work: Full time, 37.5 hours per week Contract: Permanent Flexibility: Flexible working options available, where service delivery allows - blended approach of office working, home working, and occasionally supporting with visits across Hertfordshire. Closing Date: 11th February (Could close earlier if sufficient quality applications received) Interviews: TBC To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this role. Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position. *Vetting and Clearance Requirements: NPPV 2 (Police Vetting), Enhanced DBS check. *Access to work is 25 minutes from King's Cross Station. Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised. AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process. At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live. Within the Justice hub at Catch22 we are extremely proud of our strong focus and track record in developing our people. As of September 2022, 73% of our management group have progressed from frontline roles within Catch22, which allows us to offer progression opportunities for staff under the leadership of managers with frontline experience. Catch22 Justice requests no contact from agencies or media sales Benefits / Apply for Opportunities / recruitment process / Recruitment Policy / Set up Job Alerts Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

🚀 Sales Director (Enterprise/ Retail)🚀 📍 Hertfordshire/ Europe/ UK Enactor is a cloud-based, unified commerce platform for retailers, offering a ___ and order management system built on flexible microservices and low-code tools, enabling seamless omnichannel experiences, self-checkout, mobile POS, and offline resilience for large enterprises and specialty stores. It provides central management (___), allowing retailers to unify online/offline channels, manage promotions, inventory, and clienteling, and quickly adapt solutions without heavy reliance on vendors. The Sales Director role, involves leading strategic sales for their retail software, focusing on demonstrating the solution's value, gathering requirements, managing pre-sales (RFIs, demos), working closely with development for custom needs, and driving revenue growth through a consultative, hands-on approach with clients and internal teams. It's a pivotal role bridging technical features with business solutions, requiring strong leadership, technical understanding (or ability to work with developers), and commercial acumen to execute sales strategy and achieve ambitious revenue targets. Key Responsibilities & Focus Areas • ___: Develop and execute sales strategies, manage the sales pipeline, and drive new business growth., • ___: Convey the value of the Enactor solution, conduct demos, gather requirements, and manage RFIs/RFPs., • ___: Work closely with development teams to tailor solutions and resolve technical issues, potentially documenting functional specifications., • ___: Engage directly with prospective and current clients, understanding their business challenges and showing how Enactor solves them., • ___: Lead sales efforts, set KPIs, and ensure the team delivers on revenue goals, often in a fast-paced environment. Skills Required • Proven sales leadership in technical/software environments., • Enterprise experience, • Strong commercial acumen, negotiation, and pipeline management., • Excellent communication, influencing, and problem-solving skills., • Ability to work in a dynamic, fast-growth setting with autonomy. Excellent package on offer Global travel involved meeting with clients and attending trade shows/ confrences Working with global retailers

Head of Legal – Contracts & Commercial Team | PayPoint Group 📍 Welwyn Garden City | Reports to General Counsel | Senior role within a 10-lawyer team About the Role Lead and manage a small team of 3 lawyers, driving commercial legal support across the PayPoint Group. This is a broad, hands-on role focused on high-volume contracts and strategic legal matters for innovative FinTech services, including FCA-regulated businesses. Key Responsibilities • Lead and develop the Contracts & Commercial Legal Team, ensuring efficient delivery of legal support., • Draft and negotiate complex commercial agreements for new services and FCA-regulated businesses., • Advise on GDPR, data protection, and data security issues., • Manage external advisers and maintain strong stakeholder relationships., • Drive process improvements and collaborate across the wider legal team. What We’re Looking For • Qualified lawyer with 5+ years PQE and strong academic background., • Proven expertise in commercial contracts and technical drafting., • Experience with GDPR, data protection, and FCA-regulated businesses., • Strong leadership, stakeholder management, and communication skills., • Pragmatic, commercially minded, and able to thrive in a fast-paced environment.

Senior Analyst – Hybrid (2 days/week, Hatfield) At Ocado Logistics, we’re transforming the future of logistics. With cutting-edge technology, expanding operations, and global partnerships, our mission is to deliver seamless, efficient, and customer-first experiences at scale. Our Planning & Analytics team sits at the heart of this transformation. We use data to unlock efficiencies, drive cost savings, and enable smarter decision-making across the supply chain. And now, we’re growing—fast. We’re looking for problem-solvers, data storytellers, and strategic thinkers ready to shape the next era of logistics. As a Senior Analyst, you’ll work on high-impact projects across multiple areas: • Routing & Delivery Optimisation: Improve delivery routes, capacity planning, and resource allocation., • Network Planning & Scenario Modelling: Optimise operations over the next 3–18 months across people, vehicles, and assets., • Labour Planning Transformation: Rebuild forecasting and scheduling for a flexible, efficient network., • Data, Tooling & Reporting: Build a best-in-class analytics stack to power decision-making. Across all projects, you’ll identify performance drivers, uncover inefficiencies, and deliver actionable insights that improve operational outcomes. What we’re looking for • Strong experience as an Analyst in a big data or complex operational environment., • Expertise in SQL and familiarity with Excel, VBA, Python, R, or similar., • Exposure to dbt or modern data transformation frameworks is a plus., • Excellent problem-solving, communication, and stakeholder management skills., • Collaborative mindset, comfortable working across multidisciplinary teams. What we offer • Hybrid Working: 2 days/week in Hatfield + 30 days/year “work from anywhere.”, • Career Growth: High-impact projects at the cutting edge of analytics and logistics., • Healthcare & Financial Benefits: Private medical, pension, and share schemes., • Travel & Perks: Cycle to Work, interest-free train tickets, shuttle buses, and 15% off Ocado.com. Ocado Group is an equal-opportunities employer. We ensure fair treatment for all candidates, and reasonable adjustments are available during recruitment. Please note: Candidates must have the right to work in the UK; this role is not eligible for visa sponsorship. Apply now to join our growing Senior Analyst team and help shape the future of logistics through data-driven innovation.

Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 50+ offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. As a member of the global Finance team, you will provide expert & collaborative financial partnership to our business leaders through accurate reporting, reliable analysis and actionable insight to support decision making for sustainable and profitable growth. You will play a pivotal role in shaping strategy and driving key initiatives within the Client Finance team. In this capacity, you will partner closely with business teams and industry leader to manage the financial operations of your industry client portfolio. This will involve working collaboratively with Market and Country leaders, Capability heads, and other executives. Additionally, you will engage with Market Finance Leads and regional finance teams across Financial Planning & Reporting and Controllership to ensure alignment and operational excellence. The Director reports to the VP, Client Finance for their respective Industry and will work in a matrix environment. You will lead a diverse team of Client Finance professionals based in multiple geographies with responsibilities across commercial finance and business operations and will be responsible for their growth and development. The individual is expected to demonstrate strong leadership presence, clearly communicate team and departmental goals, translate strategy into actionable plans, and contribut Your Impact Commercial Management – Support senior level decision making to achieve short and long term commercial objectives. • Partner with and Support (with Industry Leads/business teams) to deliver on annual growth and contribution margin targets for the industry client portfolio, • Work with commercial teams to evaluate business development opportunities in the context of strategic fit, commercial attractiveness and market risk, • Support the preparation of pricing proposals and deal structure, supported by the Commercial Success Team as needed, • Support commercial leadership and legal counsel in reviewing and negotiating contract terms to align with company standards, including identifying and escalating potential risks from proposed deviations, • Support Business Teams in the preparation of their annual strategic plans, • Prepare revenue scenarios and contribution margin expectations in support of annual planning cycle (Commitment and Target), taking into account business initiatives, investments, analysis of prior period trends and company financial objectives, • Lead and manage the preparation of rolling forecasts for revenue and contribution margin by providing analysis on changes from prior expectations and insights into assumptions impacting future projections, to inform decision-making and capacity planning, • Collaborate with Controllership and Revenue teams to ensure accurate and timely revenue recognition during monthly and quarterly close cycles. Provide guidance on new and complex transactions by aligning on accounting treatment and operational implementation, ensuring compliance with policy and close deadlines, • Support weekly revenue guidance process, evaluating key indicators (i.e. pipeline, sales expectations and delivery risks) to provide ongoing visibility to executive leadership and recommendations on appropriate updates to be provided, • Leverage quarterly results and profit modeling to maintain a forward-looking view of full-year profitability across clients, regions, and industries. Analyze key drivers of performance and identify actionable opportunities to enhance industry-level profitability. Collaborate with senior leadership to develop and support execution of plans that address risks and drive margin improvement, • Manage the team responsible for minimising the “quote to cash” time table (i.e. billing, collections) to optimise trade working capital and limit long standing overdue balances and accrued revenue, • Intervene in concert with business leaders and Market Finance Leads to address and resolve client related issues, • Lead and actively contribute to initiatives that strengthen collaboration, inclusion, and knowledge-sharing within the Client Finance Team and the broader local Finance Community, fostering a connected and high-performing culture, • Create and foster an environment of learning, growth and excellence by promoting learning and development initiatives and knowledge sharing, • 8+ years’ experience managing a team in finance and operations, • Speak fluent English, • Strong Excel competency, • Strong interpersonal and communication skills, • Experience influencing decision making in a matrixed organisational structure, • Highly organised and able to work according to fixed calendar cycles at a global scale (multinational across multiple time zones), • Education:, • Bachelor’s degree, MBA or accounting qualification preferred Additional Information Set Yourself Apart With • Experience working closely with senior leaders and contributing to presentations for executive-level stakeholders, • Strong presentation/PowerPoint and PowerBI competency, • Experience in Technology Consulting or other service sector, • Experience working at one of the top global marketing & communications networks

As we continue to grow our Adoption & Change Management (ACM) capability, we’re looking for an experienced Change Communications Manager to shape, lead, and deliver strategic communication across major change programmes—helping our customers and our people understand, embrace, and adopt new ways

Are you a commercially minded Senior Building Surveyor looking to take the next step in your career my client who are a multi-disciplinary property consultancy are seeking a driven professional to join their expanding Building Surveying team. This is a fantastic opportunity to work with a diverse range of clients and projects, while playing a key role in business growth, and shaping the future direction of the team. As Senior Building Surveyor, you'll take ownership of your projects from day one. You'll build and maintain strong client relationships, manage tender submissions, and deliver high-quality technical advice across a wide range of sectors. Working closely with Partners, you'll contribute to the team's strategic development and ensure projects are delivered to the highest professional standards. Key Responsibilities ·Develop and strengthen client relationships, identifying opportunities for repeat and new business. ·Lead and deliver building surveying instructions with technical excellence and commercial awareness. ·Mentor and manage graduate surveyors, supporting their professional growth. ·Provide technical advice, reports, and project updates, ensuring accuracy and value at every stage. ·Maintain compliance with company policies, QA systems, and RICS standards. About You ·MRICS qualified - Minimum 3 years PQE preferred. ·Strong communication and presentation skills with a professional, client-facing approach. ·Organised, detail-oriented, and able to prioritise effectively in a fast-paced environment. ·Full UK driving licence and access to a vehicle for site visits. Even if you are happy in your current role for now, we always welcome calls from Building Surveying professionals who are keen to make their introductions for future months or years. Carrington West's Property & Building Control division is the fastest growing in the country, our specialist team has a combined over 50+ years' experience in this market. Please call Jack James at Carrington West on (phone number removed) for more information

Financial Controller Hertfordshire – 4 days per week on-site c£65k + 15% Bonus Our client: • A fast-growing, international FMCG business with a strong UK and European footprint, • Portfolio of highly recognisable, brand-led products across multiple categories, • Commercially driven, entrepreneurial culture with strong investment in innovation and long-term growth The role: • Act as the finance business partner to the UK commercial organisation, working closely with senior leadership, • Full ownership of monthly close, reporting, and accuracy across P&L and balance sheet, • Lead budgeting, forecasting and commercial planning cycles, translating volume into sales, cost and EBIT, • Drive pricing, costing, margin analysis and profitability improvement, • Deliver insight, challenge and ad-hoc analysis to support strategic decision-making, • Support key projects including business reviews, audits and SAP S/4HANA implementation Ideal candidate: • Partially/Fully qualified accountant (ACA / ACCA / CIMA), • Degree qualified, • Strong background in commercial finance / FP&A, • Experience within FMCG or retail environments preferred, • Confident business partner with strong analytical, stakeholder management and communication skills, • Comfortable operating in a hands-on, fast-paced, brand-led environment Benefits & details: • Salary: c£65k, • Bonus: 15%, • Holiday: 26 days + benefits (pension, healthcare, etc.), • Individual contributor role – no direct reports, • Location: Hertfordshire On-site requirement: 4 days per week (non-negotiable) Please send your CV using the form on this page, quoting reference 19/17595/7. Confidentiality assured. Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on our website. Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website

Shared Service Manager – Revenues Hertford, SG13 8EQ Permanent £54189 - £60547 inclusive of local weighting Working Hours: 37 Revenue and Benefits Job Introduction Are you a strategic leader with a passion for public service and operational excellence? We are looking for a Shared Service Manager – Revenues to join our senior management team within the Revenues & Benefits Shared Service. About the Role As a key member of the leadership team, you will be responsible for the effective and efficient delivery of the Council Tax and Business Rates functions across our shared service. You will manage multi-disciplinary teams across multiple sites and remote settings, ensuring high performance, compliance, and excellent customer service. You will also: • Oversee the collection of over £200 million in revenues and support benefit payments exceeding £60 million. - Lead on the administration and collection of Council Tax and National Non-Domestic Rates (NNDR). - Ensure accurate maintenance of the tax base, collection fund records, and valuation lists. - Drive performance, innovation, and continuous improvement across the service. - Liaise with internal and external stakeholders, including government bodies and auditors. - Support the Assistant Director and deputise as required. What We’re Looking For We are seeking a confident and experienced professional who can demonstrate: • At least 5 years of relevant management experience in Revenues and/or Benefits. - Strong knowledge of Council Tax, NNDR, and associated legislation. - Proven leadership and team management skills across diverse operations. - Excellent communication, analytical, and decision-making abilities. - IRRV Technician qualification or equivalent experience is desirable. Key Competencies • Personal effectiveness and resilience - Analytical thinking and problem-solving - People management and team leadership - Customer focus and service delivery - External and commercial awareness - Resource and budget management What can we offer you? • A stimulating and supportive work environment - Blending working (remote/office) - Flexible working arrangements, including flexi-time - 26-29 days' annual leave rising to 34 days with 5 years' local government service - Employee well-being programme - Free parking when you are in the office Whilst this role is offered on a full-time basis, we are prepared to consider part-time applications or requests for compressed working hours (subject to business need). How to apply For an informal discussion about the role and to find out more about East Herts Council’s ambition, please contact Carol Bulloch, Assistant Director Revenues & Benefits. Closing date: 8th February 2026 at 5pm Interviews will be held w/c 16th February 2026 We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work

Client Services & Administration Representative Location: Hatfield Hours: Full-time Salary: £28,000 - £30,000 Per annum Job Summary We are recruiting on behalf of a large, well-established equine clinical and teaching facility based in Hatfield. This role is responsible for overseeing the delivery of a first-class, customer-focused service for equine clients, while managing and developing a busy administrative team. The successful candidate will support the wider strategic objectives of the organisation across clinical services, education and research, ensuring operational efficiency, excellent communication and outstanding client experience. Key Responsibilities Service & Operations Management Coordinate and oversee the delivery of a high-quality, customer-focused service across all equine departments Optimise appointment scheduling by working closely with clinical and administrative teams to ensure best use of staff and resources Support the smooth daily running of administrative operations, ensuring efficient flow of appointments between teams Ensure clear, effective communication between clinical and administrative staff at all times Act as a deputy for the Administrative Manager when required Team Leadership & Development Train, mentor and support a growing, multi-skilled client coordination team Communicate policy and procedural changes clearly and effectively Support sickness absence management, training plans and professional development Contribute positively to a culture of continuous improvement Systems, Compliance & Quality Support the implementation, training and optimisation of new and existing management systems Advise on system improvements and future training needs Prepare and maintain documentation for external quality assurance and inspection schemes Ensure full compliance with administrative legislation, data protection and organisational procedures Financial & Client Account Management Support the management of aged debt and advise on progress when required Work proactively with the team to prevent the accumulation of outstanding debt Liaise with insurance providers and external debt collection agencies where necessary Assist with reconciling daily and monthly accounts, banking procedures and invoicing Ensure transparent, competitive and user-friendly pricing and costing systems Client Experience & Reputation Embed a strong customer service ethos across all teams Ensure client satisfaction from admission through to discharge Uphold client confidentiality in line with GDPR and data protection legislation Contribute to maintaining and enhancing the organisation’s reputation with clients, referring professionals, students and the wider public Support marketing initiatives, including website content and promotional materials, when required Knowledge, Skills & Experience Essential Extensive experience in administrative or client services operations Proven experience supervising or managing teams Strong organisational and planning skills Excellent written and verbal communication skills Confidence managing financial processes, invoicing and aged debt Ability to multitask, prioritise and remain calm in a fast-paced environment Strong attention to detail and problem-solving ability Desirable Experience within a clinical, veterinary, healthcare or similar regulated environment Familiarity with practice management or workflow systems Experience supporting audits, inspections or quality assurance processes Additional Responsibilities Attend internal and external meetings, training courses and industry events as required Participate in service reviews, case discussions and continuous improvement initiatives Display flexibility and a solutions-focused approach to operational challenges Ensure health & safety procedures are adhered to at all times Flexibility This role requires a flexible approach, and the post holder may occasionally be asked to undertake duties outside those listed, in line with operational needs. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days

People Business Partner - Property & Finance Location: Welwyn Garden City (3 days per week on site) Salary & Package: Highly competitive About the role We are delighted to be partnering on an exciting opportunity for an experienced People Business Partner to support a large, complex UK Head Office Property & Finance function. This is a highly strategic role, acting as the primary people advisor and thought partner to senior leaders. You will shape and deliver people strategies that enable business objectives, drive performance, and support long-term organisational capability. As a catalyst for change, you will play a key role in building a high-performing, inclusive, and resilient workforce, partnering closely with leadership on organisational effectiveness, workforce planning, talent, succession, and cultural initiatives. Key responsibilities Co-create and deliver a functional people plan aligned to business strategy, UK market insight, and Group people priorities. Act as a trusted advisor and constructive challenger to senior leaders on all people-related matters, including transformation, organisational effectiveness, performance, and talent. Provide strategic people leadership at business unit level, ensuring strong alignment with wider Group priorities. Champion culture, diversity, equity and inclusion, coaching leaders and embedding best practice into decision-making and ways of working. Build robust succession plans and talent pipelines, creating meaningful career pathways and development opportunities for senior leaders. Identify and address capability gaps, developing workforce and skills plans to support future business needs within Property & Finance. Foster a culture aligned to values and leadership behaviours, driving engagement, performance, and retention. Champion colleague well-being, providing insight and recommendations to leadership teams. Leverage people data and analytics to inform strategic decisions, using insight and storytelling to influence outcomes. Partner closely with specialist People teams (OD, Workforce Planning, Reward, DEI, People Services) to deliver joined-up, high-quality people solutions. Act as a point of escalation for complex employee relations matters, working collaboratively with People Services and regional partners. About you You will be an experienced, commercially astute People Business Partner with a proven track record of operating at senior leadership level within a large, matrixed organisation. You will bring: Strong consulting and influencing skills, with the credibility to partner with Executives and senior leaders Excellent commercial acumen and strategic thinking Deep experience in organisational change, workforce planning, and capability building Confidence in talent development, succession planning, and senior-level coaching A genuine commitment to inclusion, culture, and colleague wellbeing The ability to use people data and insight to drive better outcomes Strong communication skills, resilience, and the ability to navigate complexity If this sounds like the next step in your career please apply now. Top of Form Bottom of Form TPBN1_UKTJ

Operations Manager Location: Welwyn Garden City (Hybrid – 3 days in office) Salary: £45,000 – £50,000 Job Type: 12-month contract (Maternity Cover) Operations Manager – About our client: OA are recruiting for an experienced Operations Manager to drive operational excellence across the business. This is a pivotal role, supporting growth across multiple teams and working closely with senior management. You’ll play a key role in shaping processes, supporting staff development, and ensuring compliance across the organisation. Operations Manager – What’s on offer: • Hybrid working with 3 days in the Welwyn Garden City Head Office • Opportunity to buy and earn additional leave • Well-being programme • Annual company weekend away • Bonus scheme and true career progression • A chance to join at a crucial time of growth and make a real impact Operations Manager – Responsibilities: Compliance, Legal & Terms • Monitor internal policies in line with HMRC guidelines • Manage Health & Safety across all offices • Oversee GDPR, Modern Slavery Statement, and relevant licences • Support RFI’s, tenders, and bid documents • Contribute to risk management • Line management responsibility for HR matters, onboarding, offboarding, and parental leave Training & Onboarding • Manage onboarding, training, and development plans for employees • Maintain accurate training records and oversee apprenticeship administration • Promote and manage internal and temporary workforce training schemes Data & Analytics • Ensure integrity of operational data and Tracker updates • Produce quarterly ESG and DE&I reports • Champion staff welfare, monitoring burnout, sickness, and holiday entitlement Operations Systems & Technology • Monitor IT security protocols and liaise with external IT support • Drive continuous improvement in workflows and operational efficiency • Attend industry events to stay up to date with best practices Finance & Management • Budget holder for centralised purchasing • Explore job board partners for cost-effective solutions • Line manage Operations Administrator Operations Manager – What we’re looking for: • Strong leadership and people management skills • Strategic thinker and problem solver • Organised, process-driven, and able to plan ahead • Excellent communication skills and approachable • Creative, proactive, and able to work under pressure • Experience in a similar role with a hands-on approach to operations If you are interested in this role, please apply today with your CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our

Design Manager / Technical Lead Genesys Cloud Based in Hatfield - with Hybrid Youll be part of a forward-thinking Product Management organisation focused on evolving and modernising our Genesys Cloud platform and services. Our technical consultants are trusted experts, shaping how we design, build, and standardise contact centre solutions across a broad customer landscape. As Design Manager / Technical Lead, youll sit at the intersection of people leadership, technical strategy, and service innovation. Youll lead a small, highly skilled team of Technical and Senior Technical Consultants, setting technical direction, building capability, and fostering a culture of quality, curiosity, and continuous improvement. This is a collaborative, low-ego environment where standards matter, innovation is encouraged, and leadership is hands-on when it needs to be. What youll do Lead, coach, and develop a team of ~5 Technical and Senior Technical Consultants. Set and own technical standards, design principles, and best practices for Genesys Cloud services. Drive the development of new services and offerings in collaboration with Product Management. Provide technical leadership on complex or high-risk solutions, offering design assurance and escalation support. Act as an internal technical authority supporting pre-sales activities with minimal direct customer engagement. Balance hands-on technical contribution with leadership responsibilities. Promote consistency, reusability, and quality across implementations. Collaborate with delivery, sales, and operational teams. What youll need Proven experience as an experienced people manager leading technical teams. Strong technical background in Genesys Cloud or similar CCaaS platforms. Experience defining and governing technical standards and reference architectures. Ability to balance strategic thinking with hands-on technical input. Confidence operating within a Product Management context. Strong communication and stakeholder management skills. Genesys Cloud certifications are a strong nice to have. UK-based with flexibility for hybrid working. TPBN1_UKTJ

We are seeking an experienced and strategic communicator to lead the design and execution of high-impact communication campaigns that enhance brand visibility, engage key audiences, and drive organisational goals. This is a unique opportunity to join the Global Group Communications team with end-to-

Specifically, the successful candidate will be able to teach most or all of the following modules from our BA Communication, PR and Advertising and our MA Fashion Marketing and Strategic Communications, MA Public Relations and Strategic Communications and MA Marketing Communications degrees:. City S