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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Job Location Weybridge Job Description Ready to take the wheel on some of the world’s most trusted brands? Are you passionate about digital commerce, energized by building partnerships, and excited by the idea of shaping the future of professional channels? If you’re looking to accelerate your career with industry‑leading development and real ownership, this could be your next career step. Procter & Gamble (P&G) is one of the world’s largest consumer goods companies owning globally iconic brands such as Gillette, Fairy and Oral-B. P&G Pro is an exciting and growing part of the company which manufactures and markets away from home products, bringing the innovation behind brands like Fairy, Flash and Ariel to professional end users across Hospitality, Healthcare and Restaurants. This is a unique role where you will lead and shape the Digital Commerce agenda for P&G Pro in the UK & Ireland. You’ll play a pivotal part in accelerating growth by creating standout digital shopping experiences, building powerful partnerships, and setting the direction for how P&G Pro wins online — today and tomorrow. What you’ll do: • Drive Winning Commercial Strategies: Design and implement winning commercial plans by aligning internal teams and collaborating with external partners to optimize strategies across wholesalers and buying platforms., • Selling and Partnerships: You will bring plans to life through strong selling and influencing, building trusted partnerships that translate strategy into impactful commercial outcomes., • Thought Leadership: Serve as the UK&I channel expert, articulating strategies for immediate and medium-term success, while applying insights from other channels to inform optimal plans for Professionals., • eContent Development: Oversee the evolution of eContent to enhance consumer engagement, facilitate navigation, and drive sales performance., • Search Optimization: Develop and manage traffic generation and conversion strategies to maximize performance and ensure an optimized return on investment., • Data-Driven Decision Making: You will analyze performance data to generate actionable insights that guide strategic direction, unlock new opportunities and drive continuous improvement., • Cross-Functional Collaboration: You will work closely with Brand, Finance, Account Managers and European leadership teams to ensure strong alignment and high‑quality execution across all workstreams. What we offer you: • Meaningful Work from Day 1: From Day 1, you’ll be owning your part of the business and helping it to grow. You’ll be given the space and opportunity to bring your experience, energy, and new perspectives to make a genuine impact right from the start, supported with continuous and supportive coaching from your manager and the wider team., • Competitive Benefits: P&G take a Total Rewards approach meaning on top of your competitive salary, which is reviewed annually, you can expect a whole range of benefits including: a double-matched pension scheme, private health insurance, participation in a stock ownership scheme, 25 days holiday and your very own ‘Flex4Me’ Fund which enables you to allocate a portion of your benefits package to the areas that matter most to you., • Head Office Location: This role is based in our UK Head Office in Weybridge, Surrey which is an easy commute from London with regular trains from Waterloo and a free shuttle service from the station to the office. There is free on-site parking with access to dedicated electric vehicle charging points. There is also an on-site Costa Coffee, discounted restaurant for breakfast and lunch and a state-of-the-art gym facility., • Flexibility: We operate a flex at work approach, with flexibility built into the role. Our teams spend 3 days of their week collaborating together in our offices or at our external partners. This is balanced with 2 of their days spent on focused work which most tend to do from home. Of course, we do a bit of both every day, but we encourage our teams to choose where they work based on the jobs to be done. Job Qualifications What Will Set You Up for Success • Digital Commerce Expertise: Proven experience in a similar role, with a strong understanding of online sales fundamentals, sponsored search and eContent/ rich content, and a proven track record of delivering business solutions that drive sustainable growth., • Influencing & Selling Capability: You are confident influencing senior stakeholders internally and externally, with the credibility to lead digital thinking for P&G Pro from the outset., • Digital Fluency: You have a deep understanding of digital business drivers and hands‑on experience optimizing content, search and conversion to improve performance., • Partnership Mindset: You have experience working with online retailers to build collaborative, win‑win partnerships; grocery or FMCG experience is a strong advantage., • Leadership & Ownership: Established leadership capabilities, with a proven ability to lead self and others while driving thought leadership in digital commerce., • Execution & Analytical Strength: You combine strong organizational skills with an analytical mindset, using data to inform decisions, manage multiple priorities and deliver consistently high‑quality results., • You hold a valid UK Driving License. Right to Work For this role, P&G are willing to provide sponsorship to those who require a visa to live and work in the UK, subject to meeting all the necessary Home Office requirements. Full details on visa restrictions can be found on the Home Office website and immigration rules are subject to change. P&G is legally required to ensure all candidates have the right to work in the UK from Day 1 of their employment. All applicants will therefore be asked to provide evidence of their right to work at the conclusion of the recruitment process as a condition of employment. At P&G #weseeequal We are an equal opportunity employer and value diversity at our company. At P&G we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please click ___ if you require an accommodation during the application process. Please make sure to wait to hear back from us regarding your accommodation before proceeding with the online assessment, we thank you in advance for your patience. Job Schedule Full time Job Number R000144088 Job Segmentation Experienced Professionals Starting Pay / Salary Range

As the School Business Manager, you will lead on all Finance, HR, Health & Safety, Premises, Administration, ICT, and Risk Management functions. Working closely with the Headteacher and Governors, you will ensure the effective use of resources, sound financial planning, and smooth operational running of the school. School Business Manager • Advise the Headteacher and Governing Body on finance, personnel, administration and premises development., • Contribute to school-wide strategy, decision-making and long-term planning., • Prepare, monitor and manage annual and long-term budgets., • Maintain robust financial systems, ensuring compliance with DfE/LA regulations., • Produce financial reports, forecasts and statutory returns., • Oversee audits, procurement, contracts, service agreements and insurance., • Identify income-generation opportunities including lettings, grants and fundraising., • Ensure compliance with employment legislation, safer recruitment and best practice., • Oversee payroll, pensions, staff records and HR policies., • Support management of recruitment, performance and development of relevant support teams., • Oversee the school’s ICT strategy, systems, data protection and GDPR compliance., • Implement and monitor technology improvements and contingency planning., • Lead administrative functions to ensure smooth day-to-day operations., • Oversee returns to the DfE, LA and external agencies., • Proven experience in school business management, finance, budgeting and operational leadership., • Strong communication and interpersonal skills, with the ability to influence at all levels., • Experience managing teams, change programmes and complex projects., • Ability to analyse data, produce accurate reports and meet strict deadlines., • Commitment to safeguarding and creating a safe school environment., • Degree or equivalent (essential)., • School Business Management qualifications (essential)., • CCAB or other equivalent accountancy qualification (desirable)., • Evidence of ongoing CPD (essential).

Ourworld-leading Time & Frequency departmentseekaPrincipal Enterprise Security Architectto lead cyber security architecture, assurance, and operational services for theNational Timing Centre (NTC) Programme. This leadership role is responsible for delivering secure technology solutions aligned with enterprise security strategy, government standards, and organisational risk appetite. As Security Pil... ZIPC1_UKTJ

Claims Quantity Surveyor - Project Role Contract: 6-9 Months (Full-Time) - Outside IR35 Location: Kingston Start Date: ASAP Rate: Negotiable We are supporting a leading international EPC contractor in their search for a Claims Quantity Surveyor to join their project team in Kingston. This role will focus on the preparation, substantiation, and negotiation of contractual claims to protect the contractor's financial and legal interests throughout the project lifecycle. Working closely with the Project Manager and wider commercial team, you will analyse contractual documentation, manage subcontractor claims, and provide expert support on contractual risk and dispute resolution. The Role • Analyse contract documents, project plans, and correspondence to identify potential claims and contractual risks, • Prepare, assess, and submit claims for additional costs, variations, extensions of time, and other contractual entitlements, • Review subcontractor claims against project scope and agree cost and time impacts with the subcontractor team in support of the Project Manager, • Assess subcontractor claims against the main contract scope and prepare the onward submission of claims including contractor entitlements, • Quantify and substantiate claims through detailed evidence including site records, schedules, and cost data, • Collaborate with project teams, clients, contractors, and legal advisors to resolve claims efficiently, • Negotiate settlements and support formal dispute resolution processes where required, • Maintain accurate records of claims and supporting documentation for reporting and audit purposes, • Provide advice on contractual matters, claims strategy, and risk management throughout the project lifecycleThe Person, • Proven experience as a Claims Quantity Surveyor or in a similar claims/commercial role within a project environment, • Strong understanding of contract law, cost management, and dispute resolution procedures, • Excellent analytical, negotiation, and communication skills The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Job Title: Partner-Track Electronics Patent Attorney (UK & European Qualified) Location: South East England (Hybrid / Remote Working Available) Contract: Permanent, Full-Time Level: Senior Associate / Partner-Designate About the Role We are seeking a highly experienced Electronics Patent Attorney who is dual-qualified in the UK and Europe to join our established practice in the South East. This is a rare opportunity to step into a partner-track role as part of a structured succession plan to replace a retiring partner. You'll work closely with the existing partnership to ensure continuity for long-standing clients while helping shape the future direction of the firm. The role offers genuine flexibility, including access to remote working, while maintaining strong collaboration with the team and clients. You'll be advising on cutting-edge technologies across telecoms, software and medical devices. Key Responsibilities \n • Manage and grow a high-quality patent portfolio covering telecoms, software and medical devices\n\n, • Take over responsibility for a significant client base as part of a planned handover\n\n, • Lead on drafting, prosecution, opposition and strategic IP advice\n\n, • Build trusted relationships with key clients and stakeholders\n\n, • Mentor and develop junior attorneys and trainees\n\n, • Contribute to business development and firm strategy\n\n, • Dual-qualified as a UK Patent Attorney and European Patent Attorney\n\n, • Strong technical background in electronics, telecoms, software, medical devices or related fields\n\n, • Proven experience managing complex patent portfolios and client relationships\n\n, • Commercially minded with a genuine interest in leadership and long-term firm development\n\n, • Confident communicator with strong client-handling skills\n\n, • Clear, supported pathway to partnership\n\n, • Opportunity to inherit a well-established client base\n\n, • Long-term career security through succession planning\n\n, • Competitive remuneration package, aligned with seniority and partnership progression\n\n, • Hybrid and remote working options available\n\n Please submit your CV and a brief covering statement outlining your interest in a partner-track succession role. All applications will be handled in strict confidence. #INDCATS

Overview Highly successful and expanding IT Services company require experienced Sales Director for a challenging role based at superb offices in Hook, Hampshire. About the role Reporting to the MD the Sales Director will focus on corporate clients within IT Infrasructure, Managed Services Provision and IT Resale. The jobholder will be responsible for the company sales strategy and will lead both Business Development and Customer Retention. Key duties include: • Lead and motivate a dynamic IT sales team of 12, • Develop and execute an innovative sales strategy, • Define team revenue targets, performance frameworks and KPIs, • Identify new business opportunities through driving innovative Business Development strategies, • Increase recurring revenue streams through improved service offerings and account management, • Undertake responsibility for managing high value clients and complex deal negotiation About the Sales Director • The Sales Director will have a minimum of 5 Years senior IT sales experience and have a proven track record within Managed Services Provision or IT Resale., • The jobholder will be an acomplished manager with the ability to build and manage high performance sales teams., • In addition you will have a strong knowledge of vendor channel models and IT distribution networks. Whats on offer • Competive salary and generous commission structure, • Superb offices and flexible hybrid working, • 25 days holiday, • Company pension

Finance Director Your new company SELDOC are a GP co-operative that provide primary care to patients across southeast London. This successful organisation has been established for 26 years and now works locally with over 2 million patients. As an organisation, they are dedicated to patient care, working together with partners to make a better NHS. They have a strong ethical culture that celebrates diversity, equity and inclusion and are committed to providing a high-quality service. An innovative organisation, they are expanding into new areas, including private sector workplace wellness with Verve Healthcare.Based in smart offices in Kingston upon Thames, there will be some scope to work from home, however as a leader and board director on the senior leadership team, you will need to be visible in the workplace. Free parking is available, and the offices are within an easy walk from the station. This is a unique opportunity to make an impact to a patient-led healthcare organisation. Your new role As Finance Director, and a member of the board, you will report directly to the CEO and be accountable for the financial planning, financial stewardship of the organisation, and be key to the overall future strategy. You will ensure that the Group’s businesses are well planned and delivered from a financial perspective and ensure that the business meets all statutory reporting requirements. You will be responsible for making sure that key business risks are identified and managed, and adequate insurance provision is in place where needed. You will be accountable for the delivery of the 10-point financial plan and act as a leader and role model in this process. This role provides an amazing opportunity for the post holder to make a significant impact. Duties and responsibilities will include: • Designing and owning financial planning and audit processes, • Creating and managing the budget process, • Ensuring financial risks are properly identified and managed., • Collaborating with external parties such as auditors to ensure SELDOC mirrors best practice., • Creating and owning the financial strategy for the business., • Building a business plan in line with the organisations future strategy., • Fostering key partnerships with internal and external stakeholders., • Acting as a champion for financial delivery across the executive team by creating accurate business models to support business winning pitches and robust controls., • Leading on premises, facilities and procurement strategies., • Managing cash management strategies and liquidity to support business operations and growth., • Leading and developing the finance team, and acting as a duty business leader when needed. What you'll need to succeed You will be a qualified accountant, (ACA, CIMA OR ACCA) with appropriate leadership experience within a similar size / complex organisation.Experienced in providing leadership in a commercial environment where margin control is paramount. You will have strong cost reduction experience and will have the ability to create and present compelling pitches to persuade others.Proven experience in managing and leading a team and other third parties.Demonstration of the ability to stay on top of the numbers in a complex and fast-paced environment and be able to deal with change.Experienced in building and deploying financial models to support new business tenders.Be able to demonstrate a caring and collaborative approach to business.Offer senior management experience or board level experience of running a finance function.Be able to demonstrate you can understand and motivate your direct reports as well as gain the confidence of both peers at director and senior manager level throughout the organisation. What you'll get in return This is a unique opportunity to join and be a key board member for a superb, co-operative healthcare business.Base salary up to £125,000 per annumPensionBonus 25-day holidayParkingHybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 4767778

Financial Analyst, Finance Business partner Your new companyA highly regarded Kingston-based employer is recruiting a Financial Analyst on a 12‑month contract. This employer of choice has an excellent reputation for staff retention, career development and flexible working. Based in smart corporate offices, they offer on-site parking and are easily accessible from the train station. You will join a friendly, professional team and report directly to the Commercial Finance Manager. Your new roleThis is a key position, integral to supporting the organisation and driving financial strategy. You will analyse key financial data and trends, providing insight to support both short‑term and long‑term decision making.You will business partner with key stakeholders, take ownership of revenue and the revenue model, and support the Head of FP&A with the five‑year plan. You will also be responsible for management accounting, month‑end processes, budgeting and forecasting. Additional duties include assisting the Head of FP&A with the management reporting pack and overseeing the month‑end timetable.You will lead a team of two, providing guidance and expertise to two trainee accountants. What you’ll need to succeedYou will be a qualified or part‑qualified (ACCA or CIMA) Financial Analyst or Finance Business Partner. You will have strong management accounting, month‑end and financial analysis experience. Advanced Excel skills are essential, including the ability to work with large data sets and build complex pivot tables.You will demonstrate the desire and capability to manage people, along with excellent communication and problem‑solving skills. The ability to build strong relationships and present financial information confidently to key stakeholders is essential. What you’ll get in returnA salary of £55,000–£60,000, along with the opportunity to work for a leading local employer of choice offering excellent work–life balance and hybrid working. You will also receive a strong benefits package and pension. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4764824

Company description: Location: Addlestone, England, United Kingdom Job ID: 86739 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. At Schindler, we shape the cities of tomorrow by moving people and ideas. As a Commercial Business Partner (Senior Quantity Surveyor), you’ll play a vital role in our commercial team, supporting both new and existing installation operations. You’ll help us achieve our financial goals by ensuring our projects and service contracts are delivered efficiently, profitably, and in line with our values. What will you do? You’ll be the commercial backbone of our project teams, managing contracts from the moment they’re awarded. Your responsibilities will include: • Negotiating, executing, and managing customer and subcontractor contracts, ensuring all parties fulfil their obligations., • Handling contract variations, claims, and disputes to protect Schindler’s interests., • Leading commercial negotiations and communications with customers and stakeholders throughout the project lifecycle., • Managing contract changes and ensuring compliance with governance and best practices., • Preparing, submitting, and agreeing on interim and final accounts, including subcontractor accounts, and ensuring timely cash collection., • Collaborating with project and operations teams to optimise financial results, manage deliverables, control costs, and support value engineering., • Monitoring, forecasting, and reporting project costs, ensuring alignment with budgets and identifying cost-saving opportunities., • Identifying and monetising project variations, securing Schindler’s financial and contractual position., • Issuing contractual notices and maintaining accurate contract documentation., • Identifying and mitigating risks related to costs, contracts, and procurement, and maintaining a commercial risk and opportunities register., • Supporting the development and continuous improvement of commercial processes and systems., • Liaising with supply chain and other departments to support project delivery and cost targets., • Providing required data for audits and complying with company health and safety requirements., • Ensuring that post-contract commercial activities focus on the delivery of Schindler overall strategy, • Business Partner who supports the business to drive current and future results sustainably and with high quality, • Challenge existing processes and drive initiatives to deliver a “continuous improvement” best practice and supportive environment We’re looking for someone who’s passionate about delivering results and making a difference. The ideal candidate will have: • A proven track record of operational Quantity Surveying within the construction industry, managing multiple multi-million-pound projects and service contracts to successful completion. Strong technical expertise, educated to at least BSc or equivalent full technical standard in Quantity Surveying., • A recognised qualification in Quantity Surveying (additional qualifications in Disputes Management would be beneficial)., • Demonstrated experience in estimating project costs and presenting high-quality tender documents to customers., • Experience managing Health & Safety compliance, including CDM requirements., • Preferably a minimum of 10 years’ experience operating at a senior level within the commercial environment in the building construction and/or maintenance industry., • Knowledge of key pre-construction procedures, such as procurement, planning, and contracts., • Strong IT literacy, including full proficiency with the Microsoft Office suite., • Excellent communication skills, both verbal and written, with the ability to engage and influence stakeholders at all levels., • Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day., • Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career., • Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued., • Competitive salary with a discretionary annual bonus, • Company car or allowance (for eligible roles), • 25 days’ holiday plus bank holidays, and an annual paid volunteering day, • Pension scheme with 6% company contribution, • Comprehensive life assurance, • Enhanced family leave, • Private medical cover with a trusted provider, plus 24/7 virtual GP access, • Employee Assistance Programme offering confidential support, • Free eye tests and eyewear discounts

Lead Data Analyst Salary: Up to £70,000 + BenefitsLocation: Esher - Hybrid (4 days onsite, 1 day remote)Working Hours: Full time - PermanentA large well-established firm has recently implemented Microsoft Fabric and is now seeking a Lead Data Analyst to take ownership of the organisation's data and analytics capability. This role will lead the development of the company's data platform, ensuring data is transformed into meaningful insights that support decision-making across the business. The Lead Data Analyst will work across the full data lifecycle, from ingestion and modelling through to reporting and visualisation, while also managing and mentoring another Data Analyst/Engineer. The Lead Data Analyst position is ideal for someone who enjoys combining hands-on technical delivery with leadership responsibility, advising on data strategy while building scalable BI solutions. Responsibilities for the Lead Data Analyst: • Own the organisation's data and BI capability following the implementation of Microsoft Fabric, • Design and develop high-quality Power BI dashboards and reporting solutions, • Develop and maintain data pipelines, integrations and data flows within Microsoft Fabric and Azure, • Integrate data from third-party systems and internal platforms into the data lake environment, • Build scalable data models and semantic layers for business reporting, • Build and optimise SQL queries, data models and dimensional schemas for reporting, • Support the continued growth of the organisation's data lake and analytics platform, • Analyse and interpret data to identify trends and insights that support business decision-making, • Work with business stakeholders to understand data needs and deliver actionable insights, • Manage and prioritise the analytics backlog to ensure work aligns with business value, • Strong Power BI expertise including DAX, • Experience working with Microsoft Fabric, • Knowledge of Azure Synapse, Databricks, Spark, • Strong SQL capability for querying, shaping and modelling data, • Experience building ETL/ELT pipelines and integrating data from APIs, files and databases, • Experience with cloud data services within Azure environments, • Experience with Python or another analytics-focused programming language, • Experience working with Azure Data Lake, Azure Functions or Service Bus, • Experience managing or mentoring analysts or engineers Senior Data Analyst, Senior Data & BI Analyst, Lead Data Analyst, Lead Data & BI Analyst

Salary: £65k - £80k + OTE £110k - £125k Company Overview Freestyle TS Limited is a growing technology services provider specialising in IT infrastructure, managed services, and technology resale. We are seeking a commercially driven and experienced Sales Director to lead and scale our MSP and IT reselling sales operations. We are an Employee Ownership Trust company (EOT) Role Overview The Sales Director will be responsible for driving revenue growth, expanding strategic partnerships, and leading the sales function across Managed Service Provider (MSP) offerings and IT hardware/software reselling. This is a senior leadership role requiring strong experience in MSP environments, vendor/channel partnerships, and high-value B2B solution sales. Key Responsibilities Strategic Leadership • Develop and execute a sales strategy aligned with company growth targets, • Build and lead a high-performing sales team, • Define KPIs, revenue targets, and performance frameworks, • Drive new business acquisition across MSP contracts and IT resale, • Grow recurring revenue streams (Managed Services, Support Contracts, Cloud), • Develop enterprise and mid-market accounts, • Manage and grow relationships with key vendors (e.g., Microsoft, Cisco, Dell, HP, etc.), • Maximise vendor rebates, incentives, and partner programmes, • Operate at C-level with clients, • Lead strategic proposals, bids, and contract negotiations, • Work closely with technical and service delivery teams, • Ensure smooth handover from sales to implementation, • Minimum 7–10 years in senior sales leadership, • Proven track record within an MSP and/or IT reseller environment, • Demonstrable experience selling:, • Managed Services, • IT Infrastructure (Servers, Networking, Endpoints), • Cloud Solutions (M365, Azure, etc.), • Cybersecurity solutions, • Strong knowledge of vendor channel models and distribution networks, • Experience building and managing a sales team, • Strategic thinker with strong commercial acumen, • Hunter mentality with leadership capability, • Excellent negotiation and closing skills, • Strong financial awareness (margin, rebate, recurring revenue models), • High energy, resilient, and target-driven, • Existing vendor relationships, • Experience scaling an MSP business, • Revenue growth, • Increase in recurring revenue, • Gross margin improvement, • We are looking for a driven, commercially astute Sales Director who understands both the Technical and Financial drivers of an MSP and IT reseller business. The ideal candidate will combine strategic leadership with hands-on sales execution.

We’re looking for a highly organised, commercially minded operations lead to join our fast-growing digital agency working with creators and social media talent. This is a hands-on role at the centre of our Paywall & Sales division, focused on driving revenue performance, managing operational processes, and coordinating a remote operations team. What you’ll be doing: • Leading operational onboarding and strategy for creators, • Managing subscription pricing, monetisation flows and performance optimisation, • Reviewing key metrics such as revenue, conversion and churn, • Managing and coordinating a remote operations team, • Improving systems, processes and reporting to maximise performance What we’re looking for: ✔ Strong organisational and analytical skills ✔ Commercial awareness and performance mindset ✔ Experience managing people, processes or operations ✔ Confidence working with data and reporting insights You’ll be joining a structured, performance-driven team building scalable systems that help creators grow and succeed online.

Life’s Good at LG! At LG, we deliver products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics to business innovations in digital signage, air conditioning solutions, solar, energy storage systems and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies. We strongly believe that our people’s competitive spirit, proactive leadership, and expertise helps drive the company forward. As such, LG is the right place for you if: You are a smart cookie. You like to dig into the problem and find creative solutions. You are motivated and driven. You thrive on a challenge and want to be No. 1. You are a people person. You like helping people out and you want to understand where they’re coming from. You’re honest and you will speak up (politely, of course!), but you do it because you care and because it’s the right thing to do. The Opportunity This is a fantastic opportunity to join our Eco Solutions business unit as Head of Sales. This role is critical to driving strategic growth across the display product portfolio by managing a diverse sales organisation comprising Key Account Managers, Distribution Sales Team, and Pre-Sales Engineers. The Head of Sales will be responsible for shaping and executing the commercial strategy, developing the channel ecosystem, delivering strong financial outcomes, and fostering a high-performance, feedback-driven team culture. Your Role & Responsibilities 1. Commercial Leadership • Drive delivery of financial KPIs, including revenue targets and Net Awards, • Own and manage the full commercial P&L of the Eco Solutions business in the UK, • Define and execute the UK market strategy for selling to installers, end customers, and distribution partners 2. Sales Process & Pipeline Management • Ensure pipeline health, opportunity coverage, and progression through Salesforce CRM across the sales team, • Lead territory planning and go-to-market execution for all major verticals and accounts, • Support account planning and customer engagement strategies to drive win rates and customer retention 3. Organisational Impact • Promote a culture of continuous process improvement and sales enablement, • Operate effectively in an ambiguous and fast-changing business environment, acting as a stabilizing and driving force, • Provide ongoing coaching and feedback focused on performance improvement and selling skill development, • Foster a collaborative and high-performing team culture anchored in ownership, accountability, and transparency 4. Channel Ecosystem Development • Build and expand strategic relationships with distributors and installers Shape the partner ecosystem to support business scalability and innovation, • Oversee channel inventory health and sell-through performance metrics Key Performance Indicators (KPIs) 1. Financial: Revenue and Net Awards performance vs. target, 2. Activity & Coverage: Pipeline quality, opportunity progression, visit and engagement metrics, 3. Organisational: Coaching outcomes, team skill development, and cultural/process improvements Skills, Education & Experience • 20+ years of progressive experience in HVAC sales; exceptional candidates with less experience may be considered, • Proven leadership experience managing sales teams, ideally across channel, direct, and technical presales functions., • Strong track record in selling to end users and through channel partners (distributors and installers, • Experience in building and managing a channel ecosystem, • Results-oriented with strong business acumen and strategic agility, • Excellent people leader: strong in coaching, talent development, and team motivation, • Able to operate effectively in high-ambiguity environments with changing priorities, • Strong communication and influencing skills with stakeholders across all levels Your Benefits • 9% Employer Contribution into your Pension, • Life Assurance, • Private Healthcare (including optical & dental) for you and your family, • 25 Days’ Annual Leave (+ Public Holidays), • Staff Discount, • Subsidised Cafeteria Our Equal Opportunities Statement LG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation or age. Right to Work Please note: To be considered for this role, applicants must already possess the right to work legally in the United Kingdom.

Key Account/National Account Manager | Toys & Games | London | Permanent Are you an experienced National or Key Account Manager ready to take full ownership of major retail relationships and drive meaningful commercial growth? Read on if you’re looking for real responsibility in a creative, fast-paced environment. Our partner: Our partner is an award-winning games business known for creating bold, accessible and genuinely entertaining products that bring people together. With a strong presence across leading UK retailers and an ambitious growth trajectory, they combine creativity with commercial focus. Their culture is collaborative, energetic and hands-on, offering the chance to make a visible impact in a scaling consumer brand. Responsibilities: • Own and manage a portfolio of national retail accounts, acting as the primary commercial contact., • Take full P&L responsibility for your accounts, delivering profitable and sustainable growth., • Lead forecasting, budgeting and demand planning in collaboration with internal teams., • Develop and execute clear account strategies, including negotiation of trading terms, promotions and distribution., • Analyse sales performance and market trends to identify opportunities, mitigate risk and inform decision-making. Experience and skills that will deliver success in this role: To succeed in this role, you’ll be a commercially astute National Account Manager or Key Account Manager with a track record of delivering growth across UK retail accounts. You’ll combine strong analytical skills with confident relationship-building, and be comfortable balancing autonomy with teamwork. Essential: • Proven experience managing national or key retail accounts within the UK., • Experience working with major high street or multichannel retailers., • Strong commercial acumen, including ownership of full P&L responsibility., • Confident in forecasting, budgeting and data-led planning., • Excellent negotiation and communication skills. Desirable: • Background in toys, games, gifting or a similar consumer goods category., • Experience attending trade shows or representing a brand at industry events. The opportunity: This is a genuine ownership role within a growing and creative business. You’ll have the autonomy to shape strategy across key accounts, the support of a collaborative internal team, and the chance to work with products that customers genuinely enjoy. It’s well suited to someone who thrives in a scale-up environment and wants their impact to be visible. What’s on offer: • Salary: DOE., • Working pattern: Hybrid, 3 days in the London office. With a 4-day working week, • Benefits include: Annual bonus, private medical and dental insurance, holiday bonus, monthly socials., • Reports to: Head of UK Sales. Don't delay in applying if this is the job for you! We're not working to a fixed closing date, so we're keen to hear from you as soon as possible. We understand what it's like when you don't get a response to your application. Although we work hard to acknowledge everybody, many of our roles have a large number of applicants and we can't always respond to all of you. At Wonderful, we are dedicated to promoting diversity in all its forms. We are committed to creating an inclusive and equitable environment that promotes equal opportunities for wonderful people. We actively encourage candidates from under-represented groups to apply and warmly welcome all individuals with exceptional abilities, irrespective of their background. Find out more about Wonderful:

Senior Micro Space Planner (Supervisor)– Lead, Influence & Shape Retail Space Strategy Our client is an international retailer looking for a Retail Micro Space Planner Supervisor to lead a talented team and drive commercially impactful micro space strategies across multiple retail categories In this role, you will be responsible for • Be the micro space planner subject matter expert, relating to planing tolls and systems, • Leading/ developing and coaching a small team of micro space planners, • Deliver data‑driven planograms that maximise sales, margin and ROI, • Partner with senior stakeholders across commercial, operations, finance and brand teams, • Own performance reporting and turn insight into action, • Influence macro space decisions through micro‑level analysis, • 5+ years of advanced retail space planning experience, • Strong analytical skills and expertise with JDA/Blue Yonder or similar tools, • Confident stakeholder management, communication & presentation skills, • A commercial mindset with a passion for improving processes and outcomes Enjoy a hybrid working model, career progression opportunities, and the chance to make a visible impact in a fast‑moving retail environment. This is coupled with a great benefits and bonus package

Senior National Account Manager – Top 4 Grocery Global FMCG Leader | Hybrid (2–3 days HQ) £70,000–£85,000 + Bonus + Car Allowance + Full Benefits We are partnering with a globally recognised FMCG powerhouse to appoint a Senior National Account Manager to lead one of its most strategically significant UK grocery partnerships. This is not a transactional account role. It is a commercially critical position with full ownership of a Top 4 customer relationship, responsible for shaping long-term joint strategy, driving profitable growth, and influencing decisions at both UK and global level. The organisation operates across 100+ markets and manages a portfolio of category-leading brands across food, beverage, and personal care. Its commercial capability is widely regarded as best-in-class, with a consistent track record of developing senior leadership talent internally. For an experienced grocery operator, this represents the opportunity to step into a broader, more visible remit with genuine strategic weight. You will: • Lead a Top 4 UK grocery account (Tesco, Sainsbury’s, Asda or Morrisons) with full strategic and commercial accountability, • Own the P&L, delivering sustainable revenue, margin, and share growth, • Build and execute long-term joint business plans aligned to both customer and brand strategy, • Influence pricing, promotional architecture, investment strategy and category development, • Partner cross-functionally with Marketing, Category, Finance, Supply Chain and Global stakeholders, • Operate as a key voice within the commercial function, contributing to wider channel strategy This role requires both external gravitas and internal influence. You will be trusted to make decisions, challenge constructively, and lead from the front. We are looking for an established NAM or SNAM who is: • Proven in managing Top 4 grocery retailers at scale, • A confident P&L owner with sharp commercial judgement, • Strategically strong — able to see beyond short-term delivery to long-term value creation, • Comfortable navigating complexity within a matrix, global environment, • Credible with senior customer stakeholders, • Ambitious and motivated by progression within a high-performance culture Package • £70,000–£85,000 base salary, • Bonus scheme, • Car allowance or company car, • Comprehensive benefits package, • Hybrid working (2–3 days in South West London HQ), • Clear succession pathways within a global organisation known for developing future leaders If you are operating at experienced NAM level or SNAM, and ready for a role with greater strategic scope and leadership visibility, we would welcome a confidential conversation.

ORONA's activities are focused on the design, manufacture, installation, maintenance, and modernization of lifts, escalators, moving ramps and walkways. Operating in 100 countries , we have 330,000 lifts worldwide using our technology. With 2 manufacturing plants Orona is Number 1 in Europe in terms of complete lift production capacity. Are you an accomplished technical sales professional with a proven track record of winning high-value construction projects? Do you thrive on building influential relationships and driving growth in competitive markets? We are seeking a Senior Sales Executive – New Lifts to lead the sale of lift and escalator solutions across the Southern region. This is a high-impact role for a commercially astute sales professional who excels in complex, consultative sales environments. The Role As a senior member of the regional sales team, you will take ownership of delivering new lift and escalator sales against ambitious annual targets. You will be responsible for identifying, developing, and converting new business opportunities while strengthening long-term relationships with key stakeholders across the construction value chain. Key Responsibilities • Driving new business growth through strategic prospecting and consultative selling, • Managing the full sales lifecycle from enquiry to contract award, • Leading proposals, tenders, and commercial negotiations, • Building senior-level client relationships and developing key accounts, • Maintaining accurate pipeline management, reporting, and forecasting, • Developing deep product, market, and competitor knowledge, • Providing market intelligence and feedback to support regional strategy Requirements • Proven experience in senior technical sales within construction or the lift industry, • Strong record of winning complex, specification-led projects, • Commercially astute with strong negotiation skills, • Confident communicator at senior stakeholder level, • Highly organised and able to work autonomously, • A-level or equivalent education; technical or business degree advantageous Benefits • Competitive salary, • Company Car / Car Allowance, • Commission, • 25 days holiday (rising to 30 days with service) + 8 days Bank Hols, • Pension (Company contributions rising with service), • Life Assurance, • Medical Cash Back Plan, • Enhanced Family Friendly Leave, • GP24/7, • Employee Assistance Program, • Eyecare vouchers, • Long Service Awards, • Recruitment referral fee, • Training and Development opportunities

Manpower are currently seeking an interim Customer Account Manager, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until the end of September 2026, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £65,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. JOB PURPOSE: This role sits at the heart of our Wholesale team – the driving force behind our Away From Home Ice Cream business. With bold ambitions to become the fastest-growing channel, we’re on an exciting journey to redefine what success looks like. With a strong support network in place to help you deliver against ambitious objectives, we’re looking for someone who thrives on making things happen and isn’t afraid to push boundaries as we our new ice cream business forward. As part of a dynamic team, you will lead our growth agenda across key wholesale partners. You’ll own the end-to-end management of your accounts – from forecasting to full P&L responsibility – while acting as a pivotal leader, collaborating with our channel teams to accelerate ice cream sales through strategic partnerships. This is a highly customer-facing role, requiring a candidate who loves building relationships, spending time with customers, and turning insights into actionable growth plans. If you’re passionate about driving results and shaping the future of our wholesale channel, this is your opportunity to make a real impact. KEY RESPONSIBILITIES: • Full responsibility for the business’ P&L in managed convenience for the UKI market, driving revenue, profitability, and market share in alignment with Europe & ANZ strategic goals., • Ensure that your account portfolio delivers against both short-term financial targets and long-term strategic growth goals., • Gain internal buy in from key senior stakeholders and unlock necessary budget, • Work with the field and channel leads and be the face of ice cream in front of your customers. Collaborate to develop a holistic future fit strategy and winning JBP., • Create and manage the rolling activity plan incl. promotions and continuously monitor the performance of your ice cream business, • Build strong, sustainable customer relationships with your customers and facilitate engagement at a more senior level in those customers, • Manage perfect execution of the activation plan by leading the key internal teams and focusing on the extensive activation plan across the channels, • Guide shopper and trade marketing team on total spend and appropriate investment levels based on ROI and commercial insights, • Proactive development of your skills and competencies, • Lead by example across the wider OOH Ice Cream team, showcasing the behaviours we expect across the organisation, supporting others when needed, • Organising your workstreams to maximise customer facing time and business delivery WHAT YOU NEED TO SUCCEED: • Experience in wholesale, • Ability to build and deliver strategy, • Experience of ice cream/frozen category or FMCG categories, • Strong communication and analytical skills, • Business fundamentals: strong commercial acumen, internal reporting accuracy, stakeholder management, and, at the category level, developing and executing the category growth plan., • Strong attention to detail and track record of delivering in role, • Ability to prioritise and manage workload, delivering to a deadline with accuracy., • Self-motivated and able to work to a brief with minimal supervision., • Love of being competitive and winning vs the market, • Influencing and relationship building both internally and externally at different seniority levels, • Analytical ability to draw insights from data Additional Information Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

WHO WE ARE Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others. Avolta is committed to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement; protecting the environment. PURPOSE OF THE ROLE We are seeking our next Learning & Development Advisor for our Retail operation; In this role, you’ll play a pivotal part in strengthening operational capability across our UK & Ireland retail estate—shaping learning experiences that genuinely transform performance on the ground. Partnering closely with operational leaders, you’ll uncover capability gaps, design scalable and meaningful development solutions, and ensure learning is embedded in ways that deliver real, measurable impact. From leading complex, multi‑site initiatives to championing a culture of continuous growth, you’ll be at the heart of empowering our teams to perform at their best every day. If you are passionate about developing people, elevating performance, and making a real impact; this is your chance to step into a high influence role at the heart of our operational success. RESPONSIBILITIES • Partner with country and operational stakeholders to understand commercial priorities and translate them into clear, focused learning strategies., • Lead large-scale learning initiatives across multiple operational locations, ensuring alignment, consistency and measurable impact., • Design practical, performance-driven learning programmes for operations teams, focused on driving sales, service excellence and compliance., • Develop and deliver leadership development programmes for operational managers, strengthening their capability to lead teams, coach performance and drive results., • Implement robust evaluation frameworks, using learner feedback, behavioural data and performance metrics to refine and continuously improve initiatives., • Leverage digital learning tools, mobile platforms and blended methodologies to create scalable, engaging and accessible learning experiences., • Ensure all training meets regulatory requirements and company policies, reducing risk and strengthening operational standards., • Design inclusive learning experiences that support diversity, equity and belonging across all teams., • Identify emerging trends and future skills within operations, proactively integrating them into learning strategies and content. WHAT WE’RE LOOKING FOR: • Experience in a senior L&D role, ideally within a multi-site organisation., • Proven experience leading large scale learning initiatives with measurable business impact., • Experience in Organisational Development, HR or Retail We are dedicated to building a diverse, inclusive and authentic workplace, we welcome applicants of all backgrounds, experience and abilities. We are proud to be a disability confident employer.

Operations Manager – Travel & Luxury Experiences £45,000 - £50,000 per annum + performance bonus + benefits Located near Twickenham, Hybrid or On-site option, parking available About The Brand Our client is a high-end boutique luxury concierge & experience company, curating world-class travel, dining, and entertainment for an elite global clientele. From bespoke getaways and Michelin-starred dining to courtside seats and VIP hospitality, crafting unforgettable moments for those who expect the extraordinary. Due to their on-going development, they are seeking an Operations Manager to oversee the day-to-day delivery of their small reservations, client service and event support operations team. The role would particularly suit someone who has progressed through a Travel Agency, Tour Operator, OTA, Concierge or Events environment, developed strong reservations expertise and moved into team leadership. The Role The Operations Manager is responsible for the operational delivery of the brand's experiences once a client engagement has been secured. You will manage the team and oversee the bookings, client service and fulfilment process across travel, hospitality and experience prizes. The role combines reservations leadership, supplier coordination, operational management and team oversight, ensuring travel itineraries and experiences are delivered accurately and efficiently. The role will also coordinate operational support at selected fundraising events. Key Responsibilities • Lead the small team, overseeing reservations and fulfilment activity, • Oversee bookings across hotels, flights, hospitality and experience suppliers, • Maintain strong supplier relationships and ensure confirmations and documentation are accurate, • Act as the escalation point for complex bookings and service matters, • Monitor operational performance and service standards across the team, • Ensure prize fulfilment and post-event client bookings are completed efficiently, • Support operational planning for fundraising events, • Coordinate external agency staff supporting delivery at fundraising events Now Let’s Talk About You • 4+ years’ Team Leader/Supervisory/Management experience in Travel, Concierge, Event or Hospitality managing reservations, client service or an operations team, • Strong understanding of booking processes, supplier management and client delivery, • Calm under pressure and solutions oriented, highly organised and detail focused, • Professional and client-focused, possessing strong communication and coordination skills What’s on Offer -⁠ ⁠£45,000-£50,000 base salary DOE + performance bonus + benefits -⁠ ⁠Involvement in global travel, hospitality and lifestyle projects -⁠ ⁠Opportunity to influence strategy and shape best practices -⁠ ⁠Career progression within a brand redefining luxury travel and fundraising experiences Sounds Like You? If so, we’d love to hear from you!

Manpower are currently seeking an interim IT Procurement Portfolio Lead, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 6 months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £100,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. ABOUT IT Procurement Global IT Procurement, part of Global MBSIT Power of One Portfolio, manages an annual spend of ~1.3B Euro with a supplier base of about 3,000. The team has mission of ‘be the trusted advisory team to enable sustainable competitive business solutions and value thru mastery of IT industry and supplier knowledge, total cost of ownership, bold priority, and efficiency. It operates under ‘Together we Grow Higher’ culture which includes Empower, Empathy, Constructive Challenge, Fulfillment and Have Fun. Global Strategic Sourcing Lead IT for Infrastructure and TS is responsible for development and implementation of the sourcing strategy for IT in the areas of Infrastructure and Technical Services. This role will be business-partnering the IT VP Tech Foundation. This role will also supervise a team of WL1s and Wl2s. This includes Cloud and Infrastructure foundation, Network and Mobile, Security Access Management as well as Employee Experience Tech Platform.Total spend adding up to around 300mE p.a. In addition to being part of the IT procurement leadership team and procurement partner sitting in GDT tech foundation leadership team. In this portfolio, Unilever is more and more embarking on long term strategic relationships with global IT companies like Google, Microsoft, BT, Cisco etc. The Global Strategic Sourcing Lead IT for Infrastructure and TS needs to be able to build and drive these relationships with these companies, and with key people in these companies over many years in a non-confrontative way, while still being able to represent and defend Unilever’s interests. He/she will increase efficiency by driving scale where it makes sense, decreasing fragmentation, pooling expertise across geographies, prioritizing higher impact spend areas, leveraging technology and data, and drive performance that unlocks 4G growth for Unilever. The role will foster and build a culture of collaboration and agility to enable an efficient project rollout. It will ensure close alignment in strategy with GDT Service Line Leads, Finance partners, Legal partners, MBS Leadership team and BU Procurement Directors by defining and utilizing a robust support network for the whole team and providing clarity on the ways of works and roles and responsibilities. Key Accountabilities: • Partner with Tech foundation Leadership team to understand the business needs, bring deep expertise and insights and develop procurement sourcing strategy and supplier relationship management strategy., • Connect strategy & execution aligned to Unilever Compass, Global Divisions, Functions & Markets goals and priorities, aligned with Procurement Lighthouse Strategy and GDT Strategy., • Deliver against financial targets and other KPIs (including value delivery) as per business plan objectives, accountable for delivery of results from all markets across the globe, PMUs, Divisions and functions globally., • Develop and drive vendor rationalization in the set Portfolio at global level and market level by closely working with regional procurement leads, Enterprise Architect team, Product domain owners and Mirai Program Team., • Lead a geographically dispersed team to inspire, develop, and support our people, deliver results, and create and promote a healthy business culture., • As a member of Global IT procurement leadership team, he/she will be accountable to support to build the talent pipeline, nurture the TWGH culture towards Team Vision and Mission., • Lead rigorous execution of the priorities and transformation initiatives across the globe., • 12+ years of IT procurement experience, including proven and deep experience in software strategic sourcing, • Strategic sourcing, portfolio strategy expertise, with experience in managing complex portfolio/category, at global or multi-regional level, • Expert in negotiation and contracting, • Understanding of supply market, value chain, and FMCG knowledge. Knowledge of Cloud Computing, Network, Infrastructure, portfolios and supply markets would be a strong plus., • Experience in strategic supplier relationship management. Experience with Microsoft, Google, ServiceNow and Oracle is a plus, • Experience on large-scale project management, • Demonstrated and proven leadership capabilities to lead a virtual global team, • Experience in shaping and leading transformational business process reengineering, with experience driving Change Management initiatives., • A thought leader, • A collaborative team player, • Being able to work with strategic suppliers in an open and truly partnership approach, while still strongly representing Unilever’s interests, • Ability to work under pressure and in a complex global environment balancing a broad spectrum of stakeholder requirements, • Comfortable working in conditions of ambiguity, and leading through constant change, • Able to create and drive adoption and execution of a shared vision and strategy for change., • Ability to interact with senior stakeholders effectively and efficiently to understand their needs and deliver effective balanced solutions, • Delivers change whilst managing the interface between “day to day” and improvement projects., • Passion for continuous improvement, • Fluent in English, strong verbal and written communication skills, including creation and delivery of effective presentations, • High financial and business acumen, • Strong in selling ideas and concepts, • Inspiring, motivational, and accountable people leader, able to lead remote and cross-cultural teams and connect people and ideas, • Strong in project and time management for complex global projects, • Stakeholder management and people skills, • Passion and practical creativity Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

Our client based in Hook is looking for a Procurement Specialist for a 12 months Maternity cover. Key job purpose The Procurement Specialist will be responsible and accountable for the supply chain function for the Europe entity of our client whilst working within the framework of the global corporate procurement processes and strategy. This includes a number of responsibilities: Key objective of ensuring continuity of supply, and meeting cost and cost reduction objectives. Working together with Supply chain management processes, including the selection, evaluation and long-term monitoring of performance of company Approved Vendor List (AVL). Acting as the key contact window within the company for all supply chain activities including sourcing, pricing and understanding of market trends Ensuring continual compliance with company (both local and corporate) policies. Significant focus on and monitoring of product costs, ensuring predictable spend, while meeting budgeted targets. Will involve working closely with all key work streams to provide supply chain support on new projects and supply chain strategy Tight working relationships with our contract manufacturers to support supply chain activities to ensure best costs and lead time are met to ensure profitable products being manufactured on time. Working on new project costings to support new product introduction and meeting marketing target pricing. Day to day operational responsibility for purchasing activities including component shortage, scheduling and pricing support for ongoing production Management of In house inventory including management and reporting from SAP. Responsibilities Product costing, and budget adherence. • Ensuring continuity of supply by monitoring component availability throughout the supply chain., • Operational support on existing manufacturing procurement activities., • Support cost down projects., • Sourcing and negotiating pricing in line with targets., • Define and contribute to local and corporate supply chain strategy, • Analysis and identifying weaknesses in all product bill of materials and putting in place strategy to remove these weaknesses to ensure a robust supply chain, • Provide market trends and understanding of technology shifts that impact availability and price to feed into design and mitigate future risk Experience and Qualifications • Good experience and knowledge of SAP preferred but not essential., • Can demonstrate a good understanding of bills of materials in an electronic environment., • Proven experience of securing cost savings and maintaining costs within the electronics industry., • At least 5 years' experience in a supply chain role, • Management of Supply Chain and contract manufacturers in Europe and Asia, proactively managing and mitigating issues highly desirable., • Proven experience of working in a global framework and defining, implementing and improving supply chain processes, • Significant experience of working relationships with key suppliers globally and deep understanding of market movements and pricing in key commodities and raw materials

Manpower are currently seeking an interim eCommerce Analyst (B2C) to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until the end of March 2027, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £42,500 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Role Overview We are seeking a motivated and detail‑oriented junior professional to support Business Operations within the D‑Commerce team. The role will focus on process mapping, documentation, and building scalable process flows that enable operational excellence across Digital & Social Commerce. The successful candidate will also support business development efforts in new markets, cross‑border operational expansion, and collaboration with supply chain and external agency partners. Key Responsibilities • Document end‑to‑end business workflows across D‑Commerce, Finance, Supply Chain, and cross‑functional operations., • Build and maintain clear, structured process maps and visual flows., • Develop and maintain knowledge documentation (SOPs, playbooks, FAQs, onboarding guides)., • Support business development initiatives in new and emerging markets by capturing operational requirements and mapping new processes., • Assist with operational planning for cross‑border expansion, including payment flows, fulfilment models, last‑mile operations, and compliance-related process steps., • Work with Supply Chain teams to document processes related to inventory availability, order flow, fulfilment, and returns., • Collaborate with external eCommerce agencies and partners to gather process inputs, align workflows, and maintain documentation., • Help identify gaps, inefficiencies, and opportunities to streamline processes across markets and partners., • Ensure processes are aligned with Business Operations governance and evolving D‑Commerce strategy. Skills & Experience Required • Foundational understanding of Business Operations, business workflow mapping, and documentation., • Awareness of Digital & Social Commerce ecosystems, including platforms and operational touchpoints., • Basic understanding of Financial Processes (PO management, invoicing, reconciliation)., • Exposure to or interest in business development, especially market onboarding or new market enablement., • Understanding of cross‑border commerce considerations (payments, logistics, compliance) is a plus., • Awareness of Supply Chain and Operations processes (order flow, inventory, fulfilment, returns)., • Ability to collaborate with external eCommerce agencies and internal stakeholders., • Strong analytical skills, high attention to detail, and ability to translate detailed information into clear flows., • Solid communication and organisation skills; proactive and eager to learn., • Proficiency in MS office, • ERP systems - e.g. NetSuite & SAP preferred, but overall knowledge of ERP systems would be appreciated. Preferred (Not Mandatory) • Experience supporting eCommerce operations, digital marketing, or marketplace processes., • Exposure to project coordination or cross‑functional operations in FMCG, retail, or digital channels Must Have • Ability to effectively handle and navigate digital systems to ensure accurate data management, facilitate communication, and oversee participant records., • Experience in digitally managing appointments/records/information or similar via online systems., • Competent user of IT systems with the ability to pick up new systems easily - you will have support and time to learn but need to be confident and independent in managing your learning and show rapid progress., • Strong administration skills., • Used to a fast-moving work environment with strong time management skills., • Can show initiative and prioritise tasks., • Professional telephone manner and communication skills. Nice to Have • Amazon Seller Experience, • Digital Commerce, • Direct to Consumer E2E Process, • Finance and Operation Process Mapping, • Social Commerce Platforms Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

We are seeking an experienced SAP Programme Test Manager to lead the testing strategy and transformation workstream for a major ECC to S/4HANA programme. Reporting to the Programme Director, you will work closely with the appointed Systems Integrator, ensuring accountability, quality, and full programme delivery oversight. This role will lead the test strategy across a complex transformation for a well‑known household brand. Technology Landscape: SAP IS‑Retail, SAP S/4HANA, BW/4HANA, and SAP Analytics Cloud (SAC). Contract Details: • Start: ASAP, • Duration: 12 months, • Engagement: Inside IR35 If you’re an experienced SAP Test Leader with a track record of delivering large‑scale transformations, this is an excellent opportunity to drive a pivotal programme. For more details about our client and project forward your latest CV and contact number to

The Role The Mechanical Project Manager is responsible for the successful management of all mechanical services from initial client engagement through to final handover and the end of the warranty period. This role is critical in ensuring project delivery meets service, profitability, technical, and client satisfaction objectives. As a key representative of the business, the Project Manager is expected to embody and promote company values including integrity, dependability, safety, pride, and quality. What We’re Looking For We are seeking an experienced mechanical management professional to lead the delivery of mechanical works on a major construction project. The successful candidate will bring strong technical expertise, confident leadership, and the ability to drive programme performance, quality standards, and commercial outcomes. Key Requirements • Strong background in mechanical systems, MEP coordination, and installation on complex projects, • Solid commercial awareness, including cost control and budget management, • Good understanding of HSE standards related to MEP works, • Proven ability to manage internal teams, subcontractors, and external partners, • Excellent stakeholder management skills, with experience working closely with clients and design teams Key Responsibilities • Lead the transition from Estimating to Construction, • Work closely with the Project Director to ensure appropriate project resourcing, • Validate the project scope and establish business plans, cost controls, cash flow forecasts, and billing schedules, • Prepare key project documentation including procurement plans, design programmes, master schedules, S-curves, and resource histograms, • Oversee implementation of project safety and quality plans, • Mobilise subcontractors and labour in line with the agreed delivery strategy, • Ensure all project measures and deliverables are fully aligned prior to commencement of construction

Planner – Major Heathrow Project Heathrow Airport | Up to £75k We are recruiting a Planner to support the significant revamp of Terminal 4 at Heathrow Airport. This is a high-profile, live environment project where planning excellence is critical. We are looking for a Planner who understands sequencing, buildability, logistics, and complex programme strategy on major projects. 🔹 Strong Primavera P6 expertise 🔹 Experience with a large UK main contractor 🔹 Civils bias preferred (superstructures / rampways experience beneficial) 🔹 NEC contract experience 🔹 Ability to identify and mitigate programme risk early Salary up to £75k, with potential flexibility for someone operating at a strong level Must have right to work in the UK If you know someone who fits, or you’re open to a confidential chat, feel free to message me or call me on 01923 470 733

ROLE: Quantity Surveyor HOURS: Full Time, Monday to Friday LOCATION: Heathrow Airport – Hounslow – Northrop Road At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Quantity Surveyor who will join our expanding team at Heathrow Airport and take ownership of a brand‑new role, managing the full project lifecycle. Role Responsibilities: • Support the commercial delivery of multiple airport projects, typically valued between £50,000 up to £5 million, including refurbishments, critical plant replacements, energy efficiency upgrades, and luminaire replacement, all delivered under NEC contracts., • Assist in managing Mitie's cash flow in line with project expenditure, identifying opportunities to optimise financial outcomes., • Help maintain and improve project margins by supporting the identification of commercial opportunities., • Keep clients informed of cost changes and support transparent communication throughout the project lifecycle., • Monitor purchase order coverage and assist in managing variation changes in accordance with NEC procedures., • Work from a Mitie office located at the airport, with responsibilities spanning both site and office-based activities., • Prepare tender and contract documentation in line with NEC contract requirements., • Conduct cost analysis and feasibility studies based on client needs., • Develop and produce issue cost models and cash flow forecasts for projects with complex programmes., • Perform risk assessments, value management, and cost control, ensuring compliance with NEC principles., • Support procurement strategy development and commercial risk management., • Prepare and evaluate tender costings., • Allocate work to subcontractors and monitor performance., • Provide input on contractual claims and dispute resolution under NEC terms., • Analyse project outcomes and compile detailed progress reports., • Value completed works and assist with payment processes in accordance with NEC payment mechanisms., • Maintain awareness of current building contracts, with a strong focus on NEC variants. Required Qualifications: • Holds a recognised degree or professional qualification in Quantity Surveying., • Experience supporting the commercial management of construction projects, ideally within NEC frameworks and airport environments., • Proactive and forward‑thinking, with strong planning and programme awareness., • Results‑oriented, committed to high standards, and capable of problem‑solving., • Organised, with strong time management and prioritisation skills., • Reliable, punctual, and accountable., • Brings a positive attitude to the team. There's a place for you at Mitie – join us today!

Job Title: Human Resources Director / Chief HR Officer – UK&I Location: World Business Centre3, Hounslow, UK (Heathrow Airport) – onsite with some travel Position Summary We are seeking a strategically focused HRD/CHRO to lead, inspire and elevate the HR function across Unifi Aviation UK&I. Reporting directly to the CEO UK&I, this key executive leadership role will be responsible for overseeing the entire HR operations, including HR Business Partnering, people related policy, employee engagement along with talent, succession and development. The HRD/CHRO will also coordinate with our shared offshore services teams to ensure seamless execution of HR operations and the highest standards of compliance. Unifi is a business to provide exceptional experience to our customers, passengers and employees. We deliver reliable, genuinely caring and timely service superior to our competition. Our employees are respected, empowered, and work in an environment where they feel they belong and have purpose. We are contributing to members of society, operating with uncompromising values. • Our Vision is to be the most respected company by providing an exceptional experience getting aircraft and passengers to their destination safely., • Our Purpose is to Elevate People., • Our Values at our core are Passion, Integrity and Empathy., • Our Culture supports inclusivity, mutual respect, performance and rewarding our people. This is a pivotal leadership role designed for a hands-on HRD/CHRO with a strategic mindset but also with strong operational experience in high-volume, heavily regulated, fast-paced changing environments, and a focus on delivering exceptional employee experience. Key Responsibilities • Champion a modern and dynamic approach to HR by leveraging technology, data-driven insights, and progressive people best practices to foster agility and continuous improvement across the organisation., • Drive HR strategy and execution aligned with business objectives and/operational needs., • Oversee employee relations, performance management, workforce planning, communications, engagement, and retention strategies., • Lead or deliver major people related change programmes including M&A, TUPE, redundancy, relocation and restructures., • Oversee all aspects of industrial relations and collective bargaining building a positive and partnering relationship with Trade Unions and management of industrial risk., • Oversee organisational structures and design, leadership talent and development and ensure robust and compelling talent, succession plans are in place., • Work with the Compliance team to manage all aspects of ID badging, right to work (RTW) and compliance., • Confidante, coach and mentor to the Executive and Senior Leadership teams., • Guide recruitment strategies, organisational structures, role profile content and benefits packages to attract and retain top talent across operational and key business roles with a focus on employee experience and retention., • Maintain compliance with UK&I employment laws and best practices and aviation-specific regulations. Identify and partner with in-country Legal Advisors or specialists to support compliance and best practice in the UK&I., • Develop and implement policies, procedures, and programmes to support a high-performance culture., • Build strong partnerships between Human Resources and all aspects of the business to foster a positive and fulfilling work environment. Required Qualifications • 7-10 years of progressive HR experience in a complex and heavily regulated H24 multi-site environment with a large hourly workforce., • Strong working knowledge of UK&I employment laws, IR strategy, ACAS guidance and best practices., • Experience of managing multi-functional teams across HR Business Partnering, IR, Compliance and Policy., • Experience of working with Shared Services teams including offshore located operations., • Demonstratable ability to influence and engage at all levels of an organisation., • Bachelors (BA) or Masters (MA) Degree in Human Resources, Business Administration, Member or Chartered Fellow of the Institute of Personnel Development (FCIPD or MCIPD) or related field.

Are you an accomplished Reward professional who thrives at the point where strategic influence meets hands‑on delivery? We are partnering with a global organisation seeking a highly credible, commercially minded Senior Reward Manager to join a small, high‑performing Group Reward function operating at the heart of the business. This is a full-time role with hybrid working - 3 days per week in the office (ideally Tues, Weds, Thurs). This is a role for someone who has already honed their craft — someone comfortable working directly with senior leaders, navigating complexity with confidence, and providing clear, evidence‑based reward insight. It's also a role for those who are happy to pivot quickly: advising at a strategic level one moment and diving into detailed analysis or benchmarking the next. Reporting to the Group Reward Director and working closely with the Head of Reward, you will play a pivotal role in delivering the Group Reward strategy across a diverse and evolving business. Your work will focus on supporting Reward delivery for Group functions, providing deep technical expertise, and ensuring compensation remains competitive, coherent and aligned to business needs. You will also partner with People Business Partners and senior functional leaders, offering trusted guidance on pay, grading, benefits and reward programmes. This is a position where your judgement, influence and analytical rigor will directly shape reward outcomes. Key Responsibilities: • Provide expert Reward guidance to Group functions, ensuring market‑competitive total compensation and sound decision‑making., • Build strong relationships across Business Units, leading the analysis of pay issues, identifying root causes and presenting practical solutions., • Lead monthly Reward Network forums with Reward colleagues across the organisation, sharing best practice and enabling alignment., • Manage cyclical Reward activities for Group functions, including annual pay and bonus review, coordinating with global counterparts as needed., • Oversee benchmarking submissions and deliver clear insights to inform pay and bonus decisions for the UK Group Functions population., • Handle complex grading, job evaluation and benchmarking requests with accuracy and commercial sensitivity., • Manage the delivery of Group Functions’ benefits, collaborating closely with UK Reward teams and external providers., • Champion continuous improvement across Reward processes, enhancing quality, consistency and business impact., • Mentor and support more junior team members, acting as a role model within the function. About You: You will be a confident, experienced Reward professional with a track record of navigating complexity in large, multinational environments, but within a relatively small group function. You bring both the technical mastery and interpersonal credibility needed to influence senior stakeholders while maintaining the flexibility to step into hands‑on work whenever required. You will bring: • Significant experience in Reward, ideally gained in global corporate environments., • Strong grounding in compensation principles, external market trends and grading methodologies., • Exceptional analytical skills with the ability to translate data into clear, actionable insight., • Experience partnering across borders and working with diverse leadership teams., • Excellent communication skills — able to convey complex information simply and persuasively., • Strong project leadership capabilities, with resilience and pragmatism when navigating ambiguity., • High proficiency with Excel, HR systems (Workday an advantage), and reward modelling tools., • A reputation for sound judgement, professionalism, discretion and building trusted relationships. This opportunity is ideal for a Reward Manager who has already operated at a high level and enjoys being at the centre an influential Group team. Someone who relishes variety, adapts quickly, and brings both strategic thinking and operational precision — without ego, and with genuine curiosity and drive. If you are motivated by shaping reward decisions that have real organisational impact, while working in a collaborative, C-suite facing environment, this role offers both challenge and influence in equal measure.

This is an exciting opportunity for a Senior Business Analyst with Low-code Application experience to join a leading airport operations team, playing a pivotal role in shaping IT capabilities that support critical infrastructure and enhance the passenger experience. You’ll work across a broad business domain, leading business analysis activities and influencing strategic decisions that drive innovation and operational excellence. Main responsibilities • Build strong relationships with stakeholders to understand business challenges and shape IT solutions, • Lead and direct business analysis activities across a complex, multi-site environment, • Own the delivery of key BA outputs, including requirements gathering, operating model definition, and pre-project shaping, • Provide strategic analysis to influence IT investment decisions and present recommendations to senior leadership, • Collaborate with internal teams and external centres of excellence to deliver high-quality BA services, • Coach and mentor junior BAs, fostering a culture of continuous improvement, • Ensure alignment with enterprise architecture and IT strategy to deliver resilient, secure solutions Requirements • Strong Power Platform or low-code application Business Analysis experience including experience creating user stories, implementing process changes and working within an agile scrum framework, • Strong leadership and stakeholder management skills – someone who has had at least one direct report, • Ability to lead virtual teams and manage a broad portfolio of work, • Excellent communication, influencing, and change management skills, • Experience driving change through technology and delivering business value, • SharePoint experience Benefits • Salary up to £70,000 + up to 25% bonus, • Hybrid working – 3 days a week in the office, • 25 days holiday (plus bank holidays), • Travel allowance, • Generous pension scheme – up to 12% contribution, • Life assurance at 3x basic salary If you're interested in the role, please apply now for immediate consideration!

Our client is seeking a Client Services Manager to join their Client Services team on a full-time basis. This role sits within a small, energetic and ambitious organisation and will be responsible for overseeing client relationships to ensure high levels of satisfaction and retention while meeting wider business objectives. The successful candidate will lead and motivate a team, develop and implement effective service strategies and manage escalated client issues, drawing on a strong understanding of the organisation’s business systems, tools and processes. Key Responsibilities • Team Leadership: Recruit, train, motivate, and supervise client service representatives, setting goals and monitoring performance., • Client Relationship Management: Act as primary point of contact, build strong relationships and ensure clients receive exceptional service., • Strategy & Improvement: Develop and implement strategies enhancing customer satisfaction, retention & sales, • Issue Resolution: Investigate and resolve complex Client complaints and handle escalations., • Operations & Reporting: Oversee daily operations, ensure compliance and provide reports on service quality and performance., • Cross Functional Collaboration: Work with sales, IT, finance and operations to align on client goals and deliver integrated solutions. Skills and Experience Required • Strong problem-solving and strategic thinking skills, • Clear, confident communicator at all levels (written and verbal), • Proven ability to build and manage strong client relationships, • Experience identifying opportunities within existing client portfolios, • Effective cross-functional collaboration to deliver client requests, • Ability to produce and review accurate management reports, • Strong people leadership skills, with the ability to motivate and develop a team, • Highly organised, able to prioritise workloads in a fast-paced environment, • Proactive, adaptable and positive under pressure, • Basic knowledge of Data Protection and Information Security requirements (preferred) Pre-Employment Checks: Employment is subject to Right to Work, DBS, financial credit checks and references, in line with Financial Services requirements. Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson

Company Description INNOCEAN UK is a creative and integrated agency committed to delivering innovative and impactful solutions that challenge industry norms. As part of a global network spanning 46 offices across 23 countries, we bring together diverse cultures, talents, and experiences to produce award-winning work for our clients. This role will be working directly with one of our main clients for a temporary period of 1 year to cover a period of maternity leave. Role Description The Events and Sponsorship Specialist is responsible for assisting the Events and Sponsorship Manager with the development and implementation of the Events and Sponsorship strategy which follows the Marketing strategy (becoming leader in electrification and digital solutions) and the organisation of sponsorship and event activities to maximise the awareness of the Kia brand, with the aim of building a loyal Kia customer database, driving sales and converting prospects to next generation Kia owners. General • To provide a full-service Events and Marketing resource, including assisting with strategic planning, the formulation of annual event plans, budget management, briefing of agencies and management of the event and sponsorship projects process., • Identify and monitor how to define success of the strategy and individual projects, provide after-event reports and implement improvement plans going forward., • Management and control of assigned budgets, ensuring the relevant stakeholders are aware of spend commitments and managing budget spend levels thorough adherence to SAP protocols., • Implement and manage measurement tools to record performance of each sponsorship or event activity and of the Events strategy as a whole. Key Responsibilities Planning, managing and organising: • The KMUK national dealer conference and the mid-year conference including venue search, creative planning, agency management and a database strategy and invite process., • The dealer incentive trips including a dealer communication strategy., • All National events and exhibitions; and organisation of all sponsorship partnerships including the Kia Oval and the Australian Open., • The marketing window display at the Kia dealership on Great West Road Brentford (GWR)., • Internal events like Roadshow, Kia UK staff Springball, marketing meetings and events., • Responsible for the CRM and Social Strategy to amplify the impact of all sponsorship and event activities., • Responsible for all agency relationship and regards to all sponsorship and events and to facilitate the execution of all of the above., • Ensure KUK are receiving a value for money service and full accountability from all suppliers and renew suppliers on a regular basis for performance and value. Other Responsibilities/ Requirements • Keep updated with business knowledge in Kia marketing., • Keep updated with industry knowledge., • Prepare presentations and present., • Maintain event stock for quality and ensure that existing stock is used where possible to strive for cost efficiencies., • Must be able to travel on occasions. Policy and Benefits • 24 days holiday, plus bank holidays, • Birthday day off, • Hybrid working, • Work from Anywhere, • Pension Scheme, • Health Insurance and Life Assurance, • Enhanced Maternity, Paternity and Shared Parental, • Workplace Nursery Scheme, • Car Finance Scheme, • GymFlex, • Cycle and Bike Rental Scheme Worldwide UK is committed to protecting your privacy and complying with our obligations under data protection law. For more information on how we process your personal data for recruitment purposes, please email .

Chief Media Officer Salary: The starting salary is £62,310, which includes allowances totalling £3,009 allowance. The salary is broken down as £59,301 basic salary, which will increase annually until you reach the top of the scale £72,254 Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000. Location: Westminster Job advert Do you have the ambition to drive some of the country’s biggest news stories and passion to show Londoners how the Met is changing for the better? We are seeking a creative, driven Chief Media Officer with the skills, expertise and impact to help take the Met’s Communications & Engagement team to new heights. The Met is striving to meet the Commissioner’s goals of More Trust, Less Crime and High Standards. From neighbourhood crime to violence against women and girls, county lines and homicide – our performance is improving and we need a leader capable of inspiring a team to tell our stories to maximum effect. The successful candidate will have a track record of delivering exceptional results in a high-pressure environment. They will be adept at steering complex, headline-grabbing announcements and have the judgement to advise a Newsdesk dealing reactively with hundreds of enquiries a day. This is a great time to join one of the most exciting press offices in the business. Following a recent restructure, we are a new and vibrant team and the successful candidate will have the opportunity to play a leading role in our evolution. If you have the energy, ideas and determination to do that successfully, we would love to hear from you. You will be responsible for one of the following: • Leading a proactive media team responsible for a specific area of the Met’s delivery under the priorities set out in A New Met for London - our blueprint for improving policing in the capital. You will oversee and co-ordinate the planning and delivery of a media strategy, identifying proactive opportunities and effectively managing proactive and reactive communications of nationally significant and often controversial issues in a fast-paced environment. Every member of our team is expected to be multi-skilled and to work across several communication disciplines using modern tools and up-to-date professional practice. You will provide advice and leadership across media, digital and internal communications. You must be able to plan strategically and use insight and data to support your plans. You will build effective networks of influencer and community voices and understand how to collaborate effectively with teams handling campaigns, marketing and stakeholder management. About you: You’re not just a media professional - you’re a strategic thinker with a keen sense of the news cycle, political awareness, and a proven track record of managing media in high-pressure environments. You’ll need to be quick on your feet, leading a team with energy and vision while navigating the complexities of policing communications in the capital. How to apply To begin your career at the Met, please click the "apply button “. The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and Personal Statement. Candidates who successfully pass the interview process, but are not offered this job, may be contacted in due course about alternative roles at the same grade in the Met’s Comms & Engagement team where their experience and skillset are an appropriate fit. Completed applications must be submitted by 23:55 on 25 March 2025.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The BCG Henderson Institute (BHI) is seeking an experienced Global Marketing Manager to join its team for an 11-month maternity cover. BHI is BCG’s internal think tank, focused on developing rigorous, forward-looking research and thought leadership. In this role, you will lead BHI’s external partnerships and visibility strategy, managing key external relationships and overseeing the Seat at the Table (SATT) and partnerships portfolio. Your goal will be to expand the Institute’s global network and increase visibility for its experts across influential platforms. As a core member of BHI’s global marketing team, you will also drive multi-channel campaigns to position BHI and its thought leaders effectively—both within BCG and in the broader public sphere. In addition, you will support events hosted by the Institute. • Oversee BHI’s participation in global platforms and strategic partnerships, including External Partnerships and the Seat at the Table (SATT) portfolio., • Cultivate relationships with key external partners (e.g., media, event organizers, academic and research institutions) to enhance BHI’s reputation and reach., • Formulate and implement our global partnership strategy in collaboration with key stakeholders., • Identify and pursue high-impact opportunities for BHI experts to publish, speak, and engage on global platforms (e.g., Harvard Business Review, MIT Sloan Management Review, Davos, Fortune)., • Collaborate with BHI content teams to align messaging with BCG’s broader priorities and capabilities., • Serve as a connector between BHI experts and relevant stakeholders—both internally and externally—to identify and promote impactful content., • Identify opportunities for improvement and innovation in content delivery, amplification, and audience engagement, including KPI setup and measurement., • Design and implement integrated marketing campaigns to promote BHI’s research and thought leadership across digital, social, and event channels What You'll Bring • 8–10 years of relevant B2B marketing experience, ideally within professional services, consulting, or a think tank environment., • Proven ability to develop and execute global marketing strategies, with a focus on positioning thought leadership content., • Strong track record of managing external partnerships, including media outlets, global organizations, and high-profile event platforms., • Experience organizing events for senior- and executive-level audiences., • Experience designing and executing impactful marketing campaigns for book launches is an advantage., • Data-driven and analytical mindset, with the ability to measure campaign performance and use insights to optimize outcomes., • Excellent stakeholder management skills, particularly when engaging senior leaders in collaborative, cross-functional settings., • Comfort operating in a global, matrixed organization and partnering across geographically dispersed teams., • Exceptional project management and organizational skills, with the ability to manage multiple priorities in a dynamic, fast-paced environment., • Strong intellectual curiosity and comfort engaging with complex content, with the ability to distill and communicate it clearly to diverse audiences., • Meticulous attention to detail and a commitment to high-quality execution., • Bachelor’s degree required; Master’s degree preferred., • Familiarity with marketing tools and platforms such as Microsoft Dynamics, Marketo, and Tableau is a plus., • Quick learner, open to experimenting with new tools and approaches., • Excellent written and spoken English communication skills. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions. What You'll Do Our BCG X teams own the full analytics value-chain end to end: framing new business challenges, designing innovative algorithms, implementing, and deploying scalable solutions, and enabling colleagues and clients to fully embrace AI. Our product offerings span from fully custom-builds to industry specific leading edge AI software solutions. As a Data Scientist and Senior Data Scientist, you'll be part of our rapidly growing team. You'll have the chance to apply data science methods and analytics to real-world business situations across a variety of industries to drive significant business impact. You'll have the chance to partner with clients in a variety of BCG regions and industries, and on key topics like climate change, enabling them to design, build, and deploy new and innovative solutions. Additional responsibilities will include developing and delivering thought leadership in scientific communities and papers as well as leading conferences on behalf of BCG X. Successful candidates are intellectually curious builders who are biased toward action, scrappy, and communicative. We are looking for talented individuals with a passion for data science, statistics, operations research and transforming organizations into AI led innovative companies. Successful candidates possess the following: • Comfortable in a client-facing role with the ambition to lead teams, • Likes to distill complex results or processes into simple, clear visualizations, • Explain sophisticated data science concepts in an understandable manner, • Love building things and are comfortable working with modern development tools and writing code collaboratively (bonus points if you have a software development or DevOps experience), • Significant experience applying advanced analytics to a variety of business situations and a proven ability to synthesize complex data, • Deep understanding of modern machine learning techniques and their mathematical underpinnings, and can translate this into business implications for our clients, • Have strong project management skills, • Master's degree or PhD in relevant field of study - please provide all academic certificates showing the final grades (A-level, Bachelor, Master) What You'll Bring • *TECHNOLOGIES: * Programming Languages: Python Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.