Head of Property Management
1 day ago
Richmond
Head of Property Management • Lead, inspire, and manage property management teams across all PMCs., • Implement and execute business strategy in line with the company’s goals and growth plans., • Foster a culture of accountability, collaboration, and excellence across the department., • Work closely with board-level executives to provide strategic insights and updates on market conditions, lettings legislation, and business performance., • Operational Management, • Oversee the management of all occupied units across the business and its brands., • Maintain oversight of the lettings portfolio, ensuring compliance, efficiency, and client satisfaction., • Drive key income streams including renewals income and property management income, ensuring targets are achieved or exceeded., • Monitor and manage the retention of occupied units within the managed portfolio., • Full accountability for Renewals department and income, Property management income., • People & Performance, • Lead, train, coach, and mentor property management staff to achieve professional growth and high performance., • Conduct regular performance reviews and ensure robust people management processes are in place., • Maintain a strong understanding of HR best practices and support the professional development of all team members., • Co...