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In a Nutshell… We have a fantastic opportunity for a Site Manager to join our team within Vistry South West Midlands, at our Sphinx Drive site in Coventry. As our Site Manager you will be responsible for overseeing and supporting the control and delivery of construction projects to meet client specifications (safety, quality, cost, time, etc.) such that all budget, risk, specification, project timescales, customer and business objectives are met in full. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits… In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality Experience working on new build housing projects Experience in the management of Health and Safety on site Conversation / presentational skills in the sense of a customer facing role. NVQ Level 3, 4 or 5 in Building Construction or similar Good working knowledge of Microsoft Word, Excel, Power Project and Asta Valid First Aid at Work Certificate Valid SMSTS Certificate Assisting in the management of all aspects of the build process in a fast paced, high volume residential developer Up to date knowledge of Health and Safety, and environmental obligations and building legislation More about the Site Manager role… Oversee site operations to ensure adherence to specifications, timelines, and budgets. Ensure compliance with health, safety, and environmental regulations, promoting a safety culture. Direct labour, equipment, and resources to achieve project completion on time and within budget. Monitor project progress, addressing delays, risks, or issues promptly. Conduct regular site inspections to assess quality, safety, and progress. Coordinate with the Buying and Surveying teams to ensure timely procurement of materials and services. Manage site teams, monitor performance, and implement corrective actions as needed. Attend weekly meetings with the site sales executive. Ensure permits and inspections are in place before and during the project. Conduct site inductions for new personnel and subcontractors on health and safety procedures. Maintain accurate records of site activities and project documentation. Support site logistics to ensure proper material storage and availability. Oversee project closeout, ensuring all tasks are completed and documentation submitted. Ensure compliance with safety policies and regulations. Develop and lead staff to maintain high morale and performance. Support training and development of team members. Ensure 100% compliance with NHBC standards and building regulations. Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-KM1 #LI-onsite

Irlam Associates are seeking a proven and experienced Transport Manager (Permanent Nights) within the fast paced world of parcels with a great client of ours. This is an excellent opportunity to join a leading name in the parcel delivery sector, overseeing a high-volume, time-critical night operation where performance, compliance, and service excellence are paramount. The Role: As Transport Manager, you will be responsible for the smooth and efficient running of the night transport operation, ensuring all collections and deliveries are executed on time and in full. You will lead a team of drivers and supervisors within a fast-moving hub environment, driving operational performance while maintaining the highest standards of safety and compliance. Key responsibilities include: Full operational control of the night transport function Leading, motivating and developing transport and driver teams Ensuring compliance with all transport legislation, including O Licence requirements and driver hours regulations Managing route planning, load optimisation and vehicle utilisation Driving on-time performance and service level agreements Liaising with internal stakeholders and client contacts to ensure smooth operation flow Monitoring KPIs and implementing continuous improvement initiatives Ensuring health & safety standards are consistently upheld across the operation The Candidate: We are looking for a hands-on, experienced Transport Manager who thrives in a high-pressure, time-critical environment. You will ideally have: Proven experience within parcel, express logistics or high-volume transport operations Strong leadership background managing drivers and transport teams Excellent understanding of transport compliance and legislation Experience working permanent night shifts or within 24/7 operations A proactive, solutions-focused approach with strong decision-making ability CPC National/International (preferred or required depending on client) The Package: Competitive salary dependent on experience (£50k - £60K) Permanent night shift pattern offering stability and consistency Opportunity to work with a leading parcel logistics business Career development within a growing and fast-paced sector Strong operational support structure and modern transport systems If you are a driven Transport Manager looking for your next challenge in a high-energy parcel environment, we would love to hear from you

We are looking for a part time (10 hours per week 17:00 - 19:00 Monday - Friday) reliable and proactive Therapy Lab Support Assistant to help ensure teaching environments run smoothly for both students and academic staff. This is a hands-on, practical role where you will play a key part in preparing therapy labs and classrooms for teaching sessions. You'll help create a safe, organised, and welcoming learning environment by setting up equipment, maintaining supplies, and supporting day-to-day operations. If you enjoy working as part of a team, have a willingness to learn, take pride in keeping things organised, and like a varied role with practical tasks, this could be a great opportunity for you. Key Responsibilities * Set up and prepare classrooms and therapy labs for teaching sessions * Provide and organise equipment, materials, and consumables * Clear, clean, and reset rooms after classes * Maintain equipment, including routine cleaning and basic checks * Manage laundry changes and ensure therapy areas are well presented * Support safe working practices and follow health and safety guidelines About You We're looking for someone who is: * Organised, reliable, and able to manage routine tasks efficiently * Comfortable working in a hands-on environment * A strong team player with good communication skills * Flexible and willing to support across different activities Additional Information Location: Coventry City Centre Hours: 10 hours per week 17:00 - 19:00 Monday - Friday Temporary until November 2026 At thefutureworks, we are deeply committed to providing outstanding service while championing equality, diversity, and inclusion in every step of our recruitment process. Each application is reviewed with care and attention to your unique experience, skills, and achievements. If your application is shortlisted, a friendly member of our team will be in touch within 48 hours

Job Title: KS2 Teaching Assistant, Primary School (Bedworth – CV12) Start Date: April 2026 or Immediate Contract: Full-Time (37.5 Hours a Week), Term Time Only Pay: £92.62–£100 per day (PAYE – no umbrella deductions) / approx. £463–£500 weekly Job Description: We are supporting a Primary School in CV12 Bedworth who are seeking a KS2 Teaching Assistant. The school offers a supportive environment and values strong teamwork. You will assist with classroom learning, deliver targeted interventions and help pupils build confidence in their studies. Key Requirements: • Experience supporting KS2 pupils • Strong communication skills • Two recent references • Right to work in the UK Benefits of working for justteachers: • Competitive pay rates • Weekly PAYE Pay – no umbrella deductions • Dedicated specialist consultants • Access to our CPD hub – training including Safeguarding, Cyber Security, Autism Awareness, De-Escalation and many others • Access to exclusive roles in Primary, Secondary and SEND Schools across Coventry & Warwickshire • Tailored in-house training • Referral Scheme Apply Now: If you're ready to support KS2 pupils in Bedworth, we’d love to hear from you. Safeguarding: • All applicants must hold (or apply for) an enhanced DBS subscribed to the update service and show commitment to safeguarding and promoting the welfare of students

Job Title: Behaviour Support Assistant, Secondary School (Bedworth – CV12) Start Date: April 2026 or Immediate Contract: Full-Time (37.5 Hours a Week), Term Time Only Pay: £92.62–£100 per day (PAYE – no umbrella deductions) / approx. £463–£500 weekly Job Description: We are supporting a Secondary School in CV12 Bedworth who are seeking a Behaviour Support Assistant to support students with additional behavioural needs. The school has a strong pastoral system in place. You will provide targeted support, help manage behaviour and support students in accessing learning. Key Requirements: • Experience supporting behaviour needs • Calm and resilient approach • Two references • Right to work in the UK Benefits of working for justteachers: • Competitive pay rates • Weekly PAYE Pay – no umbrella deductions • Dedicated specialist consultants • Access to our CPD hub – training including Safeguarding, Cyber Security, Autism Awareness, De-Escalation and many others • Access to exclusive roles in Primary, Secondary and SEND Schools across Coventry & Warwickshire • Tailored in-house training • Referral Scheme Apply Now: If you're ready to support students in Bedworth, we’d love to hear from you. Safeguarding: • All applicants must hold (or apply for) an enhanced DBS subscribed to the update service and show commitment to safeguarding and promoting the welfare of students

Production Engineer – Milling Pailton Engineering is growing its operations and is now looking for an experienced Production Engineer – Milling to enhance and optimise our CNC milling processes. You’ll join a modern, clean facility where you’ll have autonomy, development opportunities, and a clear voice in continuous improvement. In return, we offer up to £45,000 salary, overtime opportunities, Medicash, 25 days’ holiday plus bank holidays, and more. About Pailton Engineering Located in Coventry, Pailton Engineering is a global leader in the design and manufacture of precision steering systems. Our components are used in military, commercial, and specialist vehicles worldwide - trusted where performance, reliability and safety are critical. Our culture is built on engineering excellence, teamwork and continuous investment in people and technology. About the Role As a Production Engineer – Milling, you will take the lead in planning, coordinating and improving CNC milling operations. You’ll focus on improving quality, reducing cycle times, and driving productivity through smarter tooling strategies, better programming, and operator support. This role is ideal for someone with a strong CNC background who is ready to step into a lead role that offers ownership, variety, and visibility across the production floor. You’ll work closely with machinists, engineers and the wider production team to ensure precision standards are consistently achieved. Hours, Location & Pay Location: Phoenix House, Holbrook Lane, Coventry, CV6 4AD Salary: Up to £45,000 per year + Overtime (enhanced rate of 1.5x) Hours: Monday to Friday, full-time, based on-site Key Responsibilities Plan, coordinate and improve all milling operations in line with production goals Develop and optimise CNC milling programmes for quality and efficiency Select appropriate tooling and cutting parameters to maximise productivity Lead continuous improvement and lean manufacturing projects Provide training and mentoring to CNC machinists and operators Troubleshoot milling-related issues and implement corrective actions Ensure compliance with safety, quality, and ISO/IATF standards Key Skills & Experience Experience in production engineering, specifically within HAAS (or similar) CNC milling environments Strong knowledge of CNC programming and CAD/CAM (e.g. EdgeCAM, Fusion 360) Ability to analyse tooling and cycle time data to improve throughput Knowledge of lean manufacturing and continuous improvement methodologies Collaborative mindset with strong communication skills Recognised qualification, apprenticeship or timeserved. Benefits 25 days’ holiday + bank holidays Company pension (3% employer contribution) Medicash healthcare plan (after probation) Death in service benefit (2x salary) Overtime paid at 1.5x A modern manufacturing site with high-spec machinery and strong investment in technology A close-knit and collaborative engineering team with high staff retention Ready to shape the future of milling at Pailton? Click to Apply and take your place in a company that values precision, continuous improvement, and engineering leadership

Teaching Personnel are currently looking for teaching assistants and higher-level teaching assistants to work in Special Educational Needs schools across the Coventry/Nuneaton area. Competitive pay rates £90 - £100 per day depending on experience/qualifications Full time, Part time and day-day roles available 1:1 support and classroom-based learning. Roles starting ASAP and after the Christmas break Prior experience preferred but not essential Candidates encouraged to apply: Teaching Assistants with school/education based experience Level 2/3 Teaching Assistants University Graduates Sports Coaches Support workers/care workers Aspiring Teachers As part of safer recruitment guidelines, all applicants will subject to standard vetting checks: 2 employment references An enhanced DBS check on the update service Applicants who have lived outside the UK for 6 months or more in the last 5 years will be required to present an Overseas Criminal Check (police check) If you have a genuine passion for helping young people with SEN engage in education and want to make a positive impact on their educational journey, we would love to hear from you. All applicants will require the appropriate qualifications and training for this role. Please see the FAQ’s on the Teaching Personnel website for details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’ this may also include an online search as part of our due diligence on shortlisted applicants. We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided. For details of our privacy policy, please visit the Teaching Personnel website

Job Title: Resource Base Teacher (Mainstream Primary) Location: Coventry, West Midlands Contract Type: Full-time (part-time considered) Start Date: ASAP Salary: Paid to Scale About the Role A welcoming and inclusive mainstream primary school in Coventry is seeking an experienced and committed Resource Base Teacher to join their dedicated team. This role is based within our specialist resource base, supporting pupils with Special Educational Needs and Disabilities (SEND), including those with Education, Health and Care Plans (EHCPs). This is a rewarding opportunity for a teacher with a strong background in SEND who is passionate about inclusion and responsive to the evolving national SEND landscape. Key Responsibilities (Daily Practice) Plan and deliver highly differentiated lessons tailored to individual pupil needs, particularly those with SEND Lead small-group and individual teaching sessions within the resource base Implement, review, and adapt EHCP and Individual Support Plan (ISP) targets in line with pupil progress Remain responsive and adaptable to national SEND reforms, including changes outlined in the Every Child Achieving and Thriving implemented by DfE White Paper Adjust provision and documentation practices as EHCP and ISP formats evolve Use a range of strategies (e.g., visual supports, structured routines, sensory approaches) to support learning and engagement Work closely with teaching assistants on a daily basis to direct support and maximise pupil progress Facilitate appropriate integration opportunities with mainstream classes Monitor, assess, and record pupil progress daily, adapting teaching accordingly Manage behaviour positively using consistent, nurturing approaches Liaise regularly with parents/carers, SENCO, and external professionals (e.g., speech and language therapists, educational psychologists) Contribute to reviews and maintain accurate, up-to-date SEND documentation Essential Requirements Qualified Teacher Status (QTS) Proven experience working with pupils with SEND (essential), ideally within a resource base or specialist provision Strong understanding of EHCP processes and inclusive teaching strategies Flexibility and willingness to adapt to changes in SEND policy and practice, including reforms to EHCP and ISP frameworks Experience supporting children with a range of needs (e.g., ASD, speech and language needs, SEMH) Excellent communication, organisation, and teamwork skills Desirable Additional SEND qualifications or training Familiarity with evolving SEND frameworks and statutory guidance We Offer A supportive and forward-thinking school community in Coventry Strong leadership and an experienced SENCO team Ongoing professional development focused on SEND and national reforms A well-resourced and structured resource base Opportunities to work collaboratively with external specialists A commitment to staff wellbeing and work-life balance CPD accredited training opportunities Paediatric First Aid training opportunities How to Apply Please submit your up-to-date CV including relevant dated experience either online or email (url removed) This school is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to an enhanced DBS check and satisfactory references. All applicants will require the appropriate qualifications and training for this role. Please see the FAQ’s on the Teaching Personnel website for details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’ this may also include an online search as part of our due diligence on shortlisted applicants. We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided. For details of our privacy policy, please visit the Teaching Personnel website

Job Introduction Due to continuing growth, we are recruiting for a Vehicle Technician to join Listers Volkswagen Coventry. The hours of work are 8:30am to 5pm, Monday to Friday,as well as working 1 in 3 Saturday mornings, 8:30am to 1pm. We offer industry leading basic salaries & bonus and are reflective of each applicant's experience and skillset. Basic Salary up to £45,000 with OTE up to £48,000 plus benefits. As a Technician at Listers, you will be at the forefront of utilising our state of the art systems to diagnose and troubleshoot technical issues with all vehicles. Your expertise will play a crucial role in ensuring the optimal performance of our customers vehicles, providing outstanding customer support, and collaborating with different departments across the business to achieve goals. Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. Our team members are rewarded for their individual contribution, customer satisfaction and for overall team performance. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a VW Qualified Technician or Master Technician. For more information or an informal chat, you can call 07793 314819to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time. The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing. Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems. You will have the ability to fit manufacturer accessories and audio equipment. You will have a full understanding of Customer Satisfaction and its impact on the business. You will be trained and able to operate additional systems, such as video reporting i.e CitNOW. You also will be able to complete all service paperwork to manufacturer and brand standards. Working closely with other members of the workshop team to constantly learn and share knowledge. About you We consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers. Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you. As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided. MOT License would also be beneficial but not essential. Full UK Driving licence. As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire.We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank. TPBN1_UKTJ

Teaching Assistant (Special Educational Needs) Location: Coventry Salary: £90 to £100 a day Contract Type: Full-Time or Flexible (Part-Time/Ad Hoc) About the Role: We are seeking a dedicated and compassionate Teaching Assistant to join our special school in Coventry. This role involves supporting children and young people with a range of special educational needs (SEN), helping them to access learning, develop independence, and achieve their full potential in a safe and nurturing environment. Key Responsibilities: Support students with a variety of SEN, including autism, learning difficulties, and additional needs Assist the class teacher in delivering tailored lessons and activities Provide one-to-one and small group support Promote positive behaviour and emotional wellbeing Help with personal care where required Create a supportive, inclusive, and engaging learning environment Requirements: Previous experience working with children or young people with SEN is desirable A patient, empathetic, and proactive approach Strong communication and teamwork skills An Enhanced DBS on the Update Service (or must be willing to apply for one) A genuine passion for supporting children with additional needs What We Offer: Full-time or flexible working options to suit your availability A supportive and welcoming school environment Opportunities for training and professional development The chance to make a meaningful difference in students’ lives How to Apply: If you are enthusiastic about supporting children with special educational needs and want to be part of a committed team, we would love to hear from you. Please submit your CV and a brief cover statement outlining your experience and availability. All applicants will require the appropriate qualifications and training for this role. Please see the FAQ’s on the Teaching Personnel website for details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’ this may also include an online search as part of our due diligence on shortlisted applicants. We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided. For details of our privacy policy, please visit the Teaching Personnel website

Role Title: Hardware Asset Manager Duration: contract to run until 30/09/2026 Location: Coventry, Hybrid 1 day per month onsite Rate: up to £312.80 p/d Umbrella inside IR35 What You'll Be Doing The role will be responsible for the effective delivery of IT Software and Hardware Asset and License Management across IT, using an ITIL framework. You will be a senior lead in defining, implementing, maintaining and continuously improving the IT Asset (ITAM) services, ensuring efficient creation, maintenance and management of the Asset and Configuration Management Data Base (AMDB & CMDB) and CMS tools including: Definition, Creation and Implementation of effective processes and controls for Software and Hardware Asset and License Management. Enforce and enhance policies, processes and procedures for Software and Hardware Asset Management. Ensure the AMDB and CMDB is definitive, up-to-date, accurate and the correct source for all IT Infrastructure hardware and applications. Auditing and verifying the integrity of the CMDB, to identify issues with, and improve processes associated to the update of system records. Monitors and reports on the Software and Hardware Asset and License Management processes effectiveness and efficiency and recommends improvements as part of a continual service improvement programme. Development and maintenance of the Software and Hardware Asset Management plans. Identification, classification and specification of all Software and Hardware Asset and configuration items (CIs) with their relationships to other CI's. Identification of ownership and accountability for management for all Software and Hardware Asset CI's within the AMDB and CMDB. Lifecycle management and status accounting for all Software and Hardware Assets Items. Other activities will include: Support and Management of any assigned resources. Working with IT Services to ensure the requirements for new services and technology introduced to the business are understood and successfully implemented within the CMDB. Management and enhancement of toolsets for Software and Hardware. Development and production of regular reporting. Professional qualifications or essential experience required: Ideally ITIL foundation plus other relevant ITIL intermediate level qualifications. Extensive knowledge of IT Software and Hardware Asset Management and Contract and License management principles, processes, standards, new and evolving best practices. Significant experience in an IT Service environment, ideally with experience in a financial organisation. Proven experience of establishing and improving IT Asset and Configuration Management Processes. Operational and best practice experience of the ServiceNow and SNOW toolsets deployment and management, with CMDB schema ideally using the CSDM model with best practice Experience in the development of automated data interfaces to update the CMDB, and the normalisation of data for Software and Hardware. Knowledge of ServiceNow discovery with the application of best practices. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply

Cadent Gas Ltd Lead the technical expertise that keeps our digital operations running As our IT Field Technical Specialist, you’ll be recognised as a technical leader within our IT Field Support service—bringing expertise, guidance and direction to ensure our colleagues receive exceptional IT support. This role goes far beyond resolving incidents: it’s about influencing service quality, driving operational excellence, and shaping how we deliver technology across all five Cadent networks. You’ll guide and support IT Field Analysts and Associates, helping prioritise workloads across business‑as‑usual and project delivery. You’ll analyse data and performance to identify improvements, ensure operational efficiency, and embed Cadent’s purpose, values and ambition across the team. Why you'll love this role: Operational Influence – Take a leading role in shaping how IT Field Support operates across all Cadent networks. End‑to‑End Responsibility – Oversee service performance, technical resolution, proactive maintenance, governance and documentation. Leadership Impact – Guide, support and mentor Field Analysts and Associates across BAU and project workloads. Cross‑Functional Collaboration – Work with IT, suppliers, operational teams and senior leaders to deliver seamless IT services. Continuous Improvement – Drive efficiency, increase first‑time fix rates and embed best practice across the field function. What you'll bring: Technical Expertise – Knowledge across networks, Microsoft operating systems, AD/Entra ID, M365, hardware, Intune/SCCM, AV, printing and IT security principles. Leadership Capability – Experience leading or supporting multi‑disciplinary technical teams, preferably within a multi‑sourced IT environment. Strong Communication Skills – Able to translate complex technical issues into clear business language. Service Excellence – Experience working in ITIL‑based environments with strong customer service at senior levels. Stakeholder Confidence – Ability to manage relationships with internal teams, senior leaders, suppliers and operational colleagues. Delivery Focus – Ability to manage workloads, drive performance, support incident resolution and maintain operational standards

Job Title: Facilities Director Location: Coventry - 5 Days On-Site Reporting To: Chief Executive Officer / Board of Directors Role: Our client are a leading Special Purpose Vehicle (SPV) delivering high-quality facilities management and infrastructure services in the healthcare sector. We operate and manage The Coventry and Rugby Hospital Company PLC, providing critical services under a PFI contract. We are seeking an experienced and strategic Facilities Director to join our leadership team and drive operational excellence across all facilities functions. Role Purpose: The Facilities Director will provide senior leadership and strategic direction for the management, operation, and maintenance of hospital facilities under PFI contracts. This role requires a strong track record in managing PFI projects within a healthcare setting, ensuring compliance with contractual obligations, regulatory standards, and service excellence. The successful candidate will be responsible for delivering cost-effective, safe, and sustainable facilities services while maintaining a high standard of patient care environment. Key Responsibilities: Provide strategic leadership and direction for all facilities management operations across the hospital. Oversee the delivery of PFI contracts, ensuring compliance with contract terms, KPIs, and performance standards. Develop and implement long-term maintenance, asset management, and lifecycle strategies for hospital infrastructure. Lead a multi-disciplinary team including estates, maintenance, engineering, and FM service providers. Manage budgets and financial performance for facilities operations, ensuring value for money and contract efficiency. Ensure all facilities comply with statutory regulations, health and safety standards, and NHS requirements. Act as the primary liaison with NHS Trusts, PFI partners, and other stakeholders. Drive continuous improvement initiatives to optimise service delivery, operational performance, and patient satisfaction. Support sustainability and environmental initiatives across the estate. Person Specification / Experience Required: Proven experience as a senior facilities or estates director within a hospital or healthcare environment. Demonstrable track record managing PFI projects/contracts in the NHS or private healthcare sector. Strong knowledge of facilities management, lifecycle planning, and asset management. Excellent understanding of NHS frameworks, statutory compliance, and regulatory requirements. Experience leading multi-disciplinary teams and managing outsourced service providers. Strong financial acumen, including budget management and performance reporting. Excellent stakeholder management and communication skills, with the ability to engage effectively with executive teams, clinicians, and external partners. Strategic thinker with the ability to drive operational excellence and innovation. Qualifications: Professional qualification in Facilities Management, Engineering, or related discipline (e.g., CEng, MCIOB, BIFM Level 7 or equivalent). Relevant PFI/PPP project management experience. Health & Safety qualification (NEBOSH or equivalent) desirable. Why Join Us: Opportunity to lead facilities management for a high-profile hospital under a long-term PFI contract. Be part of a dynamic leadership team with scope to influence strategic direction. Competitive salary and benefits package. Work in a purpose-driven environment delivering critical healthcare services

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role The role ensures that the TTD directorate is doing things right by focusing on managing and measuring its performance. Overseeing and ensuring clear links to business outcomes and business value. With an ongoing remit to assess whether the TTD directorate is set up optimally to deliver the desired business outcomes. This role is part of Technology & Information where you'll help us give colleagues the infrastructure, support and insight they need to be brilliant. This post is available for up to six months as a secondment opportunity. What you'll achieve Accountable for how Transformation, Technology & Data (TTD) is managed across the organisation with a remit that covers Budget Governance, Commercial Management, Resource Governance, Performance Monitoring, Team Engagement and Development and Risk Management. Responsible to the CTIO for the central resource planning across TTD aligned to the strategic roadmap; the prioritisation of project and service plans; support for the overall governance of TTD. Responsible for developing and managing the supplier strategy, TTD commercial plans and activities, and ongoing vendor relationship management. Responsible for the accurate preparation, assessment, planning, measurement and communication for all activities in the TTD directorate. Develop and oversee budget for the function - working closely with SMT and Finance to align budgets to business objectives. Develop strategic partner and supplier strategy and manage engagement to ensure delivery to contract and inward investment opportunities. Governance of resource allocation across Transformation, Technology & Data teams to maximise efficiency and appropriate allocation of resource to capex and opex budgets Ensure team capacity and capability is aligned to business strategic roadmap and requirements Track strategic and operational performance of the function - scorecard and OKRs Communication of plans, regulations and policies to senior stakeholders within the business, in a clear and understandable way. Liaison across the Exec, Leadership and Head of Service communities, and also externally to business owners and stakeholders on TTD governance committees.What you'll bring Essential skills An effective mix of technical expertise, leadership capabilities and strategic skills including: Strategic vision - aligning Transformation, Technology & Data strategies with business objectives, customer and colleague outcomes. Technical expertise - an awareness of the technology and data estate within Orbit, and the strategic technology and data roadmap Leadership and management - experience of leading teams (direct and matrix), managing complex deliveries and projects, and fostering collaboration Change management - adapting to and leading organisational change, with specific focus on Transformation, Technology & Data organisations. Financial acumen - managing budgets effectively to optimise business value Business acumen - understanding business processes finance and how the delivery of transformational change and technology drives growth and efficiencies Data & Analytics - leveraging data for informed decision-making Resource planning - overseeing the alignment of Transformation, Technology & Data resource plan to ensure strategic delivery plans are achieved, as well as the directorate maintaining the required resources to assure operational service levels for technology and data. Experience of building cross-departmental relationships and effective communication with Exec, Leadership and Heads of Service, as well as the wider teams across the business. Demonstrate a high degree of emotional intelligence, with empathy and trust-building to support sound decision-makingWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit are delighted to be recruiting for a Governance Assistant to join us in this brand new role to Orbit Group. In this role you will provide support to the Governance team on all matters relating to the effective running of the Governance and Company Secretariat functions of Orbit, supporting all members of the team and the Group’s Board and Committee members. The Governance Assistant will provide essential administrative and operational support to the governance team, supporting it to operate efficiently, compliantly, and in line with best practices. The role will ensure that the governance function runs smoothly, manage meeting logistics, draft agendas, track action items, and maintain records, facilitating effective decision-making and supporting overall governance compliance. This role is part of Regulatory & Governance where you'll help us give colleagues the support and expertise they need to be brilliant. What you'll achieve Responsible for the administrative services and support to the governance and company secretariat function Maintain the Group governance calendar, including the Board and Committee meeting schedules Manage the governance team and company secretariat calendars, scheduling appointments, and booking meeting rooms or conference facilities. Assist in the production of governance reports, papers, presentations and similar documentation Support the Director of Governance and Company Secretary and Head of Governance liaison with the Chief Executive, Executive Directors, Board Chair and Board and Committee Members Support with the budgeting and tracking of expenditure within the governance function Contribute to the financial delivery of the service by booking facilities, catering, travel and resources via agreed procurement processes. Process Board and Committee expenses Raise purchase orders, check and goods receipt invoices for payment.What you'll bring Essential skills A confident, highly organised individual with excellent planning, prioritisation and time-management skills Experience in an administrative support role in a large organisation. Proficiency in both written (emails, reports) and verbal (phone etiquette, greeting visitors) communication The ability to manage complex calendars, prioritise a heavy workload and meet shifting deadlines Experience of handling confidential and sensitive information with discretion Strong attention to detail and precision in data entry, proofreading documents, and maintaining accurate filing systems. Ability to develop and maintain strong colleague relationships and deliver high standards of customer service. Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams, SharePoint). Enthusiasm, flexibility, willingness to learn together with a “can-do” attitude.Desirable skills Understanding of governance principles and the role of Boards in a not-for-profit or regulated sector.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We believe that everyone is entitled to a good quality home that they can afford, in a place that they are proud to live. But we can’t achieve this without passionate and committed colleagues who share our vision and who want to learn and grow, and make a difference. If this is you, come and join us. Making it your home, together. The role 12 month contract available Step into a leadership role where you’ll inspire and guide a team of Customer Care Advisors to deliver exceptional experiences. Your mission? Ensure every customer feels informed, supported, respected, and truly valued. This role offers more than responsibility-it provides a clear professional development framework, including training and growth opportunities that can increase your base salary as you progress. If you’re passionate about service excellence and empowering teams, this is your chance to make a real difference Customer Care is accessible to our customers from 8am to 8pm Monday to Friday and between 8am to 1pm on Saturdays. The team work shift patterns within these times. Colleagues work to fair and robust shift pattern rotas which are communicated in advance. This role is part of our Customer Directorate where you'll help us to lead the way keeping our promise to more than 100,000 customers. What you'll achieve No two days will be the same. This role will involve leadership, coaching and operational delivery across all customer contact channels and service areas. You will work to ensure colleagues are engages, processes are efficient, and values lived daily. You will embody the following behaviours: Respectful Challenger - encourages better ways of working, constructively challenging when needed. Caring Contributor - builds trust, supports colleagues, and strengthens team spirit. Ambitious Improver - actively seeks opportunities to grow, innovate, and enhance service. Lives Orbit’s values: respecting and valuing customers, caring for colleagues, achieving together.What you'll bring Essential skills Experience leading customer service teams in a fast-paced contact centre environment. Strong coaching and mentoring skills, with the ability to inspire and bring out the best in people. Confidence in managing performance, delivering feedback, and driving accountability. Proven ability to analyse data and customer insight to drive improvements. Strong communication and influencing skills, able to handle complex conversations with empathy. Good IT literacy and ability to use customer service systems effectively. Flexible and resilient, able to adapt to change and maintain focus under pressure.Desirable skills Experience within housing / supporting vulnerable customer groups.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

Service Centre Advisor 37.5 hours per week, working patterns available of Monday- Friday 09.30-17.30 plus 1 in 4 Saturdays 09.00-13.00 (Jan-Aug) contracted and paid as overtime £25,687.70 per annum The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for a Service Centre Advisor. The successful candidate will play a key role in supporting the Service Centre Management Team by delivering outstanding customer service and high?quality member communication across all channels. The position is focused on consistently meeting agreed KPIs and SLAs whilst maintaining a friendly, professional, and solutions?driven approach. A core part of the role is to add value wherever possible, enhancing every interaction and contributing to the overall success and objectives of the Club. Daily duties and responsibilities will include: Champion the value of Club membership by confidently communicating its benefits and proactively engaging non?members to drive membership growth. Handle all member and non?member bookings for Club Sites, aiming to convert every enquiry into a confirmed booking while offering attractive alternatives when first choice is not available, providing, at all times, sales through service. Manage membership renewals efficiently, processing payments and ensuring a seamless, positive renewal experience for every member. Conduct outbound calls to support retention, bookings management, and other targeted campaigns as directed by the Service Centre Management Team. Be confident, and knowledgeable on all Club products and Services to be able to deliver exceptional service on all calls, both inbound and outbound. To utilise skills of persuasion to encourage members to engage more with us or renew their membership. Provide exceptional service on every call, combining friendliness with professionalism to deliver accurate information and build strong member relationships. Consistently meet and exceed call?handling KPIs, contributing to the overall performance and success of the Service Centre. Drive customer satisfaction in line with Net Promoter Score expectations. To recognise when levels of confidentiality are required and remain professional at all times, ensuring to meet with all relevant legislation including GDPR and payment processing. We are looking for the following in applications: GCSE’s or equivalent to include English and Maths Competent with Microsoft packages Experience of working within a busy customer environment or team Experience of customer interactions, service and persuasive skills Develop a good working knowledge, process understanding and time management Excellent customer facing, relationship building and interpersonal skills Excellent standard of verbal and written communication both internally and externally Experience of sales through service and product knowledge The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years. We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve: Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week (after probation period). We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. For this role, you must have evidence of the right to work in the UK. Please upload your anonymised CV Applications close : 13 April 2026

IT Support Engineer / ICT Technician Join a dynamic education environment as an IT Support Engineer / ICT Technician supporting infrastructure, network support and technical services. You will provide IT support, troubleshooting, systems support and helpdesk services to staff and students across multiple sites. If you’ve also worked in the following roles, we’d also like to hear from you: IT Engineer, Technical Support Engineer, 2nd Line Support Engineer, Service Desk Analyst, Helpdesk Analyst, Infrastructure Technician SALARY: £26,243 to £29,838 per annum + Benefits LOCATION: Supporting multiple sites across the Trust covering Coventry, Warwickshire and Leicestershire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 Hours per Week, All Year round, Monday to Thursday: 8:00am – 4:00pm & Friday: 8:00am – 3:30pm JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer / ICT Technician to support the delivery of a high-quality ICT service across a group of schools. As an IT Support Engineer / ICT Technician you will work closely with the Network Manager to maintain, support and develop ICT infrastructure, ensuring systems are reliable, secure and efficient. The IT Support Engineer / ICT Technician will provide 2nd line support, troubleshoot hardware and software issues, and contribute to infrastructure projects and improvements. This is a varied role involving helpdesk support, network support, cloud services and technical problem-solving within a fast-paced education setting. DUTIES Your duties as the IT Support Engineer / ICT Technician include: • Provide Technical Support: Deliver helpdesk and 2nd line IT support to staff and students, • Maintain Infrastructure: Support networks, servers, systems and cloud-based services, • Troubleshoot Issues: Diagnose and resolve hardware, software and network faults, • Support ICT Systems: Maintain Active Directory, Group Policy and endpoint protection, • Assist With Projects: Contribute to ICT upgrades, installations and system improvements, • Ensure Security Compliance: Maintain data security, backups, filtering and safeguarding systems, • Set Up Equipment: Prepare and configure ICT resources and classroom technology, • Monitor Performance: Identify system issues and recommend improvements, • Maintain Documentation: Develop and update procedures, processes and training materials, • Support Users: Provide guidance and training to staff and students where required CANDIDATE REQUIREMENTS ESSENTIAL: • NVQ in ICT or equivalent qualification, or relevant technical experience, • Previous experience in an IT support or helpdesk environment, • Strong knowledge of Windows operating systems and Microsoft 365, • Experience with Active Directory, networking and infrastructure support, • Strong troubleshooting and problem-solving skills, • Excellent communication skills with the ability to support a wide user base, • Ability to prioritise workload and work under pressure, • Understanding of data security and confidentiality requirements, • Ability to work independently and collaboratively, • Full driving licence and access to transport DESIRABLE: • Experience in 2nd line ICT support, • Knowledge of virtualisation technologies such as Hyper-V or vSphere, • Familiarity with backup, firewall and web filtering solutions, • Experience supporting mobile devices (Apple and Android), • ITIL knowledge or certification, • Experience working within an education environment BENEFITS • Competitive rates of pay, • Professional development opportunities, • Career pathways across the organisation, • Teacher / Local Authority Pension Scheme, • Online retail discount, • Employee Assistance Programme, • Family-friendly policies, • Flexible working arrangements The successful candidate will be subject to an enhanced DBS check and Social Media check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14520 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Coventry, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role 6 Month contract available Our Lettings Co-ordinators carry out the crucial office-based tasks associated with our service. They coordinate the lettings process with colleagues in other teams to ensure we find a new customer for the home as quickly as possible, works are carried out to the property and the customer is assessed to ensure they meet our lettings criteria and are able to sustain their tenancy. This role is part of Customer & Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers. What you'll achieve Raise adverts for available properties Make initial assessment of customer application and refer to wider team for processing Manage process right up to tenancy signing new agreement - Provide excellent customer focussed service for internal and external customers. Ensure properties are let in line with policy and process to agreed targets.What you'll bring Essential skills Previous experience in a customer service environment / housing Ability to work to tight deadlines and manage high volumes of work Good numeracy, literacy and communication skills. Educated to GCSE level or equivalent in English and Mathematics. IT literate and proficient in the use of Microsoft Office software.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

Customer Service Advisor About KES Lighting & Home KES Lighting & Home is one of the UK’s leading online lighting retailers, supplying thousands of products to both trade and retail customers nationwide. With over 41 years in the lighting industry, we’ve built a reputation for quality products, competitive pricing, and expert knowledge. We’re a fast-moving, ambitious business going through an exciting period of growth and modernisation. We’re investing in new systems, smarter processes, and better ways of working — and we need people who want to be part of that journey, not just along for the ride. The Customer Service Advisor Role This is not a ticket-processing role. We’re looking for an experienced, driven Customer Service Advisor who will help us deliver best-in-class service to every customer, every time. You’ll be the voice of KES for our customers — handling enquiries, resolving issues, managing returns, and ensuring every interaction leaves the customer confident they’re in good hands. You’ll work closely with our existing Customer Service Advisor, our sales team, warehouse, and operations to make sure nothing falls through the cracks. But more than that, we want someone who thinks about why problems happen in the first place and helps us stop them recurring. If you see a process that’s broken, we expect you to flag it and help fix it. This is a demanding, customer-facing role in a high-volume ecommerce environment. The pace is fast, the standards are high, and the variety is constant. If that excites you, read on. Customer Service Advisor Key Responsibilities • Respond to customer enquiries promptly and professionally via email, phone, and our helpdesk platform (Freshdesk), • Own customer issues from first contact through to resolution — no passing the buck, • Process and manage returns, refunds, replacements, and delivery queries efficiently and accurately, • Liaise with suppliers, couriers, and internal teams to resolve issues and keep customers informed, • Handle both trade (B2B) and retail (B2C) customers, understanding the different expectations and requirements of each, • Identify recurring issues, feed back to the team, and contribute to process improvements, • Help build and maintain our customer service knowledge base, canned responses, and standard operating procedures, • Maintain accurate records in our systems (Freshdesk, Odoo ERP) to ensure full visibility across the team, • Provide cover and handover support across the customer service function to ensure seamless continuity What We’re Looking For from the Customer Service Advisor Essential • Proven experience in a customer service role, ideally within ecommerce, retail, or trade environments, • A natural communicator who writes clearly, professionally, and with warmth, • Resilient under pressure with the ability to manage multiple open issues simultaneously without dropping the ball, • Proactive and solutions-oriented — you don’t just resolve the ticket, you think about how to prevent the next one, • Comfortable working in a fast-paced, growing business where things change and improve constantly, • Strong attention to detail, particularly when processing returns, refunds, and order amendments, • Confident handling difficult conversations with professionalism and composure, • Genuinely motivated by delivering excellent service — it matters to you when a customer has a poor experience Desirable • Experience with helpdesk platforms such as Freshdesk, Zendesk, or similar, • Familiarity with ERP systems (we use Odoo, but full training will be provided), • Experience working with both B2B and B2C customers, • Knowledge of the lighting, home, or interiors industry, • Experience with marketplace customer service (eBay, Amazon) What We Offer for the Customer Service Advisor • A key role in a well-established, growing business with real opportunity to shape how we serve our customers, • Full training on all systems and processes — we’ll invest in getting you up to speed properly, • A supportive, small team where your contribution is visible and valued from day one, • Modern tools including AI-assisted customer service technology to help you work smarter, • The chance to genuinely improve things — we actively want your input on how we can do better, • Company pension, holiday entitlement, and a friendly working environment A Note on What We Expect We’re honest about what this role demands. KES is a business that’s growing fast and raising the bar on how we operate. We’re not looking for someone who’s happy to sit back and process tickets on autopilot. We need someone who takes pride in their work, holds themselves to a high standard, and wants to be part of building something better. If you’re the kind of person who gets frustrated by poor service when you’re a customer, and channels that frustration into making sure your own customers never feel that way — we want to hear from you. How to Apply Please send your CV and a brief cover letter explaining why this role appeals to you and what you’d bring to KES Lighting & Home. No agencies, please

Marketing Manager An exciting opportunity for a strategic and hands-on marketing professional to lead digital marketing, campaign management, SEO, PPC and brand strategy at EZOO. This role focuses on B2B marketing, lead generation, CRM campaigns and multi-channel marketing performance within a fast-growing mobility and sustainability business. If you’ve also worked in the following roles, we’d also like to hear from you: Head of Marketing, Digital Marketing Lead, Digital Marketing Manager, Marketing Campaign Manager, Brand Manager, Growth Marketing Manager, Brand Marketing Manager This role is known internally as a Marketing Lead SALARY: £42,000 to £45,000 per annum LOCATION: Hybrid working – 4 days from the Coventry office and 1 day from home JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Marketing Manager to drive marketing strategy, digital marketing performance and campaign delivery at EZOO, an innovative electric car subscription and salary sacrifice company focused on sustainable mobility. Working closely with the Leadership Team, the Marketing Manager will shape the marketing operating model, oversee campaign management and ensure marketing activity delivers strong lead generation and measurable results. As a Marketing Manager you will manage marketing operations including agency partnerships, campaign performance analysis and marketing automation, while mentoring a marketing apprentice and supporting the organisation’s continued growth. This role offers a unique opportunity for a Marketing Manager to play a key role in building brand presence, improving customer engagement and supporting the expansion of flexible electric vehicle solutions for businesses. ABOUT US At EZOO we are on a mission to create a faster, smarter, and better way of accessing an electric car through Salary Sacrifice, Subscription, and Leasing. Since our launch in January 2018, we have grown the business year on year as a high growth tech scale up, with 200% organic growth in the last two years. Our challenge now is to take EZOO to a new level without losing what makes us special for our customers. We need to be able to provide rock-solid reliability, speed, and fantastic customer service whilst growing to become a truly household name. This is a challenging combination, but one we're embracing in the next stage of our journey. And that's where you come in... APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Marketing Manager include: • Marketing Strategy Development: Develop and implement EZOO’s marketing strategy aligned with business objectives, • Campaign Management: Plan and deliver multi-channel marketing campaigns to increase brand awareness, engagement and lead generation, • Digital Marketing Performance: Manage SEO, PPC, website optimisation and inbound marketing activity to drive traffic and conversions, • Brand Management: Maintain brand consistency across the organisation and oversee messaging, marketing collateral and communications, • CRM and Lead Management: Oversee CRM campaign planning, lead generation activity and marketing data management, • Marketing Operations: Manage marketing systems, campaign planning and performance reporting processes, • Agency Management: Coordinate and manage external marketing and PR agencies to deliver marketing objectives, • Budget Management: Monitor and manage marketing budgets across campaigns and digital channels, • Performance Reporting: Produce KPI reports and analyse marketing effectiveness and return on investment, • Team Development: Mentor and support the marketing apprentice while developing internal marketing capability CANDIDATE REQUIREMENTS Qualifications • Bachelor’s degree in marketing, Business, or related field, • Chartered Institute of Marketing (CIM) Certification (Desired), • Professional certifications in Digital Marketing, SEO, or PPC are advantageous, • Alternative and equivalent Degree/qualifications/certifications will be considered Experience • Proven track record in marketing roles, • Demonstrable experience in leading a B2B marketing team, preferably in a similar sector, • Experience in developing and executing multi-channel marketing strategies, • Strong background in digital marketing, SEO, PPC, and CRM campaign management, • Experience managing budgets and external agencies, • Automotive background (desirable), • Proven experience of managing external marketing and PR agencies, other 3rd parties (desirable), • Partnership approach to stakeholder engagement. Proven examples of cross-function working Skills • Excellent leadership and team development skills, • Strong analytical and forecasting abilities, • Exceptional communication and stakeholder management skills, • Proficiency in marketing automation tools and CRM platforms, • Driver’s license required for regular travel, • Adaptability and flexibility are essential – providing support to the business across all areas as needed BENEFITS We want to take you on the journey with EZOO and build a team that grows together with everyone feeling valued. In addition to a competitive salary, we offer the following benefits: • Discounted electric car through our Salary Sacrifice scheme • Learning budget every year to encourage your personal development • Summer Social and Christmas Party every year • Birthday and milestone gifts • Regular performance reviews and based on performance, great career development opportunities as the business scales • 28 days holiday including bank holidays NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14516 This job is being advertised by AWD online on behalf of EZOO a trading style of Evolution Auto Limited AWD-IN-SPJ

Strategic Partnership Manager Location: This role covers our West Urban patch (Midlands) - mainly Coventry, Dudley, Warwick, Leamington, Kidderminster, Stourbridge and Rugeley. Salary : £69,007 per annum Vacancy Type: Full-time Closing date: 30 April, 2026 As our Strategic Partnership Manager , you will be the operational lead in the delivery of the organisations national customer facing responsive repairs, voids, building services, estate services, planned maintenance and service contracts. Managing and fostering long term strategic relationships with key partners, you will lead and manage a team of Senior Contract Surveyors and ensure excellent customer service is delivered to all Stonewater customers. This role covers our West Urban patch (Midlands) - mainly Coventry, Dudley, Warwick, Leamington, Kidderminster, Stourbridge and Rugeley. The ideal candidate will: • Have proven experience of developing long-term strategic partnerships and embedding key values with stakeholders. * Have proven experience of leading national multi-disciplined teams across a wide geographical area. * Have highly developed communication skills with experience of presenting to a range of audiences. * Be able to drive costs down whilst improving economic and social value. * Have demonstrable experience of managing large national service budgets. * Be comfortable working within a fast-paced role. * Have exceptional problem-solving and decision-making skills. * Have good IT skills, particularly in Microsoft Excel. * Have knowledge of the housing industry, including knowledge of building components and diagnosis of building defects. * Have knowledge of building law, regulation, building contracts, contract law and Health & Safety legislation and best practice. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to our website to complete your application.

Role Title: New Business & Growth Manager Location: Hybrid (Remote with 23 days in-office/client meetings) Employment Type: Part-time (2530 hours/week, 9-12 month maternity cover) Overview: As a commercially-minded and proactive New Business & Growth Manager, you will own the inbound new business process and support the agencys growth while one of the co-founders is on maternity leave. This hybrid role blends sales, account management, and proposal development, ensuring high-quality lead handling, discovery, and onboarding processes. You will act as a primary point of contact for prospective clients, collaborating closely with internal teams and co-founders to secure new business and ensure smooth handovers into client success. Main Duties: Lead Management & Discovery ? Respond to all inbound business enquiries in a timely and professional manner. ? Work with internal team members to ensure effective lead generation campaigns are running to drive relevant leads against the agencys ideal client profile. ? Qualify leads against the agencys ideal client profile and identify opportunities for growth. ? Conduct structured discovery sessions with prospective clients, understanding their business goals, challenges, and KPIs. ? Document discovery findings and create clear next steps for proposals and follow-ups. Proposal & Pitch Development ? Create compelling pitch decks and commercial proposals tailored to client needs. ? Work collaboratively with co-owners and Client Success Director to shape strategy and ensure proposals are commercially sound. ? Support pitch presentations, confidently presenting solutions alongside leadership as required. ? Manage timely follow-ups and negotiation, ensuring leads progress efficiently through the sales pipeline. Onboarding & Contract Management ? Draft contracts and client agreements, ensuring all legal and commercial terms are accurate. ? Oversee smooth handovers of signed clients to the Client Success Director, including briefings and documentation of key insights. ? Ensure client expectations are clear and aligned with service delivery. Internal Collaboration & Leadership ? Collaborate closely with co-founders, client success, and delivery teams to ensure proposals and pitches are accurate, feasible, and compelling. ? Escalate risks or blockers early and act as a proactive problem solver within the agency. ? Maintain and improve internal workflows, templates, and processes related to new business management. ? Contribute to the refinement of agency sales strategy and lead generation approaches. Qualifications and Experience Required: ? Proven experience (3 - 6+ years) in a client-facing or business development role, ideally within a digital marketing or B2B services environment. ? Strong experience conducting discovery sessions and qualifying new business leads. ? Strong understanding of core digital marketing channels (SEO, PPC, Social, Web Development & Branding) ? Skilled in creating commercial proposals, pitch decks, and presentations. ? Confident presenting to senior stakeholders and managing negotiations. ? Highly organised, with excellent time management and attention to detail. ? Comfortable working in a hybrid environment and adaptable to client and agency needs. ? Strong commercial awareness, with the ability to spot opportunities and drive them to completion. ? Self-motivated, proactive, and results-driven, with a professional and client-focused demeanor. This role profile is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business. The post holder will be expected to participate in this process and work with leadership to ensure alignment on responsibilities and priorities. TPBN1_UKTJ

We’re looking for a proactive Service & After Sales Manager to lead a technical service team from our head office in Street. This is a fantastic chance to take ownership of a busy service department, manage engineers, and drive commercial performance in a technically demanding environment. Wha

The Role Key purpose of the role is to support the delivery of high-quality repairs and maintenance services, ensuring compliance with regulations while providing excellent customer service to internal and external stakeholders. Key responsibilities will include but not be limited to: • Under

Job Title: Qualified Social Worker - Short Term Support Service Department: Short Term Support Service - Prevention Location: Central Lancashire Rate: £33 per hour Work Type: Temporary / Contract Job Description: We are looking for an experienced Qualified Social Worker to join the Short

As a Field Service Engineer, you will provide onsite technical support across a range of customer environments throughout the South of the UK. The role involves a combination of hardware break-fix, deskside support, hands-and-feet services, and advanced printer/MFP repair. Field Service Engineer - T

The Youth Education Service are working in partnership a specialist alternative provision supporting young people who are unable to attend mainstream school. The Youth Education Service (TYES) is committed to safeguarding children, young people and vulnerable adults. All staff we register will under

Start Date: 13th April Hours: 8:30am - 5:00pm, Monday to Friday Location: Fully office‑based (Birchwood) Pay: £26,000-£28,000 (paid hourly and dependent on experience) About the Role I'm looking for a proactive and organised Customer Service Administrator to join my client&#

Housing Ombudsman Service (HOS) Support Officer.

As a Field Service Engineer, you will provide onsite technical support across a range of customer environments throughout the South of the UK. The role involves a combination of hardware break-fix, deskside support, hands-and-feet services, and advanced printer/MFP repair. Field Service Engineer - T

To provide North London field-based service and support to our clients. This job requires a technical understanding of AV systems and service within a corporate environment and is open to candidates-based North of London, ideally within the M25. The Audio-Visual Service Engineer will work from home

Service Manager Family Support & Safeguarding (Long Term CIN/CP). Provide strong, visible leadership and professional supervision to motivate, manage, and develop staff to deliver high-quality services. Ensure an effective duty system is in place across the service area.

This position will support the Customer Service Manager in technical assistance, installation, maintenance, and post‑sales activities related to ILPRA machines in the UK market. Supporting the management of customer requests (emergencies, breakdowns, installations, maintenance), working alongside

Responsibilities of theFitter/Service SupportDe-contamination of pump unitsDismantling, inspection and reporting of pu. We have an exciting opportunity for a Fitter/Service Support based in Castleford for one of our clients on a Full time permanent basis. Summary of the Fitter/Service Support roleSa

In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous

Antac are a national organisation providing a range of high quality services to variousclients across the UK.

Audio Visual Service EngineerTo provide Manchester regional field-based Audio Visual service and support to our clients. The successful candidate will be expected to work on their initiative; however, they will be part of a service team. The job will involve servicing and supporting audio-visual, vi

FRENCH SELECTION (FS)German speaking Customer Service and Sales Support AssistantLocation: DoncasterSalary: up to £35,000 per annum Ref: 8225GCTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8225GCThe company: A well-establ

Job Title: Service Quality ManagerReports To: Co-Chief Operations Officer / Director of Service QualityAbout the RoleWe are seeking an experienced and driven Service Quality Manager to support the delivery and continuous improvement of high-quality care services across a variety of settings, includi

Creative Support is looking for a caring, dynamic and highly motivated person to co-manage our varied portfolio of social care services in Blackpool. This will be a dual registration with an established RSM already in place whereby you would be responsible for 9 learning disability supported living

In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous

Working as part of an effective team, the successful candidate will be responsible for monitoring and reviewing individual support needs and providing appropriate advice, advocacy and practical support to enable families to secure and sustain permanent accommodation. Generous pension scheme with lif

As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. His Majesty’s Prison and Probation Service. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervisi

The Youth Education Service (TYES) is committed to safeguarding children, young people and vulnerable adults. All staff we register will undertake thorough interviewing and referencing checks and hold, or be prepared to undergo, an Enhanced DBS check that must be registered on the Update Service. Th