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  • Marketing & Commercial Manager
    Marketing & Commercial Manager
    2 months ago
    £38000–£42000 yearly
    Full-time
    London

    Duties and Responsibilities: • Oversee integrated marketing campaigns (digital, retail, trade, and distribution channels)., • Develop and implement annual and long-term marketing strategies aligned with company growth objectives., • Define and strengthen brand positioning across UK and international markets., • Conduct market research, competitor analysis, and consumer insight studies to identify growth opportunities., • Monitor marketing performance metrics and adjust strategies accordingly., • Ensure cohesive brand messaging across e-commerce, retail, wholesale, and distribution partners., • Manage new product launches, seasonal campaigns, and promotional activities., • Protect and enhance brand equity across all markets., • Manage CRM strategies to improve customer retention and lifetime value., • Develop and execute commercial strategies to drive revenue growth and profitability., • Monitor pricing strategies, margins, and promotional ROI., • Oversee performance of sales, • Set sales targets and KPIs, • Work closely with sales and operations teams to optimise stock planning and forecasting., • Collaborate with product development teams to align product range with market demand., • Prepare and manage annual marketing and commercial budgets., • Forecast revenue performance and provide regular reports to senior management., • Ensure cost control and profitability targets are met., • Lead, mentor, and develop the marketing and commercial team., • Manage relationships with marketing agencies, media partners, and service providers., • Produce regular reports on sales performance, marketing effectiveness, and commercial KPIs., • Present strategic recommendations to senior leadership., • Monitor industry trends and competitor activity. Required Skills & Experience:- • Relevant experience in marketing and commercial management., • Strong digital marketing and e-commerce expertise., • Excellent negotiation and key account management skills., • Leadership and team management experience.

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  • Host / Hostess
    Host / Hostess
    2 months ago
    £14.22–£19.42 hourly
    Full-time
    London

    Job Title: Hostess Location: lHigh-End Bar/Lounge, Chiswick, London Job Type: Full-Time/Part-Time About Us: Exciting bar and lounge! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests upon arrival and ensure they feel welcome., • Manage reservations and coordinate seating arrangements efficiently., • Present menus and provide initial information about our offerings., • Maintain a pristine and organized reception and seating area., • Collaborate closely with the bar/lounge team to ensure seamless service., • Address guest inquiries and resolve any issues with professionalism., • Uphold the bar/lounge’s high standards of service and presentation. Requirements: • Must be over 21 years of age., • Impeccable presentation and grooming standards., • Previous experience in a high-end hospitality environment is preferred., • Outstanding interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Ability to work flexible hours, including evenings and weekends., • Familiarity with reservation systems is an advantage. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Work in a vibrant, upscale environment., • Employee discounts on food and beverages., • Prime Chiswick location with excellent transport links., • ⁠COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position Application Deadline: Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.

    No experience
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  • Head Waiter / Waitress
    Head Waiter / Waitress
    2 months ago
    £15–£17 hourly
    Full-time
    London

    We’re looking for a Head Waiter who understands that great service is about presence and timing. Someone who takes ownership of their section, knows the menu inside out, and can read a room without being intrusive. This is a leadership role on the floor. You’ll set the tone for service in your section, support the wider team, and ensure that every guest leaves feeling well looked after. We care deeply about food, wine and atmosphere. We’re looking for someone who does too. The Role As Head Waiter, you’ll be responsible for delivering polished, knowledgeable service while maintaining flow and standards throughout your shift. You’ll combine attention to detail with strong product knowledge and calm leadership — contributing not just to your own section, but to the rhythm of the whole room. Before Service Preparation is part of service. • Complete all opening and deep-clean checklists thoroughly., • Review reservations and guest notes (SevenRooms) to anticipate preferences and special requirements., • Set and prepare your section with care., • Ensure waiter stations are stocked and organised., • Confirm restrooms and shared areas meet presentation standards., • Contribute to daily briefing by preparing one thoughtful pairing (wine or cocktail + dish + an interesting insight). During Service • Deliver attentive, knowledgeable and confident service throughout., • Demonstrate full product knowledge — food, allergens, wines, cocktails and specials., • Take ownership of your section while remaining aware of the wider floor., • Read tables well: adjust pacing, support conversation and manage timing., • Make considered pairing recommendations., • Maintain standards of cleanliness and organisation at all times., • Support colleagues proactively during busy periods., • Communicate clearly with kitchen and bar to minimise delays., • Contribute positively to average spend through thoughtful recommendations — never pushy, always appropriate. After Service • Complete closing checklists properly and thoroughly., • Reset your section and station ready for the next shift., • Support runner duties where required., • Participate in team debrief and reflect on service performance. What We’re Looking For • A genuine interest in food, wine and hospitality., • Strong product knowledge or a desire to deepen it., • Calm, confident presence on the floor., • Leadership through example., • Excellent communication with both guests and colleagues., • High personal standards and pride in your work., • Ability to stay composed under pressure.

    Immediate start!
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  • Senior Waiter
    Senior Waiter
    2 months ago
    Full-time
    Richmond

    GAUCHO is looking for an experienced and passionate Senior Waiter to join our GAUCHO Richmond Team! The ideal Senior Waiter candidate will be hardworking, have a positive attitude and work well within a team. They will be a GAUCHO ambassador and be able to upsell all GAUCHO products with confidence. Training and benefits • 50% off your food bill at all GAUCHOs., • Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform., • Career development and progression., • Staff breakfast and dinner on every shift Key Responsibilities of a GAUCHO Senior Waiter • Work with the restaurant team to offer an unforgettable GAUCHO experience to all our guests through heightened hospitality., • Be the face of GAUCHO and demonstrate service excellence while following the GAUCHO steps of service and standards., • Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices., • Support and assist the management team to maximise sales revenues by driving covers and average spend per head., • Ensure all guest orders are received and processed professionally and accurately., • Help maintain a clean and organized restaurant at all times and follow all set-up and breakdown procedures. Requirements for a GAUCHO Senior Waiter • Demonstrate warmth, empathy and genuine hospitality towards guests and colleagues, • To always take a positive approach to your own role acting as a role model to all new members of the team, • Work well within a team (be a team player) and a fast-paced environment, • Be approachable and well mannered, • Be professional and respectful at all times, • Have fun and create a warm restaurant atmosphere

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  • Legal Secretary/Administrative Assistant
    Legal Secretary/Administrative Assistant
    2 months ago
    £1000–£1150 monthly
    Part-time
    Hounslow

    Contract length: 12 months – Renewable Expected hours: 20 per week Work Location: In person Job Summary We are a small firm seeking a highly organised and detail-oriented Legal Secretary/Administrative Assistant. This role involves providing comprehensive administrative assistance, managing correspondence, and ensuring the smooth operation of daily legal activities. The ideal candidate will possess excellent communication skills, proficiency in Microsoft Office suite, digital form filling and the ability to handle multiple tasks efficiently. This paid position offers an excellent opportunity to develop your career within a professional legal environment. Responsibilities • Type legal documents with accuracy, including statements, representations, affidavits and correspondence using dictation and copy typing., • Manage and organise legal files, documents, and case materials in accordance with firm procedures, • Schedule appointments, meetings, and court dates; coordinate with clients and external agencies as needed, • Handle incoming calls, emails, and other correspondence promptly and professionally, • Utilise Microsoft Office programmes such as Word, Excel, and Outlook., • Maintain confidentiality of sensitive information at all times, • Assist with general administrative duties including filing, photocopying, and data entry. Qualifications • Proven administrative experience, preferably within a legal environment, • Strong typing skills with high accuracy and speed, • Excellent organisational skills with the ability to prioritise tasks effectively, • Proficient in Microsoft Office suite (Word, Excel, Outlook), • Good IT skills with the ability to adapt to new software applications quickly, • Effective communication skills both written and verbal, • Strong time management skills with the capacity to meet deadlines under pressure, • Ability to work independently as well as part of a team, • Organised approach with attention to detail in all aspects of work Benefits • Enjoy part-time flexibility – 3 days a week (20 hours), • Pension Scheme with employer contribution, • Practical experience and on the job training, • Office closed between Christmas and New Year, • Holidays – 14 days including Bank Holidays, • Free car parking available This position is ideal for a motivated individual seeking to advance their career in the legal field particularly in immigration, asylum and nationality law while contributing to a small professional team dedicated to excellence. Candidates in West London preferrable

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