Contract manager - social housing
11 days ago
Crawley
Job post summary Date posted: 24 February 2026 Pay: £32,958.64-£76,660.97 per year Job Description: Job Summary You will be employed as a Contracts Manager, responsible for overseeing council/housing association contracted works to ensure they are delivered safely, on schedule, within budget, and to the required specification and quality standards. Your duties include, but are not limited to: • Manage the delivery of repairs, voids, planned works, and maintenance services in accordance with council contract requirements, KPIs, and SLAs., • Act as the primary operational contact for the Client, attending meetings and providing accurate performance reporting., • Oversee budgets, valuations using SOR codes, variations, and subcontractor costs in line with company procedures., • Ensure all works comply with statutory requirements, Health & Safety legislation, and company policies., • Manage supervisors, operatives, planners, and subcontractors to ensure adequate resources and service quality., • Maintain accurate records, job data, and compliance documentation using company and client systems., • Ensure high standards of customer service, including complaint handling and safeguarding of vulnerable residents., • Support continuous improvement, efficiency, and service development across the contract. Responsibilities • Develop, review, and negotiate contracts to ensure favourable terms and compliance with legal standards., • Manage multiple contracts simultaneously, ensuring timely delivery and adherence to budgetary constraints., • Coordinate with internal teams, clients, suppliers, and subcontractors to facilitate smooth project execution., • Utilise Microsoft Project and other project management tools to plan, monitor, and report on contract progress., • Lead negotiations to resolve contractual disputes or issues efficiently while maintaining positive relationships., • Oversee the preparation of contractual documentation, amendments, and change orders as required., • Ensure all contractual activities comply with organisational policies and relevant legislation., • Maintain accurate records of all contractual correspondence and documentation using Microsoft Office suite applications including Word, Excel, Outlook, and specialised IT systems., • Drive continuous improvement in contract management processes through organisational skills and strategic planning., • Proven experience in contract management within the construction or related industries., • Strong management skills with demonstrated ability to lead teams effectively., • Excellent negotiation skills with a track record of securing favourable terms., • Proficiency in Microsoft Office applications (Word, Excel, Outlook) as well as project management software such as Microsoft Project., • Exceptional organisational skills with the ability to manage multiple projects simultaneously., • Effective communication skills to liaise confidently with clients, stakeholders, and team members., • Sound understanding of project management principles and construction industry standards., • Valid driving licence is preferred for site visits or client meetings on different locations. Work Location: In person