Field Service Engineer
22 days ago
Newcastle upon Tyne
Field Service Engineer Commercial Coffee Machines - North East Newcastle upon Tyne, Sunderland, Chester-Le-Street, Washington £34,000 - £38,000 Basic Salary + Van + Overtime + Bonus + Benefits • Have you been a field service engineer before?, • Familiar with electromechanical products?, • Used to working in an SLA focused, fast paced environment? Your Role as a Field Service Engineer: • You'll be field based from home and covering a local territory., • Conducting services, reactive repairs and end-user training on a range of commercial coffee and drinks machines., • Using a mixture of electrical and mechanical skills to ensure a strong first-fix rate., • Maintaining spares stock in your vehicle., • Your service diary is organised for you a week in advance., • Flexibility on start times between 6am-9am., • Reporting to the Regional Service Manager and Senior Service Engineer, • You really need some previous field service engineering experience working with electromechanical systems., • Ideally coffee and drinks machines but training can be provided for the right candidate., • You'll have worked in fast paced environments with emphasis on SLA's and KPI's., • Empathetic and customer focused., • A good sense of humour., • Strong communication skills., • A love for coffee is advised but not essential here!, • A rapidly growing and expanding coffee and drinks service provider., • Strong customer service offering: a company who take pride in their work., • A casual office environment., • £34,000 - £38,000 basic salary, depending on experience., • Company Van & Tools., • Uncapped overtime available., • Available Bonus., • Flexibility of working extra weekends or working separate days on weekends., • On-going training., • Life, medical, and dental insurance. Dave is the main point of contact for the role. INDENG