Technical account manager jobs in Welwyn Garden CityCreate job alerts

Senior Account Manager – Leading Microsoft MSP (Hertfordshire) Salary: Up to £70,000 basic + Commission + Annual EBITDA(R) Bonus Location: Hertfordshire (3-4 days per week in the office) Overview A leading Microsoft-focused Managed Service Provider based in Hertfordshire is seeking a Senior Account Manager to take ownership of an established customer portfolio. This is not a new business role — it is a strategic, relationship‑centric position focused on customer success, retention, and growth within an existing account base. The Senior AM will also act as a mentor to two junior Account Managers, providing guidance, support, and technical oversight to ensure outstanding service delivery across the team. Key Responsibilities Account Ownership & Customer Success • Manage and develop long-standing customer relationships within an established portfolio., • Conduct technical reviews, QBRs and service improvement sessions, identifying opportunities to enhance customer outcomes., • Drive customer satisfaction, renewal rates and overall account health. Retention & Upsell • Focus on protecting recurring revenue through exceptional service and engagement., • Identify upsell and cross-sell opportunities across Microsoft cloud, managed services, cyber solutions, professional services, and support offerings., • Develop account strategies that maximise value for both customer and MSP. Technical & Commercial Insight • Carry out detailed technical/commercial reviews to ensure solutions remain aligned with business needs and MSP best practice., • Work closely with technical teams to translate customer requirements into clear deliverables., • Maintain a strong understanding of modern Microsoft technologies, cloud services, and MSP service models. Leadership & Mentoring • Mentor and support two junior Account Managers, ensuring consistent standards across customer engagement., • Provide guidance on account planning, customer conversations, and commercial best practice., • Act as a senior point of escalation for complex customer scenarios. Experience Required • Proven success in an Account Manager / Senior Account Manager role within an MSP, IT services provider, or similar technical environment., • Strong understanding of Microsoft cloud solutions (M365, Azure, Modern Workplace, Security)., • Experience delivering customer success, retention, and growth in an existing account base., • Comfortable conducting technical reviews and translating technical concepts to commercial outcomes., • Experience mentoring or supporting junior team members (formal line management not essential)., • Excellent relationship management and communication skills. What’s on Offer • Up to £70k basic salary DOE, • Private health care, • 26 days annual leave + bank holidays, • Commission structure based on upsell/expansion within existing accounts, • Annual EBITDA(R) performance bonus, • Opportunity to take ownership of a warm, established customer portfolio, • Key senior role within a highly respected Microsoft MSP, • Collaborative, supportive culture with strong progression potential

Technical Account Manager - Close to Tonbridge- Hybrid Working - UP TO £40,000 Typical OTE £60,000 (uncapped with an attractive commission structure)Are you a confident relationship-builder with a flair for consultative sales and a passion for technology? This is an outstanding opportunity to join

Technical Account Manager - RailWe are seeking an experienced and commercially driven Technical Account Manager to join a growing organisation specialising in the manufacture and distribution of Overhead Line Equipment (OLE).

Technical Account Manager - London & Surrounding | Construction-based Technical Account Manager role in London managing £60m pipeline, tender opportunities, key accounts and structured new equipment sales.

Senior Technical Account Manager Smart BuildingsSalary: Up to £75,000Location: Central London (Hybrid Working)Benefits: Four-day working week (full pay model), flexible working, 25 days holiday (pro rata), pension matched up to 4%, Employee Assistance Programme, excellent progression opportunities

Internal Sales Key Account ManagerTewkesbury, Gloucestershirec£40k + generous benefitsOur client has been established for almost half a century and specialise in the provision of precision engineered components and solutions for supply across a diverse range of industry sectors worldwide. They are

Technical Account Manager - £55,000 + £10,000 bonus – Hybrid – London – must have recent MSP experience. Due to continued business growth within our client, we are seeking a Technical Account Manager to join the expanding client services team. Reporting to the Accounts Director, this role in

Senior Technical Account Manager. Mentor and guide junior TAMs, sharing best practices and contributing to the development of the broader Technical Account Management team. Proven ability to lead and orchestrate technical strategy for multiple, complex accounts, proactively identifying and resolving

Technical Account Manager, International Government. We’re looking for a dedicated Technical Account Manager (TAM) who will have the exciting opportunity to collaborate closely with our International Government customers, guiding them in effectively and efficiently operating Altana’s platform. Y

You can translate technical concepts into business benefits for non‑technical stakeholders. We are looking for someone with a strong technical foundation who prefers building long‑term relationships over fixing service desk tickets. Act as the primary technical point of contact for operational a

The Technical Account Manager (TAM) – EMEA is a senior, customer-facing technical role responsible for owning the post-sales technical relationship for Global Relay’s strategic and enterprise customers across EMEA. Support strategic account reviews with insights from the day‑to‑day managemen

A cybersecurity solutions provider based in the UK is seeking a Technical Account Manager to ensure successful deployment and ongoing value realization from their platform. The role requires at least 5 years of experience in technical account management or network engineering, strong knowledge of IT

A leading technical recruitment company in the United Kingdom is seeking a Key Account Manager to oversee £3 million worth of business. In this role, you will promote refrigeration products to large retailers and contractors, leveraging in-house technical support to address customer inquiries. The

A managed services company in the United Kingdom is seeking a Technical Account Manager. In this role, you will own the technical relationship with a portfolio of clients, ensuring proactive support and guidance. This position emphasizes building long-term customer relationships and improving their

A leading technology company in Greater London is seeking an Associate Senior Technical Account Manager to manage multiple advertising campaigns from setup to completion.

A growing software company in Greater London is seeking an Account Manager to oversee customer relationships and ensure performance improvements in their buildings. The successful candidate will have a strong background in technical account management, ideally within the building services engineerin

Mattermost is seeking a Senior Technical Account Manager (TAM) who is a customer-facing technical leader responsible for ensuring the successful deployment, integration, and operational success of the Mattermost platform for enterprise and public sector clients across the United Kingdom and Francoph

As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. Establish and maintain a position as a trusted technical advisor to our strategic customers in the UKI/SSA market, building strong relationships with both technical and business stakeholders. Mana

A technology company in Greater London is looking for a trusted advisor to manage customer relationships in technical account management.

A Technical Account Manager (TAM) will continue to provide hands‑on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. Collaborate with Datadog’s product management, engineering an

The Technical Account Manager (TAM) in the fintech sector serves as an ambassador of customer obsession, and functions as a critical link among our financial data partners, the IDX platform, and product management and development teams across offerings. The Technical Account Manager will report to t

As a Junior Technical Account Manager, you will be part of the Premier Support Team supporting. Customer Service & Operations – Technical Account Manager. Participate in critical support escalations, communicating effectively with both technical and non‑technical audiences.

We are looking for an experienced Technical Account Manager to support and manage our.

VAST Data is looking for a Technical Account Manager to join our growing team!. You will be a member of the virtual account team (Sales, SE as the proverbial ‘quarterback’ for the account. As the Customer Success Manager, you will regarded by customers as the ‘one-hand-to-shake’ for all thin

A leading IT Reseller is seeking an experienced Technical Account Manager to join their expanding sales team in Central London. The ideal candidate will possess strong technical knowledge, a proven sales track record, and the ability to build trust with C-level executives.

We are looking for an experienced Technical Account Manager to support and manage our.

The role of this Technical Account Manager is to service and grow programmatic revenues with a primary focus on our DSP, Hawk. Minimum 3+ years of similar experience in programmatic/online account management.

We’re looking for a dedicated Technical Account Manager (TAM) who will have the exciting opportunity to collaborate closely with our International Government customers, guiding them in effectively and efficiently operating Altana’s platform. You can demonstrate a history of successfully expandin

A leading cloud security company based in the UK is seeking a Technical Account Manager who is fluent in Portuguese. This role involves driving customer adoption of the Wiz platform and providing both strategic and technical guidance throughout the customer journey.

A rapidly expanding digital solutions company in the UK seeks a Technical Account Manager. This remote role focuses on managing technical integrations and performance for publisher partners. You will resolve complex technical issues, optimize revenue pathways, and improve service quality.

Candidates should possess robust EPM modeling skills and the ability to communicate technical solutions effectively.

A leading tech organization seeks a Technical Account Manager (TAM) for EMEA. This senior role requires strong technical knowledge, excellent communication skills, and a proactive approach to customer success.

The Technical Account Manager (TAM) serves as a strategic technical advisor and client advocate. The Technical Account Manager (TAM) is a part of the Client Support organization and will act as clients’ cross-product technical expert. This includes developing a deep knowledge of the client, their

Act as the escalation point for complex technical and production challenges. Deliver technical training to internal sales teams and external partners. Commercially aware, with the ability to translate technical detail into customer value.

Associate Senior Technical Account Manager. We’re looking for an Associate Senior Technical Account Manager, working directly with agencies, partners and clients from our London headquarters. There is an additional element of account management within the role, requiring the provision of reports t

Associate Technical Account Manager. Associate Technical Account Manager. L2 technical escalations, and working with CSMs to keep accounts healthy.

Communication Skills: ability to clearly communicate technical concepts to both technical and non-technical stakeholders. Technical Problem Solving: ability to troubleshoot and resolve technical issues effectively. Technical Enablement & Support: Providing technical guidance on product capabilities,

Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. Technical expertise and s

A leading multi-physics CAE software provider is seeking a Sales Account Manager to assist in sales processes and manage accounts across the UK and Europe.

We’re expanding our Technical Account Management team in London or Amsterdam. Manage new and existing clients with technical onboarding, account setup, certifications and FIX protocol connectivity, including network configuration and session management. Trading & Market Technical Operations.

A leading rail company in the UK is seeking a Technical Account Manager to manage strategic customer accounts.

A leading technology company is expanding its Technical Account Management team in London or Amsterdam.

A leading infrastructure company in Greater London is seeking a Technical Account Manager to ensure post-sales success for customers. You will manage installations, upgrades, and customer relationships, leveraging your expertise in IT infrastructure to deliver technical support.

Job Title: Technical Account Manager – Flexo Inks. Our Client is an established and successful supplier of Printing Inks who are looking to appoint an Account Manager to operate in the South of England and as far North as Milton Keynes in a Technical / Sales Capacity. Report directly to the UK Sal

You’ll join Miro’s Professional Services team as a Technical Account Manager in EMEA, reporting directly to the EMEA + JAPAC lead. You’ll work closely with the PS team to share what you’re learning and avoid reinventing the wheel, partner with Product to stay ahead of new capabilities and so

To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spe

Technical Account Manager (UK ONLY). Act as the primary account manager for an assigned portfolio of clients, providing regular updates and support. Excellent communication skills, with the ability to explain technical details clearly to non-technical audiences.

Technical Account Manager x2 – Restoration Products. The position is site-based includes generating demand with contractors, while working closely with a regional specification manager to support projects that have been specified. The successful candidate will have proven experience selling techni