Senior Communications Strategist
3 days ago
London
Designit, Wiproâs global design, experience, and innovation business, is renowned for creating meaningful, human-centric experiences that drive competitive advantage and positive change. Operating at the intersection of technology and creativity, Designit delivers exceptional experiences at scale for some of the worldâs most ambitious organisations. Designit are looking for a Senior Communications Strategist to work in London on a Fixed term contract basis As a Senior Communications Strategist at Designit, you will shape and deliver high-impact, humanâcentred communication and engagement strategies that help large, complex organisations understand change, build trust, and drive adoption. You specialise in translating complex technology, process, and organisational change into clear, compelling narratives that resonate with senior leaders, stakeholders, and end users alike. Your work bridges strategy and executionâmaking transformation tangible, relevant, and meaningful in peopleâs dayâtoâday experience. This role suits a senior practitioner who can independently own workstreams, partner closely with crossâfunctional teams, and act as a trusted communications advisor within enterprise environments. Key Responsibilities Communication & Engagement Strategy ⢠Lead the design and execution of structured communication and engagement approaches that support transformation, experience improvement, and organisational change. o why it matters o how it helps o what it means for different audiences ⢠Ensure communications are outcomeâfocused, reinforcing tangible improvements and progress rather than abstract intent. Stakeholder & Leadership Engagement ⢠Serve as the primary communications partner for senior leaders and crossâfunctional teams, ensuring alignment, consistency, and credibility in messaging., ⢠Confidently engage with executives, business stakeholders, champions, and frontline usersâadapting tone and depth while maintaining a coherent narrative., ⢠Help position internal functions and initiatives as trusted, valueâcreating partners rather than support or reporting entities. Content, Channels & Campaigns ⢠Design and deliver multiâchannel communications, including leadership updates, campaigns, town halls, roadshows, briefings, and targeted engagement initiatives. o FAQs and playbooks o updates, campaigns, and engagement assets ⢠Develop reusable communication assets and frameworks that support consistency and scalability over time. Feedback, Insight & Adoption ⢠Support the design and promotion of feedback mechanisms (e.g. surveys, panels, listening activities)., ⢠Close the loop by synthesising insight and clearly communicating actions taken in response to user input., ⢠Track and communicate engagement, adoption, and sentiment metrics to evidence impact and momentum. Collaboration & Delivery ⢠Work closely with experience, design, technology, product, and delivery teams to ensure communications reflect real outcomes and release rhythms., ⢠Align communications to programme milestones, changes, and delivery plans, proactively identifying risks and dependencies., ⢠Contribute to opportunity shaping and ongoing client relationships through strong strategic and deliveryâled thinking. Required Experience & Profile ⢠Data Pipeline Development, ⢠Proven experience in enterprise communications, engagement, or change communications within large, complex organisations., ⢠Strong ability to translate technical, digital, or process change into clear, compelling, humanâcentred narratives., ⢠Demonstrated experience designing and delivering structured engagement approaches (e.g. campaigns, town halls, roadshows)., ⢠Confident seniorâlevel stakeholder management, with the gravitas to partner effectively with leadership., ⢠Experience working with feedback, insight, and engagement metrics to inform strategy and demonstrate impact., ⢠Comfortable operating independently while collaborating closely within multiâdisciplinary teams., ⢠Strong written, visual, and verbal communication skills with an executiveâready standard. Tools & Ways of Working ⢠Enterprise communication platforms (e.g. Microsoft 365 channels such as SharePoint, Teams, Viva Engage or equivalents)., ⢠Survey and insight tools (e.g. Forms, Qualtrics, Medallia or similar)., ⢠Measurement and reporting using engagement and adoption metrics., ⢠Strong proficiency in PowerPoint and Word for executiveâlevel content., ⢠Familiarity with delivery and releaseâbased environments (e.g. Agile ways of working, Jira, Azure DevOps or similar)., ⢠Practical experience with change and adoption approaches (e.g. ADKAR or similar frameworks). What Success Looks Like ⢠You independently own communications workstreams and deliver consistently highâquality outputs., ⢠Stakeholders trust you to clarify complexity and improve alignment., ⢠Communications you lead help shift understanding, confidence, and adoptionânot just awareness, ⢠You proactively identify opportunities to strengthen engagement and storytelling., ⢠You roleâmodel Designitâs values: being curious, thoughtful, inclusive, and outcomeâdriven. Why Designit At Designit, we design for impact. You will join a global creative and strategic community working at the intersection of design, technology, and human experience, supported by the scale and ambition of a global systems integratorâwhile staying true to humanâcentred design values. Inclusion We donât just look at your CV. Weâre more focused on who you are and your potential. We also know that everyone has a life outside work, so weâre happy to discuss flexible working. And weâll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our talent acquisition team who will be happy to support you. Your Benefits: You will receive a competitive salary, a generous benefits package and training & development in areas to help you improve. Equal Opportunities: We are an Equal Employment Opportunity employer and makes all employment and employment -related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Why wait? Apply now to build an amazing career and be part of a brilliant team. We canât wait to hear from you.