Technical Services Analyst
hace 3 días
Fountain Valley
Job Description Job Overview and Why Work Here? We are looking for a self-motivated and energetic, experienced Technical Services Analyst to work on-site with our clients in and outside of Orange County. Our successful candidate will have a solid and proven foundation of customer service experience, excellent communication ability, and the knowledge and skill to identify and solve technical challenges in a fast-paced environment! Responsibilities and Duties • Complete the installation, calibration and testing of IT equipment and peripherals, • Monitor systems operations to detect potential problems, • Perform basic system and software integration and hardware troubleshooting, • Support technical dress rehearsals efforts for IT projects, • Data Analysis, • Use the system operating system (Windows 7 and up) to perform basics such as adding and removing users, • Exceptional customer service, organizational, and time management skills, • Hands-on technical aptitude and the ability and willingness to learn new technologies., • Background in desktop support with input and output devices and process experience, • Fundamental knowledge of networking, hardware, and software., • Understanding network infrastructure and software applications is a plus., • Strong troubleshooting and critical thinking skills, • Deadline and detail-oriented with ability to prioritize and multitask., • Good knowledge in Microsoft Suite Applications, • 3+ years' experience with a B2B service provider is a plus. Company will not be providing a company vehicle. It is expected for employee(s) to have a reliable vehicle at all times. Company will reimburse employee for mileage Company DescriptionTechio is a next-gen technology management company that partners with healthcare organizations to customize and transform their Input/Output technology operations. We deliver comprehensive solutions from streamlining healthcare workflows to round the clock management of their critical I/O infrastructures.Techio is a next-gen technology management company that partners with healthcare organizations to customize and transform their Input/Output technology operations. We deliver comprehensive solutions from streamlining healthcare workflows to round the clock management of their critical I/O infrastructures.