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Job Description MEMBER SERVICE (CONTACT CENTER) REPRESENTATIVE As an American First Associate, you’ll play a vital role in serving the community while enjoying a rewarding career. We are a $1.3 Billion financial institution located in Brea, CA looking for a Contact Center Representative with excellent customer service skills, initiative and a desire to work in a team setting. Summary As a Contact Center Representative, you are responsible for providing Excellent Service to new and existing Members that call in to our Contact Center. Your ability to help the member solve issues and identify solutions that meet their needs is crucial to your success. Recent customer service/sales experience within a contact center preferred. This role is primarily answering inbound phone calls and providing our members excellent service while referring products and services based on their needs. Salary Range: $19.64 To $24.56 Hourly The salary ranges for positions are based on current market industry studies as well as job evaluations. During the offer phase Management will determine the appropriate compensation within the compensation range based on experience and education. Qualifications • 1 year experience in sales/customer service environment., • 1 year experience answering phones in a fast-paced environment preferably in financial industry., • 1 year experience working with Checking accounts, loans, Credit cards along with other products and services a financial institution may offer., • Excellent communication and Member service advisory skills., • Proficient computer skills, • Ability to work in a fast-paced environment., • Spanish speaking preferred but not required Schedule ONSITE Position Mon-Fri 9:20am-6:05 pm Safe and Secure Since 1952. At American First, our allegiance is to the Member. As a financial cooperative, owned entirely by Members, our goal is to provide the highest quality financial services. We offer excellent benefits: medical, dental, vision, paid life, Long term disability and AD&D insurance, generous 401(K) plan with employer match, financial advisor, free banking, discounts on consumer loans, paid holidays, vacation, sick, flexible spending accounts, tuition reimbursement, special recognition programs and much more. To learn more about us, please visit us at https://www.amerfirst.org/JoinOurTeam.aspx We perform thorough background and credit check. American First Credit Union is an EEO/AA/Disability/Vets Employer

Job Description Work with Data Ticket, Inc. Customer Service! Role: Customer Call Center Representative - Call Center Agent In-Office Start date: Immediate/Actively Hiring Citation Processing Center is a team of individuals committed to enhancing the revenue of the customers it serves. We are committed to the long-term profitability of every project we undertake. Our decisions are guided by economics without compromising our integrity. With proper planning and research, we seek to minimize risks by maintaining a selective, conservative and knowledgeable approach to growth and development. We encourage the flow of communication and exchange of ideas on all levels. We recognize the importance of each individual and his or her role in the success of the entire company. Through our commitment to success, we expect our business, our people and the communities in which we serve, to prosper. What will you do as a Call Center Representative? As a Data Ticket Call Center Representative, you have a very clear purpose: to prevent escalations, solve queries, and delight our citizens. You’ll be the first point of contact for our citizens-based thought the United States by answering their requests through live phone calls – this includes and is not limited to: processing citations, permit management, citation inquiry, setting- up payment plans and website guidance. Our Customer Service Representatives use a variety of tools to navigate, research, and review solutions, and communicate effectively with citizens. What are your hours? This role requires working variable hours to match when our customers need us most. A Full-Time role equates to working 40 hours per week. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 8 am and 5 pm Monday to Friday. You will learn more about your exact schedule closer to your start date. BASIC QUALIFICATIONS What qualifications do we need from you? • Minimum age: 18 years old, • Have the right to work in The United States, • High School diploma or equivalent, • Ability to handle heavy call volume, • Minimum 2-3 years current Call Center or telephone-base Customer Service experience, • Strong communication skills in English and Spanish (both written and oral fluency), • Knowledge of Microsoft Office Applications and Excel, • Must talk and type simultaneously, 50+ WPM, • Punctuality and outstanding attendance are a must, • Able to handle office admin type task, • Balance team and individual responsibilities, • The availability to work from Monday to Friday. What strengths will you bring? • Hard-working, articulate, and detail-oriented, • Friendly and customer-focused in every situation, • Ability to learn quickly and embrace change, • Comfortable multi-tasking in a high-energy environment. What benefits will you receive? One of the great things about joining Data Ticket’s Customer Service team is that we provide you with expert training and a competitive benefit package when you join. If this role sounds like it’s for you, then click 'Apply'! If you're selected to move forward, the next step is to have an interview with a Team Manager from the Customer Service Team. During this conversation, you will be tested on your English language skills, in both speaking and writing. It is also the perfect opportunity to ask any potential questions you have about the team and the role. If successful, we will contact you about next steps! Data Ticket, Inc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Data Ticket, Inc. \nCompany Description Data Ticket is a California certified small business that focuses all its energy in providing the software and services clients require to manage effective and efficient data processing. Founded in 1989, initially focused on delinquent parking citation collections; however, in the years since Data Ticket has grown our Solution in the following areas: • Full-service parking citation processing and collections, • Full-service administrative citation processing and collections, • Electronic parking citation issuance, • Electronic administrative citation issuance, • Electronic moving violation software, • Permit issuance and management, • Tow management Data Ticket is a California certified small business that focuses all its energy in providing the software and services clients require to manage effective and efficient data processing. Founded in 1989, initially focused on delinquent parking citation collections; however, in the years since Data Ticket has grown our Solution in the following areas:\r\n\r\n- Full-service parking citation processing and collections\r\n- Full-service administrative citation processing and collections\r\n- Electronic parking citation issuance\r\n- Electronic administrative citation issuance\r\n- Electronic moving violation software\r\n- Permit issuance and management\r\n- Tow management

Job Description Call Center & Customer Development Manager Luxury Bath Designs of Orange County Luxury Bath Designs of Orange County is growing, and we are looking for a driven, organized, customer-focused Call Center & Customer Development Manager to take ownership of the front end of our customer-development process. This is not simply a receptionist or call-answering position. We are looking for someone who understands that every lead represents an opportunity and knows how to professionally engage homeowners, build rapport, follow up consistently, and turn interest into quality sales appointments. The Opportunity You will be responsible for managing customer opportunities from the moment a lead enters our company through the setting and confirmation of a qualified appointment with one of our Design Consultants. Your primary goal is simple: Create a consistent flow of quality appointments that sit, create sales opportunities, and help grow the company. The right person will be comfortable on the phone, confident communicating by text and email, highly organized with follow-up, and disciplined about keeping our CRM accurate and up to date. Key Responsibilities • Respond quickly to new leads from social media, website inquiries, referrals, previous customers, and other marketing sources., • Make consistent outbound calls, texts, and follow-ups with new leads, uncontacted prospects, unsold opportunities, and appropriate older leads., • Convert customer inquiries into qualified appointments for our Design Consultants., • Speak with homeowners to understand their project, priorities, desired improvements, timing, and overall needs., • Help ensure all appropriate decision-makers will be available for the consultation., • Confirm appointments and actively work to minimize cancellations and no-shows., • Provide Design Consultants with useful customer and project information before appointments., • Maintain accurate CRM records, customer notes, appointment statuses, follow-up dates, call outcomes, and lead dispositions., • Maintain an organized follow-up pipeline so viable opportunities do not get forgotten or lost., • Re-engage previous customers, referrals, unsold opportunities, and older leads to generate additional business., • Provide professional and positive customer communication that properly represents Luxury Bath Designs of Orange County., • Assist management with selected marketing, social-media, recruiting, scheduling, and customer-development initiatives as needed., • Identify which lead sources are producing quality appointments and ultimately generating sales. Daily Accountability This is a performance-driven position. A daily activity and performance report is required for the previous business day’s activity and will include: New Leads Received • Calls Made • Customers Contacted • Appointments Set • Appointments Confirmed • Follow-Ups/Callbacks • No-Contact Leads • Lead Dispositions • Customer Issues • Opportunities Requiring Management Attention We believe in measuring activity, but more importantly, we measure results. Success in this position will ultimately be measured by: Quality Appointments Set → Appointments That Sit → Sales Opportunities Created → Sales Generated → Consistent Follow-Up → Organized Pipeline Management Who We Are Looking For Our ideal candidate is: • Confident and professional on the phone, • Naturally comfortable speaking with homeowners, • Persistent without being pushy, • Highly organized and detail-oriented, • Strong with follow-up and time management, • Comfortable working inside CRM software, • Able to communicate effectively through phone, text, and email, • Accountable and motivated by measurable goals, • Positive, energetic, and solution-oriented, • Able to work independently while being part of a growing team, • Interested in taking on greater responsibility as the company expands Experience in call centers, appointment setting, inside sales, customer development, home improvement, CRM systems, or social-media lead management is highly valued. Growth Potential We are building more than a call center—we are building a customer-development operation capable of supporting continued company growth. Someone who demonstrates the ability to consistently produce results, manage the customer pipeline, improve processes, and help develop others can earn the opportunity to take on additional responsibilities and future leadership opportunities within the company. If you are looking for a position where your performance is noticed, your results matter, and there is an opportunity to grow as the company grows, we would like to speak with you. Luxury Bath Designs of Orange County Apply today and tell us why you believe you would be successful building relationships, creating quality appointments, and helping grow our customer-development operation. Powered by JazzHR JS0aPdggef

Job Description Megeredchian - Intake Specialist My name is Bryan Takahara and I am the Director of Sales and Recruitment at JBA International. I am reaching out to see if you would be interested in new opportunities, as I believe you would be a great fit for my clients. I would love to speak with you to understand what you are specifically looking for as well as tell you about the opportunities. I have pasted the details below, please let me know if you would be interested/available for a call this week. I look forward to hearing from you! LOCATION: Burbank, CA PAY RANGE: $25 - $30/hr (Up to $35/hr with proper experience) RESPONSIBILITIES: • Engaging in all facets of the intake process from initial inquiry to client retention, • Answering inbound phone calls from prospective clients while providing stella customer service, • Performing unbiased screening to gather facts and assess the strength and weakness of potential cases, • Scheduling appointments and coordinating execution of the retainer packages, • Obtaining evidence from prospective clients in regal time, including paystubs, communications and other relevant documents, • Computer and typing literacy, as the candidate will be utilizing a user friendly case management intake software STRENGTH AND SKILLS: • Organization!, • Ability to multitask, • Strong work ethic with an eagerness to achieve the firm's intake goals, • Teamwork, • Desire to grow with the firm and find permanent home REQUIREMENT AND PREFERENCES: • 1 Year intake specialists with law firm, • Knowledge of Personal Injury Law, • Bilingual - English and Spanish (Must Have), • Good communication skills, positive attitude, self motivated and willing to adapt, • Computer literate - Office 365, Adobe, Windows OS

Job Description Call Center & Customer Development Manager Luxury Bath Designs of Orange County Luxury Bath Designs of Orange County is growing, and we are looking for a driven, organized, customer-focused Call Center & Customer Development Manager to take ownership of the front end of our customer-development process. This is not simply a receptionist or call-answering position. We are looking for someone who understands that every lead represents an opportunity and knows how to professionally engage homeowners, build rapport, follow up consistently, and turn interest into quality sales appointments. The Opportunity You will be responsible for managing customer opportunities from the moment a lead enters our company through the setting and confirmation of a qualified appointment with one of our Design Consultants. Your primary goal is simple: Create a consistent flow of quality appointments that sit, create sales opportunities, and help grow the company. The right person will be comfortable on the phone, confident communicating by text and email, highly organized with follow-up, and disciplined about keeping our CRM accurate and up to date. Key Responsibilities • Respond quickly to new leads from social media, website inquiries, referrals, previous customers, and other marketing sources., • Make consistent outbound calls, texts, and follow-ups with new leads, uncontacted prospects, unsold opportunities, and appropriate older leads., • Convert customer inquiries into qualified appointments for our Design Consultants., • Speak with homeowners to understand their project, priorities, desired improvements, timing, and overall needs., • Help ensure all appropriate decision-makers will be available for the consultation., • Confirm appointments and actively work to minimize cancellations and no-shows., • Provide Design Consultants with useful customer and project information before appointments., • Maintain accurate CRM records, customer notes, appointment statuses, follow-up dates, call outcomes, and lead dispositions., • Maintain an organized follow-up pipeline so viable opportunities do not get forgotten or lost., • Re-engage previous customers, referrals, unsold opportunities, and older leads to generate additional business., • Provide professional and positive customer communication that properly represents Luxury Bath Designs of Orange County., • Assist management with selected marketing, social-media, recruiting, scheduling, and customer-development initiatives as needed., • Identify which lead sources are producing quality appointments and ultimately generating sales. Daily Accountability This is a performance-driven position. A daily activity and performance report is required for the previous business day’s activity and will include: New Leads Received • Calls Made • Customers Contacted • Appointments Set • Appointments Confirmed • Follow-Ups/Callbacks • No-Contact Leads • Lead Dispositions • Customer Issues • Opportunities Requiring Management Attention We believe in measuring activity, but more importantly, we measure results. Success in this position will ultimately be measured by: Quality Appointments Set → Appointments That Sit → Sales Opportunities Created → Sales Generated → Consistent Follow-Up → Organized Pipeline Management Who We Are Looking For Our ideal candidate is: • Confident and professional on the phone, • Naturally comfortable speaking with homeowners, • Persistent without being pushy, • Highly organized and detail-oriented, • Strong with follow-up and time management, • Comfortable working inside CRM software, • Able to communicate effectively through phone, text, and email, • Accountable and motivated by measurable goals, • Positive, energetic, and solution-oriented, • Able to work independently while being part of a growing team, • Interested in taking on greater responsibility as the company expands Experience in call centers, appointment setting, inside sales, customer development, home improvement, CRM systems, or social-media lead management is highly valued. Growth Potential We are building more than a call center—we are building a customer-development operation capable of supporting continued company growth. Someone who demonstrates the ability to consistently produce results, manage the customer pipeline, improve processes, and help develop others can earn the opportunity to take on additional responsibilities and future leadership opportunities within the company. If you are looking for a position where your performance is noticed, your results matter, and there is an opportunity to grow as the company grows, we would like to speak with you. Luxury Bath Designs of Orange County Apply today and tell us why you believe you would be successful building relationships, creating quality appointments, and helping grow our customer-development operation. Powered by JazzHR VfgptAEIUI

Come join our amazing team and work a hybrid schedule! The Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third-party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current month. Resolve customer issues as quickly as possible while providing accurate and timely information within company policies and all applicable regulations. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The Customer Service Specialist I level is the entry level role in the job family and generally handles the least complex inbound calls; escalates more complex call as appropriate. The target pay for this position is $22.00 per hour + monthly bonus. An additional $1.50 per hour can be added, if you are bilingual English/Spanish. • Answer least complex incoming calls, via an Automated Call Distribution system (ACD), from borrowers and third parties with inquiries about existing mortgage loans., • Deliver accurate and timely information to callers in a courteous and professional manner, striving for first-call resolution whenever feasible and in compliance with all applicable regulations., • Refer more complex or complicated calls to qualified team member., • Perform necessary steps to provide call resolution which may include setup and routing of process tasks, email or phone contact with supporting departments., • Track, follow-up and complete customer call backs to ensure inquiry resolution., • Collect payments whenever necessary and appropriate., • Document call details, such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system., • Perform other duties as assigned., • Required to be fully bilingual English/Spanish., • High school diploma or equivalent work experience., • Customer service/call center experience preferred, but not required., • Banking, Mortgage/Loan Servicing industry experience preferred, but not required. Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com. • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed., • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal., • Customized training programs to help you advance your career., • Employee referral bonuses so you'll get paid to help Carrington and Vylla grow., • Educational Reimbursement., • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. • Job Identification 4371, • Job Category Customer Service/Support, • Posting Date 08/18/2026, 06:17 PM, • Job Schedule Full time, • Locations 500 N State College Blvd, Orange, CA, 92868, US (Hybrid)

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience, • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems, • Ability to learn and follow all customer service procedures and policies, • Strive to meet and go above personal and team target goals, • Record, organize and file customer interactions and account changes, • Able to up-sell if needed, • Able to schedule call back and appointments to resolve customer needs, • Previous experience in customer support, client services, sales, or a related field, • Excellent at communicating over the phone and other communication platforms, • Basic computer skills and experience, • Able to multitask, • Excellent time management and prioritization skills, • Ability to listen actively, relay information, and answer questions and/or concerns., • Customer-focused for positive customer experience and resolution, • MUST RESIDE IN CALIFORNIA, • Health Insurance (dental and vision included), • Excellent retirement plan, • Tremendous upward mobility into other positions and management, • Flexible hours, • Remote Position(s) available (work from home)

Compensation Pay Range: $16.50 - $24.50 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. Essential Job Functions • Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc., • Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise., • Assist managers and/or installer service specialists in serving the professional customers as needed and directed., • Complete assigned company training relevant to position., • Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee., • Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions., • Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures., • Address and resolve customer complaints in a friendly manner., • Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc., • Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc., • Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met., • Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.), • Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate., • All other duties as assigned. Skills/Education/Knowledge/Experience/Abilities Ability to quickly match alphanumeric sequences Ability to provide outstanding, friendly and professional customer service Must be able to multitask, handling customers on the phone and in the store at the same time Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification Fluency in multiple languages (Spanish is highly desired) Total Compensation Package: • Competitive Wages & Paid Time Off, • Stock Purchase Plan & 401k with Employer Contributions Starting Day One, • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA), • Team Member Health/Wellbeing Programs, • Tuition Educational Assistance Programs, • Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.

Call Center / Remote] - Anywhere in U.EST / Comprehensive Employee Benefits Package - As a Customer Service Representative, you will: Provide exceptional customer service to clients by answering inquiries, resolving issues, and addressing concerns through phone and email communication; Maintain accu

Incumbents perform basic medical, technical and administrative support services for the H.H. Chao Family Comprehensive Digestive Disease Center. Incumbents process routine endoscopes, non-disposable endoscopic equipment, and may provide standby technical assistance for routine endoscopic procedures. Specific duties include administering oral and injected medications, performing and/or assisting with various office procedures, assisting with or performing specimen collection, phlebotomy, collecting and recording patient data, providing patient information as directed, and assisting with patient flow during clinic hours. May assist the front office operations by answering incoming phone calls, maintaining records, preparing reports and updating patient files. Actively works to keep the clinic clean and organized as to meet all aspects of a JCAHO or Dept of Health survey. Performs other related duties as assigned. Required Qualifications: Understanding of medical terminology Must be able to participate in on call rotation and work occasional weekends & evenings Flexibility to work variable shifts, including occasional weekends or holidays Excellent customer service skills Demonstrated completion of a relevant medical training program (i.e., MA, EMT, Surg Tech, GI, etc.) Current BLS certification Ability to work well in a constantly changing environment Ability to read, write and communicate effectively in English Ability to communicate effectively with patients from diverse backgrounds Preferred Qualifications: Previous experience as a Medical Assistant or GI Technician in an ambulatory care setting Phlebotomy certification Bilingual skills in English and Spanish and/or Vietnamese Ability to be able to work overtime and potential weekend on call

Luxury Bath Designs of Orange County is growing, and we are looking for a driven, organized, customer-focused Call Center & Customer Development Manager to take ownership of the front end of our customer-development process. This is not simply a receptionist or call-answering position. We are looking for someone who understands that every lead represents an opportunity and knows how to professionally engage homeowners, build rapport, follow up consistently, and turn interest into quality sales appointments. The Opportunity You will be responsible for managing customer opportunities from the moment a lead enters our company through the setting and confirmation of a qualified appointment with one of our Design Consultants. Your primary goal is simple: Create a consistent flow of quality appointments that sit, create sales opportunities, and help grow the company. The right person will be comfortable on the phone, confident communicating by text and email, highly organized with follow-up, and disciplined about keeping our CRM accurate and up to date. Key Responsibilities • Respond quickly to new leads from social media, website inquiries, referrals, previous customers, and other marketing sources., • Make consistent outbound calls, texts, and follow-ups with new leads, uncontacted prospects, unsold opportunities, and appropriate older leads., • Convert customer inquiries into qualified appointments for our Design Consultants., • Speak with homeowners to understand their project, priorities, desired improvements, timing, and overall needs., • Help ensure all appropriate decision-makers will be available for the consultation., • Confirm appointments and actively work to minimize cancellations and no-shows., • Provide Design Consultants with useful customer and project information before appointments., • Maintain accurate CRM records, customer notes, appointment statuses, follow-up dates, call outcomes, and lead dispositions., • Maintain an organized follow-up pipeline so viable opportunities do not get forgotten or lost., • Re-engage previous customers, referrals, unsold opportunities, and older leads to generate additional business., • Provide professional and positive customer communication that properly represents Luxury Bath Designs of Orange County., • Assist management with selected marketing, social-media, recruiting, scheduling, and customer-development initiatives as needed., • Identify which lead sources are producing quality appointments and ultimately generating sales. Daily Accountability This is a performance-driven position. A daily activity and performance report is required for the previous business day's activity and will include: New Leads Received Calls Made Customers Contacted Appointments Set Appointments Confirmed Follow-Ups/Callbacks No-Contact Leads Lead Dispositions Customer Issues Opportunities Requiring Management Attention We believe in measuring activity, but more importantly, we measure results. Success in this position will ultimately be measured by: Quality Appointments Set ? Appointments That Sit ? Sales Opportunities Created ? Sales Generated ? Consistent Follow-Up ? Organized Pipeline Management Who We Are Looking For Our ideal candidate is: • Confident and professional on the phone, • Naturally comfortable speaking with homeowners, • Persistent without being pushy, • Highly organized and detail-oriented, • Strong with follow-up and time management, • Comfortable working inside CRM software, • Able to communicate effectively through phone, text, and email, • Accountable and motivated by measurable goals, • Positive, energetic, and solution-oriented, • Able to work independently while being part of a growing team, • Interested in taking on greater responsibility as the company expands Experience in call centers, appointment setting, inside sales, customer development, home improvement, CRM systems, or social-media lead management is highly valued. Growth Potential We are building more than a call centerwe are building a customer-development operation capable of supporting continued company growth. Someone who demonstrates the ability to consistently produce results, manage the customer pipeline, improve processes, and help develop others can earn the opportunity to take on additional responsibilities and future leadership opportunities within the company. If you are looking for a position where your performance is noticed, your results matter, and there is an opportunity to grow as the company grows, we would like to speak with you. Luxury Bath Designs of Orange County Apply today and tell us why you believe you would be successful building relationships, creating quality appointments, and helping grow our customer-development operation.

This Medical Assistant role supports a busy multispecialty orthopedics and pain management practice by performing a wide range of clinical and administrative duties. You will work closely with a spine surgeon and other providers in the exam room, help manage patient flow through the clinic, and ensure accurate documentation and coordination of care. Daily responsibilities include obtaining medical histories and vital signs, preparing patients and exam rooms, assisting with minor procedures, processing laboratory samples, scheduling appointments, and managing insurance authorizations. This position requires a certified Medical Assistant with strong back-office experience in orthopedics or urgent care, excellent communication skills, and the ability to thrive in a fast-paced, patient-centered environment. • Obtain and document patients' medical and medication histories accurately in the electronic medical record (EMR)., • Measure and record patients' vital signs, including blood pressure, pulse, temperature, and other key indicators., • Prepare patients for examination or treatment by assisting with gowns, positioning, and explaining procedures., • Assist physicians and physician assistants during examinations and treatments, including minor procedures., • Administer injections safely and accurately, including properly withdrawing and preparing medications for administration., • Use medical equipment for spinal cord stimulators and intrathecal pump programmers as directed by the provider., • Support a comprehensive plan of care as part of a multidisciplinary team focused on pain management and orthopedics., • Apply basic knowledge of human anatomy and physiology as it relates to pain management in daily clinical tasks., • Perform administrative duties such as typing, scheduling appointments, and maintaining accurate and up-to-date medical records., • Handle front desk check-in duties, including greeting patients, verifying information, and coordinating patient flow., • Schedule procedures and office visits and follow established scheduling procedures to optimize clinic efficiency., • Obtain insurance authorizations for upcoming cases and procedures, ensuring all required documentation is complete., • Communicate effectively with hospitals, surgery centers, pharmacies, laboratories, and other external partners., • Manage heavy phone volume, including answering patient inquiries, relaying messages to providers, and providing follow-up information., • Apply familiarity with ICD-10 and CPT coding to support accurate documentation and billing processes., • Work with Merit-based Incentive Payment System (MIPS) requirements to support quality, efficiency, and performance measures., • Use eClinicalWorks (ECW) and other EMR systems to enter, update, and retrieve patient information., • Maintain patient privacy and confidentiality at all times in accordance with HIPAA and medical office policies., • Fill prescription requests accurately and in accordance with provider orders and clinic protocols., • Maintain clean and organized exam rooms and clinical areas, including cleaning equipment and surfaces between patients., • Restock exam rooms and supply areas, monitor inventory, and report or request needed supplies., • Demonstrate punctual and consistent attendance to support reliable clinic operations., • Manage time effectively to balance clinical tasks, administrative work, and patient communication., • Use critical thinking skills to recognize issues, prioritize tasks, and make appropriate decisions within scope of practice., • Collaborate with providers, nurses, and other team members to ensure coordinated and efficient patient care., • Communicate clearly and professionally with patients of all ages and diverse backgrounds, providing a welcoming and supportive experience., • Current Medical Assistant certification., • At least 3 years of back-office Medical Assistant experience in orthopedics or urgent care., • Certification in Basic Life Support (BLS) and/or current CPR certification., • Experience working with eClinicalWorks (ECW) electronic medical record system., • Experience with Merit-based Incentive Payment System (MIPS) processes and requirements., • Proficiency with ICD-10 and CPT coding for clinical documentation and billing support., • Ability to obtain and document medical and medication histories accurately., • Ability to measure and record vital signs with precision., • Demonstrated skill in administering injections and accurately withdrawing medications., • Ability to use medical equipment related to spinal cord stimulators and intrathecal pump programmers (training may be provided)., • Strong knowledge of medical terminology and basic human anatomy and physiology, particularly in pain management and orthopedics., • Proficiency with electronic medical records (EMR) and strong computer skills., • Experience performing both clinical back-office tasks and front desk check-in duties., • Strong phone etiquette and experience handling high call volumes., • Excellent communication and interpersonal skills with patients, providers, and external partners., • Strong organizational and multitasking abilities in a fast-paced environment., • Ability to work well under pressure while maintaining professionalism and composure., • Familiarity with HIPAA regulations and medical office policies., • Ability to stand and walk for extended periods and lift up to 25 pounds., • Bilingual fluency in Spanish (required for this role)., • Detail-oriented approach with a focus on accuracy and thorough documentation., • Experience in a multispecialty orthopedics and pain management setting., • Experience in urgent care or internal medicine environments., • Prior exposure to EKG procedures., • Bilingual skills in Spanish, Korean, or another commonly spoken local language (in addition to the required Spanish) are a plus., • Comfort working with patients of all ages and diverse backgrounds., • Ability to fill prescription requests in coordination with providers and pharmacies., • Strong communication skills with patients, providers, pharmacies, and laboratories., • Energetic, professional, and composed demeanor when interacting with patients and colleagues., • Demonstrated ability to function effectively as part of a multidisciplinary team., • Experience supporting academic or training environments (such as working with medical or PA students) is beneficial., • Familiarity with scheduling procedures and obtaining insurance authorizations for surgeries and procedures., • Experience working in environments that utilize quality and performance programs such as MIPS. This role supports a spine surgeon and other providers in a busy multispecialty orthopedics and pain management practice. The clinic operates Monday through Friday from 8:00 a.m. to 5:00 p.m., with a typical schedule of 8:00 a.m. to 5:30 p.m. for this position. On Fridays, the physician typically leaves around 1:00 p.m., and the Medical Assistant uses the remaining time to catch up on administrative work, documentation, and follow-up tasks. The practice includes multiple providers and serves as a teaching environment affiliated with various medical and physician assistant programs, creating a dynamic, learning-focused setting. You will work extensively with electronic medical records, particularly eClinicalWorks (ECW), and use standard back-office medical equipment, as well as specialized devices for spinal cord stimulators and intrathecal pump programmers. The culture is very family-oriented, tight knit, and welcoming, with a strong emphasis on teamwork and mutual support. Benefits available upon conversion to full-time employment include medical, dental, vision, life insurance, profit sharing, and retirement plans, reflecting a commitment to long-term employee well-being. The environment is fast-paced and patient-focused, requiring consistent professionalism, reliability, and respect for patient privacy at all times. This is a Contract to Hire position based out of Orange, CA. The pay range for this position is $25.00 - $27.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax

Job Description Job Title: Customer Service Specialist Reports to: Customer Service Supervisor Location: Tustin, CA Company: JustFoodForDogs, LLC Job Type: Full-time, Non-Exempt About JustFoodForDogs: JustFoodForDogs, the #1 vet recommended fresh food for dogs, is dedicated to helping pets live longer, healthier lives through real, whole-food nutrition. Founded in 2010, JustFoodForDogs revolutionized the fresh whole food movement for dogs when it opened the first open-to-the-public kitchen cooking food for dogs. All of our recipes are formulated by veterinarians and made with 100% human-grade ingredients. Today, consumers can find JustFoodForDogs at JustFoodForDogs retail locations, their favorite retailers and on-line at JustFoodForDogs.com. The company’s offerings include daily meals, shelf-stable products, supplements, and treats. To learn more about JustFoodForDogs, visit JustFoodForDogs.com About the Role We're looking for a Customer Service Specialist who loves helping people and has a passion for pets. In this role, you'll be the primary point of contact for pet parents, answering questions, resolving issues, and providing guidance on our products and services. The ideal candidate is friendly, organized, solutions-oriented, and enjoys creating positive customer experiences. What You'll Do • Support pet parents through phone and email, • Answer questions about products, orders, subscriptions, shipping, and account information, • Resolve customer concerns with empathy and professionalism, • Process orders, refunds, exchanges, and account updates, • Troubleshoot issues and partner with internal teams when additional support is needed, • Document customer interactions accurately in our CRM system, • Stay up to date on products, promotions, and company initiatives, • Identify opportunities to recommend products that best support a pet's needs, • Follow up with customers when needed to ensure a positive experience, • Perform other duties as assignedWhat We're Looking For, • 2+ years of customer service experience in a call center, retail, hospitality, or similar environment, • Excellent verbal and written communication skills, • Strong problem-solving abilities and attention to detail, • Comfortable working across multiple systems and communication channels, • Ability to remain calm and professional when handling challenging situations, • Passion for helping customers and delivering exceptional service, • Experience with CRM systems such as Salesforce is a plus, • Pet industry, veterinary, or nutrition experience is a plusSchedule & Work Environment, • Ability to work a flexible schedule, including weekends and holidays as needed, • Reliable attendance and punctuality, • Comfortable working in a fast-paced environmentEducation, • High school diploma or equivalent required, • Bachelor's degree preferred Tenets of the Pack (Company Values) Live Our Mission – We believe this is more than a job. It’s a cause. Be a Team Player – We put company goals and success first. Maintain a Positive Attitude – We bring energy, enthusiasm, and drive to everything we do. Deliver Results – We play to win. JUSTFOODFORDOGS is an Equal Opportunity Employer. JUSTFOODFORDOGS does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status or any other legally protected basis, and to the extent permitted by law.

Job Description The Service Desk Agent serves as the in-store representative that helps customers that helps customers navigate any problems or issues with products that they have purchased at Curacao. Whether efficiently processing a return, helping customers to better understand products they have purchased or finding the right solution for products that are not working correctly, the Service Desk agent helps to turn product issues into pleasant experiences for the customer. ESSENTIAL FUNCTIONS: • Act as a guide and ally for customers bringing in merchandise for return, exchange or repair, including answering questions at the service desk or over the phone, clarifying Curacao’s return/exchange and warranty repair policies for the customer., • Manage the service queue system (Q-less) efficiently and process customer transactions in a friendly and efficient manner, including returns, exchanges, service repair tickets and sales., • Guide customers as needed/required through the correct usage of their products and accessories, particularly around small electronics such as computers, mobile phones, tablets, cameras, printers, etc. This includes supporting technicians with software installations., • Help customers to move merchandise (up to 50 lbs. in weight) to and from the service counter., • Ensure that all merchandise, including repair items and store inventory, is processed correctly and sent out to repair or transferred efficiently. This requires maintaining tight control over the Service desk area, including organization of products by type and destination, diligent tracking on digital systems and protecting all products from incidental damage., • Conduct rigorous and detailed inventory counts of service/repair items in the store on a monthly basis., • Maintain a safe and clean Service area for both associates and customers., • Provide friendly and professional reminders to customers when their service orders are ready through friendly phone calls and other appropriate follow up to ensure that they received prompt resolution of their service tickets., • Test and assess the functionality of merchandise returned or submitted for repair to determine the proper action to be taken, including customer education, service repair, return to vendor, etc., • Prepare e-commerce orders in-store to ensure that orders for both will call and ship-to-home are fulfilled promptly and accurately., • Continually study and maintain a high level of awareness of current company policies, processes and standards around returns, exchanges, warranty services, installation services and other topics relevant to the Service Desk., • Greet customers with a warm smile and friendly greeting whenever they walk within ten feet of you., • Be responsive and take ownership of any customer issues in collaboration with your manager., • Pitch in with any other store operations, including servicing customers from other departments as needed, restocking or counting inventory and other tasks your manager may request., • Demonstrate a Customer Centric attitude by always greeting and serving customers in an engaging and friendly manner and going above and beyond to understand each customer and solve for each one’s unique need., • Always strive to Be Your Best by continually working to improve your knowledge of the latest trends in your department and taking pride in your work., • Be Accountable for your actions by ensuring that you finish to completion any task you take on with integrity and transparency., • Embrace the concept One Team – Family at Curacao by helping out your teammates across the store and the company whenever you can. BASIC QUALIFICATIONS • High School Diploma or GED, • Friendly, outgoing demeanor, • Good listener, • Patient, • Resourceful, • Diligent about completing tasks, • English Fluency, • Spanish Proficiency PHYSICAL DEMANDS GENERAL LIFT / CARRY PUSH / PULL Stand C Reach above shoulder O 10 lbs or less F 12 lbs or less O Walk C Climb N 11 – 20 lbs F 13 – 25 lbs O Sit O Crawl N 21 – 51 lbs O 26 – 40 lbs O Handling F Squat or kneel O 51 – 100 lbs O 40 – 100 lbs O Reach Outward F Bend O Over 100 lbs N N (not applicable) = Activity is not applicable to this occupation. O (Occasionally) = Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) = Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) = Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Job Description SUMMARY: Under the direction of the Admitting Manager provides organizational direction and vision to the Patient Access Department. Completes registration process with accuracy and courteously and in a timely manner. Accurately inputs information into computer. Completes all preadmission procedures. Discharges patients with accuracy. Maintains Admitting, Out Patient & Discharge Logs. Records patients in appropriate logs. Collects logs & secures pt. valuables for safekeeping follow the procedure with 100% accuracy. Calculates Patient Financial Responsibility Issues Receipts & collects monies. Approximates patient's financial responsibility. Makes collection attempts where the patient has financial liability. Posts payments, and issues receipts with 100 % accuracy. Performs patient transfer procedures accurately. Verifies cash box by counting & verifying amount in cash box @ 930 daily with 100% accuracy. Acts as the PBX Operator. Uses scripting when answering phone calls. The process is all calls in a timely manner. Expediently handles call to the "Code" phone. Monitors all alarms & responds timely with appropriate measures. Demonstrates knowledge in all department-specific policies & standards. REQUIREMENTS: • Minimum Education: High School graduate or equivalent, • Minimum Experience: 6 months experience preferred, • Required License/ Certifications: MAB certificate within (90 days upon hire) annually thereafter, • Has full command (verbal and written) of the English language, • Physical Requirements: Possesses physical abilities, including heavy lifting, and perceptive acuity, e.g., visual, hearing, and satisfactorily perform all direct and indirect patient care functions. Review physical activities and working conditions for this position BENEFITS: • Medical, dental and vision coverage is provided for all full time and part time employees*, • Medical is 100% employer paid including dependents*, • Employee Assistance Program, • Basic Life and AD&D, • 401k plan with company match, • Generous PTO plan*, • Pet Insurance Discount Program*, • Employee Discount Program* *Per diem staff ineligible weekends

Job Description SUMMARY: Under the direction of the Admitting Manager provides organizational direction and vision to the Patient Access Department. Completes registration process with accuracy and courteously and in a timely manner. Accurately inputs information into computer. Completes all preadmission procedures. Discharges patients with accuracy. Maintains Admitting, Out Patient & Discharge Logs. Records patients in appropriate logs. Collects logs & secures pt. valuables for safekeeping follow the procedure with 100% accuracy. Calculates Patient Financial Responsibility Issues Receipts & collects monies. Approximates patient's financial responsibility. Makes collection attempts where the patient has financial liability. Posts payments, and issues receipts with 100 % accuracy. Performs patient transfer procedures accurately. Verifies cash box by counting & verifying amount in cash box @ 930 daily with 100% accuracy. Acts as the PBX Operator. Uses scripting when answering phone calls. The process is all calls in a timely manner. Expediently handles call to the "Code" phone. Monitors all alarms & responds timely with appropriate measures. Demonstrates knowledge in all department-specific policies & standards. REQUIREMENTS: • Minimum Education: High School graduate or equivalent, • Minimum Experience: 6 months experience preferred, • Required License/ Certifications: MAB certificate within (90 days upon hire) annually thereafter, • Has full command (verbal and written) of the English language, • Physical Requirements: Possesses physical abilities, including heavy lifting, and perceptive acuity, e.g., visual, hearing, and satisfactorily perform all direct and indirect patient care functions. Review physical activities and working conditions for this position Benefits: • Medical, dental and vision coverage is provided for all full time and part time employees*, • Medical is 100% employer paid including dependents*, • Employee Assistance Program, • Basic Life and AD&D, • 401k plan with company match, • Generous PTO plan*, • Pet Insurance Discount Program*, • Employee Discount Program* *Per diem staff ineligible

Job DescriptionReceptionist duties will consist of: • Assisting walk-in customers with general purpose inquiries, • Assist with faxing, scanning, printing, copying, • Answering phones and handling multiple phone calls, • Reconcile daily petty cash, • Process credit card transactions, • Assist customers with will call orders, process payments, work with CSRs, • Assist, at times, with bindery, or handwork, mailing, lifting boxes, • Handle compliance with Department of Justice for medical forms orders Candidate must have the following skills: • Familiarity with general printing terminology, • Knowledge of PC navigation;, • Rudimentary MS Office skills, including Excel, Outlook, and Word;, • Adobe PDF and Creative Suite, • Quick learner and adaptive mindset;, • Handle multiple tasks and willingness to work extra hours when needed., • Work in a team environment, • Work well under pressure and time sensitive environments Candidate may be given test work to determine experience level and skillset.