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  • Front Desk Agent
    Front Desk Agent
    9 hours ago
    $21–$26 hourly
    Full-time
    Manhattan, New York

    We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities • Greet guests with a welcoming smile and friendly demeanor, • Perform all guest check-in and check-out procedures, • Obtain or confirm guest information, assign rooms, activate and distribute keys, etc., • Collect payment for room charges and other fees, • Answer phones and direct calls to appropriate personnel, • Check and send emails, • Make and confirm reservations, • Maintain a clean and tidy workspace at all times, • Inform guests of hotel amenities and offerings, • Be informed and up-to-date on all types of room accommodation and availability, • Communicate with housekeeping, room service and security staff as necessary, • Provide local information on restaurants, special sites, activities, etc., • Resolve customer complaints and problems calmly and effectively, • Notify management of any serious issues that you cannot resolve, • Take and deliver messages for guests, • Store luggage and valuables as needed, • Assist with and book tours and activities for guests, • Maintain a friendly, personable disposition, • High school diploma or GED equivalent preferred, • Previous experience in customer service and/or hospitality industry preferred, • Experience using hotel booking software a plus, • Computer literate and proficient using Microsoft Suite, • Personable and outgoing when dealing with guests, • Professional phone demeanor, • Excellent customer service skills, • Ability to maintain calm, polite, and patient in stressful situations, • Organized and detail-oriented, • Ability to connect with guests and consistently give them a positive customer experience

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  • Front Desk Coordinator
    Front Desk Coordinator
    14 hours ago
    $18 hourly
    Full-time
    Manhattan, New York

    Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: • Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care, • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner, • Be responsible for obtaining and filing patients' charts, and assisting our patients as needed, • Maintain the daily operations of the office by following standard operating procedures and guidelines, • Contribute to team effort by smoothly transitioning into daily roles as needed, • Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant), • Navigate through NextGen to access and provide patient information, • Maintain compliance by contacting patients to confirm appointments, • Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments, • Responsible for the opening and closing procedures of the office as needed, • Assist in comforting the patients and maintaining the reception area, • Other administrative tasks as needed Knowledge and Experience • 1+ years of relevant medical administrative experience, preferred, • Experience with medical insurance/verification is a plus, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred, • Experience with EMR, preferred, • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) Required, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset, • A strong sense of urgency and focus in accomplishing tasks Pay Rate: $18/hour Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care).

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  • Appointment Setter
    Appointment Setter
    1 day ago
    Part-time
    Manhattan, New York

    Call Center Representative Job Description Template We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Call Center Representative Responsibilities: • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services., • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued., • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed., • Building lasting relationships with clients and other call center team members based on trust and reliability., • Utilizing software, databases, scripts, and tools appropriately., • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service., • Making sales or recommendations for products or services that may better suit client needs., • Taking part in training and other learning opportunities to expand knowledge of company and position., • Adhering to all company policies and procedures. Call Center Representative Requirements: • High school diploma or equivalent. (prefered not required), • More education or experience may be preferred., • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice., • Understanding of company products, services, and policies., • Proficiency with computers, especially with CRM software, and strong typing skills., • Ability to ask prying questions and diffuse tense situations., • Strong time management and decision making skills., • Adaptability and accountability., • Fluency in multiple languages may be desired.

    No experience
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  • Receptionist
    Receptionist
    12 days ago
    $15–$18 hourly
    Part-time
    Astoria, Queens

    Description Job Title: Front Desk Receptionist Location: 31-68 Steinway st , INKSTINCTNYC Job Type: Full-time / Part-time , depending on availability and experience About Us: We are INKSTINCT NYC a professional tattoo studio, located in astoria queens, with many years of experience and a reputable team . Our goal is bringing to life incredible tattoos and a unique tattoo experience on our stylish tattoo studio with some of the most amazing and experience tattoo artists from NYC . Job Description: We are seeking a friendly and organized Front Desk Receptionist to join our INKSTINCT NYC team. The ideal candidate will be the first point of contact for visitors and clients, providing excellent customer service and support to ensure a positive experience. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment. Key Responsibilities: Greet and welcome visitors and clients in a professional and courteous manner. Answer and direct phone calls . Manage and schedule appointments. Social media (stories and post) Inventory (supplies only) Handle incoming and outgoing mail and deliveries. Maintain a clean and organized the tattoo studio area. Provide administrative support to other departments as needed. Requirements: Tattoo studio knowledge but not required Proven experience as a receptionist or in a similar role. Excellent communication and customer service skills. Proficient in and basic office equipment. Ability to multitask and prioritize tasks effectively. Professional appearance and demeanor.

    No experience
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  • Administrative Assistant
    Administrative Assistant
    16 days ago
    $70000–$80000 yearly
    Full-time
    Flushing, Queens

    Admin Needed for Electrical Contracting Office 3 years minimum experience in the field of ADMINISTRATIVE CONSTRUCTION. Full-Time, in office position, Mon-Fri 9am-5pm. Knowledge of word, excel, Department of Buildings website, able to file for permits, file for PAA's, type estimates, change orders and purchase orders. Able to work on their own and to multi-task. Paid vacations, paid holidays, 401K. Greek speaking a plus. Please email resume Qualifications The ideal candidate must be extremely detail oriented, have excellent communication and problem-solving abilities, as well as have had experience with using Microsoft Office (Word, Excel), Scheduling, Proposals, submittals, calling vendors, calling clients, handle incoming & outgoing phone calls and emails, assist with other administrative duties as needed PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE IN CONSTRUCTION ADMINISTRATION, SERIOUS APPLICANTS ONLY Minimum of 3 years of construction administrative experience Proficient in Microsoft Office Word, Excel Extremely organized and detail oriented Able to set priorities and work independently Responsibilities Answering incoming Calls Create proposals and submittals Handle communication with crews Scheduling Insurance Requests Organize Digital and Physical Files Job Type: Full-time Benefits: 401(k) 401(k) matching Health insurance Paid time off Schedule: Monday to Friday Work Location: In person

    Immediate start!
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