Answering phone call jobs in East Elmhurst, New YorkCreate job alerts

Job Responsibilities Patient Experience & Customer Service • Provides exceptional customer service to all patients, visitors, and team members., • Creates a welcoming, supportive, and compassionate environment for patients and their families., • Answers patient inquiries and serves as a resource throughout the patient journey., • Optimizes patient satisfaction through proactive communication and follow-up., • Assists in managing the patient waiting experience and communicates updates when appropriate., • Anticipates patient needs and helps alleviate patient concerns and anxieties., • Maintains reception and patient-facing areas in a professional manner., • Assists with patient check-in, check-out, scheduling, and medical record coordination., • Acts as a liaison between patients, physicians, clinical staff, and administrative teams., • Assists with answering and routing incoming phone calls. Clinical & Administrative Coordination • Scribes during physician consultations and follow-up appointments, ensuring accurate documentation within the electronic medical record., • Reviews physician instructions and communicates treatment plans, medication directions, testing requirements, and follow-up recommendations to patients., • Conducts patient outreach and follow-up throughout IVF, fertility preservation, donor, gestational carrier, and other fertility treatment cycles., • Sends and responds to patient portal messages, emails, and other patient communications., • Coordinates treatment milestones and assists patients in completing required steps throughout their care., • Documents patient interactions and communications accurately and in a timely manner., • Escalates clinical questions, concerns, or urgent matters to the appropriate provider or clinical team member., • Collaborates closely with physicians, nurses, care coordinators, financial coordinators, and administrative staff to ensure continuity of care., • Supports various clinical and administrative workflows as assigned. On-Call Responsibilities • Participates in a rotating Sunday on-call schedule, every 8 weeks., • Participates in weeknight on call shifts, every two weeks, • Saturday coverage every other week, • Provides reception and administrative coverage during assigned on-call shifts., • Assists with patient communication, appointment-related tasks, and operational support as needed., • Responds promptly to assigned administrative inquiries and patient service requests during on-call coverage. Additional Responsibilities • Maintains patient confidentiality and HIPAA compliance at all times., • Demonstrates professionalism, discretion, and sound judgment when handling sensitive information., • Participates in departmental meetings, training, and process improvement initiatives., • Performs other duties as assigned. Qualifications • Strong customer service, patient relations, and communication skills required., • Excellent verbal and written communication abilities., • Highly organized with strong attention to detail and problem-solving skills., • Ability to multitask and prioritize effectively in a fast-paced environment., • Positive, professional, and team-oriented attitude., • Ability to work independently while collaborating effectively with multidisciplinary teams., • Experience with electronic medical records and healthcare software preferred., • Proficiency with Microsoft Office Suite and general office equipment., • Prior healthcare, fertility, medical office, concierge, hospitality, or patient coordination experience preferred., • Knowledge of fertility treatment and reproductive healthcare is a plus. Physical Requirements • Ability to sit, stand, walk, bend, and reach throughout the workday., • Ability to use a computer and telephone for extended periods., • Ability to occasionally lift and carry office supplies up to 20 pounds. Work Schedule This position may require occasional early morning, evening, and weekend coverage, as well as rotating Sunday on-call coverage, based on operational needs.

Job Description Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand in the US, with more than 20 Viewing Rooms in prime areas of the nation's largest markets, and we are growing fast! Saatva is a people-first company, and we embrace the idea of total life success: empowering each other to improve ourselves in all aspects of our lives. We provide competitive compensation and a comprehensive benefits package to our employees, including robust health coverage, 401(k) matching, and generous paid time off. Our dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America's Fastest-Growing Private Companies. We are also proud to be certified as a Great Place to Work and have been named one of Fortune Magazine's Best Workplaces in Retail and Best Workplaces in New York, as well as a BuiltIn.com Best Workplace. At Saatva, thrilling our customers is at the heart of everything we do. We aim to be the most trusted, customer-focused brand in the industry by answering every question about mattresses, sleep, and sleep health, empowering customers to make informed decisions. By building lasting relationships with those we serve and with each other, we continue to drive our success and redefine what it means to live well-rested. Position at Saatva Saatva is blazing a new trail in retail excellence. We are looking for dedicated Sleep Guides to join our nationwide network of state-of-the-art Viewing Rooms. Saatva Viewing Room Sleep Guides are the heartbeat of every brick-and-mortar retail location. They take pride in thrilling our guests by providing an immersive and elevated experience with our full range of mattresses. The Sleep Guide embodies Saatva luxury with a sophisticated level of service, expert knowledge of Saatva mattresses and bedding, and the desire to truly help others discover the power of a great night's sleep. Essential Duties and Responsibilities • Engage with customers and team members in person during scheduled shifts., • Clearly communicate product benefits, address customer inquiries, and effectively troubleshoot and resolve issues., • Maintain timely and regular attendance as a key performance expectation during all scheduled shifts., • Be available to work weekends and major retail holidays. Experience and Skills Needed • Preferred Experience: 1-2 years of retail sales or customer service experience; however, we're willing to train the right candidate!, • Additional Experience: 1 year of telecommunications or call center experience is preferred., • Exceptional oral and written communication skills., • Strong interpersonal abilities to build rapport effortlessly with customers and team members., • A passion for delivering outstanding customer experiences., • Well-organized with excellent multitasking skills and a commitment to completing tasks with high-quality results., • Comfortable using personal computers and related software, with the ability to navigate multiple platforms simultaneously., • Positive attitude (we value and hire nice people!). What You'll Do • Deliver a world-class experience to our customers., • Become a product expert to confidently assist customers., • Respond to customer inquiries and resolve both basic and complex issues via phone, live chat, and in-person interactions on the showroom floor as needed. What's In It For You • Competitive Compensation: $21/hour, • Medical, Dental, and Vision Insurance, • Paid Vacation, • Annual Bonus Program, • 401K with Employer Match, • FSA/HSA/Commuter Benefits, • Discounted Blink Gym Membership, • Employee and Friends & Family Discounts on Products, • Collaborative and supportive team environment, • Referral Bonus Program Eligible Explore more about us on our career page. Ready to Join Our Team? If this sounds like a great fit, we'd love to hear from you! Equal Employment Opportunity Statement At Whitestone Home Furnishings, LLC, we foster a culture of diversity and inclusivity. We value the unique contributions and differences of each team member, demonstrated through our recruitment, retention, and employee development programs. As an equal opportunity employer, we do not discriminate against qualified applicants based on race, color, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other status protected by law. This commitment extends to all aspects of employment, including recruitment, selection, compensation, and benefits. Join us in building a workplace where everyone is respected and valued! #LI-ONSITE Compensation$21—$21 USD

Job Description Essential Job Duties and Responsibilities: • Manages heavy call volume, answering inquiries, taking messages and directing calls from residents to appropriate departments, as well as, managing cooperators complaints in person as necessary., • Manages radio, phone or computer to dispatch crews, vehicles or other field units as applicable., • Distributes work orders and supply requisitions via two-way radio, email, electronically, or in person., • Maintains residential receivable accounts, • Monitors records of work orders distributed, amount of work orders and work in progress for supervisors., • Monitors records, supply requisitions distributed, amount of work orders and work in progress for supervisors., • Greets and welcomes visitors and obtains initial assessment of reason for visit; Notifies company personnel of visitor’s arrival., • Compose and track emails to departments, cooperators and follows up with as necessary to track task completion., • Respond to Shareholders’ inquiries concerning account (payments/charges) information., • Creates and maintains files, as needed, • Creates correspondence and/or flyers, as necessary., • Prepares distribution of schedules for units work orders., • Monitors and maintains elevator or inventory log as necessary., • Completes data entry for all appointments., • Prepares and closes work orders and supply requisitions upon completion., • Additional duties and responsibilities as assigned. NOTE: Service Representatives’ actual duties may vary, depending upon the department to which they are assigned Work Experience and Minimum requirements: • Exceptional written/oral communication, as well as, excellent customer service and interpersonal skills., • Proficient in Microsoft Office Suite, • Bilingual, a plus., • Hands-on experience with office equipment, • Multitasking and time-management skills, with the ability to prioritize tasks is essential., • Ability to deal with a high volume of callers and visitors while maintaining a professional approach., • Knowledge of Yardi Property Management System a plus. Educational Requirements: • High School Diploma or equivalent, • College courses or A.S. degree, a plus Testing: • Drug screening, as permitted by, and consistent with, applicable law. Physical Requirements: Persons performing service in this position classification may routinely exert up to 25 pounds of force to lift, carry, push, pull, or otherwise move objects. This type of work may involve regular walking, standing or sitting for extended periods of time. It may involve stooping or bending. Handling and working with various materials and objects may be required. Reasonable accommodations may be made to enable a person to perform the essential functions of the job. Riverbay Corporation is an Equal Opportunity Employer. Shifts may vary between: 7:00 am to 3:00 pm, 3:00 pm to 11:00 pm and 11:00 pm to 7:00 am. (Schedule may vary based on department needs to include nights, weekends and holidays)

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: Answer incoming service calls ensuring first-call resolution; perform member inquiries and transactions while providing the highest quality member experience. Operate within a high volume call environment to perform a basic transactional and/or support duties with a high degree of accuracy and in accordance with MCU policies and procedures. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every call, every time, • Answer inbound member requests via member call-ins; queue assignment based on knowledge, skills and abilities., • Perform more complex member transactions and inquiries (releasing check holds, debit and credit card inquiries/disputes, address and phone change, answering loan documentation inquiries, account research, payment requests, account resolution inquiries, online banking requests, fee refund requests, etc.), • Perform outbound calls as needed (member call back queue, as requested for follow-up, may follow-up on member referrals, etc.), • Properly log and track all incoming calls and member contact; ensure wrap up codes properly correspond to member requests., • May document more complicated service transactions required by separation of duties to be performed by a partner department (i.e. MAS or ACH processing). Ensure proper documentation and routing of the request., • Meet/exceed set Contact Center metrics and service goals (i.e. call quality, average talk time, hold time, member wait time, productivity requirements, etc.), • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs Contact Center environment., • Cross-sell additional products and services to best fit member need(s)., • Cross-train more complex servicing transactions and service such as online banking requests and troubleshooting, member email, existing and pending loan questions, etc., • May train new MSRs for basic transactions and inbound service calls., • Back up other queues as necessary (general queue and queues less complex, when call volume dictates)., • May help answer member emails or chats, as necessary, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Perform other duties as required Requirements: • 1-2 years’ Call Center experience, • Retail banking experience is a plus, • Availability to work overtime and Saturdays as required, • Ability to work onsite for the first 6 months, then a hybrid model is implemented. Competencies: • Proficiency in Microsoft Office Suite, • Excellent member service skills, • Strong research and problem-solving skills, • Excellent interpersonal, oral and written communication skills, • Ability to multi-task; good time management skills, • Highly ethical Why you’ll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $17- $35.04/hr. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for an attendance bonus, 401(k) with an 8% employer contribution per pay period, and overtime eligibility. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job DescriptionEnthusiastic Customer Service Representative - Luxury Car Service Legends Limousine Worldwide is New York City’s premier luxury ground transportation company, known for delivering 5-star experiences to elite travelers across the globe. We don’t just drive we elevate the ride. And now, we’re looking for someone just as legendary to be the first point of contact for our clients. We’re searching for a charismatic, well-spoken, and high-energy Customer Service Representative someone who thrives on making others feel valued and seen. If you’re a people person with a natural gift for conversation, warm professionalism, and a flair for problem-solving, we want to meet you. This position is based in our Brooklyn headquarters and offers a clear path to advancement in sales and business development for individuals who stand out. Job Description As a Customer Service Representative, you will provide personalized service to our clients, ensuring their transportation needs are met with professionalism and care. This is a professional, office-based role in Brooklyn, NY. Responsibilities: Be the welcoming voice of Legends answering calls and emails with polish, professionalism, and genuine care. Provides pleasant, personalized customer service of the highest level & acts as a proud ambassador of the company Attends telephone calls and responds to e-mails in a highly courteous & professional manner Advises customers with suitable transportation solutions, including fleet vehicle selection, accommodations & accurate price quotes. Take initiative to upsell and expand trip reservations this is where your charm and enthusiasm shine. Enters information regarding all new reservations into JLimo software & uses Zoho CRM to manage client relationships Send confirmations, reconfirm upcoming rides, and coordinate with dispatch and affiliates. Relays information to & from affiliates concerning domestic or international travel arrangements Requirements: Proven experience in sales or customer service, preferably in the transportation or hospitality industry Experience working with luxury brands or high-end clientele Self-motivated and goal-oriented, with a passion for exceeding targets Excellent verbal/written communication skills and problem-solving skills Strong ability to establish relationships with others via phone, e-mail, Zoom, & in-person A professional, client-facing appearance that inspires reliability & trust Ability to work in a team with a positive & supportive mindset Ability to multitask and prioritize effectively in a fast-paced environment General knowledge of the NYC 5 boroughs, GPS, & dispatching software Ability to work flexible hours, including weekends and holidays Minimum: High School Diploma or equivalent Experience: Dispatching: 1 year (Preferred) Customer service: 2 years (Required) Call center: 1 year (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to Commute: Brooklyn, NY 11232 (Required) Work Location: In person

Job Description Work experience requirements: • Exceptional written/oral communication, as well as excellent customer service and interpersonal skills., • Proficient in Microsoft Office Suite, • Bilingual, a plus., • Hands-on experience with office equipment, • Multitasking and time-management skills, with the ability to prioritize tasks is essential., • Ability to deal with a high volume of callers and visitors while maintaining a professional approach., • Knowledge of Yardi Property Management System isa plus., • May also require one (1) to three (3) years Accounting/Bookkeeping experience. Job Duties/Responsibilities: • Manages heavy call volume, answering inquiries, taking messages and directing calls from residents to appropriate departments, as well as, managing cooperators complaints in person as necessary., • Manages radio, phone or computer to dispatch crews, vehicles or other field units as applicable., • Performs general bookkeeping duties and budget analysis, as needed, as well as miscellaneous accounting duties., • Distributes work orders and supply requisitions via two-way radio, email, electronically, or in person., • Enters cooperators' monthly payments into Yardi System., • Maintains residential receivable accounts, • Monitors records of work orders distributed, amount of work orders and work in progress for supervisors., • Monitors records, supply requisitions distributed, amount of work orders and work in progress for supervisors., • Compares inventory to computer and office records (such as received/un-received purchase orders, supply requisitions, work orders and invoices) to obtain current inventory., • Processes purchase requisitions, packing slips, invoices and chargebacks., • Greets and welcomes visitors and obtains initial assessment of reason for visit; Notifies company personnel of visitor’s arrival., • Compose and track emails to departments, cooperators and follows up with as necessary to track task completion., • Respond to Shareholders’ inquiries concerning account (payments/charges) information., • Creates and maintains files, as needed, • Creates correspondence and/or flyers, as necessary., • Prepares distribution of schedules for units work orders., • Monitors and maintains elevator or inventory log as necessary., • Completes data entry for all appointments., • Prepares and closes work orders and supply requisitions upon completion., • Additional duties and responsibilities as assigned. NOTE: Service Representatives’ actual duties may vary, depending upon the department to which they are assigned. Education/Requirements: • High School Diploma or equivalent, • College courses or A.S. degree, is a plus Testing: • Drug screening, as permitted by, and consistent with, applicable law. Physical Requirements: Persons performing service in this position classification may routinely exert up to 25 pounds of force to lift, carry, push, pull, or otherwise move objects. This type of work may involve regular walking standing or sitting for extended periods of time. It may involve stooping or bending. Handling and working with various materials and objects may be required. Reasonable accommodations may be made to enable a person to perform the essential functions of the job. *Riverbay Corporation is an Equal Opportunity Employer. *

Job Description Family and Community Liaison Job Description Summary The Family and Community Liaison will report directly to the Director of Operations and has responsibility to the Principal and will ensure that the school office effectively serves and supports students, parents, and school staff all while continuing the established climate and further developing the current Capital Prep model and culture. Job Responsibilities Family Community Relationships & Student Recruitment/Enrollment Provide strategies for developing and strengthening parent and family involvement at the school and district levels. Identify areas where communication with families has been challenging and develop and coordinate community outreach strategies with school staff. Attend recruitment fairs and community events; prepare marketing materials; coordinate staff Coordinate and conduct open houses, shadow days, student tours, and Admissions Celebration events. Represent the school and provide support during family meetings, workshops, and open house events. Compile and maintain community partnership directory; maintain regular contact with schools, organizations, community based organizations, etc. on the directory Gather, analyze and share family and community members’ feedback with the school’s leadership, and work to develop community-based initiatives. Support the Athletic Coordinator with outreach for new scholars, venues for sports events, coaches etc. Support the school’s enrollment process in its entirety: notify families the school received their application with a personal email, letter, and/or phone call; Conduct regular and ongoing outreach to applicants and families, extend seat offers to parents/families once the lottery is completed, and actively manage the waitlist. Main Office/Administrative Greet all visitors and control access to the school consistent with policies and procedures. Set the tone for the school's warm and professional culture. Consistent with customer-service orientation, act as the first point of contact for questions, allowing fewer interruptions to the school administration and instructional teams. Support answering phone calls, taking messages, placing outgoing calls, making public address announcements, and sending robocalls. Ensure the school's main office environment is at all times clean, neat, organized, and orderly. Ensure scholars leave only with authorized parents or guardians, consistent with policies and procedures. Ensure memos, notices, and other school-specific documents are delivered, collected from classrooms, and processed daily. Assist the school nurse with the handling of sick scholars, as needed. Record and track uniform violations. Student Records and Database Support collecting and maintaining forms and other records, securing missing forms, and ensuring the confidentiality of all scholar records. Support using the SIS and other systems (PowerSchool, SchoolMint, state systems) to maintain and update all scholar contact/demographic information. Student Attendance Support reconciling scholar attendance daily in the school's student information system (SIS). Support the production of accurate and timely student attendance reports. Support the process of late scholar arrivals and follow up with families of absent scholars. Other Assist with other operations projects, as needed. Ensure the safety of scholars under one’s supervision. Assist with non-instructional supervision of students, as needed, such as hallway monitoring, lunch duty, or supervision of extracurricular activities. Assist in moving students to proper locations during fire drills, and sports or arts programs. Promptly submit required paperwork. Qualifications Bachelor’s degree 1-2 years working experience in a customer service or admissions field Fluency in Spanish preferred Proficiency in Microsoft Word, Excel, and Google Suite Excellent verbal and written communication skills Ability to organize and prioritize work Strong attention to detail Experience with admissions software or database ideal Compensation This position has a twelve-month work year and is a full-time non-exempt position that requires travel and evenings and weekends. Salary for this position is competitive and commensurate with experience. Additionally, CPCSNY offers a comprehensive benefits package. *Weekend or evening work and travel is required. Capital Prep is an equal opportunity employer.

Job Description POSITION SUMMARY: The intake coordinator facilitates the intake referral process as well as coordinates care with the team and referral source. This position maintains positive relationships with clients to respond to their requests and concerns. RESPONSIBLITIES: Responsible for managing all aspects of the intake process. • Processes all referrals and intake data, • Managing insurance verification and authorization process, • Receives case referrals and reviews client information to determine home care needs., • Completing all admissions paperwork and entering it digitally., • Verifying medical insurance coverage and benefits for each patient., • Scheduling appointments for consultations, tests, and procedures., • Answering phone and email inquiries., • Addressing any patient complaints or concerns., • Performing clerical work, such as filing, copying, and faxing., • Preparing and maintaining patient charts., • Complying with the regulations and policies of the facility., • Performs other duties as required. REQUIRED SKILLS/ABILITIES: • Ability to multitask, • Must be bilingual in Korean, • Must be able to work out of the Brooklyn (Broadway) office, • Ability to rotates on call with other administrative staff, both weekly and weekends., • Proficient in Excel and Word, • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skill PHYSICAL REQUIRMENTS: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to carry, lift, push or pull at least 20lbs EDUCATION & EXPERIENCE: • At least one year Home Care experience preferred, • High school diploma or GED, • Some college or bachelor's degree preferred, • A minimum of two years' experience in patient intake or medical office administration preferred Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job DescriptionExpect Success at Bridgeway! We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. At Bridgeway, Everyone Learns and Grows together. We give you our best, so you can unleash your full potential. Make a Future at Bridgeway! Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Why you should apply: As a Scheduling and Insurance Verification Specialist, you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive. We currently have four positions open in our Hoboken and Elizabeth offices. Department: CCBHC Pay Rate: $21.00-$23.00 an hour Location: Hoboken, NJ Work hours: Tuesday-Friday 12pm-8pm & Saturday 10am-6pm Position Overview: Facilitates communication among the team members and people served. Serves as the initial point of contact for persons served calling or visiting the office. Successfully completes the insurance verification and accompanying documentation in the electronic health record. Make certain the initial and ongoing scheduling of all appointments takes place. As a member of the team, performs program administrative duties. Exemplifies excellent customer service throughout all functions of the position. Essential Job Functions: • Create and maintain a wellness and recovery-oriented environment by using respectful, person-first language, documentation, and interactions., • Provide the highest quality customer service to all employees and customers as follows: be friendly, responding promptly, know your service, listen to and get to know our staff and customers, be open to asking, receiving and using feedback, create positive work relationships, always follow up with assignments and be curious., • Maintain a culture of compliance with internal and external policies, regulations, laws and high ethical standards. Insurance Verification & Billing Support: • Successfully completes the insurance verification and accompanying documentation in the electronic health record., • Completes all initial documentation on the EHR, including episodes, profile page and payer information, • Ensures confidentiality of information gathered, • Utilizes EMEVS and Navi Net to verify insurance information prior to services, and verifies insurance eligibility on each and every visit, both in person and via telehealth, updating any insurance information as needed in EHR, • Supports the billing by correctly verifying and documenting insurance coverage, data collection, and data reporting functions, while backing up the central access function., • Call or access on-line systems to assist in obtaining pre-authorization and prior authorization for services, • Utilize sliding fee scale with persons served who do not have any coverage, • Collect co-pays and enter them into EHR, • Direct, assist and coordinate with new persons served to complete registration and clinical paperwork through the On-Call and patient portal., • Runs Business Intelligence Reports on a daily basis, including the Program Census Report, to ensure the accuracy of all information that is entered in HER Scheduling: • Screens for basic information, begin EHR file, and link to clinician, with warm handoff, for risk assessment within the sameday., • Responsible for the initial and ongoing scheduling of all appointments, including initial intake, initial psychiatric evaluation, and all subsequent follow up appointments, • Ensures that there are open slots available on staff schedules for walk-ins and any other unscheduled appointments, and when no shows or cancellations take place, proactively follows up with persons served who may benefit from a sooner appointment, • Is cross trained on all support services in same location and will ensure that all administrative and support job responsibilities are followed for all services taking place in same location., • As a backup to the Central Access function, is responsible for all phone calls and e-mail inquiries to the office and in providing information on agency process or area resources., • Follow up by virtual access outreach call to person served who inquired for services but never did paperwork, or for those who completed the paperwork but never came in for services., • Follow up with reminder calls to person served for appointments or to reschedule missed appointments. Customer Service: • Meet and greet person served/referral in the waiting area., • Utilizes positive customer service when answering calls or emails. All calls must be answered “live” and if messages are left, calls must be returned within 2 hours. All emails must be responded to within 3 hours. Faxes must be checked twice/shift., • Explain to new program enrollees their financial responsibilities for the services, including fee schedules, sliding fee scales, and co-pays Administrative Support: • Supports CQI efforts and outcome data measurement collection and reporting as well as state, federal or SAMHSA reporting requirements, • Ensure ordering of supplies and management of inventories, • Responsible for monthly American Express submission of receipts, Purchase Orders, and any needed invoicing, • Provides clerical support to the team as needed, • As needed, will be trained on, and will provide culturally competent follow up which addresses the diverse needs of the population served and as identified on the needs assessment Requirements: Education/Certifications: • High School Graduate or equivalent is required., • Associate’s degree or Graduate of Administrative Assistant/Business School Program is preferred., • Bilingual Spanish required. Experience: • Excellent interpersonal and customer service skills in working with persons with disabilities and other service provider personnel., • Billing and Data collection experience required. Driver’s License, Vehicle: • No travel expected EXCELLENT BENEFITS: • Benefits: Medical, Dental, Vision, 403b, basic life and AD&D, flexible spending accounts, EAP, • Eligible for medical benefits after 30 days of employment, • Flexible work schedules, clinical training series, leadership development program, • 10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time Bridgeway Behavioral Health Services is committed to inclusive hiring and dedicated to diversity in our work and workplace culture. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender identity or expression, marital status, military or veteran status, disability, age, religion, or any other classification protected by law; and we strongly encourage candidates of all identities, experiences, orientations, and communities to apply.

Job Description POSITION SUMMARY: The intake coordinator facilitates the intake referral process as well as coordinates care with the team and referral source. This position maintains positive relationships with clients to respond to their requests and concerns. RESPONSIBLITIES: Responsible for managing all aspects of the intake process. • Processes all referrals and intake data, • Managing insurance verification and authorization process, • Receives case referrals and reviews client information to determine home care needs., • Completing all admissions paperwork and entering it digitally., • Verifying medical insurance coverage and benefits for each patient., • Scheduling appointments for consultations, tests, and procedures., • Answering phone and email inquiries., • Addressing any patient complaints or concerns., • Performing clerical work, such as filing, copying, and faxing., • Preparing and maintaining patient charts., • Complying with the regulations and policies of the facility., • Performs other duties as required. REQUIRED SKILLS/ABILITIES: • Ability to multitask, • Must be bilingual in Korean, • Ability to rotates on call with other administrative staff, both weekly and weekends., • Proficient in Excel and Word, • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skill PHYSICAL REQUIRMENTS: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to carry, lift, push or pull at least 20lbs EDUCATION & EXPERIENCE: • At least one year Home Care experience preferred, • High school diploma or GED, • Some college or bachelor's degree preferred, • A minimum of two years' experience in patient intake or medical office administration preferred Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description POSITION SUMMARY: The intake coordinator facilitates the intake referral process as well as coordinates care with the team and referral source. This position maintains positive relationships with clients to respond to their requests and concerns. RESPONSIBLITIES: Responsible for managing all aspects of the intake process. • Processes all referrals and intake data, • Managing insurance verification and authorization process, • Receives case referrals and reviews client information to determine home care needs., • Completing all admissions paperwork and entering it digitally., • Verifying medical insurance coverage and benefits for each patient., • Scheduling appointments for consultations, tests, and procedures., • Answering phone and email inquiries., • Addressing any patient complaints or concerns., • Performing clerical work, such as filing, copying, and faxing., • Preparing and maintaining patient charts., • Complying with the regulations and policies of the facility., • Performs other duties as required. REQUIRED SKILLS/ABILITIES: • Ability to multitask, • Must be bilingual in Korean, • Must be able to work out of the Brooklyn (58th Street) office, • Ability to rotates on call with other administrative staff, both weekly and weekends., • Proficient in Excel and Word, • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skill PHYSICAL REQUIRMENTS: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to carry, lift, push or pull at least 20lbs EDUCATION & EXPERIENCE: • At least one year Home Care experience preferred, • High school diploma or GED, • Some college or bachelor's degree preferred, • A minimum of two years' experience in patient intake or medical office administration preferred Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job DescriptionPATIENT EXPERIENCE COORDINATOR Highly regarded dental office looking for an enthusiastic and reliable Patient Experience Coordinator that loves to create and maintain positive relationships with staff and patients. The primary role will focus on facilitating an exceptional patient experience while partnering with the dental team in the practice. The ideal candidate must be dependable, flexible, self-motivated, hard-working, and a team player. As a valued member of the family, you will be surrounded by talented individuals who aim to create an environment that engages and supports your growth as well as the success of the practice. Responsibilities: • Deliver quality and compassionate care to every patient., • Reaching out to new patient leads (via phone and email)., • Following up and staying in touch with patients after consultations., • Registering new and returning patients., • Help arrange patient transportation as necessary to and from the office., • Provide administrative support duties - calendar management, data entry, sorting mail/emails/fax, document signing, etc., • Protect patients’ rights by maintaining the confidentiality of personal and medical information., • Answering patients’ inquiries., • Keeping track of patients’ birthdays., • Filtering new patient leads., • Continuously assess the schedule ensuring optimum patient flow., • Monitor patient reviews and feedback., • Have fun and make sure patients are having fun too! Qualifications: • Bachelor's Degree required., • 3+ years experience in a medical office - Dental office preferred., • In-depth understanding of best practices for customer service and patient care., • Ability to work in a fast-paced environment., • Proficient computer skills., • Flexibility to work occasional evenings and weekends., • Must have an on-call mentality and able to help remotely at all times., • Must possess excellent interpersonal, organizational and communication skills.

Job Description Salary: $24 - $25 / hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Guest Service Agent (GSA) is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Located in the Lobby, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their stay. Key Responsibilities: • Properly greet and handle visitors with a smile and maintaining eye contact through the entire interaction. Following established procedures with regard to both expected and unexpected arrivals, coordinating with in-house security as appropriate. Addressing guests and clients by name whenever possible., • Answering telephones in a friendly, professional manner, taking messages with accuracy, transferring phone calls, and appropriately handling or referring questions and requests. Proper telephone techniques include always putting a smile in one’s voice and enhancing personalization by using names., • Implementing established security policies and procedures with regard to arriving and departing visitors, contractors, delivery persons, etc., • Managing closely all activity in the internal visitor processing system., • Register all guest activity and liaise with other centers on visitor processing., • Acting as an overall Hospitality Services resource to guests, visitors, and employees in providing way-finding and amenities within building, commutation and transportation, community retail, neighborhood amenities, and organizational information., • Handling car service requests for visitors and staff members., • Standing during peak business hours and when greeting guests throughout the day., • Communicating requests to the appropriate internal support departments such as, building maintenance (heating and cooling issues), information technology (computer issues), Audio Visual technology (meeting room technical support), and mail room (package pickups and deliveries)., • Having a thorough understanding of the emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency., • Adhering to uniform and grooming policies., • Maintaining the attractive, neat appearance of the Reception area, • Troubleshooting a wide variety of requests and situations, both for guests and for members., • Gaining an understanding of the company culture, key areas of activity and creating “transparency”., • Assist with coverage in other locations as needed adhere to flexible schedules to meet business demands., • Prepare and submit daily reports to appropriate recipients., • Participate in daily, weekly, and monthly meetings., • Abiding by “20 Second Rule” and notifying manager on duty of any occurrences., • Capacity to take on additional duties as assigned; Additional adjustments or responsibilities may be changed or added as necessary., • Follow protocol for personalized email confirmations and internal correspondence. ADDITIONAL RESPONSIBILITIES: • Cross train in conference centers and Trading Floors to provide coverage and support during PTOs and sick call outs., • Learn EMS reservation system to assist with room bookings and re-confirmations while covering conference centers and Trading Floors.Preferred Qualifications:, • A genuine sense of hospitality, with a commitment to delivering the Platinum Service® Standard in all aspects of the GSA job., • The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment., • Excellent listening and oral communication skills., • Basic computer skills and knowledge of office technology / equipment., • Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details., • Discreet, ethical and committed to maintaining a high degree of confidentiality., • A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain., • Two to three years’ experience in a client service / reception position within a hospitality or corporate environment. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf Req ID: 1538547 Rapport a specialized division of FLIK Hospitality Group

Job Description Job description Who we are: Network Coverage is a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market and enterprise organizations. Our comprehensive technology solutions and operational excellence allow clients to focus on their business with the value of an end-to-end technology partner. Network Coverage believes in providing purpose to our people and that character, integrity and commitment win out. Technology is our mission, empowering and developing our team is our passion. What the role is: Service Desk Specialist II Division - Center - Team: Service Operations – Service Desk Reporting to: Service Desk Lead About the Role The Service Desk Specialist II role provides Tier 2 support to clients, addressing and resolving hardware, software, network and security issues, while maintaining recurring onsite commitments to static client(s). A part of a dynamic support team, this role collaborates with other support roles to ensure efficient problem resolution in a timely manner, aids in escalation management by handling lower-level escalations, and works with their Team Lead and team members across departments to help drive tactical and strategic operational items related to their assigned client(s). These contributions are key to maintaining high levels of customer satisfaction by delivering effective solutions, clear communication and setting reasonable expectations. This position is crucial for ensuring smooth and efficient operation of our clients’ IT systems. Accountabilities Client Support and Service Delivery • Timely and effective resolution of Tier 2 server, desktop and application service requests, • Act as a supportive technical resource for the team to ensure service needs are met, • Develop and maintain strong relationships with your assigned client(s) and team members, • Manage client IT systems and adhere to service level agreements, • Assist with root-cause analysis if directed., • Support other NetCov clients in addition to the dedicated client assignment as determined by NetCov operational need., • Perform additional tasks and responsibilities as assigned by your manager, which may consist of duties not explicitly outlined in this job description, in alignment with the overall needs of NetCov operations., • Ensure NetCov has updated customer documentation needed to provide best-in-class support, • Maintain a daily 85% billable rate working tickets and answering phone calls., • Potential for on-sites at customer offices, which would be directed by the Team Lead as the team need arises, • Real time tracking and updates of support tickets in Network Coverage’s ticketing system. Infrastructure Management and Performance Optimization • Monitor and optimize client systems for efficient performance, reliability and security, • Produce and update technical documentation for client systems and team training, • Collaborate with the managed services team to identify client trends Client Communication and Continuous Improvement • Maintain clear client communication and set expectations on active support inquiries, • Identify opportunities to enhance process efficiency and implement best practices, • Remain updated on industry advancements and enhance technical skills, • Ensure that all customer inquiries and complaints are addressed promptly and professionally. Knowledge, Skills, and Abilities (KSAs) Required Technical Expertise: • Expanded technical knowledge of current IT infrastructures including servers, networks, virtualization, cloud systems and security, • Proficiency with Microsoft server and client operating systems, Active Directory, DNS, DHCP, VDI technologies, Exchange/Office 365 and desktop applications., • Proficiency with LAN/WAN connectivity designs, firewalls, switching and wireless, • Management of cloud systems including AWS, Azure and Office 365 Problem-Solving and Time Management: • Ability to diagnose and resolve technical issues timely and effectively, • Experience with various troubleshooting tools and techniques, • Strong organizational skills and ability to prioritize tasks Communication and Interpersonal Skills: • Excellent verbal and written communication abilities, • Active listening skills to fully understand client issues and concerns, • High attention to detail to ensure accurate record-keeping, • Capacity to explain technical concepts and solutions to non-technical stakeholders Technical Competencies Qualifications and Experience: • Bachelor's degree or Associate’s degree in Information Technology, Computer Science, Network Administration or related field., • 2-5 years of relevant IT experience as either a Systems Analyst, Systems Administrator, IT Specialist or similar position., • Industry certifications e.g., CompTIA A+, Network+, Security+, Amazon AWS, Microsoft Azure, Microsoft MCP, Cisco CCNA, or similar, are highly desirable. Role Logistics • This is a full-time position, • Days and hours of work are Monday through Friday, 8:00 AM - 5:00 PM [9-hour shift], • This position will require participation in a recurring predetermined on-call rotation., • This is a hybrid position and will require travel and recurring visits to client offices where locations will vary. Reliable transportation is required., • This position may require travel to industry events, Network Coverage office locations, and Network Coverage events where locations will vary.

Job Description About the Role The Service Desk Specialist role provides technical support to clients, addressing and resolving desktop hardware, application, and endpoint peripheral issues. As part of the managed services team, this role involves working with clients and collaborating with the other team members to ensure efficient problem resolution. The successful candidate will contribute to maintaining high levels of customer satisfaction by delivering effective technical solutions, clear communication and reasonable expectations. This role is essential for ensuring our clients’ IT systems operate smoothly and efficiently. Accountabilities Technical Support and Service Delivery • Provide effective technical support to clients via phone, email and RMM toolset., • Diagnose and resolve desktop application and hardware related issues, • Act as a supportive technical resource for the team, ensuring service needs are met, • Manage client IT systems and adhere to service level agreements and standard operating procedures., • Ensure NetCov has updated customer documentation needed to provide best-in-class support., • Perform additional tasks and responsibilities as assigned by your Service Desk Manager and/or Service Desk Team Lead, which may include duties not explicitly outlined in this job description, in alignment with the overall needs of NetCov operations., • Maintain a daily 85% billable rate working tickets and answering phone calls., • Potential for on-sites at customer offices, which would be directed by the Team Lead as the team need arises, • Real time tracking and updates of support tickets in Network Coverage’s ticketing system. System Monitoring and Maintenance • Monitor and optimize client systems for efficient performance, reliability and security, • Produce and update technical documentation for client systems and team training, • Collaborate with the managed services team to identify client trends Client Communication and Improvement • Maintain clear client communication and set expectations on active support inquiries, • Identify opportunities to enhance process efficiency and implement best practices, • Ensure that all customer inquiries and complaints are addressed promptly and professionally., • Remain updated on industry advancements and enhance technical skills, • Standardize all inbound tickets that cross the team boards Knowledge, Skills, and Abilities Required Technical Expertise: • Technical knowledge of current IT infrastructures including standard client/server models, network topologies, Windows and Mac OS, network protocols, virtualization, cloud systems and security, • Knowledge of with Microsoft server and client OS, Active Directory, DNS, DHCP, Exchange/Office365, printing and Microsoft Office, • Knowledge of LAN/WAN connectivity designs, firewalls, switching and wireless Problem-Solving and Time Management: • Ability to diagnose and resolve technical issues timely and effectively, • Experience with various troubleshooting tools and techniques, • Strong organizational skills and ability to prioritize tasks Communication and Interpersonal Skills: • Excellent verbal and written communication abilities, • Active listening skills to fully understand client issues and concerns, • High attention to detail to ensure accurate record-keeping Qualifications and Experience: • Associate’s degree in Information Technology, Computer Science, Network Administration or related business field., • 1-3 years of relevant IT experience as either a Help Desk Analyst, Desktop Administrator, IT Specialist or similar position., • Industry certifications (e.g., CompTIA A+, Network+, Security+, Amazon AWS, Microsoft Azure, Microsoft MCP, Cisco CCNA or similar) are highly desirable. Role Logistics • This is a full-time position, • The schedule for this role will be Saturday - Wednesday 9am-6pm EST, • This position will require participation in a recurring, predetermined on-call rotation., • This position will require travel and recurring visits to client offices where locations will vary. Reliable transportation is required., • This position may require travel to industry events, Network Coverage office locations, and Network Coverage events where locations will vary. The schedule for this role will be Saturday - Wednesday 9am-6pm EST

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an upbeat, focused, and detailed individual to join the Membership Sales team. The ideal candidate will have experience working with customers and responding to incoming inquiries. In this role, you will use your bilingual skills in English and Spanish to provide customer support to our Rosetta Stone and IXL users. This person must be well-organized and extremely personable. We are looking for a quick learner who is flexible and can take on a variety of projects. #LI-RD1 This position is for a Bilingual Membership Specialist who is passionate about and dedicated to providing the highest quality of service to our growing customer base. This is a full-time position in our San Mateo, CA headquarters office. The work schedule for this role is Monday-Friday in the office with the option to work from home one day per week. WHAT YOU'LL BE DOING • Provide exceptional service and support to prospective customers, both in English and Spanish, • Process customer credit card payments as well as refunds and cancellation requests, • Respond to billing questions and concerns., • Perform tasks related to sales support such as answering inbound sales and product questions, providing pricing information, and logging customer communication in Salesforce, • Effectively communicate key product features and benefits to customers via phone and email, • Initiate customer transfers to technical or customer support staff, • Complete related projects successfully and promptly WHAT WE'RE LOOKING FOR • Bachelor’s Degree, • Bilingual in English and Spanish, both verbal and written, • 2+ years of call center-style phone support or other customer service experience, • Energetic, positive, mature person who works well independently and as part of a team, • Excellent verbal and written communication skills, • Self-motivated, detail-oriented and exceptionally organized, • Exceptional critical thinking, research, and problem-solving skills, • Experience using online tools in a professional setting (Ex. Salesforce, G-Suite, or other internal tools) Our pay ranges are determined by role, level, and location. The base hourly rate for this full-time position is $24 - $29 per hour + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire pay ranges for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience, • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems, • Ability to learn and follow all customer service procedures and policies, • Strive to meet and go above personal and team target goals, • Record, organize and file customer interactions and account changes, • Able to up-sell if needed, • Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications • Previous experience in customer support, client services, sales, or a related field, • Excellent at communicating over the phone and other communication platforms, • Basic computer skills and experience, • Able to multitask, • Excellent time management and prioritization skills, • Ability to listen actively, relay information, and answer questions and/or concerns., • Customer-focused for positive customer experience and resolution, • MUST RESIDE IN CALIFORNIA Benefits • Health Insurance (dental and vision included), • Excellent retirement plan, • Tremendous upward mobility into other positions and management, • Flexible hours, • Remote Position(s) available (work from home)

We are currently hiring Customer Support Representatives to join a fast-paced eCommerce support team during Peak season. This is a fully remote opportunity for candidates based in Mexico who are confident communicating in English and enjoy helping customers through phone, chat, email, and SMS support. We’re looking for customer-focused individuals who can stay organized, communicate professionally, and deliver a positive customer experience across multiple channels. What You’ll Be Doing • Answering customer inquiries via phone, chat, email, and SMS, • Assisting customers with purchase-related questions and order support, • Following up on pending inquiries and unresolved customer interactions, • Accurately documenting customer interactions and updates, • Providing friendly, professional, and solution-focused support, • Building positive customer relationships through clear communication Training & Project Timeline • Training Start Date: Monday, June 29, 2026, • One week of training followed by one week of supported on-the-job experience, • Paid training Compensation & Contract • $5.50 USD per hour, • Paid weekly in arrears, • Independent Contractor position Technical Requirements (Essential) To be considered, candidates must meet all technical requirements below: • Windows 11 PC (Mac not supported), • 16 GB RAM, • Dual monitors, • Webcam, • Fibre internet with a wired connection, • Backup power solution, • Microsoft Teams / Office 365 Applications that do not meet the minimum technical requirements may not move forward in the process. Important Information • This is a fully remote opportunity, • Candidates must be fluent in English, • Applications and resumes must be submitted in English, • Only candidates based in Mexico will be considered for this position Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our process includes: • Resume Review, • Prescreen Questionnaire Review, • One-Way Video Interview Please note: • This is an English-speaking role that requires strong written and verbal English communication skills., • All resumes must be submitted in English to be considered for the position., • Due to the volume of applications, only candidates who fully complete all required steps will be considered for advancement., • Incomplete applications may automatically be removed from consideration. What We’re Looking For • Previous customer service experience, • Previous call center experience, • Strong English communication skills, both written and verbal, • Excellent grammar, spelling, and punctuation, • Comfortable multitasking across systems and tabs, • Basic computer proficiency, including typing, copy/paste, and navigation skills, • Minimum typing speed of 30+ WPM, • Positive attitude with strong problem-solving skills, • Reliable and professional work ethic

Description, and ideal candidate description: Tier 1 specialists handle all phone calls, emails, and SMS messages from patients answering questions about PhilRx, the PhilRx process, or about their specific prescription order. This includes status updates, pricing explanations, technical support with the My.Phil account, enrollment support, outbound calls/emails to collect additional required information, etc. Tier 1 specialists work collaboratively with the Psup leadership and PhilRx teams to resolve issues in a timely manner. They are expected to be capable of reviewing and understanding the status of an order quickly to educate the patient in response to their inquiry. The ideal candidate will be one who can navigate multiple software systems quickly and easily, has excellent written and verbal communication skills, and is adaptable, open to feedback, and would do anything within policy and reason to help get the situation solved for the patient. The ideal candidate must also be resilient, and not take patient anger or frustration personally. Responsibilities: Be signed into Zendesk, and consistently working in the ticket and phone queues assigned by your team lead. Use your resources in the Zendesk Guide knowledgebase to locate the answers to patient questions, and for process steps to complete work. When unable to locate documentation, ask for support using chat groups in order to provide a timely response to the patient. Minimum performance metrics required after 90 days of work: Obtain 85% or better CSAT ratings Achieve less than 1% error rate Complete 10 tickets/calls per hour Adhere to the published work schedule >94% of the time Other metrics may be assigned upon management discretion Requirements: Minimum 1 year of customer support experience (call center experience is preferred). Minimum 1 year of healthcare experience, preferably in enrollments or insurance Strong attention to detail, with experience in an environment with low/no tolerance for errors Strong phone presence with exemplary customer service skills Strong written comprehension and written communication skills Capable of quickly searching knowledgebase to locate answers Familiar with following complex processes, and navigating multiple software systems during their workday Must have a good understanding of computers, hardware, networks, etc. Adaptable to swift changes Open to giving and receiving feedback graciously and professionally Schedule: Patient Support Business Hours are 6a-6p PST Monday-Friday, and 6a-3p PST on Saturdays, Sundays and holidays. We are open 365 days per year. Employees must be available for any shift within business hours, but employees are provided a regular shift that would only change with notice. Overtime may be available, and will occasionally be required. Holiday work may be required if there aren’t enough volunteers to cover the shift. Benefits: Ground floor opportunity with one of the fastest-growing startups in health-tech Fully remote working environment available in the following states: AZ, CA, CO, FL, GA, IA, ID, IL, IN, MA, MI, MO, NC, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV Competitive compensation (commensurate with experience) Full benefits (medical, dental, vision) 401(k)

Inbound licensed insurance sales role within Kin’s growing brokerage division, Elite Insurance Group (EIG) with $70K+ OTE, uncapped earnings, and company-provided warm leads. Focus on consulting with homeowners and building customized policies across multiple carriers - no cold calling required. Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 14 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) Forbes' America's Best Startup Employers (2026) Inc. 5000 Fastest-Growing Private Companies Forbes’ Fintech 50 (2023-2026) Great Places to Work Certified (May 2024-May 2027) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit _ and see how we work. At EIG, a subsidiary of Kin Insurance, you're not dialing cold as an Insurance Sales Representative. Our leads are inbound and high-intent, giving you the opportunity to have real conversations and build lasting relationships with customers who are actively looking for coverage. We hold ourselves to a high standard for quality and ethics, and that reputation shows up in the work. You'll be joining a growing organization with genuine manager support, an open-door culture, and a remote team that actually invests in keeping people connected and engaged. In this role, you will help drive business growth by connecting with prospective customers and recommending insurance solutions through multiple A-rated carriers. You’ll provide expert consultation on homeowners coverage as well as complementary policies such as auto, umbrella, and flood insurance. With qualified leads provided by our Marketing team, your focus will be on understanding customers’ needs, building customized quotes, and guiding them through the process of selecting the best policies to protect their homes, vehicles, and assets. This is an opportunity to play a key role in expanding Kin’s brokerage presence while delivering exceptional customer experiences and achieving strong sales results. Shift & Training Requirements Must be available Monday–Friday. Mandatory paid training for the first 2+ weeks: 8:00 AM – 5:00 PM CST Post-training schedules will be assigned based on business needs and will fall within our operating hours of 7:00 AM – 6:00 PM CST All shifts are 8 hours plus a 30-minute lunch break No weekend shifts required Connect with potential customers via phone, email, and text to understand their insurance needs and recommend tailored coverage solutions Clearly communicate the features and benefits of products from multiple insurance carriers, answering customer questions with confidence Work primarily with company-provided qualified leads to maximize sales opportunities and conversion rates Consistently follow up with prospects via phone, email, and text to move them through the sales funnel Meet or exceed sales goals by applying effective sales strategies and building strong relationships with customers Collaborate cross-functionally with underwriters and customer service teams to ensure a smooth customer experience Maintain accurate records of customer interactions and sales activities using CRM tools Build customized policies for customers using internal quoting tools and systems Educate homeowners on insurance coverage options to ensure they fully understand their protection Stay current on industry trends, product knowledge, and competitor offerings to effectively position Kin’s Agency solutions 1+ years of insurance sales experience in a fast-paced brokerage environment Bilingual ability (Spanish preferred) Experience selling with multiple carriers across multiple states (home, auto, umbrella, jewelry, etc.) Active Property & Casualty license Strong understanding of insurance products and policy processes Excellent communication and interpersonal skills with the ability to build rapport quickly Strong negotiation and persuasion skills with a natural ability to close deals Self-motivated and results-driven with a track record of meeting or exceeding sales targets Experience using CRM platforms and sales tools Call or contact center experience (brokerage experience preferred) Bonus qualifications: Experience with Citizens Property Insurance We believe a great hiring experience should be clear, respectful, and human. Applications for this position are accepted on an ongoing basis. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. You can expect: Prompt updates and feedback following interviews Interviews with recruiters and hiring managers Skills assessments relevant to the role Genuine, thoughtful human interaction throughout the process On-target earnings (OTE) starting at $72,000, with uncapped commission potential $47,250 base salary Uncapped monthly commissions, starting with the very first policy sold Ramp compensation plan during the first three months of sales production After one year in role, Sales Representatives in good standing are eligible to be considered for promotion to Senior level, which comes with an increased base salary. This role is eligible to earn additional incentive compensation through participation in our Sales Incentive Program. Medical, Dental, Vision, Life, Short- and Long-Term Disability Employee Assistance Program Voluntary benefits including accident, hospital indemnity, critical illness, legal assistance, and pet insurance Benefits eligibility beginning the first of the month following start date Company equity via Restricted Stock Units (RSUs), based on role and level 401(k) with up to 4% company match 11 days accrued PTO, 7 paid sick days, and 8 paid company holidays Paid Parental Leave: 14 weeks (birthing parents) 8 weeks (non-birthing parents) Professional development and career mobility opportunities Referral bonuses We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com

We are currently hiring Seasonal Customer Support Representatives to join a fast-paced eCommerce support team during Peak season. This is a fully remote opportunity for candidates based in Mexico who are confident communicating in English and enjoy helping customers through phone, chat, email, and SMS support. This seasonal project will run through September 11, 2026, with paid training provided before agents transition into live customer support. We’re looking for customer-focused individuals who can stay organized, communicate professionally, and deliver a positive customer experience across multiple channels. What You’ll Be Doing • Answering customer inquiries via phone, chat, email, and SMS, • Assisting customers with purchase-related questions and order support, • Following up on pending inquiries and unresolved customer interactions, • Accurately documenting customer interactions and updates, • Providing friendly, professional, and solution-focused support, • Building positive customer relationships through clear communication Training & Project Timeline • Training Start Date: Monday, June 8, 2026, • One week of training followed by one week of supported on-the-job experience, • Seasonal project ending September 11, 2026 Compensation • $5.50 USD per hour, • Paid weekly Important Information • This is a fully remote seasonal opportunity, • Candidates must be fluent in English, • Applications and resumes must be submitted in English, • Only candidates based in Mexico will be considered for this posting Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our process includes: • Resume and Prescreen Questionnaire Review, • One-Way Video Interview, • Live Interview, • Final Interview Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes/CVs must be submitted in English to be considered for the position. What We’re Looking For • Previous customer service experience, • Previous call center experience, • Strong English communication skills, both written and verbal, • Excellent grammar, spelling, and punctuation, • Comfortable multitasking across systems and tabs, • Basic computer proficiency, including typing, copy/paste, and navigation skills, • Minimum typing speed of 30+ WPM, • Positive attitude with strong problem-solving skills, • Reliable and professional work ethic Technical Requirements (Essential) To be considered, candidates must meet all technical requirements below: • Windows 11 PC (Mac not supported), • 12–16 GB RAM, • Dual monitors, • Webcam, • Fibre internet with a wired connection, • Backup power solution, • Microsoft Teams / Office 365 Applications that do not meet the minimum technical requirements may not move forward in the process. Please note: Due to the volume of applications, only candidates who fully complete all required steps will be considered for advancement. Incomplete applications may automatically be removed from consideration.

Description Salary Range: $18 - $21 per hour Benefit Eligible: Yes, includes health insurance (medical, dental, vision) along with paid time off and a 401k with company match Location: This role is remote (WFH) within the US only. For tax and compliance purposes, this role is open to candidates that will reside/work in the following states: AR, AZ, CA, CO, GA, FL, ID, IL, LA, MD, MO, NC, NJ, NV, NY, OH, TX, VA, WA, WI, WY Classification: Non-exempt, Regular Full-time Reports to: Customer Service Supervisor Paleovalley and Wild Pastures were born from a simple but radical idea: real food can heal — people, animals, and the planet. When Paleovalley co-founders Autumn and Chas Smith saw how industrialized food was affecting human health and the health of the land, they refused to play along. Autumn’s own journey of healing through nutrient-dense foods lit a fire that became Paleovalley. From there, the mission grew roots, sprouted wings, and eventually expanded into Wild Pastures to bring regeneratively raised meats directly to families nationwide. Today, Paleovalley crafts deeply nourishing snacks and supplements made with organic ingredients and honorable sourcing. Wild Pastures connects small American farmers practicing regenerative agriculture with customers who believe better food is worth fighting for. Every product, every partnership, and every decision is guided by a commitment to real ingredients, regenerative practices, and the belief that health is built from the soil up. We’re a team of grounded doers, curious thinkers, bold builders, and warm humans who like to laugh while doing meaningful work. We're growing quickly, fueled by purpose and a shared desire to repair the food system one thoughtful choice at a time. If you feel energized by impact, drawn to mission, and ready to join a company rewriting the future of food, we’d love to meet you! As a Customer Service Phone Agent, you will serve as a trusted voice of Wild Pastures, helping customers navigate their health and wellness journey with confidence. You’ll provide exceptional support, resolve customer concerns, and identify opportunities to connect customers with products that best meet their needs. Through every interaction, you will play a key role in strengthening customer loyalty, driving sales growth, and supporting our mission of delivering high-quality, integrity-driven products. • Deliver exceptional customer experiences by serving as the primary point of contact for inbound phone inquiries, providing professional, friendly, and knowledgeable support., • Support customers throughout their journey by answering questions related to products, orders, subscriptions, promotions, and company policies., • Resolve customer concerns efficiently and empathetically, identifying solutions that build trust and strengthen customer loyalty., • Process customer transactions accurately, including orders, returns, exchanges, and account updates., • Recommend products and solutions that align with customer needs, helping customers make informed purchasing decisions., • Promote and upsell Paleovalley and Wild Pastures products through consultative conversations that create value for the customer., • Achieve established performance goals related to customer satisfaction, call quality, productivity, and sales outcomes., • Maintain accurate customer records and document interactions within company systems and databases., • Collaborate with cross-functional teams to investigate and resolve complex customer issues and ensure timely follow-through., • Stay current on product offerings, promotions, policies, and industry knowledge to provide accurate and effective customer guidance., • Identify recurring customer concerns and share insights and feedback that contribute to continuous improvement across the customer experience. Requirements • At least 1 year of experience providing phone-based customer support in a high-volume customer service environment., • At least 3 months of sales experience, including recommending products or services to customers., • Previous experience working successfully in a remote work environment., • Experience using customer service, contact center, or CRM platforms and the ability to quickly learn new systems and tools., • Strong verbal communication skills, active listening skills, and a professional phone presence., • Ability to manage multiple priorities while maintaining accuracy and attention to detail in a fast-paced environment., • Ability to work independently, solve problems, and identify appropriate resources with minimal supervision., • Ability to maintain a dedicated, distraction-free, and quiet workspace during working and training hours., • Authorization to work in the United States for any employer without current or future visa sponsorship., • Experience using Aircall, Richpanel, Zendesk, or similar contact center and customer support platforms., • Experience in a high-volume phone support environment, consistently managing 40–50+ customer interactions per day while maintaining quality and customer satisfaction., • Experience supporting customers for e-commerce, direct-to-consumer (DTC), health and wellness, food and beverage, or healthcare brands., • A demonstrated track record of meeting or exceeding customer service, productivity, or sales-related performance metrics., • A coachable, positive attitude and a genuine passion for helping customers solve problems and create exceptional experiences. Benefits • Medical, dental, and vision coverage with 100% employer-paid dental/vision and a small monthly medical premium for employees; dependents may be added at employee cost, • Generous Paid time off to support balance and rest, • Paid sick time for when you need it, • Six (6) paid holidays each year, • Paid parental leave for growing families, • 100% company-paid Short-Term Disability, Long-Term Disability, and Life Insurance, • 401(k) with up to a 4% company match after one year of service, • Monthly product stipend or access to perfectly imperfect damaged product so you can enjoy the nutrient-dense foods you help bring to others Paleovalley and Wild Pastures are proud to be equal opportunity employers. We make employment decisions based on qualifications, merit, and business needs, and we do not discriminate based on any status protected by applicable federal, state, or local law. We’re also committed to providing reasonable accommodations throughout the hiring process. If you need assistance or an accommodation at any point, please reach out to _. All applicants must be authorized to work in the United States. At this time, Paleovalley and Wild Pastures are unable to sponsor or assume sponsorship of employment visas, including but not limited to H-1B, TN, or OPT. Any offer of employment is contingent upon completion of Form I-9 and verification of work authorization. We participate in E-Verify to confirm eligibility to work in the U.S. To support an efficient and consistent application review process, we may use technology-assisted tools to help organize and review applications; however, these tools do not make hiring decisions. All final hiring decisions are made by our team. This role is open until filled. #LI-Remote

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Paid time off, • Stock options plan, • Vision insurance Position Overview The General Manager is responsible for the execution of all day-to-day operations, financial performance, staffing, training, payroll, human resources and compliance. The General Manager reports to the Vice President of Operations with a dotted line to the Operation Director and Chief Operations Officer. Core Duties & Responsibilities: Organize, run and supervise smooth and efficient daily operation and efficient daily opening and closing shifts, ensuring an exceptional patron and employee experience Provide guidance and leadership to hourly and management teams while fostering our Core Values Manage costs and drive sales in support of financial goals Partner with management team to interview, hire, onboard, train, supervise and develop employees Teamwork & Communication All leadership positions are expected to adhere to our guiding principle of Leadership, Managing, and Accountability (LMA) Provide a strong sense of leadership in all Front of House and Back of House activities. Hospitality and communication lead by example Encourages and builds mutual trust, respect, and cooperation among teammates/staff Establishes guidelines so employees understand expectations and parameters Maintain effective communication with ownership, management, leads, and all staff. Including a weekly meeting with management team in all departments Maintain a reasonable response time for all communication; at minimum, a confirmation (by email, slack, text or call) same day with a timeline in regard to a full response Meet with the admin and leadership teams (via virtually or in person when possible) monthly to review P&L and ensure all targets are being hit, as well as proactively plan improvements Maintain a reasonable schedule with flexible availability; on days or nights off, be on call and ready to manage and respond to emergency situations As a key ambassador for Gin & Luck, act in a professional manner and represent the bar graciously whether you are in house, traveling on behalf of the company, or at industry events Service Standards Directly oversee floor staff programming (service and hospitality standards) to ensure all duties are met and exceeded Oversee training of all positions Be capable of covering any floor position when needed (for emergency purposes only) Daily monitoring of staff appearance, cleanliness, arrival time, tools etc. Monitor all positions in opening and closing responsibilities and service standards Oversight of quality control of food, beverage and service offerings Assist in training new hires by guiding them through training trails, answering their questions, providing workflow advice, and teaching them G&L's expectations, steps of service steps, and standards operating procedures Administrative Duties Lead hiring for all positions led by the Death & Co Core Values Administer bi-annual check-ins and annual reviews Establish sanitation standards and procedures that comply with health and legal regulations with the advice of the company Coordinate with legal, human resources and accounting staff on matters pertaining to those departments Maximize company profitability with a target margin consistent with annual projections; establish and monitor financial controls; facilitate deposits and payroll to Company; develop and implement strategies to increase year over year sales Ensure nightly reports are sent out each evening respond to all immediate action items noted in reports From time to time, contribute to public relations and press inquiries in a professional manner as directed by Company. This may include verbal, written, radio, video or online interviews, and photos. All press inquiries made directly to you must be referred to Company Work with all lead positions to maintain costing to ensure targets are being met Events: events coordination and protocols; oversee department leads in developing events offerings; events quality control Maintain facility and oversee all facility maintenance / improvements Execute payroll in accordance with company pay cycles Ensure that the property is up to date and compliant with all permitting, legal, DOB and DOH matters Monitor, record and communicate employee benefits, PTO, benefits and wellness credits Implementation of new hire onboarding and training syllabi Design and implementation of positional roadmaps Coordination of menu changes; timelines, printing, training materials etc. Oversight and implementation of FOH scheduling and time off requests Point of sale maintenance Monitor, evaluate, record and respond to customer reviews via email, phone and online apps Floor Management Duties Maintain patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings: build relationships with preferred patrons; maintain good community relations Respond immediately and directly to all customer complaints. Every negative comment or reaction will be addressed by a manager and no customer leaves unhappy Monitor restaurant and kitchen flow regarding timeliness during business hours, assist when and where necessary Assist in the oversight of all daily/nightly operations, all spaces, FOH/BOH/Bar at all times Opening and/or closing manager duties; reports, money, shift reports, closing of all Death & Co. spaces Human Resources Communicates performance expectations in accordance with job descriptions for each position Coaches and counsels employees regarding performance on an on-going basis Ensures employees are treated fairly and equitably. Strives to improve employee retention Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns Ensures recognition is taking place across areas of responsibility Physical Demands The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations Required Qualifications: 3+ years of proven management experience in a reputable establishment Highest levels of EQ and discretion Ability to lead and develop teams Experience with inventory and FOH/BOH systems In-depth knowledge of restaurant operations, including front-of-house and back-of-house functions Proficient in financial management, budgeting, and cost-control techniques Strong leadership, interpersonal, and communication skills with the ability to motivate and inspire a diverse team Excellent organizational and multitasking abilities to prioritize tasks and meet deadlines in a fast-paced environment Outstanding communication skills with the ability to interact effectively with customers and team members Excellent customer service and problem-solving abilities Flexibility in working hours, including early mornings, evenings, weekends, and holidays Patience and adaptability Self-motivated and a team player High ethics, hard worker, and a great sense of humor Desired Qualifications: 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major 5+ years of GM/AGM experience in a high-volume establishment 3-4 years of supervisory experience Have sufficient skills, knowledge and personality to provide a memorable experience for our patrons Demonstrate the Core Values of Gin & Luck Curiosity: We learn and improve through active observation and creative problem solving. A.B.K.: We anticipate, prepare and execute with intention. Pursuit of Excellence: We will forever be chasing excellence, even when we sometimes fail. It is a pursuit without end. Contagious Joy: When we're having fun, it emanates out and influences our work and the people around us. Connection: We build relationships through intuition, empathy, and transparency What We Offer: Gin & Luck strives to create a welcoming, nurturing and understanding culture. We want all employees to feel valued through their work/life balance and compensation. Compensation range for this position is $95,000 - $105,000. Medical, dental, vision, 401k and life insurance are included in our benefits package for full-time/part-time employees. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender identity, sexual orientation, age, religion, disability status, protected veteran status, or any other characteristic protected by law. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. The duties of this position may change from time to time. Gin & Luck reserves the right to add or delete duties and responsibilities at their discretion

Inbound licensed insurance sales role within Kin’s growing Agency division with $70K+ OTE, uncapped earnings, and company-provided warm leads. Focus on consulting with homeowners and building customized policies across multiple carriers - no cold calling required. Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) Forbes' America's Best Startup Employers (2021-2024) Inc. 5000 Fastest-Growing Private Companies Forbes’ Fintech 50 (2025-2026) Great Places to Work Certified (2024-2026) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit _ and see how we work. As Kin continues to grow our Agency division, we are looking for a licensed Insurance Sales Representative to support our Independent Brokerage channel. In this role, you will help drive business growth by connecting with prospective customers and recommending insurance solutions through multiple A-rated carriers. You’ll provide expert consultation on homeowners coverage as well as complementary policies such as auto, umbrella, and flood insurance. With qualified leads provided by our Marketing team, your focus will be on understanding customers’ needs, building customized quotes, and guiding them through the process of selecting the best policies to protect their homes, vehicles, and assets. This is an opportunity to play a key role in expanding Kin’s brokerage presence while delivering exceptional customer experiences and achieving strong sales results. Shift & Training Requirements Must be available Monday–Friday. Mandatory paid training for the first 2+ weeks: 8:00 AM – 5:00 PM CST Post-training schedules will be assigned based on business needs and will fall within our operating hours of 7:00 AM – 6:00 PM CST All shifts are 8 hours plus a 30-minute lunch break No weekend shifts required We are currently hiring for our May 11, 2026 training class. Connect with potential customers via phone, email, and text to understand their insurance needs and recommend tailored coverage solutions Clearly communicate the features and benefits of products from multiple insurance carriers, answering customer questions with confidence Work primarily with company-provided qualified leads to maximize sales opportunities and conversion rates Consistently follow up with prospects via phone, email, and text to move them through the sales funnel Meet or exceed sales goals by applying effective sales strategies and building strong relationships with customers Collaborate cross-functionally with underwriters and customer service teams to ensure a smooth customer experience Maintain accurate records of customer interactions and sales activities using CRM tools Build customized policies for customers using internal quoting tools and systems Educate homeowners on insurance coverage options to ensure they fully understand their protection Stay current on industry trends, product knowledge, and competitor offerings to effectively position Kin’s Agency solutions 1+ years of insurance sales experience in a fast-paced brokerage environment Experience selling with multiple carriers across multiple states (home, auto, umbrella, jewelry, etc.) Active Property & Casualty license Strong understanding of insurance products and policy processes Excellent communication and interpersonal skills with the ability to build rapport quickly Strong negotiation and persuasion skills with a natural ability to close deals Self-motivated and results-driven with a track record of meeting or exceeding sales targets Experience using CRM platforms and sales tools Call or contact center experience (brokerage experience preferred) Bonus qualifications: Bilingual ability (Spanish preferred) Experience with Citizens Property Insurance We believe a great hiring experience should be clear, respectful, and human. Applications for this position are accepted on an ongoing basis. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. You can expect: Prompt updates and feedback following interviews Interviews with recruiters and hiring managers Skills assessments relevant to the role Genuine, thoughtful human interaction throughout the process On-target earnings (OTE) starting at $70,000, with uncapped commission potential $45,000 base salary Uncapped monthly commissions, starting with the very first policy sold Ramp compensation plan during the first three months of sales production This role is eligible to earn additional incentive compensation through participation in our Sales Incentive Program. Medical, Dental, Vision, Life, Short- and Long-Term Disability Employee Assistance Program Voluntary benefits including accident, hospital indemnity, critical illness, legal assistance, and pet insurance Benefits eligibility beginning the first of the month following start date Company equity via Restricted Stock Units (RSUs), based on role and level 401(k) with up to 4% company match 11 days accrued PTO, 7 paid sick days, and 8 paid company holidays Paid Parental Leave: 14 weeks (birthing parents) 8 weeks (non-birthing parents) Professional development and career mobility opportunities Referral bonuses We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com

About ABC Legal Services: ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. Job Overview: The Court Support team works with courts all throughout the country to ensure that upwards of 100,000+ court filings / month make it back into our system in a timely manner. As part of this team, the Court Support specialist plays a diverse role with a focus on calling / contacting courts, well as understanding how to use court dockets / websites to obtain the information we need. This role requires daily, active communication with court personnel and other team members across all channels (phone calls, e-mails and even live chats!) with the goal of getting documents back from court and into our server’s hands. "Bigger picture" communications involve contacting courts for general updates and statuses as courts operations. This position is remote but located in Montana. Key Responsibilities: • Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders., • Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients., • Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy., • Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts & customers., • Relay relevant, updated information from Courts to our process servers and customers as appropriate., • Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court., • Navigate & understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed., • Perform other job-related duties as assigned. Qualifications: • High school diploma / GED required., • Legal experience preferred., • Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position., • Strong communication skills, both written and verbal., • Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails., • Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes., • Document manipulation experience (PDFs)., • Ability to perform repetitive data-entry tasks with accuracy., • Ability to read, write and speak English, • Quick learner and willing to learn and grow. We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today! Benefits: • Health, Dental, Vision insurance, • 401(k) with company matching, • Paid time off, • 7 Paid company holidays, • 4 Floating holidays per-year, • Life Insurance and AD&D Insurance, • Long Term Disability, • Health Care Reimbursement Flexible Spending Account, • Dependent Care Flexible Spending Account, • EAP (Employee Assistance Program), • Pet Insurance Starting Pay: $15.00 to $17.00 per hour Schedule: Full-time, Monday through Friday

About ABC Legal Services: ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. Job Overview: The Customer Support Specialist addresses and resolves all customer questions and issues and provides the best customer experience possible. This role corrects errors, follows up with process servers, moves orders along and provides information and updates. The Customer Support Specialist works with other teams to ensure all necessary tasks are completed on orders. This customer-focused role requires diplomacy, the ability to think on your feet and keep a cool head while juggling many priorities at once. This position is remote but must be located in Puerto Rico. Key Responsibilities: • Respond to customer support tickets, including answering questions and resolving issues related to existing orders, • Manage high-volume phone calls to assist customers with existing orders and assist new customers with how to place new orders online, • Respond to emails and address questions and concerns from customers, internal department queries relating to orders or payment on orders and process servers in the field, • Document issues in Confluence, • Visit court dockets for information on case filing and occasionally pull filed papers, • Perform other job-related duties as assigned Qualifications: • High school diploma or GED required; 1-3 years of customer support or call center experience assisting customers over the phone, • Technology Driven; Experience using computer programs such as Microsoft Outlook, Excel and Word, PDF Editor and phone systems preferred, • Document manipulation experience, • Ability to read, write, and speak English, • Ability to transcribe information, review an order, investigate issues and implement solutions, • Ability to perform repetitive tasks with accuracy, • Ability to maintain a high level of work product in often stressful situations, • Ability to anticipate issues and circumvent them, • Ability to implement new processes and changes and improve performance, • Typing speed of at least 55 wpm We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today! Benefits: • Health, Dental, Vision insurance, • 401(k) with company matching, • Paid time off, • 7 Paid company holidays, • 4 Floating holidays per-year, • Life Insurance and AD&D Insurance, • Long Term Disability, • Health Care Reimbursement Flexible Spending Account, • Dependent Care Flexible Spending Account, • EAP (Employee Assistance Program), • Pet Insurance Starting Pay: $12.00 to $14.00 /hr Schedule: Full-time, 7- 4 PST

Our location based in East Elmhurst is seeking an Inside Sales Representative. In this role, the applicant will be responsible for answering phone calls, emails, quoting projects for the outside sales team, and other contractor accounts, processing completed orders and projects, as well as cold call

Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.Extensive phone experience and computer literate.Onsite Our Call center agents need customer service skills, should have experience in a call center and payroll knowledge

As a Cashier, you play an important role in keeping the restaurant running smoothly and ensuring guests have a seamless experience from start to finish. Cashiers are also responsible for managing takeout orders, helping ensure orders are organized and ready for pickup, and answering guest phone call

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai. Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active‑duty and veteran employees. Responsibilities SUMMARY DIGIT is looking for an Event Monitoring Services Engineer to support the Network Operating Center (NOC). The NOC provides support to users of GSA’s internal infrastructure as well as applications and systems owned by various GSA Service and Staff Offices. The NOC is the centralized POC for GSA end users and customers to report incidents, initial network triage, seek advice, and resolve network troubles within GSA’s IT infrastructure, applications, and programs supported in the environment. As a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers. The team is comprised of the best‑in‑class technology partners to leverage forward‑leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning. RESPONSIBILITIES This position shall perform the following (to include but not limited to) activities: Provides phone, remote, and desk‑side technical support to users in the areas of network connectivity, as well as BAS support for Building Automation Switches. Conduct the daily 8:30 Operations call with Key GSA stakeholders and vendors on Thursday and Fridays. Proactively monitoring the GSA infrastructure using SolarWinds and other tools. Provide Help Desk assistance, including answering phones and or web content and monitoring the EM&EM Ticketing queue. Document all work in our ITSM system (ServiceNow). Coordinate with staff onsite to resolve network and outer IT issues. Basic network and server configuration assistance. Responds to complex technical control facility hardware and software problems. Interfaces with telco vendor support service groups to ensure proper escalation during outages or periods of degraded system performance. Monitors and responds to hardware, software, and network related problems. Supports routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, modems, and terminals). Utilizes software and hardware tools to identify and diagnose complex problems and factors affecting network performance. Troubleshoots network systems. Supports testing, installation, and support of network communications, including LAN/MAN/WAN systems. Provides assistance for information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, LAN/MAN/WAN administration and operations support, operating systems programming, system security policy procedures, and operations. Qualifications CONTRACT REQUIRED QUALIFICATIONS This following are REQUIRED for this position: Public Trust Clearance or ability to obtain. ITILv4 Foundation Certification within 120 days of start date. Great communication skills. The shift for this position is Wednesday‑Saturday 11pm‑9am. 1+ years experience with SolarWinds or similar tools. Previous experience working in a NOC. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable. CONTRACT DESIRED QUALIFICATIONS The following are DESIRED for this position: Experience performing information network and physical infrastructure support including hardware/software for routers, switches, servers, printers, scanners, and video teleconferencing (VTC suites). Experience supporting industry standard software products. Experience troubleshooting wireless networks and Wireless Access Points (WAPs) Must be willing to work a variety of shifts, including holidays as scheduled. This is a 24/7/365 NOC environment. Shall possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients. Demonstrated ability to apply comprehensive knowledge across key tasks and high impact assignments. Familiarity with the following technologies: Active Directory, Windows, ServiceNow, Network Monitoring Systems (solarwinds), Cisco Prime, LAN/WAN control protocols. EDUCATION AND EXPERIENCE The following are the education and experience required for this position: 2 - 7 years of experience and bachelor's degree Experience as a remote worker demonstrating time management and self discipline with cultural change management and Agile mindset. PHYSICAL REQUIREMENTS The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following: If remote, maintain home workspace in a safe manner, free from safety hazards and in line with information security policies. Communicate verbally in person, over the phone or by video chat and clearly/succinctly in writing, primarily utilizing a keyboard. Appear on camera for meetings with co‑workers and government partners via video chat and ensure the protection of proprietary company and customer information is consistent with the company’s expectation of information security. Viewing computer screens and sitting for long periods of time. Travel minimally (0-5%), via car or plane, which requires ability to manage luggage, laptop, and briefing materials (up to 25 pounds). About Empower AI All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor. #J-18808-Ljbffr

Delivering exceptional experiences, one customer at a time. We believe customer service is more than answering questions it’s about creating strong, lasting relationships that turn everyday interactions into exceptional moments. That’s why we’re searching for a Customer Service Representative (CSR) who’s not only a skilled communicator but also a proactive problem solver with a genuine desire to help others. In this role, you’ll be the voice and face of our company, engaging with customers across phone, email, chat, and in-person channels. You’ll address inquiries, resolve issues, and promote products when relevant—all while maintaining a professional, friendly demeanor that reflects our commitment to excellence. Objectives of this role Efficiently manage a high volume of inbound and outbound interactions across multiple communication channels (calls, emails, chats). Provide clear, informed responses to inquiries regarding products, pricing, orders, and availability. Promote additional products and services during customer interactions where appropriate. Resolve issues quickly, thoughtfully, and with a customer-first approach. Maintain a positive, empathetic, and professional attitude toward customers at all times. Suggest improvements to enhance the customer experience and internal workflows. Key Responsibilities Develop deep knowledge of company products and services to provide accurate and helpful information. Conduct research using internal tools to respond to customer questions and troubleshoot issues. Maintain accurate records of customer interactions, transactions, comments, and complaints in CRM systems. Resolve customer concerns regarding returns, shipping, warranties, or service issues with professionalism. Collaborate with internal departments such as sales, logistics, and product teams to ensure smooth problem resolution. Identify opportunities to upsell or cross-sell relevant services during customer conversations. Meet and exceed individual and team KPIs related to service quality, response time, and customer satisfaction. Required Skills and Qualifications High school diploma or equivalent Proven experience in a customer-facing or client service role Excellent written and verbal communication skills Strong problem-solving abilities and attention to detail Comfortable working in fast-paced environments and handling multiple priorities Tech-savvy, with experience using CRM systems and customer support software Team player with a proactive, can-do attitude Preferred Qualifications Experience working in a call center or support desk environment Previous sales experience or a background in upselling/cross-selling Track record of meeting or exceeding service and sales metrics Equipment's Please note that this is a remote position and candidates are required to use their own devices, as the company does not provide equipment or systems for this role. Need Stable Internet Connection. Good headset. #J-18808-Ljbffr

DBQ Operations | Voices Dubuque, IA 52001, USA A Dupaco Career is different. You'll work with an inclusive diverse crew of caring, passionate, and fun-loving people and you'll join them in working together toward a higher purpose. When you get here, you’ll know that your voice is valued and heard. You’ll find new and unique ways to make a positive impact just by being you. In the Service Center Representative role, you'll learn skills that will benefit you throughout your Dupaco Career and you'll find with that knowledge you'll 'Know, Show, and Grow' your way through 'YOUR' Career Journey. There’s a lot to love about working at Dupaco… Whether it's a great benefit package that helps YOU take care of YOU and helps YOU save for your future with a generous 401k match, awesome starting pay of $20.85/HR, with monthly and annual incentives, and the ability to Build a Career Worth Loving. Dupaco Values: Rooted in Trust, Empathetic Understanding, Strengthening Relationships, Advocate for All and Invest in You You'll be: The welcoming voice of Dupaco on the front lines by delivering joyful experiences and developing lasting relationships with members Receiving ongoing training, tools, and support to empower you to use your exceptional communication skills to engage and connect with members through various technology channels including: phone, chat, Interactive Teller Machine (ITM), and more Knowledgeable in a wide variety of Dupaco’s products and services to enrich the lives of our members through evaluating and identifying needs, offering solutions, and educating them about all that we have to offer Answering a wide variety of questions and resolving unusual or sensitive member situations in an accurate and timely fashion Collaborating with various departments to ensure our members are receiving the highest quality care possible – we seek to exceed the expectations of our members & team members in every interaction, every time You’ll need: High school diploma or equivalent (i.e. GED) Strong customer service experience - previous call center experience is preferred, but not required To promote a professional image of the credit union while providing outstanding service to members, potential members, and coworkers Excellent communication skills (verbal and written) with the ability to adjust your communication style to your audience Excellent computer skills with the ability to navigate between multiple programs and utilize dual computer screens Positive energy, openness to coaching and feedback, and a proactive sales mindset to consistently meet and exceed goals The ability to work Monday through Friday between the hours of 8:00 AM – 6:00 PM, and some Saturdays 8:30 AM - 12:30 PM on a rotational schedule Behaviors & Motivations Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Innovative: Consistently introduces new ideas and demonstrates original thinking Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Education High School or better. Experience Customer Service Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

ENT and Allergy Associates, LLP and Hmi is seeking a self-motivated, people-friendly Full Time Medical Receptionist Floater for our Queens Offices. This position covers our clinical offices in Astoria, Bay Ridge West, Forest Hills, Fresh Meadows, and Manhasset. Hourly: $21/hr The Patient Representative Floater is the "go to" person, for all issues, questions, and concerns' relating to front office operations. The objective of this position is to assist the Practice Site Administrator. Essential responsibilities include but are not limited to the following: • Travel to designated locations, which are assigned by the regional managers on a weekly basis., • This position is a direct report to the regional managers however when on site in locations the floater will report to the PSA., • Cover for patient representative, switchboard and surgical coordinator PTO, FMLA and open positions., • Assist the Practice site Administrator with all tasks, • Assists the operations department with Special projects and training new staff, • Will be on site with the operations department for merger and acquisition training and Go-live, • Prepare the office in the morning by turning on all office equipment; take phones off service, and collects messages from Answering Service., • Answer incoming phone calls, books appointments for physicians', Allergy and Audiology, and takes messages when necessary., • Schedules appointments for Physicians, Audiology & Allergy., • Generates all schedules for the following day and updates schedules throughout the day, keeps accurate records of weekly logs (no-shows, Double Books), • Greets all incoming patients, ensure all new patients complete necessary paperwork. All information should be double-checked for DOB, SS#, pt. address, and insurance info. The information must be keyed in accurately and in a timely manner. (If information cannot be keyed in at the time the patient is in the office, spot-check to see if all information is completed (enter information, no later than the end of the day.), • Scans all patient paperwork into EHR system, • Verifies insurance coverage at each visit, patient change of address, phone number, if anything has changed since the last time they were here, make sure all records are updated, • Ensure that all HMO patients have a valid referral before being seen., • Create and update patient's Nextgen and EHR charts., • Collect and distribute all incoming faxes, mail, and deliveries., • Make certain the waiting room is neat., • Ensures phones are on Service, informs service who is on call and locks all doors. Schedule: Schedule can vary based on the office/physician you will be covering for that day *Please note that this position covers our clinical offices in Astoria, Bay Ridge West, Forest Hills, Fresh Meadows, Manhasset We offer a competitive salary with a comprehensive benefits package including: Medical/Dental/Vision insurance, Company paid long term disability, Flexible spending account, Company paid life insurance, Voluntary life insurance, 401k, Pet insurance. This position qualifies for floater benefits including 5,000 car allowance, mileage, parking, tolls reimbursement, and 75.00 per month phone reimbursement. ENT and Allergy Associates, LLP and Quality Medical Management Services USA, LLC is an E-Verify employer. The ENT & Allergy Associates Network: ENT & Allergy Associates (ENTA) is the largest ENT, Allergy, and Audiology practice in the country, with over 475 clinicians who practice in over 80 clinical locations throughout New York, New Jersey, Pennsylvania, and Texas. Each ENTA clinical office is comprised of world-class physicians who are specialists and sub-specialists in their respective fields, providing the highest level of expertise and care. With a wide range of services including Adult and Pediatric ENT and Allergy, Voice and Swallowing, Advanced Sinus and Skull Base Surgery, Facial Plastics and Reconstructive Surgery, Treatment of Disorders of the Inner Ear and Dizziness, Asthma-related services, Diagnostic Audiology, Hearing Aid Dispensing, Sleep and CT Services, ENTA Is able to meet the needs of patients of all ages. ENTA is also affiliated with some of the most prestigious medical institutions in the world. Each year ENTA physicians are voted 'Top Doctor' by Castle Connolly, a true testament to the exceptional care and service they provide to their patients. HMI: Backed by over 25 years of experience, Hmi (formerly Quality Medical Management Services USA, LLC, or QMMS USA) specializes in healthcare management and consultancy across practice operations and management, technology, revenue cycle, compliance, HR management, and business applications. With a seasoned team and a commitment to excellence, Hmi delivers cutting-edge healthcare business management solutions. By implementing best practices at every step, Hmi ensures measurable success for its clients. At its core, Hmi represents the human side of healthcare, where operational excellence meets a people-first philosophy. ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Get AI-powered advice on this job and more exclusive features. HireTalent - Staffing & Recruiting Firm provided pay range This range is provided by HireTalent - Staffing & Recruiting Firm. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $18.00/hr - $18.00/hr Direct message the job poster from HireTalent - Staffing & Recruiting Firm Duration: 5 Months Contract + High Potential to Extend Location: 100% Remote Pay: $18 Job Description: Duties: Position is 100% remote. Candidates must have a reliable internet connection. Candidates can be located anywhere in the US, but must be able to accommodate the schedule and training schedule provided. The top 3 skills needed in candidates are empathy, strong technology skills, and multitasking. The Personal Advocate position is responsible for representing * Behavioral Health (CBH) to all inbound callers within a call center environment and assuring the caller’s contact with CBH is positive. Advocates are many times the first encounter customers have with * and thus are responsible for giving a positive first impression. The Advocacy tasks of this position are varied and often complex in nature, requiring flexibility and multi-tasking capabilities. Responsibilities may include, but are not limited to: Educating customers on benefits, eligibility, referrals, non-clinical resources, and assessing for potential risk of harm or substance abuse concerns. This position services calls in a warm and empathetic manner, as many of the calls are sensitive in nature. Independent problem-solving skills are critical to success within the role, along with intelligent judgment in assessing the caller’s needs. Based upon the call type and requests, advocates should be able to use customer service skills, knowledge of the mental health/substance abuse field, and * training to effectively address callers' needs in an educational manner. This position is an entry-level role with an opportunity for growth within the company. Incumbents will utilize telephonic communication the majority of the time, with some web and internal CBH materials to achieve first-time resolution for callers. Responsibilities: The primary responsibility of the Advocate role is answering calls from customers, including providers. The majority of the day will be spent answering inbound calls from customers looking to access, understand, or utilize services. Within a call, an advocate may: Register participants in the intake system and open case files Educate participants on their benefits based on individual plan design and other clinical or non-clinical resources available Conduct an intake as needed to assess for presenting concerns and risk of harm or substance abuse concerns Provide participants with the names and phone numbers of the nearest providers Multi-task by maneuvering through various computer programs and screens As needed, an advocate may also: Write authorizations to ensure claims are paid correctly. Provide follow-up calls to participants to ensure the correct information is given Send eligibility requests to determine effective coverage dates or to verify correct benefits are loaded Send complaints to initiate the grievance process for customers On all calls, an advocate is responsible for: Providing high-quality customer service as identified by the Advocacy department's quality standards Using independent problem-solving skills to make sound decisions in assessing the needs of the callers by giving accurate information and providing first call resolution Understanding the business needs of the role, while balancing the needs of the customer Taking an educational approach to ensure that callers are able to understand the complexities of accessing care Demonstrating a complete awareness and understanding of the responsibilities and workflows of the various departments within * Qualifications: Previous customer service experience or related position Superb interpersonal communication Effective listening and organizational skills Ability to manage multiple tasks, setting priorities where needed Independently problem solve, with the ability to function without constant supervision A demonstrated ability to type effectively, with strong PC skills/word processing experience, and ability to learn new computer software systems Ability to learn new workflows and tasks quickly Ability to work independently and be a team player Previous call center environment experience preferred Computer multi-tasking - working on numerous screens while staying engaged with the customer Qualified applicants will be considered without regard to race, color, age, disability, sex (including pregnancy), childbirth or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Bachelor's degree in the mental health field or psychology/social work related field required (can also include: family communications, health coaching, community/public health, or other related major). NOTE: This is a non-clinical role and does not require a license Previous customer service experience or related position Previous call center environment experience preferred Interview Notes: Training Schedule will be Monday-Friday, 8:30 AM-5:00 PM CST Ongoing Schedule will be Monday-Friday, 10:30 am-7:00 pm CST Position is 100% Remote Candidates should be in CST or PST due to the schedule needs Seniority level Seniority level Associate Employment type Employment type Contract Job function Job function Customer Service Industries Hospitals and Health Care Referrals increase your chances of interviewing at HireTalent - Staffing & Recruiting Firm by 2x Get notified about new Customer Service Specialist jobs in United States . South Carolina, United States 1 month ago Customer Support Specialist, Luxury Stores Customer Service United States $48,000.00-$70,000.00 2 weeks ago Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service) Customer Experience Associate I - Remote United States $29,300.00-$37,100.00 1 week ago United States $31,200.00-$78,600.00 1 day ago Remote Customer Service Agent (Work at Home) Customer Service Representative - CCC Mountain/Pacific Time Zones United States $48,900.00-$66,200.00 2 days ago Customer Service Representative - Remote Remote Call Center Customer Service Representative Full-Time Remote Call Center Representative Customer Service Representative - Remote Delaware, United States $48,900.00-$66,200.00 2 days ago Customer Service Representative - Remote Full Time We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Job Description Medical Administrative Executive Assistant Job Overview The Patient Medical Administrative Executive Assistant is the first-line main patient facilitator who schedules patients, directs incoming calls to the appropriate team members, expedites patient/provider requests, maintains the flow of correspondence and is responsible for the general management of the practice calendar. He/she strives to improve the experience of our patients and their families by executing protocols and mission statement in all interactions with our patients, other providers and other vendors with whom they may deal with. Responsibilities and Duties · Primarily person responsible for proactively managing the surgeon’s work calendar and optimizing his schedule which may include scheduling vendors, other meetings, and telephone calls appropriately and reminding the doctor the day before/day of any important meetings/calls that are scheduled and moving any appointments based upon changes in his schedule/priorities · Maintain the connection to referring doctors by making sure our office notes are sent out to the providers. Works with the office manager to assist in the marketing/growth of the practice through scheduling meet and greet marketing luncheons with potential physician referral practices, coordination of roundtable discussion dinners and any networking-related function with the idea of expanding the practice. · Primarily responsible for answering phones and screening and directing calls and messages appropriately and following up on pending items · Ensuring that all patient requests are taken care of in a timely manner (e.g. If a medical office calls for an RX renewal of PT please fax script within 24 hours) · Responsible for management of Dr. Chrono message center/addressing/tasking all faxes that come through and attaching them to respective patients charts with the correct labels · Communicating with providers regarding patient requests they are unable to handle and following up with patients · Addressing all incoming faxes for medical records – medical records must be sent out by Friday end of each week. Medical records sent by patients via Fed Ex must be acknowledged to patient and put on the calendar. Records to be scanned into chart · Check eligibility before patient’s appointments at least one or more days prior to the appointment with a print-out scanned in Dr. Chrono o Keep staff notified if a patient has high deductible · For any new patients: googling patients for noteworthy flags either positive or negative, doing a full wallet biopsy and entering referring doctor information into Dr. Chrono o International patient’s need to be properly scheduled in a timely fashion no more than 15 days from first phone call o VIP patients or patients requiring more urgent appointments to be discussed with a clinician to be fast-tracked on the schedule · Works on various projects as directed by the office manager and the providers and suggests/implements agreed upon plans to institute to help enhance the patient/provider experience (e.g. new patient forms, etc.) · Keeping tracking log of all diagnostic studies ordered and the action/follow-up on each—follow-up appointment to be made to review the study, follow-up phone call, etc. to keep the patient in the loop and track all patients’ studies · Responsible to obtain authorization for any radiology studies ordered and coordinate with the respective radiology facilities for any other more involved radiology procedures (e.g. MRI’s under GA, CT myelograms, etc.) o Input authorization number into the authorization section in Dr. Chrono for the respective patients’ chart and scanning the authorization document in o Responsible to obtain WC authorization for PT/OT requests, durable medical equipment, etc. · Scanning all CD’s into Ambra. Mailing CD’s back to the patients once verified they are properly uploaded. · Verifying and confirming all patient appointments 48 hours prior to their scheduled office visit · Scanning all documents into the appropriate Dr. Chrono chart (e.g. IME reports, radiology reports, injection records, etc.) · Assisting patients with check-in during office hour days and ensuring that all information is entered into EMR before the patient is seen o All patient insurance(s) must be entered correctly. Please make sure that the correct payor ID is listed, primary and or secondary/tertiary insurance are inputted o W/C please make sure we have the carrier name, address, date of accident, adjuster, carrier case number, WCB number, No Fault- please make sure NF3 is signed and attorney information is obtained o Collecting payments for office visits at the time of the appointment · Coordinates attorney depositions send out physician's engagement agreement for expert testimony- Subpoena’s must be sent out immediately within 24 hours. · May provide cross coverage to the OR coordinator if needed · For any patients, verify if a patient is an existing patient from Sinai or a patient seen in the hospital for consultation and copy all records, office notes, OP notes, etc. from the Sinai Spine Drive/EPIC into the NeuroSpine drive/Dr. Chrono /all radiology films in the Sinai Spine drive must be uploaded into Ambra Qualifications Education level: Bachelor’s degree required Experience: 3+ years of working in an administrative assistant role · Company DescriptionWe provide full-service Healthcare Recruitment solutions. We identify, attract, engage, and connect the best possible talent with quality healthcare professionals. We build teams, provide executive recruitment solutions and discover high-performance candidates on behalf of our client partners. Our strength lies in our proven recruitment strategies, leadership in the larger healthcare community (regional and national), and networking.We provide full-service Healthcare Recruitment solutions. We identify, attract, engage, and connect the best possible talent with quality healthcare professionals. We build teams, provide executive recruitment solutions and discover high-performance candidates on behalf of our client partners. Our strength lies in our proven recruitment strategies, leadership in the larger healthcare community (regional and national), and networking.

Job Description Our client, the oldest Reform synagogue in New York City is seeking a Part-Time Administrative Assistant. • This is a long-term temporary position from Monday, 07/13 – Monday, 09/21., • The work schedule is Monday – Thursday, 10am – 4pm and fully onsite., • The pay rate range is $26.00 per hour. Position Details Tasks would include: ( Being: Polished, professional, and kind are of the utmost importance for our members) • Answering phones (phone call volume is extremely high during this period), • Assist with member outreach calls (significant amount of time), • Updating contact information in the database, • Assisting with special projects – new member gift mailing (honey dishes and candles) / High Holy Days service prep, • Assisting with event preparations, • High Holy Days in-person staffing (if necessary)

Job Description YELM US Associates is the administrative division supporting our licensed home care agencies, Ultimate Care and Swift Home Care. Our office team works behind the scenes to ensure patients receive exceptional care — giving families true peace of mind — while also providing the coordination, resources, and support our field staff need to succeed. As our organization continues to grow, we are proud to expand our team in South Brooklyn and welcome individuals who are passionate about making an impact. Join a team that truly lives by its core values every day! About Us Our mission is to provide and restore client dignity and independence in their homes through individualized care plans that reduce caregiver role strain and stress on family members while helping clients avoid nursing homes and assisted living facilities. YELM US Associates LLC is a licensed home care provider offering comprehensive home care services. We lead with our hearts to deliver top-quality, compassionate, and empathetic care. Compensation: $26.00-$28.00 per hour, based on relevant experience. Location: 2169 86th St, 2nd FL, Brooklyn, NY 11214 (Swift Home Care) Schedule: Monday-Friday 9:00AM-5:00PM Onsite Our Coordination department is seeking dedicated Scheduling Coordinators who have a high level of customer service to join our team in Brooklyn. As a Scheduling Coordinator, you will play a critical role in ensuring the efficient and effective scheduling of our home health care staff to meet the needs of our patients. We are looking for individuals with both home care coordination experience and are bilingual (English/Spanish, English/Creole or English/Russian). This is a great opportunity for someone who wants to take their experience to the next level. Join our growing team and help make a meaningful difference every day. Responsibilities: • Coordinate and schedule home care services based on clients’ needs, preferences, and caregiver availability., • Assign caregivers based on skills, client compatibility, and availability, ensuring consistent and long-term placements., • Manage a high volume of incoming calls, addressing inquiries and resolving issues promptly., • Adapt quickly to scheduling changes caused by callouts, emergencies, or updated client needs., • Maintain accurate and up-to-date scheduling records using HHA eXchange., • Perform daily attendance tracking and follow up on EVV submissions or caregiver timesheets., • Review and document temporary orders daily., • Call existing patients monthly and document communication using internal templates., • Mediate between caregivers, clients, and healthcare professionals to ensure clear communication and efficient service delivery., • Provide general administrative support including answering phones, updating reports, and maintaining. Qualifications: • Prior experience in home care scheduling or healthcare coordination preferred., • Will consider candidates in a high customer service, fast paced roles to train., • Proficiency with HHA eXchange or similar scheduling platforms is a plus., • Ability to demonstrate patience, care, and empathy., • Excellent phone etiquette and communication skills., • Bilingual (Spanish, Creole, Russian.) is required., • Must be comfortable working in a fast-paced, team-oriented environment. Benefits We offer the Ultimate employee perks (literally)! • Comprehensive Health, Vision, Dental Benefits, • 401k Retirement plan + Employer Match, • Voluntary Life, Critical Illness, Group Hospital Indemnity, Accident Insurance, • Generous paid time off, sick time + more!\ Why Choose Us? At Ultimate Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement! At Ultimate Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles! Ultimate Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law. Ultimate Care does not accept resumes from unsolicited search firms nor recruiters.

Job Description TITLE: Program Assistant DEPARTMENT: Early Childhood Services LOCATION(S): Pelham Parkway Child and Family Center; 2305 White Plains Road, Bronx, NY REPORTS TO: Site Director SALARY RANGE: $39,990.19 - $44,218.43 (benefits include life insurance, 401k plan and vacation, personal and sick time-off) DATE: March 2026 SCHEDULE: Monday - Friday, 8am - 4pm, or 9am - 5pm. Schedule may vary due to program needs JOB SUMMARY: Responsible for administrative and program support services for the Early Childhood Programs. This position includes eligibility, recruitment, selection and attendance efforts to maintain full funded enrollment for all program options. For the start-up phase for 2 years this will be an evolving position. Interim roles and responsibilities will be adjusted, and this position requires an individual to be flexible. Job responsibilities will be revisited once all center-based sites are up and running. EDUCATION, EXPERIENCE, AND SKILL REQUIREMENTS: • Associate Degree, or BA Degree in Business Administration or related field required, • Excellent oral & written communication skills, some administrative experience preferred, • Excellent interpersonal skills, • Able to work independently & collaboratively, • Well-developed organizational skills including the ability to multi-task & manage time effectively, • Able to create, maintain and manage internal record-keeping on an ongoing basis, • Experience working with and knowledge of community resources, preferred, • Ability to foster and maintain positive, professional relationships with participating families, • Ability to use public transportation and travel independently, • Proficient computer skills including strong working knowledge of Microsoft Word and Excel, • Proficiency in Microsoft Word & Excel Well-developed organizational skills including the ability to multi-task & manage time effectively, • Able to create, maintain and manage internal record-keeping on an ongoing basis in collaboration with fiscal department, • Strong desire to gain working knowledge of Head Start Performance Standards & other fiscal requirements (local/state), • Meet all employee health requirements in Head Start Performance Standards/Head Start Act 2007, • Bilingual English/Spanish Preferred ESSENTIAL DUTIES AND RESPONSIBILITIES: • Maintain ongoing communication with current families & facilitate intake for new families, • Maintain budget functions in partnership with fiscal department and delegate sites; program supply & office supply ordering – follow up with vendors, inventory & tracking, travel & expense reports, prepare check requisitions, CACFP reports, parent fees and summary report if applicable, track volunteer time, & coordinate staff access to ADP timecards for submission to payroll, • Assist teachers with classroom related administrative responsibilities and assist in classrooms & socializations as needed; duties may include translating for home visits and assist with handling children transported by bus services, • Assist with all clerical functions for the program, including document preparations for meetings and reporting for all staff members; answering phones, translating for teachers and parents, check mail daily and distribute accordingly, file documents into master binders and child files, greet parents when they come in and assist them when needed, • Responsible for tracking attendance, unexpected absence call log, enrollment, volunteers and in-kind in data systems (Excel, COPA, WES or DOE vendor portal) also help support staff with meeting 97% of enrollment at all times., • Process required staff & volunteer forms/documents, • Maintain inventories for janitorial, office and kitchen supplies, • Maintain waitlist database & lead year round program recruitment plan including recruitment activities, post materials, attend community outreach events, coordinate open houses and other related functions, • Strategize recruitment methods utilize program data sources, (i.e. Community assessment, data and events, social service partners and any other resources such as social media) to development and implement annual outreach plan to increase Head Start/ EHS visibility and enrollment, • Develop partnerships in the Bronx community, • Ensures programs maintain funded enrollment level and waiting list, assist to fill vacancies as need at individual sites and analyze enrollment data to inform the planning process, • Participate in annual self-assessment, community assessment, & ongoing monitoring, • Assist with ERSEA audit reviews and risk management activities, • Maintain budget functions for partnership & overall delivery of comprehensive services that includes: coordinating with BTQ Fiscal Monitor on partner inquiries, maintaining efficient record keeping systems of program supplies, expenses and office inventory, processing of program supplies orders, diapering supplies and classroom materials and furnishings for Partner sites, follow up with vendors, preparation of check requisitions, • Perform other center related duties around enrollment, scheduling, & parent communication, • Liaison for Cool Culture participation & manage required paperwork/communication with families, • Other projects & program/fiscal responsibilities as assigned PRE-EMPLOYMENT REQUIREMENTS: • Successfully clear; NYS DOI Fingerprint Screening, NYS Central Registry Clearance, Sex Offender Registry Clearance, 3 reference checks, physical examination with updated TB test, Tdap, MMR, varicella (fees may apply), • Meet all employee health requirements in Article 47 (DOHMH) and Head Start performance standards, • Mandated Reporter training certificate (every 2 years) and comply with agency’s policy and procedure regarding identification and reporting of child abuse and neglect, • Obtain First Aid/CPR and Preventive infectious diseases certificate within the first year of employment. HOW TO APPLY: Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact (at least two (2) professional references should be from a former supervisor). Please click on the link provided below, or use the link in a search bar and apply online through our career center. https://workforcenow.adp.com/jobs/apply/posting.html?client=grandst&ccId=19000101000001&type=MP&lang=enUS No phone calls, please. Please be advised that job offers can only be made once your clearances come through! EQUAL OPPORTUNITY EMPLOYER (EOE)

Job Description We are a non-emergency transportation located in East Elmhurst NY. We are looking to hire office administrative assistants who can perform various tasks in the office, on the computer, and answer phone calls in a professional manner. Full-time positions available. English/Spanish fluency preferred. • Microsoft Basic knowledge/ willingness to learn, • Previous experience in office work preferred., • Answering phone calls from ambulette drivers and clients., • Writing up daily trips for ambulette drivers., • Friendly and easy environment. Please send resume and we will call you to schedule interview Powered by JazzHR H2gHf61HXk

Job Description Administrative Assistant/ Medical Front Desk Receptionist Summary of Responsibilities This position will work directly with the Administrator (or Front Office Supervisor if applicable) for the smooth functioning of the reception/registration aspects of our Center. He/she will be primarily responsible for maintaining the daily schedule, answering multiple phone lines, and obtaining patient registration information on a daily basis. In addition, the Patient Services Coordinator will enter the demographic and insurance information into the billing system and verify that a pre-authorization number is obtained from the insurance company when required. Qualifications • High School Graduate, • Trained in Medical Office protocol., • At least one year of experience in a Medical Office setting with a working knowledge of Medical terminology. Prior experience with scheduling desired., • Previous experience with multiple phone lines, and routine front office equipment, e.g. fax, copier, postage machine., • Above average computer skills needed, e.g. experience in all aspects of MS Office., • Pre-employment physical with additional testing as required to meet OSHA standards. Job Relationships • Works under the direction of the Administrator (or Front Office Supervisor if applicable); reports to the Administrator., • Works cooperatively with Endoscopy Center co-workers, the staff of Physicians utilizing the Endoscopy Center and the external billing company representatives., • Presents a friendly, courteous, and helpful manner in all interactions with patients and other offices. Physical Activities and Requirements • Possesses good physical health, capable of working in a demanding environment., • Able to perform the basic functions of the job including extended hours, standing, bending, and stretching with frequent trips to all areas of the Center., • Able to lift, and carry supplies and equipment as needed., • Possesses manual dexterity, hearing acuity, and visual acuity, which are important to the performance of the job tasks., • Speaks clearly and distinctly to perform extensive communication with other staff members, patients, and their families/escorts, physicians, vendors and other third parties., • Appears professional at all times., • Wears professional attire as dictated by center policy. Responsibilities The duties and responsibilities of the Patient Service Coordinator include, but are not limited to: • Schedules the appointment and completes patient demographic and insurance information, • Accurately schedule a patient for a procedure or change an appointment in the automated scheduling system., • Calls patients that chose the phone interview option to complete their registration form, asking all questions in a professional manner., • Accurately enter data into all billing screens., • Reviews all registration forms generated from the computer or received by fax. Follows up by phone call, if any pertinent information is incomplete., • Obtains pre-authorization for procedures at the Center, • Checks every patient’s insurance to see if an authorization is needed for a procedure at the Center., • Calls the Professional office to obtain referrals for the procedure. If the procedure location is listed on the referral, obtains a copy of the referral for our chart. Inputs the authorization number to the appropriate screen, when required., • Prints list of completed patient information prior to date of procedures, thereby checking for completeness. Any missing information or authorization is to be obtained no later than the working day prior to the procedure date., • Prepares and reviews data prior to the day of the procedure, • Verifies the accuracy of the next day’s schedule and prints the completed registration forms and appointment schedule from the billing system on the morning of the working day prior to procedure date to ensure that all data is complete., • Assembles chart paperwork and checks that all papers have the patient’s identification sticker., • Calls all patients the day before the procedure as a reminder of the date and time and verifies that patient knows how to get to the facility. Reminds patient to bring their insurance card with them and why this is necessary., • Prints billing sheet the working day prior to the procedure date. Places sheet in designated location in the Procedure area., • Prepares the patient identification bracelet., • Verifies the presence of a consent form for the procedure., • Greets Patients on the day of the procedure, • Greets the patient and escort in a friendly and professional manner., • Verifies the correct procedure and correct physician with the patient and has the patient sign the consent. Then signs and dates the consent as the witness.., • Verifies the correctness of the information on the ID bracelet, utilizing proper patient identification then applies it to the patient’s wrist., • Asks the patient to review and sign the registration form, noting any changes. Makes a copy of the front and back of the insurance cards and verifies the information on the card against the registration form. Enters any changes into the billing system., • Explains the center policy on Advanced Directives, Patient Rights and Responsibilities to the patient., • Explains the Financial Policy to the patient, obtains the patient’s signature, records the date and returns a copy to the patient., • Assembles the chart, places the chart on a clipboard, leaving the Pre-Assessment Record on top for the Admitting Nurse., • Asks the patient and escort to sit in the reception area and notifies the nursing staff to make them aware that the patient is ready., • Answers the questions of family/friends regarding the progress of the procedure and informs them of any delays (the Recovery room Nurse will keep the Patient Services Coordinator notified)., • Directs the family/friends to the Recovery Room as needed, explaining to them the reasoning for only one family member per patient., • Miscellaneous Duties, • Efficiently and courteously answers multiple phone lines and directs calls as appropriate. Able to give clear, concise directions to the Center., • Maintains an adequate inventory of stationary, printed forms, copy paper and dictation tapes and coordinates ordering with his/her supervisor., • Maintains a supply of charts compiled., • Places initialed copy of Pathology report in chart and files medical charts as needed., • Operates and troubleshoots computer, fax, copier and printer., • Troubleshoots Microsoft Outlook, the electronic medical record system, the billing system, prints reports and prepares daily tape backup., • Informs their supervisor of any problem with the schedule (e.g. no shows, cancellations, delays)., • Opens the Center in the am for patients, turning off the alarm and checking for any signs of unauthorized entrance., • Keeps the reception area neat and clean during the day (throwing out cups, straightening magazines, etc.), • Completes any request for a copy of medical records at the direction of the Facility Manager., • When directed, can initiate the “911” call, and gives information according to policy., • Performs additional duties as directed (within the scope of training) e.g. gives pre-procedure instructions to patients., • Attends all staff meetings and in-service classes on regularly scheduled days

Job Description We are seeking a Receptionist/Switchboard Operator to join our team. Duties and Responsibilities include but not limited to: Answers high-volume calls on a multi-line phone system; screens and directs calls, takes detailed messages and/or forwards telephone calls to appropriate physician or team member. Answering switchboard of 200-300 calls per day. Most calls require some information to be extracted from the caller in order to determine call placement.as required Schedules patient appointments. Inputs and verifies demographics and insurance in EMR. Meet and greets patients with positive attitude. Performs general clerical duties including but not limited to prepare and forwarding mail, scanning, photocopying, and faxing as required. Demonstrates a high level of professionalism in dealing with confidential and sensitive issues, comply with HIPPA rules and regulations. Performs other related duties as assigned by physician, supervisor, or management. Education/Experience Required: HS/GED; Experience could replace education requirements Preferred 2-5 years of relevant experience Strong proficiency in MS Office Outlook, Word, PowerPoint and Excel Other Related Skills/Experience: Excellent interpersonal skills must demonstrate professionalism, courteous and respectful attitude in dealing with patients, team members, families and significant others Display courtesy, tact and patience with all members of the team members and extended community Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical, 401k Retirement Plan with discretionary Match, Free Life Insurance and Long-Term Disability, Transportation Plan, Generous Paid Vacations and Holidays. Salary - $18/Hour BSFHC IS AN EQUAL OPPORTUNITY EMPLOYER Company DescriptionThe Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous, and highest quality health care, with dignity, to those we serve, especially the underserved population, without regard for ability to pay.The Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous, and highest quality health care, with dignity, to those we serve, especially the underserved population, without regard for ability to pay.

Job Description YELM US Associates is the administrative division supporting our licensed home care agencies, Ultimate Care and Swift Home Care. Our office team works behind the scenes to ensure patients receive exceptional care — giving families true peace of mind — while also providing the coordination, resources, and support our field staff need to succeed. As our organization continues to grow, we are proud to expand our team in South Brooklyn and welcome individuals who are passionate about making an impact. Join a team that truly lives by its core values every day! About Us Our mission is to provide and restore client dignity and independence in their homes through individualized care plans that reduce caregiver role strain and stress on family members while helping clients avoid nursing homes and assisted living facilities. YELM US Associates LLC is a licensed home care provider offering comprehensive home care services. We lead with our hearts to deliver top-quality, compassionate, and empathetic care. Compensation: $26.00-$28.00 per hour, based on relevant experience. Location: 2169 86th St, 2nd FL, Brooklyn, NY 11214 (Swift Home Care) Schedule: Monday-Friday 9:00AM-5:00PM Onsite Our Coordination department is seeking dedicated Scheduling Coordinators who have a high level of customer service to join our team in Brooklyn. As a Scheduling Coordinator, you will play a critical role in ensuring the efficient and effective scheduling of our home health care staff to meet the needs of our patients. We are looking for individuals with both home care coordination experience and are bilingual (English/Spanish, English/Creole or English/Russian). This is a great opportunity for someone who wants to take their experience to the next level. Join our growing team and help make a meaningful difference every day. Responsibilities: • Coordinate and schedule home care services based on clients’ needs, preferences, and caregiver availability., • Assign caregivers based on skills, client compatibility, and availability, ensuring consistent and long-term placements., • Manage a high volume of incoming calls, addressing inquiries and resolving issues promptly., • Adapt quickly to scheduling changes caused by callouts, emergencies, or updated client needs., • Maintain accurate and up-to-date scheduling records using HHA eXchange., • Perform daily attendance tracking and follow up on EVV submissions or caregiver timesheets., • Review and document temporary orders daily., • Call existing patients monthly and document communication using internal templates., • Mediate between caregivers, clients, and healthcare professionals to ensure clear communication and efficient service delivery., • Provide general administrative support including answering phones, updating reports, and maintaining. Qualifications: • Prior experience in home care scheduling or healthcare coordination preferred., • Will consider candidates in a high customer service, fast paced roles to train., • Proficiency with HHA eXchange or similar scheduling platforms is a plus., • Ability to demonstrate patience, care, and empathy., • Excellent phone etiquette and communication skills., • Bilingual (Spanish, Creole, Russian.) is required., • Must be comfortable working in a fast-paced, team-oriented environment. Requirements Benefits We offer the Ultimate employee perks (literally)! • Comprehensive Health, Vision, Dental Benefits, • 401k Retirement plan + Employer Match, • Voluntary Life, Critical Illness, Group Hospital Indemnity, Accident Insurance, • Generous paid time off, sick time + more!\ Why Choose Us? At Ultimate Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement! At Ultimate Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles! Ultimate Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law. Ultimate Care does not accept resumes from unsolicited search firms nor recruiters.

Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit www.ccrmivf.com Location Address: Department: Clinical Work Schedule: Monday – Friday (8:00am – 4:30pm) What We Offer Our Team Members: • Generous Paid time-off (PTO) and paid holidays, • Medical, Dental, and Vision Insurance, • Health benefits eligible the first day of the month following your start date., • 401(k) Plan with Company Match (first of the month following 2 months of service), • Basic & Supplement Life Insurance, • Employee Assistance Program (EAP), • Short-Term Disability, • Flexible spending including Dependent Care and Commuter benefits., • Health Savings Account, • CCRM Paid Family Medical Leave (eligible after 1 year), • Supplemental Options (Critical Illness, Hospital Indemnity, Accident), • Professional Development, Job Training, and Cross Training Opportunities, • Potential for Over-time Pay (Time and a half), • Holiday Differential Pay (Time and a half), • Weekend Shift Differential Pay ($4.00 per hour) What You Will Do: The Clinical Coordination Assistant demonstrates knowledge and skill in the care of all infertility patients and works with the IVF Nurse Coordinator to facilitate care for the CCRM patients. This position reports directly to the Clinical Manager and takes daily direction from the Nurse Coordinators/Physician/Clinical Manager and Practice Administrator. • Transcribe, enter, scan, and verify data from source documents into the electronic medical record in an accurate and timely manner., • Place daily lab orders as directed by RN., • Obtain prior authorizations for medications as directed by RN., • Call patient pharmacy with patient prescriptions and prescription refills as directed by RN., • Perform chart audits for weekly ART meeting., • Track and audit all patient consent forms for completion. Alert RN if deficiencies noted., • Verify that patient work up status is completed and ensure communicable labs are kept up to date., • Track inventory and ensure timely documentation of all incoming and outgoing consignment medication for nurse team, as needed or as delegated., • Attend hormone meeting with the nursing team., • Assist with monitoring nurse team flags and facilitate flag completion as needed., • Assist with answering calls to nurse line and checking nurse line voicemails as needed or when delegated., • Within scope of practice, answer triaged phone calls for nursing team and document action taken in patient EMR., • Other duties as assigned. What You Bring: • High School Diploma required., • Medical Assistant certificate required., • Current BLS certification required., • 2+ years of medical assistant experience preferred. Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. This job operates in a professional office, clinical and/or laboratory setting. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. While performing the duties of this job, the employee will interact with others and ensure compliance with medical regulations, ethical guidelines, and organizational policies to maintain the highest standards of care and patient and staff safety. CCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.