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Job DescriptionSalary: $23.00/hr, starting (DOE) Enrollment Counselor JOB DESCRIPTION Job Title: Enrollment Counselor Schedule: 40 hrs/week min. Job Type: Full-Time, 12-Months FLSA Status: Non-Exempt Reports to: Director of Recruitment & Development Pay: $23.00/hr, starting Special: Requires weekend work, nights and early mornings, as needed ABOUT INGENIUM SCHOOLS At Ingenium Schools, we create communities where everyone experiences joy and meaning in learning. We do this by preparing our students to be the best learners, leaders, and collaborators by empowering them with the capacity and tools to continually improve themselves and the world around them. Since 2009, Ingenium Schools has helped students build confidence, leadership, and a lifelong love of learning through the Ingenium Learning System, an easily replicable, standards-based educational model that promotes personal mastery. Ingenium Schools currently operates several charter schools, serving students throughout Los Angeles. POSITION SUMMARY: The Enrollment Counselor supports prospective families throughout the enrollment process by providing responsive, high-quality support via phone, email, and digital systems. This role ensures families successfully complete applications, submit required documentation, and move efficiently through the enrollment pipeline. The Enrollment Counselor works primarily in a remote or hybrid environment and collaborates closely with school-site office staff to ensure enrollment files are complete, compliant, and aligned with organizational goals. This role is results-driven and accountable for supporting enrollment targets through consistent follow-up, communication, and data management. ESSENTIAL FUNCTIONS & JOB DUTIES: KEY CONTRIBUTIONS • Demonstrates knowledge of and supports Ingenium Schools noble cause, values, standards, policies and procedures, operating instructions, confidentiality standards, and code of cooperation, • Strive to implement, by instruction and action, Ingenium Schools philosophy of education and goals/objectives in connection with Ingeniums Signature Practices, • Continuously maintain and improve professional competence, • Attend mandatory trainings, professional meetings, and educational conferences, as required, • Initiate and exercise good judgment and positive working relationships with the community, students, staff and with public and private agencies DUTIES AND RESPONSIBILITIES • Serve as a primary point of contact for prospective families via phone, email, and online platforms., • Guide families through the enrollment and application process from initial inquiry to completion., • Proactively follow up with families to ensure required documentation and forms are submitted accurately and on time., • Provide clear, accurate information about charter schools and Ingenium programs., • Support reporting related to enrollment progress and trends., • Maintain compliance with enrollment procedures and deadlines., • Collaborate with school-site office staff to ensure enrollment files are finalized and ready for student onboarding., • Communicate enrollment updates and escalate concerns when necessary., • Participate in team meetings and professional development., • Support peak enrollment periods with flexibility and urgency., • Maintain productivity and accountability in a remote or hybrid work environment., • Use organization-approved systems and equipment appropriately., • Duties may be adjusted or expanded based on organizational needs., • Monitor and manage an active enrollment pipeline to ensure timely application completion., • Ensure confidentiality and security of student records., • Demonstrate knowledge of, and support Ingenium Schools' mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and code of conduct, • Understand charter schools; able to educate parents about what charter schools are and are not, dispelling charter school myths, • Ability to speak and write fluent English and Spanish, • Ability to assist with translations (English to Spanish), • Basic knowledge of computer programs (e.g., Google Docs, Excel, etc.), • Ability to learn computer software for data entry, • Process documents and materials; assist in the creation of student enrollment records, ensuring their accurate completion; distribute flyers; enter enrollment data, update student information and process student data, • Fill out forms with student information; File papers, as needed, • Responsible for the maintenance, storage, security and confidentiality of student enrollment files; responsible for inputting and maintaining student data into Student Information System (SIS); create statistical reports as needed, • Track student application status and maintain accurate records in the Student Information System (SIS)., • Attention to detail, • Answer phones using a professional and courteous manner; route calls appropriately; kindly answer parent questions and assist with enrollment, • Maintain a helpful attitude and give good customer service at all times, • Ability to walk community streets to hand-out fliers/talk to families, • Knock on doors, giving families information, • Approach parents outside stores/restaurants etc. giving them information about Ingenium Schools and answering questions, • Form relationships with local businesses and educate owners about Ingenium Schools, • Visit local businesses and leave fliers, • Actively find and participate in fairs and community events on weekdays and weekends., • Make presentations at preschools and places where families meet, • Make calls and receive calls from all campuses and interested families, • Participate in work-related training and conferences, • Use appropriate language and respect others at all times, • Timely deliver forms to supervisor, • Use time efficiently, • Maintain reliable transportation (i.e., ability to travel from one school site to another, as needed), • Dress appropriately, wearing Ingenium uniform shirt and badge with the Ingenium logo at all times, • Use equipment provided only by Ingenium, • Other duties as assigned Collaboration: • Confer with school-site office support specialists and administrative managers to develop and implement strategies to improve enrollment, • Accurately and timely communicate enrollment status to supervisor and school-site, • Maintain and improve professional competence and participate in professional development opportunities, • Actively participate in team meetings, • Assist with school/organizational events, as needed The duties and responsibilities are subject to change if needed and are not limited to the duties above. KNOWLEDGE AND ABILITIES KNOWLEDGE OF: • Ingenium Schools and charter schools, • Ability to speak to people of all cultures, backgrounds, and communities, • Charter school enrollment processes, • Customer service and family engagement practices, • Data tracking and digital record management systems, • Communicate effectively via phone, email, and written correspondence, • Work independently while meeting performance expectations, • Manage multiple cases simultaneously with strong attention to detail, • Maintain organization and consistent follow-up, • Collaborate effectively with cross-functional teams, • Maintain professionalism and confidentiality at all times ABILITY TO: • Maintain positive attitude, • Maintain regular attendance (ability to find staff substitute limited), • Establish a culture of high expectations, • Interact appropriately with people all ages, • Communicate effectively, both orally and in writing, • Effectively collaborate with colleagues, parents, and community, • Read and understand rules and policies, labels, and instructions JOB QUALIFICATIONS: EDUCATION/EXPERIENCE: • High School Diploma or GED equivalent, • Experience in enrollment, admissions, customer service, call-center, or administrative support preferred, • Experience using SIS, CRM systems, Google Workspace, or similar platforms preferred REQUIRED LICENSES AND CERTIFICATES: • CPR/First Aid (provided by Ingenium post-hire, if needed), • Up-to-date TB test and background check required at time of hire WORKING CONDITIONS ENVIRONMENT: Work is primarily performed in a remote or office-based setting. Requires extended periods of computer use, phone communication, and virtual collaboration. PHYSICAL DEMANDS: Primarily sedentary work. Must be able to operate a computer, telephone, and other standard office equipment for extended periods. WORK SCHEDULE/LOGISTICS The working hours vary according to the needs of the organization. Work days include weekdays and weekends as needed for recruitment and enrollment efforts. The employee must have a car or get his own transportation to carry out and complete requested assignments. EMPLOYMENT AT-WILL All Ingenium employees are employed at will. This means either the employee or the employer can end the employment relationship at any time, for any reason, as long as it is not an illegal reason.

Job Description MISSION, VISION, AND VALUES Our mission is to provide quality, comprehensive healthcare and supportive services to those in our community. Our vision is "Improving the Health and Well Being of our Community." Our Core Values consist of Integrity, Compassion, and Excellence. Employees must possess a strong commitment to the mission, policies, goals and philosophy of Harbor Community Health Centers. JOB SUMMARY The OBGYN/Women’s Heath NP/PA works as a member of an interdisciplinary health care team to provide direct patient care in the OB/GYN department, including prenatal, postpartum, and gynecological care to Harbor Community Health Centers (HarborCHC) patient ESSENTIAL DUTIES & RESPONSIBILITIES To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: • Provide primary healthcare to both obstetric and gynecologic patients., • Conduct pre- and post-treatment surgical care to patients., • Perform comprehensive family planning counseling, screening, care and procedures., • Elicits and records information about patient’s medical history., • Examines patients for symptoms or physical information., • Orders or executes various tests, analyses and diagnostic images to provide information on patient’s condition., • Analyzes reports and findings of tests and examination and diagnoses condition of patient., • Administers or prescribes treatments., • Determines and prescribes medication, dosage and schedule given the patient’s condition and allergies., • Discusses any possible side effects to medication or immunization with patient., • Prescribes vaccinations to immunize patient from communicable diseases., • Promotes health by advising patients about diet, hygiene and methods for prevention of disease., • Provides prenatal care to pregnant women. Provides postnatal care to mothers and infants., • Performs surgical procedures commensurate with surgical competency., • Refers patients to medical specialist for consultant services when necessary for patient’s well- being., • Documents the patient’s visit including medical history, physical exam, diagnoses and plan of action., • Obtain health history and physical examinations., • Order and interpret diagnostic and therapeutic tests relative to the patient’s age, gender, and disease specific needs., • Review incoming reports (labs, x-rays, EKG, consult notes, outside records) in a timely manner., • Formulate treatment plan for acute and chronic medical conditions, provide preventive health services, arrange follow-up., • Determine and prescribe medication, dosage, and schedule given the patient’s condition and allergies., • Provide health education to clinic patients to promote positive health behaviors and disease prevention., • Arrange specialty referrals for services not provided by HarborCHC. Review referral/consultation reports and arrange appropriate follow-up., • Consult with supervising physician whenever any questions arise as to the diagnostic evaluation or treatment plan., • Provide back up for fellow providers as needed, which may include:, • Responding to calls from pharmacies regarding prescriptions and refills., • Responding to calls from other physicians., • Responding to calls from patients requiring medical advice., • Reviewing lab results., • Ensure that encounter notes are entered into the Electronic Health Record, and closed within 72 hours of the visit. Encounter notes should:, • Reflect changes in the patient’s condition and other significant information., • Include documentation of pertinent history, review of systems, and physical examination., • Indicate studies performed, and that results were reviewed and discussed with the patient., • Reflect the provider has thought process as to the patient’s problems, diagnosis and treatment., • Specify medications prescribed by the provider., • Develop and maintain a current chronic problem list., • Inform the patient of the general nature of his/her medical problem, the general prognosis, and the nature and purpose of the proposed treatment and procedures, • Include referrals to specialty services as deemed medically necessary., • Integrate recommendations made by specialists into the patient’s treatment plan., • Reflect any pertinent attitudes or behavior on the part of the patient or family towards any aspects of care., • Include notation of the need for routine and preventative services including screening tests, periodic lab exams related to chronic disease care, and immunizations., • Ensure compliance with coding standards as required by Medi-Cal, health plans and other regulatory agencies., • Participate in HarborCHC’s after-hours call system. On-call notes should be entered into the patient’s chart within 72 hours., • Promote patient satisfaction principles and foster an excellent environment for the patient and their family. Other Responsibilities • Use and disclose patients’ protected health information only in accordance with the Health Insurance Portability and Accountability Act (HIPAA) standards., • Promote a cohesive, cooperative working relationship with fellow providers, which may include helping with excess patient loads., • Actively participate in Harbor Community Clinic’s peer-review and quality assurance activities to improve HEDIS, UDS and other quality metrics, including timely access to prenatal care, post- partum care, cervical cancer screening, breast cancer screening, immunization rates etc., • Participate in provider meetings, staff meetings, and any other committee meetings as assigned., • Ensures the proper and timely documentation of medical health records for clinical work and accurate billing., • Other duties as assigned. Key Competencies: • Committed to providing an exceptional experience in all interactions., • Ability to understand and to optimize productivity., • Must have strong analytical and problem-solving skills., • Must have proficient computer skills, including Microsoft Office abilities, with intermediate Excel skills., • Must have the willingness and ability to adapt to change, including advances in technology., • Ability to handle multiple tasks and be highly organized and detail-oriented., • Must maintain confidentiality and handle sensitive information with discretion. QUALIFICATIONS Required education, experience and/or training: • Graduate of an accredited Physician Assistant or Nurse Practitioner program., • Active and unrestricted California Nurse Practitioner or Physician Assistant license., • National certification as a Physician Assistant from the National Commission on Certification of Physician Assistants (NCCPA) OR as a Nurse Practitioner from the American Academy of Nurse Practitioners (AANP)., • Active and unrestricted DEA license., • BLS certification, • At least two (2) years of experience in primary health care setting, • Familiarity with electronic health records (eClinical Works preferred), • Must be able to interact with people of various socioeconomic statuses and have the ability to address sensitive issues with tact and diplomacy., • Ability to multitask and prioritize projects., • Ability to work independently and/or in a team collaborative setting., • Excellent customer service, leadership and motivational skills., • Excellent written and verbal communication skills., • Ability to work with diverse populations., • Treat all patients and colleagues with dignity and respect., • Flexibility with schedule., • Bilingual English/Spanish preferred., • COVID-19 vaccination or qualifying medical/religious exemption required EXPECTATIONS • Adheres to all HarborCHC’s policies and procedures., • Conducts self in a manner that represents HarborCHC’s core values at all times., • Must possess a solid commitment to the mission, policies, goals, and philosophy of HarborCHC., • Maintains a positive and respectful attitude with all work-related contacts., • Communicates regularly with his/her immediate supervisor about departmental and HarborCHC concerns., • Consistently reports to work prepared to perform the duties of the position., • Meets productivity standards and performs duties as workload necessitates., • Maintain strict confidentiality of all data and information., • Demonstrates integrity and accountability for duties and responsibilities., • Performs all job functions in a professional and courteous manner. This includes answering phone calls and emails in a timely manner. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust. HOURS OF OPERATIONS HarborCHC is open Monday-Thursday 7:00am-7:00pm, Friday 8:00 am-5:00pm, Saturday 8:00am-5:00pm with occasional overtime, or other shifts based on clinic need. HR PROCEDURAL REQUIREMENTS • Legal authorization to work in the United States., • Clear all post offers, pre-employment background screening, and education verification., • This is not entended to cover all aspects of your description as additional duties may be assigned. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT HarborCHC does not discriminate in employment opportunities or practices on the basis of race; religion; color; sex/gender (including pregnancy, childbirth, breastfeeding or related medical conditions); sexual orientation; national origin; ancestry; physical or mental disability; medical condition; genetic information/characteristics; marital status/registered domestic partner status; age; sexual orientation; reproductive health decision-making; military or veteran status; use of cannabis off the job and away from the workplace; and any other basis protected by federal, state or local law or ordinance or regulation, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. This policy applies whether the individual has or is perceived to have any of the characteristics protected by law or is associated with a person who has or is perceived to have any of the characteristics protected by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. DISCLAIMER The above statements define this position as it currently exists and are intended to describe the general content of and requirements for this job. They are not to be considered as an exhaustive statement of duties, responsibilities, or requirements and does not limit the assignment of additional duties at the discretion of the supervisor. HarborCHC is an at-will employer. In addition, HarborCHC may change your duties, compensation or hours, or transfer, reassign, promote, demote, suspend or otherwise change the terms and conditions of your employment (other than the at-will relationship), with or without cause or prior notice. TBD

Job Description • Greet customers properly as they enter the service area., • Determine need for repairs by questioning customer about vehicle’s performance, or by visual inspection of vehicle., • Estimate cost of repair and prepare itemized work order, listing costs of parts and labor., • Answering customer inquiries, either in person or on the phone., • Answering all incoming calls coming into your desk phone, should you miss a call listen to your voicemail and return any calls from customers the same day., • Communicating with customers daily, via our texting software, phone calls or in person to ensure they have updates regarding their vehicles., • May make minor adjustments or repairs., • Ensure repair orders are written/closed in a timely manner., • Close out repair orders as soon as work is completed and promptly notify customer of completed status., • Work in a cooperative and positive manner with all personnel., • Ensure CSI is above or meets minimum standards., • Maintain companies established minimum standards on labor and parts gross., • Conform to the company’s policies on non-discrimination and harassment., • Treat members of the public in a courteous and non-discriminatory manner and maintains a professional demeanor while on the job., • Perform other tasks as assigned. Types of Equipment / Machinery Used on the Job: • Computers, • Calculators, • Phones, • Adding Machines Types of Tools Used on the Job: • Pencils, • Pens, • Erasers, • Hand Tools, • Measuring tools such as micrometers, calipers, thickness gauges and pressure temperature gauges., • Staplers Vehicles Driven or Moved as Part of the Job: • Customer’s automobiles engine start-up and short test drives as required., • Moving new or used vehicles for customers, • New and used car repositions on sales lots as required., • Other driving as assigned. Personal Protective Equipment/Clothing Required: • Required employee provided safety items:, • Leather topped rubber soled shoes., • Utilize required personal protective equipment at all times. Physical Demands: • Standing: Intermittent, not to equal more than 60 % of the working day., • Walking: Intermittent, not to equal more than 20 % of the working day., • Sitting: Intermittent, not to equal more than 10 % of the working day., • Stooping (bending at the waist), kneeling (at knees) and crouching (at knee and waist): Infrequent activity, not equal to or more than 10 % of the working day., • Lifting: Maximum of 20 lbs, • Carrying: Maximum of 10 lbs., • Pushing and pulling: Occasional activity using equipment and hand tools., • Climbing and balancing, • Crawling, • Twisting or turning of trunk, • Reaching, • Handling: Frequent activity (office tools and equipment, and hand tools). Environmental Exposure (Outside and Inside) Weather Conditions Dust Fumes Mist Gases Odors: Hazards Noise and vibration: Electrical air tools, machinery and various repair and diagnostic equipment and automobile engines. Extreme environment Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Every Car Pros Employee Car Pros believes that all employees should be good stewards of the dealership and its property. As such it is the employee’s responsibility to help safeguard, and not abuse, dealership assets such as vehicles, vehicles in the dealership care, tools, computers, and other equipment. Employee shall participate in ensuring the dealership is neat, clean and tidy which may include cleaning up after him or herself, making sure his or her work area is neat and clean, properly disposing of trash and making sure vehicles and merchandise is properly displayed for sale. Benefits Employees (and their families) are eligible for medical, dental, vision, short/long term disability and basic life/ AD&D insurance after 60 days of employment. Car Pros sponsors 80% of basic medical (Kaiser Permanente), dental and vision insurance for employees. Employees pay the additional cost for dependents and any voluntary elections. Employees can enroll in company’s 401k plan after one year of service. Employees will accrual one-hour personal time off for every 30 hours worked.

Job Description MISSION, VISION, AND VALUES Our mission is to provide quality, comprehensive healthcare and supportive services to those in our community. Our vision is "Improving the Health and Well Being of our Community." Our Core Values consist of Integrity, Compassion, and Excellence. Employees must possess a strong commitment to the mission, policies, goals and philosophy of Harbor Community Health Centers. JOB SUMMARY The Primary Care NP/PA works as a member of an interdisciplinary health care team to provide quality comprehensive primary and preventive care to Harbor Community Health Centers (HarborCHC) patient. ESSENTIAL DUTIES & RESPONSIBILITIES To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: Clinical Responsibilities • Obtain health history and physical examinations., • Order and interpret diagnostic and therapeutic tests relative to the patient’s age, gender, and disease specific needs., • Review incoming reports (labs, x-rays, EKG, consult notes, outside records) in a timely manner., • Formulate treatment plan for acute and chronic medical conditions, provide preventive health services, arrange follow-up., • Determine and prescribe medication, dosage, and schedule given the patient’s condition and allergies., • Provide health education to clinic patients to promote positive health behaviors and disease prevention., • Arrange specialty referrals for services not provided by HarborCHC. Review referral/consultation reports and arrange appropriate follow-up., • Consult with supervising physician whenever any questions arise as to the diagnostic evaluation or treatment plan., • Provide back up for fellow providers as needed, which may include:, • Responding to calls from pharmacies regarding prescriptions and refills., • Responding to calls from other physicians., • Responding to calls from patients requiring medical advice., • Reviewing lab results., • Ensure that encounter notes are entered into the Electronic Health Record, and closed within 72 hours of the visit. Encounter notes should:, • Reflect changes in the patient’s condition and other significant information., • Include documentation of pertinent history, review of systems, and physical examination., • Indicate studies performed, and that results were reviewed and discussed with the patient., • Reflect the provider’s thought process as to the patient’s problems, diagnosis and treatment., • Specify medications prescribed by the provider., • Develop and maintain a current chronic problem list., • Inform the patient of the general nature of his/her medical problem, the general prognosis, and the nature and purpose of the proposed treatment and procedures, • Include referrals to specialty services as deemed medically necessary., • Integrate recommendations made by specialists into the patient’s treatment plan., • Reflect any pertinent attitudes or behavior on the part of the patient or family towards any aspects of care., • Include notation of the need for routine and preventative services including screening tests, periodic lab exams related to chronic disease care, and immunizations., • Ensure compliance with coding standards as required by Medi-Cal, health plans and other regulatory agencies., • Participate in HarborCHC’s after-hours call system. On-call notes should be entered into the patient’s chart within 72 hours., • Promote patient satisfaction principles and foster an excellent environment for the patient and their family. Other Responsibilities • Use and disclose patients’ protected health information only in accordance with the Health Insurance Portability and Accountability Act (HIPAA) standards., • Promote a cohesive, cooperative working relationship with fellow providers, which may include helping with excess patient loads., • Actively participate in Harbor Community Clinic’s peer-review and quality assurance activities to improve HEDIS, UDS and other quality metrics, including timely access to prenatal care, post- partum care, cervical cancer screening, breast cancer screening, immunization rates etc., • Participate in provider meetings, staff meetings, and any other committee meetings as assigned., • Ensures the proper and timely documentation of medical health records for clinical work and accurate billing., • Other duties as assigned. Key Competencies: • Committed to providing an exceptional experience in all interactions., • Ability to understand and to optimize productivity., • Must have strong analytical and problem-solving skills., • Must have proficient computer skills, including Microsoft Office abilities, with intermediate Excel skills., • Must have the willingness and ability to adapt to change, including advances in technology., • Ability to handle multiple tasks and be highly organized and detail-oriented., • Must maintain confidentiality and handle sensitive information with discretion. QUALIFICATIONS Required education, experience and/or training: • Graduate of an accredited Physician Assistant or Nurse Practitioner program., • Active and unrestricted California Nurse Practitioner or Physician Assistant license., • National certification as a Physician Assistant from the National Commission on Certification of Physician Assistants (NCCPA) OR as a Nurse Practitioner from the American Academy of Nurse Practitioners (AANP)., • Active and unrestricted DEA license., • BLS certification, • At least two (2) years of experience in primary health care setting required, • Familiarity with electronic health records (eClinical Works preferred), • Must be able to interact with people of various socioeconomic statuses and have the ability to address sensitive issues with tact and diplomacy., • Ability to multitask and prioritize projects., • Ability to work independently and/or in a team collaborative setting., • Excellent customer service, leadership and motivational skills., • Excellent written and verbal communication skills., • Ability to work with diverse populations., • Treat all patients and colleagues with dignity and respect., • Flexibility with schedule., • Bilingual English/Spanish preferred., • Other duties as required EXPECTATIONS • Adheres to all HarborCHC’s policies and procedures., • Conducts self in a manner that represents HarborCHC’s core values at all times., • Must possess a solid commitment to the mission, policies, goals, and philosophy of HarborCHC., • Maintains a positive and respectful attitude with all work-related contacts., • Communicates regularly with his/her immediate supervisor about departmental and HarborCHC concerns., • Consistently reports to work prepared to perform the duties of the position., • Meets productivity standards and performs duties as workload necessitates., • Maintain strict confidentiality of all data and information., • Demonstrates integrity and accountability for duties and responsibilities., • Performs all job functions in a professional and courteous manner. This includes answering phone calls and emails in a timely manner. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust. HOURS OF OPERATIONS HarborCHC is open Monday-Thursday 7:00am-7:00pm, Friday 8:00 am-5:00pm, Saturday 8:00am-5:00pm with occasional overtime, or other shifts based on clinic need. HR PROCEDURAL REQUIREMENTS • Legal authorization to work in the United States., • Clear all post offers, pre-employment background screening, and education verification., • This is not intended to cover all aspects of your description as additional duties may be assigned. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT HarborCHC does not discriminate in employment opportunities or practices on the basis of race; religion; color; sex/gender (including pregnancy, childbirth, breastfeeding or related medical conditions); sexual orientation; national origin; ancestry; physical or mental disability; medical condition; genetic information/characteristics; marital status/registered domestic partner status; age; sexual orientation; reproductive health decision-making; military or veteran status; use of cannabis off the job and away from the workplace; and any other basis protected by federal, state or local law or ordinance or regulation, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. This policy applies whether the individual has or is perceived to have any of the characteristics protected by law or is associated with a person who has or is perceived to have any of the characteristics protected by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. DISCLAIMER The above statements define this position as it currently exists and are intended to describe the general content of and requirements for this job. They are not to be considered as an exhaustive statement of duties, responsibilities, or requirements and does not limit the assignment of additional duties at the discretion of the supervisor. HarborCHC is an at-will employer. In addition, HarborCHC may change your duties, compensation or hours, or transfer, reassign, promote, demote, suspend or otherwise change the terms and conditions of your employment (other than the at-will relationship), with or without cause or prior notice. TBD

Job DescriptionDescription: Job description: Mission Statement: At Brody Pennell Heating & Air Conditioning and our portfolio of companies we are committed to delivering exceptional customer service and maintaining the highest standards of quality and professionalism. We are dedicated to ensuring that every client’s experience with us is seamless, positive, and stress-free. Our team thrives on solving problems, providing support, and going the extra mile to exceed customer expectations. Job Summary: The Client Concern Advocate - is responsible for handling and resolving client inquiries, concerns, and complaints in a professional and timely manner. This role serves as the primary point of contact for clients, ensuring that their issues are addressed promptly, while maintaining a positive customer relationship. The Client Concern Advocate is also responsible for managing the customer care email inbox, handling overflow calls, tracking customer interactions, and supporting the call center manager in training new customer service representatives. Key Responsibilities: • Handling Incoming Calls: Answer customer calls promptly, professionally, and with a solution-oriented approach. Identify the nature of their concerns, gather relevant details, and resolve the issue efficiently., • Client Communication: Actively listen to client concerns, offer clear explanations of company policies and procedures, and provide appropriate solutions within company guidelines., • Investigating Complaints: Research customer accounts, review documentation, and assess the situation to accurately resolve complaints or concerns., • Managing Customer Care Email: Monitor and respond to customer concerns via email, ensuring responses are provided within 5 minutes or less. Enter all customer interactions into the tracker daily for accountability., • De-escalating Conflict: Maintain professionalism and composure when dealing with frustrated or upset customers, utilizing effective conflict resolution and communication techniques., • Escalating Complex Issues: Recognize when an issue requires further attention from another department or escalation to higher management and route accordingly., • Documenting Interactions: Accurately document all client interactions, detailing the nature of the concern, actions taken, and resolutions provided within the Service Titan system., • Outbound Calls & Overflow Management: Make outbound calls to existing clients as needed, handling any overflow phone calls to ensure consistent service levels., • Customer Satisfaction: Strive to resolve customer concerns effectively and promptly, ensuring that all interactions leave the customer satisfied and confident in our service., • Training & Support: Assist the call center manager in training new customer service representatives, answering questions, and maintaining the CSR training guide. Provide follow-up support as needed to ensure new employees are equipped for success., • Reporting: Fill out daily and weekly reports on customer concerns, feedback, and call center performance. Ensure accuracy and timely submission of these reports. Required Skills: • Excellent Communication Skills: Strong listening, clear articulation, and the ability to adapt communication style to fit a variety of customer personalities., • Problem-Solving: Able to analyze situations, identify the root cause of issues, and develop solutions to address customer concerns., • Product & Service Knowledge: In-depth understanding of Brody Pennell Heating & Air Conditioning's products, services, and policies to accurately respond to customer inquiries., • Customer Service Focused: A genuine desire to provide outstanding customer service and maintain positive customer relationships., • Stress Management: Capable of remaining calm and composed, even under pressure or during difficult customer interactions., • Technical Proficiency: Familiarity with Service Titan, Excel systems, email management, and other call center software to effectively manage customer data and inquiries.Requirements: Qualifications: • High school diploma or equivalent; some college education preferred., • Previous experience in customer service or call center environment is a plus., • The ability to handle multiple tasks efficiently while maintaining a high level of accuracy and customer satisfaction., • Strong attention to detail and ability to follow procedures and protocols. Physical Requirements: • Ability to sit at a desk and operate a computer for extended periods., • Ability to handle high call volumes and respond to email inquiries in a timely manner.

Job DescriptionSUMMARY: Renders comprehensive health care within the limitations of professional licensing to patients of the Los Angeles Christian Health Centers. Assesses needs and prescribes treatment. Compassionately and competently provides primary and preventive health care to all patients, including patients with acute and chronic illnesses, substance use disorders, mental illness, and homelessness. Provides clinical supervision to Advanced Practice Providers working on our provider team. Actively supports the mission of LACHC: to follow Christ by loving and serving our neighbors through comprehensive, quality health care. Embraces and embodies our clinic values of Christlikeness, accessibility, justice, excellence, unity and kindness. ESSENTIAL DUTIES, RESPONSIBILITIES, AND PRIVILEGES include: • Perform evaluation and treatment of patients in the outpatient setting at Los Angeles Christian Health Centers sites. Assess medical needs and compile care plans, addressing acute needs, chronic conditions, and preventive health maintenance. Furnish/transmit appropriate medications and treatments., • Perform in-office procedures such as incision and drainage, arthrocentesis, nail removal, skin biopsy, cryotherapy, joint injections and additional subspecialty procedures per subspecialists. For physical therapist perform history and physical design treatment plan to include range of motion and strengthening exercises., • Physical Therapists us exercises, massage, functional movement training and other techniques to help people with injuries and illness recover movement, reduce pain, get stronger and more flexible, and perform day to day tasks. Patients may suffer from fractures, neck, back injuries, neurological disorders and injuries related to sports and work. The therapist will develop a treatment plan to assist in their long term recovery., • Consulting with patients to learn about their physical condition., • Assessing and interpreting patient evaluations and test results., • Developing treatment plans using a variety of treatment techniques., • Creating personalized fitness-oriented health care programs for patients., • Administering medically prescribed physical therapy treatments to relieve pain and improve mobility., • Advising patients on exercise techniques., • Advising patients and their families about in-home treatment options., • Providing educational information about injury prevention, ergonomics and ways to promote physical health., • Consulting and collaborating with other healthcare professionals., • Documenting patient care history., • Complying with rules, regulations, and procedures., • Keep accurate, concise, and thorough documentation of all medical history, exam findings, assessment, treatment/interventions, and education., • Arrive at work punctually at the start time. Punctual arrival of licensed providers is essential for the processing and preparation of patients., • Complete documentation and lock progress notes in a timely manner. The clinic’s requirement is to lock all progress notes within 3 calendar days., • Review and electronically sign off on all laboratory results, diagnostic results, and outside consult notes in a timely manner, ensuring patient is contacted for follow up if clinically appropriate., • Initiate and follow through on specialist referrals and e-consults (electronic consults), communicating with specialist providers as necessary, in the provision of whole- person care., • Follow through on all sub specialist referrals and e-consults (electronic consults),communicating with additional staff to coordinate. Provide recommendations for follow up sub specialist providers as necessary, provide assistance in the provision of whole person care. Ensure x-ray and other images are ordered completed and interpreted if medically indicated., • Serve as the subspecialist in patient care, or, if a physical therapist, centered medical home for our patients. primary care physician for a panel of patients, working with a care team and other staff at LACHC to serve as a patient- centered medical home for our patients., • Clinically supervise Advanced Practice Providers (APPs) employed that LACHC if needed.., • This includes and reporting findings to the Chief Medical Officer. This includes ongoing clinical supervision of designated APPs and as-needed clinical supervision of other APPs., • Conjointly supervise medical assistants/nurses to improve care team efficiency and efficacy, along with Medical Assistant Supervisor., • Participate in LACHC meetings including morning “team huddles”, Provider Meetings, and All-Staff Meetings., • Actively participate in spiritual care for patients and staff which may include prayer and referral to community resources., • Provide compassionate, competent care for patients who, depending on the clinic site, may experience homelessness, may suffer from mental illness or substance use disorder, and often lack resources to care well for themselves., • If seeing adult patients, may be asked to complete waiver training to provide Medication Assisted Treatment (MAT) in order to care for patients with substance use disorder., • Actively participate in Continuous Quality Improvement activities at LACHC, including teaching other providers on selected topics, implementing team- based care, participating in peer reviews, evaluating clinical performance measures, and implementing improvements using a Plan-Do-Study-Act method of stepwise changes., • Meet productivity standards for outpatient primary care at LACHC, including an expectation of 18 patients seen per usual 8-hour day for usual face- to -face visits up to 16 hours per week.. Standards may vary for diverse types of visits, i.e. Telemedicine visits., • Periodically serve “on call” for the clinic, answering urgent phone calls from agencies., • Network with other health care agencies and county facilities as needed or requested., • Maintain active enrollment in Medicare, Medicaid, Managed Care, and other payor programs as needed for clinical operations, completing credentialing paperwork in a timely manner to remain actively enrolled in these programs., • Other duties may be assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to accomplish each essential duty satisfactorily. The following requirements are representative of the knowledge, skill and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bilingual Spanish preferred. PROFESSIONAL QUALIFICATIONS:Licensed to practice physical therapy if a physical therapist. A copy of license is needed. • A physician subspecialist will need a license in California. BC/BE. Dermatology, Orthopedics, Gastronenterology and a copy of California License and DEA license are required. Provider BLS certification (includes CPR certification) is also required., • A master’s degree in physical therapy from an accredited educational institution., • Passed the National Physical Therapist Examination (NPTE), • Compliant with state regulatory requirements., • A valid license to practice physical therapy, • Excellent interpersonal communication skills, • Compassionate and attentive to detail, • Possess up-to-date knowledge of treatment practices, • Ability to solve problems independently, • Excellent analytical and logical thinking, • Ability to manage patients with different personalities, • Ability to write reports and correspondence at a professional level., • Ability to use a computer and software proficiently. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be exposed to carriers of contagious diseases such as TB, AIDS and other sexually transmitted diseases. The employee may have to deal with irate and irrational clients who may or may not be under the influence of mind-altering substances such as cocaine, marijuana, alcohol, etc. WORK STATUS: Full-time, Regular, Exempt position. Medical, Dental and Vision with 403B Retirement Plan with employer match. Equal Opportunity Employer. Please submit your cover letter with resume to Recruiter April Jones ajones@lachc.com.

Job Description Job Description POSITION SUMMARY The Employee Health (EH) Coordinator is an integral part of the Interdisciplinary Team, utilizing the nursing process to provide therapeutic care to employees, hospital outsourced staff and volunteers at MLKCH. This person will be responsible for delivering services that meet or exceed professional, organizational, community and regulatory standards and provide superior customer satisfaction. They will perform clinical and administrative services for new hires, hospital outsourced staff, volunteers, and injured employees. The EH Coordinator will administer immunizations, PPD skin tests, N95 mask fit testing and annual health assessments. The person will be responsible for maintaining well-organized and up-to-date record keeping systems while ensuring confidentiality of employee health records. They also will participate in a collaborative work environment as demonstrated through teamwork and effective communication. ESSENTIAL DUTIES AND RESPONSIBILITIES • Demonstrates competency in performing the 1st part of the pre – placement physical examination and entire process for new volunteers., • Reviews accuracy and completeness of all new hire/contractors or new volunteer forms., • Reviews submitted medical records, • Performs appropriate screening tests relevant to the position, • Screens for any medical or psychological conditions that may impair ability to perform job duty, • Proper documentation maintained, • Demonstrates competency in performing Annual Health Evaluations to employees, contractors, and volunteers, • Appropriately administers and verifies results of Mantoux skin tests and immunizations, • Appropriately performs N95 Mask-fit testing to individuals that are at risk for exposure to TB patients, • Assists with conducting proper health screening evaluating work-related and non-work related hazards or symptoms. Documents appropriately., • Assists with job-specific education and counseling to promote safety and prevent injury., • Employees and contractors or Volunteers are notified via email, mail, phone call or other communicative method for follow-up issues (i.e. negative titers)., • Reviews pending files to clear new hires and contractors or new volunteers in a timely manner and ensure completeness of records, • Collects, reviews, and files laboratory and chest xrays daily., • Contacts respective departments or candidate for any missing records, • Forwards completed files to the EH Director or designee for review and authorize medical clearance, • Maintains employee and contractors and volunteer active and terminated records, • Ensures accuracy of information entered and maintained in health files, access, Kronos, and other tracking databases., • Audits charts a minimum of once a year. Makes corrections as necessary, • Follows-up on any missing records or pending issues, • Maintains files that were terminated within the last 2 years in EH, • Forwards terminated files beyond the last 2 years to selected storage facility, • Assists with the Injury and Illness Prevention Program, • Provides basic treatment of occupational injuries and illnesses within scope of practice, • Verifies completeness of Employee Incident Report, Problem List, and Bloodborne Pathogen paperwork if applicable, • Assist with investigations of injury, prepares action plans and follows-up, • Assist with promoting Safety Programs or initiatives in the hospital, • Facilitates medical clearance for employees returning to work following absence due to occupational or non – occupational injury or illness. Consults with EH Director on all return to work clearances., • Contributes to the development and implementation of educational material., • Assist with the administration of the tuberculosis surveillance program., • Ensures appropriate and sufficient office, medical, and pharmaceutical supplies are ordered and maintained., • Assist with the Employee Immunization Program., • Coordinates employee assistance through HR and EAP., • Updates and maintains accurate employee health records (manually and computerized)., • Generates reports for annual health compliance., • Ascertains appropriate times to complete filing and organizing of file/supply room., • Provides clinical support to achieve EH operations., • Assist department leadership to ensure that JCAHO and DHS requirements are met that are Employee Health related., • Executes interventions in accordance with Employee Health/ Infection Control Policies and Practices along with other hospital policies., • Employee participate in a collaborative work environment as demonstrated through teamwork and effective communication., • Assists in planning and coordinating of employee functions and activities., • Thinks of creative ways to enhance EH operations and/or the services provided to MLK-LA Hospital employees and volunteers and all other customers in which we have contact, • Assist with maintenance of appropriate logs (i.e. OSHA 300, WIMS, PI Reports) and processes statistical information for injury trending., • Provide assistance for Workers Compensation claims as directed, • Together with the Employee Health Director helps create, implement and drive initiatives to assist in lowering OSHA recordable injuries, WC claims and associated WC costs., • Assist EH Director to effectively monitor the health and safety of MLK-LA employees/contractors/volunteers, coaching them to be safety conscious, and assist with investigating accidents of the organization., • Maintains/Schedules appointments for Employee Health Services and provides clerical support including answering calls throughout the day., • Maintains Employee Health records; inputs data into computerized program for tracking and retrieval while adhering to HIPAA and privacy acts., • Performs other duties as assigned #LI-AJ1 Job Requirements POSITION REQUIREMENTS A. Education • High school diploma / GED., • Graduate from an accredited LVN school or program B. Qualifications/Experience • At least 1 year of LVN clinical experience required preferably in an Employee Health or Clinic Environment that included clinical and clerical duties., • Valid California Vocational Nursing license, • BLS for Healthcare Provider from The American Heart Association, • Able to perform lab draws, urine drug screens, • Able to Administer TB skin test, Vaccinations and Flu vaccine clinic C. Special Skills/Knowledge • Must be able to respect and maintain highly confidential information. The ability to engage in reasoned dialogue on complex, difficult, or emotional issues, to be flexible, actively listen, and affect change. Able to give constructive feedback in a supportive manner. Ability to effectively work independently and as a member of a team, quickly build strong working relationships, demonstrate a high-level of integrity, and establish a proactive approach to customer service. Ability to pay attention to detail with excellent prioritization and organization skills. Self-starter with strong project management skills and ability to follow through. Demonstrated adaptability and flexibility to changes and response to new ideas and approaches. A working knowledge of Microsoft Office Products (Outlook, Word, Excel, and PowerPoint) working knowledge of Kronos is a plus. This professional must possess intermediate math skills, excellent written and verbal communication skills.

Job Description Customer Success Manager Job Description POSITION SUMMARY The Customer Success Manager is responsible for the customer experience and journey, from first contact to billing and invoicing. The CSM leads the Customer Service Representative (CSR) team, ensures prompt and accurate billing and invoicing, and meets all customer service KPIs. This person will work closely with the service and sales team to ensure a seamless customer experience with the business. WHAT YOU'LL DO • Lead a team of CSRs (in-person and virtual) to answer all inbound customer inquiries, training them to respond with a high level of accuracy and speed., • Oversee customer billing & invoicing, ensuring prompt billing and collection of customer receivables in accordance with the established payment guidelines., • Lead by example, which includes working alongside your team, personally answering calls and demonstrating success in all duties of your team as needed., • Monitors all call center key performance indicators (KPIs) and develop training/implementation strategies to improve those KPIs to best-in-class., • Advise the General Manager on marketing campaign performance with specific recommendations for improvement., • Resolve customer disputes in accordance with pre-established guidelines from the GM., • Transform and lead a best-in-class, dock/gate/door call center! WHAT WE'RE LOOKING FOR • A compassionate leader with a servant attitude and mindset, who is eager to help others and can discern between reasonable and unreasonable requests., • Player-coach who is not only willing but excited to show by doing., • Enthusiastic communicator in person and over the phone., • Comfortable with high-volume inbound calls, wide-ranging product offerings, and service expertise over the entire Los Angeles, Orange County, and Riverside County area., • 3+ years' experience operating in a trades call center, preferably with dock, gate, and overhead door experience., • Possesses strong bias for action; takes initiative, solves problems, and seeks input/guidance when needed., • Collaborative team-player who wants to create the win-win-win scenarios., • Possesses a growth mindset and relentless commitment to getting better each day., • Strong preference for 2+ years' experience in Service Titan., • Clear organizational skills and attention to detail in customer management. WHAT WE OFFER • $25-$35 per hour, • Supportive management team that creates opportunities for internal advancement, • Medical, dental, vision and life insurance, • 401(k) with company match, • Paid time off and holidays, • Excellent work environment, in a small but growing business. EEO Statement We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request accommodation on the basis of disability for completing this on-line application, please contact Human Resources.

Job Description Customer Success Manager Job Description POSITION SUMMARY The Customer Success Manager is responsible for the customer experience and journey, from first contact to billing and invoicing. The CSM leads the Customer Service Representative (CSR) team, ensures prompt and accurate billing and invoicing, and meets all customer service KPIs. This person will work closely with the service and sales team to ensure a seamless customer experience with the business. WHAT YOU'LL DO • Lead a team of CSRs (in-person and virtual) to answer all inbound customer inquiries, training them to respond with a high level of accuracy and speed., • Oversee customer billing & invoicing, ensuring prompt billing and collection of customer receivables in accordance with the established payment guidelines., • Lead by example, which includes working alongside your team, personally answering calls and demonstrating success in all duties of your team as needed., • Monitors all call center key performance indicators (KPIs) and develop training/implementation strategies to improve those KPIs to best-in-class., • Advise the General Manager on marketing campaign performance with specific recommendations for improvement., • Resolve customer disputes in accordance with pre-established guidelines from the GM., • Transform and lead a best-in-class, dock/gate/door call center! WHAT WE'RE LOOKING FOR • A compassionate leader with a servant attitude and mindset, who is eager to help others and can discern between reasonable and unreasonable requests., • Player-coach who is not only willing but excited to show by doing., • Enthusiastic communicator in person and over the phone., • Comfortable with high-volume inbound calls, wide-ranging product offerings, and service expertise over the entire Los Angeles, Orange County, and Riverside County area., • 3+ years' experience operating in a trades call center, preferably with dock, gate, and overhead door experience., • Possesses strong bias for action; takes initiative, solves problems, and seeks input/guidance when needed., • Collaborative team-player who wants to create the win-win-win scenarios., • Possesses a growth mindset and relentless commitment to getting better each day., • Strong preference for 2+ years' experience in Service Titan., • Clear organizational skills and attention to detail in customer management. WHAT WE OFFER • $25-$35 per hour, • Supportive management team that creates opportunities for internal advancement, • Medical, dental, vision and life insurance, • 401(k) with company match, • Paid time off and holidays, • Excellent work environment, in a small but growing business.

Job Description Required Skills & Experience • HS Diploma, • 2+ years healthcare call center experience OR front desk experience at doctor’s office with multiple physicians -, • Proficient in EHR/EMR software, • 2+ years experience scheduling patient appointments for multiple physicians, • 40+ WPM typing speed Nice to Have Skills & Experience • Proficient in Epic software, • Experience verifying insurances, • Basic experience with Excel and standard workbooks, • Experience with Genesis phone system Job Description An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling, and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday. Training will be Monday-Friday 8am-5pm. This is starting off as a 6-month contract to hire!

Job Description An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling, and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday. Training will be Monday-Friday 8am-5pm. REQUIRED SKILLS AND EXPERIENCE -HS Diploma -2+ years healthcare call center experience OR front desk experience at doctor’s office with multiple physicians -Proficient in EHR/EMR software -2+ years experience scheduling patient appointments for multiple physicians -40+ WPM typing speed NICE TO HAVE SKILLS AND EXPERIENCE -Proficient in Epic software -Experience verifying insurances -Basic experience with Excel and standard workbooks -Experience with Genesis phone system

Job Description We are a 24/7/365 bilingual call center that answers calls for a variety of businesses. We are looking for people available to work part-time in our office (not remotely). If you are available to work flexible hours, including but not limited to: early Monday mornings, weekday afternoon/evenings (some time between 11am-11pm ), weekends and holidays, we have positions available. In addition, the Weekend Graveyard (11pm - 7am) for Saturday and Sunday nights may be available. We are hiring people who are bilingual (ENG/SPAN) who are self-motivated and can be team players. Part-Time hours can easily expand as our call volume and client needs change. If you are flexible, we may be able to give you full time hours! Your voice and how you handle calls must represent our customers properly and give the best 1st impression every time! You must: • speak both English and Spanish fluently and clearly, • have excellent spelling and grammar, • be able to follow specific instructions, • type at least 35 words per minute with accuracy on a computer keyboard, • pay close attention to details, • have internet familiarity, • be dependable. Dependability tells your co-workers and clients that you care about delivering the best. We will train on our specific equipment and programs. You will be sitting at a computer answering calls for long periods of time, interacting with a variety of callers, and learning about hundreds of different industries. Adhering to privacy laws, policies and procedures, being attentive to the callers and keeping a positive attitude even when the caller is not always pleasant, is all an important part of the job. Some of the benefits we provide: -Paid training -Flexible scheduling (great for students) -On-going educational skills training -Dental/Vision/Life Insurance, & Aflac options available as well as Free access to Tele-Health Doctors & Licensed Professional Councilors for work/life assistance -FREE Parking (You can use our parking/shuttle service when traveling to/from the LAX airport) -Office building 24-hour on-site security -PTO -CalSavers Retirement Plan -Access to exclusive savings on fun activities and more due to our membership associations -Small Business Team Environment -Rewards program/Earn bonuses on performance/Referral fees for new clients and new employees -Being part of an industry that is interesting work, ever growing and changing with new opportunities and new technology -Clean and safe working environment, we continue to follow OSHA and CDC health and safety protocols -Relaxed dress code -Woman owned business -Work for a Nationally and Internationally recognized "Award of Excellence" business -Holiday parties/birthday and anniversary acknowledgements and celebrations NOTE: Starting compensation begins with a training rate of pay as shown in "Pay Information" below. Compensation may increase upon completion of training and review of skill level attained. Company DescriptionTel-Us has been in business for over 43 years! We are a medium sized call center answering thousands of incoming calls 24/7/365 for all kinds of businesses, medical offices, crisis lines, property management companies, law firms, and anyone who needs help with their phone calls. We provide various levels of customer support from accurate message taking, answer & transfer reception service,online order placement for various products, and general customer care. We are our customer's front line, so we MUST give callers a great first impression over the phone! We customize accounts to meet the needs of our customers, so attention to detail is key. We are proud to be considered an "Essential Service" that helped many of our clients stay in business during the COVID-19 shutdown! Please visit our website to learn more about us! www.tel-us.comTel-Us has been in business for over 43 years! We are a medium sized call center answering thousands of incoming calls 24/7/365 for all kinds of businesses, medical offices, crisis lines, property management companies, law firms, and anyone who needs help with their phone calls. We provide various levels of customer support from accurate message taking, answer & transfer reception service,online order placement for various products, and general customer care. We are our customer's front line, so we MUST give callers a great first impression over the phone! We customize accounts to meet the needs of our customers, so attention to detail is key. We are proud to be considered an "Essential Service" that helped many of our clients stay in business during the COVID-19 shutdown!\r\nPlease visit our website to learn more about us! www.tel-us.com

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience, • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems, • Ability to learn and follow all customer service procedures and policies, • Strive to meet and go above personal and team target goals, • Record, organize and file customer interactions and account changes, • Able to up-sell if needed, • Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications • Previous experience in customer support, client services, sales, or a related field, • Excellent at communicating over the phone and other communication platforms, • Basic computer skills and experience, • Able to multitask, • Excellent time management and prioritization skills, • Ability to listen actively, relay information, and answer questions and/or concerns., • Customer-focused for positive customer experience and resolution, • MUST RESIDE IN CALIFORNIA Benefits • Health Insurance (dental and vision included), • Excellent retirement plan, • Tremendous upward mobility into other positions and management, • Flexible hours, • Remote Position(s) available (work from home)

About ABC: ABC Legal Service is proud to be the national leader in filing service of legal documents. We are growing and are looking for talented new team members to support our growth and solve exciting challenges! We are a team of 400+ with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 40 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Job Overview: The Court Support team works with courts all throughout the country to ensure that upwards of 100,000+ court filings / month make it back into our system in a timely manner. As part of this team, the Court Support specialist plays a diverse role with a focus on calling / contacting courts, well as understanding how to use court dockets / websites to obtain the information we need. This role requires daily, active communication with court personnel and other team members across all channels (phone calls, e-mails and even live chats!) with the goal of getting documents back from court and into our server’s hands. “Bigger picture” communications involve contacting courts for general updates and statuses as courts operations. This position is remote but must be located in Puerto Rico. Key Responsibilities: • Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders., • Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients., • Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy., • Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts & customers., • Relay relevant, updated information from Courts to our process servers and customers as appropriate., • Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court., • Navigate & understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed., • Perform other job-related duties as assigned. Qualifications: • High school diploma / GED required., • Legal experience preferred., • Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position., • Strong communication skills, both written and verbal., • Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails., • Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes., • Document manipulation experience (PDFs)., • Ability to perform repetitive data-entry tasks with accuracy., • Ability to read, write and speak English, • Quick learner and willing to learn and grow. We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today! • Health, Dental, Vision insurance, • 401(k) with company matching, • Paid time off, • Disability insurance, • Employee assistance program, • Referral program Starting Pay: $12.00 to $14.00 per hour Schedule: Full-time, Monday through Friday

Inbound licensed insurance sales role within Kin’s growing Agency division with $70K+ OTE, uncapped earnings, and company-provided warm leads. Focus on consulting with homeowners and building customized policies across multiple carriers - no cold calling required. Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) Forbes' America's Best Startup Employers (2021-2024) Inc. 5000 Fastest-Growing Private Companies Forbes’ Fintech 50 (2025-2026) Great Places to Work Certified (2024-2026) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit _ and see how we work. As Kin continues to grow our Agency division, we are looking for a licensed Insurance Sales Representative to support our Independent Brokerage channel. In this role, you will help drive business growth by connecting with prospective customers and recommending insurance solutions through multiple A-rated carriers. You’ll provide expert consultation on homeowners coverage as well as complementary policies such as auto, umbrella, and flood insurance. With qualified leads provided by our Marketing team, your focus will be on understanding customers’ needs, building customized quotes, and guiding them through the process of selecting the best policies to protect their homes, vehicles, and assets. This is an opportunity to play a key role in expanding Kin’s brokerage presence while delivering exceptional customer experiences and achieving strong sales results. Shift & Training Requirements Must be available Monday–Friday. Mandatory paid training for the first 2+ weeks: 8:00 AM – 5:00 PM CST Post-training schedules will be assigned based on business needs and will fall within our operating hours of 7:00 AM – 6:00 PM CST All shifts are 8 hours plus a 30-minute lunch break No weekend shifts required We are currently hiring for our May 11, 2026 training class. Connect with potential customers via phone, email, and text to understand their insurance needs and recommend tailored coverage solutions Clearly communicate the features and benefits of products from multiple insurance carriers, answering customer questions with confidence Work primarily with company-provided qualified leads to maximize sales opportunities and conversion rates Consistently follow up with prospects via phone, email, and text to move them through the sales funnel Meet or exceed sales goals by applying effective sales strategies and building strong relationships with customers Collaborate cross-functionally with underwriters and customer service teams to ensure a smooth customer experience Maintain accurate records of customer interactions and sales activities using CRM tools Build customized policies for customers using internal quoting tools and systems Educate homeowners on insurance coverage options to ensure they fully understand their protection Stay current on industry trends, product knowledge, and competitor offerings to effectively position Kin’s Agency solutions 1+ years of insurance sales experience in a fast-paced brokerage environment Experience selling with multiple carriers across multiple states (home, auto, umbrella, jewelry, etc.) Active Property & Casualty license Strong understanding of insurance products and policy processes Excellent communication and interpersonal skills with the ability to build rapport quickly Strong negotiation and persuasion skills with a natural ability to close deals Self-motivated and results-driven with a track record of meeting or exceeding sales targets Experience using CRM platforms and sales tools Call or contact center experience (brokerage experience preferred) Bonus qualifications: Bilingual ability (Spanish preferred) Experience with Citizens Property Insurance We believe a great hiring experience should be clear, respectful, and human. Applications for this position are accepted on an ongoing basis. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. You can expect: Prompt updates and feedback following interviews Interviews with recruiters and hiring managers Skills assessments relevant to the role Genuine, thoughtful human interaction throughout the process On-target earnings (OTE) starting at $70,000, with uncapped commission potential $45,000 base salary Uncapped monthly commissions, starting with the very first policy sold Ramp compensation plan during the first three months of sales production This role is eligible to earn additional incentive compensation through participation in our Sales Incentive Program. Medical, Dental, Vision, Life, Short- and Long-Term Disability Employee Assistance Program Voluntary benefits including accident, hospital indemnity, critical illness, legal assistance, and pet insurance Benefits eligibility beginning the first of the month following start date Company equity via Restricted Stock Units (RSUs), based on role and level 401(k) with up to 4% company match 11 days accrued PTO, 7 paid sick days, and 8 paid company holidays Paid Parental Leave: 14 weeks (birthing parents) 8 weeks (non-birthing parents) Professional development and career mobility opportunities Referral bonuses We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an upbeat, focused, and detailed individual to join the Membership Sales team. The ideal candidate will have experience working with customers and responding to incoming inquiries. In this role, you will use your bilingual skills in English and Spanish to provide customer support to our Rosetta Stone and IXL users. This person must be well-organized and extremely personable. We are looking for a quick learner who is flexible and can take on a variety of projects. #LI-RD1 This position is for a Bilingual Membership Specialist who is passionate about and dedicated to providing the highest quality of service to our growing customer base. This is a full-time position in our San Mateo, CA headquarters office. The work schedule for this role is Monday-Friday in the office with the option to work from home one day per week. WHAT YOU'LL BE DOING • Provide exceptional service and support to prospective customers, both in English and Spanish, • Process customer credit card payments as well as refunds and cancellation requests, • Respond to billing questions and concerns., • Perform tasks related to sales support such as answering inbound sales and product questions, providing pricing information, and logging customer communication in Salesforce, • Effectively communicate key product features and benefits to customers via phone and email, • Initiate customer transfers to technical or customer support staff, • Complete related projects successfully and promptly WHAT WE'RE LOOKING FOR • Bachelor’s Degree, • Bilingual in English and Spanish, both verbal and written, • 2+ years of call center-style phone support or other customer service experience, • Energetic, positive, mature person who works well independently and as part of a team, • Excellent verbal and written communication skills, • Self-motivated, detail-oriented and exceptionally organized, • Exceptional critical thinking, research, and problem-solving skills, • Experience using online tools in a professional setting (Ex. Salesforce, G-Suite, or other internal tools) Our pay ranges are determined by role, level, and location. The base hourly rate for this full-time position is $24 - $29 per hour + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire pay ranges for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

About ABC Legal Services: ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. Job Overview: The Court Support team works with courts all throughout the country to ensure that upwards of 100,000+ court filings / month make it back into our system in a timely manner. As part of this team, the Court Support specialist plays a diverse role with a focus on calling / contacting courts, well as understanding how to use court dockets / websites to obtain the information we need. This role requires daily, active communication with court personnel and other team members across all channels (phone calls, e-mails and even live chats!) with the goal of getting documents back from court and into our server’s hands. “Bigger picture” communications involve contacting courts for general updates and statuses as courts operations. This position is remote but located in Michigan. Key Responsibilities: • Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders., • Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients., • Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy., • Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts & customers., • Relay relevant, updated information from Courts to our process servers and customers as appropriate., • Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court., • Navigate & understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed., • Perform other job-related duties as assigned. Qualifications: • High school diploma / GED required., • Legal experience preferred., • Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position., • Strong communication skills, both written and verbal., • Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails., • Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes., • Document manipulation experience (PDFs)., • Ability to perform repetitive data-entry tasks with accuracy., • Ability to read, write and speak English, • Quick learner and willing to learn and grow. We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today! Benefits: • Health, Dental, Vision insurance, • 401(k) with company matching, • Paid time off, • 7 Paid company holidays, • 4 Floating holidays per-year, • Life Insurance and AD&D Insurance, • Long Term Disability, • Health Care Reimbursement Flexible Spending Account, • Dependent Care Flexible Spending Account, • EAP (Employee Assistance Program), • Pet Insurance Pay Range: $15.00 - $15.00 per hour Schedule: Full-time, Monday through Friday

Description, and ideal candidate description: Tier 1 specialists handle all phone calls, emails, and SMS messages from patients answering questions about PhilRx, the PhilRx process, or about their specific prescription order. This includes status updates, pricing explanations, technical support with the My.Phil account, enrollment support, outbound calls/emails to collect additional required information, etc. Tier 1 specialists work collaboratively with the Psup leadership and PhilRx teams to resolve issues in a timely manner. They are expected to be capable of reviewing and understanding the status of an order quickly to educate the patient in response to their inquiry. The ideal candidate will be one who can navigate multiple software systems quickly and easily, has excellent written and verbal communication skills, and is adaptable, open to feedback, and would do anything within policy and reason to help get the situation solved for the patient. The ideal candidate must also be resilient, and not take patient anger or frustration personally. Responsibilities: Be signed into Zendesk, and consistently working in the ticket and phone queues assigned by your team lead. Use your resources in the Zendesk Guide knowledgebase to locate the answers to patient questions, and for process steps to complete work. When unable to locate documentation, ask for support using chat groups in order to provide a timely response to the patient. Minimum performance metrics required after 90 days of work: Obtain 85% or better CSAT ratings Achieve less than 1% error rate Complete 10 tickets/calls per hour Adhere to the published work schedule >94% of the time Other metrics may be assigned upon management discretion Requirements: Minimum 1 year of customer support experience (call center experience is preferred). Minimum 1 year of healthcare experience, preferably in enrollments or insurance Strong attention to detail, with experience in an environment with low/no tolerance for errors Strong phone presence with exemplary customer service skills Strong written comprehension and written communication skills Capable of quickly searching knowledgebase to locate answers Familiar with following complex processes, and navigating multiple software systems during their workday Must have a good understanding of computers, hardware, networks, etc. Adaptable to swift changes Open to giving and receiving feedback graciously and professionally Schedule: Patient Support Business Hours are 6a-6p PST Monday-Friday, and 6a-3p PST on Saturdays, Sundays and holidays. We are open 365 days per year. Employees must be available for any shift within business hours, but employees are provided a regular shift that would only change with notice. Overtime may be available, and will occasionally be required. Holiday work may be required if there aren’t enough volunteers to cover the shift. Benefits: Ground floor opportunity with one of the fastest-growing startups in health-tech Fully remote working environment available in the following states: AZ, CA, CO, FL, GA, IA, ID, IL, IN, MA, MI, MO, NC, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV Competitive compensation (commensurate with experience) Full benefits (medical, dental, vision) 401(k)

Los Angeles, CA $28–$30/hour + full benefits Remote (Must live in CA) | Full-Time Monday–Friday, 11:00 AM–8:00 PM Tandem Care is hiring an Operations Coordinator to provide cross-line operational support across our Continuous Care, Targeted Care, and On Demand service lines. This role is designed for someone who thrives in fast-paced, high-volume home care operations and is comfortable being the operational "floor" during the late-morning through evening window. You'll help keep service running smoothly as the day team transitions off shift — answering client and caregiver calls, handling same-day and next-day schedule changes, supporting scheduling logistics, documenting updates, reviewing visit notes for compliance issues, and executing recurring operations tasks. This is not a passive administrative role. You will be actively helping solve real-time operational issues across multiple care programs, communicating with clients and caregivers, coordinating with internal teams, and making sure nothing falls through the cracks. If you are organized, calm under pressure, detail-oriented, and energized by keeping a busy operation moving, this role may be a great fit. • Answer inbound calls from clients, families, and caregivers across Tandem's 3 service lines, • Triage calls professionally, document updates clearly, and route follow-up to the appropriate team member, • Take over reactive schedule support in the afternoon, including caregiver call-outs, same-day changes, and next-day adjustments, • Process schedule requests for families who need to add, move, or adjust care visits, • Support the scheduling team with schedule mechanics when needed, • Return and resolve voicemails received during your shift, • Review caregiver visit notes for completeness, basic professionalism, and obvious safety concerns, • Escalate urgent client or caregiver issues to the appropriate manager, • Monitor caregiver engagement signals, including visit note completion, app usage, and responsiveness, • Help identify patterns that may indicate caregiver reliability or retention concerns, • Execute recurring operational tasks, including payroll audits, billing audits, reimbursements, long-term care insurance submissions, and holiday billing support, • Support caregiver recognition efforts, including birthdays, anniversaries, milestones, and post-difficult-visit check-ins, • Maintain accurate documentation of all client and caregiver interactions, • Post an end-of-shift summary so the morning team knows what was handled, what is pending, and what needs attention first thing the next day, • Collaborate closely with Operations, Care Coordination, Scheduling, Recruiting, and Care Management teams to ensure consistent service delivery, • Have worked in a licensed home care agency and understand how quickly schedules, client needs, and caregiver availability can change, • Are comfortable being on the phone with clients, families, and caregivers throughout the day, • Can stay calm and solution-oriented when a caregiver calls out, a client needs a schedule change, or multiple issues happen at once, • Are highly organized and able to keep track of many moving pieces, • Communicate clearly and document thoroughly, • Understand that follow-through matters and that small details can impact client safety and service quality, • Are comfortable working across multiple teams and service lines, • Can distinguish between what needs immediate escalation and what needs to be documented for follow-up, • Are proactive, reliable, and able to work independently in a remote environment, • Enjoy operational problem-solving more than traditional administrative work, • 2+ years of experience in home care operations, scheduling, care coordination, client services, or a similar role within a licensed home care agency, • Direct experience communicating with caregivers and clients in a fast-paced care environment, • Experience with schedule changes, call-outs, client requests, or caregiver support strongly preferred, • Comfortable working remotely while staying highly responsive and organized, • Strong written and verbal communication skills, • Strong documentation habits and attention to detail, • Ability to manage competing priorities and frequent context switching, • Bachelor's degree preferred, but not required, • Competitive pay: $28–$30/hour, based on experience, • Full-time, consistent schedule, • Comprehensive benefits, including medical, dental, and vision, • 401(k) with company match, • Paid time off, • Fully remote role with a highly collaborative team, • Clear structure, systems, and expectations, • Opportunity to support multiple service lines and gain broad operational exposure, • Meaningful work that directly impacts client safety, caregiver support, and quality of care If you have real home care operations experience and are ready for a role where organization, communication, judgment, and follow-through matter every day, we'd love to hear from you.

Full-time Description Who we are: Advanced Radiology Services is one of the largest physician-owned radiology practices in the country. Our growing practice includes 175 radiologists, 30 advanced practice providers, and more than 175 employees providing administrative support in our wholly owned subsidiary STARS. We value diversity on our team and promote a culture of inclusion. We provide services to more than 60 different sites across the state of Michigan. ARS is the exclusive radiology provider to West Michigan’s largest Level I trauma center and research hospital, Corewell Health. What we are looking for: We are looking for an experienced Customer Service Representative to be responsible for answering incoming patient and insurance phone calls related to patient accounts and processing patient correspondence. This position works remotely and requires extensive phone contact in a call center environment. Responsibilities: · Answer incoming patient and insurance company phone calls during hours of business. · Answer incoming collection account phone calls and respond to messages. · Submit claims and communicate with insurance companies regarding patient charges. · Handle legal requests from attorneys’ offices related to deceased patients and bankruptcy cases. · Update patient demographics and insurance information using various research tools. · Set up and track patient payment arrangements in accordance with policy. · Investigate and identify errors on patient accounts; follow the necessary procedures to correct. · Work with other departments to research and solve account issues. · Generate phone calls/faxes to patients, doctor’s offices, facilities and insurance companies to assist with claims processing or payment. · Thoroughly document all phone calls or correspondence regarding patient accounts; batch patient correspondence for scanning into system. What do our employees appreciate most about working for STARS? · #1) Working from home! Most of our positions are fully remote while the corporate trend has been to require employees to work on site most or all the time. Remote work allows more flexibility, autonomy, and work/life balance. · #2) It’s important work! Radiology is a crucial part of health care and employees are proud that the work we do impacts patients in our communities every day. · #3) Although costs continue to rise, our benefits are still better than the market - employees appreciate the generous 401k and HSA contributions. · #4) Although we are a primarily virtual work force- employees appreciate that we place a high value on culture and do many things to support teamwork, transparency, and communication amongst colleagues. • Click here to learn more from our employees: _ Scroll to STARS Employee Survey Feedback 2026 Requirements • Requires a high school diploma or equivalent, • Must have at least 6 months of experience in customer service, in a medical billing office with knowledge of all aspects of insurance and billing, • Experience with legal inquiries strongly preferred, • Experience in a call center environment highly desirable, • Great organizational skills and excellent follow through, • Proficiency in Microsoft Office products including Outlook, Word, Excel, and PowerPoint required, • Ability to work M-F from 8:00am to 4:30pm., • This will be a fully remote role outside of a ~4 week on site training period, however, must live in Michigan within an hour of the office.

Description Salary Range: $18 - $21 per hour Benefit Eligible: Yes, includes health insurance (medical, dental, vision) along with paid time off and a 401k with company match Location: This role is remote (WFH) within the US only. For tax and compliance purposes, this role is open to candidates that will reside/work in the following states: AR, AZ, CA, CO, GA, FL, ID, IL, LA, MD, MO, NC, NJ, NV, NY, OH, TX, VA, WA, WI, WY Classification: Non-exempt, Regular Full-time Reports to: Customer Service Supervisor Paleovalley and Wild Pastures were born from a simple but radical idea: real food can heal — people, animals, and the planet. When Paleovalley co-founders Autumn and Chas Smith saw how industrialized food was affecting human health and the health of the land, they refused to play along. Autumn’s own journey of healing through nutrient-dense foods lit a fire that became Paleovalley. From there, the mission grew roots, sprouted wings, and eventually expanded into Wild Pastures to bring regeneratively raised meats directly to families nationwide. Today, Paleovalley crafts deeply nourishing snacks and supplements made with organic ingredients and honorable sourcing. Wild Pastures connects small American farmers practicing regenerative agriculture with customers who believe better food is worth fighting for. Every product, every partnership, and every decision is guided by a commitment to real ingredients, regenerative practices, and the belief that health is built from the soil up. We’re a team of grounded doers, curious thinkers, bold builders, and warm humans who like to laugh while doing meaningful work. We're growing quickly, fueled by purpose and a shared desire to repair the food system one thoughtful choice at a time. If you feel energized by impact, drawn to mission, and ready to join a company rewriting the future of food, we’d love to meet you! As a Customer Service Phone Agent, you will serve as a trusted voice of Wild Pastures, helping customers navigate their health and wellness journey with confidence. You’ll provide exceptional support, resolve customer concerns, and identify opportunities to connect customers with products that best meet their needs. Through every interaction, you will play a key role in strengthening customer loyalty, driving sales growth, and supporting our mission of delivering high-quality, integrity-driven products. • Deliver exceptional customer experiences by serving as the primary point of contact for inbound phone inquiries, providing professional, friendly, and knowledgeable support., • Support customers throughout their journey by answering questions related to products, orders, subscriptions, promotions, and company policies., • Resolve customer concerns efficiently and empathetically, identifying solutions that build trust and strengthen customer loyalty., • Process customer transactions accurately, including orders, returns, exchanges, and account updates., • Recommend products and solutions that align with customer needs, helping customers make informed purchasing decisions., • Promote and upsell Paleovalley and Wild Pastures products through consultative conversations that create value for the customer., • Achieve established performance goals related to customer satisfaction, call quality, productivity, and sales outcomes., • Maintain accurate customer records and document interactions within company systems and databases., • Collaborate with cross-functional teams to investigate and resolve complex customer issues and ensure timely follow-through., • Stay current on product offerings, promotions, policies, and industry knowledge to provide accurate and effective customer guidance., • Identify recurring customer concerns and share insights and feedback that contribute to continuous improvement across the customer experience. Requirements • At least 1 year of experience providing phone-based customer support in a high-volume customer service environment., • At least 3 months of sales experience, including recommending products or services to customers., • Previous experience working successfully in a remote work environment., • Experience using customer service, contact center, or CRM platforms and the ability to quickly learn new systems and tools., • Strong verbal communication skills, active listening skills, and a professional phone presence., • Ability to manage multiple priorities while maintaining accuracy and attention to detail in a fast-paced environment., • Ability to work independently, solve problems, and identify appropriate resources with minimal supervision., • Ability to maintain a dedicated, distraction-free, and quiet workspace during working and training hours., • Authorization to work in the United States for any employer without current or future visa sponsorship., • Experience using Aircall, Richpanel, Zendesk, or similar contact center and customer support platforms., • Experience in a high-volume phone support environment, consistently managing 40–50+ customer interactions per day while maintaining quality and customer satisfaction., • Experience supporting customers for e-commerce, direct-to-consumer (DTC), health and wellness, food and beverage, or healthcare brands., • A demonstrated track record of meeting or exceeding customer service, productivity, or sales-related performance metrics., • A coachable, positive attitude and a genuine passion for helping customers solve problems and create exceptional experiences. Benefits • Medical, dental, and vision coverage with 100% employer-paid dental/vision and a small monthly medical premium for employees; dependents may be added at employee cost, • Generous Paid time off to support balance and rest, • Paid sick time for when you need it, • Six (6) paid holidays each year, • Paid parental leave for growing families, • 100% company-paid Short-Term Disability, Long-Term Disability, and Life Insurance, • 401(k) with up to a 4% company match after one year of service, • Monthly product stipend or access to perfectly imperfect damaged product so you can enjoy the nutrient-dense foods you help bring to others Paleovalley and Wild Pastures are proud to be equal opportunity employers. We make employment decisions based on qualifications, merit, and business needs, and we do not discriminate based on any status protected by applicable federal, state, or local law. We’re also committed to providing reasonable accommodations throughout the hiring process. If you need assistance or an accommodation at any point, please reach out to _. All applicants must be authorized to work in the United States. At this time, Paleovalley and Wild Pastures are unable to sponsor or assume sponsorship of employment visas, including but not limited to H-1B, TN, or OPT. Any offer of employment is contingent upon completion of Form I-9 and verification of work authorization. We participate in E-Verify to confirm eligibility to work in the U.S. To support an efficient and consistent application review process, we may use technology-assisted tools to help organize and review applications; however, these tools do not make hiring decisions. All final hiring decisions are made by our team. This role is open until filled. #LI-Remote

The Service BDC Representative is responsible for answering inbound phone calls in a timely manner while working to complete assigned customer service related outbound calls. Service and Parts Call Center Representative Bilingual Spanish and Englishh. Prior experience as a Service BDC Representative

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Position Title: Administrative Assistant Classification: Exempt / Part-Time About Us: Founded in May 2014 as a 501(c)(3) organization, Jazz Hands For Autism is a talent advocacy group that uses a strength-based approach to empower musicians with autism and amplify their voices by providing necessary resources and avenues that will assist them with forging a rewarding and career path as a working musician. Our Mission: Provide platforms and avenues where musically inclined individuals on the autism spectrum can express and explore their talents. Our Vision: We are working towards a world where individuals on the autism spectrum are fully integrated members of society who are confident in their ability to make valued social, cultural and economic contributions in their communities. Our Values: • Music First!: We believe that our staff, students, and performers are musicians first; autism comes second. At Jazz Hands For Autism, We are all about T.H.E. M.U.S.I.C., • Creative Growth: Harness the self and the talents within by exploring new abilities., • Confidence: We work to enable the realization of the power of expression, and freedom with that expression., • Unity: We work to create an atmosphere of unity and equality., • Support: We work to encourage the development of confidence in abilities and talents., • Inclusivity: We are a community that welcomes individuals of all backgrounds, and we want everyone we work with to know that their contributions are valued., • Community: We work to create an atmosphere that fosters relationships, teamwork, and camaraderie across the spectrum and with individuals without autism. We are seeking a highly motivated, reliable and creative individual to join our team. The ideal candidate is someone who truly loves working with teens and adults on the autism spectrum and is passionate about spreading the gift of musicianship. The ideal candidate is also someone with a high level of creativity and strong organizational skills. SUMMARY OF POSITION The Administrative Assistant plays a key role in accomplishing our mission of providing opportunities for our students on the autism spectrum to express and explore their talents. Administrative Assistants are tasked with performing routine clerical and administrative duties, including but not limited to organizing files, preparing documents, scheduling appointments, and supporting other staff. Essential Functions and Responsibilities • Warmly greet clients and prospective clients as they come into the school., • Schedule and leads tours for prospective students and parents, • Receive and make calls/send emails to prospective students, current students, & teachers., • Call, Email or Text reminders to students/clients; Alert students and parents if student did not show up., • Direct students/teachers to their appropriate studios as needed., • Help students solve minor problems., • Provide general administrative office support (emailing, filing, copying, mailing, answering phone calls, etc.), • Open and close out office/studio, • Monitor and track inventory of equipment (instruments, computer lab, laptops, microphones, cords, etc.), • Set up and pack up recording equipment, instruments, computers, etc. Install and update software as needed., • Maintain a clean and orderly office and studio., • Manage room reservations of the studio, • Assist with maintaining the school schedule and sending updates about general JHFA policies and other announcements, • Create training manuals and standard operating procedures for various tasks within the organization, • Coordinate and manage appointments with students with autism to discuss course registration, ensuring a comfortable and accommodating setting for meetings and providing flexibility in scheduling. REQUIREMENTS • Excellent written and oral communication, organizational and interpersonal skills. Ability to communicate effectively and professionally in writing and in person., • Excellent customer service attitude - friendly, helpful attitude, and reliable., • Effective time management and organizational skills, • Adaptable to changes in the workplace, • High level of professionalism, diplomacy, discretion, and confidentiality., • A positive, proactive attitude with a high level of flexibility, • Resourceful and able to problem solve and reason with minimal or no direction or supervision., • Very high attention to detail required, • Takes initiative and can work well independently and as part of a team., • Shows a willingness to learn and ability to handle confidential information with the utmost care, • Required experience in setting up, maintaining, installing recording equipment and live music equipment (speakers, amplifiers, mic, guitar, instruments, etc.), • Proficiency in Microsoft Office Suite and Google Suite required and experience with project management software (Asana, SLACK) preferred., • Excellent Microsoft Excel skills, • Excellent Email and Phone etiquette, • Basic knowledge of music and music education PREFERRED QUALIFICATIONS • Experience working in an office or school environment, • Basic knowledge of Pro Tools, FL Studio, GarageBand and other music software, • Someone who is passionate about supporting individuals with special needs, • Previous experience with classroom audio visual equipment PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics for this position are typical of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the Administrative Assistant must be able to work the following hours: Tuesday, Thursday & Friday 9:00 AM to 6:00 PM (some Monday & Some Wednesdays ) TRAVEL This position may be required to travel locally on occasion. The following requirements apply: • Ability to travel to performances and greet family members and friends of performers., • Must be able to safely and legally operate a personal vehicle. WE VALUE DIVERSITY AND INCLUSION! Jazz Hands for Autism believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our employees, our students, and our community. Specifically with our employees, we focus on attracting, developing and retaining the best talent, challenging our people, demonstrating a can-do attitude and fostering a collaborative and mutually supportive environment. Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to protected age classification, ancestry, color, religious creed, marital status, military and veteran status, national origin, race, sex, gender, gender identity, and gender expression. Jazz Hands For Autism will make every reasonable effort to accommodate individuals based on their disability status. Flexible work from home options available.

Job DescriptionSchedules appointments for patients. Receives all phone calls and incoming. First person of contact and refers to appropriate department. Uses phone skills to assist all patients in a professional manner. Operates telephone switchboard to route, receive and place calls for dental assistance. QUALIFICATIONS Education: (Preferred) • High School or Equivalent Experience: (Required) • One year experience operating a multi-line telephone or switch board system., • Bilingual., • Good organizational skills. ESSENTIAL DUTIES AND RESPONSIBILITIES • Directs incoming calls to department heads., • Provides general information on services provided to patients., • Takes messages for all employees in a timely manner., • Uses a six-line phone operation to maintain call flows and efficiency., • Highly organized and has attention to detail with important information., • Has advanced phone techniques for patient service., • Make patient appointments and reminder appointments for dental patients., • May schedule appointments for patients and specialty care., • May perform receptionist and/or routine clerical duties such as filling out forms, answering telephones, or filing., • Handles other duties as requested by the Dental staff or Clinic Manager., • Calms down nervous and frustrated patients when upset., • Handles duties as assigned by staff., • Outbound, calling out patients to either: book appointment, reminders, retention, reschedule, cancel, or as directed by Manager., • Receives Inbound Call and makes Outbound Calls., • Knows the organizational culture, department structure and environment.St. John’s Community Health is an Equal Employment Opportunity Employer

Job DescriptionSalary: $22-$26/hour + 401K + Health Benefits Medical Receptionist (Front Office Concierge-style Practice) Beverly Hills, CA | Full-Time High-end private medical practice seeking a polished, professional Medical Receptionist to manage phones, scheduling, and front office operations. This is a front-of-house roleyou are the first impression of our practice. Were looking for someone who is organized, calm under pressure, and excellent on the phone, with a strong service mindset. Responsibilities include: • Answering high-volume calls and scheduling appointments, • Patient check-in/check-out and front desk flow, • Insurance verification, copays, and record management, • Responding to emails and faxes. Requirements: • Prior front desk or customer service experience in a medical office setting., • Strong communication and multitasking skills, • Professional presence appropriate for a Beverly Hills practice Full-time | Competitive pay + benefits To apply: Please include a brief note about your experience handling high call volume. Must have front office medical experience.

Job Description Sick of feeling unappreciated and underpaid in your current plumbing position? Make a change and take on a dynamic new opportunity by joining American Plumb Method in Chatsworth, CA as a full-time Plumbing Service Tech! This plumbing position earns a base pay of $25.00 - $30.00/hour (plus commission!) and typically works from 8:00 am to 5:00 pm, Monday through Friday with an on-call rotation. Join our dedicated trade team, where we'll help you grow, learn more, and reach new heights in the industry! What You Bring to the Table: • 5-9 years of plumbing experience, • Ability to provide your own hand tools, • Ability to perform all required physical tasks (bending, kneeling, crouching, etc.), • Valid driver's license and a clean driving record, • Team spirit with a strong work ethic, • Willingness to participate in an on-call rotation (one week per month) from 8:00 am to 7:00 pm (Monday - Friday) and 8:00 am to 2:00 pm (Saturday), • 7 years of experience (preferred), • Plumbing license, certification, or education (preferred), • Must be able to work independently in a truck Your Day as our Plumbing Service Tech: • Traveling to locations within a 10-mile radius around the San Fernando Valley, • Interacting with customers, learning about their plumbing needs, answering questions, explaining service options, and recommending additional upgrades when appropriate, • Completing top-notch repairs, replacements, and installations while following all building codes and regulations, • Thoroughly documenting jobs and the work you perform OUR STORY: With over 30 years of industry experience, our talented team at American Plumb Method can handle whatever residential or commercial plumbing issues come our way! We take great pride in our work and continually invest in our employees' training to help them master this skilled trade. Customer satisfaction is our top priority, and we only hire trustworthy and quality-oriented people who want to grow with our incredible company. If you're interested in working alongside a team that will respect you and leaders who will help you reach the next level, then you need to join us! PLUMBING SERVICE TECH BENEFITS: • Ability to earn commission, • Paid drive time, • Health insurance, • Bonus structure, • PTO, • Growth opportunities, • Short- and long-term disability, • Roth IRA available through CalSavers, • 3 paid holidays, • Company phone, • Take-home company vehicle, • Company parties, • Provided uniforms APPLY NOW: This is your gateway to a rewarding, long-lasting trade career. Take the first step by completing our short initial application! Must have the ability to pass a background check and drug screening test Job Posted by ApplicantPro