Service Manager - Pest Control
14 days ago
Jacksonville
Job DescriptionDescription: Aruza is a people-focused organization dedicated to providing exceptional pest control services while fostering personal and professional growth for our team members. We are a dynamic and fast-growing organization at the forefront of transformational change. We are committed to process improvement, innovation, and building a talented team to drive our mission forward. Team Management • Supervise and lead a team of field technicians, including termite and moisture remediation specialists., • Manage and monitor daily field activities, ensuring pest control, termite, and moisture remediation services are delivered efficiently, safely, and in compliance with industry regulations and company policies, • Oversee scheduling and workflow for inspections, treatments, moisture barrier installations, vapor barrier replacements, dehumidifier installations, and related structural remediation., • Quality Assurance, • Conduct regular inspections of pest control, termite, and moisture remediation work performed by technicians to maintain high service standards., • Handle customer interactions on-site, addressing concerns, explaining termite and moisture control solutions, and ensuring satisfaction., • Train and mentor field technicians on pest control, termite treatment methods (e.g., liquid, bait systems), moisture remediation practices, safety procedures, equipment usage, and customer service skills., • Manage inventory levels of pesticides, termiticides, moisture remediation materials (e.g., vapor barriers, dehumidifiers), tools, and equipment., • Enforce safety protocols, including confined-space entry and handling of moisture remediation equipment., • Maintain accurate records of pest, termite, and moisture remediation services, inspections, and follow-ups., • Address technical and operational challenges in pest control, termite treatments, and moisture remediation., • Stay updated on evolving pest control, termite, and moisture remediation regulations, treatment methods, and industry best practices., • Ensure all field operations comply with local, state, and federal laws.Requirements:, • Minimum of three years of pest control service experience, with strong knowledge of termite treatment methods and moisture remediation practices preferred., • Prior supervisory or operations management experience with a results-driven company., • Proven leadership capabilities., • State Certified Applicator license or ability to obtain one, with endorsements covering termite work., • Knowledge of building construction and crawlspace moisture control systems is a plus., • Strong communication skills and the ability to lead teams effectively., • Commitment to learning and sharing knowledge with others., • Ability to lift up to 50 pounds for handling products, materials, and equipment., • Must be able to drive a company vehicle for branch operations, inspections, and site reviews., • Ability to work in confined spaces such as crawl spaces and attics, sometimes in high heat, humidity, or other challenging environmental conditions., • Capable of kneeling, crouching, crawling, and climbing ladders as required for inspections and moisture remediation work. Aruza Pest Control is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.