Customer experience jobs in Waterbury, Connecticut - Page 6Create job alerts

Job Description Global Steering Systems, LLC (“GSS”) a subsidiary of Neapco, is a high-volume global manufacturer of automotive components, primarily steering columns. We supply our products to the world’s leading auto manufacturers. We are a global company with international manufacturing facilities located in China, Poland and have over 300 employees working in our 180,000-square foot Watertown location. Our global business is built on a solid foundation of commitment not only to each other and our customers, but also to our core values of safety, performance, sustainability, and responsibility. GSS is currently seeking to fill the full-time position of Human Resources Generalist. This position will report to the GSS HR Manager based out of our Watertown Connecticut, facility. Job Description: Global Steering Systems (GSS) HR Generalist Responsibilities: • Supports an engaged plant population of 300+., • Provide HR administration support to plant population that includes Time & Attendance, Worker’s Compensation, Medical LOA, FMLA, Benefits and Short Term Disability processing., • Help team members resolve wide variety of issues., • Coordinate the recruiting, hiring and on-boarding of new team members and ensure employment decisions follow company policy and employment laws., • Assist with training team members and coordinating training events., • Respond to team member questions and complaints regarding a wide variety of issues (FMLA, work schedules, transfers, promotions, benefits, safety, performance, personal issues, pay, benefits and company policies)., • Assist in developing well-being and other retention initiatives., • Coach, assist and advise Managers and Supervisors with difficult situations, identify alternative solutions to ensure consistent application of corrective action of company policies and standards of conduct., • Conduct investigations and response to internal complaints., • Assist with responses to EEOC, DOL, NLRB and unemployment claims., • Communicates changes in HR related policies and benefit plans., • 2-5 years of experience in a Human Resource position, preferably within a manufacturing setting., • Familiarity with employment laws including FMLA, CT Paid Leave, ADA and COBRA., • Exposure to benefit administration is highly desirable., • Strong computer skills (Excel, PowerPoint, Word), training skills, customer service skills, written and verbal communication skills., • High degree of comfort in conflict resolution situations is required., • Ability to work independently, handle multiple responsibilities simultaneously and work in a fastpaced environment., • Demonstrate decision-making ability and excellent judgment., • Knowledge in conflict management; manages interpersonal dynamics and diplomatically resolves conflicting points of view and objectives., • Strong employee relations, counseling experience and the ability to communicate effectively with all levels of employees., • Strong attention to detail is required., • Demonstrate ability to work effectively in an environment where tact, sensitivity, respect, tenacity, persuasive ability and decisiveness are required for success. BA/BS degree preferred, in HR or related field. Experience can be substituted in lieu of degree Position Status: Salaried Full-Time #LI-Onsite

Job Description Center: Oxford, CT Job Type: Full-Time Pay Range: $18 - $20.50 hourly No evenings or weekends! Build your career in the early childhood education field and become a valued member of our team at BrightPath Kids! As a proud member of the Busy Bees global childcare community, we offer exceptional opportunities for your career to thrive. Join our diverse community of over 5,000 dedicated employees, and experience competitive pay and benefits, including a childcare discount. With our rapid growth, now is the perfect time to apply and shape an extraordinary future with us. Unleash your potential and join BrightPath! What will you be doing? As a Lead Teacher, you will work side-by-side with teachers and families to provide a home away from home for children in our care, according to NAEYC guidelines. Responsibilities include: • Ensuring the safety and supervision of children ages 6 weeks – 12 years in one assigned classroom., • Creating developmentally appropriate curriculum according to NAEYC standards., • Curating programs and activities based on children’s interests and learning styles., • Maintaining a warm and safe environment that is clean and permits children to grow and explore., • Partnering with families to create plans to provide the best care and education for their children., • Providing effective communication with parents/guardians about their child. Top Reasons to join BrightPath: • We offer a 60% child care discount to ALL employees so that your family can take advantage of our great learning environment!, • All staff are eligible to participate in the 401(k) program which offers a company match – this is free money!, • We will support your long-term career goals by offering opportunities for professional development., • Full-time staff accrue 2 weeks of paid time off in their first year., • Full-time staff are given 7 paid holidays off., • Full-time staff are offered health insurance, dental insurance, vision insurance and $10,000 of company-paid life insurance. Requirements: • Associate Degree in Early Childhood Education/related field OR Child Development Associate (CDA) credential OR Head Teacher certification OR 12 credits in Early Childhood Education courses OR Bachelor's Degree required, • 2+ years of experience in a licensed child care facility preferred, • Strong customer service skills, • Ability to multitask and remain organized, • Ability to work within regular operating hours, • Must meet state criteria for child care employment If this sounds like a good fit, we want to meet you! Please submit your application today.

Job DescriptionBenefits: • Simple IRA, • Licensing paid by agency, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. Responsibilities: • Greet clients warmly in person and over the phone, directing them to the appropriate team members., • Manage appointment scheduling and office communications., • Assist in handling incoming inquiries and maintaining customer records., • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions., • Provide excellent customer service and follow up on client needs., • Previous experience in a receptionist or customer service role., • Excellent communication and interpersonal skills., • Strong organizational and multitasking abilities., • Comfortable with engaging in sales conversations., • Basic computer skills, including Microsoft Office and CRM systems., • Bilingual Spanish preferred

Job Description RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. We currently have 52 facilities, of which 37 are manufacturing facilities in ten countries and our market capitalization is approximately $6.2 billion. JOB TITLE/LOCATION: Corporate Director of Business Development ~ Oxford, CT DESCRIPTION: The Corporate Director of Business Development will drive strategic, profitable growth in the aerospace and defense market segments. The individual will work closely with the sales organization to establish strategies to penetrate new target accounts and to expand existing accounts. In addition, the candidate will work closely with the divisional business development managers to establish product road maps geared towards sustained profitable growth. He/she will complete market research to help identify new opportunities for growth in the aerospace and defense industry. Travel will be required to support associated projects and activities. ESSENTIAL FUNCTIONS OF THE JOB: • Complete and present market research and analysis for upper management, • Lead segment business development teams and distribute associated status reports, • Maintain an accurate status of major corporate level opportunities and projects, including activity history and next actions required, • Establish and build professional relationships with outside sales and divisional personnel to improve communication and drive business development, • Develop presentation and marketing materials to help the sales team promote the RBC value proposition to the target markets, • Collaborate with divisional personnel to drive online marketing initiatives, • Assist with developing proposals for major opportunities at target accounts, • Assist with managing contract negotiations with customers as assigned, • Act as an interface between the Customer Service, Sales, Engineering, and the respective plants to drive continuous customer service improvements, • Assist with other business development projects as assigned, • Position based in Oxford with travel as required, • Bachelor’s Degree in Engineering or applicable Management Field EXPERIENCE: • Minimum 5 years of bearing experience in Business Development, Sales or Sales Management for a manufacturing company in the aerospace and defense industry, • Demonstrated revenue and market share growth in assigned markets, • Evidence of key customer margin performance, • Proven customer vitality demonstrating growth from new customer base, • Driver for customer responsiveness with proven on-time delivery of products and project completion SKILLS / CERTIFICATIONS: The ideal candidate will have the following Skills and Qualifications: • Experience in the bearing industry (aerospace and defense exposure preferred), • Strategic thinking and analysis (pricing, market segmentation), • Able to manage and balance competing priorities, • Excellent computer skills and experience with Microsoft Windows applications (Excel, PowerPoint, etc.), • Ability to travel RBC Bearings offers a competitive benefit package including a company car. Interested candidates may send resumes to: RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.

Job Description First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. Now Hiring Monitor/Aide At First Student, our Monitors/Aides are a constant reflection of our company's commitment to safety and customer service. The Monitor/Aide is responsible for providing operational oversight, day-to-day management, and assists drivers in safe operation of routes. At First Student, we are proud to offer: • $16.89 / hour starting wage, • Tremendous Career Advancement Opportunities due to a strong presence across North America, • Positive and rewarding work environment Monitor/Aide Responsibilities: • Knows the route and remains alert to monitor the welfare of passengers while in route, • Communicates behavior problems and conditions of various stops with the driver, • Assists in pre-trip and post-trip inspections of the bus, • Assists students in the loading and unloading process, • Cooperates and communicates with school personnel, students, and parents, • Attends all safety and training meetings, • Conducts emergency evacuation from the bus, including use of exiting by emergency door, • Opens and closes service doors and moves up and down steps multiple times daily, • Cleans the inside of the bus, • Good verbal communication skills, • Attention to detail, • Early morning availability, • Judgement/problem solving skills, • Ability to manage high degrees of stress First Student's commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training. Apply today to join our team! In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request .

Job DescriptionDescription: The Juice Bar section of the New Morning Cafe serves all organic juices, smoothies, wheatgrass, specialty coffee and tea. While past experience is helpful, we are also looking for the right fit -- we want candidates that are passionate about coffee, whole food smoothies and juices, the natural food industry, and about sharing their passion with others. • Provide a strategic and compelling mix of beverage options, taking advantage of seasonal offerings., • Prepare smoothies, juices, wheatgrass, kombucha, espresso beverages, and coffee to order., • Follow recipes and assignments for production as directed and with accuracy (making drinks to within 1oz of their specifications)., • Determine number and type of beverages to be featured in the Grab & Go daily, with a focus on maximizing sales and profitability., • Create recipes and write seasonal menus., • Maintains a high level of product quality by adhering to all New Morning recipes and drink quality standards, • Achieve daily sales goals and oversee cash register operation., • Create staff schedules based on customer visitation reports., • Direct staff and set work priorities. Requirements: • Ability to set and implement policy and procedures to maintain accuracy and accountability within the department., • Skilled in preparing smoothies, juices, coffees and espresso beverages., • Excellent interpersonal skills; focused customer service orientation; ability to build relationships and effectively lead a team., • Exceptional customer service skills, • Attention to detail and high standards of excellence, • Outgoing and engaging personality with the ability to create excitement around our products

Job DescriptionBenefits: • License Reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Our office culture is built around a strong work ethic and a genuine commitment to our clients and each other. We show up every day ready to give our best, support one another, and create a positive environment where everyone can succeed. Continuous learning and growth are at the heart of what we do were always striving to improve our knowledge, refine our skills, and become better versions of ourselves. Team members enjoy a range of perks, including bonuses based on sales and performance, paid time off, free food and snacks, and ongoing professional development. Were dedicated to helping our team grow, with clear advancement opportunities within the agency and even a pathway to ownership through State Farms aspirant agent program. The ideal candidate for our team is hardworking, motivated, and eager to learn. You should have a genuine desire to help others, take pride in delivering exceptional service, and approach challenges with a positive, resilient attitude. If youre looking for a place where you can grow your career, make an impact, and be part of a supportive and driven team, this could be the perfect fit for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Marta Nerin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description Who Are We? FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space. Why Work Here? At FDH Aero, we understand that the strength of our brand comes from our people. We invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first. Our values guide everything we do: We Are Service First - We act with agility and intelligence to solve our partner’s most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through. We Are Respectful - We behave with dignity, fairness, and acceptance. We thrive by prioritizing empathy, humility, and connection to our collective community. We are Amplifiers - We invest in driven, diverse and experienced professionals, businesses and partners. We fuel the entrepreneurial spirit by providing autonomy, authority and a clear mission. We Are Open-Minded - We communicate with intention, curiosity, and diversity of thought. By actively contributing with courage and candor, we challenge the status quo and innovate together. We Are Accountable - We own responsibility for our outcomes. We set expectations, embrace critique, and empower every employee to take immediate actions on challenges they encounter. We Value Our People - That’s why we offer competitive benefits, including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs. We invest in training, mentorship, and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News' Best Places to Work in Aviation. As a team member at FDH Aero you are trusted to deliver, to innovate, and to drive next-generation solutions for tomorrow’s supply chain demands. Ready to make an impact? We proudly pursue top talent with a diverse and global set of experiences and backgrounds. We Are Looking For The Assembly Technician position will play a key role within a team that will work together to assemble our customer’s product. The ability to perform effectively in a manufacturing environment and in conjunction with meeting delivery schedules and customer requirements is critical to this position. What You'll Do • Perform various tasks ranging from repetitive to non-repetitive production assembly operations on electronic and/or mechanical assemblies and subassemblies such as cables and harnesses., • Production of wire harness and cable assemblies using hand and/or power tools, including specialized crimpers, drills, soldering tools, screwdrivers, torque wrenches, wire strippers, precision measuring instruments, etc., • Work collaboratively with the Engineering team to correct and improve upon any documents related to the assembly process., • Must be able to be trained and certified to IPC/WHMA-A-620 and IPC-A-610, J-Std-001., • Routes and ties wires to form wire harnesses used in electrical equipment., • Determine and identify materials needed and sequence of assembly., • Ensure the wire harness meets our quality by testing the wires with a tester., • Form wire harness by wrapping and tying wires together., • Completing the assembly of the harness by color, length of the wire, and marking. What You Bring • 1-2 years of experience in the aerospace or electrical industry., • High school degree or equivalent experience in the electronic industry., • Able to lift up to 30 pounds., • Ability to read and comprehend procedures., • Familiarity with assembly tools, processes, and terminology., • Must understand proper crimping and stripping methods., • Ability to distinguish colors is required., • Technical knowledge of electronics and mechanical designs., • Good verbal and written communication skills., • Ability to work with a minimum of direct supervision., • Understanding or experience with regulatory requirements and general safety., • Self-motivated team player. Special Requirements: • U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required., • ITAR requirement FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.