1000+ Best customer service management Jobs in FL (June 2025)

A Business Development Center (BDC) Sales Representative typically plays a crucial role in the automotive industry, particularly within dealerships. Their primary responsibility is to generate leads and drive sales by engaging with potential customers. Here’s a detailed description of the role: Job Title: BDC Sales Representative Job Description: As a BDC Sales Representative, you will be the first point of contact for potential customers. Your primary goal is to facilitate communication between the dealership and prospective buyers, ensuring a seamless experience. You will utilize various communication channels, including phone calls, emails, and chat, to engage with customers, understand their needs, and guide them through the sales process. Key Responsibilities: 1. Lead Generation: - Respond promptly to customer inquiries via phone, email, and online chat. - Qualify leads and schedule appointments for sales staff. - Follow up with potential customers who have shown interest in vehicles. 2. Customer Engagement: - Provide excellent customer service by addressing questions and concerns. - Build rapport with customers to foster trust and encourage sales. - Maintain a positive attitude and professional demeanor in all interactions. 3. Sales Support: - Work closely with the sales team to ensure smooth transitions from leads to sales. - Assist in developing marketing strategies to generate new leads. - Participate in training sessions to stay updated on product knowledge and sales techniques. 4. Database Management: - Maintain accurate records of customer interactions and follow-ups in the CRM system. - Analyze data to identify trends and opportunities for improvement in lead conversion. 5. Reporting: - Provide regular updates on lead activity and sales performance to management. - Track and report on key performance indicators (KPIs) related to lead generation and sales conversions. Qualifications: - High school diploma or equivalent; a college degree in business or a related field is a plus. - Previous experience in sales, customer service, or a related field is preferred. - Strong communication and interpersonal skills. - Ability to work in a fast-paced environment and manage multiple tasks. - Proficiency in using CRM software and other computer applications. - A passion for the automotive industry is a plus. Skills: - Excellent verbal and written communication skills. - Strong organizational and time management abilities. - Customer-focused with a problem-solving mindset. - Ability to work independently and as part of a team. - Basic understanding of sales techniques and customer relationship management. Working Conditions: - Primarily office-based, with occasional on-site work at the dealership. - May require evening and weekend hours based on customer availability. The BDC Sales Representative is vital in driving the sales process and enhancing customer satisfaction. If you are a motivated individual with a passion for sales and customer service, we encourage you to apply and join our team!

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Field Sales Representative

We are seeking motivated and dynamic Sale Representatives to join our team. The ideal candidate will be responsible for driving sales, providing exceptional customer service, and promoting products to potential customers. This role requires excellent communication skills and a passion for helping customers find the right solutions to meet their needs. Job Location varies, as we are hiring in 84 cities and their surrounding areas. Duties - Engage with customers to understand their needs and provide tailored product recommendations. - Conduct 90-minute presentations to showcase features and benefits of product effectively. - Make home visits to credit pre-approved customers. - Upsell additional products and services to enhance customer satisfaction and increase sales volume. - Build strong relationships with customers to encourage repeat business and referrals. - Stay informed about product knowledge, market trends, and competitor offerings to effectively communicate with customers. Requirements - Valid Driver’s License - Training (Will be provided) - Proven experience in retail sales or a similar role is preferred. - Strong communication skills, both verbal and written, with the ability to connect with diverse customers. - Ability to demonstrate products confidently through engaging product presentations. - A proactive approach to upselling products while maintaining a focus on customer satisfaction. - Strong organizational skills with the ability to manage multiple tasks efficiently in a fast-paced environment.

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