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Customer service management jobs in FL

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  • Bath Fitter
    Sales Consultant
    Sales Consultant
    24 days ago
    $50000–$150000 yearly
    Full-time
    Doral

    Join a Trusted Industry Leader in Home Improvement Sales! Are you a driven, consultative sales professional with a proven track record of closing deals? Bath Fitter, the industry leader in bathtub and shower remodeling, is looking for an In-Home Sales Consultant to join our team! In this role, you will deliver professional and compelling sales presentations, build strong customer relationships, and help homeowners find the best solutions for their bathroom remodeling needs. With premium products, a seamless one-day installation process, and an unmatched warranty, our services practically sell themselves! If you're looking for a high-growth sales opportunity with a trusted brand, apply today! What You’ll Do: • Provide professional, customer-focused sales presentations using company-provided tools and proven sales techniques., • Maintain customer relationships from the initial consultation through installation, ensuring an outstanding experience., • Accurately measure bathtubs, shower bases, and walls at the estimate stage using appropriate checklists and tools., • Test-fit existing tubs with Bath Fitter shells when necessary., • Prepare detailed, accurate, and legible estimates and submit necessary documents daily., • Consistently meet or exceed sales targets by closing deals effectively., • Generate leads and proactively seek new sales opportunities., • Follow up on completed installations to ensure customer satisfaction., • Keep sales materials and presentations up to date and professional., • Maintain company mall displays (where applicable) and collect all customer leads for follow-up., • Participate in company training and sales meetings to enhance performance and stay updated on best practices., • Adhere to all company safety policies and procedures while maintaining professional appearance and conduct. What We Offer: • Comprehensive benefits package, including medical, dental, and vision coverage, • 100% company-paid long-term disability and life insurance, • Flexible Spending & Health Savings Accounts for tax-advantaged savings, • Continuous education and training to improve sales skills, • Company-provided perks, including paid training, uniforms, and a company-paid cell phone, • Work-life balance with 7 paid holidays and paid time off, • Compensation: 100% commission after paid training What You Need to Succeed: • 3-5 years of consultative, in-home sales experience with a strong closing rate, • Excellent customer service and communication skills with the ability to build rapport quickly, • Ability to take precise measurements using a tape measure, level, and combination square, • Strong organizational skills to manage appointments and follow-ups efficiently, • Valid driver’s license with a clean driving record, • High school diploma or GED required

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  • 360 Marketing Concepts
    Work from Home CSR
    Work from Home CSR
    2 months ago
    $20–$26 hourly
    Full-time
    Miami

    Superior Roustabout Co, is seeking a dedicated and friendly Customer Service Assistant to join our dynamic remote team. As a core part of our customer success department, you'll play an essential role in ensuring a positive experience for our clients across all channels. We're looking for someone with excellent communication skills, a strong sense of empathy, and the ability to resolve customer inquiries efficiently and professionally. Customer Service Representative Responsibilities: • Maintaining a positive, empathetic, and professional attitude toward customers at all times., • Responding promptly to customer inquiries., • Communicating with customers through various channels., • Acknowledging and resolving customer complaints., • Knowing our products inside and out so that you can answer questions., • Processing orders, forms, applications, and requests., • Keeping records of customer interactions, transactions, comments, and complaints., • Communicating and coordinating with colleagues as necessary., • Providing feedback on the efficiency of the customer service process., • Managing a team of junior customer service representatives., • Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: • High school diploma, general education degree, or equivalent., • Ability to stay calm when customers are stressed or upset., • Comfortable using computers., • Experience working with customer support.

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