Nurse Manager- Telemetry
12 days ago
Chicago
General Summary The Nurse Manager / Educator of Cardiovascular Care supports the Nursing Director in the assessment, planning, coordination, implementation, and evaluation of patient care delivery within the Telemetry and Cardiovascular Care units. This role places a strong emphasis on staff education, professional development, and the integration of evidence-based practice to improve patient outcomes, utilizing ANA, CCNA, and ANNA standards of nursing practice. In the absence of, or at the direction of, the Nursing Director, the Nurse Manager / Educator assumes responsibility for the operational management of the unit. Responsibilities include patient care oversight, staff management and development, patient flow coordination, fiscal accountability, and maintenance of a safe and therapeutic care environment. The Nurse Manager / Educator collaborates closely with patients, families, physicians, and interdisciplinary healthcare professionals to achieve high-quality, patient-centered outcomes and promotes patient and family education and engagement in care planning. Organizational Mission and Values Mission: Holy Cross Hospital is a Catholic healthcare organization sponsored by the Sisters of Saint Casimir. Through our commitment to the healing mission of Jesus, we contribute to healthy communities and promote quality healthcare. Values: • Respect: Treat all individuals with dignity, fostering an inclusive and collaborative environment., • Excellence: Deliver superior patient care through qualified staff, continuous improvement, advanced technology, ongoing education, and responsible stewardship of resources., • Attitude: Demonstrate professionalism, enthusiasm, courtesy, and ethical conduct., • Compassion: Address the needs of patients and families with empathy and sensitivity., • Serve as a professional role model for nursing staff and interdisciplinary team members., • Ensure adherence to attendance standards with minimal tardiness or absenteeism., • Complete all mandatory hospital education, orientation, and departmental competency requirements., • Respond appropriately to emergency situations, including but not limited to Code Blue, Rapid Response, Code Stroke, Code Red, Code Gray, Code Black, Code Pink, and Code Triage., • Promote and enforce compliance with hospital-wide and departmental policies and procedures, including infection control, safety, and restraint policies., • Collaborate with the Nursing Director to ensure effective coordination of nursing care delivery and compliance with core measures.Staffing, Scheduling, and Workforce Management, • Facilitate patient placement and bed assignments in collaboration with the Nursing Supervisor, considering staffing levels, patient acuity, diagnosis, and staff competencies., • Oversee staffing assignments for current and oncoming shifts to ensure productivity, acuity balance, and compliance with HFAP standards., • Adhere to unit staffing grids to meet operational and financial expectations., • Monitor employee time and attendance and complete payroll using the Kronos system., • Participate in interviewing, hiring, onboarding, and orientation of new employees., • Facilitate staff orientation and provide daily follow-up and mentoring to new team members.Education and Professional Development, • Chair the Unit Education Council and participate in the hospital Education Coordinating Council (ECC)., • Serve as a clinical expert, educator, and resource for nursing staff., • Develop, implement, and evaluate educational programs and competency validation processes., • Guide and support staff nurse preceptors and participate in precepting as needed., • Promote evidence-based practice initiatives aligned with ANA, CCNA, and ANNA standards.Patient Care and Clinical Support, • Provide hands-on patient care as needed, including admissions, discharges, transfers, and medication administration., • Assist staff in establishing priorities and adapting care delivery as patient needs evolve., • Advocate for patients and families by ensuring effective communication and education across all age groups and patient populations, including those with physical, emotional, cognitive, social, or language barriers., • Collaborate with patients, families, physicians, spiritual care, ethics committees, and palliative care teams regarding advance directives, DNR status, end-of-life care, and Gift of Hope initiatives.Quality, Safety, and Performance Improvement, • Participate in quality indicator studies and customer service initiatives., • Assist with preparation of quarterly quality and performance reports., • Report risk management issues promptly to the Nursing Director and Risk Management Department., • Conduct routine rounding to promote patient satisfaction and service excellence., • Contribute to Shared Governance and nursing leadership meetings.Fiscal and Administrative Responsibilities, • Monitor and review unit budget performance as directed., • Submit variance reports in a timely manner., • Collaborate with Finance to assist in development of the annual unit budget., • Conduct monthly department staff meetings and participate in nursing leadership meetings., • Provide regular feedback to the Nursing Director regarding staff performance and operational concerns.Additional Responsibilities, • Address inappropriate behavior constructively and support corrective education., • Maintain confidentiality of sensitive personnel and patient information., • Perform other duties as assigned.Knowledge, Skills, and Abilities, • Strong clinical judgment, leadership, and decision-making skills., • Demonstrated ability to educate adult learners and facilitate professional development., • Excellent communication, interpersonal, and customer service skills., • Ability to work independently, initiate projects, and manage competing priorities., • Strong organizational, analytical, and critical-thinking skills., • Proficiency in electronic health records, order entry, and reporting systems., • Ability to maintain confidentiality and exercise discretion with sensitive information.Education, Licensure, and Certification, • Graduate of an accredited school of nursing., • Current Registered Nurse (RN) license in the State of Illinois., • Current CPR and ACLS certification., • Compliance with PPD and employee health requirements.Experience Requirements, • Minimum of five (5) years of nursing experience in an acute care hospital setting., • Experience in cardiac, telemetry, and/or intensive care nursing preferred. 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