Customer service supervisor jobs in Ashburn, Virginia - Page 2Create job alerts

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills • Providing customer break fix support for designated equipment, • Communicating clearly in written and verbal form, • Possess excellent customer service skills, • Accepting and delivery of all service calls assigned, • Completing all administrative tasks associated with each call, • Responsible for control and return of assets and inventory, • Other duties may be assigned to meet business needs, • May provide functional guidance to colleaguesRequirements, • Typically requires technical school certification or equivalent and 1-2 years of relevant experience, • Ability to drive yourself to client locations, • Ability to lift and or move various computer equipment up to 50 lbs., • Valid driver’s license, • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended m0qAzhe6a5

Job DescriptionBenefits: • Supportive Work Environment, • Professional Development Opportunities, • Flexible Scheduling, • 401(k) Job Summary: Under the general supervision of the Office Manager and/or Owner, is responsible for accurately scheduling qualified caregivers based on all new and current clients. Qualifications: • High School diploma or GED and two years related experience and/or training; or equivalent combination of education and experience. Knowledge of scheduling and/or health care preferred, • Requires proficiency in word processing and computer skills (Office, Excel, PowerPoint, ACT, eRSP)., • Must possess above-average human relations, customer service, and organizational skills. Must be able to work under time pressures and manage multiple demands simultaneously. Excellent telephone etiquette and communication skills are necessary.Essential Functions:, • Schedules shifts and hours by matching caregiver qualifications and availability to client's needs., • Communicates new assignments and/or schedule changes to caregivers and clients., • Processes either manually or via computer, the data necessary to initiate accurate payroll and billing processes., • Participates in on-call rotation as assigned. Participates in client case conferences as requested by immediate supervisor., • May assist with the input, verification, and release of billing and payroll information as well as the assembly of data for financial reporting purposes., • Computes wages and records data for use in payroll processing and competitive rate studies., • Works with Care Coordinator and Human Resources Specialist to assist in the resolution of caregiver issues, • Participates in on-call rotation with other administrative staff members.This job description is not intended to be all-inclusive. The employee will be expected to perform other reasonable related duties as assigned. Working Environment: Office environment. Position Physical Demands: Walking, sitting, and standing with lifting limited to files and records typically not expected to exceed 5 pounds in weight. Extended time at a computer work screen and on the telephone.