Trabajos Customer Service en Maryland - Page 11

Job DescriptionROLE DESCRIPTION: As an account manager at Tamara Thomson State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Handle a high volume of inbound customer calls in a structured call center setting. Prior call center or high-volume customer service experience preferred. If you are looking to join a structured call center team where you can make an immediate impact while developing your customer service skills, w

Your responsibilities will include both operational accounting duties and compliance with financial regulations. The ideal candidate will have a Bachelor's degree in Accounting and relevant experience, with strong analytical and problem-solving skills necessary for success.

Inside Channel Account Manager. BlueVoyant is seeking an Inside Channel Account Manager (ICAM) with the ability to activate business relationships at all levels of the partner's organization with the express desire of becoming their trusted business advisor. Confident individual willing to assume re

Bring Your Sales Expertise to an Exciting Career in Travel!. Do you love exploring new places and sharing your experiences? At AAA Club Alliance, we're looking for enthusiastic, sales-driven individuals who want to help others create unforgettable travel experiences. Whether you're a seasoned travel

Men's Wearhouse - 1713 Whitehead Rd, Baltimore, MD, United States, 21207 [Retail Associate / Team Member] As a Customer Service Representative at Men's Wearhouse, you'll: Handle and accurately follow standard operating procedures for all customer purchases, returns, exchanges, store credits and disc

Job Description Job Title Territory Account Manager – Ingredients, Health and Nutrition (Food Sciences) Job Summary • Sales Strategy Development: Develop and execute a strategic sales plan to drive growth and expansion within the territory. Identify key target markets, industries, and accounts for penetration., • Use technical experience in ingredients, formulations, or food science to effectively shape and support customer applications and technical discussions., • Client Relationship Management: Cultivate and maintain strong relationships with existing clients to understand their needs, address concerns, and promote additional products or services. Act as the primary point of contact for client inquiries and support., • New Business Development: Identify and pursue new business opportunities within the territory through prospecting, networking, and cold calling. Utilize market research and industry knowledge to identify potential clients and market segments., • Product Promotion: Educate clients on the features, benefits, and applications of our ingredient products. Conduct product presentations, demonstrations, and training sessions as needed to showcase the value proposition., • Sales Forecasting and Reporting: Track sales activities, pipeline development, and revenue forecasts accurately using CRM tools. Provide regular updates and reports to management on sales performance, market trends, and competitor activities., • Cross-Functional Collaboration: Collaborate with internal teams such as marketing, operations, and technical support to ensure seamless delivery of products and services to clients. Provide feedback on market trends, customer needs, and competitive insights to inform product development and marketing strategies., • Negotiation and Contract Management: Negotiate pricing, contracts, and terms with clients to maximize profitability while ensuring customer satisfaction. Prepare and review proposals, agreements, and other sales-related documents as necessary., • Bachelor's degree in Business Administration, Sales, Marketing, Chemistry, or related field (preferred)., • Proven track record of success in sales, preferably in the ingredients distribution or related industry., • Strong understanding of ingredients, products, applications, and market dynamics., • Excellent communication, negotiation, and interpersonal skills., • Ability to work independently and manage multiple priorities effectively., • Proficiency in CRM software and Microsoft Office Suite., • Strong analytical skills and experience with data analysis tools., • Excellent communication and interpersonal skills., • Remote, • Standard office setting, • Sitting and/or alternate sitting and standing at will., • Keyboarding. Entering text or data into a computer by means of a traditional keyboard., • Speaking. Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly., • Hearing Requirements. The ability to hear, understand, and distinguish speech and/or other sounds. (i.e., in person speech, telephone, computer, etc.), • Near Visual Acuity. Clarity of vision at approximately 20 inches or less (i.e., use of computers) *This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Team environment includes Controller, Accounting Manager role (this position), Accounting Coordinator (AP), two Project Accountants, and a role split between GL and project accounting. Lead the day-to-day accounting operations across AP, AR, payroll, job costing, and general accounting, bringing str

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and we are recruiting a Service Sales Consultant to cover the Washington DC territory and reporting to the General Manager.

Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Contri

Roses - - - Responsibilities: Greet customers and assist with merchandise selection; Complete transactions and handle customer funds; Maintain store cleanliness and stock shelves; Unload trucks and process freight; Recover merchandise and organize stockroom.

Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. Responsible for performing store manager duties in their absence. Partners with the store manager to recruit, train, coach, develop and supervise all crew members.

Job Description Responsibilities: • Create profitable Business, by continually building your sales territory, • Pin Point key accounts in your area, and develop ways to generate sales from them, • All High School and College leads need to be serviced by the road sales rep in that territory. These accounts are held for the road sales reps due to the large number of opportunities that are associated with these accounts. It is expected that these accounts grow year over year, as you are able to create a relationship in the schools with all key contacts, (Administration, Business Manager, Coaches), • It will also be your responsibility to service accounts that require any visits, deliveries, or other types of extra attention., • Make sure that each order is handled effectively through the entire sales process, which includes:, • Filling out the proper paperwork for each order. This ensures delivery of a quality product., • Entering the order correctly in the computer, which will help with collection of invoices, ordering, and follow-up for future orders., • Pricing items correctly., • Ordering items from vendors., • Follow-up with production staff to make sure the orders are being completed by the delivery date. If they are not, we need to make sure we are in contact with the customer about the status or their order.

Job Description Account Manager Location: Maryland Full Time/Exempt We are Growers, We are Wholesalers, We are Producers, We Are Budtenders, We are Retailers, We are Partners, and We are Hiring Your Impact: • Build strong, lasting relationships with clients and distributors, making sure they're getting the most out of our products., • Manage and grow your accounts, hitting sales goals by bringing in new business and nurturing existing connections., • Be the main point of contact with your clients, offering personalized solutions and handling any issues that come up., • Stay on top of sales numbers, tracking progress and helping to shape strategies for growth and improvement., • Represent our brands at events, helping boost visibility and create more sales opportunities. Your Strengths: • You are welcoming and inclusive of others, value individual differences, and love being part of a winning team., • You are great at adapting and multi-tasking, showcasing your ability to handle multiple responsibilities efficiently, • Passionate about the cannabis industry and Holistic products—your enthusiasm matters., • Ready to hit the road for some statewide travel, with a strong work ethic, eagerness to learn, and a knack for making things happen, • You demonstrate sound judgment in decision-making. If we are EMPATHETIC, HONORABLE & ACCOUNTABLE And we grow ourselves and business with GRIT then we will be CHAMPIONS OF CANNABIS Why Join Us: Holistic Industries offers a comprehensive benefits package, including competitive base pay, commissions, and medical, dental, and vision coverage. We also offer a team member discount in our stores, a Health Savings Account, pet insurance, and a 401(K) with company match. Additional benefits include company-paid short term and long-term disability, life and AD&D insurance and mental health and urgent care services. Team Members can also take advantage of our referral program and generous PTO. #ENGHP Maryland pay range$80,000—$80,000 USD

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. Job Title: Customer Service Associate. We are hiring for both Full Time and Part Time Customer Service Associates.

The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. Customer Service Advisors/Lube Technicians. We are now hiring Customer Service Advisors/Lube Technicians to work safely i

This Accounting Manager must have thorough understanding of GAAP and financial accounting principles, be able to succeed in a fast-paced environment, proven leadership abilities, and possess strong analytical skills. The ideal Accounting Manager will have a bachelor's degree in accounting or finance

The Client Relationship Manager will work with our Rockefeller Global Family Office Team members and will interact directly with high-net-worth clients. An Advisor team within our Rockefeller Global Family Office business unit is seeking a motivated individual to join its growing team as a Client Re

Deliver excellent customer service. As a Lowe's Retail Sales Associate - Part-Time, you are the key to our customers' positive shopping experiences. It will be your responsibility to ensure that you share this knowledge with your customers.

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

Bachelor's Degree in Business Administration, Operations Management, or Marketing or equivalent experience required.

Job Description Position: Customer Service Representative – Plumbing & Water Treatment Services Location: Phoenix, Maryland Compensation: $25–$30 per hour Employment Type: Full-Time, In-Office Role Summary We're looking for a dedicated, client-oriented Customer Service Representative to support our plumbing and water treatment operations. This phone-centric position focuses on delivering outstanding support by handling appointment scheduling, customer inquiries, and service coordination. A key requirement for success in this role is direct, hands-on experience using ServiceTitan CRM, as it is our primary platform for managing customer records, scheduling, and service workflows. Familiarity with Maryland's local areas will help ensure efficient routing and clear communication with clients. Core Duties Appointment Management & Scheduling (via Phone): • Handle inbound and outbound calls to book maintenance and service visits for plumbing and water treatment systems., • Optimize technician calendars for maximum productivity and prompt customer service delivery., • Verify appointments with clients, clarify details, and resolve any timing or availability questions.Superior Client Support:, • Act as the main point of contact over the phone, providing friendly, professional assistance for questions, concerns, or adjustments., • Conduct post-service follow-up calls to confirm satisfaction and resolve lingering matters., • Develop positive, lasting connections with customers to encourage repeat business and referrals.Data & Administrative Tasks:, • Accurately input customer information, call logs, and appointment details into the system (primarily ServiceTitan)., • Handle confirmation messages, follow-up communications, and record-keeping for service history and reporting.Local Expertise & Team Coordination:, • Apply knowledge of Maryland locations to recommend practical technician routes and share relevant area details with customers., • Strong requirement: Proven experience working with ServiceTitan CRM – must be comfortable navigating the platform for scheduling, customer data entry, call logging, and related functions., • At least 2 years in a customer service capacity, ideally phone-based and in plumbing, water treatment, or a related home services field., • Prior background in appointment setting or service coordination is strongly preferred., • Exposure to the home services or improvement sector is advantageous.Key Competencies, • Outstanding verbal communication skills with a warm, professional tone., • Excellent time management and ability to juggle multiple calls and schedules under pressure., • Solid proficiency with CRM/scheduling tools (ServiceTitan experience is critical)., • Good understanding of Maryland geography for route planning and client discussions.Personal Qualities, • Genuinely focused on customer needs with a solution-driven mindset., • Highly organized, attentive to detail, and capable of thriving in a dynamic setting., • Self-motivated yet effective in team environments.Minimum Requirements, • High school diploma or GED; relevant certifications in customer service or administration are a bonus., • Ability to work on-site in our Phoenix, Maryland office., • Prior work in plumbing, water treatment, or similar home improvement fields is preferred.What We Offer, • Competitive pay range of $25–$30 per hour., • Clear pathways for professional development and advancement. 7icG3NeNMh

Job DescriptionDescription: Full Sail Media is seeking an exceptional, talented individual to join operations in our growing company as a Customer Service Representative at our Baltimore location. Full Sail Media seeks driven individuals who share its passion for intuitive and quality print marketing and customer service surpassing that of our competition. This Customer Service Representative position is a unique opportunity for an individual with experience in printing and graphics to work and be involved with the entire design-to-print process, and work with the latest in print technology. You will act as quarterback, working with the Sales team, prepress, press, bindery, and distribution to ensure that the client's project runs smoothly and exceeds expectations. Good communication skills with all levels within the organization are required, and the desire to "go beyond" is necessary! Full Sail Media is a family owned and operated business that puts community involvement at its forefront. This mindset is expected of any applicant pursuing the opportunities provided by this position. Previous experience as a print Customer Service Representative is preferred, however, training will be provided for the right candidate. Candidates must be highly organized and be able to work efficiently on multiple projects to meet tight deadlines. The position also involves frequent use of technology; training will be provided, but strength with computers and technology are a must. Customer Service Representative Responsibilities: • Receive and process customer phone, online and e-mail orders, • Quoting of client jobs based on specifications gathered by Sales Representative or online orders as distributed by Director of Business Development, • Receive customer complaints, including research and corrective action plan, • Outbound sales calls to house accounts, • Building strong relationships with our customers, being responsive to customers’ needs, honest communication, interacting with Sales (in a team approach to servicing our customers) and acting as a liaison between customers/sales and manufacturing., • Represent the customer’s interests by balancing decisions between what the customer needs and what production wants., • Keep accurate records on all jobs and customer contracts, so both the company and customer are protected should questions arise later., • Understand entire printing process to be able to convey a sense of expertise in our services to the customer., • Service the customer by solving problems, gathering and transmitting information as needed and demanding the highest quality product., • Help develop and maintain customer loyalty by meeting customer needs effectively, efficiently, consistently and in a friendly manner., • Other duties as assignedRequirements: Customer Service Representative Expectations: • The first and foremost requirement is Print Industry experience, • A level of strength and comfort with computers and related technology, • A high personal standard of quality, • Excellent "people skills", • Detail oriented, • Eagerness to work and learn, and comfortably handle a variety of responsibilities as they arise, retaining a smooth and efficient work environment., • Must have a natural comfort with computers and technology., • Must thrive in a deadline-driven work environment., • Excellent communications and time-management skills.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Donation matching, • Flexible schedule, • Health insurance, • Paid time off, • Parental leave, • Tuition assistance, • Vision insurance Why This Role Matters As a customer service professional, you'll be instrumental in keeping our business process running efficiently. Your expertise in order processing, expediting, and customer service will directly contribute to our company's success and growth. What You'll Do • Champion Geiger's core values: Continuous Improvement, Customer Focus, Personal Accountability, and Teamwork, • Manage orders effectively, inputting sales and shop orders into our business system (SAGE 300), • Coordinate order entry, product sourcing, purchasing materials through supplier portals and SAGE 300, • Keep customers and sales engineers informed about order progress, • A customer service professional with 1-3 years of relevant experience, • Adept at handling multiple tasks in a fast-paced environment, • A team player who's also comfortable working independently, • Proficient with various computer programs and quick to learn new software, • Detail-oriented with strong follow-up skills, • An effective communicator, both in writing and verbally, • Competitive compensation package including a signing bonus, • Comprehensive health benefits (medical, dental, vision) and wellness program, • 401(k) plan with company match, • Generous paid time off, • Tuition reimbursement for continued education, • Paid parental leave, • Time off for community volunteering, • Flexible scheduling and our friendly, collaborative environment This rate of pay for this position starts at $27 per hour and is commiserate with the experience. This position is also eligible for a sign-on bonus. Ready to Join the Team? If this role aligns with your skills and career goals, we encourage you to apply. We look forward to learning how you can contribute to Geiger's continued success! *Note: While we've outlined the primary responsibilities, we value unique skill sets and are open to discussing how your talents might benefit our team. Apply today and join the team at: Geiger Pump & Equipment is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law. Geiger Pump & Equipment also participates in E-Verify to verify identity and employment eligibility.

Job Description Tuckers Air Conditioning, Heating & Plumbing of Frederick, MD is looking to hire a full-time Client Services / Customer Service Rep to join our team and provide exceptional help to keep our business running smoothly. This CSR position starts at a competitive wage of $15.00 - $20.00/hr. You would also be eligible for fantastic benefits, such as: • 50% company-paid employees' health insurance - 2% match healthcare, • A company-matched 401(k) plan, • Paid vacations - 2 weeks of paid vacation initially, increasing up to 4 weeks as you grow with the company, • Paid holidays ABOUT TUCKERS AIR CONDITIONING, HEATING & PLUMBING The mission of Tuckers Air Conditioning, Heating & Plumbing is to provide high quality, efficient and professional services in an innovative manner that exceeds the expectations of our customers and surpasses all others in the HVAC industry. We believe so strongly in our employees that it allows us to offer the longest warranties and guarantees in the local market. We've built our business by hiring quality individuals that focus on the client's experience. We are striving to earn our clients' business for the long haul. This means providing value to and establishing trust with our clients that gets them excited to tell their family and friends about us. And it takes great people to accomplish that. This is why we offer our team competitive compensation, generous benefits, and a great work environment. YOUR LIFE AS A CLIENT SERVICES / CUSTOMER SERVICE REP As our Customer Service Rep / CSR, you are the "go-to" person at our company. A lot of information flows through our office, and you make sure that is accessible. Employees and clients alike depend on you for accurate information as well as exceptional customer service! You spend much of your time answering incoming calls regarding billing issues, product problems, service questions, scheduling, and general client concerns. As well as calling out to book, confirm, and survey upcoming or completed appointments. When it comes to booking those appointments, it's easy for you to maximize the time and mileage of the technician while still upholding an excellent customer service experience. Using your amazing organizational skills, you keep everything running smoothly and efficiently. You also provide fantastic customer service as you communicate with clients by phone and computer. With pride, you keep the office clean and organized. You enjoy keeping busy with a variety of tasks throughout the day and get great satisfaction out of ensuring that the administrative side of leak detection work is taken care of accurately and on-time! CUSTOMER SERVICE REP QUALIFICATIONS • A basic understanding of good phone etiquette and how to use it, • Basic technological skills WORK SCHEDULE This full-time CSR position typically works Wednesday - Sunday, 8:00 am - 4:30 pm. READY TO JOIN OUR CLIENT SERVICES TEAM? If you feel that you would be right for this office position in an essential industry, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 21703 Candidates must successfully pass a background check, and we also conduct pre-employment drug testing. Please note that any job offer extended will be contingent upon the results of both background and drug testing.

Job DescriptionDescription: NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are looking for people who are self-starters, enthusiastic, and most importantly people who love the car rental business and the opportunities that come with it. Applicants must have experience in Sales, Goal Setting, Customer Service, Problem Resolution, and Forecasting. If you enjoy working with people, have the drive and experience, this career is for you! We offer a generous hourly pay, monthly bonus and benefits package. BENEFITS: • Competitive Compensation / Direct Deposit / 401 (K), • EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY!, • Medical / Dental / Disability / Life Insurance, • Flexible Spending Accounts, • Medical Spending and Dependent Care Reimbursement Accounts, • Flexible Schedule, • Paid Holidays / Paid Time Off / Bereavement Leave, • Formal On-the-Job Training Program, • Credit Union Membership RESPONSIBILITIES: • Clean exterior and interior of vehicle according to service delivery standards., • Complete rental transactions and agreements for customers following established guidelines and procedures., • Sell company programs and services to customers in an effort to maximize sales opportunities and meet sales goals set by management., • Review completed contracts with customers to verify accuracy of information., • Perform other duties and projects as assigned. REQUIREMENTS: • The ability to perform basic arithmetic calculations manually or by utilizing a calculator., • Ability to work effectively in a team environment., • Possession of a valid driver's license and maintenance of an acceptable driving record is required., • A high school diploma or equivalent is required., • Prior sales experience is required. Equal Opportunity Employer. Apply now to submit your resume. Applicants must be 18 years or older and be authorized to work in the US. Applicants must have a valid driver’s license. Requirements:

Job Description Clearance: TS/SCI CI Poly Location: Annapolis Junction, MD Job Type: Full-Time Target Salary Range*: $50,000 - $65,000 *This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary Position Description Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. Essential Job Functions • Provides first contact and incident resolution to customers with H/W, S/W and application problems includes both customer telephone support as well as electronically submitted requests., • Provides polite and customer friendly service support for problem resolution, • Attempts to resolve as many incidents during the first contact, or at Tier 1. Efficiently escalates incidents to higher Tier II or Tier III when required, • Documents incident status and solutions in incident database tools, • Possesses current working knowledge of computers, printers, laptops and common windows applications, • Works through various types Tier II issues with telephone assist, • A+ CE (CompTIA), • HDI-CSR (Customer Service Representative), • HDI-SCD (HDI Support Center Director), • HDI-SCA (HDI Support Center Analyst), • ITIL Foundation, • High School Diploma/ GED + Relevant experience: 3 years + CCC Academy graduate, • Associates Degree + Relevant experience: 1 year + CCC Academy graduate, • Bachelors Degree + Relevant experience: 0 years + CCC Academy graduate, • Masters Degree + Relevant experience: 0 years + CCC Academy graduate, • PhD + Relevant experience: 0 years + CCC Academy graduate?

Job DescriptionDescription: Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints. Essential Functions: • Train, explain tasks, and assist in the solution of customer problems., • Answer incoming phone calls, faxes, emails and respond to customer requests., • Identify and assess customer’s needs to achieve satisfaction., • Handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution., • Go the extra mile to engage customers., • Key in new box information for all accounts., • Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts., • Responsible for taking paperwork from the “ready to be filed tray” and placing it in each customer’s folder., • At the end of each month, responsible for storing the previous month’s files in VRC boxes., • Work on special projects as required by the Customer Service Manager or Director of, • Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered., • Must have some computer knowledge., • Must be able to work with internal office personnel, sales & development representatives, records center personnel, and management., • Ability to work with external customers, potential customers, vendors, and suppliers., • Able to retain knowledge of services lines, prices, and delivery times., • Ability to multi-task, prioritize and manage time effectively. Physical Demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material. Education and Eligibility Requirements: • One (1) years’ experience., • Knowledge and ability-English and grammar., • Pleasant telephone voice/manner., • Ability to operate simple office equipment sufficiently to perform the job., • Typing skills (preferably 45-55 wpm) with 95 – 100% accuracy., • Must have proven customer support experience.

Job DescriptionJob Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. CommunicationSkills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Job Details PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 4. Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Additional Information Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Job DescriptionSalary: $16-$19 Who We Are We keep on growing because we only hire the best, and our customers love us for it. Weve been at this a long time. Youve probably seen our trucks and our ads. What you dont know is what its like to be a part of a team like this. How much you feel appreciated when you dont cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that youre the only representative they speak to. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. Why ChooseSeaside? • Competitive pay starting at $16-19/hour, • Medical Insurance we pay 100% of base insurance premiums for health, dental and vision foryou AND your family, we also offer employee life insurance policy of $15,000 with an option to upgrade coverage or add dependents., • Work life balance paid vacations, sick pay, holiday pay, and NO EMERGENCY ON CALL, • 401k Plan with a 4% match., • Paid Training, • Bonuses tied to performance. Our Core Values * SERVICE Leave every person or situation better than how you found them, give more than you receive * EMPATHY Make people feel seen and heard * AUTHENTICITY Talk TO people, not about them * SELF GROWTH Embrace discomfort, its an opportunity. Take charge of your own learning and opportunity no excuses and no blame. * INTEGRITY I do what I say I will, we are only as good as our word * DISCIPLINE Continuous improvement is always better than delayed perfection, no excuses * ETHICS Do the right thing even when no one is watching The Big Task The Customer Service Team puts a human face on all of Seaside Plumbings customer touchpoints. Youll be on the phone, managing email and chat, assisting customers with appointment needs as well as being a point-of-contact to resolve the occasional misunderstanding. Youre going to be completely empowered to WOW our customers. Well give you the training and tools to perform in a fast-paced, multitasking environment. If youre a star at your job you will have respect, admiration, excellent compensation, and an opportunity to grow. Responsibilities: * Answering incoming customer calls regarding company services, setting up customer accounts, and scheduling technicians * Provide timely follow up with the customer by making outbound customer calls * Responsible for maintaining a high level of professionalism with customers and working to establish a positive rapport with every caller * Utilize a courteous and pleasant demeanor to ensure the customer is satisfied and that all needed information is received during the call * Update customer information in the customer service database * Answer customer questions while navigating through multiple systems * Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers • Min call volume of 100 calls handled, • Speed to lead anything assigned to you is handled in UNDER 15 min. . . ideally its handled much faster, • No missed leads on anything assigned to you Requirements: * High school diploma or GED * 1+ years of customer service experience/ Call Center experience a plus • Must be able to maintain consistent expected call volume and other non-negotiables which will be discussed upon hire Excellent written and verbal communication skills * Adept in satisfying customer needs * Strong data entry skills with the ability to navigate through multiple systems * Must have strong follow up skills * Must be moderate to strong in MS Office/Google Drive * Must have knowledge of basic scheduling * Must have good typing skills and basic math skills * Should be able to assess situations quickly and enter information quickly into systems * Strong in problem resolution • Occasional 12-8 and Saturday shifts will be required, but scheduled in advance Other requirements: * Clean Background * Pass Drug Test * Reliable Transportation * Valid Drivers License * Service Titan System experience is a plus but not required. If you want to be part of something bigger than just a job make this career move and find exactly what youre looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning aboutSeaside Plumbingby visiting. When you're ready, please apply! Equal Opportunity Employer

Job Description Retail Contact Center Team Overview The Aspira Customer Service Center provides 24/7/365 inbound and outbound customer support, addressing inquiries, reservations, and purchases while adhering to company policies and contractual obligations. Position Purpose and Impact Seeking a Part-Time Bi-lingual Spanish, Customer Service Representative located in Maryland. The Customer Service Representatives manages inbound and outbound customer interactions, assisting with reservations, permits, and general inquiries. The role focuses on delivering exceptional service to foster long-term customer loyalty. This is a fully remote, part-time, position working approximately 29 hours per week. Responsibilities • Respond to inbound and outbound calls providing clear and professional communication and resolving customer inquiries or issues., • Follow established processes to assist customers with reservations, ticketing, permits, and other services., • Effectively transfer customers to the appropriate department when needed., • Seek management support when necessary for complex issues or escalations., • Document customer interactions accurately according to company standards., • Update customer accounts and system information accurately., • Meet individual KPIs and support department goals for customer service excellence., • Adhere to company policies, procedures, and performance standards., • Complete all required training and coaching within set timeframes., • Communicate effectively with leadership and team members during shifts, ensuring proper handoff of work., • Contribute to a positive team environment by delivering best-in-class service and supporting department goals., • Perform other duties as assigned to support the contact center., • Strong customer service skills with a professional, calm demeanor., • Ability to listen attentively, demonstrate empathy, and respond to customer needs., • Builds rapport with customers through friendly and professional interactions., • Proficient in following scripts and documenting customer interactions., • Demonstrates ownership and accountability, ensuring customers receive exceptional service., • High School Diploma or equivalent., • 1+ years of inbound contact center experience., • 2+ years of customer-facing experience in a service role., • Proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint)., • Basic proficiency in Microsoft Office Suite., • Familiarity with contact center software (e.g., Amazon Connect, Verint) is a plus. The below physical demands are representative of those required to successfully perform the essential functions of this job. • Visual Acuity: Close visual acuity to read and analyze data on a computer monitor., • Hearing Ability: Must be able to communicate effectively in person, over the phone, and through electronic media., • Manual Dexterity: Operation of a phone, keyboard, mouse, and general office equipment., • Repetitive Motion: Regular and consistent use of hands and fingers for typing, writing, and other computer-related tasks., • Lifting and Carrying: Occasional lifting and carrying of office supplies and materials weighing up to 10 pounds., • Sedentary Work and Body Position: The majority of work is performed while stationary or sitting at a desk or computer workstation. Prolonged periods of sitting and working on a computer are required. The ability to maintain the required body positions for extended periods, including sitting and using a computer is required. An ability to move within an office setting as well as departing and returning to a workstation punctually for assigned breaks periods is required.

Job DescriptionGeneral Collision Center 5720 Reisterstown Rd Baltimore, MD 21215 Customer Service Rep/Cashier Job Description General Collision Center is a busy and well-established auto body repair facility seeking a dependable and customer-focused CSR/Cashier to join our team. This position plays a vital role in customer satisfaction, front-office operations, and communication with insurance partners. The ideal candidate is professional, organized, and comfortable working in a fast-paced, customer focused, insurance-driven environment. Responsibilities * Greet customers in person and by phone in a friendly, professional manner * Provide excellent customer service throughout the repair and vehicle pickup process * Process customer payments accurately (cash, credit/debit, insurance co-pays, deductibles) * Prepare, review, and close repair invoices in coordination with insurance approvals * Communicate professionally with insurance adjusters and carriers regarding payment status, supplements, and customer accounts * Assist customers with insurance-related questions and explain basic repair and billing processes * Schedule vehicle drop-offs and pick-ups and assist with basic appointment coordination * Communicate with estimators, technicians, and office staff regarding repair status and insurer requirements * Maintain a clean, organized front desk and waiting area * Answer customer and insurance-related inquiries promptly and accurately Qualifications * Previous customer service or cashier experience preferred * Basic computer and point-of-sale (POS) skills * Experience working with insurance companies a plus * Experience with CCC ONE and ROME is a plus, but not required * Strong communication and interpersonal skills * Attention to detail and accuracy with payments, paperwork, and insurance documentation * Ability to multitask, prioritize, and stay organized * Professional appearance and reliable attendance * Auto body or automotive office experience is a plus, but not required Work Schedule * Monday–Friday: 8:00 AM – 5:00 PM * Saturday–Sunday: Closed Benefits * Competitive pay * Health benefits * 401(k) with employer matching * Paid time off * Employee discounts * Stable, long-term employment * Supportive team environment

Job Description Reggie Harris State Farm Agency located in Oxon Hill, MD has an immediate opening for a full-time, Licensed Insurance Customer Service Representative. We are a successful, growing agency focused on fulfilling the needs of our customers and creating success for our team. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... • $31,000 - $65,000 includes Salary plus bonus, • 401K Retirement Plan, • Medical option available, • Paid holidays (6), • Up to 4 weeks of paid vacation, • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Property & Casualty license, • Life and Health license (must be able to obtain), • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees.

Job Description The Customer Service Agent is a key link between the company and its customer base of collision repair shops in the region. The Customer Service Agent will play a crucial role in ensuring exceptional customer service and long-term satisfaction of our customers. Shift Schedule: 8 am to 5 pm Monday-Friday Duties/Responsibilities: · Product Expertise: Develop and maintain in-depth knowledge of auto collision parts and products, including features, benefits, and installation. · Customer Inquiries: Respond to customer questions regarding part compatibility, pricing, availability, and shipping, primarily over the phone. · Order Processing: Efficiently process customer orders, returns, and exchanges, ensuring accuracy and customer satisfaction. · Issue Resolution: Handle customer complaints or issues, provide timely solutions or escalate to management when necessary. · Inventory Awareness: Stay informed about inventory levels and product updates to provide accurate information to customers. · Collaboration with Teams: Work closely with warehouse, shipping, and other departments to ensure seamless order fulfillment. · Feedback Collection: Collect customer feedback and suggest improvements in products, services, or processes to management. Required Skills/Abilities: · High school diploma or equivalent; automotive parts or collision repair training is a plus. · Experience in customer service, preferably in the automotive or collision repair industry. · Strong understanding of automotive parts and their applications. · Proficiency in CRM software and order management systems. · Excellent communication and interpersonal skills. · Technical aptitude with automotive parts and repair processes. · Attention to detail and accuracy in order processing. · Strong problem-solving and negotiation skills. · Ability to multitask and prioritize in a fast-paced environment. Personal/Professional Attributes: · Empathy: Understanding and sharing the feelings of customers, especially when they are facing challenges with their vehicles. · Patience: Remaining calm and patient when dealing with frustrated or confused customers. · Adaptability: Flexibility in handling various types of customers and adapting to changing products and industry trends. · Stress Tolerance: Ability to maintain composure and effectiveness under pressure. · Team Player: Working cooperatively with other team members and departments. · Product Knowledge: Deep understanding of auto collision parts and their applications. · Technical Skills: Proficiency in CRM systems, order processing software, and other relevant computer applications. · Industry Awareness: Keeping up to date with trends and changes in the aftermarket auto collision parts industry. · Organizational Skills: Effectively managing tasks and priorities to meet customer needs and business objectives. · Professionalism: Maintaining a high level of professional conduct and representing the company positively. · Continuous Learning: Willingness to engage in ongoing learning about new products, technologies, and customer service techniques. FLSA Status: Non-Exempt Empire Auto Parts is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job DescriptionCall Center Team LeadOverview Renken Remodeling is looking for an experienced Call Center Team Lead to run the day-to-day rhythm of our call center while supporting our marketing and sales efforts. If you love turning inbound leads into booked appointments, keeping a team motivated, and tracking results like a pro, this role is for you. This position supports our regional territory and is in-office at our Frederick, Maryland location. What you’ll do * Lead, coach, and manage a call center team focused on scheduling sales appointments * Coordinate sales team schedules to ensure smooth daily coverage (no scrambling, no gaps) * Monitor campaign performance and report clearly and accurately to management * Ensure outstanding communication with prospective clients via phone, text, and email * Maintain clean, accurate CRM data entry and reporting * Partner with leadership to improve workflows, scripts, and team performance (good ideas welcome) What we’re looking for * Prior experience as a call center lead, supervisor, or similar leadership role preferred * Strong phone-based customer service skills and confidence managing team performance * Comfortable working in CRM and data management systems * Excellent communication, organization, and leadership skills * Ability to work independently in a fast-paced, in-office environment * Bonus: You can keep the team upbeat while still hitting the numbers Job details * Job type: Full-time (40 hours per week) * Work location: In-office (Frederick, MD) Powered by JazzHR KRJ18Yt9wV

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Paid time off, • Training & development At SERVPRO Team Gutierrez, we help people restore calm and clarity when their home or business is disrupted by fire, water, or mold. This role is for a service minded operator who brings order to the customer experience and accountability to the office. What you will do You will own the customer experience from first notice of loss through completion and follow up. You will lead the office team, enforce a consistent customer update cadence, keep Dash files compliant, and step in quickly when a customer concern escalates. You will fit here if you are: Self motivated, proactive, and service oriented Calm under pressure and strong in written communication Comfortable holding people accountable with direct, respectful feedback What you will own: Customer touchpoints and expectation setting for mitigation and reconstruction Customer update cadence so every customer knows what happens next Escalation resolution with documented outcomes and clean handoffs Day to day leadership for Job File Coordinators, Dispatchers, and admin staff File compliance and documentation quality in Dash Weekly office huddles and process reinforcement Customer satisfaction improvement through reviews, surveys, and Net Promoter Score (NPS) Onboarding, training, and performance conversations for the office team What success looks like: Customers feel informed and cared for throughout the job Dash files are audit ready with complete documentation The office runs with clear ownership, deadlines, and follow through Requirements: 3 to 5 years of customer service, operations, or office leadership experience (restoration preferred) Strong conflict resolution and follow through Proficiency in Microsoft Office. SERVPRO systems including Dash and Xactimate a plus Working knowledge of insurance driven restoration processes (IICRC preferred, bilingual a plus) Not for you if: You prefer to work independently instead of coordinating across the team to deliver a great customer experience You are uncomfortable resetting expectations with teammates when something is slipping You do not enjoy staying on top of details like notes, photos, and job file accuracy that keep claims moving and customers informed

Job DescriptionDescription: AFCO provides a wide range of quality professional and administrative services. Founded in 2006, we are a leading source of staffing services and business solutions to the Federal Government. Our service solutions improve a federal agency's performance and help meet mission goals. We are looking for motivated professional Call Center Representatives to support a Federal Agency. Quality Personnel will be utilizing government records systems to assist the department and base in its mission. If you meet these specific requirements outlined below, we invite you to apply! The Operator Services section within the NIH Call Center Services performs a vital role for the NIH as its voice communication center. The call center is open 24 x 7, 365 days a year and is staffed with a dedicated group of individuals providing voice and data communications, TTY related services, bi-lingual services and acts as a clearinghouse for all institutes of the NIH research community, NIH personnel, its patients, national and international health organizations and healthcare practitioners. Call Center Services employees are classified as “essential personnel” by the Department of Health and Human Services. · Follows NIH and Team AFCO-cFocus policies and procedures · Internal or external customer service and relationship management, serving as the first line of support, hospital staff support, and help desk · Serves customers by taking telephone, fax, and email; and providing information · Ensures the appropriate level of customer service is delivered · Ensure that correct information is shared with all callers and outstanding customer service is delivered by phone and in writing · Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members, and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems, and provide information · Support Signal Paging · Support Emergency Paging · Support NIH General Information Inquiry Calls · Support Overhead Paging · Support Language Interpreter Services (CYRACOM) · Support On-Call Schedule Management · Provide Daily Status reports Requirements: EDUCATION High School diploma EXPERIENCE Six months experience in and office setting SKILLS · Well suited candidates will possess the following skills: · Clear and concise communication. · Active listening. · Ability to problem solve · Ability to analyze customer issues, identify the root cause, and find effective solutions. · Show empathy and understanding towards frustrated or upset customers is crucial for building rapport and resolving conflicts. · Technical Proficiency using computers, CRM software, and other call center-specific technologies. · Ability to adjust to different situations, customer needs, and call center procedures is essential. · Strong organization skills to manage their time, prioritize tasks, and keep track of customer information. · Patience when dealing with difficult or demanding customers. · Ability to handle multiple tasks simultaneously, such as listening to a customer, typing notes, and navigating computer systems. · A positive and professional attitude to provide excellent customer service. · Quick and active learner and retain important information to ensure the proper information is conveyed to the client. · Ability to de-escalate tense situations and find resolutions that satisfy both the customer and the agency. SHIFTS MON - FRI Shift 1 7am-3pm Shift 2 7am-1pm Shift 3 7am-3:45pm Shift 4 8am-4:45pm Shift 5 9am-5:45pm Shift 6 3pm-11pm (midday) Shift 7 11pm-7am (night) SAT Shift 1 7am-3:45pm Shift 2 3pm - 11pm (midday) Shift 3 11pm-7a (night) SUN Shift 1 7am-3pm Shift 2 3pm-11pm (midday) Shift 3 11pm-7am (night)

Job Description The Net.America Corporation is looking for a Bilingual Customer Service Representative to perform the following tasks: • Answer, evaluate, and prioritize incoming telephone, voice mail, e-mail, online, fax and in-person requests for assistance from customers/stakeholders, • Using scripted and unscripted questions, interview customers/stakeholders to collect information and leads callers through diagnostic procedures to resolve customer inquiries, • Provide general and detailed explanations/information in clear, easy to understand language to customers/stakeholders, • Handle problem recognition, research, isolation, resolution and follow-up for routine customer inquiries, • Research inquiries/information using provided sources, including information sheets, handbooks, training materials, the internet, etc, • Document, logs and track calls using problem management database (ticket system), and maintains history records and related problem documentation, • Call Center experience, • High School Diploma, • Ability to identify problems, troubleshoot and be a problem solver, • Quality focus. Ability to conduct thorough analysis, • Self-motivated and desire/ability to learn new topics quickly. Works well independently and in a team setting in fast-paced environment under time constraints, • Customer service focus, • Demonstrated ability to establish and maintain an effective follow up system to ensure timely and accurate handling of information requests, • Good verbal, listening and written communications abilities, • Positive and confident telephone skills, • Basic computer skills, including MS Office software (i.e., Word, Excel, etc.) and internet, • Efficient keyboarding/typing skills, • Knowledgeable of IT help desk concepts and procedures The net.America Corporation is a highly successful woman-owned SBA EDWOSB 8(m) certified firm providing program management, information systems, and multi-channel contact centers to Federal government agencies. In business since 2000, net.America has a proven track record of providing efficient and effective professional services to federal agencies, such as FEMA, NASA, HUD, and TSA. For the past 15 years, net.America has been providing FEMA, TSA, COMMERCE, and HUD with program management support, software development, e-grants support, and Help Desk services.

Job Description Department: Practice Operations Reports To: Client Services Manager Hours: 8:00am to 4:30pm FLSA Status: Non-Exempt Location: 421 Fallsway, Main Clinic Supervisor: Yes Status: Essential On-Site Overview The Lead Client Service Representative (Lead CSR) performs multiple practice operations functions and across teams and/or locations to provide customer service to clients, staff and visitors. This role supervises CSR’s, ensures accurate data entry and excellent customer service, and works with the Client Service Manager to oversee daily administrative functions and performance improvement activities. Key Role Responsibilities • Sets clear expectations, creates a culture of open communication and helps team members solve complex problems through individual supervision and team meetings. Motivates and engages staff, fostering a professional and collaborative environment., • Performs the duties and responsibilities of a Client Service Representative (registration, scheduling, insurance verification, referrals, medical records and enrollment) with exceptional customer service skill., • Manages day to day operations/activities for an assigned area of administrative function. Monitor and improve team performance and morale. Track key performance indicators, identify trends and issues; recommend, model and support quality improvement and productivity activities., • Present and problem-solve staff and client matters to Practice Operations management. Respond promptly and appropriately to client questions, concerns, complaints and attempts immediate resolution. Lead or assist with de-escalating client and staff situations in waiting areas., • Precisely and timely inputs data into an electronic record and other database systems for registration, billing and client tracking. Generate and submit reports from EHR, Beacon and other software as directed by supervisor or Director., • Collaborates with Client Service Manager to ensure staff are meeting departmental goals, and complying with state, federal and all regulatory standards, • Perform other duties within the scope of CSR, as assigned. Knowledge, Experience and Skills Formal Education and Training • High school diploma or GED is required, • Associate’s degree preferred; relevant work experience may be substituted, • Course completion with accredited an program in community health, health education, health care or public health administration, human services, medical practice management systems or related fields is highly desirable., • Three years of experience as a patient service representative or similar role required, • Experience training or mentoring others in an office setting preferred, • Demonstrated experience with health care office technology(e.g.,Microsoft Office, Fax Comandan electronic health record)., • Familiarity with medical, administrative, ethicaland legal requirements of HIPAA and ADA, • Builds rapport; demonstrates good listening skills and a non-judgmental attitude, • Dependable and calm in challenging situations, • Actively improves knowledge and skills, • Helpful to others in making decisions on ethical matters in the workplace, • Knowledgeable of internal and external resources and can help the team to utilize them to achieve goals, • Ability to communicate professionally and effectively in English, both verbally and in written form, • Ability to work with minimum supervision and to prioritize work, • Ability to follow complex instructions and procedures, and problem solve as necessary, • Ability to convey clear expectations and delegate tasks, • Ability to work with clients from diverse backgrounds and with limited English proficiency, • Bilingual in Spanish and English preferred Read more about the people we serve here: Join us in advancing health equity and delivering exceptional care to our community’s most underserved populations. Apply today to be a part of something bigger. Health Care for the Homeless is an equal opportunity employer. Notice to Applicants Health Care for the Homeless participates in E-Verify. All newly hired employees are required to complete the I-9 Employment Eligibility Verification form and provide documentation proving their identity and legal authorization to work in the United States. We use the E-Verify system to confirm employment eligibility in accordance with federal law.

Job Description Skate Zone in Crofton, MD is looking for one customer service to join our 45 person strong team. We are located on 1082 Maryland 3 South. Our ideal candidate is a self-starter, ambitious, and reliable. Responsibilities • Greet customers and make them feel at home, • Answer any questions the customers may have, • Assist Customers in preparing their orders, • Clean work area as needed to maintain a tidy work environment, • Respond to all complaints in a friendly and professional manner Qualifications • Friendly attitude even when dealing with disgruntled guests, • Responsible and proven ability to maintain scheduling commitments, • Ability to problem solve quickly concerns customers may have By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description Controls Services Account Manager Position Overview The Controls Services Account Manager is responsible for driving revenue growth by developing, managing, and expanding customer relationships within the building automation and smart-building technology market. This role focuses heavily on consultative selling, helping customers understand the value of advanced automation solutions—especially remote monitoring, remote control capabilities, AI-driven optimization, and predictive analytics. The ideal candidate brings deep industry experience, a strong technical understanding of modern HVAC systems and BAS platforms, and the ability to translate customer challenges into tailored, high-value solutions. Key Responsibilities • Consultative Sales & Smart-Building Solutions, • Lead consultative engagements to diagnose customer needs, operational pain points, and long-term building performance goals., • Educate customers on the benefits of remote monitoring platforms, cloud-based analytics, AI-enabled building optimization, and automated fault detection/diagnostics (FDD)., • Develop ROI-driven proposals that highlight performance improvements, energy savings, and operational efficiencies enabled by AI and remote access tools., • Guide customers through digital transformation journeys—from legacy systems to modern, connected, intelligent building ecosystems. Sales & Business Development • Develop and execute strategic sales plans to expand market presence with end users, building owners, property managers, and targeted prospects., • Pursue system upgrades, retrofits, and migrations from existing AND competitor platforms., • Generate new business through proactive outreach and relationship-building activities., • Present and sell complete building automation system solutions and service offerings. Service Contract & Technology Subscription Sales • Promote and sell service agreements, including:, • Remote support and diagnostics, • Cloud-based monitoring subscriptions, • AI-driven performance analytics, • Traditional preventive maintenance programs, • On-site staffing / outsourcing solutions Account Management • Manage and grow an assigned portfolio of accounts, ensuring excellent service delivery and long-term customer satisfaction., • Collaborate with internal teams to ensure proposed service and technology offerings align with all Havtech offerings to ensure customer needs and technical requirements are satisfied. Example: Turn-key HVAC retrofits and/or mechanical service solutions are included in our comprehensive offerings., • Identify continuous improvement opportunities throughout the building lifecycle, including HVAC and automation upgrades, expanded remote monitoring, and AI-enhanced control strategies., • Serve as the trusted strategic advisor to customers seeking improved performance, reduced energy consumption, and better insight into building operations. Collaboration & Internal Coordination • Work closely with engineering, operations, project management, and executive leadership to deliver fully aligned solutions., • Provide competitive intelligence and customer feedback to inform product strategy and pricing., • Assist in forecasting, pipeline reporting, and strategic planning initiatives. Qualifications • 5+ years of experience in building automation, HVAC controls, smart-building technology, or related technical industries., • Proven success in consultative, solution-oriented selling, ideally involving remote monitoring, digital services, or AI-driven platforms., • Strong understanding of BAS, control theory, energy management, and emerging intelligent building technologies., • Ability to interpret building plans, specifications, and technical requirements., • Excellent communication, presentation, and relationship-building skills., • Self-motivated and organized with the ability to manage complex sales cycles., • Valid driver’s license and ability to travel regionally as required. Preferred Skills • Experience selling remote monitoring platforms, cloud analytics, or AI-based building optimization products., • Familiarity with major BAS platforms (e.g., Tridium/Niagara, Honeywell, Alerton, Johnson Controls, Siemens)., • Ability to articulate the value of FDD, machine learning, and predictive maintenance technologies to non-technical and technical audiences., • Experience working with building owners, facility managers, mechanical contractors, or energy services organizations. Why Join Us • Play a key role in helping organizations transition to intelligent, data-driven building service operations., • Represent cutting-edge technologies that drive measurable ROI and sustainability outcomes., • Join a team committed to customer and employee satisfaction with a focus on innovation, customer success, and delivering market-leading HVAC solutions., • Competitive compensation, commission, and benefits package.

Job Description Universal Energy Solutions is excited to announce an opening for a Customer Service Representative in Baltimore, MD, offering weekly pay! We are seeking a service-oriented professional who thrives in a fast-paced environment and is dedicated to providing exceptional sales service to our customers. In this role, you will be responsible for addressing customer inquiries, resolving issues, and promoting and selling our sustainable energy solutions to B2B customers. Your ability to communicate effectively and build relationships will play a key role in delivering customer satisfaction and ensuring a positive experience with our brand. Responsibilities • Respond to B2B customer inquiries through direct sales., • Provide accurate information regarding our products and services to assist customers effectively., • Document customer interactions and maintain detailed records of inquiries and resolutions., • Identify opportunities for upselling or cross-selling energy solutions tailored to customer needs., • High school diploma or equivalent., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to handle challenging customer situations with professionalism and empathy., • Proficiency in using computers and various software applications., • Rapid advancement opportunities, • Professional sales training curriculum, • Paid Training, • Weekly Pay

Job DescriptionCompany Description JOIN THE TEAM THAT DELIVERS MORE THAN JUST PIZZA! Be the Voice. Be the Energy. Be the Difference. Great things are happening at Domino's—and we want you to be part of it! We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service. Whether you're helping a customer choose their favorite toppings or making a perfect pizza, you're the face of our brand and the heartbeat of our stores. Why Join Us? • We promote from within—99% of franchise owners started as CSRs, drivers, or managers!, • Opportunities to grow into leadership roles, • Flexible scheduling that works for you, • Competitive pay, • Fun, fast-paced team environment, • Employee discounts on all your favoritesJob Description What You'll Do • Greet customers in person and over the phone with a friendly, positive attitude, • Take accurate food orders and enter them into our point-of-sale system, • Prepare food while maintaining Domino's quality and food safety standards, • Keep the store clean, organized, and welcoming, • Handle customer concerns with care and professionalism What We're Looking For • Must be 16 years or older (18+ may be required for specific tasks or shifts), • Great communication and people skills, • Basic math and computer skills, • Able to thrive in a fast-paced environment, • Customer service or restaurant experience is a plus but not required Additional Information Start Here. Grow Fast. Go Far. You're not just joining a job—you're starting a career with a company that believes in your potential. Apply now and become part of the Domino's team that delivers more than just pizza—we deliver opportunity! This job description is not intended to be a comprehensive list of the duties and responsibilities of the position. Pizza Tigers LLC may modify the duties and responsibilities of the position in its sole discretion at any time without notice.

Job Description Customer Service Representative Location: Halethorpe, MD Full Time: Hourly Hourly Rate: $17-$20/hr. + other spiffs and bonuses About Len the Plumber Heating and Air When you join Len the Plumber Heating & Air, you’re not just starting a job—you’re becoming part of a family. We value teamwork, respect, and integrity in everything we do. Our technicians, customer service staff, and support teams work side by side to deliver the kind of service we’d want for our own families. We celebrate wins together, invest in each other’s growth, and create an environment where you can do your best work and feel proud of the difference you make every day. Why join our team? • Competitive Pay, • Weekly paycheck, • Performance Bonus, • Free Uniforms, • 401(k) match & health benefits (Medical, Dental, Vision), • Short & Long-Term Disability + Life Insurance, • PTO, • Handle inbound customer calls and convert them into scheduled appointments, • Make outbound calls to schedule or follow up with customers, • Ensure customer satisfaction through follow-up calls, • Update customer records with accurate, timely information, • Maintain communication with dispatch and management, • Remain calm and professional under pressure, • Excellent verbal and written communication skills, • Positive, professional, and friendly demeanor, • Strong problem-solving and multitasking abilities, • Self-motivated, organized, and team-oriented All employment offers are contingent on successful completion of a criminal background check, drug screening, and motor vehicle report (if applicable). These are conducted in compliance with applicable laws and regulations. Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job. EOE

Job Description In order to be considered, you must attach a cover letter Who we are: From our inception in1836, when Stephen Holland and Frederick Sherry began as woolen merchants in London’s Golden Square, Holland & Sherry has specialized in the finest textiles for the apparel industry. In 1998, Holland & Sherry Interiors was born out of this legacy. Taking inspiration from these traditional apparel fabrics, our interiors textiles have a transitional quality suited for all aspects of the decorated room. With wool, our most celebrated natural fiber, we have pushed the boundaries of design and performance to create a collection defined by excellence and rooted in heritage. In addition to fabrics, Holland & Sherry has developed collections which range across product categories from custom embroidery, rugs, wallcovering and trim, to leather, hardware and lighting. Every item we produce reflects our core values of quality and craftsmanship, in keeping with what Holland & Sherry started180 years ago. Our growing company is seeking a Client Services Representative for our Owings Mills office. Our new team member must be a self-starter, highly motivated and capable of working efficiently on an individual level as well as on a team. Our company is rapidly expanding, creating exciting new opportunities for career growth Description • Provides a thoughtful customer service experience to clients throughout the ordering process via email and phone • Generates quotes, perform stock checks, place orders, and advise tracking, • Collaborates with the sales team and other departments to ensure client’s needs are met and their overall experience exceeds expectations, • Reviews sales reports regularly to monitor the timely completion of client’s orders, • Manages client’s expectations and provide solutions while adhering to our company’s policies and procedures, • Provides administrative support to the team in the office Qualified candidates will have the demonstrated ability to be organized, punctual, and personable while working in a fast-paced/deadline driven environment. We are looking for someone who is polished, professional and delivers excellent customer service to our clients. An eagerness to learn and excellent attention to detail will take you far in this company. Excellent verbal and written communication skills are a must. General Requirements • Associate’s Degree or equivalent job experience, • 2-3 years experience in a customer service role and/or office setting, • Polished phone and email etiquette, • Proven experience learning a wide array of software programs, • High proficiency in the Microsoft Office suite (including Excel, Outlook, and Word) with an inclination to learn CRM systems specific to Holland & Sherry, • Interior Design industry background is helpful but not required Why this is a great opportunity Holland & Sherry is an industry leader, and we have grown steadily every year we’ve been in business. Our worldwide team is made up of smart, dedicated, interesting people who make terrific coworkers. We offer a competitive starting salary, an outstanding benefits package including PTO, medical, dental, and vision insurance, short- & long-term disability, and of course 401(k) with match and stock. . Holland & Sherry is an EEO Employer. Pay Range: $23 - $25 per hour, depending on experience. Powered by JazzHR GiIKWrOazE

Job Description Christian Durand - State Farm Agency, located in Gaithersburg, MD has an immediate opening for a Bilingual (Spanish/English) Account Representative (Sales and Service). Insurance experience is not required as we will train the right person with the right personality and skill set! We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. What we provide • Base Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements • Bilingual (Spanish/English), • Insurance Sales Experience/ Property & Casualty and L/H licenses preferred., • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Successful track record of meeting sales goals/quotas preferred, • Excellent communication skills - written, verbal and listening, • Self-motivated, • Ability to multi-task, • Ability to effectively relate to a customer, • Property & Casualty license (must be able to obtain), • Life & Health license (must be able to obtain)

Job Description GRM Information Management Services LLC Customer Service Representative GRM Information Management Services, a leader in the Document Management Industry is currently looking for an experienced Customer Service Representative to join our team at our Capitol Heights, Maryland office. Job Description: • Handle incoming phone calls and email requests at the Customer Service desk., • Generate and track daily work orders via Inventory Management System, • Schedule and coordinate customer pickups and deliveries., • Respond to client questions or concerns, • Interact with Dispatch and Account Management to ensure customer satisfaction., • Data entry and order processing experience, • Ability to handle heavy phones in a fast-paced environment; active listening and conflict resolution, • Positive attitude, friendly disposition, • Must possess excellent verbal/written communication and interpersonal skills, • Ability to work as both part of a team and independently, • Ability to multi task several processes simultaneously, • Well organized and detail oriented, • Intermediate computer skills (Email, Excel, etc.). GRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.

Job DescriptionJob Description CSR - Insider Position Description Department: Store Operations Job Title: CSR - Insider FLSA Classification: Non-Exempt Reports To: General Manager Regional Operations Manager – secondary report Direct Reports: N/A Indirect Reports: N/A Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition. There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care. Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino’s; go somewhere else to be average. Pizza Maker responsibilities: · Making Domino's high quality pizzas · Food and portion control · Hygiene and food safety · Food preparation · Taking customer orders and up selling · General cleaning & organization duties CSR responsibilities: · Taking orders over phone and in person · Greeting customers within 10 seconds · Building relationships with customers · Up selling · Cash handling · Keeping the customer area clean · Assisting Pizza Makers with toppings and dough. If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time – there's something for everyone in-store. Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's in-store staff enjoy: · Greater variety · Smaller teams, make friends easier · Flexible hours · Fast career progression · Training opportunities & rewards Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: · An EXCEPTIONAL and POSITIVE attitude · You must be 16 years of age or older. · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) · Must be able to make correct monetary change · Verbal, writing, and telephone skills to take and process orders · Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed · Ability to enter orders using a computer keyboard or touch screen · Ability to comprehend and give correct written instructions · Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person · Talking and hearing on telephone · Near and mid-range vision for most in-store tasks · Depth perception · Ability to differentiate between hot and cold surfaces · The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. · Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino’s Pizza ® is an Equal Opportunity Employer.