Customer Service jobs in Arlington, Virginia - Page 10Create job alerts

Job DescriptionSteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve. We are seeking an Account Manager for the Department of Veterans Affairs (VA) with deep experience working within the VA and across all capture, bid proposal, and delivery functions. The VA Account Manager develops and executes a strategy to identify promising new business opportunities within the VA, leveraging SteerBridge’s SDVOSB status and past performance. The ideal candidate utilizes extensive relationships to develop effective teaming strategies that drive new business for the company. The ideal candidate is a thought leader who can see the big picture while demonstrating capability and willingness to drive detailed solutions. The candidate fully embraces SteerBridge’s aggressive culture and “growth through delivery” mindset.Benefits • Health insurance, • Dental insurance, • Vision insurance, • Life Insurance, • 401(k) Retirement Plan with matching, • Paid Time Off, • Paid Federal HolidaysRequired and Desired Skills, • Develop, organize, and execute significant VA capture activities., • Create and execute VA customer engagement plans., • Determine VA customer requirements, pain points, acquisition strategies, and evaluation priorities., • Perform and/or lead research efforts to build a deep capture pipeline and continually prioritize efforts to maximize return., • Assess the competitive landscape and determine optimal teaming partners based on shared business goals and complimentary functional capabilities., • Maintain and cultivate customer engagement with key stakeholders, and identify appropriate venues for relationship building and gathering strategic market intelligence., • Coordinate meetings with potential industry partners to share insights on the market, capabilities, and opportunities for innovation., • Establish win strategies and value propositions to translate to capture and proposal team., • Create and manage qualified pipeline of VA opportunities over a 3-5 year forecast period. For those efforts:, • Perform competitive analysis and outreach to build opportunity-specific teams., • Manage NDA and Teaming Agreement communications (with the help of the in-house Contracts team)., • Serve as the Capture Manager during the RFP response stage by leading the proposal team in developing a winning proposal, with specific help in developing win themes, competitive pricing, and presenting a clear understanding of the customer., • Assume a leadership role in SteerBridge’s weekly capture meetings, present strategies, and develop actionable roadmaps to advance opportunities through the sales cycle.PROFESSIONAL EXPERIENCE / QUALIFICATIONS, • Must be a US Citizen., • Bachelor’s degree, preferably in related technical or health field, • Minimum of 5 years total Business Development/Capture/Growth experience with the Federal Government and at least 3 years of recent experience with the VA; direct VA experience in a delivery capacity can be substituted., • Existing expertise and relationships within OIT, VBA, and/or VHA to facilitate strategic teaming relationships and customer intimacy., • Knowledge of VA systems, business and operational processes, organization structure, mission, etc., • Network of VA customers/key people/teaming partners., • Knowledge of how business actually gets done at the VA., • Ability to obtain a SECRET security clearance.Preferred:, • Reside locally in Northern Virgina/Suburban Maryland/DC area.

Job Description Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in McLean, VA, and Charlotte, NC, identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization. Job Summary: We are seeking a skilled and motivated Account Manager to join our dynamic team. The Account Manager will be responsible for building and maintaining strong relationships with our clients, serving as the primary point of contact to ensure client satisfaction. The ideal candidate will have excellent communication and negotiation skills, a strong customer focus, is detail-oriented, CRM experience, and holds a proven track record in Account Management. This role is based in person at Global Guardian headquarters in McLean, VA. If you are a results-oriented professional with a passion for client success and an interest in security, we would love to hear from you. We are looking for someone who thrives in a fast-paced, collaborative environment. Please submit your resume and a cover letter outlining your relevant experience and why you believe you are the ideal candidate for this position. Responsibilities: * Develop and maintain long-term relationships with a portfolio of assigned clients. * Serve as the primary point of contact for client inquiries, requests, and concerns. * Understand clients' business objectives and provide strategic guidance and support to achieve their goals. * Proactively identify upsell and cross-sell opportunities to maximize client revenue and profitability. * Collaborate with internal teams, such as Sales, Marketing, and Operations, to ensure smooth client onboarding, implementation, and ongoing support. * Conduct regular business reviews with clients to assess their satisfaction, identify areas for improvement, and present new products or service offerings. * Distribute Marketing Campaigns and relevant resources to clients. * Support organization by maintaining the Customer Relationship Management (CRM) – ensuring all opportunities are correctly categorized and all existing data is accurate and complete. * Monitor and analyze client performance metrics, providing insights and recommendations to optimize their results and ensure customers remain within allotted purchased product amounts. * Prepare and deliver accurate reports and forecasts to management and clients. * Stay up to date with industry trends and market conditions, sharing relevant insights with clients to enhance their business strategies. Qualifications: * Bachelor’s degree in International Relations, National Security, Business Administration, or a related field, or military experience. * 2+ years Account Management experience, preferably in a B2B environment. * Hyperresponsive to both internal and external requests. * Effectively present and educate clients on the benefits of the Duty of Care Membership program. * Excellent communication, interpersonal, and relationship-building skills. * Strong customer focus and ability to understand clients' needs and expectations. * Proactive and self-motivated with the ability to work independently and as part of a team. * Exceptional negotiation and problem-solving skills. * Proficient in using CRM software (Salesforce, Hubspot, etc.) and other relevant tools. * Familiarity with the security industry's best practices and market trends. * Ability to multitask and prioritize effectively in a fast-paced environment. * Willingness to travel occasionally to meet with clients as needed. Position Type and Schedule: * Regular Full-Time (RFT) Exempt * Forty-hour workweek. In person position in McLean, VA * Salary Range: $65,000 - $75,000 annually * May require domestic travel Work Environment and Physical Demands: Reasonable accommodation requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the demands of the job include: * Frequent sitting and standing for periods. * On occasion, perform stressful and physical activity when needed. * Ability to lift 10 – 20 pounds when required. Equal Opportunity Employer Statement: Global Guardian is an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status, or genetic information. If you need reasonable accommodation regarding the application process, do not hesitate to contact . Powered by JazzHR qTQ0TRNJiX

Cherry Bekaert Recruiting is seeking an experienced Interim Non‑Profit Accounting Manager to provide hands‑on accounting leadership during a transitional period.This role will oversee day‑to‑day accounting operations, manage and support a small accounting team, and ensure timely and accurate

Required qualifications include a Bachelor's degree in Accounting or Finance, a CPA, and 5+ years of accounting experience, ideally within a nonprofit environment.

Overview As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. Strong customer service experience (preferably in travel or hospitality). Perks 100% remote work with flexible sc

What You’ll Do Provide responsive and professional customer support via phone, email, and online messaging Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations Communicate essential travel details, documentation requirements, and agency guide

What You’ll Do on a Typical Day Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business tr

What You Will Do Design custom itineraries for adventure seekers, including hiking trips, cultural expeditions, and off-the-beaten-path escapes Guide clients through destination choices, lodging, transportation, and activities tailored to their travel style Build trust and loyalty through personaliz

A leading financial consulting firm is seeking a highly experienced Senior Asset Accounting Manager to lead asset and property accounting operations. This role oversees complex PPE and regulatory accounting tasks across multiple states. This fully remote position offers a challenging role with signi

A leading staffing firm seeks an Interim Accounting Manager to lead audit preparation and ensure compliance with nonprofit accounting standards. Ideal candidates will have nonprofit accounting experience, audit preparation skills, and familiarity with both 501(c)(3) and 501(c)(4) entities.

A national accounting service provider is seeking an experienced Accounting Manager for a part-time, remote position in Washington, DC. Candidates should possess strong experience in federal government contracting, proficiency in relevant accounting software, and a commitment to fostering client rel

Remote Accounting Manager (Client Services). As a Client Accounting Manager, you will consistently deliver an exceptional experience to your owned client relationships. Deep understanding of generally accepted accounting principles, processes and technologies.

The ideal candidate will possess a valid CPA and at least five years of accounting experience, including a deep understanding of GAAP and lease accounting. This role entails owning accounting activities including lease management, financial reporting, and process automation. This position offers the

Interim Accounting Manager / Controller (Nonprofit) Location: Alexandria, VA (Hybrid – 1–2 days onsite) Engagement Type: Interim / Contract Pay Rate: $55–$60 per hour Start Date: ASAP Position Overview A well‑established nonprofit organization is seeking an Interim Accounting Manager / Cont

A leading hotel and resort company is seeking a Manager for Hotel Accounting at their Tysons, Virginia location. This role involves establishing procedures, managing accounting teams, and ensuring compliance with financial regulations. Candidates should have 5+ years of experience in accounting, str

A global travel management company is seeking a Travel Consultant to provide exceptional customer service to Defense and Government travelers. Responsibilities include arranging business travel, ensuring compliance with client standards, and leveraging GDS (Sabre) for bookings. Applicants should hav

Job Description Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you. You’ll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment. You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back. With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that’s the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… • This role is based onsite and requires working from our office location during regular business hours., • Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments., • Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules—don’t worry, we will train you!, • Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate, • Use your sharp listening skills and probing questions to identify the customer’s concern and evaluate their needs, • Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results, • Reschedule unserviced accounts within 24 hours, • Participate in quality assurance processes, programs, and initiatives, • Safeguards customer’s privacy and other proprietary information What type of benefits will you receive? • Pay of USD $18.00 to $23.00 hourly, • Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance, • 401(k) plan with company match, employee stock purchase plan, • Paid vacation, holidays, and sick leave, • Employee discounts, tuition reimbursement, dependent scholarship awards, • Industry leading, quality, comprehensive training program Why should you choose Orkin? • Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers, • The Pest Management Industry is growing – and is a recession resistant line of business, • You have a service-oriented mindset that leads you to build loyalty and trust with clients, • You hold yourself responsible to commitments, • You value being part of a team, • You want to join a company that supports the community Qualifications What do you need to be successful? • Previous experience in Customer Service or Sales preferred, • High School Diploma or equivalent required, • Excellent interpersonal and communication skills, • Basic computer skills in various software and web-based applications, • Proficient in Microsoft Office, • Strong attention to detail and follow through, • Demonstrated ability to prioritize tasks and manage time efficiently Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: • Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time., • Be able to regularly lift and/or move up to 25 pounds. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

As a Remote Travel Consultant, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. Community culture where passion for travel, connection, and meaningful memories drives everything we do. Experience in customer servic

A global travel management company is seeking an Ovation Specialize Travel Consultant to provide exceptional travel service to corporate clients.This role involves arranging complex travel logistics and ensuring adherence to corporate travel policies.Ideal candidates will have a detailed understandi

Job Description MTS is a full service Corporate Travel Company that has been in business for over 30 years. We are currently accepting resumes for both part time and full time Travel Agents. The position requires: • must work in office in Annandale, VA with reliable transportation, • must have at least 1 year Sabre Reservation System experience Please send resume and cover letter to

Job DescriptionAccount Manager – LePrix LePrix is a fast-growing platform revolutionizing how retailers source pre-owned luxury at scale. We are seeking a highly motivated and experienced Account Manager (AM) to join our team and play a critical role in driving operational excellence and client success across our sales organization. As a Account Manager, you will oversee key account processes, support sales strategy execution, and ensure best-in-class service delivery. You’ll work closely with senior sales executives and cross-functional teams to deliver exceptional client experiences and build long-term, successful partnerships. Key Responsibilities Client Success & Relationship Management • Proactively manage the overall health and success of client partnerships from launch through ongoing order fulfillment., • Serve as the primary point of contact for client inquiries, issues, and escalations, ensuring timely and effective resolution., • Own the end-to-end client experience, ensuring goals, expectations, and service levels are consistently met or exceeded., • Manage and deliver monthly performance analysis reports, providing actionable insights and strategic recommendations to improve client productivity., • Collect and analyze key performance metrics to ensure client expectations are being met., • Organize and synthesize quarterly client feedback, reporting insights and improvement opportunities to internal teams. Order & Fulfillment Management • Manage execution, tracking, and delivery of partnership launches, milestones, and project goals., • Ensure service-level targets are consistently met, delivering a best-in-class client experience., • Manage and align client SLA expectations in collaboration with operations and fulfillment teams., • Partner with clients and internal stakeholders to identify optimization opportunities across order processing and fulfillment workflows., • Collaborate cross-functionally to resolve payment, shipment, and fulfillment-related issues., • Communicate effectively across teams to align departmental objectives and ensure seamless execution. Service Level Optimization • Manage partnership requirements and ensure contractual terms are met by both LePrix and the client., • Monitor internal and external KPIs to ensure service-level targets are achieved., • Identify gaps and implement improvement strategies to continuously enhance service quality. Project Management & Process Improvement • Identify, organize, and lead client-focused projects aimed at improving performance and experience., • Collaborate on initiatives across web development, UX, IT/systems, operations, logistics, and client services., • Partner with data and analytics teams to identify reporting gaps and support implementation of new reporting solutions., • Ensure compliance with internal SOPs while maintaining inventory and financial accuracy., • Champion continuous improvement initiatives that enhance efficiency, scalability, and client satisfaction. Qualifications • Minimum 3 years of experience in Sales Operations, Client Services, Retail/Resale, eCommerce Operations, or a related field., • Strong project management capabilities with a proven ability to manage multiple priorities., • Excellent analytical skills with the ability to independently build reports and interpret data., • Exceptional organizational and time-management skills., • Strong client relationship and stakeholder management skills., • Clear, confident communicator with strong presentation and interpersonal abilities., • Proven experience with CRM systems (e.g., Close or similar platforms)., • Highly proficient in Excel and Google Workspace (Docs, Sheets, Slides) and Microsoft Office., • Solid understanding of common eCommerce KPIs, target setting, and industry benchmarks., • Self-motivated with a continuous improvement mindset; curious, self-aware, and open to feedback., • Energetic, positive, solutions-oriented attitude with a strong drive to exceed client expectations., • Passion for and knowledge of pre-owned fashion and sustainable luxury., • Bachelor’s degree in Business Administration, Operations Management, or a related field., • Must have valid work authorization to work in the United States., • Occasional travel may be required.

Job Description Bernstein Management Corporation (BMC) has been a regional leader in real estate management for 70 years. BMC's investment affiliate is a fully discretionary, private real estate fund with assets valued at over $2.0 billion, low leverage and significant capacity to make additional investments. Focusing exclusively on the Washington D.C. metropolitan area, the portfolio currently includes 90 properties representing over 5,800 residential units and 4.0 million square feet of commercial space including office, retail and industrial assets. BMC's team of over 250 industry professionals manage the portfolio with a hands-on, vertically integrated approach. For more information, visit bmcproperties.com. Role Overview The Accounting Operations Manager takes the lead position in all cash management, including ensuring that all cash items are recorded on a timely basis, accounts are properly reconciled, and appropriate safeguards are implemented both internally and with banks. In addition, this role takes the lead on Cashflow forecasting & Internal Financial Reporting for BMC and related entities. This is a leadership role that involves strategic planning, risk mitigation, and strong oversight of daily operations. The Accounting Operations Manager plays a critical role in support of executive decision making and as such must be comfortable working with all levels of the business. The Accounting Manager will report directly to AVP of Accounting and supervise 2 direct reports. We have a hybrid work model with the expectation of 4 days minimum in the corporate office to collaborate, innovate, and celebrate, subject to change based on business needs.Specifically, this role would be responsible for: Key requirements and responsibilities associated with this position are: • Oversee daily operations and reporting including cash positioning, cash pooling, and managing intercompany funding, ensuring sufficient liquidity for operations and investments., • Prepare Weekly, Monthly and Annual Cash Flow Projections for BMC and Related entities, • Responsible for preparation and oversite of all monthly and quarterly internal reporting for BMC Related entities, • Responsible for oversite of Lender Reporting & Board Reporting deliverables, • Review of Monthly Operating Reports & Annual Budgets for Service Companies, • Oversee the implementation of treasury management systems, ensuring seamless integration with Yardi system and efficient processing of financial transactions., • Prepare and review transfer and funding requests as needed., • Review monthly bank, security deposit, and tenant refund reconciliations., • Optimize working capital through effective cash management strategies and manage excess operating cash to maximize returns while maintaining liquidity., • Manage strong relationships with banks and other financial institutions, including opening and closing bank accounts, maintaining certificates of deposits, and monitoring interest rates being earned., • Oversee company credit card program including adding or removing cards, adjusting credit limits, and monitoring card activity., • Enter journal entries and review/post entries prepared by others, ensuring compliance with appropriate accounting methods., • Establish and enforce internal control frameworks, including all necessary segregation of duties and dual authorizations, and ensuring compliance with policies and regulations., • Maintain and periodically update policy and procedure manuals for key financial processes and evaluate improvements as necessary., • Lead, mentor, and develop team members., • Complete ACH authorization forms for tenant deposits and lender debits., • Oversight of Concur platform, including managing the connection to the company credit card program and liaising with Accounts Payable team for payment., • Progressive accounting and finance experience to include, but not be limited to month end close, annual audits, financial reporting, staff development and management, • Strong analytical and problem-solving skills with attention to detail., • Experience in administration and operation of banking platforms and other related financial 3rd party platforms such as Concur, Nexus, Yardi, etc., • Proficient in Microsoft Outlook, Excel and Word., • Strong written and verbal communication skills; comfortable working with stakeholders at all levels., • Self-starter who can manage multiple priorities and deliver results in a fast-paced environment., • Bachelor's degree in Accounting, Finance, or related field, • Experience in a multi-entity environment with intercompany transactions, • Yardi (property management accounting software) experience strongly preferred, • Ability to develop and maintain reports using SQL, Advanced Excel, Power BI, etc At BMC, we know that work/life balance is not just important, it's necessary. As a member of our team, your experience will be valued, and your hard work will be rewarded with a generous benefits package including paid time off, medical plan options, 401K match with immediate vesting, rent discount at BMC properties, paid volunteer leave, gym membership contributions, and company-wide social outings. The market-based pay range for this role is $115,000-$140,000 annually (plus additional bonus incentives), negotiable based on qualifications. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant. For a summary of BMC's employment benefit offerings, please click here. Bernstein Management Corporation is an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.

Job DescriptionCompany Description Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting hourly rate of $22 YOUR ROLE AT SIXT • You welcome all customers upon arrival and gather feedback to improve their future rental experience, • You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels, • You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process, • You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location, • Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience, • Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship, • Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications, • Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane, • Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future, • Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays, • Bonus Plan Take advantage of a bonus plan based on performance, • Employee Assistance Program Access support whenever needed through our Employee Assistance Program, • Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees, • Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearanceAdditional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Job DescriptionSalary: Are you looking for a distinguished second-career opportunity following a successful military or law enforcement career where your experience is valued? Are you seeking an environment that is calm, controlled, and low-stress with a focus on discretion and respect? We've got a job for you! Apply today. The Metropolitan Club offers a one-of-a-kind hospitality culture with consistent Monday through Friday hours, predictable schedule and a generous hourly rate (additional bonus potential), providing service in the most iconic private city clubs in DC. Key Job Responsibilities • Maintain a visible and professional presence to monitor and manage front door, lobby, and coat check areas ensuring an engaged and seamless experience, • Enforce Club by-laws and standards respectfully, including dress code and electronic device policies, redirecting members or guests to appropriate areas when necessary, • Assist with any member requests including luggage, packages, umbrellas, wheelchairs, • Provide accurate information and directions to Club events and services, • Maintain cleanliness and order of the front entrance and adjacent public areas Hospitality • Maintain a neat, clean, and professional uniform appearance and practice good daily personal hygiene, • Demonstrate a consistently positive, calm, and member-focused demeanor, • Exhibit integrity, discretion, maturity, and sound judgment at all times, • Uphold the traditions, standards, and culture of a The Metropolitan Club Experience & Qualifications • Experience in military service, law enforcement, or a Federal agency, • Previous experience serving distinguished clientele, • Knowledge of the city including local attractions, services, events, • Success in a team environment demonstrated ability to work well with others, • English: high level of proficiency required. Ability to write, speak, comprehend, and converse with native speakers. Requirements • 20-28 hours per week | Part-Time, • Schedule flexibility required to accommodate split shifts, evenings, and occasional weekends, • Able to complete physically demanding tasks with efficiency, • Able to stand for up to 8 hours, walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist, • Able to lift, carry, reach, and handle luggage and packages up to 100 pounds, • Ability to work outside in summer and winter weather extremes Benefits (Eligible following 90-day introductory period) • Vacation (accrued) and sick pay, • Retirement plans (401 k with matching), • Meals provided The Metropolitan Club of the City of Washington The Metropolitan Club was organized in 1863 for literary and social purposes and for the mutual improvement of its members. The continuing aim of the Club is to provide a place where members can pursue these objectives and to which they want to come frequently for relaxation and enjoyment.

Job Description Customer Service Manager – Operations & Experience Location: Alexandria, VA Employment Type: Full-Time Compensation: $90,000+ annually Overview Lead a high-performing team in a fast-paced, high-volume customer service environment where consistency, accountability, and execution drive success. We’re looking for a hands-on leader who knows how to build strong teams, manage performance, and deliver a high-quality customer experience at scale. This role is ideal for someone from hospitality, retail, or customer service leadership who thrives in structured environments and leads from the front. No industry-specific experience required — full training provided. What You’ll Do • Lead daily operations in a high-volume, customer-facing environment, • Manage, coach, and develop a team of 30+ employees, • Drive accountability to performance metrics, service standards, and productivity goals, • Ensure every interaction is professional, efficient, and high-quality, • Oversee scheduling, staffing, and workflow management, • Monitor and improve KPIs related to volume, efficiency, and customer experience, • Identify operational gaps and implement process improvements, • Step in as needed to support the team and maintain service levels What This Role Feels Like • Fast-paced environment where priorities shift and strong leadership is critical, • A mix of people leadership and operational execution, • High standards — success is measured by team performance and consistency, • A role where you are actively coaching, problem-solving, and driving results daily What We’re Looking For • 10+ years of leadership or operations experience in customer service, hospitality, retail, call center, or similar environments, • Experience managing large teams (30+ employees) in high-volume settings, • Proven ability to track, analyze, and improve KPIs, • Strong communication skills with the ability to coach, give feedback, and lead accountability conversations, • Comfortable working in a structured, process-driven environment, • Leadership style that is hands-on, performance-focused, and team-oriented Preferred Background • Upscale hospitality, restaurant, or hotel management, • Customer support leadership, • Retail or service environments with high standards and performance expectations, • Experience leading teams through growth, change, or scaling operations About You You’ve worked in environments where service standards were non-negotiable. You know how to manage a busy operation, hold a team accountable, and maintain quality even under pressure. You’re comfortable balancing people leadership with performance management, and you take pride in building teams that deliver consistent, high-level results. Compensation & Benefits • $90,000+ base salary + performance-based bonuses, • Health, dental, and vision coverage (majority employer-paid), • 401(k) retirement plan

Job DescriptionDescription: Centennial Technologies Inc. is seeking a motivated and results-driven Account Executive to support business development efforts across federal health agencies, with a particular focus on the Centers for Medicare & Medicaid Services (CMS). This role is responsible for driving new business opportunities, cultivating relationships, and supporting capture and proposal efforts that align with Centennial’s mission to deliver IT modernization, data analytics, and AI/ML solutions to federal health clients. Requirements: Key Responsibilities: · Support the development and execution of growth strategies targeting CMS. · Identify, qualify, and nurture new business opportunities within CMS. · Build and maintain strong relationships with federal program offices, acquisition officials, and mission stakeholders across Medicare, Medicaid, and related divisions. · Collaborate with capture managers, proposal teams, and technical leads to support tailored solutions and competitive proposals. · Assist with pipeline management and opportunity tracking for CMS. · Monitor federal health procurement trends, priorities, and forecasts to identify potential opportunities. · Represent Centennial at industry events, networking forums, and partner meetings to enhance visibility and expand networks. Key Qualifications: · 6+ years of experience in federal business development, account management, or capture support, preferably within CMS · Knowledge of federal health programs including Medicare, Medicaid, CMMI, Center for Program Integrity, etc. · Familiarity with contract vehicles such as GSA MAS, OASIS Plus, Stars III. · Strong understanding of federal acquisition processes and procurement lifecycles. · Demonstrated success in supporting or contributing to business development and capture efforts. · Excellent communication, interpersonal, and organizational skills. · Bachelor’s degree required. Security Clearance: • Applicants must be eligible to work in the United States, may be subject to a government security investigation, and must meet eligibility requirements for clearance Work Conditions • Location: Hybrid – 4 days onsite in Tysons Corner, VA (preferred DC Metro candidates: VA, DC, MD). Centennial Technologies Inc. is committed to a healthy work-life balance and provides a collaborative and supportive professional environment. We offer flexible PTO, casual work culture, and regular opportunities for career advancement and skills development. Benefits and Perks • Medical and Vision Insurance – Centennial covers 80% of employee and family premium costs, making high-quality healthcare affordable for you and your loved ones., • Dental Insurance – 100% employer-paid coverage for employees., • Short-Term and Long-Term Disability Insurance – Fully employer-paid, providing financial security and peace of mind., • Life Insurance – Company-paid coverage to support you and your family., • 401(k) Retirement Plan with Employer Match – A competitive retirement plan with employer matching to support your long-term financial goals., • Paid Time Off & Federal Holidays – A generous paid time off program and 11 paid federal holidays to support balance and time to recharge. Work Environment and Culture • Collaborative, respectful, and inclusive culture., • Direct access to leadership and decision-makers., • Opportunity to work on high-impact federal modernization programs., • Recognition programs for outstanding performance and innovation. Technology and Innovation • Exposure to cutting-edge technologies (AI, cloud, data, automation, cybersecurity)., • Opportunities to contribute to proprietary platforms and innovation labs., • Modern tools and environments that support productivity and creativity. Why Employees Love Working at Centennial • Small business agility with enterprise-level impact., • Your ideas are heard and implemented., • You see the real-world impact of your work in government programs that matter., • Strong values: professionalism, focus, integrity, trust, innovativeness, and excellence. Equal Opportunity Employer: Centennial is an equal opportunity employer and complies with all applicable federal, state, and local employment laws

Job DescriptionJob Description Must be able to answer telephones and take orders with reasonable accomidations. Must be friendly, polite, professional and punctual.

Job DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive..., • Hourly pay plus commission/bonus, • Valuable experience, • Growth potential/Opportunity for advancement within my agencyRequirements, • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Dedicated to customer service, • Ability to work in a team environment This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Operations Manager – Customer Experience Location: Alexandria, VA Employment Type: Full-Time Compensation: $90,000+ annually Overview Lead operations in a fast-paced, high-volume service environment where execution, team performance, and customer experience are everything. This role is ideal for a hands-on leader who takes ownership of people, processes, and outcomes — someone who knows how to run efficient operations, develop strong teams, and consistently deliver a high-quality experience. No industry-specific experience required. We provide full training. What You’ll Do • Own daily operations in a customer-facing, high-volume environment, • Lead, coach, and develop a team while driving accountability to performance standards and KPIs, • Ensure every customer interaction is professional, efficient, and high-quality, • Oversee scheduling, staffing, and workflow management to maintain smooth operations, • Track, analyze, and improve key performance metrics related to service, productivity, and overall experience, • Identify operational gaps and implement process improvements, • Step in as needed to support the team and maintain service levels What This Role Feels Like • Fast-moving environment where priorities shift and strong leadership is critical, • A balance of people leadership and operational execution, • High standards — you’ll be measured on team performance and consistency, • A role where you are actively involved, coaching in real time, and driving results daily What We’re Looking For • 3+ years of leadership or management experience in customer service, hospitality, retail, call center, or operations environments, • Proven ability to manage team performance, metrics, and day-to-day operations, • Strong communication skills with the ability to coach, problem-solve, and lead effectively, • Comfortable working in a structured, process-driven environment, • Highly organized with the ability to manage multiple priorities simultaneously Preferred Background • Hospitality, restaurant, or hotel leadership, • Retail or service environments with high standards and performance expectations, • Experience with scheduling systems, staffing, or workflow coordination, • Background in customer experience or relationship-driven environments About You You’ve worked in environments where execution and service quality mattered every day. You know how to keep operations running smoothly, hold a team accountable, and step in when things get busy. You’re comfortable balancing people leadership with process management, and you take pride in building teams that perform at a high level. Training & Requirements • No clinical or industry-specific experience required — full training provided, • Ability to work on-site in a structured, fast-paced environment, • Comfortable managing schedules, workflows, and performance expectations Compensation & Benefits • $90,000+ base salary, • Health, dental, and vision coverage (90% employer-paid), • 401(k) retirement plan, • Paid time off: 10 days (15 after first year) + 10 paid holidays

Job DescriptionCome use your imagination and relationship building skills expand EAi's strong partnership with our existing clients to solve challenging problems quickly!!! Our customers (Cardinal Health, Verizon, Ryder, SOMOS, TOTE Group, and others) want more of our INNOVATIVE expertise in Supply Chain/Logistics, Cyber Security, Finance, and other areas because they believe in our innovative abilities and implicitly trust us. Problem solvers who can handle variety and leverage their analytical, project tasking, and product interaction with technical developers and business end users will excel and grow as we create new solutions. So come and advance your career, delivering creative work in a family atmosphere happening right now at EAI!! All the work is done locally with limited or NO TRAVEL. EAI is seeking passionate, proactive, hard-working people who want to help us change our client's world with a range of skills that include: • Ability to handle multiple project streams simultaneously, • Enjoy learning about the client and their workflows/processes, • Familiarity with technology and software development is a plusEAI's growth has us looking for analytical individuals who want to apply their talents to be a part of a fun, passionate, and highly accomplished team. Imaginative individuals motivated by a fast-paced, creative, yet challenging environment should apply to join the EAi Family! Powered by JazzHR Bw0e5fa8Ee

Job DescriptionBenefits: • 401(k) matching, • Health insurance, • Paid time off The David Munson Agency is seeking an Account Manager to join one of the top performing teams in the country! You will be responsible for generating results through advising prospects on property, casualty, life and health insurance. We are looking for self-driven individuals who are A players and want to make a great living! Our work environment is fast paced, upbeat and results driven. Experience in the industry is not necessary. Our training and resources are top notch and if you have what it takes, we will take care of getting you up to speed. Your main goal will always be to put the prospects best interest first in order to properly protect them. If you are looking for a career on a high performing team that cares about people, we want to talk to you! Salary Range: 60K - 100K+ Responsibilities: • Achieve goals and measurables by writing new property and casualty insurance from leads that are provided by the agency., • Ensure that the Agency Process is followed on a consistent basis with all prospects., • Accountable for managing a pipeline in the CRM and following up with all prospects accordingly. - Responsible for accurate underwriting., • Ensure all documents are received and e-signed by prospects that have purchased insurance., • Demonstrate competency and knowledge of new products & rules for our industry.

Job DescriptionDescription: Job Summary ARG’s mission is to protect clients from obsolescence by providing IT clarity and advising our clients about technology changes. The Enterprise Account Manager (EAM) helps deliver on our mission by building a long-term relationship with our clients, leading to strong client retention. The EAM plays a critical role at ARG, ensuring our clients have an amazing experience while transforming their technology. The role of the EAM is to build a superior client relationship via trust with an assigned ARG client base. This role requires providing ongoing support and management of the accounts from implementation throughout the life of their contracts. This allows ARG’s clients to obtain technology that meets their business objectives. The goal of the EAM is to be front and center with ARG’s largest clients, assisting our clients with their technology transformation while building a strong, long-term relationship. Working with the cross-functional team is critical to ensure the clients’ success. Teaming with our Senior Enterprise consultants on a strategic plan for services that are coming up for renewal. Often embodying the role of facilitator and experience-creator. In this role, the EAM will understand the clients’ expected business outcomes and help them reach those objectives. To be successful, it requires partnering with our internal resources, the provider, and the client; thinking of what is next, the value we can bring to our clients, all while ensuring an excellent client experience. The EAM will be engaged with the client and may uncover new opportunities, teaming with our consultants to provide IT clarity. Essential Functions: • Cultivate trust and strong relationships with our clients and provider partners, • Coordinate all daily communications and responsibilities for an assigned client base, • Demonstrate through data and metrics the value of recently sold and renewed products, • Utilize the ARG cadence guidelines to actively engage with client base, • Collaborate with the Sr. Enterprise Consultant during periodic meetings to ensure alignment of weekly, monthly, quarterly, and annual expectations and responsibilities, • Identify and create in Salesforce potential new upsell opportunities assigned to the Sr. Enterprise Consultant, providing background on opportunities, • Proactively partner with Enterprise Consultant on assets that are approaching renewals in their base; create opportunities for all assets that are coming up for renewal, • Responsible for all Renew As-Is & Renewal with up-sell revenue type (with the SR Enterprise Consultant directing client strategy) and other opportunities as determined, • Retain ARG’s billed revenue, • Contribute to overall team metrics as it pertains to engagements, opportunities, and renewals, • Conduct Quarterly Partnership Reviews, on an as needed basis, with direction from Senior Enterprise Consultant, • Monitor and confirm data integrity on active inventory and provide details to the clients as needed, • Capture all relevant client information and interactions using ARG’s CRM tool (Salesforce), • Collect relevant data for presentation to clients demonstrating the value of ARG’s services, • Conduct and participate in client calls to ensure active lines of communication, • Proficiency in Microsoft Office Suite (O365, Excel & Word), • PowerPoint presentation skills, • Background in technology and previous Account Management is preferred, • CRM experience, Salesforce (SF) preferred, • Must be proficient in hosting web/audio calls, • Ability to learn new tools as needed, • Provide amazing client experience by responding in a timely manner, • Impeccable communications skills (verbal and written), • Communicate with clarity and consistency, • Highly adaptable, • Comfortable dealing with all levels of clients in a confident manner, • Bachelor’s Degree plus 5-8 years of experience in the technology space strongly preferred, • This position requires the ability to remain in a stationary position (standing and/or seated) all of the time, • This position operates machinery and/or equipment that requires the constant use of hands/fingers/wrists (ex: typing) all of the time, • This position may commute between ARG’s HQ office and clients on an as-needed and case-by-case basis The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

Job DescriptionDescription: What can you expect as an Automotive Customer Service Advisor? As an Automotive Customer Service Advisor you will be the lead point of contact for our customers. You will be responsible for welcoming, advising and inviting our customers to return. Our advisors truly love helping our customers be reviewing past service work and communicating the vehcile's needs. Our best will inquire about the customer and the vehcile's complaints and work with our technicians to find a correction. Our Customer Service Advisors love to engage with the customer and are always welcoming them with a smile. Some of the reasons our advisors love working with us are: • Efficient teams delivering timely inspections, • The use of a cutting edge POS system that graphically illustrates our customers' needs based on the vehciles' manufacturer reccomendations, • Thorough technicians that deliver quality inspection reports, • Greet the customer and acknowledge their request, • Check-In the customer and verify information, • Be an expert on all sales processes and initiatives, • Process phone calls in a professional manner. Encourage the customer to come in for service work., • Be comfortable selling to our customers our product offerings, • Document, verbally communicate and sell the recommendations, • Write estimates and order parts for services as needed., • Be able to create and bill out all sales orders., • Work towards achieving any company-set goals or objectives, including individual sales goals., • Keep pace with customers, balancing multiple priorities and using good judgement to manage time., • Competitive pay (based on experience), • Bonus plan, • Matching 401K, • On-the-job training with Award Winning Online Training Platform: Jiffy Lube University, • We promote from within a commitment we are passionate about, • No late evenings, • Tuition reimbursement, • Paid vacation and holidays, • Driver's License, • Ability to Stand on your feet for 10+ hours, • Ability to speak English, • Bi-lingual is a plus!, • Previous sales experience is a plus - automotive is preferred

Job Description We are seeking an experienced Accounting Manager to lead our financial operations within a high-growth government contracting environment. The ideal candidate will have 5–10+ years of GovCon experience and expert-level proficiency in Deltek Costpoint, overseeing the full general ledger (GL) and ensuring strict adherence to FAR, CAS, and DCAA requirements. Key Responsibilities: • General Ledger & Close: Direct all general accounting functions, including A/R, A/P, and payroll, while managing the month-end and year-end close processes., • Deltek Costpoint Administration: Serve as the subject matter expert for Costpoint; manage project setup (CLINs, WBS), revenue recognition, and indirect rate structures within the ERP., • Compliance & Audit: Lead all DCAA/DCMA audit preparation and act as the primary point of contact for government auditors., • Reporting: Prepare accurate, timely financial statements and indirect cost submissions (ICS) in accordance with GAAP and FAR Part 31., • Contract Lifecycle Support: Partner with program managers to monitor project burn rates, funding ceilings, and profitability across various contract types (CPFF, T&M, FFP). Required Qualifications: • Education: Bachelor’s degree in Accounting or Finance (CPA or Master’s preferred)., • Experience: Minimum 5–10 years of progressive accounting experience specifically in US Government contracting., • Technical Mastery: Advanced, hands-on experience with Deltek Costpoint (Core Modules, Projects, Billing, and Time & Expense)., • Knowledge: Deep understanding of Federal Acquisition Regulations (FAR), Cost Accounting Standards (CAS), and DCAA compliance standards., • Skills: Exceptional Excel skills and the ability to communicate complex financial data to non-finance stakeholders. Company DescriptionAt ADNET Systems, Inc., we know that our people are our greatest strength. As a services-only company, we are committed to fostering an environment where talent thrives, careers grow, and contributions are valued. We believe in promoting from within, providing opportunities for professional development, and offering competitive compensation to ensure long-term security. Our entrepreneurial culture encourages autonomy, accountability, and innovation—giving you the freedom to make a real impact. If you’re looking for a dynamic workplace that values your expertise and invests in your future, explore our career opportunities and take the next step with ADNET Systems.At ADNET Systems, Inc., we know that our people are our greatest strength. As a services-only company, we are committed to fostering an environment where talent thrives, careers grow, and contributions are valued. We believe in promoting from within, providing opportunities for professional development, and offering competitive compensation to ensure long-term security.\r\n\r\nOur entrepreneurial culture encourages autonomy, accountability, and innovation—giving you the freedom to make a real impact. If you’re looking for a dynamic workplace that values your expertise and invests in your future, explore our career opportunities and take the next step with ADNET Systems.

Job DescriptionJob descriptionA boutique plaintiff-side employment and labor law firm seeks a full-time Legal Intake Specialist to join our team. A successful candidate will provide support to a team of six or more attorneys and will be the face of the firm and potential clients’ first exposure to our office. This critical role involves extensive contact with potential and current clients (primarily via phone and Zoom/Teams), participation in initial consultations, and helping individuals in crisis. About the Firm:Alden Law Group, PLLC is a nationally recognized civil rights and employment and labor law firm located in downtown Washington, D.C. We handle fast-paced and exciting litigation on behalf of federal employees around the country, as well as private-sector workers in DC, Maryland, and Virginia. Many of our cases challenge employment harassment, whistleblower reprisal, wrongful termination, and other unjust employment practices. ALG also provides counsel to small employers. We seek a dynamic new team member who shares our commitment to civil rights. Duties and Responsibilities: • Serve as the initial point of contact for individuals who are seeking legal representation from the firm;, • Collaborate with a team of 6+ attorneys in fast-paced litigation firm;, • Conduct preliminary factual investigation into whether prospective clients’ claims have merit;, • Conduct potential client intakes, gather and review client materials, and brief attorneys on potential clients’ claims;, • Management of the online intake application portal, including initial screening of online intake applications;, • Draft engagement letters;, • Monitor external phone, mail, and email communications to the firm; follow up as appropriate., • Onboard new clients by filling out necessary paperwork and putting together initial case files;, • Enter client information into computer systems;, • Perform document management, including creating and maintaining litigation databases;, • Organize and write synopses of clients’ factual materials; prepare, organize, and index administrative records., • Perform other administrative duties and special projects as assigned.Requirements:, • Experience with client or customer relationships;· Excellent communication skills;, • Ability to interview potential clients and summarize their concerns;, • Demonstrable proficiency in MS Office 365 software environment and Adobe Acrobat Pro;, • Attention to detail;· Ability to balance multiple tasks and meet deadlines, including promptly responding to communications from clients and attorneys;, • Ability to track multiple projects and taskings.Additional consideration will be given to applicants who possess the following:, • Bachelor’s degree or other post-secondary education;, • Substantive legal assistant and/or client intake experience; We are located in downtown Washington, DC. The expected salary range for this position is between $23-$30/ hour, commensurate with experience. Benefits include:, • Health insurance, • 401K retirement plan, • Defined contribution retirement plan, • Short Term Disability, • Long Term Disability, • Life Insurance, • Metro assist, • More We are an equal-opportunity employer with a standing policy of nondiscrimination. All qualified persons are accorded an equal opportunity for selection without regard to actual or perceived race, religion, color, national origin, ancestry, disability, medical condition, marital status, sex, age, sexual orientation, gender identity or expression, family responsibility, personal appearance, genetic information, matriculation, political affiliation, or any other characteristic protected under law.

Job DescriptionBenefits: • Competitive salary, • Training & development Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description 職位概覽 以高效、準確的方式處理所有預訂，查詢和客人要求，負責客房庫存控制和銷售策略的執行。 職位敘述 1.處理所有通過電話、傳真、電傳、內部郵件、公司預訂中心或旅行社收到的預訂請求、更改和取消。 2.在確認任何預訂前確認房間是否可售。在售罄的日期建議客人預定其他日期。 3.提供準確的交通安排，酒店/水療中心/餐廳方向資訊。 4.與來電者核實所有預訂資訊以確保準確性。 5.向客人解釋擔保和取消政策。 6.熱情準確地描述住宿和所有設施、服務。 求才條件 1.熟悉預訂任務2.充滿活力的團隊成員3.性格外向4.良好的英語溝通與人際溝通能力5.了解Opera PMS系統者優先6.熟悉MS Office軟體7.至少1年相關酒店經驗。8.所有員工必須保持整潔、乾淨、儀表整潔 9.有額外語言能力者優先。 10.可以合法在台工作。 Position Overview To process of all reservation's inquiries, booking and customer service requests in an efficient, accurate manner, responsible for the execution of strategies in relation to inventory control and selling. The Role 1.Process all reservation requests, changes and cancellations received by phone, fax, telex, mail internally, and through corporate reservations center or travel agencies. 2.Verify availability before confirming any reservation. Suggest alternate dates for sold-out dates. 3.Relay accurate information on transportation arrangements, directions to hotel/spa/restaurants. 4.Verify all reservation information with caller to ensure accuracy. 5.Explain guarantee and cancellation policies to callers. 6.Enthusiastically and accurately describe accommodations and all amenities, services. Talent Profile 1.Familiar with reservations tasks 2.Dynamic team players 3.Outgoing personality 4.Good communication & interpersonal skills in English 5.Knowledge in Opera PMS system is preferable 6.Knowledge of MS office software 7.Minimum 1 year relevant hotel experience. 8.All employees must maintain a neat, clean and well-groomed appearance 9.Additional language ability preferred. 10.Can legally work in Taiwan.

Job DescriptionDescription: AFCO provides a wide range of quality professional and administrative services. Founded in 2006, we are a leading source of staffing services and business solutions to the Federal Government. Our service solutions improve a federal agency's performance and help meet mission goals. We are looking for motivated professional Call Center Representatives to support a Federal Agency. Quality Personnel will be utilizing government records systems to assist the department and base in its mission. If you meet these specific requirements outlined below, we invite you to apply! The Operator Services section within the NIH Call Center Services performs a vital role for the NIH as its voice communication center. The call center is open 24 x 7, 365 days a year and is staffed with a dedicated group of individuals providing voice and data communications, TTY related services, bi-lingual services and acts as a clearinghouse for all institutes of the NIH research community, NIH personnel, its patients, national and international health organizations and healthcare practitioners. Call Center Services employees are classified as “essential personnel” by the Department of Health and Human Services. · Follows NIH and Team AFCO-cFocus policies and procedures · Internal or external customer service and relationship management, serving as the first line of support, hospital staff support, and help desk · Serves customers by taking telephone, fax, and email; and providing information · Ensures the appropriate level of customer service is delivered · Ensure that correct information is shared with all callers and outstanding customer service is delivered by phone and in writing · Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members, and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems, and provide information · Support Signal Paging · Support Emergency Paging · Support NIH General Information Inquiry Calls · Support Overhead Paging · Support Language Interpreter Services (CYRACOM) · Support On-Call Schedule Management · Provide Daily Status reports Requirements: EDUCATION High School diploma EXPERIENCE Six months experience in and office setting SKILLS · Well suited candidates will possess the following skills: · Clear and concise communication. · Active listening. · Ability to problem solve · Ability to analyze customer issues, identify the root cause, and find effective solutions. · Show empathy and understanding towards frustrated or upset customers is crucial for building rapport and resolving conflicts. · Technical Proficiency using computers, CRM software, and other call center-specific technologies. · Ability to adjust to different situations, customer needs, and call center procedures is essential. · Strong organization skills to manage their time, prioritize tasks, and keep track of customer information. · Patience when dealing with difficult or demanding customers. · Ability to handle multiple tasks simultaneously, such as listening to a customer, typing notes, and navigating computer systems. · A positive and professional attitude to provide excellent customer service. · Quick and active learner and retain important information to ensure the proper information is conveyed to the client. · Ability to de-escalate tense situations and find resolutions that satisfy both the customer and the agency. SHIFTS MON - FRI Shift 1 7am-3pm Shift 2 7am-1pm Shift 3 7am-3:45pm Shift 4 8am-4:45pm Shift 5 9am-5:45pm Shift 6 3pm-11pm (midday) Shift 7 11pm-7am (night) SAT Shift 1 7am-3:45pm Shift 2 3pm - 11pm (midday) Shift 3 11pm-7a (night) SUN Shift 1 7am-3pm Shift 2 3pm-11pm (midday) Shift 3 11pm-7am (night)

Job Description Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others. Make more than a Living, Make a Difference Our Benefits • Low-Cost Medical, Dental and Vision Insurance, • 19 days of Paid Time Off the first year, • 11 paid holidays, • Retirement savings plan with employer match up to 5%, • Flexible spending accounts, • Paid short-term and voluntary long-term disability, • Group Term Life and AD&D Insurance, • Voluntary term life insurance, • Public Service Loan Forgiveness (PSLF) Eligible Employer, • PTO Exchange Annual Salary: $60,000 - $65,000 Duties and Responsibilities • The Student Support Manager supervises the maintenance of student records and provides reports in accordance with DOL rules and regulations., • The Student Support Manager coordinates with Education and Training and Social Development departments to ensure the timeliness and accuracy of records dealing with student movement to, within or from the center., • Coordinates and ensures proper completion of Job Corps forms and controls their flow between departments and related off-center agencies., • Monitors the maintenance of all records pertaining to student pay and allowances, including allowance for living expenses; regular pay and raises; readjustment allowance; clothing allotment allowance; accrued vacation; and transportation allowance., • Develops procedures required to implement the Job Corps policies affecting student records and benefits, and initiates changes., • Supervises all adjustments affecting student pay and allowances with the SPAMIS center. Qualifications • High School graduate or equivalent. Three years work-related experience in record keeping, one of which was in a lead or supervisory capacity preferred., • Prefer additional college coursework or Job Corps experience., • Valid driver’s license with acceptable driving record preferred., • Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy., • Employment is contingent upon successful completion of a nationwide criminal background check. *This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified. About our Program Job Corps is the largest nationwide residential career training program in the country and has been operating for more than 60 years. The program helps eligible young people ages 16 through 24 complete their high school education, trains them for meaningful careers, and assists them with obtaining employment. Our Program Location: Potomac Job Corps 1 DC Village Ln SW, Washington, DC 20032 Connect with Us video: Please follow the link for more information about this program: Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws. Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability, please contact . Relay Services Dial 711. Know Your Rights: Workplace Discrimination is Illegal Copy & paste the link into your browser: Eckerd Connects is a drug-free workplace and utilizes E-Verify to confirm employment eligibility.

Job DescriptionWho we are: Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most.We operate with urgency, intensity, and ambition. The bar is high because the opportunity is massive. We expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable to results. At the same time, we believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win together.We are scaling rapidly and on a clear trajectory toward becoming a unicorn this year — and beyond. Our growth is not accidental; it’s the result of disciplined execution, relentless focus, and a team that refuses to settle. We are building a category-defining company, and we’re looking for people who want to do the most meaningful work of their careers.If you want comfort, this isn’t the place.If you want impact, ownership, and the chance to help build a generational fintech company, welcome. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Citi, PayPal, Capsule, Plaid, Bloomberg, Meta, Facebook, and Mastercard. The team is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD.Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day. We're looking for:An experienced Account Manager to manage and grow a book of business within Nitramart, Nitra’s healthcare marketplace. This role is focused on customer retention, revenue growth, cross-selling, and upselling within a B2B healthcare supply environment.The ideal candidate has 2–4+ years of experience in medical B2B sales or account management, particularly selling medical supplies, healthcare products, or related services. You should be comfortable managing a substantial portfolio of accounts and proactively identifying expansion opportunities. This is a commercially driven role with direct accountability to revenue performance — not a customer support position. Your responsibilities will include: • Manage and grow a portfolio of healthcare provider accounts., • Drive cross-selling and upselling of medical supplies and marketplace offerings., • Develop strong customer relationships by understanding operational pain points and purchasing needs., • Proactively engage high-performing accounts to deepen relationships and maximize revenue growth., • Develop recovery strategies for underperforming or at-risk accounts., • Track account performance metrics and revenue contribution., • Collaborate cross-functionally with Sales, Operations, and Product teams to improve customer outcomes., • Maintain accurate CRM documentation and account records.You have:, • 2–4+ years of experience in Medical B2B Sales or Account Management., • Experience selling medical supplies, healthcare products, or related services., • Proven track record of cross-selling and upselling within an existing book of business., • Experience managing a large book of accounts simultaneously., • Strong commercial mindset with focus on expansion revenue., • Ability to prioritize accounts based on performance and opportunity., • Excellent communication, organization, and relationship-building skills., • Passion for creative thinking and bold ideas for growing the business/enhancing customer experience. Willing to think outside the box and experimentWe offer:, • Equity - Everyone at Nitra is an owner. When the company wins, you win., • Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra., • Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options., • Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match.

Job Description Benefits Account Manager Harrison Gray Search has partnered with an award-winning, privately held insurance and financial services firm to find an experienced Benefits Account Manager. Our client is a premier, all-lines broker that has been recognized as a "Best Place to Work" and holds a gold standard for excellence in customer service. Role Overview The Benefits Account Manager is a client-facing professional responsible for managing the daily operations and serving as the primary point of contact for an assigned book of business. This role involves high-level collaboration with Account Executives throughout the pre-renewal, renewal, and post-renewal phases to ensure a seamless client experience. Key Responsibilities • Account Management: Act as the main day-to-day contact for clients, managing operations and leading service calls., • Marketing & Analysis: Manage renewal and new business carrier marketing and analysis using established workflows., • Implementation & Audits: Spearhead carrier and vendor implementation and facilitate post-renewal audits., • Communication: Create benefits communication materials and presentations for clients., • Issue Resolution: Handle escalated billing, eligibility, and claim requests, and resolve any carrier or vendor errors., • Leadership: Educate, train, and mentor team members while delegating tasks as appropriate., • Documentation: Maintain accurate records of all activities in the agency management system. Qualifications • Licensing: Must hold an active Life & Health Insurance license., • Professional Experience: At least 5 years of experience in employee benefits service., • Market Expertise: A minimum of 2–3 years of experience managing a book of business in the 50+ lives market., • Technical Skills: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with agency management systems., • Preferred Knowledge: Experience with level-funded and self-funded plans is preferred., • Location: Local residency (MD, DC, VA) is preferred to attend open enrollment meetings as needed. Compensation & Culture • Work Environment: This is a hybrid role within a supportive and professional organization., • Pay: Salary is commensurate with qualifications and experience., • Incentives: Bonus opportunities are available based on retention, new business, and client satisfaction goals., • Benefits: A comprehensive package is offered, including health, dental, life insurance, 401K, and disability coverage.

Job Description The Herald Group is looking for a highly motivated, career-oriented individual with strong knowledge of issue advocacy, public affairs and strategic communications. The candidate should possess excellent interpersonal skills, good writing and verbal communication ability as well as excellent knowledge of content and social media applications. The candidate should be a team player and able to handle multiple tasks at the same time. The Herald Group is a full service, bipartisan public affairs firm in Washington, DC, that provides strategic communications services to major corporations, trade associations and other organizations seeking to advance public policy positions in federal, state and international arenas. We provide a fast-paced, energetic work environment, and this position will have daily interaction with senior staff and clients. This is a full time, paid position. The Account Manager will support client account teams in delivering high-quality strategic communications services. The ideal candidate will assist with the coordination and execution of client projects, as well as administrative duties. RESPONSIBILITIES: Work may include, and is not limited to, any or all of the following: • Contribute to the development and implementation of communications programs, • Assist in the day-to-day management of client programs and client relationships, including media monitoring, issue research and project updates, • Proactively develop compelling story angles and pitch and secure media placements; coordinate interviews, • Consistently produce high quality internal and external communications content, including traditional media correspondence, op-eds, letters to the editor, strategy memos and plans, as well as writing for social media and the web, • Draft content for regular reporting to client and leadership that is informational and analytical, • Conduct strategic research to support advocacy and executive support efforts of client, • Build relationship with clients, colleagues and relevant external audiences, • Support the development of client proposals and media materials: plans, presentations, reports, communications documents, • Assist leadership with development of new business proposals and presentations, • Minimum 2-5 years of communications experience in a PR agency, corporation, association or as a Congressional press secretary. Public policy communications experience is a plus, • Understanding of and experience working with traditional and digital news media, • Skilled at pitching and placing stories in a variety of media outlets, • Strong organizational skills and attention to detail, • Energetic, self-starter and resourceful problem solver – gets things moving and keeps them on track, • Ability to write clearly and concisely on short deadlines; can vary writing styles to target audiences, • Good interpersonal skills, works effectively in a team environment, can negotiate approvals diplomatically, and maintain composure and quality under constant deadline pressure, • Ability to illustrate a results-focused approach and commitment to going the extra mile for clients. Experience communicating directly with clients The Herald Group presents unique opportunities for advancement of innovative professionals seeking to excel in a growing, fast-paced environment. Benefits include • Health, Dental & Vision plans for all employees, • 401(k) Plan with matching & profit sharing, • 4 weeks of PTO your first year, • Paid Parental Leave program, • Transportation subsidy, • In-office & work-from-home hybrid schedule

Job DescriptionABM is seeking a reliable and customer-focused Operations & Customer Service Specialist to support daily operational functions and deliver a positive customer experience. This role bridges customer service, administrative coordination, and operational support to ensure service excellence and internal efficiency. Pay: $24.00 per hour The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visitBenefits \u007C Staff & ManagementResponsibilities • Maintain accurate equipment and asset inventories, performing regular audits to verify quantities, conditions, and proper documentation., • Coordinate equipment check‑in/check‑out procedures to ensure accountability and prevent loss or misallocation of assets., • Monitor inventory discrepancies and investigate root causes by reviewing records, vendor data, and usage logs (when applicable)., • Ensure compliance with cross functional departmental policies related to asset management, procurement, and material handling., • Collaborate with Facilities, Operations, and Procurement teams to support timely receipt entry and lifecycle management of equipment., • Deliver excellent customer service and ensure a positive customer experience across all interactions., • Accurately enter and maintain data across internal systems, ensuring completeness, consistency, and timely updates., • Process and receipt purchase orders in accordance with company guidelines, verifying quantities, pricing, and supporting documentation., • Reconcile vendor statements by reviewing invoices, PO records, and payment histories to resolve discrepancies promptly., • Monitor open purchase orders and follow up with vendors or internal teams to ensure timely closure., • Maintain organized digital and physical records to support audits, reporting, and compliance requirements., • Identify and escalate discrepancies or data inconsistencies to management for resolution., • Collaborate with procurement, accounting, and operations teams to ensure smooth transactional workflows., • Generate routine reports related to data accuracy, PO status, and reconciliation progress.Qualifications, • High school diploma or equivalent required, • Associate’s or Bachelor’s degree preferred, • 1+ year experience in customer service, operations, or administrative support, • Strong written and verbal communication skills, with the ability to develop clear process documentation, SOPs, and user guides., • Proficiency in Microsoft Word, Excel, and PowerPoint, • Comfortable working in a fast-paced, dynamic environment

Job Description OVERVIEW We are seeking a warm, proactive and service-driven Client Experience Specialist to join our growing team in our Tysons Corner, VA office. In this role, you'll create exceptional experiences for clients and employees alike-whether you're greeting visitors, coordinating events, keeping the office running smoothly, or supporting our team behind the scenes. RESPONSIBILITIES Set the Standard for First Impressions • Warmly greet and welcome clients and visitors, ensuring every interaction reflects our commitment to excellence., • Coordinate catered client meetings, including managing catering orders, preparing meal setup, and executing all food service details to ensure a polished and professional dining experience., • Maintain a clean, organized, and welcoming office environment with well-stocked supplies and properly prepared meeting rooms., • Manage office inventory, fulfill supply orders, and complete employee maintenance requests in a timely manner., • Coordinate with building management on HVAC, reservations, facility issues, and special events., • Provide broad administrative support including answering phones, facilitating communications, and assisting with marketing events and project mailings., • Manage office and docking station reservations for our Tysons location., • Oversee building access card requests and communications through our Datawatch system., • Partner with our IT team on laptop maintenance and system updates as needed., • Track and record gift giving in our compliance system in accordance with SEC regulations. EDUCATION, EXPERIENCE AND SKILLS • A bachelor's degree is preferred., • 5+ years of experience in an administrative, office management, or client experience role., • A genuine passion for delivering outstanding service and creating positive experiences., • Exceptional organizational skills and keen attention to detail., • Strong written and verbal communication skills., • Full-time, on-site position based in our Tysons Corner, VA office., • Competitive salary commensurate with experience., • Comprehensive benefits package, including health insurance and retirement plan., • Generous paid time off to support work-life balance., • Professional development opportunities to help you grow in your career., • A collaborative, supportive team that values your contributions every day.

Job Description Hub/Pharma Account Manager Location: This is a HYBRID role. Employees are expected to collaborate in-person on a regular cadence (2 days per week). Candidates should be based within commuting distance of our Vienna, Virginia, Charlotte, NC or Orlando FL offices. This is NOT a remote position. Travel: Up to 20% Travel Requirement Our mission is to support patients, providers, and payors with total access to healthcare. This is a unique opportunity to play a meaningful role in helping patients gain faster access to some of the most sophisticated medical products available on the market today. Job Summary The HUB/Pharma Account Manager is responsible for assisting with managing, maintaining, and growing our current HUB customer base. This role is critical in strengthening client relationships, supporting ongoing service delivery, and identifying opportunities to increase engagement and volume within existing accounts. The HUB Account Manager will build and maintain relationships with key contacts, including program managers and eServices teams, to ensure a high level of customer satisfaction. They will serve as a primary point of contact for customer needs, while monitoring SeeQer volume and helping identify new areas of opportunity. Key Responsibilities • Handle customer inquiries and questions as a top priority, ensuring timely and accurate responses, • Manage multiple accounts and client relationships simultaneously with strong attention to detail Overcome and resolve technical, service, and customer objections effectively, • Develop a strong understanding of the Careviso suite of services and how they integrate into customer workflows, • Schedule recurring conference calls and proactively problem-solve for customers within established response timelines, • Collaborate cross-functionally with internal teams to ensure customer prioritization and satisfaction Monitor SeeQer volume and assist in identifying opportunities for growth within existing accounts, • Execute all responsibilities with professionalism, urgency, and a strong customer-first mindsetSkills & Qualifications, • Demonstrated prior account management experience with the ability to develop relationships and grow business within an assigned territory, • High sense of urgency combined with exceptional customer service skills, • Strong attention to detail and ability to manage competing priorities, • Ability to analyze and manage large data sets in various formats, • Proficiency in Excel, Word, and Salesforce, • Excellent written and verbal communication skillsLocation, • Hybrid (home and office), • Falls Church, VA; Charlotte, NC; or Orlando, FL, • Up to 20% travel requiredJob Requirements, • Minimum of 4 years of prior account management experience, • Healthcare industry experience preferred, but not required, • Compensation & Benefits, • Competitive salary plus commission About careviso: careviso is a cutting-edge, rapidly-growing healthcare technology company. By automating the impossible we’re able to solve the most complex problems in the healthcare industry in real-time: prior authorizations and financial transparency. careviso created a complete technology platform that increases patient access to care by delivering cost estimates, administrative requirements, and approvals in real time. Our mission is to support patients, providers, and payors with total access to healthcare. All employees must be authorized to work in the United States. careviso provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, careviso complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Powered by JazzHR 4bwFLNyaTk

Job DescriptionWho is Sonar? Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile. We believe in developing great products that are supported by great internal teams and a strong culture. We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals. At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations. Why You Should Apply: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster. The Impact You Will Have: Your impact will grow the usage of the SonarQube ecosystem within Accounts, both increase the value they get from our products and their consumption. You objective are to increase the overall Account Sonar maturity, lower the risk of Account churn or downgrade, Increase Account satisfaction, reduce the number of escalations, Increase the number of Sonar sponsors in the Account, Establish and maintain Sonar as a Trusted Advisor in the Account, Entice Accounts to stay current on an Active version of Sonar, to get maximal value and Influence Sonar roadmap to meet Account needs. In a nutshell, any technical activity that brings value both to the Account and to Sonar.What You Will Do Daily: • Actively listen and formalize Account technical pains or other adoption inhibitors, • Work on plans to overcome customer pains and inhibitors, • Report product technical or functional gaps internally and advocate for their resolution, • Evangelize/Promote the Sonar methodology to govern continuous Code Quality and Security improvement to the customer, • Assist Sonar sponsors in the Account for the promotion/evangelization of the Sonar ecosystem, • Keep Accounts up to date on the roadmap and aware of the value present in upcoming Sonar releases, as well as collecting feedback, • Recruit customer development teams not currently using Sonar, • “Upgrade” customer development teams that do not use Sonar correctly and therefore do not receive the maximum value, • Position (favorably) the Sonar ecosystem vs other competing products potentially still used in the Account, • Educate developers and managers on the value of static code analysis in general and of the Sonar ecosystem specifically, • Make sure that the Account's Sonar technical deployment and operations are in line with the size of the deployment and the criticality of the tool in the DevOps chain, • Run Quarterly Business Reviews (QBR) with Account Sales representatives, • Execute Sonar deployment audits, identify gaps, and drive remediation plans for Accounts, • Contribute to the Account Management plans with Sales Representatives. Elaborate the Technical strategy tailored to the Account context, provide inputs on the Commercial strategy, • Keep yourself constantly up to date knowledge of the technical status of the Account, technical progress, threats, opportunities for improved maturity, • Track product development within Sonar in order to maintain product expertiseThe Experience You Will Need:, • Proven practical experience (at least 5 years) in software development or DevOps engineering which sets the stage for understanding our products and how they’re enjoyed by users, • At least 5 years of experience in pre- or post-sales customer-facing activities, • High listening skills and the ability to formalize and abstract elements expressed by customers and partners, • Excellent presentation skills with strong written and verbal communication skills, • Proven ability to work in a team, receiving and giving feedback as well as sharing knowledge, • Attention to details, • A can-do attitude: challenging the status quo, leading and contributing to key improvements and innovations, • Autonomy to run your activity/plans with limited supervisionBenefits of Working with Sonar:, • Flexible comprehensive employee benefit package., • We encourage usage of our robust time-off allocations. You will receive 25 days of PTO per calendar year (on a pro-rated basis depending on your employment start date), with additional time provided for sickness, life events and holidays., • We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation., • Global workforce with employees in 20+ countries representing 35+ unique nationalities., • We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company., • Monthly catered events, and team eventsWhy You Will Love It Here:, • Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!)., • Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains., • We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely., • We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we're happy to help our team acquire them., • As the leader in our field, our products and services are as strong as our internal team members.

Job Description Job Summary The Guest Services Manager will be responsible for overseeing all aspects of the parking operations including, but not limited to, valet parking operations, maintaining Forbes guest service standards, prioritizing client relationships, motivating, and managing team member performance, maintaining budget and revenue collection, systems management, guest and team member safety, training, staffing, payroll, and scheduling. Our Guest Service Managers have the responsibility to consistently maintain and foster our Luxury Guest Service oriented reputation and keep strong existing client relationships. Essential Responsibilities • Ensure the valet ramp is always properly represented by an Evolution team member and never left unattended without a Supervisor or Manager., • Work with the Supervisor frequently to stay close to the operation., • Work at the busiest times including evenings, weekends, holidays while properly leading the team., • Track hotel parking validations for reimbursement and integrity purposes., • Understand and drives business metrics and performance measurements to ensure effectiveness, high performance, and compliance., • Demonstrate the ability to positively move the metrics for forecasting, productivity, claims, guest service and turnover., • Understand the contractual agreement with the hotel and recognize ways to maximize additional revenue opportunities for both Evolution and the client., • Understand the client’s service standards, motto, values, and hotel "lingo" while incorporating Evolution’s core values., • Develop cohesive working relationships with the client’s employees., • Understand what objectives are important to the client and ensures the entire team is focused on exceeding expectations., • Treat clients, team members and third-party vendors with courtesy, respect, and dignity., • Practice preventative safety procedures daily as set forth by Evolution and the client., • Report all claims, accidents, and incidents to HR (Human Resources) and the Area/Regional VP immediately, while handling appropriately, with urgency, care, and concern., • Meet the required Quality Assurance shop thresholds for completion and scores as outlined in the QA Performance policy and audit., • Manage uniform and ticket inventory., • Work with the Area/Regional VP to forecast and plan for seasonal variances in business to ensure proper staffing levels., • Adhere to Evolution’s employment and payroll policies and procedures to limit exposure to employment claims and litigation., • Review and submit completed and accurate payroll to Corporate on a bi-weekly basis and not to exceed 50% of weekly revenue., • Work with the Talent Acquisition team to recruit new talent that can be future leaders at Evolution., • Ensure that each new team member is fully onboarded in our HRIS and fully trained prior to working on the ramp., • Recognize exceptional performance and provides opportunities for top performers to learn and grow., • Identify high performing team members for Crescendo Academy and Crescendo Leadership developmental Programs., • Associates Degree, High School Diploma or GED required, or relevant working experience., • Experience in valet parking., • Valid US Drivers License., • 2+ years in a management position., • Experience with HRIS platforms, such as ADP., • Strong customer service and client relationship skills., • Excellent oral and written communication skills., • Strong technology proficiency., • Strong organizational skills with a proven track record of meticulous attention to detail and accuracy., • Ability to collaborate effectively and work as part of a team. #90

Job Description Primary Responsibilities • Conduct comprehensive property walkthroughs to ensure Attache’s standards of functionality, cleanliness, and aesthetic appeal., • Perform immediate "quick-fixes" (e.g., changing light bulbs, troubleshooting Wi-Fi, testing AV equipment)., • Act as the primary liaison between property owners, guests, and contractors., • Schedule professional cleaners and coordinate quality-control return visits., • Field professional email and phone correspondence with a "service-first" mindset., • Maintain meticulous records of service requests and property expenses using Expensify, Asana and other CRM, • Ownership: You are passionate about being proud of your work and ensure projects are done with pride!, • Team Spirit: You are genuinely excited to be part of a collaborative team and contribute to a shared mission., • Growth Mindset: You are open-minded, adaptable, and ready to propose and implement positive changes to our processes., • Communication: Ability to communicate effectively and promptly with stakeholders at all levels., • Problem-Solving: A "can-do" attitude with the ability to solve problems quickly and efficiently., • Vehicle Ownership: You must own a reliable car to travel between properties throughout the DC area.