Device Repair Team Member
5 days ago
Jacksonville
Job Description Batteries Plus is currently hiring for a full-time Device Repair Team Member to repair cell phones, tablets, light fixtures, and other devices for our customers in the Jacksonville, FL area. This electronics repair position earns a competitive wage of $12 - $15 per hour, depending on experience, plus bonuses and commissions on sales. In addition to competitive pay and our fun culture, we offer our Device Repair Team Members the following benefits: • Quarterly bonuses, • Employee discounts DAY-TO-DAY This full-time position typically works 30 - 40 hours per week. As a Device Repair Team Member, you come to work each day excited to meet new people and provide solutions as well as sell products and services. Every day you get to use your mechanical skills to repair our customers' cell phones, tablets, light fixtures, and other devices. You perform the initial assessment to determine if the device can be repaired as well as provide an estimate for the repair. Once the repair is finished, you make sure the payment is accurately processed as well as ensure that the device is returned to the correct client. This includes properly packaging and shipping devices to the correct address. Whether it's in person, over the phone, or through live video communication, you always provide quality customer service. When you're not working on a customer's device, you are working on rebuilding battery packs, stocking inventory, and assisting customers in the store. In addition, you install batteries as well as run tests to make sure the device is functioning properly. As a team player, you are willing and eager to help out in any part of the store. You love a challenge, have a real desire to solve customer issues, and easily excel in your position. You feel great about the excellent customer service you provide and the important role you play in our success! ABOUT BATTERIES PLUS We are the nation's largest and fastest-growing battery, light bulb, phone repair, and key fob replacement franchise with a nationwide network of over 720 stores. We work hard, and we have a lot of fun while we do it. Our goal is to satisfy our customers, build trust, and drive business while nurturing our team and working to be experts in our fields. As the number one business in the nation for our industry, we strive to meet the growing demands of our customers. Our teams are experts in the field, and outstanding service is what sets us apart. We not only provide a fun-filled work environment, but we reward our team with great pay and benefits as well as fully paid training. That's life at Batteries Plus! OUR IDEAL DEVICE REPAIR TEAM MEMBER • Tech-savvy - familiar with electronics and how they work, • Astute - pays close attention to detail, no matter how small, • Talented salesperson - comfortable engaging in the selling process, • Organized and reliable - effectively prioritizes multiple tasks and meets deadlines, • Articulate - excellent communication skills both verbally and in writing REQUIREMENTS • High school diploma or equivalent, • Associate degree in electronics OR 3+ months of experience in customer service AND device repair, • Ability to lift up to 50 lbs., • Ability to pass a background check and a drug test upon hire, • Computer skills Location: 32205 Company DescriptionWe are the nation's largest and fastest-growing battery, light bulb, phone repair, and key fob replacement franchise with a nationwide network of over 720 stores. We work hard, and we have a lot of fun while we do it. Our goal is to satisfy our customers, build trust, and drive business while nurturing our team and working to be experts in our fields. As the number one business in the nation for our industry, we strive to meet the growing demands of our customers. Our teams are experts in the field, and outstanding service is what sets us apart. We not only provide a fun-filled work environment, but we reward our team with great pay and benefits as well as fully paid training. That's life at Batteries Plus! Batteries Plus values individuals who work hard and creates a stable work environment. The company provides great opportunities, with many different challenges, profitable, safe, respectful workable environment, that allow for positive experience and a lots of room for growth. Store hours are from 8 AM to 7 PM Monday to Friday and Saturday from 9 AM to 7 PM. Sunday From 10 AM to 5 PM.We are the nation's largest and fastest-growing battery, light bulb, phone repair, and key fob replacement franchise with a nationwide network of over 720 stores. We work hard, and we have a lot of fun while we do it. Our goal is to satisfy our customers, build trust, and drive business while nurturing our team and working to be experts in our fields. As the number one business in the nation for our industry, we strive to meet the growing demands of our customers.\r\n\r\nOur teams are experts in the field, and outstanding service is what sets us apart. We not only provide a fun-filled work environment, but we reward our team with great pay and benefits as well as fully paid training. That's life at Batteries Plus!\r\n\r\nBatteries Plus values individuals who work hard and creates a stable work environment. The company provides great opportunities, with many different challenges, profitable, safe, respectful workable environment, that allow for positive experience and a lots of room for growth. Store hours are from 8 AM to 7 PM Monday to Friday and Saturday from 9 AM to 7 PM. Sunday From 10 AM to 5 PM.