Associate Analyst, HR Technology
2 days ago
Dallas
Job Description This Is How We Fly At JSX, we’re not just a lifestyle carrier – we’re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success. About the Role: As an Associate Analyst, HR Technology, you will support the ongoing operation, configuration, and optimization of JSX’s HR technology platforms, including Workday and UKG Pro. This early-career role serves as a first point of contact for HR system questions, assists with configuration and reporting, and partners closely with HR, Payroll, IT, and vendors to ensure data integrity and system effectiveness. This is a hands-on opportunity to build deep experience in modern HR systems while supporting critical business initiatives. A Day in the Life: Your day will be collaborative and detail-focused, centered on supporting HR systems that power the Crewmember experience across the organization. Additional responsibilities include: • Supporting configuration, deployment, and ongoing maintenance of Workday functional areas including HCM, Benefits, US Payroll, Time Tracking, Scheduling, Absence, Recruiting, Learning, Help, and Financials., • Assisting with the configuration and daily support of UKG Pro modules including HCM, Benefits Hub, Recruiting, Learning, Performance Management, and Workforce Management (Kronos)., • Serving as the Tier 1 point of contact for HR Technology inquiries by troubleshooting and resolving user-reported issues and escalating complex cases as needed., • Creating and maintaining job aids, quick-reference guides, FAQs, and other documentation to support user adoption and self-service., • Partnering with Learning & Development to support training sessions, classes, and webinars related to Workday usage., • Administering security roles and user access in Workday and UKG Pro in alignment with data governance and confidentiality standards., • Collaborating with HR, Payroll, Finance, IT, and business partners to identify opportunities to improve configuration, reporting, and HR technology processes., • Hands-On Systems Experience: Gain real-world exposure to Workday and UKG Pro in an active enterprise environment., • Early Career Growth: Build a strong foundation in HR technology, analytics, and system administration., • Meaningful Impact: Your work helps ensure Crewmembers have accurate, reliable, and intuitive HR tools. We’re looking for someone who is: • Analytical: You enjoy digging into data, identifying patterns, and solving system or process issues., • Detail-Oriented: You take pride in accuracy, data integrity, and well-documented work., • Customer-Focused: You approach system support with patience, clarity, and a service mindset., • Adaptable: You’re comfortable learning new tools and adjusting priorities in a changing environment., • Organized: You manage tasks, documentation, and follow-ups with strong attention to detail., • Associate degree or higher in Information Systems, Computer Science, IT, Analytics, or a related field, or equivalent experience., • Experience working with HR technology platforms, particularly Workday and/or UKG Pro., • Strong analytical, reporting, and problem-solving skills., • General knowledge of HR practices and policies., • Excellent organizational, time-management, and communication skills., • Workday Pro certifications (HCM, Payroll, Security, Reporting) preferred. Compensation is $60,000 to $65,00 annually. This was established after performing market research and is aligned with our approach to compensation. • Health Benefits: New Crewmember's become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost., • Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family., • 401(k) match: 50% of your first 8% May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc). JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin. Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!