Director of Facilities
hace 3 días
New York
Facilities Director Location: Upper West Side, New York, NY (in office, full‑time) Travel: Regular travel across Manhattan and Queens (multi‑site portfolio) Compensation: $100,000 - $120,000 base salary based on experience About the Role The Facilities Director is a hands‑on leader responsible for the safe, efficient, and customer‑centric operation of our client's facilities across Manhattan and Queens. This role oversees day‑to‑day maintenance and repairs, capital projects and full buildouts for new or expanded locations, vendor and contractor management, regulatory compliance, and a small but high‑performing team. Success in this role means program staff, visitors, and community members experience clean, well‑maintained, and welcoming spaces that enable mission delivery every day. Key Responsibilities Operations & Maintenance • Own daily facilities operations across multiple sites: preventive maintenance, work orders, service calls, and emergency response., • Implement and optimize a work order system; track SLAs, uptime, and completion rates., • Manage building systems (HVAC, electrical, plumbing, life safety, access control) and coordinate with landlords and property managers. Repairs through Full Buildouts • Lead end‑to‑end capital projects and buildouts—from scope and budgeting through permitting, procurement, construction, and commissioning., • Coordinate architects, engineers, general contractors, and specialty trades; drive schedules, RFI/submittal flow, jobsite safety, and punch‑lists., • Ensure designs and finishes reflect program needs, accessibility, and durability for high‑traffic community spaces. Compliance, Risk & Safety • Ensure adherence to NYC codes and regulations (DOB, FDNY, EPA/DEP) and OSHA best practices; maintain permits and inspection schedules., • Own life‑safety systems testing, evacuation plans, incident reporting, and contractor safety orientation., • Maintain accurate asset inventories and documentation (as‑builts, warranties, O&M manuals). Budgeting & Vendor Management • Build and manage annual budgets; track forecasts, variances, and ROI., • Negotiate and administer service contracts; drive competitive bidding and performance., • Standardize materials and equipment to reduce cost and simplify maintenance. Team Leadership • Manage, coach, and develop a facilities team; set goals, KPIs, and career paths., • Foster a culture of safety, accountability, and service; lead daily huddles and quarterly retros., • Coordinate cross‑functionally with IT, Finance/Procurement, HR, and Program Operations. Qualifications • Experience: 7–10+ years in facilities/real estate operations managing multi‑site portfolios; demonstrated success delivering capital projects and buildouts in NYC. Non-profit experience is a plus., • Leadership: 3+ years leading facilities/maintenance teams or field crews; strong vendor/GC oversight., • Customer Focus: Clear, compassionate communicator who thrives in mission‑driven environments and balances stakeholder needs with budget and timelines., • Education: Bachelor’s degree in Facilities Management, Engineering, Construction Management, or related field—or equivalent experience., • Other: Ability to travel across Manhattan and Queens regularly; occasional evening/weekend coverage for outages or critical milestones. What They Offer • Mission‑driven culture and the opportunity to shape community spaces, • Comprehensive benefits (medical/dental/vision), PTO, and retirement plan, • Professional development and growth pathways in facilities and operations Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ___