BAS Controls Service Technician - L2
1 month ago
Athens
Job DescriptionCMS Controls - Ohio Level 2 Controls Service Technician The Level 2 Controls Service Technician is a seasoned professional responsible for providing advanced service, complex troubleshooting, maintenance, and optimization of Building Automation Systems (BAS) and associated HVAC control systems. This role requires a comprehensive understanding of control logic, network protocols, electrical systems, and complex HVAC operations. The Level 2 technician works with increased autonomy, mentors Level 1 technicians, and serves as a primary technical point of contact for clients, ensuring peak system performance and client satisfaction. Key Responsibilities: • Advanced System Diagnostics and Troubleshooting:, • Independently diagnose and resolve complex issues within integrated building automation systems, including intermittent faults, network communication problems, and intricate control sequence errors., • Thoroughly analyze and interpret control logic, programming, and graphics within various BAS platforms to pinpoint root causes of system malfunctions., • Utilize advanced diagnostic tools and software to troubleshoot communication protocols (e.g., BACnet IP/MSTP, Modbus, LON, proprietary protocols) and network infrastructure., • Perform comprehensive troubleshooting of mechanical HVAC systems, including central plant equipment (e.g., chillers, boilers, cooling towers), VFDs, and complex air/water distribution systems, leveraging in-depth knowledge of mechanical and electrical wire schematics., • System Optimization and Commissioning Support:, • Implement strategies to optimize BAS performance for energy efficiency, indoor air quality, and occupant comfort., • Perform and verify system calibrations, functional tests, and sequence of operation validations., • Assist with commissioning new BAS installations or system upgrades, ensuring all components operate as designed and specified., • Identify opportunities for system enhancements or upgrades and communicate findings to project management or sales., • Programming and Configuration:, • Modify and create basic to intermediate control programs and sequences of operation within various DDC (Direct Digital Control) platforms., • Configure and troubleshoot network settings for controllers and field devices., • Make minor graphic modifications or additions to BAS user interfaces., • Electrical Work:, • Demonstrate strong proficiency in working with low, medium, and line voltage electrical circuits in a commercial environment., • Safely perform advanced electrical troubleshooting, including motor controls, variable frequency drives (VFDs), and complex power distribution for control panels., • Ensure all electrical work complies with NEC and local codes., • Customer Interaction and Relationship Management:, • Serve as a primary technical contact for clients, providing clear, concise, and professional explanations of complex technical issues and solutions., • Build and maintain strong customer relationships through exceptional service and proactive communication., • Train clients on basic system operation and functionality as needed., • Mentorship and Documentation:, • Provide technical guidance and on-the-job training to Level 1 Controls Service Technicians., • Maintain meticulous and comprehensive documentation of all service activities, including detailed troubleshooting steps, resolutions, configuration changes, and system performance data., • Contribute to the development of best practices and standard operating procedures for service operations.Basic Requirements:, • Experience: Minimum of 3-5 years of direct experience as a Controls Service Technician, HVAC Service Technician with strong controls exposure, or a similar field role., • In-depth Controls Knowledge: Strong understanding of DDC control logic, programming fundamentals (function blocks, scripts), and various control signal types (analog, digital, serial). Ability to interpret and modify complex sequences of operation., • Advanced Mechanical HVAC Knowledge: Comprehensive understanding of commercial HVAC systems, including central plant operations, air handlers, terminal units, and refrigeration cycles. Proficient in reading and applying complex mechanical and electrical wire schematics., • Proficient Electrical Experience: Strong experience and proficiency working safely with low (24VAC/DC), medium (120V/277V), and line voltage (up to 480V) electrical systems in commercial settings, including troubleshooting motor controls and VFDs., • Networking Fundamentals: Solid understanding of IP networking principles, including subnetting, routing, and troubleshooting common network issues within a BAS environment., • Software Proficiency: Demonstrated ability to navigate, configure, and troubleshoot within at least one major BAS platform (e.g., Tridium Niagara Framework, Distech, Honeywell, Johnson Controls, Siemens, Schneider Electric)., • Excellent verbal and written communication skills, with the ability to convey complex technical information clearly to non-technical audiences., • Exceptional problem-solving, analytical, and critical thinking skills., • Valid driver's license., • Ability to perform physical duties such as lifting up to 50 lbs., climbing ladders, working in confined spaces, and varied environmental conditions.Preferred Qualifications:, • Associate's or Bachelor's degree in HVAC, Controls, Electrical Engineering, or a related technical field., • Specific BAS platform certifications (e.g., Niagara N4 Certified Professional)., • Relevant industry certifications (e.g., EPA Universal Refrigerant, Master Electrician License, ASHRAE, CEM)., • Experience with system integration protocols (e.g., BACnet, Modbus, LON)., • Proven experience in energy management or building optimization., • Experience with project commissioning and startup procedures., • OSHA 30-hour construction safety certification.Skills and Abilities:, • Independent Problem Solver: Ability to work autonomously on complex issues with minimal supervision., • Leadership and Mentorship: Capable of guiding and training junior technicians., • Customer Focus: Dedicated to achieving high levels of customer satisfaction and building lasting relationships., • Adaptability: Thrives in a dynamic environment, adapting to new technologies and challenging situations., • Attention to Detail: Meticulous in diagnosing, repairing, and documenting system performance. ywg1LyRNEH