Email customer support jobs in Pomona, California - Page 2Create job alerts

Job Description Farmers Insurance is seeking a dedicated, motivated, people-focused professional to join our growing local agency. This role centers on building strong relationships, supporting current clients, and identifying opportunities to connect individuals and families with solutions that meet their needs. This is an excellent opportunity for someone who enjoys communication, learning, and contributing to a team-oriented environment. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Flexible Schedule Mon-Fri Schedule Career Growth Opportunities Evenings Off Responsibilities • Connect with new and existing clients through phone, email, and in-person interactions, • Provide support with account updates, reviews, and general service needs, • Maintain accurate client records and follow-up activities in agency systems, • Identify opportunities to introduce additional solutions based on client needs, • Support retention and growth initiatives through proactive outreach, • Collaborate with team members to meet agency objectives, • Strong communication and interpersonal skills, • Customer-focused mindset with attention to detail, • Ability to stay organized and manage multiple tasks, • Comfortable working in a performance-based environment, • Reliable, self-motivated, and goal-oriented, • Willingness to learn new systems and processes

Job Description Farmers Insurance is seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The Customer Service Representative is responsible for delivering excellent customer support by addressing inquiries, resolving issues, and ensuring a positive experience for clients. This role serves as a key point of contact between the company and its customers, providing accurate information, timely assistance, and effective solutions. Benefits Annual Base Salary + Commission Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Evenings Off Licensing Assistance Available Ongoing Training Team Building Events Work-Life Balance Responsibilities • Respond to customer inquiries via phone, email, chat, or in person, • Resolve customer issues efficiently while maintaining a positive and professional attitude, • Document customer interactions and update account records in company systems, • Follow up with customers to ensure resolution and satisfaction, • Possess or be open to obtaining, a Property & Casualty Insurance License with support from our District., • Bilingual, fluent in both English and Spanish is beneficial., • Strong verbal and written communication skills, • Ability to remain calm and professional in challenging situations, • Strong problem-solving and multitasking abilities

Job Description Remote - Customer Experience Representative Who We Are? Trojan Storage is the best self-storage operator in the business with over 40+ locations in the U.S today! Simply put, we have the best people in the workplace with our amazing culture, healthy benefits, and growth opportunities. Your Benefits: Remote Work Opportunities Medical, Dental, Vision, & Life Insurance | 401k Matching Program | Vacation Time Sick Time | Monthly Bonuses | Annual Bonuses | Holiday Pay | Referral Program Discounted Storage | Education Assistance Program | Employee Assistance Program Employee Discount Store | Work/Life Balance | Growth Opportunities | Mileage Reimbursement And Much More… Your Role: Join our amazing company and start your career in Self-Storage today! The Customer Experience Representative (CXR) is a Full-Time position that will report directly to the Contact Center Manager. This individual will play an integral role in executing the overall growth and customer service strategy of Trojan Storage. This position will be the front line for new customers rentals as well as handling a variety of customer issues utilizing phone, SMS, chat, and email. The CXR must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping customers and driving satisfaction. Your Responsibilities: • Customer Experience: Delight customers through multichannel communications including phone, email, chat, and video. Become proficient in self-storage operations delivering empathetic communications to all our customers practicing First Contact Resolution (FCR). Handle and mitigate customer complaints with effective communication and proper documentation., • Sales: Achieve sales metrics on new rentals, leads, and conversion rates through inbound communications. Cross sell other products and services to meet the needs of our valued customers., • Collections: Take payments and assist customers with all delinquency needs ensuring proper documentation and compliance., • Efficiency: Drive performance through keeping efficiency ratios at standards. This includes managing average handle times, response times, and calls handled per day., • Teamwork: Foster positive relationships with team members and leadership collaborating effectively on initiatives, meetings, and daily interactions., • Punctuality & Attendance: Adhere to all schedules and meetings on time with no disruption to the contact center environment. Be a reliable team member to support operational efficiency and team cohesion., • High School Degree or equivalent., • 1 Year of experience in a contact center environment or customer-support role., • Phone sales experience preferred., • Bilingual (Spanish) preferred., • Proficiency in chat communication a plus., • Ability to multi-task and manage time effectively., • Excellent written and verbal communication skills. Andasol Management Inc. is an equal opportunity employer. Andasol does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law. Qualified applicants with criminal histories will be considered for employment consistent with all federal state and local ordinances. We are committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at

Job Description Job Description: The Member Service Representative (MSR) is based in a branch and is responsible for providing consistently exceptional service to our members through face to face interactions and assisting members in the completion of a variety of financial transactions, such as deposits and withdrawals, payments, and other related transactions. Must also knowledgeably address member concerns and questions as well as identify opportunities for cross-selling services and products. Principal Accountabilities (95%) • Provides timely and courteous service to all branch members, and assists them with financial transactions such as deposits, withdrawals, transfers, sale or processing of negotiable instruments, etc., • Processes branch member transactions efficiently, accurately, and in a timely manner including servicing accounts, closing accounts, or completing related documentation., • Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards, etc., • Supports the achievement of unit sales goals by identifying opportunities for the cross-selling of Credit Union products and services, and referring members to the appropriate business partners., • Maintains cash drawer in accordance with assigned cash limits and policy and procedures, balances own daily work and may assist with the daily branch balancing procedures. Accurately completes all related documents., • Has thorough knowledge of all Credit Union products and services, including but not limited to, deposit and loan products, digital and self-service opportunities, and other services offered to our members., • Directly responds to member’s inquiries timely and accurately via telephone, mail, email, or an internal referral., • Develop, expand and retain member relationship in order to increase member satisfaction., • Adhere to Branch Service Level Standards, SLA’s and Corporate initiatives., • Performs all operational activities in compliance with applicable laws, regulations (Regulation CC, Bank Secrecy Act, etc.), and Credit Union policies and procedures., • Participates in all assigned staff development programs in support of the Credit Union's commitment to continuous improvement in sales and service, quality, and teamwork., • Must consistently report to work on time, as scheduled., • Complete all BAI trainings and classroom courses Knowledge, Education, Certifications, Licenses: • Excellent customer service skills, • A background in sales and new accounts is highly desirable, • Ability to work in a fast-paced environment, • High degree of accuracy, • Strong communication skills, • Effective problem solving and communication skills, • High school diploma or GED. Work is performed in a general office environment. This position does not require significant physical efforts. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Refer to the Safety & Health Policy found in California Credit Union’s Employee Handbook & Resource Guide. Available: Monday-Thursday, 9:00 a.m.-5:00 p.m., Friday, 9:00 a.m.-6:00 p.m, rotating Saturdays 9:00 a.m.-2:00 p.m. 24

Email Only - No Phones! / Competitive Comp - As a Email Customer Support Agent - FT - Work From Home at Sleep Center, you will: Provide exceptional customer service to clients via email; Respond promptly and professionally to customer inquiries and concerns; Troubleshoot and resolve customer issues

Prepares a yearly budget for the assigned customer base, including new customer development based on market potential. Maintains a positive working relationship with territory development managers, branch operations leadership team, customer support, and other internal departments. Our Team Members

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Ability to listen to and understand customer needs. We're seeking someone who is great with people, building relationships, and putting customers first.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

No customer service representative experience required.

Accept customer calls and return customer. Handle incoming customer service calls. Dispatch incoming customer phone calls.

Weekly Pay! Customer Service Rep-null #CB Capstone Logistics, LLC is part of The Transportation and Logistics industry which has been designated a "Critical Infrastructure Segment".

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requirements; Research customer issues and work

Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to client inquiries, explain possible solutions, and ensure that clients feel supported and valued; Present a professional

Flex Schedule 7a-11p EST / Medical-Dental-Vision-Life-AD&D / 401(k) +3% / Generous PTO + Parental Leave - As a FT - Call Center Representative - Work From Home at Lap Of Love, you will: Assist clients with their end-of-life care needs by answering phone calls and providing compassionate and empathet

DOE / Health-Dental-Vision-Life-FSA-HSA / 401(k) plan - As a Call Center Representative, you will: Assist customers with inquiries and concerns through multiple communication channels including phone, email, and chat; Provide exceptional customer service by actively listening, empathizing, and findi

Competitive Pay & Benefits / Flexible Schedule / Career Growth / Meaningful Impact - As a Call Center Representative (CSR) at Wellcove, you will: Provide excellent customer service via phone and email; Respond to customer inquiries and resolve issues in a timely and professional manner; Maintain acc

As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to e