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Job Description Company: IRALOGIX, Inc. Position: Customer Care Representative Location: Pittsburgh, PA/Sandy UT Job Type: Full-Time/Exempt Industry: Retirement Services/FinTech Software Travel: 0%-5% IRALOGIX is a high-growth, institutional technology platform, focused on providing uniquely capable solutions to IRA providers, 401(k) record keepers, retirement-focused Advisors, Mutual Fund investment providers, and banks, interested in growing their IRA capabilities, revenue, and market share. Through proprietary, ground-up technology, we are changing the landscape and are empowering client companies to provide broader access to the best retirement services possible, while significantly lowering administration costs, increasing efficiency, profitability, and competitiveness, far beyond industry expectations. Role As a CUSTOMER CARE REPRESENTATIVE, you will serve as a trusted support contact for customers across the wealth management and retirement services spectrum. This role requires not only strong communication skills and a customer-first mindset but also an understanding of IRA account operations, wealth management processes, and recordkeeping within the retirement services industry. You will work directly with customers—helping resolve account-related inquiries, supporting compliance-driven recordkeeping tasks, and ensuring customers experience accurate, efficient, and professional service. High-quality Customer Care Representatives are passionate about helping clients navigate retirement solutions, building long-lasting relationships, and delivering exceptional service while having fun along the way. You will collaborate closely with operations, compliance, and technical teams to provide seamless wealth management support. Responsibilities The essential responsibilities and duties for this position include, but are not limited to, the following: • Provide service and technical support to retirement investment customers, including guidance on IRA account activity, wealth management processes, and recordkeeping requirements., • Manage inbound and outbound communications (phone, live chat, email) with customers, ensuring timely and accurate responses to IRA-related and account recordkeeping questions., • Support day-to-day IRA administration and recordkeeping functions, including contributions, distributions, rollovers, transfers, and beneficiary changes., • Help customers and advisors navigate our technology platform, including account setup, transaction history, reporting, and compliance documentation., • Collaborate with operations, compliance, and partner recordkeepers to ensure accurate documentation and adherence to industry regulations., • Escalate complex issues to appropriate internal teams while maintaining accountability for customer satisfaction., • Consistently deliver an above-and-beyond customer experience by blending technical accuracy with empathy, patience, and professionalism., • Demonstrate integrity and responsibility when handling sensitive financial and personal data. Desired Skills and Experience The essential skills and experience for this position include, but are not limited to, the following: • Strong computer skills including Microsoft Office Suite and CRM/customer support systems., • Excellent verbal and written communication skills; Spanish fluency is a plus but not required., • Knowledge of retirement services and wealth management support, particularly IRA operations, is strongly preferred., • Recordkeeping experience in financial services or retirement accounts, with emphasis on accuracy, compliance, and confidentiality., • Ability to explain financial or compliance-related processes to customers in a clear, approachable manner., • Proven ability to work as part of a successful team in a high-growth or fast-paced environment., • Strong problem-solving skills and proven results in resolving customer issues., • High attention to detail, organizational skills, and a commitment to accuracy in recordkeeping tasks., • Positive, professional attitude with a sense of humor. Requirements • Must be US Citizen, Permanent Resident or eligible to work in the US permanently. • High School diploma required. Bachelors degree preferred.

Job DescriptionAutism Speaks is seeking one Events Intern in Columbus, Ohio and one Events Intern in Western PA! This is a 10-week remote program and students must be eligible for academic credit. This is an opportunity for an individual to gain valuable event planning experience. As a member of the development team, the intern will have the opportunity to assist in the planning and execution of Western PA and Columbus events. Area Events include Walk, 5k Run, Summit, Third Party event support and other miscellaneous events. At the end of this internship, the Events Intern will have working knowledge of key event skills, including developing event timelines, planning processes, and community outreach which they will be able to translate into future career opportunities. The Events Intern will report to the Senior Manager, Community Engagement – Western PA. The ideal candidate should be looking to gain experience in Non-Profit Special Events for future work. The intern will receive necessary training and staff supervision. This is a remote position, but applicants must live in Western PA area or Columbus, Ohio and have access to transportation to attend events or meetings if needed. DUTIES: • Assist with planning logistics, • Assist with planning and outreach of kickoff events, • Assist with donor, sponsor, and volunteer outreach and stewardship, • Assist with area marketing and communications, including but not limited to email and social media content drafting, • Assist with silent auction donation and in-kind partnership outreach, • Provide administrative support and perform job-related tasks as assignedQUALIFICATIONS:, • Pursuing a bachelor’s degree., • Able to receive academic credit, • Commitment to a flexible work schedule of 20 hours per week during standard business hours, • Superior organizational and communication skills, • Strong attention to detail and a demonstrated ability to take initiative, • Excellent customer service skills in dealing with internal and external constituents, • Must have the ability to work with a team, • Proficient in Microsoft Office applications, Social Media Technology CORE COMPETENCIES:, • Building Collaborative Relationships, • Professional Behavior, • Results-Driven, • Customer Orientation 3y83IrJjRp

Job Description Adecco is currently recruiting for a Customer Service Specialist and an Associate Technician for a global leader in the eye care business in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. These positions pay $16.74 to $17.05 per hour. Please Apply Now! GENERAL FUNCTION The Customer Service Representative provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day. Additionally, the Customer Service Representative initiates the escalation process for unresolved customer problems. The Associate Technician will be packaging, sorting and preparing eye glasses and lenses for shipment. MAJOR DUTIES AND RESPONSIBILITIES Assists customers telephonically and non-telephonically with service and support issues. Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention. Acts as a positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objectives. Ensures productivity is met Uses courteous and professional language. Works effectively in a team environment. BASIC QUALIFICATIONS High School or equivalent Ability to produce quality and professional written correspondence with customers. Ability to demonstrate and perform basic math Commitment to providing resolution to customer issues on the first contact PREFERRED QUALIFICATIONS GED/Diploma or Associate degree Previous experience in a telephonic or personal customer contact position (customer service position only) Retail store/field experience a plus Pay $16.74 to $17.05 per hour depending on experience Monday through Friday daylight hours Why work for Adecco? * Excellent Weekly Pay discussed during screening. * 401(k) Plan * Skills Training * Excellent medical, dental, and vision benefits Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Pay Details: $16.74 to $17.05 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job DescriptionNow Hiring: Entry-Level Customer Service Representative – Direct Hire | Pittsburgh, PA | Up to $55K Are you a recent graduate or early-career professional looking to break into the world of customer service and operations? LHH is excited to partner with a leading manufacturing company near Pittsburgh, PA to fill a direct hire position for an Entry-Level Customer Service Representative. This is a high-energy, growth-focused opportunity for someone who thrives in fast-paced environments and is ready to build a long-term career in customer service, supply chain, or operations. Position Highlights • Direct hire – full-time, permanent role, • Competitive salary up to $55,000 annually, • Entry-level opportunity with structured training and career development, • Work in a collaborative, team-oriented manufacturing environmentKey Responsibilities, • Serve as a key contact for customer inquiries, orders, and issue resolution, • Communicate professionally via phone, email, and internal systems, • Coordinate with supply chain, operations, and production teams to ensure timely order fulfillment, • Maintain accurate customer records and data in ERP systems, • Support continuous improvement initiatives in customer service processesPreferred Qualifications, • Bachelor’s degree in Business, Supply Chain, Operations, or a related field, • Internship or prior experience in a manufacturing or customer service environment, • Strong communication and organizational skills, • Ability to multitask and work efficiently in a fast-paced setting, • Familiarity with Microsoft Office and ERP systems is a plusLocation Pay Details: $51,000.00 to $55,000.00 per year Search managed by: Victoria Daggett Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job DescriptionMayvue is seeking a Solution Marketing Specialist to help translate our product capabilities into clear, compelling stories for state and local transportation agencies. In this hands on role you will support go to market (GTM) activities, create customer facing collateral, and gather market insights that fuel pipeline growth. As a company, we are in a unique position. We have a “startup culture” but our team is comprised of experienced individuals who manage a steady stream of business. Our hard work has led to explosive growth and we’re seeking individuals that recognize the opportunity and want to work alongside us to ensure we continue to reach our potential. In this role, you will be a key member of the company and team. This position offers both in-office (Pittsburgh, PA) and the flexibility of being remote. You tell us what works for you! You will be a good fit if: • You thrive in a fast-paced environment and are capable of consistently achieving results on time, • You’re a strong communicator, adept at managing the vision, value, and scope of projects at strategic and tactical levels, • You are the type of person that is looking for something “more” and are interested in being in a position with an unlimited amount of potentialResponsibilities:, • Draft solution briefs, blog posts, social content, and basic video / webinar outlines, • Maintain a library of up to date pitch decks and one pagers, • Assist with launch checklists, timelines, and internal announcements for new features., • Coordinate hand offs between Product, Marketing, and Sales, • Write and coordinate responses to RFPs, RFIs, and RFQs, ensuring compliance with all requirements and alignment with Mayvue’s value proposition, • Maintain a repository of standard answers, certifications, and attachments for fast turnaround, • Monitor industry news, RFP portals, and competitor updates; summarize findings for the team, • Collect win/loss notes from Sales and log trends, • Keep battlecards and FAQs current in HubSpot, • Schedule and help deliver short enablement sessions for Account Executives (AEs) and Customer Success Managers (CSMs), • Track engagement on campaigns and assets (e.g., HubSpot dashboards, Google Analytics), • Present monthly highlights and improvement ideas, • Coordinate webinars, trade show shipments, and email campaigns Qualifications:, • 1-3 years of experience in B2B marketing preferably SaaS, • Demonstrated ability to draft or contribute to RFP, RFI and RFQ responses for public-sector clients, • Solid writing skills and an eye for clear concise storytelling, • Familiarity with at least one marketing or design tool (e.g., HubSpot, Canva, Adobe Express, Google Analytics), • Basic understanding of enterprise buying cycles; exposure to the public sector is a plus, • Organized, deadline driven, and comfortable juggling multiple priorities with guidance, • Bachelor’s degree or equivalent practical experience in Marketing, Communications, Business, or related field.Benefits:, • Unlimited PTO, • Life Insurance at no cost to employees, • Short-term and long-term disability at no cost to employees, • Paid maternity and paternity leave, • Healthcare insurance (Premiums are partially paid for by Mayvue), • Dental and vision at no cost to employees and dependents, • Optional supplemental life insurance, • Receive $1,000.00 per year for Continuous Learning Allowance, • Receive 1 day paid per year as a Community Service Allowance, • Onsite gym in Pittsburgh office, • Health Savings Account and Dependent Care Flexible Savings Account, • Employer contributions to your 401(k) up to 50% of contributions on the first 5% deferred, • Have your favorite snacks and beverages when you work in our Pittsburgh Headquarters, • Hybrid/remote work available Powered by JazzHR QojLmYki4Y

Job Description Marketing Coordinator & Brand Ambassador Company Description Deejays BBQ Ribs and Grille, founded in 1980 in Weirton, WV, was sold to Mt. Nebo Foods in 2021. In the short time since it has expanded to 4 locations in the Tri-State market, and our fifth location will open in September 2023 with more to come! Job Description The Marketing Coordinator will be responsible for developing, implementing, and tracking marketing programs that increase brand exposure and build restaurant and catering sales in the Tri-State Area The Marketing Coordinator position requires a thorough understanding of business and marketing strategy and that person will become the Brand Ambassador for Deejays BBQ Ribs and Grille. The ideal candidate will possess excellent communication skills with restaurant staff, vendors, food writers and bloggers, newspapers, local businesses, and the community. It also requires the ability to project manage, multi-task and problem-solve in a fast-paced environment. Job Duties * Understand and communicate marketing strategy and objectives to the operating partners, restaurant management, and staff * Partner with Restaurant & Catering Managers to plan and execute sales-building activities that will build relationships, which will increase customer count, check average and outside sales * Deploy web, social media, email, collateral, merchandise, Mobile App, loyalty program, and other communications effectively with the corporate support team * Coordinate partner, community, vendor relationships, and charitable donations * Establish goodwill and build relationships within the community * Identify and capitalize on strategic partners that complement the restaurant brand * Plan and execute marketing events in coordination with restaurants * Collect and analyze data to improve marketing programs * Assists and/ or completes additional tasks as assigned * Must clearly be able to demonstrate growth in sales because of marketing efforts * Manage online reputation by responding to reviews left on all social platforms QUALIFICATIONS * Bachelor’s degree in Marketing, or similar discipline preferred. * 1-3 years of professional experience in Marketing, Public Relations, Sales,or Advertising with a demonstrated track record of driving results * Industry experience in managing and marketing fast-casual restaurant concepts and openings is a big plus * Must possess an entrepreneurial spirit and be creative and innovative with marketing approaches. Prior experience working in a fast-paced, busy, and somewhat stressful environment, is preferred * Proof of eligibility to work in the United States * Valid Driver’s License required * Maintain a professional, neat, and well-groomed appearance adhering to Company standards * Proficient in Windows Office, Microsoft Office, Mac OSX, PowerPoint * Knowledge of online technology and implementation with a particular interest in blogs, social networks, virtual worlds, wikis, mobile, and other emerging trends- including but not limited to Facebook and Twitter, Instagram, WordPress etc. * Superior knowledge of Social Media landscape, networks, toolsets * Management of a professional blog for an organization and/or business * Self-starter with a positive "can do" attitude. Additional Skills * Ability to assess business goals, market requirements, customers, challenges, and opportunities within the area and input that knowledge into the creation of programs, etc. * Must be innovative, organized, efficient, and able to prioritize multiple projects while working with a team * Effective communication skills to present to all levels of an organization in a professional manner. * Strong work ethic and self-starter who is a team player and comes with a can-do attitude * Exceptional analytical and organizational, interpersonal, and written communication skills * Excellent time management and organizational skills * Detail oriented, self-motivated with a strong ability to multi-task * Creative, and independent with strong attention to detail * Dedication to providing exceptional customer service * Must have a flexible schedule with being open to working weekends, holidays, and at specific restaurant locations. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

Job Description A growing manufacturing organization is seeking a detail-oriented and proactive Customer Support Coordinator to support its operations team. This entry-level, in-office role is ideal for a professional who is looking to build a career in operations and customer support. Responsibilities * Act as the primary point of contact for customer communications, primarily via email. * Enter and manage data within an ERP system, ensuring accuracy and timeliness. * Coordinate inventory movements between multiple sites to support production and delivery schedules. * Collaborate with internal departments such as Purchasing, Manufacturing, and Production. * Provide planning and administrative support to the operations team. Required Skills & Qualifications * Bachelor’s degree in Business, Supply Chain, Operations, or a related field. * A years of experience in a customer service, planning, or administrative role. * Strong written and verbal communication skills. * High attention to detail and accuracy in data entry. * Analytical thinking and problem-solving abilities. * Proficiency with computer systems; prior ERP experience is a plus. * Ability to work independently and as part of a collaborative team. * Balanced personality to align with team dynamics. Pay Details: $50,000.00 to $55,000.00 per year Search managed by: Jessica Robbins Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description Summary Section 8 participants by processing required forms and documentation. In addition, the incumbent serves as the primary contact for all client interaction with HCVP, verifying that all completed processes comply with HACP and HUD regulations and resolving customer complaints when necessary. All activities must support the Housing Authority of the City of Pittsburgh (“HACP” or “Authority”) mission, strategic goals, and objectives. Essential Duties and Responsibilities The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned as needed. • Serve as primary contact for all client communication with the HCVP department., • Accurately enters relevant information to complete all required documents for Housing Choice Voucher (Section 8) participants., • Verifies that all paperwork and processes comply with HACP and HUD regulations., • Report any unfavorable conditions that affect customer satisfaction. Recommends solutions and troubleshoots problems to ensure quality customer service., • Complete all tasks relating to the processing of Housing Choice Voucher (Section 8) participant files including, but not limited to: Voucher Issuance, Lease-Up, Initial Certification, Annual Certification, Interim Certification, Move-in, Move-Out, and End of Participation., • File and maintain appropriate records and documents of Housing Choice Voucher (Section 8) participants., • Enter and update information in the database per HUD and HACP requirements., • Submit, monitor, and correct all submitted HUD-50058 errors per HUD regulations and HACP policies., • Issue RFTA forms with the voucher. Receive and process RFTA, then uses the information to prepare leases and contracts., • Refer customers with other needs to support service departments., • When necessary, communicate with applicants, tenants, landlords, owners, and vendors., • Document customer inquiries or complaints. As applicable, resolve or elevate the issue promptly., • Assist staff members in determining on-the-job working procedures and resolving the assignment’s problems. Bachelor’s Degree and a minimum of two years’ experience in case management or customer service. May consider an equivalent combination of education and experience. Technical Skills The employee should have strong computer skills (MS Word, Excel, and Outlook) to perform this job successfully. Must have the ability to learn other computer software programs as required by assigned tasks. Physical Demands The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. May make reasonable accommodations to enable individuals with disabilities to perform the essential functions. The employee is frequently required to remain in a stationary position to perform this job successfully. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office, and attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 25 pounds. Highlights • Competitive pay, • Medical up to 90% employer-paid, • Dental and Vision 100% employer-paid, • Holidays 16 per calendar year The Housing Authority of the City of Pittsburgh (HACP) provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Company DescriptionThe Housing Authority of the City of Pittsburgh (HACP) is a municipal corporation, formed under the United States Housing Act of 1937, charged with providing decent, affordable housing for low-income persons. The Authority is governed by a Board of Directors, which establishes goals, approves policy and budgets, and provides general direction to the HACP Executive Staff. HACP provides publicly assisted housing comprised of traditional public housing, scattered sites, and Housing Choice Vouchers (Section 8). We currently house more than 18,000 Pittsburghers, manage more than 2,200 public housing units, and provide oversight of an additional 600+ mixed-finance units. More than half of our residents live in privately managed rental properties located across the City of Pittsburgh through their participation in the Housing Choice Voucher Program (Section 8). Our facilities are conveniently located throughout Pittsburgh, with public and senior housing communities located in each region of the city. HACP’s purpose is to develop and make affordable, safe housing available and help families achieve the independence they strive for. A brighter future is always within reach, thanks to the commitment of HACP.The Housing Authority of the City of Pittsburgh (HACP) is a municipal corporation, formed under the United States Housing Act of 1937, charged with providing decent, affordable housing for low-income persons. The Authority is governed by a Board of Directors, which establishes goals, approves policy and budgets, and provides general direction to the HACP Executive Staff.\r\n\r\nHACP provides publicly assisted housing comprised of traditional public housing, scattered sites, and Housing Choice Vouchers (Section 8). We currently house more than 18,000 Pittsburghers, manage more than 2,200 public housing units, and provide oversight of an additional 600+ mixed-finance units.\r\n\r\nMore than half of our residents live in privately managed rental properties located across the City of Pittsburgh through their participation in the Housing Choice Voucher Program (Section 8).\r\nOur facilities are conveniently located throughout Pittsburgh, with public and senior housing communities located in each region of the city.\r\n\r\nHACP’s purpose is to develop and make affordable, safe housing available and help families achieve the independence they strive for. A brighter future is always within reach, thanks to the commitment of HACP.

Job Description Overview Bags, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Provide administrative support to include: hiring and onboarding/offboarding, scheduling, employee badging and billing/invoicing. Partnering with management to ensure that we are exceeding client expectations and providing the greatest customer service ever. • Work with the facility manager to develop schedules in Kronos monitoring flight schedule and assist with adjustment of schedules daily as needed to meet client expectations and flight requirements, • Review and approve daily employee punches against their schedule, • May be asked to maintain attendance tracker for time and attendance purposes, • Complete badging application for new employees and renewal badges, • Submit employee terminations to HR for approval and email EAF, SANF, and supporting documentation to HR payroll for processing, • Order uniforms and office supplies, • Assist with administration of shift bids as directed, • Conduct Orientation for New Hires (parking, breakrooms, timeclock enrollment, etc.), • Scheduling Interviews for hiring managers as directed, • Perform new hire onboarding tasks in the ATS system including; EIF, Form i9, document upload, etc., • Attend meetings as assigned (corporate, operations, safety, client), • Ensure safety guidelines established by the company are being followed (may be asked to be part of the operation safety committee), • May be asked to cover in the operation in the absence of a supervisor Qualifications * Understanding of HRIS systems including payroll, ATS, time and attendance * Must be able to multi-task and manage confidential information * Must possess excellent written and verbal communication skills * Must possess strong organizational skills * Proficient in Microsoft Word * Microsoft Excel and PowerPoint experience preferred * Pass required background and drug screens * Be able to meet company appearance guidelines * Available to work shift times required by our client or operational needs including nights, weekends, and holidays * Be able to sit, stand, lift, climb, push and/or bend for extended periods of time and have the ability to lift objects and baggage with weights in excess of 70 pounds in a safe manner Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee’s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company’s business standards. • For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted, • No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management., • Clean & well-maintained approved uniforms must be worn on shift, • Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $16.50 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job Description Position: ELRC EARLY LEARNING PROGRAM ENGAGEMENT SPECIALIST Full-Time | Salary: $44,000 - $47,740 Culture: Trying Together’s mission is to support high-quality care and education for young children. Trying Together is a Pittsburgh-based nonprofit that supports the work of early childhood by providing advocacy, community resources, and professional growth opportunities for the needs and rights of children, their families, and the adults who interact with them. A fast-paced organization, Trying Together looks for dedicated and passionate staff who bring positivity to their work and a solution-oriented sensibility. Trying Together encourages its team, partners, and communities to interact compassionately and honor the range of cultures, ideas, and identities that root each person. Young children develop and learn by example; this means that children whose early learning environments reflect just actions, equitable opportunities, diverse representation, and inclusive approaches experience healthier interactions and build relationships that enable them to thrive. Trying Together is an equal opportunity employer. Trying Together does not discriminate and encourages qualified candidates of any gender, race, class, sexual orientation, faith, disability, or age to apply. All candidates will be evaluated on a merit basis. Purpose: The Early Learning Resource Center (ELRC) Region 5 Early Learning Program Engagement Specialist (ELPES) serves as a representative between Child Care Works (CCW) and child care providers both regulated and relative. The Early Learning Program Engagement Specialist will support providers with: Provider Self Service; recruitment, enrollment, and determination eligibility in Child Care Works: enrollment in the Child and Adult Care Food Program (CACFP;) and provide additional assistance as needed. The Early Learning Program Engagement Specialist will provide outreach to relative providers to identify needs and connect them to resources and supports. This position reports to the ELRC Director of Early Learning Program Engagement. Responsibilities: • Commitment to racial equity and inclusion and a willingness to do the ongoing personal work to bring about a more just society by actively participating in professional growth opportunities., • Actively work with peers to create a culture of belonging at Trying Together., • Willingness to disrupt practices that do not honor children’s, families’, educators’ and colleagues’ humanity., • Provide comprehensive customer service by completing thorough provider orientations, address all phone calls and provider correspondence within 24 business hours as applicable, and attend to walk-in clients/providers., • Establish provider agreements for all certified and relative providers and assist providers with primary subsidy concerns and questions., • Teach and support regulated providers to use Provider Self Service to ensure their information is up to date., • Advise providers of the PA Department of Human Services and Child Care Works regulations., • Provide technical assistance and support for relative providers seeking to become a state certified and enroll in Child Care Works., • Refer and engage child care providers to community resources and advocate for the providers in obtaining these services., • Identify and assess barriers relative providers face with regards to providing quality child care and identify resources and supports as needed., • Support relative providers to meet their professional development requirements., • Collaborate with Allegheny County Family Centers to connect relative providers to community resources and supports as needed., • Connect providers with a Quality Coach and Fiscal contact., • Assist providers in enrolling in the Child and Adult Care Food Program and other provider resources., • Operate as a liaison for the provider between all Child Care Works departments and programs., • Organize and participate in provider outreach to help promote quality child care and positive child and adult interactions., • Address system-generated alerts in a timely manner to maintain integrity within the PELICAN System., • Maintain communication with other Child Care Works agencies within Pennsylvania regarding provider information and updates., • Regularly participate in outreach and other meetings both locally and statewide., • Maintain a high level of confidentiality when working with sensitive and personal client, vendor, employee, and contract information., • Participate in initial and ongoing professional development for the purpose of providing effective provider engagement., • Work collaboratively across departments within Trying Together to meet the mission and accomplish the work., • Participate in initial and ongoing professional development for the purposes of continuous learning and expanding one’s professional knowledge base., • Consistently use the NeonCRM platform to build relationships with constituents, record data that measure project performance, and support continuous quality improvement in the organization's resources and services., • Associates, Business, or Technical Degree in Human Services, Early Childhood Education or related field. Will consider experience in lieu of a degree., • Two years of relevant case management experience., • Excellent written and verbal communication skills., • Intermediate to advanced computer skills, internet, and email., • Knowledge of local, state, and national systems for early care and education., • Must be able to work independently and as a team member., • Attention to detail and advanced problem-solving techniques., • Ability to multitask., • Ability to maintain confidentiality., • Good judgment and decision-making abilities., • Must demonstrate enthusiasm and flexibility., • Clean Act 33 Child Abuse Clearance., • Clean Act 34 PA State Police Clearance., • Clean Act 73 Federal Criminal History Clearance., • Mandated Reporter Training (must be completed in the first month of placement)., • NeonCRM Training (required and recommended online courses must be completed in the first three months of placement)., • Competitive compensation and benefits package. ciyosjT82l

Job Description PURPOSE OF POSITION: This position provides customer support for the day-to-day operations of the organization and is responsible to answer incoming phone calls as well as provide data entry and maintenance of screening data into internal software programs. We are currently accepting applications for both Full-Time and Part-Time positions. PRIMARY DUTIES AND RESPONSIBILITIES: • Promptly and courteously answers a high volume of incoming phone calls. Handle or direct calls to appropriate staff, log calls into customer service spreadsheet, take thorough messages, and return calls as required., • Schedule participants for screening events, health coaching, and other services utilizing various software programs., • Understand service level agreements pertaining to customer service and data entry to ensure adherence. Alert supervisor or management when SLA may be affected., • Enter participant results from screening events and offsite options into appropriate database and/or Excel within established timeframes. Update trackers after completing data entry., • Provide physician forms and/or lab vouchers, home test kits to participants as needed for off-site screening options via email, fax or mail., • Download and process all faxes received daily to include, save and name file to appropriate folder., • Scan, process, and save all patient forms received by mail or email to appropriate folder., • Interact with account management team members on eligibility or program details that affect customer service and data management., • Interact with supply management team members, as needed to ensure appropriate equipment needs are communicated., • Follow IH21 company policies as they are related to HIPAA and handling of confidential information. Ensure workspace is free of protected health information and computer is locked prior to leaving area., • Perform quality data control in accordance with company procedures to ensure client satisfaction and accuracy for data management. Verify accuracy of client data entered, identify discrepancies, request clarification or advise supervisor of issues related to data., • Interacts with departmental and other staff on matters affecting the data entry process and makes recommendations for improvement or enhancement to job processes to ensure standards in data entry, collection and retrieval., • Alert management on any data discrepancies and or customer service complaints immediately., • Perform any necessary filing and results mailings in a timely and accurate manner., • Perform special projects and other duties as assigned by Management. PHYSICAL DEMANDS: • Prolonged periods sitting at a desk and working on a computer., • Ability to lift and carry up to 25 pounds. QUALIFICATIONS: • High School Diploma., • Minimum one year data entry experience., • Call Center Experience Preferred, • Excellent verbal and written communication skills., • Effective time management skills., • Accuracy and attention to detail as well as multi-tasking ability., • Working knowledge of Microsoft Office products. BENEFITS • Health insurance (medical, dental, vision), • Health Savings Account, • Life insurance (company paid and voluntary), • Short-term and Long-term disability, • 401k Plan, • Paid time off

Job Description Position: Call Center Representative Worksite: Pittsburgh, PA Duration: 6 months Shift: M-F, shifts between 8:00 am to 6:30 pm EST : Daily hours and shifts may vary Project Description: The Customer Service Representative will leverage call center experience, customer service skills, problem solving, and attention to detail to deliver positive customer experience. The right candidate will enjoy building relationships with customers, adapt quickly to change, and demonstrate grit that will inspire others to strive for superior results. Responsibilities: Answer incoming phone calls, chats, and/or emails Conduct outreach phone calls and/or emails Provide outstanding customer service Recognize and follow call flows with scripts Research and review customer inquiries Research information using multiple systems Relay research findings and outcomes to customers Identify and escalate appropriate issues Clearly document call information and encounters in call logs Recognize and alert management of risk and trends Quickly transition from one task to another Maintain a professional demeanor Other duties as assigned Basic Qualifications: 2-years of Customer Service experience 1-year of call center environment experience 6 months of Utilities or Health & Public Services experience High School Diploma or GED Proficiency with computers: Experience using the internet, email via Outlook, etc. Data entry experience Listening, verbal, and written communication experience Microsoft Office (Excel, Word, Outlook, and Teams) experience Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

Job DescriptionSalary: Rycon Construction, Inc. is an employee-owned company (ESOP) that provides construction management, general contracting, and design-build services nationwide. Rycon is an ENR Top 400 Contractor and ENR Top 100 Green Contractor). We have nine offices, Pittsburgh, Atlanta, Charlotte, Cleveland, Fort Lauderdale, Fort Myers, Houston, Philadelphia, and Washington, DC., and specialize in new construction, renovations, and adaptive reuse projects. Rycon's portfolio consists of projects and developments in health care, educational (K-12 & higher ed), industrial/warehouse, commercial, multi-unit residential, retail, financial, food service/dining, governmental, hospitality, cannabis, self-storage, and LEED facilities. We excel in preconstruction planning, MEP expertise, with experienced project team members focused on the multiple markets we serve. We also have an in-house Architectural Woodwork & Specialty Fabrication Division that ships/installs nationally. We are seeking a Tier 1 IT Support Specialist at our Pittsburgh office. What you will do: • Provide first-level technical support to over 600 users remotely and locally. Utilizing helpdesk ticketing system, emails, and calls to resolve hardware, software, and basic network issues., • Provide support for desktop systems, laptops, mobile devices, printers, and other peripherals., • Assist users with account setup, password resets, and access permissions., • Document issues and resolutions in the ticketing system., • Support onboarding/offboarding processes including device setup and account provisioning., • Collaborate effectively with team members while also working independently to manage tasks., • Must be able to troubleshoot, identify, and provide technical solutions to end users. What you will need to be successful: • Bachelors degree in Information Technology, Computer Science, or a related field OR, • Associates degree in a related field plus one or more of the following certifications:, • Exceptional organizational skills with the ability to multi-task and prioritize effectively., • Basic understanding of Windows OS, Office 365, Microsoft Office, and common IT tools., • Strong communication skills., • Ability to troubleshoot and resolve common technical issues., • Willingness to learn and grow within a fast-paced IT environment., • Strong customer service orientation with a proactive and solution-focused mindset. Preferred Skills: • Experience with helpdesk call center environment., • Familiarity with remote support tools and ticketing systems., • Exposure to networking concepts and cyber security basics., • CompTIA A+, • CompTIA Network+, • Microsoft Certified: Fundamentals (e.g., Azure, M365), • Proficiency in Microsoft 365 admin center and Co-Pilot At Rycon Construction, Inc. we believe outstanding employees build the foundation necessary for excellence in business. It is with this belief that we are always looking for the best qualified and most talented employees to become part of our team. Rycon offers advancement opportunities along with an excellent salary and benefits package that includes, medical, dental, vision, ESOP (Employee Stock Ownership Plan) and 401(k). Qualified candidates will be required to submit to a background screening upon acceptance of an offer. Rycon Construction Inc. is an Equal Opportunity Employer. Attention: All third-party agencies, headhunters and recruiters Rycon Construction is not accepting candidate submission by unsolicited third parties to any company email address. All unsolicited candidates will be rejected, and Rycon Construction will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. Rycon Construction will not be obligated and will not under any circumstances pay any fees to said third party candidates in an unsolicited manner. Rycon Construction only forms contracts with recruiters with whom we have an established business relationship and with whom we have a signed agreement in place. All contact with Rycon Construction from third parties must be through our Human Resources department. Outside recruiters are not to contact hiring managers directly. Any contact made outside of Rycons Human Resources department by a third party will cancel any future business relationship between the third party and Rycon Construction.

Job DescriptionCompany Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. Job Description * Interface with approximately 30 – 40 assigned dealerships to proactively consult and provide support * Build strong relationships with dealer operators, dealer managers, regional offices and zone teams * Dealership contacts utilizing various communication devices and technologies (phone, text, email, screen share, FaceTime and IM) * Thoroughly prepare for each remote standardized dealer contact by identifying dealer priorities/needs, reviewing relevant reports, and preparing an agenda that addresses GM’s and the dealer’s sales, retention and revenue priorities. * Consult with dealership to increase the fixed operations overall customer retention and profitability and identify follow-up or action items for next contact * Achieve sales objectives for district by consulting with dealerships on how to grow their fixed operations and maximize the Part and Service Excellence (PASE) program * Focus one’s efforts on evaluating the parts department inventory management processes to eliminate waste, increase parts loyalty and profitability and improve efficiencies * Coordinate resolution to warranty and customer related issues by working with the Warranty Support Center, Regional Warranty team and Customer Assistance following GM policies & procedures * Focus one’s efforts on evaluating the dealership’s service customer experience based on customer data and observations and assist in continuous improvements / problem resolution to build customer loyalty, including CSI performance, service lead close rates, etc. * Work with dealership and digital district manager (if applicable) to analyze marketing and merchandising plan, including dealership’s digital presence, against GM brand direction, current market trends and dealership’s customer needs to identify business opportunities * Set priorities to execute assigned responsibilities independently, and willingly takes on any task to grow fixed operations by acting as the dealerships trusted advisor * Stay abreast of changes in General Motors and industry to adapt quickly. * Evaluate processes, systems and tools to make alterations * Integrate and communicate with all representatives that call on the dealership on behalf of GM to offer outstanding and cohesive support. For example: Work with your sales counterpart to create a dealer business plan and monitor progress to plan throughout the year * Efficiently and effectively deal with customer needs and issues as they arise. Determine key issues and resolutions * Maintain a working knowledge of the competitive service environment within assigned markets * Effectively manage time and projects and measure/prioritize work with limited supervision * Use knowledge of marketing fundamentals (Product, Price, Place, Promotion) to develop and execute retail marketing plans * Implement strategies - with MSXI Filed Team to grow the business, increase efficiency customer satisfaction, and customer service retention. * Meet defined metric goals * Share best practices, ideas, success stories and analysis techniques * Complete other special assignments if necessary * Previous automotive dealership experience, or equivalent experience. * Knowledge of automotive parts and service systems. * Basic knowledge of the dealer operating report and fixed analysis tools. * Understanding of metrics and reports. * Basic knowledge of dealership profit department structure and interconnectivity. * Establishes rapport with others by initiating and leading conversations to make other’s feel comfortable. * Considers the impact of customers in the decision making process. * Excellent communication skills: * Must be a good listener as well as a good communicator both in person and over the phone. * Must have appropriate writing skills when communicating messages and reports. * Must be computer literate and have experience with Microsoft Office products. * Is creative in problem resolution and demonstrates the ability to think “out of the box” * Makes it a priority to solve the customer issues. * Ability to overcome objections and obstacles during day to day activities. * Can develop presentations and deliver those presentations to Executive Management. * Ability to effectively facilitate meetings. * Ability to train groups or individuals as required. * Demonstrates a friendly and positive attitude with customers and co-workers. * Must be able to multi-task in a busy environment. Able to work independently and with other team members. Qualifications * Bachelor’s Degree preferred. * Retail sales experience preferred and/or management. * Clear communication skills. * Strong customer service skills. * Strong problem-solving skills. * Proficient with building and designing material reports and charts to track performance. * Proficient at Microsoft Office (Word, Excel, PowerPoint). Additional Information MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

Job DescriptionSalary: TITLE: Assistant Horticulturist DEPARTMENT: Horticulture REPORTS TO: Director of Horticulture GENERAL SUMMARY: The Assistant Horticulturist is responsible for providing horticultural support for show installation and day to day horticultural tasks indoors and out, incorporating best sustainable practices. Phipps Conservatory and Botanical Gardens is an equal opportunity employer that is committed to attracting and retaining a diverse sta. We strive to create a working environment that is inclusive, equitable and welcoming as we honor employee experiences, perspectives, and unique identities. PRINCIPAL DUTIES AND RESPONSIBILITIES • Assist Display Horticulturists and managers by carrying out all horticultural duties as assigned in Conservatory display rooms, gardens and nursery areas, including but not limited to watering, deadheading, planting, mulching, pruning, fertilizing and integrated pest management, using best, most sustainable practices, with particular attention to detail., • Plant and install large hanging baskets, large trees and shrubs, and other show features. Act as team leader for these activities as required. Be aware of safety concerns and alert managers to any problems., • Assist with overall show install throughout the Conservatory. May give input and/or assist in design of rooms and/or gardens., • Perform indoor and outdoor pruning that is not contracted to arborist, both at the Conservatory and at other Phipps owned properties. Use of a scissor lift and tall ladders, up to 25, will be required., • Maintain plants in the nursery areas, under the direction of the production manager, including ball and bur lapping, watering, pruning, properly spacing,, • Move plants and supplies as needed using bobcats, with attachments, as needed., • Troubleshoot garden problems and prioritize garden tasks., • Evaluate crops with other staff to determine future feasibility for displays., • Monitor, diagnose and treat insect, disease, physiological and cultural conditions, working with IPM specialist., • Assure all equipment is properly operated, maintained and stored., • May occasionally write articles, give tours, teach classes and assist with special events as required., • Respond to inquiries from the public regarding plants and care; maintain excellent customer relations., • Maintain Pennsylvania pesticide applicator license through appropriate and timely update training, being aware of credits needed., • Participate in weekend watering rotation., • Perform other activities and duties as required. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED • Knowledge and practice of highest industry standards for planting, pruning and horticultural maintenance, incorporating sustainability in all areas., • Knowledge of a vast plant palette and ability to research the needs of individual crops in the employee's care. Ability to suggest suitable plants to add to displays, and ability to gather information to create an ideal environment for optimum health of displays., • Ability to diagnose problems that are physiologically based and/or stress related, anticipate what will occur under specific conditions (i.e., soil conditions, climate), and identify stresses and proactively implement solutions., • Excellent written and verbal communication skills., • Strong organizational and problem-solving skills., • Computer skills proficiency with Internet and email software. Working knowledge of Argus software a plus., • Strong attention to details., • Ability to prioritize and work independently., • Ability to work with the public and co-workers in a pleasant and courteous manner., • Must have a valid drivers license. PHYSICAL, MENTAL AND SENSORY DIMENSIONS • Physical mobility: sitting, standing, bending, kneeling, walking, pushing/pulling, lifting/carrying objects up to 50 pounds, climbing up to 25 feet, manual dexterity to operate keyboard., • Mental effort: reading, writing, analyzing and visualizing., • Sensory requirement: ability to communicate and respond to staff in a friendly and fair manner., • Strong work ethic in all areas of job performance., • Ability to communicate and respond both in person and over the phone to the general public, staff, volunteers and board members in a friendly, knowledgeable, professional manner., • Greenhouse and garden atmosphere hot, humid, sun-filled climate., • Ability to provide own transportation to perform principal responsibilities., • May be called upon to work all shifts, weekends and/or holidays. Overtime may be required during the two three weeks before all major shows., • Will have occasion to work in or pass through any area of the Conservatory or growing houses. MINIMUM POSITION GUIDELINES (Education, Experience and Certification) • Minimum of Associates degree in horticulture or related field. Four-year horticulture degree preferred., • At least two years experience in growing and maintaining plants in a professional capacity, using the highest industry standards., • Ability to acquire Pennsylvania pesticide applicator license within six months of hire. Revisions, additions or deletions to this job description may be made at any point.

Job Description BASIC FUNCTION: Manage all people in a division including but not limited to personnel in sales (supervisors, outside sales force, merchandisers) office and warehouse, as well as all aspects of the operation. IMPORTANCE/JOB DUTIES: 80% Managing Personnel, Sales (TSR), Operations, P&L to ensure that everything related to the division operates properly 20% Other duties are described below. Responsibilities • All division manager’s responsibilities are related to increasing sales in the territories, as this determines the weekly income., • Oversee all personnel regarding the division, has the ability to hire and terminate, or make employment decisions or suggestions for drivers or others that he/she supervises., • Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses, as well as analysis on sales, P&L, costs, etc., • Assists in developing a sales plan to support sales and profitability goals, • Provide overview and reports to management; making route decisions re sales goals, operational improvement; undertaking performance evaluations for drivers or others, • Develop and maintain a sales forecast to help analyze market conditions and/or changes in assigned territory for maximum productivity and sales growth, • Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, new distributors, etc., • Recommend changes in products, service, and policy by evaluating results and competitive developments in the market, • Maintain professional and technical knowledge by attending educational workshops such as DOT and safety, • Attend management meetings for sales, and review professional publications to establish personal networks, • Training: make sure that all personnel is up to date on the employee handbook, training and updating on new hardware, software, rules or regulations by keeping the proper chain of command and ensuring that everyone is trained Division manager’s responsibilities for route support and administration • Understanding and knowledge to read and analyze Nielson / IRI / G-2 reports, • Be analytical on what is selling and profitable for the company and the division, • Build relationship with store managers, market managers, district managers, IO’s, and other positions, • Follow up on Team sales execution within each account, • Should be able to create sell sheets on new and current innovation along with market brand awareness of new products, • Maintain good in-stock conditions in all major accounts with team support, • Weekly service condition must be at 100% execution based on demand volume, • 60% to 80% of the business must be out in the field developing relationships, following up execution, and introducing the innovation of product, • Must increase market share 15% year over year, • Use and understating of XSales mobile (Handhelds and Smartphone versions) and XSales Server (Web-Based monitoring system), • Use and understanding of SOTI MobiControl (Enterprise mobility management solution) SOTI is used in OLE to secure and manage our handhelds, • Lead, educate and develop route support to ensure drivers/supervisors document issues so it can be submitted directly to corporate as needed, • Identify and monitor route equipment, also reporting any damages to the equipment as they occur, • Maintain an accurate count and serial numbers of all route hardware/cellphones in its division using Excel spreadsheets provided by corporate, • Maintain all release forms for hardware up to date and current with existing serial numbers and driver’s names, • Provide general technical support for handhelds and XSales, • Program and upgrade software of mobile devices as necessary, • Follows-up on all generated quotations to assure that the customer is being serviced and to document the outcome of the proposed solution., • Maintain ethical, cooperative manufacturer relationships consistent with company image and company/branch goals in the marketplace, • Return and complete proper documentation on a timely basis, • Additional duties and responsibilities as required or assigned Requirements: • College degree in business desired but not required, • Able to work independently, self-motivated, and organized, • Knowledge of computer functions (i.e., downloading documents, email, internet, Microsoft Word, Excel, PowerPoint, Wizard, Xsales, etc.), • Work independently and display a professional demeanor representing clients and dealing with employees, • Effective communication and problem-solving skills, • 1+ years’ experience in retail, sales, or a field-based supervisor role, • Personal access to functional tools such as smartphones or smart pad and computers, • Communicate timely with management through phone or email, as well as weekly and monthly sales report analysis., • Bilingual (English-Spanish) is a plus

Job Description FRANJO RESTORATION () A flood, fire, natural disaster, or any other incident that damages your property and puts you and your loved ones at risk is hard to think about - but it happens. Franjo Restoration Services knows the first thing you want and need after an incident like this is to return to normalcy and safety as quickly as possible. For more than 20 years we have helped to rebuild businesses, commercial properties, and lives with expert disaster restoration and general renovation/construction services. We are there when you need us the most, with caring service, expert remediation knowledge, and all the tools needed to get the job done as efficiently and cost-effectively as possible. Franjo Restoration located in Baldwin, PA is looking for an OFFICE MANAGER performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, and data processing. Provides general office support with a variety of clerical activities and related tasks. The Office Manager will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. The Office Manager is also responsible for managing the fiduciary information, primarily financial in nature, about all company activities that will assist management and Ownership in making educated economic decisions about the company's future. Essential Functions • PSA Accounting Software, • All aspects of AP/AR, Payroll entry, Bank Statement reconciliation, Overhead & Job Cost invoice processing, weekly check printing, • Sage Accounting Software, • All aspects of AP/AR, Payroll reimbursement invoices, Bank Statement reconciliation, Job Entry (two entities), contract set up, estimate entry, month-end cost projection with GM &PM, • Payment selection for checks, notify Controller of available payments for print, • TimberScan Invoicing Software, • Upload & code PDF invoices, send notifications to PM, Approve, Export to Sage, • Certified Payroll/Prevailing wage recording and tracking, • Monitor multiple Accounting & personal employee email addresses, • com credit card processing for customer payments, • Maintain E-Tides online account and make quarterly online payments, • Determine quarterly Sales & Use tax owed with General Manager, • Monthly review with Controller & GM, • OH budget review with General Manager, • HR compliance with Franjo Construction HR Director, • Insurance certificates - Obtain and record Subcontractors certificates in Sage, • Annual insurance review with auditors with approval from Controller, • Resolve vendor issues, • Vendor Credentialing site compliance - complete and maintain new & existing profiles, • Maintain production spreadsheets, • Job, vendor and vehicle file up keep, • Project final reports and surveys, • Customer relations - answering phones, taking new estimate information, • Receiving & processing mail, • Office equipment maintenance, • Office supplies purchasing and maintenance, • IT company point of contact, • Answering Service maintenance, • Maintain internal phone list, • Employee start-up information, • Maintain Employee files, • Track and maintain all employee attendance, • Vehicles, • Oversee tracking software, • Registration, • EZ pass online maintenance - adding/removing vehicles, • Parking setup Competencies • Communication Proficiency, • Customer/Client Liaison, • Ethical Conduct, • Problem-solving/Analysis, • Strategic Thinking, • Time Management

Job Description BCforward is currently seeking a highly motivated CSR – Call Center Representative for an opportunity at Pittsburgh PA (Remote Role). Job Title – CSR – Call Center Location - Pittsburgh PA (Remote Role) Duration - 12 Months Contract Pay Rate: $20.30/hr on W2 Shift - M-F, shifts between 8:00 am to 6:30 pm EST: Daily hours and shifts may vary, with a rotational requirement for after-hours coverage and opportunities for Overtime as needed to support storm-related activities Project Description: The Customer Service Representative will leverage call center experience, customer service skills, problem solving, and attention to detail to deliver positive customer experience. The right candidate will enjoy building relationships with customers, adapt quickly to change, and demonstrate grit that will inspire others to strive for superior results. Responsibilities: · Answer incoming phone calls, chats, and/or emails · Conduct outreach phone calls and/or emails · Provide outstanding customer service · Recognize and follow call flows with scripts · Research and review customer inquiries · Research information using multiple systems · Relay research findings and outcomes to customers · Identify and escalate appropriate issues · Clearly documents call information and encounters in call logs · Recognize and alert management of risk and trends · Quickly transition from one task to another · Maintain a professional demeanor · Other duties as assigned Basic Qualifications: · 2-years of Customer Service experience · 1-year of call center environment experience · 6 months of Utilities or Health & Public Services experience · High School Diploma or GED · Proficiency with computers: Experience using the internet, email via Outlook, etc. · Data entry experience · Listening, verbal, and written communication experience · Microsoft Office (Excel, Word, Outlook, and Teams) experience · Internet access is sufficient to handle calls received via the Internet · Quiet and private remote work location Benefits: BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

Job Description Position: Call Center Representative Worksite: 100% Remote Role Duration: 1 Year with possibility of extension Start Date: 1st December, 2025 The client is expecting 100% attendance for the first 90 days. Shift: M-F, shifts between 8:00 am to 6:30 pm EST: Daily hours and shifts may vary, with a rotational requirement for after-hours coverage and opportunities for Overtime as needed to support storm-related activities Candidates should to be local to Pennsylvania - Pittsburgh Job Description: Project Description: • Answer incoming phone calls, chats, and/or emails., • Conduct outreach phone calls and/or emails., • Provide outstanding customer service., • Recognize and follow call flows with scripts., • Research and review customer inquiries., • Research information using multiple systems., • Relay research findings and outcomes to customers., • Identify and escalate appropriate issues., • Clearly document call information and encounters in call logs., • Recognize and alert management of risk and trends., • Quickly transition from one task to another., • Maintain a professional demeanor., • 2-years of Customer Service experience., • 1-year of call center environment experience., • 6 months of Utilities or Health & Public Services experience., • High School Diploma or GED., • Proficiency with computers: Experience using the internet, email via Outlook, etc., • Data entry experience., • Listening, verbal, and written communication experience., • Microsoft Office (Excel, Word, Outlook, and Teams) experience., • Internet access sufficient to handle calls received via the Internet., • Quiet and private remote work location.Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

Job DescriptionThe IT Support Analyst provides advanced IT assistance to K–12 staff and faculty, focusing on resolving escalated technical issues and ensuring users can return to work efficiently. This role involves handling second-tier support requests via phone, email, remote access, and in-person deskside visits. The analyst is responsible for mentoring Tier 1 support staff, maintaining and improving knowledge documentation, and ensuring procedures are followed accurately. Success in this role requires strong customer service skills, a collaborative mindset, and a commitment to continuous learning and service improvement. Qualifications include an Associate’s Degree (Bachelor’s preferred), at least two years of service desk or NOC experience, and one year of deskside support in an educational setting. Certifications such as CompTIA A+, Network+, ITIL Foundation, and HDI are highly desirable. Familiarity with tools like N-Able, PRTG, and RMM solutions is a plus. The analyst must be able to troubleshoot hardware, software, networking, and AV equipment, support educational applications, and communicate effectively with both technical and non-technical users. The role may require shift work, including evenings, weekends, and holidays, and successful candidates must obtain all relevant clearances. Powered by JazzHR jp4H50pq59