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Job Description Sales Representative Job Summary This position requires developing sales strategies to attract new broker partnerships within assigned territories, agencies, and for the sales team. Will source new sales opportunities and close sales to achieve quotas. Will play a key role in increasing income and revenue by managing and negotiating with brokers, generating leads, qualifying prospects, and managing sales of products and services offered. Will also be responsible for researching the competition. Updating CRM often and keeping records accurate is required. Preparing reports monthly and completing quarterly sales audits to calculate the incentive compensation due for the sales team. A strong preference will be given to professionals with recent and successful sales experience in the Consumer Driven Health Plan and COBRA Administration or employee benefit broker business. Required Skills • Self-motivated and driven, • Aptitude to take initiative, • Strong communication (verbal and written), negotiation, and interpersonal skills, • Customer focused, • Understanding the customer, • Proven sales experience, • Track record of over-achieving quota, • Experience working with a CRM, • Familiarity with different sales techniques, • Computer use competency, • Intermediate skills (or higher) with Microsoft Office products (i.e. Word, Excel, PowerPoint), • Ability to work independently with minimal oversight, • Prepare monthly sales reports, • "Get the sale" using various customer sales methods (cold calling, presentations, etc.), • Forecast sales, develop "out of the box" sales strategies/models and evaluate their effectiveness, • Evaluate brokers skills, needs, and build productive long-lasting relationships, • Meet personal and team sales targets, • Send handwritten thank you notes, • Research accounts and generate or follow through sales leads, • Attend meetings, sales events, and training to keep abreast of the latest developments and provide feedback/updates on progress being made, • Maintain and expand client database within your assigned territory, including updating CRM regularly with updates/progress of each prospect, • Will meet with brokers/prospects/clients from time to time, • Prepare broker kits/packets as needed for meetings, • Follow all Medcom policies as they relate to privacy and security, • Overtime as needed What We Do Medcom Benefit Solutions is a leading employee benefits administrator founded in 1983. We work hard for our brokers and the employers they serve to provide the most up-to-date services without ever losing the human touch. Our services include ACA Employer Reporting & Penalty Appeal Support, COBRA Premium Billing Administration, Consumer Driven Health Plan Administration, Health & Welfare Compliance, HIPAA Privacy & Security Solutions, and Government Healthcare Programs. Working at Medcom Medcom, a small but steadily growing company with under 100 employees, offers a unique environment where every team member can make a significant impact. In our tight-knit community, employees enjoy more direct communication with leadership, greater opportunities to contribute to our growth, and a collaborative atmosphere that fosters innovation We believe our company culture can be summed up through our three internal committees. We have the Phoenix team, a committee devoted to bringing employees together through company events, perks, and celebrations. Our Cultivate committee works not only to make Medcom a more sustainable company but also serves our local community through cleanups, tree planting, and other events. Lastly, our Outreach committee takes care of Medcom employees in need as well as our local community through efforts such as back-to-school drives, participating in the Angel Tree program, raising money for the Donna Foundation, and more. Medcom is also a proud partner with Earth Charter International, a non-profit organization focused on global sustainability education. Our Values As a company committed to helping people, we are also committed to cultivating a diverse and inclusive workplace where all feel safe and welcome. We hire the best experts in the business without discrimination due to race, creed, color, sex, religion, age, national origin, handicap, veteran status, marital or sexual orientation, gender identity, or gender expression status. We believe in open and honest communication among employees and encourage communication of your ideas, suggestions, and concerns. Benefits As an employee benefits administrator, we strive to provide the best possible benefits for our employees. We offer health insurance, dental insurance, vision insurance, life insurance, tuition reimbursement, paid time off, 401(k) retirement accounts, short and long-term disability, HSA, FSA, LPF, DCAP, and hybrid/remote work flexibility. Employee Safety & Security At Medcom, the security of our employees and clients is of utmost importance to us. We have strict protocols in place for the use of our equipment, building entrance, and email/internet access. Additionally, we take pride in our clean facilities, featuring Ultraviolet duct lighting that eliminates dust and viruses, as well as ample supplies for employees to maintain cleanliness in their workspaces. Background Check Disclaimer: Medcom Benefit Solutions ("the Company") is committed to ensuring a safe and productive work environment for all employees, contractors, and visitors. To achieve this goal, we may conduct background checks as part of our employment and onboarding process. This disclaimer outlines the Company's policy and procedures regarding background checks. Background Check Procedure: Consent: All applicants and employees will be required to provide written consent for a background check as a condition of employment or continued employment with the Company. By signing the consent form, you authorize the Company to conduct background checks, including but not limited to criminal, educational, and employment history checks. Information Collection: The Company will collect and verify information from various sources, which may include but is not limited to criminal records, credit reports, reference checks, and educational institutions. The information gathered will be used solely for employment-related purposes and in compliance with applicable laws. Confidentiality: The Company will handle all information obtained during the background check process with the utmost confidentiality. Access to this information will be limited to authorized personnel involved in the hiring or employment decision-making process. Fair Credit Reporting Act (FCRA): The Company will comply with all applicable provisions of the Fair Credit Reporting Act (FCRA) when conducting background checks that involve consumer reports, including obtaining the applicant's authorization and providing any required disclosures and adverse action notices. Adverse Action: If information obtained from a background check leads to a decision that negatively impacts an applicant's or employee's employment status, such as denial of employment or termination, the Company will adhere to the FCRA's adverse action process. Applicants or employees will be provided with a copy of their background report and a summary of their rights under FCRA. Drug Screening Disclaimer: Medcom Benefit Solutions ("the Company") is committed to maintaining a drug-free workplace to ensure the safety, health, and well-being of all employees, contractors, and visitors. This disclaimer outlines the Company's policy and procedures regarding drug screening. Drug Screening Procedure: Consent: All applicants and employees may be required to provide written consent for drug screening as a condition of employment or continued employment with the Company. By signing the consent form, you authorize the Company to conduct drug tests. I agree to hold harmless and release from all claims [Company Name] and its agents (including the above-named facility) from any liability arising in whole or part out of the collection of specimens, testing and the appropriate use of the information from such testing. Testing Methods: The Company may use various drug testing methods, including but not limited to urinalysis, blood tests, and hair follicle tests. These tests are conducted by accredited laboratories or trained professionals. Confidentiality: The results of drug screenings will be kept confidential and disclosed only to authorized personnel involved in employment decisions or required by law. Any positive test results will be handled discreetly and in compliance with applicable laws. Adverse Action: If an applicant or employee tests positive for drugs, the Company may take appropriate action in accordance with its policies and legal obligations. This may include denial of employment or termination. The Company will provide individuals with an opportunity to explain any positive test results, and applicable laws and regulations will be followed. Compliance with Laws: The Company will conduct background checks and drug screenings in compliance with all applicable federal, state, and local laws and regulations. Applicants and employees will be provided with information about their rights and the processes involved in these checks and screenings.

Job DescriptionSalary: $70K - $85K DOE About Curtin Maritime Curtin Maritime has built its reputation over 25 years on three core valuesefficiency, innovation, and integrity. As a leader in marine construction and transportation, the company delivers high-quality maritime solutions and works on unique projects in some of the most incredible places on earth. As we grow, the Director of Dredge Bidding will play a critical role in ensuring our bids are compliant, competitive, and strategically aligned with our expertise and long-term objectives. THIS ROLE: The Site Administrator is responsible for establishing, maintaining, and performing all duties required to provide operational and administrative support for all construction and dredging project job sites in accordance with Company Policies and Procedures. SCHEDULE: Monday thru Friday with occasional travel to project sites required. WHAT YOULL DO: • Assist Project Manager with operational tasks, • Mange day to day schedule and responsibilities of parts runner, • Provide direction, feedback, and assessment of parts runner, • Prepare and quality check project submittals, • Assist in routine project reporting requirements, • Establish the infrastructure of temporary project sites, • Arrange for dockage of equipment and vessels, • Set up management of temporary offices, laydown yards, and heavy lift facilities, • Source and procure consumables and day to day operating supplies for dredge, crew boat, attendant plant, and shoreside operations, • Maintain records of requisitions, purchase orders and repair orders, • Establish pool of local vendors for operating supplies, • Manage all project logistics including heaving trucking and LTL shipments, • Prepare and submit approved weekly payrolls for all hourly employees on job site, • Assist Crewing Coordinator with crew logistics and lodging, • May be assigned other duties as necessary WHO YOU ARE: Mental Aptitudes • Excellent Organizational Skills, • Ability to think big picture and consider long-term implications of ones actions, • Passion for looking for ways to improve individual and/or company performance, • Commitment to exceed expectations, • Aspiration to advance into Project Management roll, • Advanced level in Microsoft Office Applications (Word, Excel, and Outlook) Physical Aptitudes • Must meet fit for duty requirements upon job offer (pre-employment physical and drug test), • The employee must meet physical requirements including but not limited to, walking, stooping, kneeling, crouching, crawling, climbing up/down ladders and stairs, negotiating uneven and moving surfaces, • Must be comfortable entering tanks and other confined spaces, • Ability to lift up to 50 pounds unassisted., • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus., • Ability to work when exposed to odors, dust, dirt, mechanical hazards, high noise levels, and potentially hazardous equipment. Minimum Qualifications • B.S. Degree in Business, Construction Management, or other relevant program; or 5+ years equivalent experience., • Excellent communication skills, • Ability to prioritize duties and multi-task, • Strong computer skills WHAT WE OFFER: • Competitive Compensation, • Generous benefits package including Medical (Dental, Vision, STD & AD&D/Life Insurance at no cost for employees coverage) with additional option to elect incremental Life Insurance for employee and dependents and choice to elect Health and/or Dependent Flexible Spending Account Curtin Maritimeis an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Sales Manager Job Summary This position manages the sales team and serves in a sales role. This position requires the development of sales strategies and attract new broker partnerships in assigned territory, assigned agencies, and for the sales team. Will source new sales opportunities and close sales to achieve quotas. Will play a key role in increasing income and revenue by managing and negotiating with brokers, generating leads, qualifying prospects, and managing sales of products and services offered. Will also be responsible for researching competition. Updating CRM often and keeping records accurate is required. Preparing reports monthly and completing quarterly sales audit to calculate the incentive compensation due for the sales team. Required Skills • Self-motivated and driven, • Aptitude to take initiative, • Strong communication (verbal and writing), negotiation, and interpersonal skills, • Customer focused, • Understanding the customer, • Proven sales experience, • Track record of over-achieving quota, • Experience working with a CRM, • Familiarity with different sales techniques, • Computer use competency, • Intermediate skills (or higher) with Microsoft Office products (i.e. Word, Excel, PowerPoint), • Ability to work independently with minimal oversight, • Manage sales team to ensure they are meeting quota, • Prepare monthly sales reports, • Complete quarterly sales audit and calculate incentive compensation due for each salesperson, • "Get the sale" using various customer sales methods (cold calling, presentations, etc.), • Forecast sales, develop "out of the box" sales strategies/models and evaluate their effectiveness, • Evaluate brokers skills, needs, and build productive long-lasting relationships, • Meet personal and team sales targets, • Send handwritten thank you notes, • Research accounts and generate or follow through sales leads, • Attending meetings, sales events, and training to keep abreast of the latest developments and provide feedback/updates on progress being made, • Maintain and expand client database within your assigned territory, including updating CRM regularly with updates/progress of each prospect, • Will meet with brokers/prospects/clients from time to time, • Prepare broker kits/packets as needed for meetings, • Follow all Medcom policies as they relate to privacy and security, • Overtime as needed What We Do Medcom Benefit Solutions is a leading employee benefits administrator founded in 1983. We work hard for our brokers and the employers they serve to provide the most up-to-date services without ever losing the human touch. Our services include ACA Employer Reporting & Penalty Appeal Support, COBRA Premium Billing Administration, Consumer Driven Health Plan Administration, Health & Welfare Compliance, HIPAA Privacy & Security Solutions, and Government Healthcare Programs. Working at Medcom Medcom, a small but steadily growing company with under 100 employees, offers a unique environment where every team member can make a significant impact. In our tight-knit community, employees enjoy more direct communication with leadership, greater opportunities to contribute to our growth, and a collaborative atmosphere that fosters innovation We believe our company culture can be summed up through our three internal committees. We have the Phoenix team, a committee devoted to bringing employees together through company events, perks, and celebrations. Our Cultivate committee works not only to make Medcom a more sustainable company but also serves our local community through cleanups, tree planting, and other events. Lastly, our Outreach committee takes care of Medcom employees in need as well as our local community through efforts such as back-to-school drives, participating in the Angel Tree program, raising money for the Donna Foundation, and more. Medcom is also a proud partner with Earth Charter International, a non-profit organization focused on global sustainability education. Our Values As a company committed to helping people, we are also committed to cultivating a diverse and inclusive workplace where all feel safe and welcome. We hire the best experts in the business without discrimination due to race, creed, color, sex, religion, age, national origin, handicap, veteran status, marital or sexual orientation, gender identity, or gender expression status. We believe in open and honest communication among employees and encourage communication of your ideas, suggestions, and concerns. Benefits As an employee benefits administrator, we strive to provide the best possible benefits for our employees. We offer health insurance, dental insurance, vision insurance, life insurance, tuition reimbursement, paid time off, 401(k) retirement accounts, short and long-term disability, HSA, FSA, LPF, DCAP, and hybrid/remote work flexibility. Employee Safety & Security At Medcom, the security of our employees and clients is of utmost importance to us. We have strict protocols in place for the use of our equipment, building entrance, and email/internet access. Additionally, we take pride in our clean facilities, from our Ultraviolet duct lighting that eliminates dust and viruses to the plenty of supplies available to employees to keep themselves and their areas clean. Background Check Disclaimer: Medcom Benefit Solutions ("the Company") is committed to ensuring a safe and productive work environment for all employees, contractors, and visitors. To achieve this goal, we may conduct background checks as part of our employment and onboarding process. This disclaimer outlines the Company's policy and procedures regarding background checks. Background Check Procedure: Consent: All applicants and employees will be required to provide written consent for a background check as a condition of employment or continued employment with the Company. By signing the consent form, you authorize the Company to conduct background checks, including but not limited to criminal, educational, and employment history checks. Information Collection: The Company will collect and verify information from various sources, which may include but is not limited to criminal records, credit reports, reference checks, and educational institutions. The information gathered will be used solely for employment-related purposes and in compliance with applicable laws. Confidentiality: The Company will handle all information obtained during the background check process with the utmost confidentiality. Access to this information will be limited to authorized personnel involved in the hiring or employment decision-making process. Fair Credit Reporting Act (FCRA): The Company will comply with all applicable provisions of the Fair Credit Reporting Act (FCRA) when conducting background checks that involve consumer reports, including obtaining the applicant's authorization and providing any required disclosures and adverse action notices. Adverse Action: If information obtained from a background check leads to a decision that negatively impacts an applicant's or employee's employment status, such as denial of employment or termination, the Company will adhere to the FCRA's adverse action process. Applicants or employees will be provided with a copy of their background report and a summary of their rights under FCRA. Drug Screening Disclaimer: Medcom Benefit Solutions ("the Company") is committed to maintaining a drug-free workplace to ensure the safety, health, and well-being of all employees, contractors, and visitors. This disclaimer outlines the Company's policy and procedures regarding drug screening. Drug Screening Procedure: Consent: All applicants and employees may be required to provide written consent for drug screening as a condition of employment or continued employment with the Company. By signing the consent form, you authorize the Company to conduct drug tests. I agree to hold harmless and release from all claims [Company Name] and its agents (including the above-named facility) from any liability arising in whole or part out of the collection of specimens, testing and the appropriate use of the information from such testing. Testing Methods: The Company may use various drug testing methods, including but not limited to urinalysis, blood tests, and hair follicle tests. These tests are conducted by accredited laboratories or trained professionals. Confidentiality: The results of drug screenings will be kept confidential and disclosed only to authorized personnel involved in employment decisions or required by law. Any positive test results will be handled discreetly and in compliance with applicable laws. Adverse Action: If an applicant or employee tests positive for drugs, the Company may take appropriate action in accordance with its policies and legal obligations. This may include denial of employment or termination. The Company will provide individuals with an opportunity to explain any positive test results, and applicable laws and regulations will be followed. Compliance with Laws: The Company will conduct background checks and drug screenings in compliance with all applicable federal, state, and local laws and regulations. Applicants and employees will be provided with information about their rights and the processes involved in these checks and screenings.

Job Description Compliance Form 5500 Preparer Job Overview Experienced professional with specialized knowledge in ERISA compliance and Form 5500 preparation. Demonstrates independent judgment and technical expertise in preparing and reviewing government filings for Health and Welfare. May collaborate with internal teams and external clients to ensure timely and accurate filing. Serves as a subject matter expert in Form 5500 preparation and government filing requirements. Job Summary This position's primary responsibility is to prepare and review Form 5500 filings and related schedules and extensions in accordance with ERISA, DOL, and IRS regulations. The role requires strong attention to detail, experience with compliance requirements, and the ability to interpret plan documents and data. The preparer ensures that all required filings are complete, accurate, and submitted within required deadlines. Responsibilities • Prepare and review Form 5500 filings, Schedules A, C, and other applicable attachments for Health & Welfare plans., • Prepare and submit Form 5558 Extensions as needed to ensure timely compliance., • Analyze plan data and documentation to ensure filings are accurate and consistent with ERISA requirements., • Identify discrepancies and work with internal teams or clients to resolve data issues prior to filing., • Collaborate with 5500 Compliance Specialists and Administrative Support team to gather and validate information required for filing., • Interpret and apply DOL/IRS guidance to various plan structures and service arrangements., • Maintain up-to-date documentation of completed filings and associated client communications in the compliance tracking system (e.g., Medcom Bridge)., • Monitor upcoming filing deadlines and prioritize work accordingly., • Perform quality control reviews of peer-prepared filings as part of team-wide QA processes., • Support audit requests and resolve auditor inquiries related to Form 5500 filings., • Communicate directly with clients, brokers, or other plan representatives as needed to clarify data or request missing information., • Maintain strong working knowledge of ERISA, IRS, and DOL regulations governing employee benefit plan reporting., • Stay current on regulatory changes affecting Form 5500 and related filings., • Participate in team trainings, compliance updates, and process improvement initiatives., • Assist with onboarding or training of new team members as assigned., • Deep understanding of ERISA reporting requirements for Health and Welfare plans, • Familiarity with IRS and DOL rules regarding Form 5500 Schedules A and C. ., • Experience preparing and filing Forms 5500 and 5558., • Strong knowledge of employee benefit plan structures and service provider arrangements., • Excellent data analysis, document review, and reconciliation skills., • Proficiency with Microsoft Office (Excel, Word, Outlook)., • Experience with government e-filing systems (EFAST2) and/or 5500 compliance software platforms., • Exceptional attention to detail and ability to manage multiple deadlines., • Strong written and verbal communication skills., • Ability to work independently and within a collaborative team environment., • Committed to continuous learning and professional development in the compliance field., • Ability to explain technical requirements to internal team members and clients. What We Do Medcom Benefit Solutions is a leading employee benefits administrator founded in 1983. We work hard for our brokers and the employers they serve to provide the most up-to-date services without ever losing the human touch. Our services include ACA Employer Reporting & Penalty Appeal Support, COBRA Premium Billing Administration, Consumer Driven Health Plan Administration, Health & Welfare Compliance, HIPAA Privacy & Security Solutions, and Government Healthcare Programs. Working at Medcom Medcom, a small but steadily growing company with under 100 employees, offers a unique environment where every team member can make a significant impact. In our tight-knit community, employees enjoy more direct communication with leadership, greater opportunities to contribute to our growth, and a collaborative atmosphere that fosters innovation We believe our company culture can be summed up through our three internal committees. We have the Phoenix team, a committee devoted to bringing employees together through company events, perks, and celebrations. Our Cultivate committee works not only to make Medcom a more sustainable company but also serves our local community through cleanups, tree planting, and other events. Lastly, our Outreach committee takes care of Medcom employees in need as well as our local community through efforts such as back-to-school drives, participating in the Angel Tree program, raising money for the Donna Foundation, and more. Medcom is also a proud partner with Earth Charter International, a non-profit organization focused on global sustainability education. Our Values As a company committed to helping people, we are also committed to cultivating a diverse and inclusive workplace where all feel safe and welcome. We hire the best experts in the business without discrimination due to race, creed, color, sex, religion, age, national origin, handicap, veteran status, marital or sexual orientation, gender identity, or gender expression status. We believe in open and honest communication among employees and encourage communication of your ideas, suggestions, and concerns. Benefits As an employee benefits administrator, we strive to provide the best possible benefits for our employees. We offer health insurance, dental insurance, vision insurance, life insurance, tuition reimbursement, paid time off, 401(k) retirement accounts, short and long-term disability, HSA, FSA, LPF, DCAP, and hybrid/remote work flexibility. Employee Safety & Security At Medcom, the security of our employees and clients is of utmost importance to us. We have strict protocols in place for the use of our equipment, building entrance, and email/internet access. Additionally, we take pride in our clean facilities, from our Ultraviolet duct lighting that eliminates dust and viruses to the plenty of supplies available to employees to keep themselves and their areas clean. Background Check Disclaimer: Medcom Benefit Solutions ("the Company") is committed to ensuring a safe and productive work environment for all employees, contractors, and visitors. To achieve this goal, we may conduct background checks as part of our employment and onboarding process. This disclaimer outlines the Company's policy and procedures regarding background checks. Background Check Procedure: Consent: All applicants and employees will be required to provide written consent for a background check as a condition of employment or continued employment with the Company. By signing the consent form, you authorize the Company to conduct background checks, including but not limited to criminal, educational, and employment history checks. Information Collection: The Company will collect and verify information from various sources, which may include but is not limited to criminal records, credit reports, reference checks, and educational institutions. The information gathered will be used solely for employment-related purposes and in compliance with applicable laws. Confidentiality: The Company will handle all information obtained during the background check process with the utmost confidentiality. Access to this information will be limited to authorized personnel involved in the hiring or employment decision-making process. Fair Credit Reporting Act (FCRA): The Company will comply with all applicable provisions of the Fair Credit Reporting Act (FCRA) when conducting background checks that involve consumer reports, including obtaining the applicant's authorization and providing any required disclosures and adverse action notices. Adverse Action: If information obtained from a background check leads to a decision that negatively impacts an applicant's or employee's employment status, such as denial of employment or termination, the Company will adhere to the FCRA's adverse action process. Applicants or employees will be provided with a copy of their background report and a summary of their rights under FCRA. Drug Screening Disclaimer: Medcom Benefit Solutions ("the Company") is committed to maintaining a drug-free workplace to ensure the safety, health, and well-being of all employees, contractors, and visitors. This disclaimer outlines the Company's policy and procedures regarding drug screening. Drug Screening Procedure: Consent: All applicants and employees may be required to provide written consent for drug screening as a condition of employment or continued employment with the Company. By signing the consent form, you authorize the Company to conduct drug tests. I agree to hold harmless and release from all claims [Company Name] and its agents (including the above-named facility) from any liability arising in whole or part out of the collection of specimens, testing and the appropriate use of the information from such testing. Testing Methods: The Company may use various drug testing methods, including but not limited to urinalysis, blood tests, and hair follicle tests. These tests are conducted by accredited laboratories or trained professionals. Confidentiality: The results of drug screenings will be kept confidential and disclosed only to authorized personnel involved in employment decisions or required by law. Any positive test results will be handled discreetly and in compliance with applicable laws. Adverse Action: If an applicant or employee tests positive for drugs, the Company may take appropriate action in accordance with its policies and legal obligations. This may include denial of employment or termination. The Company will provide individuals with an opportunity to explain any positive test results, and applicable laws and regulations will be followed. Compliance with Laws: The Company will conduct background checks and drug screenings in compliance with all applicable federal, state, and local laws and regulations. Applicants and employees will be provided with information about their rights and the processes involved in these checks and screenings.

Job Description In search of a proactive leader committed to delivering outstanding operational performance and guiding a large team to success. This role is not for an office manager. Seeking an accomplished Director of Operations based in downtown Jacksonville, Florida! - Specializing in immigration law, family law, and criminal defense to assist individuals in making the US their home. Compensation: $85,000 - $120,000 + bonus Responsibilities: • Holds team accountable based on measurable KPI's, • Manages office facilities and office supply inventory, • Assists the Owner with recruitment, hiring, personnel, and general human resources operations, • Handles training and onboarding for new employees, • Supervises the work of the non-lawyer support staff and vendors, • Administers payroll (verifying work hours, leave time, overtime) and benefits, • Oversees the Firm’s case management, contact management, and document management, • Creates, implements, improves, and makes sure everyone is following the Firm's policies and procedures, • Prepares Dashboards and Status Reports for the Owner and future Administrator, • Managing Accounts Receivable and Accounts Payable, • Communicates well with staff and owner Qualifications: • Prior supervisory experience, preferably a staff of 20+ people, • Employee engagement and leadership, supervision, and termination, • Managing bookkeepers, accountants, understanding of financial controls, technology services, and other vendors, • Managing projects to ensure they are resolved successfully, on time, and on budget, • Implementation of policies, systems, and procedures, • Bi-lingual in english and spanish is a plusAbout Company Our Founding and Managing Attorney is an entrepreneur who is passionate about helping good people make their home in the greatest country in the world! We offer excellent benefits and believe in a culture of work/life balance with professional development.

Job Description CDHP Account Manager POSITION DESCRIPTION: The position of Account Manager is responsible for the ongoing administration of new and existing clients. This position requires strong customer service and time management skills. Individuals in this position will be required to promptly answer emails and phone calls from clients and brokers regarding account issues and inquiries, provide annual and monthly reports, online training, oversee the entire renewal process, and contact clients regarding account funding, when necessary, and be a subject matter expert on all Consumer Driven Health Plans and value-added benefits offered. This position also supports the sales team. The ideal candidate will possess the following skills: • Strong customer service skills, • Strong verbal and written communication skills, • Intermediate or higher skills with Microsoft Office products (Word, Excel, Outlook), • Client oriented, • Sense of urgency, • Organizational and prioritization skills, • Time management skills, • Computer use competency, • Ability to work independently with minimal oversight TASKS: • Monitor all aspects of the renewal process each year, including following up for renewal confirmations and additional items needed for system setup, preparing enrollment materials, audit system setup each plan year, following up for enrollment data, ensuring enrollment data is audited and corrections made for any errors, following up for benefit schedules, and preparing/sending welcome letter and funding requirements, as needed., • Maintain accurate data and updates in the appropriate systems at all times., • Answer phone calls and emails from clients/brokers regarding account issues and questions, • Provide online training for employer portal for new clients and remedial training for existing clients, as needed, • Proactively reach out to clients to "check in" and/or promote new technologies, and/or for cross-selling purposes each quarter., • Make outbound calls as necessary and as an alternate for sending multiple emails when a call would better suit the situation, • Contact clients when claims funding is low, if applicable, • Facilitate the termination process for any clients terminating services, • Complete and send Year-End Reconciliation Reports, • Attend health fairs and enrollment meetings as needed, • Follow all Medcom policies as they relate to privacy and security, • Work overtime as requested, • Perform other duties as assigned by management What We Do Medcom Benefit Solutions is a leading employee benefits administrator founded in 1983. We work hard for our brokers and the employers they serve to provide the most up-to-date services without ever losing the human touch. Our services include ACA Employer Reporting & Penalty Appeal Support, COBRA Premium Billing Administration, Consumer Driven Health Plan Administration, Health & Welfare Compliance, HIPAA Privacy & Security Solutions, and Government Healthcare Programs. Working at Medcom Medcom, a small but steadily growing company with under 100 employees, offers a unique environment where every team member can make a significant impact. In our tight-knit community, employees enjoy more direct communication with leadership, greater opportunities to contribute to our growth, and a collaborative atmosphere that fosters innovation We believe our company culture can be summed up through our three internal committees. We have the Phoenix team, a committee devoted to bringing employees together through company events, perks, and celebrations. Our Cultivate committee works not only to make Medcom a more sustainable company but also serves our local community through cleanups, tree planting, and other events. Lastly, our Outreach committee takes care of Medcom employees in need as well as our local community through efforts such as back-to-school drives, participating in the Angel Tree program, raising money for the Donna Foundation, and more. Medcom is also a proud partner with Earth Charter International, a non-profit organization focused on global sustainability education. Our Values As a company committed to helping people, we are also committed to cultivating a diverse and inclusive workplace where all feel safe and welcome. We hire the best experts in the business without discrimination due to race, creed, color, sex, religion, age, national origin, handicap, veteran status, marital or sexual orientation, gender identity, or gender expression status. We believe in open and honest communication among employees and encourage communication of your ideas, suggestions, and concerns. Benefits As an employee benefits administrator, we strive to provide the best possible benefits for our employees. We offer health insurance, dental insurance, vision insurance, life insurance, tuition reimbursement, paid time off, 401(k) retirement accounts, short and long-term disability, HSA, FSA, LPF, DCAP, and hybrid/remote work flexibility. Employee Safety & Security At Medcom, the security of our employees and clients is of utmost importance to us. We have strict protocols in place for the use of our equipment, building entrance, and email/internet access. Additionally, we take pride in our clean facilities, from our Ultraviolet duct lighting that eliminates dust and viruses to the plenty of supplies available to employees to keep themselves and their areas clean. Background Check Disclaimer: Medcom Benefit Solutions ("the Company") is committed to ensuring a safe and productive work environment for all employees, contractors, and visitors. To achieve this goal, we may conduct background checks as part of our employment and onboarding process. This disclaimer outlines the Company's policy and procedures regarding background checks. Background Check Procedure: Consent: All applicants and employees will be required to provide written consent for a background check as a condition of employment or continued employment with the Company. By signing the consent form, you authorize the Company to conduct background checks, including but not limited to criminal, educational, and employment history checks. Information Collection: The Company will collect and verify information from various sources, which may include but is not limited to criminal records, credit reports, reference checks, and educational institutions. The information gathered will be used solely for employment-related purposes and in compliance with applicable laws. Confidentiality: The Company will handle all information obtained during the background check process with the utmost confidentiality. Access to this information will be limited to authorized personnel involved in the hiring or employment decision-making process. Fair Credit Reporting Act (FCRA): The Company will comply with all applicable provisions of the Fair Credit Reporting Act (FCRA) when conducting background checks that involve consumer reports, including obtaining the applicant's authorization and providing any required disclosures and adverse action notices. Adverse Action: If information obtained from a background check leads to a decision that negatively impacts an applicant's or employee's employment status, such as denial of employment or termination, the Company will adhere to the FCRA's adverse action process. Applicants or employees will be provided with a copy of their background report and a summary of their rights under FCRA. Drug Screening Disclaimer: Medcom Benefit Solutions ("the Company") is committed to maintaining a drug-free workplace to ensure the safety, health, and well-being of all employees, contractors, and visitors. This disclaimer outlines the Company's policy and procedures regarding drug screening. Drug Screening Procedure: Consent: All applicants and employees may be required to provide written consent for drug screening as a condition of employment or continued employment with the Company. By signing the consent form, you authorize the Company to conduct drug tests. I agree to hold harmless and release from all claims [Company Name] and its agents (including the above-named facility) from any liability arising in whole or part out of the collection of specimens, testing and the appropriate use of the information from such testing. Testing Methods: The Company may use various drug testing methods, including but not limited to urinalysis, blood tests, and hair follicle tests. These tests are conducted by accredited laboratories or trained professionals. Confidentiality: The results of drug screenings will be kept confidential and disclosed only to authorized personnel involved in employment decisions or required by law. Any positive test results will be handled discreetly and in compliance with applicable laws. Adverse Action: If an applicant or employee tests positive for drugs, the Company may take appropriate action in accordance with its policies and legal obligations. This may include denial of employment or termination. The Company will provide individuals with an opportunity to explain any positive test results, and applicable laws and regulations will be followed. Compliance with Laws: The Company will conduct background checks and drug screenings in compliance with all applicable federal, state, and local laws and regulations. Applicants and employees will be provided with information about their rights and the processes involved in these checks and screenings.