F&B Freddy's Cashier/Cook PT
8 days ago
Eagle Pass
Job Description Reports to: F&B Supervisor Job Summary: The Marketplace Cashier/Cook is responsible for providing excellent guest service by accurately and efficiently processing guest's food & beverage preparation and purchases. Essential Functions: • Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures., • Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions., • Greets guest and efficiently processes food and beverage orders and purchase through the Point of Sale (POS) System., • Maintains the accountability and security of their individual cash drawer., • Stocks and cleans workstation/venue to ensure presentable products., • Ensures and collects appropriate guest payment for food and beverage service., • Prepares food as needed in the quick service kitchens., • Maintains a professional and tidy appearance at all times., • Communicates in a positive, respectful manner to both internal and external guests., • Builds and maintains knowledge of food & beverage offerings to ensure all questions answered appropriately and accurately., • Must maintain excellent attendance and be available to work events and varied schedules per business needs., • Performs other special projects and duties assigned., • Demonstrate and promote KLECH core values and MAD skills, • Manage and maintain security of confidential information entrusted to position., • Attend and satisfactorily complete all required training as assigned., • Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed., • The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director., • Perform other duties as assigned. Minimum Requirements to Qualifications: • Must have a High School Diploma, G.E.D or related food service job experience., • Experience working in a fast-paced, high volume fine dining, casual, and/or nightclub preferred., • Wine and alcohol knowledge preferred., • Strong communication skills in English both written and oral. Spanish or other language skills a plus. Other Criteria: Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed. Skills and Abilities: • Ability to work independently with minimal supervision., • Ability to maintain effective relationships with the General Manager, Directors, Managers and all staff., • Ability to work under pressure in a fast paced, event-driven, stressful environment., • Ability to meet multiple deadlines and multi-task., • Ability to have strong critical thinking, analytical and guest service skills., • Must possess a positive attitude with strong organizational and leadership qualities., • Ability to add, subtract, multiply and divide in all units of measure., • Ability to define problems, collect data, establish facts and draw conclusions., • Ability to understand complex instructions and material., • Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels., • Ability to communicate with team members, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment., • Ability to work effectively with individuals and demonstrate leadership and team building skills with empathy and enthusiasm., • Ability to maintain confidentiality., • Ability to follow and comply with established Casino guest service programs. Physical Demands: • While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on a regular basis., • The team member must be able to concentrate for prolonged periods., • Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception., • The team member must be able to communicate effectively in person or using telecommunications equipment., • The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator., • Frequently lift and/or move up to 50 lbs. Work Environment: • Normal office setting and casino floor., • Frequent walking and standing in a smoke-filled environment and frequent contact with the general public., • Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day., • Extended hours and irregular shifts may be required including nights, weekends and holidays., • Must be able to perform under pressure and work long hours under stressful conditions., • May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members., • May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc., • Travel may be required to perform one or more essential functions of this position. Conditions of Employment: • Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times., • Must be able to provide authorization to work in the United States., • Must be at least 18 years of age., • Must have access to reliable transportation to commute to and from work., • Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC., • Must acquire and maintain a valid Health Food Handlers Card, Alcohol Awareness Certification, Suspicious Activity, Cash Handling, and other required compliance trainings., • Must participate in tip reporting program.