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As a Banking Specialist IV, you help create the energy and excitement around Amerant Bank products, providing the right solutions and getting products into customers’ hands. You understand that Amerant Bank is dedicated to delivering a customer experience that’s unlike any other. It starts with you discovering customers’ needs and with the support of your team members, you match those needs with the right products. Every day is an opportunity for you to turn another Amerant Bank customer into a loyal customer. Purpose of role is to provide teller and platform-based transactions, manage lobby activity and support mobile, online banking and digital solutions. In addition, provide education and knowledge of our consumer and small business products to existing and new customers. OPERATIONAL EXCELLENCE: • Process all manner of financial transaction requests including but not limited to deposits, withdrawals, check cashing, issuance of cashiers’ checks., • Research and resolve issues related to end of day banking center balancing., • May be responsible for functions related to the day-to-day operation of the ATM, cash recycler, drive thru and night drop., • Ability to open new accounts and perform maintenance transactions on the Bank’s platform system including debit card issuance and ongoing maintenance as well as completion of Know Your Customer requirements. Execute all operation responsibilities relative to opening and maintain all products and services., • Review customers account activity to ensure compliance with Bank Secrecy Act., • May be responsible for the daily review of overdraft, uncollected and significant balance change reports., • Ability to originate new credit requests and respond to loan related inquiries., • Follow Bank policies and procedures, as well as legal and regulatory requirements, including security and audit procedures., • Adhere to all policies and procedures per Retail Banking’s operating manuals, employee handbook and all other that apply to the position functions. Ensure all regulatory requirements as well as security and audit procedures are adhered to always., • Responsible for ensuring individual acts do not lead to Bank operating losses as well as escalating potential concerns that could lead to Bank loss to appropriate supervisor., • Identify, evaluate, monitor and make any recommendation deemed necessary to the Risk Management Committee in order to assess, reduce, eliminate or control any current or prospective risks to earnings or capital arising from violations of, or nonconformance with, laws, rules regulations, prescribed practices, internal policies and procedures or ethical standards., • Act as a customer advocate to ensure we meet the needs of our customers and prospects with the intent of enhancing customer retention and engagement., • Resolve customer problems and follow up to ensure customer’s expectations are met., • Deliver customer experience for all segments to ensure quality customer experience every day every time., • This position requires consistently meeting or exceeding sales goals as defined by management., • Achieve out bound conversation expectations as defined by management., • Responsible for acquiring, retaining and expanding new and existing customer relationships by providing a positive new account experience, profiling, assessing customer needs, and recommending and selling appropriate banking products and services., • Take an active role in educating our customers on other banking channels to meet their needs., • Responsible for learning and maintaining knowledge of Bank’s products and services., • Participate in business development activities in support of the banking center market development activities as requested., • Actively participate in community organizations to promote the Bank brand as well as support business development initiatives., • Adhere to expectations defined for banking centers as defined by management., • Responsible for adhering to no personal space guidelines and that the banking center is clean and free of clutter., • For Transformed Banking Centers: Responsible and able to utilize all elements within a transformed banking center: Welcoming Zone, Comfort Zone, Discovery Zone, Advisor Connect, Service Spots, Teller Tower, etc., • Learn and encourage usage of all digital components in the banking center by banking center guests., • May be the Digital Advocate for the banking centers. Responsibilities include being an expert on the Bank’s Online Banking (personal and business) and Mobile Banking channels to be able to assist customers and promote their sale and usage. Responsible for educating other team members on digital channels., • Adhere to and participate in lobby management standards including acting in the Greeter role. Greet customers/prospects in the lobby in accordance with banking center defined standards., • Live the Bank values every day., • Complete mandatory training and required responsibilities to have knowledge of complete lines of products and services., • May have approval authority., • May be asked to train and aid less experience banking center team members., • Cooperates with superiors, peers to accomplish team and Bank goals., • Ability to work in different assigned banking centers within the region. Banking Specialist IV requires over 5 years’ experience in Bank sales / service environment or equivalent experience to include sales results. Minimum Education Requirement: High School or GED required. AA or Bachelor’s Degree preferred. English required, and certain markets may require second language skills. Functional Skills & Knowledge Requirements: Must be a team player, can work under pressure, have a professional image and be able to resolve problems and conflicts. Must be able to prioritize work and effectively manage time. Must possess basic business communications skills such as advanced writing, listening and have basic office and mathematics skills, and customer service skills. Possession of professional skills such as report writing, basic statistics, effective presentation skills and creative skills are required. Must possess sales and negotiation skills. *Applicant must be NMLS registered and provide the company with their NMLS number or be willing to register in NMLS upon accepting an employment offer. Additionally, FBI Criminal Background and credit checks must be successfully passed within the first 30 days of employment, or 30 days from the date of the upload (whichever occurs first).

Job Description As a Banking Specialist IV, you help create the energy and excitement around Amerant Bank products, providing the right solutions and getting products into customers’ hands. You understand that Amerant Bank is dedicated to delivering a customer experience that’s unlike any other. It starts with you discovering customers’ needs and with the support of your team members, you match those needs with the right products. Every day is an opportunity for you to turn another Amerant Bank customer into a loyal customer. Purpose of role is to provide teller and platform-based transactions, manage lobby activity and support mobile, online banking and digital solutions. In addition, provide education and knowledge of our consumer and small business products to existing and new customers. OPERATIONAL EXCELLENCE: • Process all manner of financial transaction requests including but not limited to deposits, withdrawals, check cashing, issuance of cashiers’ checks., • Research and resolve issues related to end of day banking center balancing., • May be responsible for functions related to the day-to-day operation of the ATM, cash recycler, drive thru and night drop., • Ability to open new accounts and perform maintenance transactions on the Bank’s platform system including debit card issuance and ongoing maintenance as well as completion of Know Your Customer requirements. Execute all operation responsibilities relative to opening and maintain all products and services., • Review customers account activity to ensure compliance with Bank Secrecy Act., • May be responsible for the daily review of overdraft, uncollected and significant balance change reports., • Ability to originate new credit requests and respond to loan related inquiries., • Follow Bank policies and procedures, as well as legal and regulatory requirements, including security and audit procedures., • Adhere to all policies and procedures per Retail Banking’s operating manuals, employee handbook and all other that apply to the position functions. Ensure all regulatory requirements as well as security and audit procedures are adhered to always., • Responsible for ensuring individual acts do not lead to Bank operating losses as well as escalating potential concerns that could lead to Bank loss to appropriate supervisor., • Identify, evaluate, monitor and make any recommendation deemed necessary to the Risk Management Committee in order to assess, reduce, eliminate or control any current or prospective risks to earnings or capital arising from violations of, or nonconformance with, laws, rules regulations, prescribed practices, internal policies and procedures or ethical standards., • Act as a customer advocate to ensure we meet the needs of our customers and prospects with the intent of enhancing customer retention and engagement., • Resolve customer problems and follow up to ensure customer’s expectations are met., • Deliver customer experience for all segments to ensure quality customer experience every day every time., • This position requires consistently meeting or exceeding sales goals as defined by management., • Achieve out bound conversation expectations as defined by management., • Responsible for acquiring, retaining and expanding new and existing customer relationships by providing a positive new account experience, profiling, assessing customer needs, and recommending and selling appropriate banking products and services., • Take an active role in educating our customers on other banking channels to meet their needs., • Responsible for learning and maintaining knowledge of Bank’s products and services., • Participate in business development activities in support of the banking center market development activities as requested., • Actively participate in community organizations to promote the Bank brand as well as support business development initiatives., • Adhere to expectations defined for banking centers as defined by management., • Responsible for adhering to no personal space guidelines and that the banking center is clean and free of clutter., • For Transformed Banking Centers: Responsible and able to utilize all elements within a transformed banking center: Welcoming Zone, Comfort Zone, Discovery Zone, Advisor Connect, Service Spots, Teller Tower, etc., • Learn and encourage usage of all digital components in the banking center by banking center guests., • May be the Digital Advocate for the banking centers. Responsibilities include being an expert on the Bank’s Online Banking (personal and business) and Mobile Banking channels to be able to assist customers and promote their sale and usage. Responsible for educating other team members on digital channels., • Adhere to and participate in lobby management standards including acting in the Greeter role. Greet customers/prospects in the lobby in accordance with banking center defined standards., • Live the Bank values every day., • Complete mandatory training and required responsibilities to have knowledge of complete lines of products and services., • May have approval authority., • May be asked to train and aid less experience banking center team members., • Cooperates with superiors, peers to accomplish team and Bank goals., • Ability to work in different assigned banking centers within the region. Banking Specialist IV requires over 5 years’ experience in Bank sales / service environment or equivalent experience to include sales results. Minimum Education Requirement: High School or GED required. AA or Bachelor’s Degree preferred. English required, and certain markets may require second language skills. Functional Skills & Knowledge Requirements: Must be a team player, can work under pressure, have a professional image and be able to resolve problems and conflicts. Must be able to prioritize work and effectively manage time. Must possess basic business communications skills such as advanced writing, listening and have basic office and mathematics skills, and customer service skills. Possession of professional skills such as report writing, basic statistics, effective presentation skills and creative skills are required. Must possess sales and negotiation skills. *Applicant must be NMLS registered and provide the company with their NMLS number or be willing to register in NMLS upon accepting an employment offer. Additionally, FBI Criminal Background and credit checks must be successfully passed within the first 30 days of employment, or 30 days from the date of the upload (whichever occurs first).

Job Description Starting Salary $ 57,999 Reports To: Director of Project Management Purpose and Scope: This classification participates in, and leads, process improvement projects throughout the organization. Essential Functions: • Leads and serves as a member on project teams using the Six Sigma Process Improvement methodology., • Conducts workflow process reviews and process mapping to identify improvement opportunities., • Assists with the design and implementation of new processes in partnership with process owners., • Conducts regular reviews of procedures with content owners to ensure written procedures are up to date., • Gathers and reviews relevant data to support necessary process improvement projects and conducts post-implementation reviews of relevant data to measure outcomes of process improvement projects., • Communicates process modifications to process owners and to stakeholder departments including IT, Training, Finance and Budget, and Communications and New Media Group to ensure coordination of resources and successful implementation., • Helps test and pilot any proposed workflow changes, working cross-functionally with internal stakeholders., • Serves as a subject matter expert on the TCO Tax System, • May assist with escalated client concerns and/or complex transactions related to delinquent real estate taxes, corrections or Value Adjustment Board inquiries., • Bachelor’s degree in business administration, public administration, information technology or related field and three years of experience in process improvement, system design or related experience. Must possess and maintain a valid Florida driver’s license., • In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment. Data Analysis: • Ability to gather, review and analyze data., • Ability to interpret data to support timely, reasoned decisions., • Ability to be adaptable to procedural changes and statutory interpretations., • Strong commitment to client service (internal and external), • Ability to communicate complex thoughts, ideas and concepts effectively to ensure understanding., • Proactively continues growth by seeking opportunities to learn new things., • Uses a “lessons learned” approach in evaluating activities., • Works cooperatively with others, • Listens and is open to team members’ ideas., • Offers constructive feedback. TlDCXrSkY9

Job Description Starting Salary $ 71,500 Reports To: Accounting Manager Purpose and Scope: Supervises the administrative and professional units responsible for directing and coordinating fiscal functions and, support services. Works independently, under limited supervision, reporting major activities through periodic meetings Essential Functions: • Prepares journal entries., • Prepares monthly fixed assets account reconciliations and schedules., • Reconciles and distributes ad valorem taxes, non-ad valorem assessments and investment earnings to the taxing authorities., • Balances the tax roll and prepares the annual recapitulation report., • Reconciles and processes prior year corrections, individual certificate redemptions and related invoices., • Bachelor’s degree in Accounting, Business Administration, or closely related field; supplemented by two (2) years previous experience and/or training that includes professional accounting, financial reporting, financial analysis, auditing and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job., • In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment. Business Insight • Applies knowledge of business and the marketplace to advance the organization's goals., • Clearly understands how own activities relate to critical business drivers., • Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions.Financial Acumen, • Interprets and applies key financial indicators to make better business decisions., • Fosters accountability for making good financial decisions; provides guidance to help the team make astute decisions., • Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems., • Asks questions to encourage others to think differently and enrich their analyses of complex situations., • Plans and prioritizes work to meet commitments aligned with organizational goals., • Strengthens alignment and coordination between own work and others', providing well-sequenced activities and exact time frames., • Knows the most effective and efficient processes to get things done, with a focus on continuous improvement., • Uses metrics and benchmarks to monitor accuracy and quality., • Takes steps to make methods productive and efficient., • Promptly and effectively addresses process breakdowns.Ensures Accountability, • Holds self and others accountable to meet commitments., • Measures and tracks team's and own performance, and helps the team learn from success, failure, and feedback., • Adheres to, and enforces, goals, policies, and procedures.Builds Effective Teams, • Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals., • Holds constructive dialogue with the team regularly; takes multiple perspectives into account when making decisions., • Commits to and prioritizes the team's decisions in most situations; conveys team spirit. Communicates Effectively, • Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences., • Tailors communication content and style to the needs of others., • Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.Nimble Learning, • Learns through experimentation when tackling new problems, using both successes and failures as learning fodder., • Relishes new or unusual problems; seeks others' input and experiments with own ideas. Easily learns the essence of difficult issues and concepts., • Investigates and discusses own mistakes to learn from them.Data Analysis and Written/Digital Communication Skills:, • The ability to Identify and utilize relevant technology and tools to analyze data, efficiently and effectively perform assigned tasks as well as support other competencies., • The ability to analyze data and make sound inferences about causes and potential solutions.Relates well to others:, • Requires the ability to influence outcomes through motivation or leadership and to exercise independent judgment to apply facts and principles to resolve problems, • Communicates effectively, on the phone and in writing. Listens attentively and with empathy., • Works well in a team environment and collaborates effectively with others.Individual effectiveness, • Time management skills to ensure timely adherence to deadlines., • Ability to work well under the pressure to ensure completion of work within strict deadlines., • Willingness to embrace change and adapt strategies to accommodate changing priorities.Professionalism, • Contributes as an active member of the departmental team, offering input on initiatives and plans., • Supports agency’s direction, and ensures compliance with agency policies, procedures, training protocols and statutes., • Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria., • Maintains a professional imageWORK CONDITIONS: Physical Ability Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors Essential functions are regularly performed without exposure to adverse environmental conditions. Powered by JazzHR G4Y2uL8639

Job DescriptionWhat you will be doing • Supervises all casino cashiers, poker room cashiers and pari-mutuel tellers during their assigned shift., • Attends to and maintains Ticket Redemption Machines located on the slot floor., • Ensures that areas of responsibility are adequately staffed, acceptable cash/coin levels are maintained and that superior customer service is provided at all times., • Assists in developing and coordinating resolutions to any deficiencies identified, providing sound and immediate corrective action., • Maintains compliance with State regulations, Internal Controls Submissions and ensures that department policies and procedures are followed at all times., • Interacts with casino and poker room customers and employees to ensure that the team is always pleasant and professional while being efficient and effective., • Assists executive management in formulating gaming objectives, policies and plans., • Responsible for the timely implementation of all procedural changes., • Assists cashiers and pari-mutuel tellers in the performance of their duties., • Ensures that all bank and window openings/closings are performed accurately, expeditiously and smoothly., • Provides timely leadership, motivation and guidance to direct reports in order to ensure highly effective performance., • Provides training for direct reports in both customer service and technical areas., • Prepares currency transactions reports and suspicious activity reports to ensure compliance with Federal Regulation., • Prepares and issues disciplinary action fairly, consistently and timely., • Prepares performance evaluations of cashiers and pari-mutuel tellers and ensures timely issuance., • All other duties assigned.The ideal candidate for this position, • High School diploma preferred., • At least two years experience in cashiering (casino or bank) preferred., • Complete knowledge of Cashiering and/or Pari-mutuel operations., • Good knowledge of State gaming regulations., • Must be familiar with operating a PC and currency counting equipment., • Must speak, read and write in English. Spanish speaking ability is preferred., • Team work skills are a must., • Must have a strong attention to detail., • Ability to work flexible hours to include nights, weekends and holidays., • Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check., • Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks.Benefits, • 401(k) Retirement Plan (Traditional and Roth with up to 4% Employer Match), • Paid Time Off (15 to 25 days), • Paid Parental Leave (2 weeks), • Medical Plans, • Health Savings Account (HSA), • Dental Plans, • Vision Plan, • Free Employee Assistance Program, • Free Short-Term Disability, • Free Basic Term Life Insurance, • Long Term Disability, • Accident/Critical Care Plans, • Group Term and Whole Life Insurance, • Pet Insurance Discounts, • Onsite Employee Meal Discounts, • Onsite Entertainment Discounts, • Free Access to continuous learning & development opportunities, • Free Access to exclusive Discounts & Perks

Job DescriptionStarting Salary $41,500 Client Service Representative – Broward County Tax Collector’s Office Property Tax • Auto Tag Full-Time | Multiple locations across Broward County Be Part of Something– Serving with Excellence Are you passionate about customer service and committed to making a difference in your community? The Broward County Tax Collector’s Office is seeking dedicated Client Service Representatives to join our growing team. This is an onsite, front-line role where you will directly serve Broward County residents with essential government services in property tax, vehicle/vessel registration, and other services. Why Join Us? When you become part of our team, you’ll enjoy: • Competitive pay, • Robust benefits package including:, • Florida Retirement System (FRS) participation, • Medical, dental, and vision insurance, • Life insurance and legal services, • Generous paid time off, including 14 paid holidays, • Professional training and opportunities for career advancement, • The reward of serving your community while building a stable career in public serviceA Day in the Life as a Client Service Representative You’ll be the first point of contact for residents, ensuring accuracy, efficiency, and a positive customer experience. Duties include: • Assisting clients with property tax payments, auto tag renewals, vehicle and vessel registration, and driver license services, • Conducting driving tests and VIN inspections, • Handling cashiering, accurate posting of payments, and daily till balancing, • Managing data entry, reports, correspondence, and supply inventory, • Providing professional, friendly customer service to every residentWhat We’re Looking For, • Education: Associate’s degree or minimum of 60 college credits required, • Experience: At least one year of customer service and data entry experience preferred, • Skills: Strong communication skills, attention to detail, and proficiency with computers and Microsoft Office, • Requirements:, • Valid Florida Class E (or higher) driver license, • Successful completion of a fingerprint-based FBI background check Apply Today – Start Your Career in Public Service If you are ready to serve with excellence and help build a trusted new office for Broward County, apply now. Work Conditions: Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, passenger vehicles and/or materials used in performing essential functions inclusive of conducting road tests for driver’s license clients. Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, with periodic walking, bending, stooping, and some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as rude/irate clients, or weather conditions including sun exposure. This position requires occasional evening hours, and infrequent weekend hours. Powered by JazzHR lbUxcn3yUA

Job Description Starting Salary $ 71,500 Reports To: Client Services Manager Purpose and Scope: The Client Services Assistant Manager, in partnership with the Client Services Manager, provides direction and support to staff to ensure efficient operations, achievement of Balanced Scorecard results and courteous service to clients. Essential Functions: • Selects, directs, and evaluates service center staff;, • Resolves complex issues related to driver’s licensing, vehicle and vessel registration/titling, and property, business and tangible tax payments;, • Ensures understanding of client service standards; creates and maintains an atmosphere conducive to service expectations. Intervenes in escalated client situations;, • Meets with service center staff to identify opportunities for improvement and related remedial measures. Provides coaching and documentation as appropriate;, • Drives daily service center performance to ensure a pro-active approach to accuracy, service and efficiency;, • Ensures compliance with applicable procedures, statutes, laws and codes;, • Assists with achievement of Balanced Scorecard results., • Ensures proper operating supply levels., • Ensures correction and/or appropriate voiding of transactions, as necessary., • Assists with safety and security provisions for service center staff and assets, including cash and inventory., • Participates in annual planning, and monitors status of plans to ensure completion., • Ensures timely and accurate reporting of staff timekeeping data., • Meets daily with Center management team and staff to communicate organizational information., • Communicates regularly with manager., • Bachelor’s degree with course work emphasis in Business Administration, Management, Public Administration or closely related field; supplemented by two (2) years progressively responsible lead worker experience that provides broad knowledge of management functions, with demonstrated communication skills; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain valid state of Florida driver’s license., • In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment. Leadership • Is mission/vision focused., • Maintains focus on results and goals., • Manages change., • Values and models teamwork., • Committed to the highest standards of customer service and business ethics., • Fosters trusting relationships with internal and external clients., • Demonstrates strong written and verbal communication skills., • Practices active listening., • Provides actionable, diplomatic feedback to team members., • Willingly shares knowledge to ensure growth and development of team members., • Manages business operations for assigned service center;, • Monitors key business indicators and makes adjustments, as necessary;, • Achieves Balanced Scorecard results; szrJQ2BZVY

Job DescriptionPosition Summary: The Nurse Aide performs various duties under the direction and supervision of a professional licensed nurse assisting the clients’ daily recreational, socialization and feeding functions to secure a pleasant, safe and comfortable environment, among other duties. All duties are carried out in accordance with the established regulations, protocols and policies and procedures. Duties and Responsibilities • Assists impaired clients in all activities of daily living; assists with ambulation and seating; assists clients into and off buses., • Participate in initial client assessment and care planning and periodic review of same., • Facilitate and/or lead development of the activity plan and activity goal setting for each participant when appropriate., • Provide ongoing communication regarding progress of person served toward participant goals., • Assist with or supervise and facilitate plan of care., • Assist with or design and supervise ability-specific recreational activities for each participant., • Assist with and/or supervise personal care and other ADL’s of clients which may include bathing., • Assist with meal or snack preparation, feeding and cleanup as needed., • Assist with ambulation of clients as directed and support physically impaired individuals with good body mechanics., • Provide support to Licensed Practical Nurse obtaining vital signs., • Takes temperature, pulse and blood pressure as directed., • Observe and report changes in participant’s condition to Licensed Practical Nurse or Director., • Ability to assist with toileting which may involve lifting, pushing and manipulating occupied wheelchairs., • Work and relate well with other staff, volunteers and participants., • Participate in staff meetings, in-service training and other relevant training., • Participate in daily record keeping and documentation as assigned., • Maintain a clean and safe environment, • Respond to the participant's and family's needs, • Assist Recreational Leader with field trips as needed., • Ensure the safety of all staff, volunteers, visitors and individuals receiving services at Easter Seals., • Act in compliance with Medical and Non-Medical Emergency Procedures., • Assist individuals in evacuating building during emergency situations to include but not limited to: fire drills and external disaster drills. Specific duties to be assigned by immediate supervisor., • Assume assigned responsibility for non-clinical duties during disaster and/or drills including but not limited to safety of files/office areas, closure of doors., • Work a flexible schedule as required (i.e. month end closing)., • Participate in continuous agency wide quality and performance improvement and comply with all Quality Improvement requirements., • Regular to frequent requirement, and as needed, to lift objects (up to 50 lbs.), including bending, stooping, stretching, walking, squatting, pushing, pulling, and kneeling for an extensive amount of time., • The work is in an adult day care setting. In order to conduct activities and interact with elders with Alzheimer in a meaningful way, some physical exertion such as the following physical demands are required:, • Noise level can be moderate to loud., • Detecting unsafe situations by sight or sound., • High School Diploma or GED preferred; must possess a Nursing Assistant license., • Must possess CPR/ First Aid Certification., • Ability to act quickly and calmly in a stressful and/or emergency situation., • Ability to effectively communicate verbally with a diverse population., • Ability to promote teamwork and build effective relationships., • Ability to take initiative and meet objectives., • Ability to maintain confidentiality regarding personal information of participants and staff, • Work a flexible schedule as required., • Other related duties as necessary to ensure the smooth running and efficiency of Easter Seals South Florida as a whole., • Successful completion of background process which includes: Local background check, Level 2 clearance (FBI, FDLE), clear TB test, medical clearance, drug test and reference checks., • Adhere to the use of Universal Health & Safety Precautions as applicable

Job Description Starting Salary: $63,999 The Broward County Tax Collector’s Office is seeking an experienced Call Center Supervisor to lead our fast-paced call center operations. This professional supervisory role is responsible for overseeing daily activities, guiding staff, and ensuring that Broward residents receive efficient, accurate, and courteous service. If you have proven leadership experience, a passion for client service, and the ability to inspire a high-performing team, we invite you to join us in our mission of Serving with Excellence. What You’ll Do * Supervise and direct call center staff to achieve operational goals. * Set individual and team performance targets.. * Provide coaching, feedback, and motivation to enhance performance. * Handle escalated customer calls and resolve issues effectively. * Monitor call center performance metrics (abandonment rate, wait times, service levels). * Ensure compliance with policies, schedules, and attendance standards. * Prepare and present monthly and annual performance reports. * Collaborate with leadership to optimize processes and improve client satisfaction. Qualifications * At least 60 college credit hours and prior experience in client service, office work, cashiering, or training. * Proven experience as a Call Center Supervisor or similar leadership role. * Strong background in customer service with excellent communication skills. * Proficiency in Microsoft Office and knowledge of call center systems. * Ability to work under pressure, manage multiple priorities, and lead a team effectively. * Must hold and maintain a valid Florida Driver’s License. What Makes You Successful * Leadership & Team Development: Ability to motivate, coach, and build a strong team culture. * Client Service Mindset: Commitment to delivering excellent service both internally and externally. * Critical Thinking: Skilled in problem-solving, decision-making, and using data to drive performance. * Adaptability & Initiative: Thrives in a fast-paced, evolving environment with changing procedures. * Collaboration: Works cooperatively with peers and provides constructive feedback. Why Join Us? At the Broward County Tax Collector’s Office, we value integrity, efficiency, and transparency. As part of our team, you’ll enjoy: * Florida Retirement System (FRS) participation * Medical, dental, and vision coverage * Generous paid time off, including 14 paid holidays * Career development opportunities and professional training * A meaningful role in serving your community In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment. Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Driver Licenses Examiners must meet the background standards outlined in Florida Statute 435.04, and Federal Regulations 384.228 and 1572.103. This includes, but is not limited to, not having any criminal convictions for alcohol or drug-related offenses within 10 years prior to employment and maintaining this throughout employment. This position requires occasional evening hours, and infrequent weekend hours. Powered by JazzHR zwG2LcUHuZ

Job Description We are looking for a Security Supervisor that is eager to lead our Security Agents in their daily activities and ensures the safety of our guests and customers. If you are a self motivated individual that enjoys to lead a team, we welcome you to apply for this exciting position. What you will be doing • Manages the activities of the Team Leaders, Security Agents and Command Post., • Plans and directs all security related activities in accordance with the objectives set by the Director., • Ensures effective communication between all areas of the building and casino as it relates to the guest experience., • Provides coaching, counseling and recommendations for recognition to encourage excellent performance in all areas., • Patrols the casino and adjacent buildings., • Provides on the job training for Team Leaders, Security Agents and Command Post., • Investigates complaints of employees or patrons and makes recommendations to the Director of Security., • Manages the activity of Team Leaders to provide support to Security resources., • Conducts property internal investigations involving employee or customer related activities or incidents., • Prepares follow-up to criminal reports when necessary., • Prepares Security Incident or Accident Reports as required., • Provides excellent customer service and employee relations., • Must be knowledgeable and ensures compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols., • Performs Level 1, System Administrator duties for KeyWatcher., • All other duties assigned.The ideal candidate for this position, • High School Diploma preferred., • Class ‘D’ License preferable., • 5+ years of previous security management experience preferred., • Strong preference for casino related experience., • Must be able to communicate effectively in both verbal and written form., • Must be a team player and able to lead by example., • Must be able to stand for long durations of time., • Must be able to respond calmly to emergency situations., • Must be able to work flexible hours to include nights, weekends and holidays., • Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check., • Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks.Benefits You Will Enjoy, • 401(k) Retirement Plan (Traditional and Roth with up to 4% Employer Match), • Paid Time Off (15 to 25 days), • Paid Parental Leave (2 weeks), • Medical Plans, • Health Savings Account (HSA), • Dental Plans, • Vision Plan, • Free Employee Assistance Program, • Free Short-Term Disability, • Free Basic Term Life Insurance, • Long Term Disability, • Accident/Critical Care Plans, • Group Term and Whole Life Insurance, • Pet Insurance Discounts, • Onsite Employee Meal Discounts, • Onsite Entertainment Discounts, • Free Access to continuous learning & development opportunities, • Free Access to exclusive Discounts & Perks

Job Description Salary $71,500 Reports To: Director of Information Technology Purpose and Scope: The purpose of this role is to coordinate all facility maintenance activities to ensure safety and continuity of operations. Essential Functions: • Coordinates facility maintenance, renovation and construction activities between the agency and external vendors and business partners., • Reviews architectural drawings, building plans, and electrical diagrams for new and renovated space; develops floor plans to maximize efficient use of space., • Coordinates safety and security for agency facilities, including preparation and review of emergency preparedness procedures., • Associate’s degree with emphasis in Business Administration, Public Administration, or a related field; supplemented by three (3) years previous experience and/or training including strategic/tactical planning, phone system administration, facility planning/design, project management, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid State of Florida driver’s license., • In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment. Critical Competencies for Success: Relates well to others: • Works well in a team environment and collaborates effectively with others., • Time management skills to ensure timely adherence to deadlines., • Ability to work well under the pressure to ensure completion of work within strict deadlines., • Contributes as an active member of the agency team, offering input on and supporting the agency’s direction. cFFV7UpJD7

Job Description Starting Salary $ 71,500 Reports To: Accounting Supervisor Purpose and Scope: The Accountant performs skilled accounting work to ensure timeliness and accuracy of agency records. Essential Functions: • Prepares journal entries., • Prepares monthly fixed assets account reconciliations and schedules., • Reconciles and distributes ad valorem taxes, non-ad valorem assessments and investment earnings to the taxing authorities., • Balances the tax roll and prepares the annual recapitulation report., • Reconciles and processes prior year corrections, individual certificate redemptions and related invoices., • Bachelor’s degree in accounting, Business Administration, or closely related field; supplemented by two (2) years previous experience and/or training that includes professional accounting, financial reporting, financial analysis, auditing and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job., • Must have CPA or has started the process to sit for the CPA exam. Data Analysis and Written/Digital Communication Skills: • The ability to Identify and utilize relevant technology and tools to analyze data, efficiently and effectively perform assigned tasks as well as support other competencies., • Requires the ability to influence outcomes through motivation or leadership and to exercise independent judgment to apply facts and principles to resolve problems., • Communicates effectively, on the phone and in writing. Listens attentively and with empathy., • Time management skills to ensure timely adherence to deadlines., • Ability to work well under the pressure to ensure completion of work within strict deadlines., • Contributes as an active member of the departmental team, offering input on initiatives and plans., • Supports agency’s direction, and ensures compliance with agency policies, procedures, training protocols and statutes., • Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria. Physical Ability Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors Essential functions are regularly performed without exposure to adverse environmental conditions. Powered by JazzHR DXSRFwpofw

Job Description Starting Salary $41,500 Reports To: Call Center Manager/Call Center Assistant Manager Purpose and Scope: Call Center Specialist for client services will provide direct service to clients seeking assistance through the phone with their transactional assistance. Qualifications and Experience: • At least 60 college level credit hours and previous experience in client services and/or training involving client service, general office work, cashiering, data entry, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Florida driver’s license., • In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment., • Processes a variety of transactions for phone clients seeking assistance with vehicle/vessel registration and titling, drivers licensing, hunting/fishing licensing, real estate tax payments or business tax receipts/payments., • Performs clerical tasks, including data entry, photocopying, faxing, inventory of supplies and preparation of correspondence and/or reports., • Maintains current knowledge of TCO product lines and applicable laws and procedures. Critical Competencies for Success: Interpersonal Skills: • Strong commitment to client service (internal and external)., • Ability to communicate complex thoughts, ideas and concepts effectively to ensure understanding., • Self-motivated and results-oriented; a self-starter driven to succeed in a fast-paced environment., • Demonstrates a sense of urgency and commitment to achieve goals., • Proactively continues growth by seeking opportunities to learn and practice new skills., • Puts new concepts and information to use quickly., • Works cooperatively with others., • Listens and is open to team members’ ideas., • Offers constructive feedback., • Ability to calculate and determine data and make reasonable judgments about subsequent actions., • Ability to use a wide variety of reference materials and information., • Ability to perform mathematical functions including calculation of percentages. Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, passenger vehicles and/or materials used in performing essential functions inclusive of conducting road tests for driver’s license clients. Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, with periodic walking, bending, stooping, and some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as rude/irate clients, or weather conditions including sun exposure. This position requires occasional evening hours, and infrequent weekend hours. Powered by JazzHR BFhXuDXnwe

Job Description Starting Salary $50,000 Reports To: Senior Accountant Purpose and Scope: Performs bookkeeping and purchasing functions relevant to all lines of business, following established guidelines and accounting principles. This role will focus full-time on purchasing, managing vendor relationships, and ensuring accuracy and efficiency in procurement-related processes. Essential Functions: * Coordinates purchasing activities, including obtaining quotes, creating purchase orders, and maintaining vendor records. * Serves as the primary point of contact for vendors, ensuring timely communication, professionalism, and strong relationship management. * Reviews and verifies invoices, ensuring alignment with purchase orders and budget guidelines. * Maintains organized purchasing documentation and tracks the status of all open and completed orders. * Coordinates the processing of returned checks, receives and verifies all returned checks and dishonored items from the bank and third-party vendor. * Prepares letters to notify clients of returned checks and responds to questions regarding returned checks and dishonored items. * Reconciles and distributes business tax receipts, adult entertainment, tourist development taxes, and hunting and fishing fees. * Prepares journal entries or invoices for allocation adjustments. * Reconciles and processes motor vehicle, vessel, and driver’s license, business tax, and tourist development tax refunds. Qualifications and Experience: * Demonstrated purchasing experience and familiarity with working with vendors. * Strong communication and email etiquette skills with the ability to interact professionally with internal and external stakeholders. * Exceptional attention to detail and organizational skills, with the ability to manage multiple existing and new vendors effectively. * At least 60 hours of college-level coursework in bookkeeping or basic accounting; supplemented by two (2) years of previous experience and/or training in accounting, bookkeeping, account reconciliation, office administration, or procurement; or an equivalent combination of education, training, and experience. * In accordance with Florida Statute 322, selected applicants must: * Possess a valid Class E or higher driver’s license (not a learner’s permit). * Be at least 21 years of age. * Have no cancellations, suspensions, or revocations of driving privileges for at least three (3) years prior to employment. * Maintain a driving record with no more than three (3) chargeable motor vehicle crashes or any violation defined in Chapter 316, Florida Statutes, during any consecutive three-year period of employment. * Applicants being considered for employment will be required to: * Submit to a fingerprint-based background investigation, including a check of the FBI criminal history records. * Meet the background standards outlined in Florida Statute 435.04 and Federal Regulations 384.228 and 1572.103. Critical Competencies for Success: Interpersonal Skills: * Strong commitment to client service (internal and external). * Communicates complex thoughts, ideas, and concepts effectively to ensure understanding. * Self-motivated and results-oriented; a self-starter driven to succeed in a fast-paced environment. * Demonstrates a sense of urgency and commitment to achieve goals. * Takes initiative to proactively address client concerns and issues. Learning: * Proactively seeks opportunities to learn and practice new skills. * Quickly applies new concepts and information. * Adapts easily to statutory changes and procedural updates. Teamwork: * Works cooperatively and respectfully with others. * Listens actively and is open to team members’ ideas. * Offers constructive feedback and willingly assists colleagues. Critical Thinking: * Calculates and interprets data accurately, making sound judgments about subsequent actions. * Utilizes a wide range of reference materials and resources effectively. * Performs mathematical functions, including percentage calculations. * Executes pre-defined duties while exercising prudent judgment in varied circumstances. Work Conditions Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, with periodic walking, bending, stooping, and some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as rude/irate clients, or weather conditions including sun exposure. This position requires occasional evening hours, and infrequent weekend hours. Powered by JazzHR rNd3hk0RBM

Job Description Starting Salary $81,500 Reports To: Director of Operations Purpose and Scope: To ensure an efficient approach to daily contact center operations, and to provide direction and guidance to subordinate employees. Essential Functions: • Ensures understanding of client service standards., • Creates and maintains an atmosphere conducive to service expectations., • Intervenes in escalated client situations., • Ensures compliance with applicable procedures, statutes, laws and codes., • Mentors team members to identify opportunities for improvement and related remedial measures., • Monitors contact center performance to ensure a pro-active approach to accuracy, service and efficiency., • Participates in the selection, development and appraisal of team members., • Sets expectations for behavior and performance., • Provides coaching, feedback and documentation as appropriate., • Communicate organizational information to team members and meets regularly with Director., • Bachelor’s degree with course work emphasis in Business Administration, Management, Public Administration or closely related field; supplemented by three years progressively responsible supervisory experience that provides broad knowledge of management functions, with demonstrated communication skills; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain valid state of Florida driver’s license., • In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment. Leadership • Is mission/vision focused., • Maintains focus on results and goals., • Manages change., • Values and models teamwork., • Committed to the highest standards of customer service and business ethics., • Demonstrates strong written and verbal communication skills., • Practices active listening., • Provides actionable, diplomatic feedback to team members., • Willingly shares knowledge to ensure growth and development of team members., • Coordinates business operations for contact center., • Monitors key business indicators and adjusts, as necessary. LUGt6NmQl0

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