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Job Description Hexagon Agility is the leading global provider of highly-engineered and cost-effective compressed natural gas, liquid natural gas, propane, and hydrogen fuel systems and Type 4 composite cylinders for medium- and heavy-duty commercial vehicles. Our portfolio of products also includes the production of high-performance, modular battery packs for commercial vehicles. Our solutions enable the safe and effective use of natural gas, propane, and hydrogen as a transportation fuel. These clean fuels reduce greenhouse gas and other air emissions and save money for fleet operators and their customers. To learn more about Hexagon Agility, please visit our website at We are currently seeking a Field Service Technician. This position will be based out of our California US, Remote location. Preferred locations would be Los Angeles or San Diego territory. Up to 50% travel may be required. Overview: Field Service Technicians are responsible for an assigned territory in addition to traveling to end users, dealerships, OEM’s, and our facilities nationwide to resolve customer issues. Must be able to work unsupervised in remote locations for extended overnight periods as necessary. Responsibilities: • Follow company and customer safety policies, quality and production procedures, • Provide exceptional customer service and technical support of products, • Manage all installs, removal, modification, repair, maintenance, test, and inspection tasks, • Troubleshoot and diagnose electrical or technical problems and determine proper solutions, • Respond to service requests, providing technical service and maintenance support at assigned customer locations in and out of local territory, • Utilize vehicles, tools and equipment while following operating instructions and adhering to safety standards, • Utilize blueprints, wiring diagrams and manufacturer's installation manuals, • Work safely with high pressure systems up to 5,000 psi, • Lead field service repair teams during recalls and campaigns, • Represent as POC at customer locations, help drive service sales, build relationships, • Evaluate situations and determine the best way to proceed as well as keeping the customers informed of progress and status of the repairs and progress, • Communicate and interact with customers and staff across multiple departments in a positive, courteous and professional manner to earn long-term relationships, • Develop a thorough understanding of Agility’s products and all other makes, • Complete and submit all paperwork/digital forms and reports in a timely fashion, • Maintain current working knowledge of local and national codes where applicable, • Capture Voice of Customer data whenever possible to help improve products/processes, • Up to 100% travel with the ability to leave on short notice to meet customer expectations, • Manage/maintain vehicle and on-board inventory organization, audits, and transport tasks, • SAE automotive certification or equivalent technical training is a plus, • 2+ years of work experience on Hexagon Agility, CCFT (Momentum), A1 Alt Fuels and or other natural gas vehicle fuel systems; removing and replacing complete systems/individual components, conducting inspections, troubleshooting, diagnostics, upgrades and retrofits, • Fluent in both English and French preferred, • Ability to work independently and collaboratively to solve problems, • Ability to communicate professionally both verbally and written, • Excellent time management and organizational skills to maximize effectiveness, • Proficient working with Concur, IFS, Freshdesk and Microsoft Teams is a plus, • Computer skills to include Word, PowerPoint, Excel, and Outlook, • Positive attitude, works well with peers and support groups, • Must provide your own tools (required tools list to be provided), • Must have experience/ability to read and understand engineering drawings, • Must have experience/ability to read and understand electrical schematics, • Must have a valid driver license, clean criminal background/driving record, • Experience/ability to bend stainless steel tubing and replicate hard lines in the field, • Ability to safely depressurize and defuel CNG and LNG fuel systems, • Cummins Insite, BlueiQ, Swagelok, forklift, fall protection, LO/TO training certificates, • NGVi (AFVi) or CSA tank inspector & Hexagon tank certifications, • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock or flammable mixtures. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk and talk or hear. The employee frequently is required to stand. The employee is occasionally required to sit; use hands to reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Specific smell ability is required; recognize the smell of various fuels. Disclaimer: The above statements are intended to indicate the general nature and level of work performed by employees within this position. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of employees assigned to this job. Hexagon Agility is an equal opportunity and affirmative action employer and ensures that all qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, disability or veteran status.

Prepares and submits a weekly sales call plan to Regional Sales Manager (RSM) with goal of maximizing exposures (minimum of 5 sales calls per day). CA - Field Sales Representative - Fluid Systems and Products - Handling, Filtration, Control - Orange County, CA. Regularly communicates with Inside Sal

Provide mentoring and training to less experienced sales representatives.

Sales Development Representatives (SDRs). Sales Development Representative. National Sales Managers close the deals for you!.

Job Description Job Summary: We are seeking a dynamic Technical Project Manager with a strong background in managing the complete lifecycle of technology-related projects to make sure the plan adheres to the timeline, budget, and scope. This role requires a strong analytical and programming experience to facilitate successful delivery of complex technical projects. This hybrid role combines strategic project management with hands-on technical skills to ensure seamless execution from initiation to deployment. The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-paced environment, with the ability to lead cross-functional teams and contribute directly to coding, testing, and troubleshooting efforts. Essential Duties and Responsibilities: • Plan, manage, and deliver technical projects on time, within scope, and within budget., • Collaborate with stakeholders to define project goals, requirements, and success criteria., • Lead cross-functional teams, including developers, QA analysts, and designers, ensuring alignment and productivity., • Write, debug, and review code as needed to support project delivery and resolve technical challenges., • Monitor project progress, identify risks, and implement mitigation strategies., • Design and execute test plans, including manual and automated testing, to ensure high-quality deliverables., • Manage escalations and unblock obstacles, ensuring all leadership/stakeholders are aware of progress/blockers continuously., • Develop and maintain project documentation, including timelines, requirements, and post-mortem analyses., • Drive innovation by working with customers to develop scalable and secure solutions for Amen Clinic’s growing needs. Qualifications and Requirements: • 5+ years of Technical Project Management experience in the healthcare or technology industry, • 3+ years of software development experience, • Bachelor's degree in Computer Science or related field and/or combination of education and equivalent work experience, • Familiarity with project management tools (e.g., Jira, Asana), • Experience with one or more of the following technologies: Sage Intacct, Salesforce Sales Cloud, Domo, Power BI, Genesys Purecloud, Wordpress, Shopify, Adobe Commerce and/or AdvancedMD preferred, • Strong leadership and team management skills, with the ability to motivate and guide teams, • Outstanding written and verbal communication skills Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to lift 50 lbs., • Sitting for long period of time, • Frequent typing and viewing of computer screen, • Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone, • Frequent hearing, listening and speaking in person, • Occasionally required to stand, walk, reach with hands and arms, stoop or bend, • Must be able to work extended hours when needed, • Able to travel for remote office installs, upgrades or moves

Job Description FirstCarbon Solutions (FCS), an ADEC Innovation, is focused on improving the world. We also aim to improve the lives of all the people we work with, whether they are clients, partners, or colleagues. Come join our team of amazing professionals dedicated to making the world a better place! FCS is looking for a dynamic, motivated, Mitigation Banking Program Administrator with at least 5 years of experience to spearhead the development of our Mitigation Banking Program. This exciting role can be Remote, Hybrid or In Office at any of our office locations and will support projects across the country and will report to the FCS Director of Biological and Cultural Resources. The Mitigation Banking Program Administrator (CG10A/B) will serve as a subject matter expert in the discipline of mitigation banking and will work to build an interdisciplinary team to grow and operate our mitigation bank portfolio. This new position will initially be focused on the front end of the bank development process including site selection and the initial stages of the bank approval process. Once established, the incumbent will work closely with FCS marketing and project managers to effectively solicit clients and manage the growing portfolio of banking credits. The role is primarily focused on the California market with opportunities for career development and advancement, including expansion into national and international markets. Duties and Responsibilities 50% Development of new mitigation banks • Lead, mentor, develop small team dedicated to the development of new mitigation banks, • Apply knowledge of local, state, federal permitting processes, • Leveraging the knowledge to pursue best available sites for mitigation bank development, • Driving site selection processes and draft early-stage bank approval documents from a regulatory perspective, • Recruit, hire, and train small team of mitigation banking professionals including but not limited to Banking Project Manager, a Banking Land Representative, • Excellent communication and organization skills, • Proficiency in Microsoft Office, • Ability to interpret stream and wetland restoration design plans, • Perform / Review wetland delineations, stream determinations, vegetation surveys, hydrological monitoring, • Review Geomorphology data collection and processing, • Conducting ecological assessments, • Familiarity with ArcMap, RiverMorph, Hoboware, statistical programs such as R Project, and/or other data processing software., • Bachelor’s degree in Real Estate, Land Management, Agriculture, Ecology Environmental Sciences, Ecology, Environmental Policy, Planning, or closely related field or equivalent work experience, • 3+ years of experience in land acquisition, real estate brokerage, land management, and sales, • 3+ years experience in landowner outreach specific to mitigation bank projects, • 3+years of experience in environmental permitting, functional assessments, or technical report writing specific to mitigation bank projects The position operates in a dynamic and highly collaborative work environment. FCS is dedicated to providing our staff the opportunity to elect hybrid office/home working location options. This role routinely uses standard office equipment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear; have hand/finger dexterity; and reach with hands and arms. The employee will spend extended periods of time in front of a computer/laptop. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Periodic travel to meetings and potential mitigation banking sites will also be required. Compensation and Benefits Salary: $ 135,000 – $178,000 Full-time, regular employee example (actual package may vary dependent on employment status and eligibility): • Up to 100% employer-paid premiums employee medical (with buy-up options) and up to 55% coverage for eligible dependent(s), • Up to 80% employer-paid dental and vision covered premiums for employees. Eligible dependent coverage also available, • Employer sponsored Group Life and AD&D insurance with discounted voluntary coverage also available, • Employer covered Short- & Long-Term Disability insurance, • Employee Assistance & Wellness Programs (EAP), • 401(k) & Roth retirement savings accounts (see HR department for details on contributions and exclusions), • Pet insurance discounts, • Volunteer programs, committees, and opportunities Information Security Adhering to all policies, guidelines, and procedures pertaining to the protection of information of the organization, employees must maintain confidentiality of all sensitive information to which they are given access. They are also responsible for reporting actual or suspected events or incidents, including vulnerabilities or breaches, that may affect the confidentiality, integrity, and availability of information to members of the Management Team. Mutual respect is fundamental. Fundamental to our teams. Fundamental to our clients. Fundamental to the communities we serve and live in. Fundamental to the landscapes we work within. We need you and your unique talents, history, and background to become the Company we aspire to be. We insist upon a culture of common respect, expect transparency, and celebrate the fundamental value and dignity of all individuals. Our mutual equality as humans is the path to innovative collaboration. We cultivate integrity, driving us to growth, and allowing us to achieve more together than we could ever hope to as individuals.

Job Description Are you seeking a role where your experience can help you advance into management? At New York Life, we invest in your growth from day one, starting with training to help you succeed as a financial professional. You’ll develop key skills in marketing, business development, and client relationship management, while gaining access to the tools you need to advance your career. From there, we provide additional training and resources to prepare you for a successful transition into management. What we’re looking for We’re seeking individuals who want to make a meaningful impact on the financial well-being of individuals, families, and small businesses—motivated professionals who can answer “yes” to any of the following: • Do you have sales or managerial experience in another industry?, • Have you previously managed your own career? In this program, you’ll begin as a financial professional*, learning to sell our products, build client relationships, and meet specific requirements¹ before moving into a management role. From there, you’ll participate in a six-month intensive training program designed to prepare you for success as a manager, giving you the skills and experience to recruit, coach, and guide others toward their own success. What we offer Phase 1: Firsthand experience as a financial professional During your first year with New York Life, you’ll gain firsthand experience in the day-to-day role of a financial professional. You’ll receive extensive training, access to advanced digital tools, and a comprehensive suite of products to support your success. Training and Resources You’ll receive comprehensive training to help you understand and leverage the strength and value of New York Life. Beyond training, you’ll have access to the resources you need to succeed every day—including seasoned experts ready to answer your questions and a full suite of digital tools for sales, prospecting, and marketing. These tools make it easier to attract and retain clients with professional content for web, social media, and email. Product Solutions You’ll gain in-depth knowledge of our comprehensive products and services designed to help clients achieve their financial goals. Through its subsidiaries, New York Life offers a broad range of competitive insurance and financial solutions, including life insurance, annuities, long-term care insurance, disability income insurance, and investment products such as mutual funds via our broker-dealer, NYLIFE Securities LLC (member FINRA/SIPC), a Licensed Insurance Agency. To offer investment products, you must hold the necessary securities licenses, maintain FINRA registrations, and affiliate with NYLIFE Securities as a registered representative. Phase 2: Your transition to Associate Partner After completing certain milestones during your first 12 months as a financial professional, you’ll enter a six-month Associate Partner training program designed to prepare you to lead and grow your own team of financial professionals. Throughout your career at New York Life, you’ll have ongoing opportunities for growth and advancement into increasingly senior management roles. How we will compensate you As a financial professional at New York Life, your income will be commission-based. For more details on commission-based earnings and benefits, please visit: If you qualify and are approved to become an Associate Partner, you will receive a salary ranging from $60,000 to $150,000 (with minimums of $66,560 in California and $67,725 in Washington). In addition, you’ll be eligible for bonuses and other performance-based incentives tied to the success of agents in your unit, including extra compensation for the agents you recruit and develop (R&Ds). R&Ds are designed to boost your income and reimburse reasonable and necessary expenses not otherwise covered. You will also have access to a comprehensive benefits package, including medical, dental, and vision coverage, life and long-term disability insurance, accidental death and dismemberment coverage, a pension plan, and a 401(k) savings plan. At New York Life, your hard work and success are recognized and rewarded. Field managers have significant income potential, as their compensation is directly tied to their recruiting performance and the productivity of their team of financial professionals. In 2023, the average income among our 568 recruiters across all levels was $280,000. About New York Life New York Life is a Fortune 100 company with over 175 years of experience helping generations of Americans protect their families and reach their financial goals. As a mutual company, we answer solely to our policyholders—not Wall Street or outside investors—enabling us to focus on long-term value and stability. With a legacy of doing good and a commitment to innovation, we continually explore new ways to provide lasting benefits to clients. Awards Accolades We’re proud of our financial strength • A++ Superior (A.M. Best), • AAA Exceptionally Strong (Fitch), • Aaa Exceptional (Moody’s), • AA+ Very Strong (Standard Poor’s) We’re proud of the training we offer • Chief Learning Officer: 2023 CLO Learning Elite Gold award We’re proud the be recognized by organizations that also value diversity • Seramount: 2023 Best Companies for Multicultural Women, • Human Rights Campaign: 2023/2024 Corporate Equality Index, • Forbes 2023: America’s Best Employers for Diversity We’re proud of the help we’ve provided and continue to provide to clients • 3 million lives protected (includes all owners of individual life insurance and annuity policies), • $5 billion in living benefits awarded (includes life and annuity cash value accumulation and qualifying policy dividends, • paid. Dividends are not guaranteed.), • $937 million lifetime annuity income paid (includes all payouts on individual income annuity products), • Meet and exceed production goals, • Recruit, mentor, and support the growth of your team, • Engage fully in training to develop skills and expertise, • Leverage digital tools to enhance customer connections and experiences, • Commit to ongoing learning and professional developmentQualifications:, • Must demonstrate strong ethics and integrity, • Passion for financial growth and success is essential, • Professional appearance and demeanor are expected, • Genuine interest in the work and the industry is important, • Ability to overcome challenges with resilience, • Goal-oriented mindset with a focus on achieving results, • Willingness to learn, accept feedback, and grow professionally, • Strong relationship-building skills are key to success in the programAbout Company New York Life is a Fortune 100 company with a long history of doing good. We have been in business for 180 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on the long-term success of clients.

Job DescriptionDescription: Company: Kilter Termite and Pest Control Job Type: Full-Time Location: Orange Area Compensation • Annual earnings range: $70,000 – $135,000, • Weekly pay via direct depositJob Overview Kilter Termite and Pest Control is seeking driven, goal-oriented professionals to join our high-performing team. If you're a licensed Branch 3 Field Representative ready to take your career and earnings to the next level, we want to hear from you! Responsibilities As a Termite Sales Inspector, you will: • Represent the company with professionalism and punctuality, • Conduct thorough property inspections, • Generate leads, referrals, and self-sourced sales opportunities, • Follow up promptly on pending termite and pest control sales, • Recommend treatment plans and provide detailed estimates for services and repairs, • Ensure production is completed to the highest standards, • Continuously learn and adapt to improve performanceWhat You Bring To thrive in this role, you should be: • Customer-focused and personable, • Coachable and eager to learn, • Results-driven with a confident, positive attitude, • Comfortable with a structured sales process, • Skilled at building rapport with diverse personality types, • Proactive in closing sales and achieving targets, • Self-motivated and able to work independently, • Physically capable of lifting 35–40 lbs regularly, • Willing to work in crawl spaces, attics, and on laddersSchedule, • Full-time, • Monday through Friday, • Some Saturdays requiredBenefits, • Company vehicle (all expenses paid), • Paid training, • Company cell phone and uniforms, • 401(k) with company match, • Medical, dental, and vision coverage, • Paid vacation, holidays, and personal time off, • Career stability and advancement opportunitiesRequirements, • Valid Driver’s License with a clean driving record, • Active Termite Branch 3 Field Representative LicenseRequirements: As a Sales Inspector at Kilter Termite and Pest Control, you’ll be instrumental in providing expert solutions and building trusted customer relationships. This role requires thorough property inspections—including attics and crawl spaces—and the ability to recommend effective treatment plans tailored to each client’s needs. Strong communication and problem-solving skills are essential. To be considered for this role, candidates must have: • Minimum 1 year of sales experience in the termite and pest control industry, • Active SPCB Branch 3 Field Representative License (required), • Proven success in in-home sales and customer engagement, • Valid driver’s license with a clean DMV record, • Ability to pass a background check and drug screening, • Professional appearance and demeanor

Job DescriptionBenefits: • Dental insurance, • Health insurance, • Paid time off We are an end-to-end Renewable Energy provider, offering products to commercial and enterprise clients in EV Charging solutions, Fleet Electrification, Solar Micro-grids, Energy storage and Hydroponic systems. We have been experiencing tremendous growth in all these areas and operate under several government rebate programs that ensure a steady and reliable flow of revenues. Our company handles the entire flow of providing these products and services beginning with Sales, Provisioning, Design and Engineering, Contracting and Construction, Servicing and Maintenance. We are a licensed C-10 contractor and operate construction crews in various areas of CA and soon the rest of the U.S. The Job Overview This role is in-office, Monday - Friday, between 7:00 AM to 10:00 PM in Costa Mesa, CA. This is mid to senior level role. We are on the lookout for highly motivated individuals with a background in EVSE/OCPP customer service, coupled with excellent communication skills. As a Technical Support representative, your primary responsibility will be to support and communicate updates with clients. Collaborating closely with sales and engineering teams, you will play a key role in tracking project completion and being the primary point of contact with our clients. This is an exceptional opportunity for individuals eager to immerse themselves in the EV charging and renewable energy industry. Responsibilities • Coordinate scheduling between several service providers and the internal teams shifts to ensure we have 24/7 coverage for our EVOLV Charging platform., • Act as the frontline support for customer inquiries providing timely and effective resolution to tickets and issues. This includes but is not limited to issues related to: Billing, account management, charging accessibility and convenience, or troubleshooting charging hardware and software., • Work with the engineering team to quickly understand our EV charging ecosystem, the industry protocols (OCPP, OCPI, etc.), and how everything affects the serviceability of our products., • Occasionally able to travel into the field to provide hands-on technical support to high-value customers to ensure lasting relationships., • Communicate regularly with Sales, Marketing, Engineering to maintain and understand product features/specifications, and develop quality control standards., • Be the go-to person for understanding the EV charging process and identifying common problems during troubleshooting., • Provide technical guidance and training to support specialists to enhance their troubleshooting skills and product knowledge., • Maintain a deep understanding of the organizations products, services, and technical infrastructure., • Prepare regular reports and dashboards to track key performance indicators (KPIs) such as ticket volume, issue categories, resolution time, customer satisfaction, and the movement in these metrics over various time-periods., • Analyze support data to identify trends, root causes of recurring issues or KPI deviations, areas for improvement, and make recommendations to senior management to drive strategic decision-making., • Act as an escalation point for complex technical issues, providing guidance and assistance to resolve them promptly., • Develop and maintain team technical training plans leveraging industry knowledge and internal company resources and personnel; and support the creation and upkeep of a companywide knowledge resource on the related materials and technologies.Requirements and skills, • Bachelors degree in computer science, engineering, a related field, or equivalent experience., • Must have technical/diagnostic ability along with analytical ability to diagnose problems above basics, and basic mechanical skills., • You have 5+ years of customer technical support experience where you solved problems that were technical., • You are flexible. While you have a set schedule there may be times where you need to cover for your team., • Your attention to detail is unmatched. You find details that are often overlooked by co-workers and can use them to solve repetitive problems., • You have a background in EV charging or experience at an existing organization.Zero Impact Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Job DescriptionPosition Overview This is a high impact position within our business, we are seeking a person that has the technical and business experience and will thrive in the culture of our organization. The Operations Manager is responsible to implement the process improvement and practices across the organization as well as ensuring company policies, industry standards, compliance and regulatory requirements are followed. The Operations Manager supervises the Operational Team and ensures operational KPIs, financial and customer experience standards are met. Ultimately, well trust you to help us remain compliant, efficient and profitable during business. The Operations Manager leads and motivates the operations team, finding ways to increase quality of customer experience and implement best practices across all levels. Job Responsibilities • Responsible for the production, procurement, and planning of daily operations, • Ensures timely, compliant and accurate management of work order processes, business information, and licensing management ensuring the companys processes remain legally compliant, • Participates with owner/CEO in development of operational and business strategies, supporting the CEO or Owners vision and process ideals, • Conducts onsite field evaluations for compliance for licensing, vehicle, regulatory, EHS, Safety, DOT, quality and company policies. Escalates opportunities for improvements/corrections directly to ownership., • Coordinates with sales management team to deliver on commitments to customers. May be involved in the sales process on selected accounts, • Provides direct support to office personnel, technicians, and sales associates regarding customer escalations, technical questions and support, and standard operating procedures., • Oversees and reviews daily operational and compliance metrics, as well as the escalation, tracking, and resolution of issues, • Supervises production staff members, estimators and claims coordinators, • Influences selection of vendors and manages ongoing vendor relationships, • Approves expenses and purchases of direct reports, • Communicates with all relevant employees to ensure delivery times are met, • Communicating process changes to relevant parties to ensure a successful business, • Coordinates activities that affect operational decisions and business requirements, • Ensuring that health and safety regulations are followed, • Examine financial data and use them to improve profitability, managing budgets, budgetary changes and forecasts, • Improve operational management systems and processes and provides training for new initiatives and technology launches, • Manages the growth and success of the team, providing guidance to employees, • Managing internal assets of the company such as equipment, materials and supplies, • Monitors KPIs- production quality standards and ensures process safety standards are met, • Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis, • Bachelors degree in business administration, operational management or finance preferred but not required, 3-5 years equivalent experience in similar role, • Ability to read, analyze and interpret general business processes as well as federal, state, and local rules and regulations and successfully apply and provide support in efforts to comply with regulations and process improvement initiatives, • Ability to effectively present training and/or information, respond to questions from groups of managers, employees, customers, and clients verbally and/or in writing, • Valid driver's license and a satisfactory driving record, • Skilled in using computers or necessary technology to include Microsoft Office products such as Word, Excel, Outlook, PowerPoint, • Experienced using Xactimate and XactAnalysis, utilizing reports to improve operations, • 3-5 years experience as a sales or service manager or corporate support function preferred, • Ability to work closely with, influence, and hold senior leaders accountable to resolving issues or capitalizing on opportunities, • Ability to engage and motivate others to drive results, • Ability to manage time and workload effectively, • Ability to work in a team environment, • Excellent problem solving and communication skills, written and verbal, • Experience budgeting and forecasting, • Experience in Negotiating with suppliers/sub-contractors/vendors, • Familiarity with business and financial principles, • Knowledge of organizational improvement and operations management, • Strong Leadership- Proven ability and work experience as Operations Manager or similar role, • Outstanding organizational skills, • Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects., • Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required., • Express or exchange ideas with others and receive and act on detailed information given., • For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.

Job DescriptionBenefits: • Recreational Area, • Retirement Plan, • Gaming Consoles, • Company Events, • Competitive salary, • Health insurance, • Paid time off We are an end-to-end Renewable Energy provider, offering products to commercial and enterprise clients in EV Charging solutions, Fleet Electrification, Solar Micro-grids, Energy storage and Hydroponic systems. We have been experiencing tremendous growth in all these areas and operate under several government rebate programs that ensure a steady and reliable flow of revenues. Our company handles the entire flow of providing these products and services beginning with Sales, Provisioning, Design and Engineering, Contracting and Construction, Servicing and Maintenance. We are a licensed C-10 contractor and operate construction crews in various areas of CA and soon the rest of the U.S. The Job Overview This is mid to senior level role. We are on the lookout for highly motivated individuals with a background in EVSE/OCPP customer service, coupled with excellent communication skills. As a Technical Support representative, your primary responsibility will be to support and communicate updates with clients. Collaborating closely with sales and engineering teams, you will play a key role in tracking project completion and being the primary point of contact with our clients. This is an exceptional opportunity for individuals eager to immerse themselves in the EV charging and renewable energy industry. Responsibilities • Coordinate scheduling between several service providers and the internal teams shifts to ensure we have 24/7 coverage for our EVOLV Charging platform., • Act as the frontline support for customer inquiries providing timely and effective resolution to tickets and issues. This includes but is not limited to issues related to: Billing, account management, charging accessibility and convenience, or troubleshooting charging hardware and software., • Work with the engineering team to quickly understand our EV charging ecosystem, the industry protocols (OCPP, OCPI, etc.), and how everything affects the serviceability of our products., • Occasionally able to travel into the field to provide hands-on technical support to high-value customers to ensure lasting relationships., • Communicate regularly with Sales, Marketing, Engineering to maintain and understand product features/specifications, and develop quality control standards., • Be the go-to person for understanding the EV charging process and identifying common problems during troubleshooting., • Provide technical guidance and training to support specialists to enhance their troubleshooting skills and product knowledge., • Maintain a deep understanding of the organizations products, services, and technical infrastructure., • Prepare regular reports and dashboards to track key performance indicators (KPIs) such as ticket volume, issue categories, resolution time, customer satisfaction, and the movement in these metrics over various time-periods., • Analyze support data to identify trends, root causes of recurring issues or KPI deviations, areas for improvement, and make recommendations to senior management to drive strategic decision-making., • Act as an escalation point for complex technical issues, providing guidance and assistance to resolve them promptly., • Develop and maintain team technical training plans leveraging industry knowledge and internal company resources and personnel; and support the creation and upkeep of a companywide knowledge resource on the related materials and technologies.Requirements and skills, • Bachelors degree in computer science, engineering, a related field, or equivalent experience., • Must have technical/diagnostic ability along with analytical ability to diagnose problems above basics, and basic mechanical skills., • You have 5+ years of customer technical support experience where you solved problems that were technical., • You are flexible. While you have a set schedule there may be times where you need to cover for your team., • Your attention to detail is unmatched. You find details that are often overlooked by co-workers and can use them to solve repetitive problems., • You have a background in EV charging or experience at an existing organization.Zero Impact Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.