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Job Description Position: Technical Program Manager Location: San Francisco, CA Type: Full-time Desired start date: ASAP The Opportunity: Ohalo is seeking a highly motivated and detail-oriented individual to join our team in San Francisco, CA as a Technical Program Manager (TPM) supporting crop programs and Ohalo operations. In this role, you will play a pivotal part in bridging the gap between technical execution and product development, ensuring that initiatives align seamlessly with commercial objectives. You will play a key role in enhancing operational efficiency by leading efforts to standardize data and optimize workflows. Additionally, you will develop and manage dashboards, databases, and key performance metrics to ensure that technical product initiatives remain on track and are delivered on schedule. As a TPM, you will also collaborate closely with program leads and business leadership to coordinate and execute programs, manage timelines, and drive cross-functional alignment across operations, product, business, engineering and legal teams. Your responsibilities will span a variety of critical functions, including roadmapping, stakeholder management, risk assessment, and resource tracking. This position offers the opportunity to contribute meaningfully to the implementation of cutting-edge technology in the form of impactful solutions for agriculture. If you are passionate about innovation, collaboration, and delivering results, we would love to hear from you. Responsibilities: • Support the leadership of multiple programs, from inception to launch, ensuring alignment with strategic objectives, technical feasibility, and regulatory requirements., • Proactively identify and resolve roadblocks, leveraging project and program management expertise to deliver results., • Play a pivotal role in initiating and scoping new work streams, collaborating with stakeholders to define clear objectives, scope, and timelines., • Manage the operational aspects of programs, including roadmap & timeline planning, progress assessment against goals, meeting facilitation, and documentation / SOP organization., • Lead and optimize Agile/Scrum practices, helping teams implement workflows that improve velocity and predictability across software and hardware engineering initiatives., • Interface with operations to support their highest priority projects, facilitating progress towards production system solutions while maximizing program output., • Introduce, optimize, and standardize tools, templates, and processes to empower teams and enhance efficiency. Diligently track program budgets, resources, and key performance metrics. Provide insightful reports to stakeholders, offering proactive guidance and recommendations. Support prompt and effective issue resolution and risk mitigation., • Build strong relationships with technical and operations staff, collaborating closely to translate research or development stage work flows into production-scale, reliable systems., • Bachelor's degree in a technical, scientific, or business discipline., • 3+ years of professional experience in project or program management in a technical R&D setting, preferably within a software, hardware, or automation engineering environment., • Scrum Master certification (CSM, PSM I+, or equivalent) required; advanced credentials (PSM II/III, SASM, PMI-ACP) a plus., • Proven experience or familiarity with project management tools (JIRA), modern collaboration (Miro/Figma), low-code databases (Airtable) and BI dashboards (Looker Studio, Tableau, etc.)., • Familiarity with Agile/Scrum methodologies; Scrum certification or Agile training preferred., • Comfort working with engineering teams across software, DevOps, automation, robotics, and AI/ML., • Possesses sharp strategic and critical thinking abilities, with a knack for supporting both long-term and short-term planning that align with technical, operational, and financial goals., • Intrinsically motivated, taking ownership of responsibilities and demonstrating a strong commitment to personal and professional growth., • Comfortable making decisions and assumptions in the absence of complete data., • Intellectually curious and service oriented., • Excels in both written and verbal communication, fostering strong relationships and rapport., • Effectively influences and guides teams without relying on formal authority., • Proven ability to build strong partnerships with cross-functional stakeholders, bridging the gap between research, engineering, and commercial teams., • Capable of supporting complex decision-making processes and adeptly navigating and resolving intricate challenges. About Ohalo: Ohalo™ aims to accelerate evolution to unlock nature's potential. Founded in 2019, Ohalo develops novel breeding systems and improved plant varieties that help farmers grow more food with fewer natural resources, increasing the yield, resiliency, and genetic diversity of crops to sustainably feed our population. Ohalo's breakthrough technology, Boosted Breeding™, will usher in a new era of improved productivity to radically transform global agriculture. For more information, visit . Notes: If you previously applied for a job at Ohalo Genetics, we encourage you to restate your interest in the position by submitting your application. No visa sponsorship is available for this position at this time. No recruiters, please.

Job Description Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are looking for a Senior UX Researcher who is passionate about uncovering deep user insights and shaping meaningful product experiences. In this role, you will play a critical part in driving the research strategy and execution for our products, influencing both design and business decisions. You’ll combine qualitative and quantitative methods to bring the voice of the user into every stage of the product lifecycle, partnering closely with cross-functional teams to ensure we deliver solutions that are intuitive, impactful, and aligned with user needs. What you will do: • Lead User Research: Plan, conduct, and analyze a range of user research studies, including usability testing, ethnographic studies, contextual inquiries, user interviews, surveys, and diary studies to gather both qualitative and quantitative data., • Define Research Strategy: Develop and implement research roadmaps, ensuring a deep understanding of target users and their needs throughout the product lifecycle., • Data Synthesis & Reporting: Analyze research data, identify key trends and insights, and communicate findings clearly through reports, presentations, and workshops. Provide strategic recommendations to stakeholders at all levels., • Collaborate with Cross-Functional Teams: Partner closely with Product Managers, Designers, Engineers, and Data Scientists to align research goals with product objectives, and provide evidence-based recommendations that influence the design process., • Mentorship & Leadership: Mentor software design partners on UX research best practices and, where appropriate, coach evaluative research execution within the design team., • User Advocacy: Champion the voice of the user within the company, ensuring that user insights are prioritized in decision-making across product development., • Research Tools & Methods: Stay current with the latest UX research methods, tools, and best practices, continuously evolving research techniques to adapt to new challenges. This is a hybrid-remote role, with the expectation to work from our San Francisco offices at least half-time. Requirements We would love to have you on our team if you have: • Experience: 5+ years of professional UX research experience, with a strong portfolio demonstrating your work across a variety of projects (preferably in wearable tech, consumer electronics, health tech, or mobile apps)., • Research Expertise: Extensive experience conducting both qualitative and quantitative research, including usability testing, interviews, surveys, field studies, and A/B testing., • Technical Acumen: Ability to learn software and hardware constraints in order to assess and plan for how they impact user experiences., • Data-Driven: Proficiency in analyzing user data and synthesizing insights to drive design decisions. Experience with data analysis tools (e.g., SPSS, R, or similar) and presenting findings to non-technical audiences., • Communication Skills: Excellent written and verbal communication skills, with the ability to present complex findings to senior executives, product teams, and other stakeholders., • Problem-Solving: Strong analytical thinking, able to derive actionable insights from complex data and help drive strategic product decisions., • Collaboration: Proven experience working in cross-functional teams and navigating ambiguity in a fast-paced, innovative environment., • Degree: A degree in Human-Computer Interaction, Psychology, Anthropology, Sociology, Design, or a related field, or equivalent practical experience. Nice to have: • Familiarity with the wellness and wearable technology industry is a plus., • Experience working with products that touch both hardware and software is especially valued., • Experience working with international groups and distributed teams would be a great preparation for this role. Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: • Competitive salary and equity packages, • Health, dental, vision insurance, and mental health resources, • An Oura Ring of your own plus employee discounts for friends & family, • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off, • Paid sick leave and parental leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. • Region 1: $162,000 - $203,000, • Region 2: $150,000 - $187,000 Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: • Our jobs are listed only on the ŌURA Careers page and trusted job boards., • We will never ask for personal information like ID or payment for equipment upfront. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Job Description At Oura, our mission is to empower every person to own their inner potential. With our award-winning Oura Ring and app, we help over 2.5 million people turn insights about sleep, activity, and readiness into healthier, more balanced lives. We believe that starts from within — by creating a culture where our team feels supported, included, and inspired to do their best work. Our values guide how we show up for each other and our community every day. We have offices in San Francisco and San Diego for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations. We’re seeking a talented Senior Hardware Operations Program Manager to join our NPI Supply Chain team and help us deliver the best in class HW products to our members. The position requires the ability to work effectively with our supply chain team, engineering, and other cross-functional teams, as well as contract manufacturers and suppliers. This position requires exceptional communication skills, strong analytical and problem solving skills, as well as the ability to understand and combine large amounts of information and arrange them to clear, actionable, tasks and drive them to completion in a dynamic environment with competing or changing priorities. This is a US Hybrid role, candidates must be based in the San Francisco Bay area or San Diego Metro area and able to come into the office 3 days per week. What you will do: • Drive Supply Chain readiness for our Hardware products and ensure program delivery on schedule, scale, cost, and quality., • Partner closely with Engineering, Design, Supply Chain, and Product Management teams to meet deadlines and drive product readiness., • Create, develop, and manage relationships with our Contract Manufacturers and various suppliers., • Drive for excellence - keep internal and external teams focused on the needed tasks and goals - exhibit ownership, sense of urgency and world class execution., • Lead post-ramp validations for product and process changes., • Identify and manage improvements around the supply chain in cost, quality, efficiency and output., • Identify, manage and mitigate risks for both internal and external teams - drive to resolution with high quality decision making., • Always think about what’s next - Proactively address issues and obstacles that impact program deliverables., • Foster a collaborative and productive working environment with open communication to all stakeholders, superior teamwork is a must., • Provide regular program status updates to senior management., • Build strong relationships to ensure alignment between design intent, supplier capabilities, and project deliverables., • Support internal teams with timely and actionable feedback on manufacturing feasibility and supplier selection., • Create and maintain comprehensive program documentation - keep all workstreams within the supply chain on track and moving towards a common goal., • 10+ years of experience working in a Hardware Operations Program Manager, Technical Program Manager or a similar role., • 10+ years of experience in delivering hardware products to customers in complex environments at large scale., • Experience leading programs in all stages of the product lifecycle., • Experience working with all Hardware engineering disciplines: Electrical, Mechanical, Industrial Design as well as Supply chain disciplines such as: Sourcing, Manufacturing, Quality, Logistics, Supply and Demand Planning., • Ability to travel internationally and domestically 30% of the time., • Superb interpersonal and communication skills, with the ability to collaborate and influence effectively across different workstreams to drive absolute excellence., • Passion for excellence coupled with the endless drive to learn and inspire the teams to deliver and drive continuous improvements. At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: • Competitive salary and equity packages, • Health, dental, vision insurance, and mental health resources, • An Oura Ring of your own plus employee discounts for friends & family, • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off, • San Francisco Range $162,000 - $203,000 We are not considering candidates residing in the following states: Alaska (AK), Arkansas (AR), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), Oklahoma (OK), Rhode Island (RI), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI) Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: • Our jobs are listed only on the ŌURA Careers page and trusted job boards., • We will never ask for personal information like ID or payment for equipment upfront. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Job DescriptionAbout ZiplineDo you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world's most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda's national blood delivery network and Ghana's COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it.Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.About You and The Role You will be responsible for managing the roadmap and execution of Zipline's Autonomy teams, leading the company to ship more impactful autonomy software, faster. This includes everything from the software that detects and avoids aircraft with acoustic sensors to the software that controls the delivery path. You'll work closely with software engineers, team leads and other TPMs across the company. You'll also work with flight test operations, our hardware programs, and regulatory teams as we push the bleeding edge forward. You'll speed up development by ensuring all pieces of our complex system are coming together on time and achieving our quality bar. What You'll Do • Manage the Autonomy software roadmap: balance, drive, and align key features while surfacing gaps and mitigating risks to projects and the overall program, • Measure and improve development velocity: own engineering timelines, unblock teams, cross-check plans, and streamline cross-functional dependencies, • Engage across the development lifecycle: from architecture reviews, to sprint planning, and all the way to system validation, • Engage across the breadth of the technical stack: from camera and acoustic perception systems, to data pipelines and path planning., • Translate and integrate broader company goals into specific autonomy system strategy, • Bring the right people together to make critical decisions, • Communicate progress across Autonomy program to the executive team and broader companyWhat You'll Bring, • 8+ years of experience managing software programs, • An understanding of a modern software development life cycles, • Ability to quickly build useful understanding of many technical domains, • Experience managing and tracking complicated development programs across software and hardware, • Experience coordinating projects across a medium- or large-sized engineering team shipping safety critical software, • Efficient at leading conversations to clear next-steps and decisions with many competing priorities, • Experience standing up and rolling out new development and processes for engineering teams, • Familiarity with autonomous robotics systems, safety critical software, and flight systems, data and machine learning model lifecyclesWhat Else You Need to Know The starting cash range for this role is $165,000 - $210,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Job Description At Oura, our mission is to empower every person to own their inner potential. With our award-winning Oura Ring and app, we help over 2.5 million people turn insights about sleep, activity, and readiness into healthier, more balanced lives. We believe that starts from within — by creating a culture where our team feels supported, included, and inspired to do their best work. Our values guide how we show up for each other and our community every day. We are looking for a Staff Human Factors Researcher to join our Design User Research team. This position is ideal for an experienced researcher excited to lead human factors work in wearable technology innovation. You’ll drive research that directly informs product design and development—from comfort, fit, and ergonomics to usability and interaction. As a strategic partner across Industrial Design, Hardware Engineering, and Product teams, you’ll ensure our wearable devices deliver intuitive, comfortable, and human-centered experiences in real-world use. What you will do: • Lead human factors and ergonomics research across the product development lifecycle, with a focus on physical interactions with our Ōura rings., • Develop user research protocols, test fixtures, and data collection strategies for evaluating comfort, performance, and usability across a range of wear use cases and environmental factors., • Deliver clear, actionable insights that shape hardware decisions and support product validation milestones., • Contribute to cross-functional team reviews, design iterations, and documentation needed for future regulatory submissions or quality assurance., • Act as a human factors expert and lay the foundation for this rich competency within Ōura’s interdisciplinary design team. This is a hybrid-remote role, with the expectation to work from our San Francisco offices at least half-time. Requirements We would love to have you on our team if you have: • 7+ years of experience conducting human factors research focused on physical hardware, wearables, or body-worn technology, • Deep understanding of ergonomic and anthropometric principles and how they apply to real-world product development, • Expertise in usability testing, physical interaction studies, comfort and wear assessments, and translating findings into actionable design criteria, • Proven ability to collaborate effectively across multidisciplinary technical and creative teams, • Familiarity with CAD, 3D printing, or physical prototyping tools, • Experience with computational geometry or 3D analysis using tools like Python, Rhino, or Grasshopper, • Background in global user research and inclusive design practices, • Knowledge of physiological monitoring or wearable sensor integration At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: • Competitive salary and equity packages, • Health, dental, vision insurance, and mental health resources, • An Oura Ring of your own plus employee discounts for friends & family, • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off, • Paid sick leave and parental leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. • Region 1: $182,000 - $228,000 A recruiter can determine your zones/tiers based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), Rhode Island (RI), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI) Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: • Our jobs are listed only on the ŌURA Careers page and trusted job boards., • We will never ask for personal information like ID or payment for equipment upfront. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Job Description The Building People, LLC, has a position open for an Advanced Metering Infrastructure (AMI) Program Manager who will be our primary representative and a self motivated resource to help lead our rapidly expanding connected infrastructure division. Our team, which already includes a nationwide presence in Master Systems Integration across the federal environment, has a number of opportunities to help build and expand an industrial/metering controls department, so this position will necessarily join an help lead an innovative solution (as part of our larger MSI team architecture). As a key member of our building technologies infrastructure team, the AMI Program Manager is overseeing a multimillion multiyear program, segmented in sub-projects, for multiple customers, across a national portfolio. Working closely with the Customer, vendors and project personnel, the Program Manager is responsible for ensuring the proper delivery of the program for our customers. He / She has accountability for meeting the financial performance expected from the project execution in terms of revenues, profitability, and cash, while ensuring a superior level of customer satisfaction. This candidate should be experienced in, and maintain an on-going understand of, major commercial AMI integration software and platforms, and lead a strategy to integrate multiple disparate systems into those platforms. The candidate should also possess a deep understanding in (and experience with) electrical and mechanical systems such that he/she can direct a strategy to locate metering hardware mapped to the data and analytics use case we develop for the client. Additional Responsibilities Include: • Acts as a champion to foster a positive project work environment; and successfully leads the team to accomplish all the project objectives on time and on budget, • Develops project manager(s) working on the program, • Work with engineering team managers to identify the appropriate resources, to assemble the project team by brokering internal and external resources, and to assign and manage the responsibilities to fulfill the project requirements., • For their Program and project portfolio, deploys a solid governance to track project progress and to report on the health of the program/portfolio from all standpoints: schedule, financials, and customer satisfaction, • Ensures that risk assessment and mitigation action plan are maintained, • Manages escalations internally and externally with the customer, • Applies solid problem-solving techniques to address issues, • Ensures that resources forecasts are maintained to assure that schedule compliance and desired results are achieved., • Takes responsibility for growth improvement initiatives connected with the program, • Takes responsibility for profitability improvement initiatives connected with the program, • Experience with, and understanding of Building Control and Industrial Control Systems – in particular communication protocol and integration pathways, • Experience with, and understanding of multiple utility and metering integration software programs and platforms, • Minimum 10 Years of Experience in Building Technologies, • Experience with building design and trade disciplines involving the management of critical building systems, • Experience with conducting site visits and assessments at client facilities, • Experience with assessing conditions of energy infrastructure, including metering systems, such as age, quality, quantity, and vulnerability, • Experience with collaborating with customers, trade contractors, building inspectors, and building service providers, • Experience with using Microsoft Excel, Word, and PowerPoint, • Ability to obtain a basic civilian security clearance Preferred Experience & Skills • Experience with conducting building energy audits or facility condition assessments, • Knowledge of environmental, sustainability, and energy efficiency regulations, executive orders, and consensus standards, • Experience working with diverse project types and technologies, • Experience with Federal government agencies, including EPA, GSA, or DoD, • Ability to organize, schedule, and facilitate technical meetings and working groups, • Ability to work effectively in a team environment or independently, • Possession of excellent oral and written communication skills, • Possession of excellent problem-solving and project skills, • Project Management Professional (PMP) Certification Required Education • Bachelor's degree in related field Preferred Education • Bachelor's degree in Electrical or Mechanical Engineering

Job DescriptionBenefits: • Manage daily on-site operations and ensure smooth project execution., • Provide progress reports and updates to relevant stakeholders., • Monitor project timelines and costs, ensuring adherence to schedules and budgets., • Facilitate clear communication with clients and manage internal stakeholder relationships., • Identify the appropriate general contractors (GCs) for project execution from a pool of options., • Define the scope of work and negotiate costs after evaluating multiple quotations., • Set project objectives and oversee the entire project lifecycle, tracking progress and assignments., • Coordinate with the general contractor to ensure timely availability of materials, tools, hardware, and components required for project tasks., • Collaborate with the logistics department to monitor and manage furniture and material deliveries from India Production to US project sites., • Engage with vendors, address their concerns, and take necessary actions to resolve issues., • Ensure accurate and consistent documentation for both management and client reporting., • Provide guidance and instructions to workers on daily tasks., • Conduct regular meetings with clients, team leads, and design teams to maintain strong client relationships., • Lead weekly and daily scrums at project sites with clients and general contractors., • Handle escalations in line with the established escalation matrixWhat you must possess-, • A candidate with the right mindset and willingness to learn, enabling them to quickly grasp concepts and become an effective problem solver and executor., • This role requires strong leadership, effective communication, and a proactive approach to project management, ensuring that all tasks are executed on time and within budget.Expected Skills-, • Project Management, • Vendor Management, • Sharp Communication Skills, • Microsoft Office, • Go-Getter AttitudeNecessary Qualifications:, • Graduate/Post Graduate, • Candidates having experience in the Real Estate industry will be preferred. Interior Design and Build will also be a plusOther Details:, • Base Location: New York (The base location is subject to change at the discretion of the organization)

Strong troubleshooting and analytical skills with hardware, software, and network systems; ability to manage complex projects and prioritize multiple initiatives effectively; excellent communication and customer service skills, with a team-oriented mindset; outstanding organizational skills and atte

The Hardware Deployment Project Manager will be the air traffic controller for every physical touchpoint of AirGarage's hardware programs. Think of it as being the general manager for field hardware: one moment you're reserving a boom lift in Boston, the next you're getting posts installed in a surf

Collaborate closely with other engineering teams (hardware, hypervisor, OS development, cloud infrastructure, and security operations) to integrate security best practices and ensure a comprehensive security strategy across the stack. This includes exploring and integrating new kernel security featu

As a Hardware Systems Engineer, you will work with colleagues on the Hardware Engineering, Product teams, and Hardware Sourcing teams to troubleshoot and maintain Cloudflare's worldwide fleet of storage and compute servers. Hardware we work with includes servers and components, as well as PDUs and n

Hardware Operations Program Manager, Technical Program Manager or a similar role. Experience working with all Hardware engineering disciplines: Electrical, Mechanical, Industrial Design as well as Supply chain disciplines such as: Sourcing, Manufacturing, Quality, Logistics, Supply and Demand Planni

The Operations & Manufacturing department at Tools for Humanity is responsible for all aspects of driving the Supply Chain, Manufacturing, Logistics,Physical Security, Field Operational Compliance, and Technical Support of our world-class hardware devices reaching billions of people globally. Overse

Senior Hardware Program Manager.

The hardware test engineers on our team tackle projects large and small to design and build software and hardware to automate functional & integration testing, instrument calibration, and qualification testing for both production and design validation. As we control every component of hardware desig

Examine data to ensure users are in compliance with company hardware standards. Interest in new hardware technologies. Be an advocate and educate fellow employees about company hardware policies.

The Operations & Manufacturing department at Tools for Humanity is responsible for all aspects of driving the Supply Chain, Manufacturing, Logistics,Physical Security, Field Operational Compliance, and Technical Support of our world-class hardware devices reaching billions of people globally. Overse

We’re looking for a Lead Hardware Engineer to own and evolve the hardware systems that power our AI platform. Lead development of LuminX's custom camera and compute hardware stack. Collaborate closely with software and AI teams to ensure seamless hardware/software integration.

Job Description About Us: How many companies can say they’ve been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! Location/Region: This position is located in Dublin, CA ZICC office. What’s the role? The Project Manager is responsible for leading and managing one major or multiple smaller projects in R&D. This position plans and drives each project to a successful conclusion by ensuring that its objective and scope is well defined, resources are allocated appropriately and project schedules are specified accurately. Organizes and leads core team, extended team, and interdepartmental activities ensuring completion of the program on schedule, within budget constraints, and with high quality. • Lead and manages complex projects in R&D, • Plan projects, provides direction and coordinates the efforts of team members, • Contribute to the development of system requirements and adherence to compliance standards (IEC-60601) through expertise in medical device development., • Generate and maintain development schedules. Track project budget., • · Manage the overall risk of the project through planning, prioritization and mitigation of critical tasks, • ·Drive resources to remain on task and on schedule, manage change, understand project risks and prioritize, highlight, address and resolved in a timely manner., • Identify technical and schedule dependencies and manage throughout the projects, • Interact with management in R&D, Marketing, Clinical & Regulatory Affairs, Customer Care, Operations, Quality Assurance, and Supply Chain to ensure successful product development and introductions., • Maintain publicly visible project status through PM tools and provide regular updates to all Stakeholders on project status and progress, • Contribute to improvements in product development process, • Undergraduate degree in a technical field, • Advanced experience in Mechanical Engineering strongly preferred, • Minimum two (2) years’ experience in Engineering Management, Project Management, and/or technical lead, • Minimum five (5) years’ experience in product development, • Minimum Five (5) years’ experience in medical device development, • Excellent written and oral communication skill, • Understanding of either software or hardware development methodologies, • Medical, • Vision, • Dental, • 401K Matching, • Employee Assistance Programs, • Vacation and sick pay, • The list goes on! The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. Company DescriptionCarl Zeiss is one of the world’s leading innovators in the design and development of medical devices. We create and supply cutting-edge technologies and application-oriented solutions for ophthalmology and microsurgery.Carl Zeiss is one of the world’s leading innovators in the design and development of medical devices. We create and supply cutting-edge technologies and application-oriented solutions for ophthalmology and microsurgery.

Job DescriptionThe Position: The Maze Information Technology team are seeking an experienced IT Helpdesk Manager to lead and oversee Maze's IT helpdesk operations. In this role you'll ensure our IT systems are secure, reliable, and scalable to support cutting-edge biotech research and development. You'll join a small collaborative team where your expertise will have a direct impact on our mission to transform lives through genetic insights. This is a hands-on management role that requires at least three days a week on-site at our headquarters. We believe that in-person collaboration strengthens teamwork and helps us better support the critical work happening in our labs. The Impact You'll Have: As our IT Helpdesk Manager, you'll be at the heart of Maze's IT support operations, to keep our biotech research moving forward. Here's how you'll make an impact: • Lead the end-to-end IT support function, including user support, vendor management, and issue resolution., • Coach and mentor a small team of support staff and manage external service providers., • Respond to escalated technical issues in person, by phone, or electronically., • Manage user provisioning and deprovisioning using identity and access management systems., • Troubleshoot and resolve complex hardware and software issues (2nd and 3rd line support)., • Promote IT and security best practices across the organization., • Administer helpdesk systems, route tickets, and ensure timely documentation of support interactions., • Maintain technical documentation, runbooks, and user training materials., • Communication and Influence, • Communicates clearly and directly with team and partners., • Inspires team by conveying the value and impact of their work., • Creates a safe environment for people to share their thoughts and speak up when they don't agree., • Teamwork and Collaboration, • Creates opportunities for team to get to know each other., • Manages conflict effectively between individuals., • Encourages individuality and authenticity., • Execution and Results, • Prioritizes and allocates time and effort of team and team members to maximize impact., • Addresses challenges in a timely manner and escalates to superiors as needed., • Develop Others and Self, • Provides and seeks guidance for self-growth and team's developmental needs., • Through clear and specific performance goals, coaches direct-reports to do their best work., • Experience and Education:, • At least 5 years of hands-on IT help-desk experience, preferably in a Healthcare/Pharma environment, • Relevant training or experience such as ITIL, PMP, or other IT certifications are a plus, • Familiarity with cloud and office software and platforms (e.g., Office 365 is beneficial), • Technical expertise:, • Proficiency in Windows 10 and above, MacOS and LAMP, • Experience supporting A/V systems is a plus., • Strong knowledge of IT security, PC imaging, hardware/software troubleshooting, and mobile device setup., • Scripting experience (e.g., PowerShell) preferred., • Experience supporting lab informatics or working in regulated environments is highly desirable, • Key Skills and Attributes:, • Strong problem-solving and project management skills., • Clear, direct communication that builds trust across teams., • Ability to analyze and resolve complex system issues., • Excellent documentation and organizational skills. Maze Therapeutics is a clinical-stage biopharmaceutical company harnessing the power of human genetics to develop novel, small molecule precision medicines for patients living with renal, cardiovascular and related metabolic diseases, including obesity. We are advancing a pipeline using our Compass platform, which allows us to identify and characterize genetic variants in disease and then link those variants to the biological pathways that drive disease in specific patient groups through a process we refer to as variant functionalization. Our Compass platform has been purpose-built to inform all phases of our drug discovery and development process through clinical trial design. We are currently advancing two wholly owned lead programs, MZE829 and MZE782, each of which represents a novel precision medicine-based approach for chronic kidney disease, or CKD. Our goal is to bring novel precision medicines to patients with common diseases, which is where we believe we can maximize our impact on human health. Our People Maze is comprised of a team of passionate and creative professionals committed to discovering and delivering transformative medicines to patients suffering from both rare and common genetic diseases. We are fostering a culture that encourages vision, initiative and the development of talent. Our supportive work environment inspires creative thinking and freedom of expression, resulting in a stimulating atmosphere where people enjoy coming to work. While we have a passion for advanced science and pride ourselves on excellence in execution, ultimately, everything we do is about patients. Our Core Values Further Together – Our path is paved with challenges, but with resilience and a team-first mentality, we'll achieve our mission. Impact Obsessed – We embrace the bold, take calculated risks, and learn from our mistakes to improve the lives of others. Stand True – Our integrity is foundational; it guides us no matter the obstacle. The expected annual salary range for employees located in the San Francisco Bay Area is $139,000 - $170,000. Additionally, this position is eligible for an annual performance bonus. Maze performs position-based compensation benchmarking to industry market data to ensure we pay competitive wages. Determination of starting salary will depend upon a variety of job-related factors, which may include professional experience, skills, and job location. The expected salary range for this role may be modified in the future. Maze offers a robust benefits package to our eligible employees including competitive medical, dental, and vision insurance, mental health offerings, equity incentive plan, 401(k) program with employer match and a generous holiday and PTO policy. #LI-Hybrid

Job Description • Would you like to work at a leading independent high school?, • Do you enjoy working with a students, faculty, and a variety of technologies each day? We are seeking an IT Support Specialist with a solid background in end user support, Macs, and cloud systems to join our growing team in an important client-facing support capacity. Job Opportunity: We are looking for an organized, dedicated, and skilled Technology Support Analyst who is passionate about providing world-class IT services, and who will be responsible for the installation, configuration, maintenance, and repair of all faculty and staff client computing devices, including mostly Mac and some Windows laptops and iPads, as well as staffing the school’s technology helpdesk. Necessary Skills, Abilities, Background, and Experience: • Ability to start work at 8:00 every school day morning, • Ability to clearly communicate technical concepts to non-technical people, • Ability to recognize, analyze, and effectively solve problems in a timely and organized manner, • Ability to appropriately prioritize tasks to meet expected SLA, project deadlines, etc., • Must be able to climb a ladder to service ceiling-mounted projectors, • Must be able to lift up to 15 pounds, • 3+ years’ experience installing, configuring, and troubleshooting Windows and Mac OS X desktop and laptop hardware and software in a production networked environment, • 2+ years’ experience installing, configuring, and supporting Microsoft Office XbdHm6Clei

Job Description Onsite Desktop Support Technician - South San Francisco, CA - contract to hire opportunity Desktop Support Technician with 2-4 years of experience • This Bio Pharm spinoff has an immediate requirement for Desktop/Help Desk technician to deploy new machines to the end user community., • Polished desktop/helpdesk technician with 2-4 years of experience in the PC and Mac environment., • This is a R&D Pharma facility with mostly scientists and researchers., • They are looking for a resource that can communicate well with these end users helping them with their new laptops., • There will be a mix of Windows and MACs so strong experience with both is required. Skills and experience should include: • Experience supporting VIP end users, • o365-intune-Autopilot, • Zoom and MS Teams support and set ups, • Frontend configurations on the machines, • All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers., • F2OnSite supports and adheres to all state laws regarding background checks., • This position requires specific work hours to be adhered to. Typically the work hours are not flexible, so you must be able available to work during those hours. Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com. WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Job Description Job Title: L3 Service Technician Location: South San Francisco, CA Summary: As an L3 Technical Lead with Networking Support Skills, you will be responsible for providing advanced technical support, managing complex IT infrastructure, and leading a team of technicians. You will act as a point of escalation for L2 support and handle critical issues that require in-depth technical knowledge, particularly in networking. Additionally, you will contribute to the planning, implementation, and maintenance of the organization’s IT systems and network infrastructure. You will be required to work on-site 8 – 5pm Monday thru Friday. Essential Duties and Responsibilities: * Lead and mentor a team of L2 support technicians, providing guidance and expertise on complex technical issues. * Serve as the primary point of contact for escalated support issues, ensuring timely resolution. * Develop and maintain documentation of systems, processes, and troubleshooting procedures. * Provide L3 support for IT infrastructure, including servers, storage, and networking equipment. * Troubleshoot and resolve complex hardware, software, and network issues. * Perform root cause analysis and implement long-term solutions to recurring problems. * Manage and maintain network infrastructure, including switches, routers, firewalls, and VPNs. * Monitor network performance and troubleshoot connectivity issues. * Implement and manage network security protocols, including firewalls, intrusion detection systems, and access control policies. * Support the configuration and management of network devices and ensure compliance with company policies and best practices. * Collaborate with cross-functional teams to plan and execute IT initiatives. * Provide technical input and expertise during the planning and implementation of IT projects. * Manage and support virtualized environments (e.g., VMware, Hyper-V). * Oversee the maintenance and administration of servers, including Windows and Linux systems. * Provide excellent customer service to internal stakeholders, ensuring their IT needs are met promptly and effectively. * Communicate complex technical information clearly to non-technical users. * Maintain a high level of customer satisfaction through efficient issue resolution and support. Education/Experience: * Bachelor’s degree in Information Technology, Computer Science, or a related field. Equivalent experience will also be considered. * 5+ years of experience in IT support, with at least 2 years in a senior or lead role. * Extensive experience with networking technologies and protocols (e.g., TCP/IP, DNS, DHCP, VPN). * Strong knowledge of server and storage infrastructure, including experience with virtualization platforms. * Proficiency in network administration, including the configuration and troubleshooting of switches, routers, and firewalls. * Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues. * Strong leadership and mentoring abilities, with experience leading a technical team. * Familiarity with ITIL processes and best practices. * Strong communication skills, both written and verbal. * Ability to manage multiple tasks and projects simultaneously in a fast-paced environment. Preferred Certifications: * Cisco Certified Network Associate (CCNA) or higher * Microsoft Certified: Azure Administrator Associate or similar * CompTIA Network+ or Security+ * ITIL Foundation Certification Working Conditions: * Ability to work in a dynamic, fast-paced environment.

Job DescriptionJob Title: SSF Technical Support Representative -- Level One (SSF) Description:Responds to dispatched assignments usually involving the installation, pick up, drop off, or maintenance of desktop computer hardware and peripherals at cyberCSI's customer repair facility. This self-motivated candidate will help support the other IT technicians in the field while following defined account or departmental policies and procedures and will likely work on routine assignments.Essential Duties and Responsibilities: • Responsible for customer satisfaction results and SLA measurements.• Respond to assignments usually involving the support of the field service technicians repairing or deploying hardware and peripherals at cyberCSI's customer repair facility. • Prioritize assignments is order of importance.• Update the status of all work performed on any service job using cyberCSI's custom built call-tracking and customer database.• Be proactive regarding job efficiency to include suggestions for the Service Department.• Communicate the status of the job assignments to the customer at all times. Be proactive in making sure the customer is knowledgeable about the status of their service call at all times.• Follow defined company policies and procedures.• Daily make sure that the service repair and deployment area is kept in an orderly, clean, neat and safe manner and that all tools, materials and parts have been stored properly and are accounted for.Other Duties:• Research and submit recommendations to your manager for improving CSI's service operation.• Help out on large moves and reorganizations within CSI's customer repair facility.• Perform inventory counts at the end of every quarter. • Saturday work may be required on occasion.• Backup to the Integration department, following scripts and quality control assurance procedures when integrating and testing computer hardware and software components. This includes accurate and timely updates, as instructed.Education/Experience: • Knowledge of the Macintosh and PC computer and related Windows operating systems.• Knowledge of Laser and or Solid Ink Printer operation and repair. (Xerox certification a plus.)• Good interpersonal skills and organizational skills.• Must be dependable and able to meet deadlines consistently.• Should have the ability to work under pressure and should be flexible and able to adapt to a changing environment.• Multi-tasking skills are a must.• Requires a sound technical background with 0-2 years of professional experience.• Troubleshooting and problem experience are helpful. • Excellent communication skills are a plus.• General knowledge of Remedy, Microsoft Excel, Microsoft Word, and Microsoft Outlook is a plus.• Technical authorization with one or more of the following manufacturers: Xerox, Apple Computer Inc., Hewlett Packard Desktop, Notebook computers, as well as local and networked printers. • A+ certification is a plus.

Job DescriptionJob Title: Desktop Support Technician – L2Location: South San Francisco, CASummary:We are looking to hire a skilled L2 Technician (Hardware Deployment and Repair) to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT related issues. Responding to dispatched assignments usually involving the installation, repair or maintenance of computer hardware and peripherals at the customer’s office or desk location. This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, identify, test and repair system hardware. Some IT support is inside regulated GMP clean rooms. Essential Duties and Responsibilities: • Support of PC & MAC Platforms & Operating Systems., • Responds to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals remotely or at the customer’s office or desk location, • Computer replacement program initiatives, including System Level Migrations, Data Migrations, Application Install and Configuration on PC & MAC systems., • Work independently on assignments and report progress to your supervising manager., • Coordinate, manage and predict equipment and part needs for dispatched service requests and coordinate those requests directly with the client., • Facilitate 100% of closures for all requests within the CRM tool on the day they are resolved or fulfilled., • Manage assets and take detailed notes utilizing CRM tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for Customer Request Management and Tracking purposes., • Provide regular feedback consistent with the needs of the team and environment for ongoing improvements., • Supporting AV events and triaging AV equipment issues., • Keeping certifications and training updated., • Other duties and responsibilities may be assigned.Education/Experience:, • 3+ years Windows & Mac Experience within an L2 Deskside Support role, • Customer Service and experience working directly with customers is a must., • Technical authorization CompTIA or equivalent is preferred., • Technical authorization with one or more of the following manufacturers: Apple , Dell, HP, Toshiba, Lenovo, ASUS is preferred., • Requires a sound technical background with a minimum of 3+ years of professional experience in a Service or IT environment., • Able to multitask and prioritize multiple projects., • Good interpersonal skills and organizational skills., • Must be dependable and able to meet deadlines consistently., • Should have the ability to work under pressure and should be flexible and able to adapt to a changing environment., • Ability to troubleshoot and resolve complex hardware and software issues., • Excellent communication skills are a plus., • General knowledge of gSuite (Gdocs, Gsheets, gmail) or Microsoft office is a plus., • 3+ years supporting one or more operating systems such as Mac OSX, Windows 10., • Experience with Mobile Devices & Operating Systems (iOS/Android) is beneficial.

Job Description Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster Fictiv, coined the "AWS of manufacturing," is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team! Japanese-English Translator (Part-Time, Contract with Potential for Full-Time Hire) Location: Oakland, California (On-site) Department: People Operations (HR) Engagement: Contract, Part-Time The Opportunity Fictiv is seeking a bilingual Japanese-English Translator to support our Oakland, California team on a part-time contract basis. You will play a vital role in ensuring accurate communication and cultural understanding between our U.S. and Japan-based colleagues. This position begins as a contract role with part-time hours and requires availability during scheduled business meetings and activities. Over time, there is an opportunity for the right individual to transition into a full-time hire based on performance and business needs. What You'll Do • Provide real-time interpretation for leadership meetings and cross-functional discussions (Japanese ↔ English)., • Translate internal documents, HR communications, and training materials with precision and cultural nuance., • Act as a cultural liaison, strengthening collaboration across global teams., • Native or near-native fluency in Japanese and English., • Strong knowledge of U.S. and Japanese cultural and workplace practices., • Professionalism and discretion in handling sensitive or high-level conversations., • Prior experience in corporate or leadership-level interpretation is strongly preferred., • Contract-to-hire path: Start part-time with the potential to move into a full-time position., • Global impact: Play a central role in bridging language and culture across international teams. This contract role pays $45.00 – $85.00 per hour, depending on experience. About Fictiv Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world. This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development. We're actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth. We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

Job Description Title: Desktop Support Technician – L1/L2Project: Windows 7-10 upgradeClient is upgrading systems from Windows 7 to Windows 10. Summary: • This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, identify, test and repair system hardware, • 100% PC Based - no MACEssential Duties and Responsibilities:, • System Level Migrations, Data Migrations, Application Integration and Configuration on PC systems., • Confers with IT operation managers to assist development of service quality assurance processes and procedures, customer support plans, and to discuss new specifications required by customers and management., • Work independently on assignments and report progress to your supervising manager., • Maintain relationship between multiple CRM tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for Customer Request Management and Tracking purposes., • Manage to the details and notes utilizing multiple CRM Utilities, including but not limited to those supported by your employer or one of its customers (i.e. OPUS, Service Now, Google Docs)., • Provide regular feedback consistent with the needs of the team and environment for ongoing improvements.Specific Duties and Responsibilities:, • Experience with Windows computer break fix and opening up of computers, • Manually unscrewing, opening backs of HP desktops/laptops, • Upon identification of a Window 7 machine, this will entail the extra steps of data migration, OS upgrade to Windows 10, data migration back to computer, and software re-installation/configuration, • Contributes to team effort by taking on additional tasks as needed, • Provides top-notch customer service

Job DescriptionTitle: Helpdesk Support - L2Summary:Responsible for the general support of Mac & PC computers - experience from a services desk / helpdesk support perspective and worked that in previous roleEssential Duties and Responsibilities: • Responsible for customer satisfaction results., • Respond to assignments usually involving the installation, repair or maintenance of desktop/laptop computer hardware and peripherals at Client's customer repair facility., • Communicate the status of the repair assignments to the customer at all times. Be proactive in making sure the customer is knowledgeable about the status of their computer at all timesEducation/Experience:, • Knowledge of the Macintosh and PC computer and related Windows operating systems, • Multi-tasking skills are a must., • Requires a sound technical background with 2-3 years of professional experience., • Troubleshooting and problem experience are helpful., • Excellent communication skills are a plus., • General knowledge of Remedy, Microsoft Excel, Microsoft Word, and Microsoft Outlook is a plus.

Job Description Desktop Support Technician • 8-5 Monday-Friday, no on call, • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user., • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals., • Desktop and Network Support, • Ability to setup, configure and add all hardware., • Assist Corporate Desk Side Support technicians with large IMAC’s., • Documents, maintains, upgrades or replaces hardware and software systems., • Supports and maintains user account information including rights, security and systems groups., • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed., • Determines and recommends which products or services best fit the customers' needs., • Imaging and image recovery, • Experience doing break / fix repairs on desktops, laptops, • Install / Re-install various software packages and updates, • WiFi and VPN connections; Support of wireless devices

Job DescriptionJob Title: Computer Repair Technician – L2Location: South San Francisco, CaliforniaSummary:We are looking to hire a skilled L2 Service/Repair Technician to assist our clients with computer hardware issues. You will be required to work on-site 8 – 5pm Monday thru Friday. Responding to assigned repair tickets involving computer damage, system not booting, water spills, cracked screens etc. This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, identify, test and repair system hardware. Essential Duties and Responsibilities: • Support of PC & MAC Platforms & Operating Systems., • Responds to dispatched assignments usually involving the installation, repair or maintenance of computer hardware., • Computer replacement program initiatives, including System Level Migrations, Data Migrations, Application Install and Configuration on PC & MAC systems., • Work independently on assignments and report progress to your supervising manager., • Coordinate, manage and predict equipment and part needs for dispatched service requests and coordinate those requests directly with the client., • Facilitate 100% of service ticket closures for all requests within Service Now/OPUS., • Manage assets and take detailed notes utilizing CRM tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for Customer Request Management and Tracking purposes., • Provide regular feedback consistent with the needs of the team and environment for ongoing improvements., • Keeping certifications and training updated., • Other duties and responsibilities may be assigned., • Must be able to lift (properly) up to 50lbs.Education/Experience:, • 3+ years Windows & Mac Experience within an L2 Deskside/Repair Support role, • Customer Service and experience working directly with customers is a must., • Technical authorization CompTIA or equivalent certifications (Apple/HP)., • Requires a sound technical background with a minimum of 3+ years of professional experience in a Service or IT environment., • Ability to troubleshoot and resolve complex hardware and software issues., • Excellent communication skills are a plus., • Service Now ticket Management., • General knowledge of gSuite (Gdocs, Gsheets, gmail) or Microsoft office is a plus.

Job DescriptionJob Title: Back Office Technician (L2)Location: South San Francisco, CA Summary: Respond to assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals at the customer’s location. This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, identify, test and repair system hardware.Essential Duties and Responsibilities: • Support of PC & MAC Platforms & Operating Systems., • Involving the installation, repair or maintenance of desktop computer hardware and peripherals remotely or at the customer’s location., • Tech Refresh Program initiatives, including System Level Migrations, Data Migrations, Application Integration and Configuration on PC & MAC systems., • Work independently on assignments and report progress to your supervising manager., • Coordinate, manage and predict equipment and part needs, • Facilitate 100% of closures for all requests within the CRM tool on the day they are resolved or fulfilled., • Manage to the details and notes utilizing multiple CRM Utilities, including but not limited to those supported by your employer or one of its customers (i.e., OPUS, ServiceNow, Google Docs), • Plus, if you are experienced with Google Suite of Applications, WebEx & MDM solutions, not mandatoryEducation/Experience:, • Professional experience supporting both PC and MAC Platforms and Operating Systems (60/40), • Customer Service and experience working directly with customers is a must., • Technical authorization with CompTIA and hold a current status of “A+ Authorized” is preferred., • Technical authorization with two or more of the following manufacturers: Apple Computer, Inc., Hewlett Packard LaserJet and Desk Jet printers, IBM laptop and desktop computers, HP Computers, Toshiba America, Apple Computers is preferred., • Requires a sound technical background with a minimum of 2-3 years of professional experience in a Service or IT environment., • Good interpersonal skills and organizational skills., • Troubleshooting and problem experience are helpful., • Excellent communication skills are a plus., • General knowledge of Microsoft Excel, Microsoft Word, and Microsoft Outlook is a plus., • 5 years supporting one or more operating systems such as Mac OSX (Up to Mt. Lion), Win XP or WIN7 is mandatory., • Experience with Mobile Devices & Operations Systems (Blackberry, IOS v. 4 or better, Android) is beneficial

Job DescriptionJob Title: Technical Service Representative IILocation: South San Francisco, CASummaryRespond to assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals at depot repair facility or onsite in support of our customer. Responds to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals at the customer’s location. This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, identify, test and repair system hardware.Essential Duties and Responsibilities • Support of PC & MAC Platforms & Operating Systems., • Responds to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals remotely or at the customer’s location., • Tech Refresh Program initiatives, including System Level Migrations, Data Migrations, Application Integration and Configuration on PC & MAC systems., • Confers with sales, operations, purchasing and finance managers to assist development of service quality assurance processes and procedures, customer support plans, and to discuss new specifications required by customers and management., • Work independently on assignments and report progress to your supervising manager., • Coordinate, manage and predict equipment and part needs for dispatched service requests and coordinate those requests directly with the client., • Facilitate 100% of closures for all requests within the CRM tool on the day they are resolved or fulfilled., • Maintain relationship between multiple CRM tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for Customer Request Management and Tracking purposes., • Manage to the details and notes utilizing multiple CRM Utilities, including but not limited to those supported by your employer or one of its customers (i.e. AIM/OPUS, Remedy, Clarify, ONYX, SIEBEL, etc)., • Provide regular feedback consistent with the needs of the team and environment for ongoing improvements., • Other duties and responsibilities may be assigned., • Plus if they are experienced with Google Suite of Applications, Webex & MDM solutions, not mandatoryEducation/Experience, • Customer Service and experience working directly with customers is a must., • Technical authorization with CompTIA and hold a current status of “A+ Authorized” is preferred., • Technical authorization with two or more of the following manufacturers: Apple Computer, Inc., Hewlett Packard LaserJet and DeskJet printers, IBM laptop and desktop computers, HP Computers, Toshiba America, Apple Computers is preferred., • Requires a sound technical background with a minimum of 3-5 years of professional experience in a Service or IT environment., • Able to multi-task and prioritize multiple projects., • Good interpersonal skills and organizational skills., • Must be dependable and able to meet deadlines consistently., • Should have the ability to work under pressure and should be flexible and able to adapt to a changing environment., • Troubleshooting and problem experience are helpful., • Excellent communication skills are a plus., • General knowledge of Microsoft Excel, Microsoft Word, and Microsoft Outlook is a plus., • 5 years supporting one or more operating systems such as Mac OSX (Up to Mt. Lion), Win XP or WIN7 is mandatory., • Experience with Mobile Devices & Operations Systems (Blackberry, IOS v. 4 or better, Android) is beneficial.

Job DescriptionJob Title: Technical Support Representative – L1 Location: South San FranciscoDescription: Responds to dispatched assignments usually involving the installation, pick up, drop off, or maintenance of desktop computer hardware and peripherals at Client X’s customer repair facility. This self-motivated candidate will help support the other IT technicians in the field while following defined account or departmental policies and procedures and will likely work on routine assignments.Essential Duties and Responsibilities: • Responsible for customer satisfaction results and SLA measurements.• Respond to assignments usually involving the support of the field service technicians repairing or deploying hardware and peripherals at Client X’s customer repair facility. • Prioritize assignments is order of importance.• Update the status of all work performed on any service job using Client X’s custom built call-tracking and customer database.• Be proactive regarding job efficiency to include suggestions for the Service Department.• Communicate the status of the job assignments to the customer at all times. Be proactive in making sure the customer is knowledgeable about the status of their service call at all times.• Follow defined company policies and procedures.• Daily make sure that the service repair and deployment area is kept in an orderly, clean, neat and safe manner and that all tools, materials and parts have been stored properly and are accounted for.• Other duties and responsibilities may be assigned.Education/Experience: • Knowledge of the Macintosh and PC computer and related Windows operating systems.• Knowledge of Laser and or Solid Ink Printer operation and repair. (Xerox certification a plus.)• Good interpersonal skills and organizational skills.• Must be dependable and able to meet deadlines consistently.• Should have the ability to work under pressure and should be flexible and able to adapt to a changing environment.• Multi-tasking skills are a must.• Requires a sound technical background with 0-2 years of professional experience.• Troubleshooting and problem experience are helpful. • Excellent communication skills are a plus.• General knowledge of Remedy, Microsoft Excel, Microsoft Word, and Microsoft Outlook is a plus.• Technical authorization with one or more of the following manufacturers: Xerox, Apple Computer Inc., Hewlett Packard Desktop, Notebook computers, as well as local and networked printers. • A+ certification is a plus.Physical Requirements:

Job Description About ICE Consulting: ICE Consulting is a leading Managed IT Services Provider committed to delivering exceptional IT solutions to small and medium-sized enterprises. Since our inception in 1997, we have focused on providing a comprehensive range of managed IT and security services to enhance our clients' operational efficiency and security. Position Overview: We are seeking a User Support & Junior Systems Administrator to join our dynamic team. This role is crucial for providing top-notch technical support and administration for our diverse client base. As a key part of our operations, you will be responsible for ensuring that our clients' IT environments run smoothly and efficiently. Key Responsibilities: • Provide technical support to users, addressing and resolving hardware and software issues., • Assist in the maintenance and administration of servers and networks., • Document and track support requests using ticketing systems., • Conduct training sessions for users on IT best practices and system usage., • Manage and maintain asset inventory of hardware and software. Qualifications: • 4+ years of hands-on experience in user support and systems administration., • Bachelor's degree in Computer Science, Information Technology, or a related field., • Proficiency in Windows and Apple operating systems., • Working knowledge of server systems, particularly Windows Server (2008/2012)., • Experience with cloud services such as Office 365 and Google Workspace., • Familiarity with MDM solutions and security protocols., • Excellent troubleshooting skills and ability to work under pressure., • Strong communication skills and a customer service-oriented mindset., • 401(k) with company match, • Company Paid Holidays, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Training & Development, • Work From Home, • Free Food & Snacks, • Wellness Resources ICE Is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ premier associates in the industry who deliver value and support to our growing customer base. In order to ensure Ice is holding itself to the highest level of delivery of outsourced managed services, and maintain the trusted and premier endpoint MSP solutions provider, all new employees must undergo our standard background check and drug screen test for pre-employment purposes.

Job DescriptionAbout ZiplineDo you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world's most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda's national blood delivery network and Ghana's COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.About The Team You We are a tightly-knit, high-performing team dedicated to delivering exceptional customer experiences while driving growth opportunities company-wide, all while prioritizing security. Our mission is to streamline workflows, address challenges promptly, optimize processes, enhance automation for increased productivity, facilitate rapid onboarding of new team members, explore and adopt innovative software and hardware solutions, and refine our SaaS infrastructure. Despite being a small team within a rapidly evolving startup, we remain agile and ready to take on additional responsibilities at a moment's notice, ensuring that our colleagues receive top-notch support and service. About You and The Role You're an ingenious, driven, flexible IT expert, cool-headed even in the face of pressure, dedicated to empowering every Zipline team member for peak performance. Problem-solving is your forte. No matter how complex the tech challenge, you tackle it with ease, leaving smiles in your wake. You thrive on exploring new software and hardware, staying abreast of the latest tech developments in both business and personal spheres. Always available to lend a hand at a moment's notice, you adeptly manage shifting priorities. A valued team player, you contribute insights across a spectrum of topics, yet can also independently tackle tasks when necessary. Embracing variety in your daily duties, you engage with customers through diverse communication channels, forging connections and understanding the unique tech requirements of each individual within the office. What You'll Do Our ideal candidate has a technical background, has experience in a customer support or IT admin role, and understands the day-to-day aspects of an IT organization, especially in a high-growth startup with ever-changing requirements. In this role you'll: • Troubleshoot all IT-related topics and in-depth research to find the best technical solutions., • Administer a wide variety of SaaS apps; provision/modify/remove access as needed., • Order/procure equipment, maintain vendor relationships, and inventory management for all IT hardware and software., • Partner with all business units and collaborate on projects., • SaaS account management with an eye on security and cost evaluations., • Communicate effectively and concisely to the entire company., • Supporte a global workforce, partnering with overseas IT teams, both employees and consultants., • Analyze existing processes, suggest and make improvements, and implement business processes where none exists.What You'll Bring, • 3-5 years experience in a related IT Engineer or IT Help Desk role, • 5-star customer service mindset., • Excellent verbal and written communication skills., • Excellent teamwork skills., • Familiarity with macOS, Windows, Linux, iOS, and Android devices., • Ability to administer G-Suite for day-to-day operations, • Experience working with SSO (Okta, OneLogin, etc.)., • Capable of managing AV hardware and software, including Google Meet and other video conferencing software., • Strong knowledge of networking concepts (switching, firewalls, subnetting, wireless technologies, VPNs, LAN/WAN, etc.)., • Flexible work schedule; we take every opportunity to succeed as a company - sometimes that means early mornings, late nights, and unexpected phone calls and Slack messages outside of typical working hours., • Ability to lift 30 lbs over short to medium distances, carry light loads up and down stairs, crouching or crawling as the situation demands., • Prior IT/helpdesk/customer service experience, particularly in an early-stage startup. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience

Job Description Title: Lab Support Technician – L2Project: Windows 7-10 systems upgradeClient is upgrading systems from Windows 7 to Windows 10. Summary: • This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, identify, test and repair system hardware, • 100% PC Based, • Mac – helpful, but not requiredEssential Duties and Responsibilities:, • System Level Migrations, Data Migrations, Application Integration and Configuration on PC systems., • Confers with IT operation managers to assist development of service quality assurance processes and procedures, customer support plans, and to discuss new specifications required by customers and management., • Work independently on assignments and report progress to your supervising manager., • Maintain relationship between multiple CRM tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for Customer Request Management and Tracking purposes., • Manage to the details and notes utilizing multiple CRM Utilities, including but not limited to those supported by your employer or one of its customers (i.e. OPUS, Service Now, Google Docs)., • Provide regular feedback consistent with the needs of the team and environment for ongoing improvements.Specific Duties and Responsibilities:, • Experience with Windows computer break fix and opening up of computers, • Manually unscrewing, opening backs of HP desktops/laptops, • Upon identification of a Window 7 machine, this will entail the extra steps of data migration, OS upgrade to Windows 10, data migration back to computer, and software re-installation/configuration, • Contributes to team effort by taking on additional tasks as needed, • Provides top-notch customer service

Job DescriptionDescription: We are seeking a motivated Junior IT Support Specialist to join our team in a part-time capacity. This role will provide essential technical support for both of our Bay Area offices (San Francisco and San Rafael) and remote users, working collaboratively with our outsourced help desk team to ensure smooth IT operations across the organization. Key Responsibilities • Provide first-level technical support for desktop computers, laptops, printers, and other office equipment, • Troubleshoot hardware and software issues for both in-office and remote employees, • Assist with printer maintenance, setup, and troubleshooting, • Maintain an accurate inventory of IT equipment and supplies, • Coordinate with our outsourced help desk team for escalated issues and complex problems, • Set up and configure new workstations and equipment, • Perform routine maintenance on office technology, • Document support activities and maintain help desk tickets, • Assist with basic network connectivity issues, • Support mobile device setup and troubleshootingRequirements:, • High school diploma or equivalent; Associate's degree in IT, Computer Science, or related field preferred, • 1-2 years of experience in IT support or help desk environment, • Strong knowledge of Windows and Mac operating systems, • Familiarity with common office software (Microsoft Office, Google Workspace), • Basic understanding of networking concepts and troubleshooting, • Experience with printer setup and maintenance, • Excellent communication and customer service skills, • Ability to work independently and as part of a team, • Experience supporting remote users via remote desktop tools, • Knowledge of Active Directory and domain environments, • Basic understanding of mobile device management, • Customer service experience in a professional environment

Job Description A well-established law firm in San Francisco is seeking a Level 2 Help Desk Specialist to provide advanced technical support for attorneys and staff in a fast-paced, professional environment. This role will serve as a key escalation point for complex issues, ensuring technology resources run smoothly to support the firm’s daily operations. Responsibilities * Provide Level 2 support for hardware, software, and network issues escalated from the Help Desk. * Troubleshoot and resolve issues with Microsoft 365, document management systems (e.g., iManage, NetDocs), remote access tools, and other legal applications. * Configure, maintain, and support desktops, laptops, mobile devices, printers, and peripherals. * Assist with onboarding and offboarding processes, including equipment setup, account provisioning, and permissions management. * Support video conferencing systems, remote connectivity (VPN, Citrix, RDP), and secure file transfer platforms. * Collaborate with IT team members to identify recurring issues and recommend process or system improvements. * Document resolutions and update knowledge base articles for future reference. * Maintain compliance with firm security protocols and data confidentiality policies. Qualifications * 3+ years of IT support experience, preferably in a professional services or law firm environment. * Strong knowledge of Microsoft 365, Windows 10/11, and common legal software (iManage, NetDocs, Adobe Acrobat, time & billing systems, etc.). * Experience supporting Active Directory, Exchange, VPN, and remote desktop environments. * Familiarity with e-filing systems, legal applications, and document management tools a plus. * Excellent problem-solving skills with the ability to prioritize and manage multiple tasks. * Strong communication and customer service skills, with a professional demeanor.

Job DescriptionDesktop Technician/Jr. Systems Administrator We are a Managed Service Provider (MSP) providing IT consultation and support for Small to Medium- sized enterprises in the Bay Area. In this role you will be providing support to end users for computer, application, device, peripheral, access and hardware issues for our clients. That includes installing, diagnosing, repairing, maintaining, and upgrading hardware and equipment while ensuring optimal workstation performance. You will also troubleshoot problem areas (in person and/or remote) in a timely and accurate fashion and provide end-user assistance where required. Responsibilities • Install, configure, test, maintain, monitor, and troubleshoot end-user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels. • Perform on-site and remote analysis, diagnosis, and resolution of complex desktop problems for end-users, and recommend and implement corrective solutions, including off- site repair for remote users as needed. • Collaborate with Technology team members to ensure efficient operation of the organization’s desktop computing environment. • Where required, administer and resolve issues with associated end-user workstation network software products. • Receive and respond to incoming calls, emails and/or work orders regarding desktop problems. • Prepare tests and applications for monitoring computer performance, then provide performance statistics and reports. • As necessary, liaise with third-party support and PC equipment vendors. Requirements: You must have excellent communication, and interpersonal skills, and be customer oriented. In addition, you must have a minimum of 4 years of extensive hands-on experience in the following areas: • Knowledge and experience with MacBook support • Windows 7 and newer versions • Mobile phone support • Desktop Support & customer services • Confident in troubleshooting problems • Windows 2008 or newer Versions • Hosted Services such as Gmail and Office 365 • Symantec and ESET Antivirus • Printing services • Knowledge of GPOs • VERITAS Backup Exec. • Hosted VoIP services, Ring Central, Vonage, etc • Ability to produce clear and concise documentation ICE has been providing Managed IT Services since 1996. Please look us up at . We are looking for candidates that understand the importance of customer service and can handle multiple projects (multi-tasking) at the same time.

Job Description Who We Are: We are a privately owned leading Managed IT Services company (Managed Service Provider). Since 1997 we have specialized in providing managed IT services and managed security services for our clients. which are made up of small to medium-sized enterprises. We are looking for highly passionate individuals to join our team to help and drive the growth and success of our company. Who You Are: An energetic technically savvy tech professional who is looking to move his/her career upward. You have been a Helpdesk Tech that started at Level 1, 2 and moved up to Level 3. When escalated tickets need a solve you are the go to resource on the team that people come to for coaching. You specialize in providing user support to an array of customers and handling 700+ users, Admin staff and C Level executives from clients with diverse IT infrastructures is a snap for you. Your resume clearly highlights your technical aptitude and mastery of Windows and Apple systems. You aspire to take the next step in your career and have been a back up Junior System Administrator who has worked with Windows servers 2008/2012 in a variety of mixed production environments from Windows 7, MacBooks, MS 365 and Linux networks. You've also worked with file system management, mail servers, Veritas Backup Exec, DLO, Symantec Antivirus server, iPhone and other mobile devices. So here is the Job: This is a new position, to be located at our corporate offices in San Francisco, you work alone sometimes or in small teams and are responsible for establishing, diagnosing, repairing, maintaining, and upgrading hardware and computer equipment. Accomplishing these tasks requires you to remain in contact with colleagues either through telephone, e-mail or face-to-face interaction. Keeping an inventory of various software and equipment as well as issuing these items to other workers also falls under the jurisdiction of desktop technicians.On the System Administration side you will master not only how to set up computer networks for our clients, but are also responsible for monitoring and updating networks, establishing new networks, providing network security, and educating non- network employees on proper computer usage and maintenance. Minimum Requirements • 4 yrs. of prior hands on experience in a similar role, • Bachelors Degree in CS or related field, • Minimum Requirements:, • Knowledge and experience with MacBook support, • Windows 7 and newer versions, • Mobile phone support, • Desktop Support & customer services, • Experience working with MDM such as Workspace One, Mas360 or alike., • Experience working with SSO/MFA such as Okta, OneLogin or alike, • Confident in troubleshooting problems, • Windows 2008 or newer Versions, • Hosted Services such as Gmail and Office 365, • Symantec and ESET Antivirus, • Printing services, • Knowledge of GPOs, • VERITAS Backup Exec., • Hosted VoIP services, Ring Central, Vonage, etc, • Ability to produce clear and concise documentationCompany DescriptionICE Consulting has been providing managed IT Services for over 20 years. We provide end to end IT services, networking, security, virtualization, servers, backup, cloud services (servers and backup), email, database, help desk, voice and more. Since 1996 we have provided IT services to 1000s of SMB & Enterprise companies. Please look us up at Consulting has been providing managed IT Services for over 20 years. We provide end to end IT services, networking, security, virtualization, servers, backup, cloud services (servers and backup), email, database, help desk, voice and more. Since 1996 we have provided IT services to 1000s of SMB & Enterprise companies.\r\n\r\nPlease look us up at

You will draft and publish content across all of Chef's Marketing channels, plan events and trade show exhibits from start to finish, influence strategy and execution for many of Chef's Marketing initiatives, and collaborate closely with our Sales, Engineering, and Hardware teams. Own project manage

IT procurement/sourcing and contracts management experience. Contract experience related to IT, SaaS and hardware contracts is required. Procurement Contracts Specialist.

Job DescriptionSalary: $70-$95k/yr. Helpdesk: • Troubleshoot, update, resolve and close trouble tickets, • Quickly prioritize tasks based on operational impact, • Create detailed notes of ticket activities, • Maintain a record of time spent on a per ticket basis, • Maintain SLA times as specified per client contract, • Coordinate 3rd party support with vendors, • Notify Management of vendor SLA (Service Level Agreement) violations, • Delegate tasks and tickets to Level I staff, • Work Level I ticket escalations toward resolution, • Escalate tickets per Standard Operating Procedures Helpdesk Administration: • Check Queue and delegate tickets every hour, • Schedule service calls for resources, • Supervise due dates on tickets, • Verify ticket and alert boards are up to date twice daily, • Clear resolved alerts twice daily, • Update phone queue daily for department, • Put backup resource in place if out of office System Administration and Maintenance: • Lead assigned Projects, • Stage new workstations, servers, firewalls, WAPs, and switches, • Maintain up to date inventory on all supported client computer hardware via RMM, • Create, update and Manage RMM alert triggers, • Monitor RMM alerts and resolve issues as required, • Perform monthly client maintenance tasks as assigned, • Create, update and delete user accounts for client systems Field Work: • Troubleshoot and repair client hardware and software, • Utilize hardware and software vendor support in troubleshooting and repair process, • Track, document, and facilitate repairs from start to finish via ticket system, • Coordinate maintenance and repairs with client POC (Point of Contact), • Coordinate vendor maintenance and repairs with client POC, • Assist project leads on project implementation, • Test and repair network drops and patch panels when feasible, • Test and repair PBX and telecom connections when feasible Projects: • Lead or assist in completion of assigned projects, projects may include (but are not limited to):, • Client site openings and renovations,, • Workstation, network and/or hardware upgrades, • Security policy updates and audits, • Software upgrades/implementations Skills/Experience: • 5+ years of prior helpdesk and/or server admin experience, • Associate Degree, MCSA, ITIL Expert, ACMT, Server+, or equivalent certifications/experience, • Ability to quickly and independently prioritize tasks, • Off hours availability required, must be able to take calls and remotely fix emergency issues during off hours and weekends., • Good longevity in current and past positions Physical Requirements In General Approx. %Time Spent in each Function Sitting 80% Carrying 10% Lifting 5% Crawling 5% Other Requirements Ability to lift up to 50 lbs., 10-20 is typical Ability to carry up to 120 feet Ability to reach up to 6 feet, 2-4 is typical Ability to work under desks IMPORTANT NOTICE This description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This document does not create an employee contract, expressed, implied or otherwise, and does not alter the "at will" employment relationship of the employer and employee.

Job Description Agility Robotics is a pioneer. Our robot, Digit, is the first to be sold into workplaces across the globe. Our team is differentiated by its expertise in imagining, engineering, and delivering robots with advanced mobility, dexterity, intelligence, and efficiency -- robots specifically designed to work alongside people, in spaces built for people. Every day, we break through engineering challenges and invent new solutions and capabilities that will one day make robots commonplace and approachable. This work is our passion and our responsibility: our mission is to make businesses more productive and people's lives more fulfilling. Location: This position can be based either within commuting distance of our Salem, OR headquarters or remotely in the San Francisco Bay Area. For remote candidates, regular travel to Salem, 2 weeks per month, will be required. About the Role We are seeking an experienced Manager, Systems Integration to serve as both the technical lead and people manager for our humanoid robotics systems integration team. This role will oversee all aspects of systems-level integration, from prototype bring-up to full production builds, while driving issue management processes, developing integration plans, and building advanced hardware-in-the-loop (HiL) testing frameworks. Leveraging your expertise in robotics systems engineering, troubleshooting, and cross-functional coordination, you will guide your team in diagnosing and resolving issues, developing verification plans, and creating robust processes and tools to ensure our robots operate reliably in the field. Key Responsibilities • Leadership & Strategy, • Lead the systems integration team responsible for prototype bring-up, manufacturing support, and deployment readiness. Develop integration plans that align subsystem and full-system testing with program milestones while defining, tracking, and reporting integration KPIs to provide leadership visibility into progress, blockers, and risks., • Issue Management & Root Cause Analysis, • Own end-to-end issue management including triage, root cause analysis, corrective action tracking, and closure. Build and maintain Pareto dashboards to track system failure patterns and curate knowledge bases of common failures and mitigations to accelerate resolution times., • Testing Framework Development, • Design and implement subsystem and full-system Hardware-in-the-Loop test frameworks, oversee automated test script development, and create verification test plans for nominal functions, features, and interfaces. Partner with software, hardware, and controls teams to ensure comprehensive test coverage across disciplines., • Collaboration & Continuous Improvement, • Bachelor's degree in Robotics, Mechatronics, Mechanical Engineering, Electrical Engineering, or a related field, • 8+ years of experience in systems integration, robotics engineering, or related fields, with at least 2 years of direct people management leading technical teams, • Strong understanding of systems engineering principles, system bring-up processes, and cross-domain integration challenges, • Proficiency in root cause analysis techniques, failure classification, and reliability tracking, • Experience designing and implementing simulation test strategy, HiL test systems, production line integration frameworks, and data analysis pipelines, • Familiarity with version control, configuration management, and HW/FW/SW release processes, • Excellent communication and collaboration abilities across hardware, software, and manufacturing disciplines, • Experience with humanoid robotics, autonomous systems, aerospace, automotive manufacturing, warehouse and logistics automation, or complex electromechanical platforms strongly preferred, • Knowledge of safety standards and regulatory compliance for robotics/automation systems, • Project management experience with program milestone delivery, • 401(k) Plan: Includes a 6% company match., • Equity: Company stock options., • Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees., • Benefit Start Date: Eligible for benefits on your first day of employment., • Well-Being Support: Employee Assistance Program (EAP)., • Time Off:, • Exempt Employees: Flexible, unlimited PTO and 10 company holidays, including a winter shutdown., • Non-Exempt Employees: 10 vacation days, paid sick leave, and 10 company holidays, including a winter shutdown, annually., • On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations., • Parental Leave: Generous paid parental leave programs., • Work Environment: A culture that supports flexible work arrangements., • Growth Opportunities: Professional development and tuition reimbursement programs. Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies. We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page. If you are represented by a third party, your application may not be considered. To ensure full consideration, please apply directly. Apply Now:

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Red Knight Solutions is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills • Providing customer break fix support for designated equipment, • Communicating clearly in written and verbal form, • Possess excellent customer service skills, • Accepting and delivery of all service calls assigned, • Completing all administrative tasks associated with each call, • Responsible for control and return of assets and inventory, • Other duties may be assigned to meet business needs, • May provide functional guidance to colleaguesRequirements, • Typically requires technical school certification or equivalent and 1-2 years of relevant experience, • Ability to drive yourself to client locations, • Ability to lift and or move various computer equipment up to 50 lbs., • Valid driver’s license, • Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended YowjgkA2pr

Job Description Magic’s mission is to build safe AGI that accelerates humanity’s progress on the world’s most important problems. We believe the most promising path to safe AGI lies in automating research and code generation to improve models and solve alignment more reliably than humans can alone. Our approach combines frontier-scale pre-training, domain-specific RL, ultra-long context, and inference-time compute to achieve this goal. About the role: As a Software Engineer on our Supercomputing Platform & Infrastructure team, you will design and build resilient and optimized solutions for AI workloads on massive Computing Clusters. What you might work on: * Work closely with the training and inference teams to deliver high performance and reliability across storage, networking, and distributed computing designs. * Build the software stack to run massive-scale (thousands of GPUs), highly available supercomputing infrastructure * Troubleshoot and resolve complex issues across hardware accelerated devices, networking, storage subsystems (local NVMe/Block Storage/NFS), OS, drivers and cloud environments, and automate detection and recovery processes * Operate data-intensive workloads at petabyte-scale * Increase the ease-of-use and self-serviceability of the compute platforms at Magic through top-notch documentation and developer workflow design * Investigate and resolve incidents across security and availability What we’re looking for: * Experience working with production GPU deployments, data-intensive applications, large-scale model training and HPC * Strong understanding of networking-, storage- and data-related technologies * Experience with GCP, AWS, Azure, OCI or similar cloud platforms * Strong software engineering skills * Strong IaC knowledge with extensive experience in Terraform, Pulumi, AWS CDK/CloudFormation or similar Magic strives to be the place where high-potential individuals can do their best work. We value quick learning and grit just as much as skill and experience. Our culture: * Integrity. Words and actions should be aligned * Hands-on. At Magic, everyone is building * Teamwork. We move as one team, not N individuals * Focus. Safely deploy AGI. Everything else is noise * Quality. Magic should feel like magic Compensation, benefits and perks (US): * Annual salary range: $225K - $550K * Equity is a significant part of total compensation, in addition to salary * 401(k) plan with 6% salary matching * Generous health, dental and vision insurance for you and your dependents * Unlimited paid time off * Visa sponsorship and relocation stipend to bring you to SF, if possible * A small, fast-paced, highly focused team

Job DescriptionTitle: Back Office Technician (L1) Summary:Technician would respond to scheduled assignments involving the imaging, pre-configuration, data migrations and application installation for Windows and OSX systems. This role also involves logistics of receiving, handling and sorting of computer and related peripherals products received from hardware vendors. This self-motivated candidate will follow defined account and departmental policies and procedures as described above. Essential Duties and Responsibilities: • Imaging, pre-configuration, data migrations and application installation for Windows and OSX systems., • Logistics of receiving, handling and sorting of computer and related peripherals products received from hardware vendors., • Confers with management to assist development of service quality assurance processes and procedures, • Work independently and report progress to your supervising managerEducation/Experience:, • Technical authorization with CompTIA "A+" Certification a plus, • Requires a technical background with at least 1 year of professional experience, • Able to multi-task and prioritize multiple projects, • Good interpersonal skills and organizational skills, • Must be dependable and able to meet deadlines consistently, • Should have the ability to work under pressure and be flexible to adapt to a changing environment, • Troubleshooting and problem experience are helpful, • Must possess excellent communication skills, • General knowledge of Microsoft Office and Google App's, • Must be experienced with a service ticketing database, IE: Remedy, HPSM, Service Now, • Knowledge in one or more operating systems such as Mac OSX, Windows 10 is mandatoryPhysical Requirements:While performing the duties of this job, the employee is required to stand, walk, sit, and reach with hands and arms. The noise level in the work environment is usually moderate. Employee must be able to lift up to 50lbs to occasionally move heavy boxes and/or computer hardware.