Trabajos hardware en Garland, Texas - Page 3Crear alertas

In e-commerce or digital retail contexts, this can extend to email marketing for product promotions, newsletters, or targeted sales drives to boost category performance. Collaborate with marketing and sales to develop product positioning, messaging, pricing, and collateral to ensure market fit and a

Job Description About APCON, Inc. Network Visibility & Monitoring for Secure Networks | APCON We design and manufacture scalable hardware and intuitive software for network security, delivering real-time traffic analysis trusted for 30+ years by Fortune 100 and mid-size firms to detect threats and ensure reliable data flow. About the Role Technical Recruiter at APCON, Inc. will be sourcing, screening, and recruiting top technical talent and will collaborate closely with the team to understand the needs and support the recruitment process. This role will focus on hiring for the following broad technical positions: • Software Engineering – Embedded Software Engineers, Network Engineers, BSP Engineers, Test Engineers, Security Engineers., • Hardware Engineering – Digital, Analog, FPGA, and Firmware Engineers., • Manufacturing and Operations – Production workers, Manufacturing Engineers, Field Engineers, Warehouse Coordinators, • Collaborate with the recruiting team to gather the position requirements, and team dynamics, and create the job requisition., • Support in creating and updating job descriptions, ensuring they reflect the latest technology, product specifics, project needs, organizational goals, and industry-specific standards., • Identifies appropriate candidates and assesses their qualifications through a review of their resumes, and screen interviews., • Proactively use various passive and nonpassive platforms to search, build, and maintain a pipeline of qualified candidates for current positions and future hiring needs., • Coordinate and support the end-to-end recruitment process, including scheduling interviews, providing feedback to candidates, reference checks, and facilitating the offer negotiation., • Maintains contact with candidates to inform them of their application status., • Review resumes, conduct initial screening, and assess candidates' technical skills, qualifications, and cultural fit through phone and in-person interviews., • Maintain up-to-date and well-documented candidate records in the ATS, as per APCON's recruitment policies and procedures., • Represent APCON, Inc. positively in all interactions with the candidates, providing a professional and positive experience throughout the recruitment process., • Bachelor's degree in Human Resource fields and/or any equivalent technical field., • 4+ years of full lifecycle technical corporate recruiting experience, including sourcing and successfully closing positions., • A thorough understanding of technology, technical roles, and technical skills to help find candidates for Engineering, non-engineering, and other technical roles is a must., • Thorough understanding of recruiting methods and best practices, as well as applicable policies and federal, state, and local employment laws and regulations., • Excellent verbal, and written communication skills with strong interpersonal skills., • Medical, dental, and vision insurance, • Company-paid short and long-term disability, • Flexible spending accounts, • Generous PTO program, • 401(K) Retirement Savings Plan with company match, • Professional development program, • Collaborative and innovative environment

Job DescriptionSalary: VP of Client Management (onsite) Plano, TX Welcome to Ziosk, where we empower restaurants to focus on what matters most: the guest experience! Have you ever used a tablet to pay at a restaurant? We pioneered the pay-at-the-table concept and were cooking up a plan to transform the restaurant industry. Our recipe for success has been adapting and growing to exceed the needs of our clients, such as Olive Garden, Texas Roadhouse, Chilis and more helping them create an experience that keeps guests coming back. Today we have a full menu of solutions, from hardware to software to cloud-based and AI driven products, all focused on helping them create the best guest experience possible to grow their bottom line. Our secret sauce? Our people! Every day, theyre cooking up bold solutions, making Ziosk the leading pay-at-the-table provider in the industry. Want a seat at our table? The VP of Client Management will lead our customer success strategy, overseeing the full post-sale lifecycle including onboarding, engagement, retention, and account growth. This leader will drive client satisfaction and revenue expansion while building a high-performing team. The Main Course Responsibilities • Define and lead the customer success and account management strategy., • Build and manage a high-performing team of client-facing professionals., • Foster strong relationships with key clients to ensure satisfaction and long-term value., • Partner with Sales and Product to support renewals, expansions, and customer feedback loops., • Track and improve KPIs such as retention, growth, and customer health., • Act as a strategic advisor to key restaurant groups and enterprise clients What You Bring to the Table Qualifications • Experience working with POS integrations, loyalty programs, online ordering, or restaurant analytics tools., • Familiarity with change management and enterprise onboarding best practices., • 10+ years of experience in customer success, client services, or account management, ideally in SaaS or restaurant/hospitality technology., • Exceptional communication, presentation, and relationship-building skills., • Ability to thrive in a fast-paced, growth-stage environment. Ziosk is an Equal Opportunity employer offering competitive benefits and compensation. Candidates must be eligible to work in the U.S. and be able to commute daily to Plano, TX. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. No agencies or third-party recruiters, please.

Job DescriptionCompany Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career Palo Alto Networks is looking for an Accounts Receivable Accountant to help drive external and internal customer service quality and accounts receivable process efficiencies through the Company’s continued high pace of growth with a specific focus on supporting M&A billing. This person will perform receivable accounting tasks while collaborating with key stakeholders, support projects, and participate in process improvements in a challenging environment. This is an in office role in our Plano, TX office 3 days/week. Your Impact ● Oversee monthly accounts receivable close procedures, including journal entries, GL reconciliations, transaction uploads to SAP, and close presentations. ● Perform M&A pre/post-acquisition accounting activities including billing, collections, reconciliations. ● Support the integration of acquired companies' accounts receivable processes and systems, as needed. ● Prepare balance sheet reconciliations and flux analysis for month-end close. ● Review order upload templates for SAP order creation to support post-acquisition billings. ● Resolve invoice disputes and billing inquiries by thoroughly reviewing customer concerns, promptly addressing issues, and ensuring resolutions that align with company policies and customer expectations. ● Collaborate effectively with Credit and Collections, Operations, Sales, Tax, and IT departments to resolve accounts receivable issues. ● Perform accounts receivable analytics and trends to support monthly and quarterly reporting. ● Support external and internal audit deliverables. Ensure compliance with key controls. ● Collaborate with cross-functional business partners to implement best practices, automation, and continuous process improvements. ● Support accounts receivable-related system implementations and perform or review user acceptance testing. ● Assist with ad hoc reporting, analysis, and special projects. Qualifications Your Experience • Bachelors degree with 5+ years of related experience (preferably in a high-tech company)., • Proficiency in SAP ERP is essential., • Experience with Blackline, GetPaid, and Salesforce is a plus., • Experience with an understanding of pre- and post-acquisition accounting is preferred, • Ability to perform at elevated levels in a fast-paced, ever-changing work environment., • Experience with high-tech clients in the Hardware, Software, and/or SaaS sectors is advantageous., • Familiarity with close processes, account reconciliation, and journal entry preparation., • Strong relationship-building skills across multiple functions and the ability to implement new processes., • Ability to work autonomously, manage priorities, and execute under pressure., • Strong problem-solving, research, resolution, and data analysis skills., • High proficiency in Google applications and Microsoft Office, with intermediate to advanced knowledge of, • MS Excel. Additional Information The Team The Global Accounting Team ensures our processes align with regulatory standards while supporting operational efficiency. By partnering closely with legal, finance, IT, and business teams, we safeguard the company’s compliance and financial health. Our team's expertise drives operational excellence and sustainable growth for the organization. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $76000/YR - $123000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Job DescriptionCompany Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career The Senior Revenue Analyst/Accountant will possess strong organizational and communication skills. You will be ambitious with the ability to provide solutions for issues identified. You are a competent individual with integrity, accountability, strong interpersonal skills, and a standout colleague. You have a passion for numbers, our organization has a passion for cybersecurity. You’re looking for a career with a more fulfilling mission. You'll deal with numbers daily, supporting infrastructure, dealing in automation, building elegant models and solutions to empower our business lines and solutions. Our innovation doesn’t stay in Research and Development. Within finance, you'll be trying new things, while solving business critical equations. If you’re seeking a financial challenge but with a world-wide impact – this is it. Your Impact * Partner with business organizations (FP&A, Sales Operations, IT, etc.) to streamline the Quote to Cash and revenue recognition process. * Prepare monthly and quarterly entries for revenue, deferred revenue, and process reconciliation. * Prepare and maintain monthly RPO and ARR reporting data. * Maintain and provide quarterly and annual audit support as requested by internal and external auditors. * Work with the project team that is delivering enterprise-wide SAP Transformational Programs using SAP ERP Finance tools such as S/4 HANA. * Uphold and ensure compliance of SOX 404 key controls. * Assist with other special projects, as needed. Qualifications Your Experience * Bachelor’s degree in Accounting or Finance, related discipline. * 4+ years of progressive experience in revenue accounting and operation in the technology industry or Big 4 experience. * Strong knowledge of Hardware, Software, and SaaS revenue guidance in US GAAP, with ASC 606. * Advanced knowledge of Excel and Google Suite. * Prior knowledge in system implementation and User Acceptance Testing (UAT). * Prior knowledge of SAP and Salesforce. * Familiarity with some form of analytical programming (e.g. SQL, Python) as well as an ability and eagerness to independently learn new languages and techniques. * Solid organizational skills with the ability to manage priorities and execute in a fast-paced environment with attention to detail. * Critical thinker with a risk-based approach mindset and strong problem-solving skills. * Motivated self-starter who takes initiative. * Team player and effective communicator with all levels of management and cross-functional organizations. Additional Information The Team You have a passion for numbers, and our organization has a real passion for cybersecurity. You’re looking for a career with a more fulfilling mission. We have open positions to top talent seeking a financial challenge. Our finance department deals with numbers daily, supporting infrastructure, dealing in automation, and building elegant models and solutions to empower our business lines and solutions. If you’re seeking a financial challenge but with a worldwide impact, this is it. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) is expected to be between $90,000/YR - $145,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Job Description Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a group that prides itself on delivering the best IT services and solutions to our clients. As a member of our team, you will have the opportunity to work with some of the best minds in the industry and help ensure our clients' success. Our company philosophy is focused on the clients' vision, and we believe that technology is only part of the solution to business problems. We work with our clients to gain knowledge of their business goals and needs, and then provide custom solutions to meet those needs. If you are interested in being part of a team that values client satisfaction and collaboration, then we want to hear from you. Responsibilities • Provide technical support to our clients through phone, email, and remote support tools., • Troubleshoot software, hardware, and network issues, and document these issues and resolutions in our ticketing system., • Install, configure, and maintain software, hardware, and peripherals as required., • Collaborate with clients, colleagues, and partners to ensure prompt resolution of issues., • Monitor systems and alert clients of potential issues or outages., • Escalate complex issues to senior engineers as required., • At least 2 years of experience in a help desk or service desk support role., • Good understanding of Windows Server Administration and Active Directory., • Strong knowledge of IT security principles and best practices., • Familiarity with desktop platforms, including Windows, iOS, and Android., • Experience with G-Suite and Office 365., • Good understanding of network topologies, protocols, and architecture., • Health Care Plan (Medical, Dental & Vision), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Retirement Plan (401k, IRA), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development

Job Description We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities • Address user tickets regarding hardware, software and networking, • Walk customers through installing applications and computer peripherals, • Ask targeted questions to diagnose problems, • Guide users with simple, step-by-step instructions, • Conduct remote troubleshooting, • Test alternative pathways until you resolve an issue, • Customize desktop applications to meet user needs, • Record technical issues and solutions in logs, • Direct unresolved issues to the next level of support personnel, • Follow up with clients to ensure their systems are functional, • Report customer feedback and potential product requests, • Help create technical documentation and manuals Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude

Job DescriptionSalary: We're seeking a highly motivated and technically skilled Help Desk Analyst to join our MSP. The ideal candidate will be the first line of contact for end-users experiencing technical issues, providing expert troubleshooting, prompt resolution, and clear communication. This role demands a customer-focused mindset, excellent problem-solving abilities, and the capacity to work effectively under pressure. If you thrive in a fast-paced environment, love tackling intricate technical issues, and have a track record of providing outstanding customer service, we want to hear from you! Responsibilities: • Respond to user inquiries via phone, email, or ticketing system in a professional and timely manner., • Troubleshoot and resolve hardware, software, and network-related issues on primarily Windows platforms., • Set up and configure desktops, laptops, mobile devices, printers, and peripherals., • Manage user accounts, permissions, and access rights using Active Directory and Office 365., • Escalate complex issues to Tier 2 support or relevant departments as needed., • Contribute to continuous service improvement initiatives and suggest enhancements to IT support workflows., • Document and maintain accurate records of support interactions and solutions., • Stay current with industry trends and emerging technologies to enhance troubleshooting capabilities. Qualifications: • 1+ year of proven experience in a help desk or equivalent technical support role., • In-depth knowledge of Windows operating system., • Familiarity with Active Directory, Office 365, and remote support tools., • Strong proficiency in diagnosing and troubleshooting hardware and software issues., • Exceptional problem-solving skills and attention to detail., • Excellent communication and interpersonal skills., • Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified Systems Engineer (MCSE) are highly desirable. Benefits: Medical/Dental/Vision/Retirement Plan Required & Preferred Qualifications (if applicable): The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as these may change with business needs. BEAR Technologies reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by BEAR Technologies in its discretion to enable individuals with disabilities to perform the essential functions of this job. This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Dallas, TX area (Richardson, TX) and they are in need of a IT Technical Support - Level 2+. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Manage projects from start to finish, • Have the ability to assist in these areas as well:, • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Working knowledge of PSA (ticketing) tools is a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description A Provisioning Technician – Level 1 is an entry level position requiring minimum 1 years’ experience with Windows and Apple hardware and software. This position is responsible for preparing Microsoft Windows and Mac OSX workstations and laptops for deployment to GXA clients. This is documented process that will require a successful candidate follow instructions, manage work requests and install devices onsite. In addition, learn how to manage inventory, check-in equipment, and ensure customer's database is accurate with correct technology inventory on hand. Responsibilities • Set up hardware and install and configure software and drivers, • Prepare technological equipment, • Perform regular upgrades to ensure systems remain updated, • Perform general maintenance tasks, troubleshoots and repairs computer systems. This would include installing, diagnosing, repairing, maintaining, and upgrading hardware and equipment while ensuring optimal workstation performance., • Preparing new systems for deployment and coordinating installation with the end user. Updating appropriate inventory systems to reflect the current system status., • Respond to assigned work orders and maintain accurate and timely documentation of progress in work order database. Promote creation of knowledge base, • Thorough knowledge of computer systems and IT components, • Good knowledge of internet security and data privacy principles, • Very good communication abilities, • Exceptional organizing and time-management skills, • Relevant certifications (e.g. CompTIA A+) will be an advantage, • BSc/BA in Computer Science, engineering or relevant field, • Excellent customer service skills, • Possess the ability to understand and follow instructions

Job DescriptionDescription: Department: IT Services Reports to: ITS Supervisor Location: Corporate Office - Plano Company Description: Edge is a provider of integrated, managed voice, data technology systems, and services for business. Position Description: Provide Tier 1 IT desktop support and hospitality-related third-party vendor platform support to Edge’s commercial customers. Primary Responsibilities: • Serve as the first contact with customers who need technical assistance., • Remotely assist users with desktop, printer, and other connected device troubleshooting., • Perform troubleshooting and issue resolution for shared resource access, hardware, and software configurations., • Perform OS and other software and firmware updates and patch management., • First-level identification and escalation of major incidents using the approved IT escalation processes., • Document all work performed through a support ticketing system and effectively track and route incidents to the appropriate teams within IT., • Perform network administration functions, user account permissions, and Active Directory changes., • Follow up with clients to ensure issue resolution is complete and satisfactory. Other Responsibilities: • Assist in creating knowledgebase articles, checklists, and FAQs., • Willingness to learn industry-specific and proprietary management systems., • Flexibility and willingness to work holidays, longer hours on a case-by-case basis, and other shifts as required., • Accommodate occasional shift changes based on coverage requirements and special events. Requirements: Required Skills & Experience: • Knowledge of Windows desktop and server operating systems, 0365, Active Directory, and Exchange., • Strong customer service and problem-solving skills, including the ability to respond diligently, promptly, and courteously to users’ questions or issues. Benefits: As a full-time employee, you’ll receive a competitive salary along with a comprehensive benefits package. This includes medical, dental, and vision coverage, a 401(k) retirement plan, paid time off (PTO), short-term/long-term disability, life insurance, and opportunities for professional growth. We’re committed to fostering a collaborative and supportive work environment where you’re encouraged to contribute and grow with the company.

Job Description Akkodis is seeking a Help Desk Support for a Contract job with a client in Plano, TX(Hybrid). The ideal candidate excels in resolving technical issues quickly via chat or phone and supports team growth by assisting in training new agents. Rate Range: $20/hour to $22/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Help Desk Support job responsibilities include: * Responding promptly to user inquiries via phone or chat * Troubleshooting and resolving software and hardware issues remotely * Documenting incidents and solutions using a ticketing system (e.g., ServiceNow) * Assisting with the onboarding and training of new support agents * Escalating complex issues to appropriate teams when necessary Desired Qualifications: * High School Diploma, GED, or equivalent certification (Associate’s Degree preferred) * At least 1 year of remote help desk support experience * Fluent in English * Mac support experience or Mac Integration Basics certification * Windows 10 support experience or Windows 10 certification * Experience using ServiceNow or similar ticketing systems * Strong communication and problem-solving skills If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Pay Details: $20.00 to $22.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level. Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Job Description About the Role Our client seeks an experienced Service Desk Support Specialist with a strong technical support background, great communication skills, and the ability to solve problems quickly in a fast-paced environment. You’ll be responsible for ensuring seamless IT operations and providing exceptional end-user and AV support across multiple locations. Responsibilities End User & Technical Support • Provide hands-on support for hardware, software, and network issues across Windows and macOS environments., • Troubleshoot complex incidents, document, and escalate when necessary., • Maintain and upgrade systems to ensure optimal performance and security., • ·Customer Service: Build and maintain strong relationships with end-users, providing exceptional customer service and addressing their IT needs proactively. Remote Datacenter & Network Support • Assist with network configurations, hardware relocations, and maintenance events., • Support server operations, including restarts, shutdowns, and hardware troubleshooting., • Patch network ports and provide liaison support for onsite issues., • Diagnose and resolve LAN/WLAN connectivity problems. Audio-Visual (AV) Support • Perform local firmware upgrades and ensure all devices are updated., • Manage hardware associations between existing systems and upgrade kits., • Maintain the XiO Cloud Global IT instance for device monitoring and management., • Schedule and execute regular firmware and system updates to ensure optimal performance., • Configure all AV hardware components within meeting and collaboration spaces., • Set up scheduling defaults for all TSW/TSS touch panels., • Configure and optimize Microsoft Teams and Zoom Room hardware solutions., • Coordinate beta and pre-release firmware rollouts with the Engineering team., • Retrieve and analyze system logs to support engineering and troubleshooting., • Provide end-to-end AV hardware configuration and support across global regions, including the U.S., EMEA, and APAC. What You’ll Bring • Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)., • 3+ years of IT service desk or technical support experience., • Strong troubleshooting skills with hardware, software, and network systems., • Excellent communication and multitasking abilities., • Familiarity with AV systems (Crestron, Teams, Zoom) strongly preferred., • ITIL knowledge or certification is a plus.

Job Description Connection has a fantastic opportunity through our Technical Staffing division for a Desktop Support Specialist. This is a direct-hire opportunity for a outstanding end-client in the hospitality industry. This position is on-site in Plano, TX, M-F, 8-5PM CST. The offering hourly rate is $24/hr. This role provides desktop support, including deployments, equipment moves, installations and configuration changes. Support includes troubleshooting complex issues on Windows PC's, MAC's, printers and mobile devices, install software, peripherals and transfer data. What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Responsibilities: • Provide Tier 2 Executive level support, • Demonstrate excellent customer service skills, • Ability to work alone or with a team, • Willingness to go above and beyond, • Other support activities include researching and recommending solutions, • Working with vendors and backline teams to resolve issues, • Knowledge configuring Win7, MAC, MS Office Suite and installation of computers and printers, • Configuration knowledge, • O365 experience, • Working knowledge of Active Directory and network connectivity with TCP/IP, DNA, WINS, DHCP, and wireless, • Strong troubleshooting skills, • Excellent communication and customer service skills, • Experience supporting Director and higher levels, • Ability to multi-task and set priorities, • Work independently with minimum supervision, • Work under pressure and maintain composure

Job DescriptionCompany Description Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords. We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. We're a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange. Public Storage is the nation’s leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence. Job Description We currently have an opening for Senior PC Support Technician based out of Plano, TX. The Senior PC Support Technician will be responsible for the following: • Taking on a lead role in providing the technical support, ongoing maintenance, and support of future planning needs for the company’s corporate and field desktop environment., • Provide lead technical support for the company’s corporate headquarters and field offices, comprising of various platforms including Windows 11, Windows 10, Active Directory, Office 365, LANs respective to the day-to-day maintenance, design, installation, performance monitoring, fine-tuning, and data communications., • Diagnose systems and equipment failures and perform corrective actions to resolve any issues., • Perform preliminary analysis of major systems problems and escalate the problems in accordance with prescribed procedures., • Respond to and manage the IT Service Desk ticket queue and provide principal support on incident resolution., • Assist corporate and field users with technical questions and light training., • Consult with IT teams and various departments to make sure projects are in line with the company’s IT strategies and plans., • Collaborate with existing vendors to evaluate the new technologies that come available and make recommendations to management on possible improvements using these technologies., • Installation and maintenance of system updates for OS, software and hardware., • Monitor the performance of the company’s desktop infrastructure and make suggestions for improving efficiency.Qualifications, • Minimum of 6 to 8+ years’ experience in Corporate Desktop Support running Windows 11, Windows 10, Microsoft Office, and general knowledge of Networking., • General knowledge and exposure to Windows Server Operating Systems and Active Directory, Windows Group Policies, Microsoft Office 365 Administration, Microsoft Office Suite, SharePoint Online, PowerShell scripting and user account management., • Working knowledge of computer and networking principles, including the skills to utilize those principles and concepts, including the common elements of networking that include SMTP, Client/Server technologies, Scripting, File and Print services, remote VPN Access, DNS, DHCP, TCP/IP, VoIP, Network Access and internet Protocols, Client/Server Technologies, VoIP and Monitoring tools., • Excellent communication, problem-solving, multitasking skills, and ability to take on responsibility in a lead role capacity., • Must be Customer Service oriented and show an ability to take ownership of an issue. Additional Information Workplace • One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month. Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Dallas, TX area (Richardson, TX)and they are in need of aIT Technical Support - Level 2+. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Manage projects from start to finish, • Have the ability to assist in these areas as well:, • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Working knowledge of PSA (ticketing) tools is aplus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)

Job Description Job Description EUC H&F Engineer • 3-4 years of experience in EUC H&F Support. (End User Compute – Deskside Support), • Support and troubleshooting of Windows 10 & 11 Operating system, Microsoft O365 applications., • Good customer handling skills and prior experience in Concierge (VIP Users) support, • Install, troubleshoot, and repair desktop/laptop issues (both hardware/software), • Basic troubleshooting of Conference devices/Projectors,/Meeting room facilitation., • SCCM client end installation & troubleshooting knowledge, • Basic knowledge of Networking and Active Directory, • Must have right attitude and customer centric approach., • Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW) We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services.\r\nOur management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies.\r\n\r\nWe bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces.\r\n\r\nIn today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.

Job DescriptionWe are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits: • Hybrid Work Options, Paid Time Off, and Paid Holidays, • Medical, Dental, Vision, and 401(k) with employer match contributions The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. Essential Duties and Responsibilities • Problem management and escalation of issues in a timely manner, • Prioritization of tasks and meeting of deadlines, excellent time management skills, • Excellent troubleshooting and assessment skills, • Excellent written/verbal communication skills, • Must be a team player with outstanding customer service skills, • Entry of time sheets, expense reports and documentation on or before deadline, • Keep up-to-date on market trends, theory and new ways of doing things; embrace change, • Assist with change-management activities, • Prepare and deliver complete and concise documentation for all projects, • Present progress reports to immediate supervisor and or Project Manager (if so assigned), • Help turn business problems into technical solutions, • Manage deployment of equipment in compliance with established technology policies., • 2+ years experience in IT related study or field., • Must possess basic knowledge and experience with:, • Windows 7/8/10, • Microsoft Office suite, • Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.), • Understanding of basic network concepts, • Understanding of application, desktop, and server virtualization, • Understanding of Desktop Deployment / Imaging, • Certifications, • CompTIA A+ Certification a plus, • Windows Server 2008/ 2012/ 2016, • Microsoft Office 365 Admin portal, • Understanding of File Permissions (NTFS & Sharing), • High School Degree required, • Work primarily in a climate-controlled environment with minimal safety/health hazard potential., • Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required, • Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role., • The noise level in the work environment is moderate. nLtNYXW5rO

Job DescriptionSalary: Who we are At Origina, we areon a mission to change the software world. We arethe leading global independent software maintenance vendor for IBM, HCL, and VMware that Gartner consistently recognises as a forward-thinking alternative to traditional software mega vendors. At Origina, our values of Trust, Fairness, Relationships, and Opportunities are the pillars of our competitive strength and the foundation of our culture. These principles reflect our beliefs about what is most important and guide us on our exciting and unwavering high-growth journey. We believe in freedom of choice in the world of software and are a leader in the Right to Repair movement, both in the U.S and in Europe. As strategic partners, we help our customers protect the security and stability of their software, extend its longevity and lifecycle, and enhance its performance and functionality. At Origina, we are proud of our unique and engaging culture. For two years running, we have been certified and recognised as aGreat Place to Work for both our home office in Dublin and in our American headquarters in Plano, Texas. We have also been namedas one of Ireland's best small workplaces and best workplaces in tech. Visit origina.com to learn more. The Role • Technical Support: Provide tier 1 world-class technical troubleshooting and support for globally based clients. Ensure that customers are kept informed and updated throughout the ticket lifecycle., • Customer Follow-Up: Follow up with customers to ensure their issues are satisfactorily addressed and resolved., • Problem Identification: Ensure understanding of underlying IT issues and identify what needs to be done to resolve problems effectively., • Issue Management: Manage and track all support issues, ensuring the appropriate technical individuals or teams are identified and informed for resolution., • Customer Satisfaction: Ensure customer satisfaction when handling incidents by actively supporting the customer and keeping them updated throughout the incident lifecycle., • Service Level Agreements: Adhere to all service level agreements when managing multiple incidents., • Client Documentation: Ensure client documentation (site reports, project documentation, user manuals, etc.) is kept on the shared drive and is up to date., • Professionalism: Consistently uphold a professional demeanour to preserve and enhance Originas world-class reputation in the marketplace., • Time Management: Manage your own timekeeping in accordance with company rules and regulations., • Team Participation: Participate as a team member in an environment based on open communication, trust, creative thinking, and cohesive team effort., • Continuous Improvement: Maintain a mindset of continuous improvement through working practices and customer satisfaction., • Learning and Development: Proactive approach to learn and develop individual skills and abilities with the support of the senior technical team. About You • 2+ years of tech support experience is required, • Fluency in Spanish is required, • Excellent Technical Awareness with common software/hardware, • Excellent written and verbal communication skills, • Customer-first mentality and positive attitude, • Great team-player willing to go the extra mile for the customers and the Origina team, • Ability to demonstrate our values of Fairness, Trust, Relationships & Opportunities, • Be able to work shifts and provide out of hours cover as necessary What we offer • Competitive compensation that rewards achievement, • Hybrid, flexible working model, • High-level Health, Dental, and Vision insurance, • STD and Life/AD&D cover, • 22 days PTO each year with additional days earned based on your tenure, • Additional 10 Federal/Regional holidays, • Generous Maternity & Paternity leave, • 4% 401k match, • $200 annual wellness benefit, • $1,000 professional development benefit, • Flexibility of working remotely from anywhere for up to 4 weeks per year, • Employee Assistance Program, • Fun and inclusive environment with regular events organized by Engagement, and Inclusion Committees Don't worry if you don't meet ALL the requirements, if you feel you would be a great fit for this role, we would love to hear from you! At Origina, the most important ingredient for us is our culture fit and recognising those that want to live our high-performance values of Fairness, Trust, Relationships, and Opportunities. Origina is an equal opportunity employer, and were proud of our ongoing efforts to foster inclusion in the workplace. Individuals seeking employment at Origina are considered without regard to race, colour, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Origina may collect your personal data for recruiting, global organisation planning, and related purposes. Origina's Candidate Privacy Notice explains what personal information Origina may process, where Origina may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Originas use of your personal information.

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience

Job DescriptionCompany Overview NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more! Job Summary The Nerd will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. The Nerd must have a strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team. Responsibilities • Onsite computer solutions for Windows-based PCs and Apple computers, • Offer solutions such as hardware upgrades and remote monitoring to Residential customers and Business customers, • Network installation and maintenance (wired, wireless, LAN, WAN), • Data recovery and loss prevention, • Virus protection and Spyware/Adware removal, • Computer security enhancement, • PC Hardware and software fault isolation and repair, • System repair and upgrades, • Software upgrade and installation, • 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments, • Strong knowledge of PC troubleshooting and repair, both hardware and software/OS, • Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.), • Proficiency with peer-to-peer and client/server network configurations and troubleshooting, • Professional, high-energy, customer-oriented work ethic, • Valid drivers license and a clean driving record, • Great culture, • Access to fully branded Nerd Van, • Opportunity to be a part of a growing brand!

Job DescriptionAIT is the world's largest provider of automation, factory integration and tooling solutions dedicated to the global aerospace, defense, and space launch vehicle industries. AIT offers a competitive compensation package (including free medical options for employees and their family), casual work environment and excellent growth opportunities. Summary: The Cybersecurity/IT Support Technician is a shared service supporting both cybersecurity and enterprise-wide IT infrastructure. In this role, you will provide hands-on IT support and be responsible for maintaining and securing end-user network systems, as well as ensuring the security of isolated, mission-critical networks. You will serve as the Information Systems Security Officer (ISSO) for these networks, requiring practical skills in troubleshooting, system diagram creation, and adherence to government guidelines. This position requires 3+ years of hands-on IT experience, including break/fix troubleshooting, and a DoD security clearance. Duties and Responsibilities: IT Support Technician: • Provide hands-on, break/fix support in a Microsoft Server and workstation environment for end-users., • Perform preventative maintenance and monitoring of hardware (desktops, laptops, tablets, AV equipment, and peripherals) and software, ensuring timely updates and upgrades., • Support manufacturing applications (e.g., CATIA v.5, ENOVIA, Verisurf, Mastercam)., • Troubleshoot and resolve printer/copier issues, coordinating with vendors as necessary., • Complete and document support tickets accurately and efficiently, tracking issues and resolutions., • Manage user accounts, including password resets, group memberships, and file share access., • Ensure the security and integrity of user environments at both corporate and remote locations., • Provide ongoing end-user support across the organization, ensuring all employees have access to the IT resources they need., • Assist in compliance with company IT policies and handle any identified risks that could impact business operations., • Maintain comprehensive IT documentation, including installation notes and troubleshooting guides., • Collaborate with the Corporate IT team on enterprise-wide projects and implementations., • Serve as the designated ISSO for isolated, mission-critical networks, ensuring they remain secure and compliant., • Assist in the development, implementation, and enforcement of security policies that safeguard sensitive data and systems., • Create and maintain System Security Plans (SSPs), Continuous Monitoring (ConMon) processes, and Plan of Action and Milestones (POA&M) documentation., • Conduct risk assessments, vulnerability scans, and penetration testing to identify and mitigate security vulnerabilities., • Investigate and respond to security incidents, coordinating efforts with incident response teams., • Create, update, and deliver cybersecurity training to end users, covering critical security topics and best practices., • Ensure compliance with relevant industry regulations (e.g., NIST, GDPR) and government guidelines for information security., • Develop and maintain system diagrams to document network architecture and security measures., • Perform other duties as assigned. Education and Work Experience: • A bachelor’s degree in computer science, information technology, or a related field is preferred., • 3+ years of hands-one experience as an IT Support Technician, Cybersecurity, or IT Security Specialist., • Proven experience managing Windows environments, including system administration, patching, and break/fix resolution., • Working knowledge of network security principles, protocols, and best practices., • Experience serving as an ISSO or performing similar responsibilities in a secure or regulated IT environment., • Practical experience creating system/network diagrams and ensuring compliance with governmental security guidelines (e.g., NIST)., • Familiarity with security frameworks, risk management processes, and incident response procedures., • Relevant certifications are required, such as Security+, CISSP, GIAC, or CCNA Security. Work Authorization/Security Clearance Requirements: • This position requires a government Secret security clearance. Knowledge, Skills and Abilities: List of needed knowledge, skills, and abilities to successfully accomplish the duties and responsibilities of the job. • Strong hands-on technical skills with a proactive, problem-solving mindset, particularly in break/fix scenarios., • Ability to manage multiple priorities, multitask effectively, and adapt to high-volume, fast-paced, and rapidly changing environments., • Proficient in creating and maintaining complex technical documentation (e.g., system diagrams, installation notes, troubleshooting guides)., • Clear and effective communicator, both written and verbal, with a focus on delivering excellent customer service., • Demonstrates responsibility, motivation, and sound judgment in decision-making, based on policies and organizational directives., • Maintains confidentiality and handles sensitive information with discretion and accuracy., • Collaborates effectively with colleagues and contractors, building trust and contributing to a positive, inclusive work environment. Work Conditions: Environment Type: • This position may involve travel up to 20% of the time. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the duties and responsibilities of this job. • Light work that includes moving objects up to 20 pounds., • Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling., • Prolonged periods sitting at a desk and working on a computer., • Repeating motions that may include the wrists, hands and/or fingers. AIT Safety - AIT enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements. All employees that work in or enter the production environment are required to wear personal protective equipment. AIT Quality - It is our policy to provide quality products and services that meet customer expectations and delivery requirements. Accordingly, each employee must conform to the AIT Quality Policy and carry out job activities in compliance with applicable AIT Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. AIT Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to his/her job. Security Clearance Statement - This position may require a government security clearance; you must be a US Citizen for consideration. ITAR Requirements - To conform to U.S. Government commercial space technology export regulations, including the International Traffic in Arms Regulations (ITAR), 8 U.S.C. § 1324b(a)(3), applicants for employment at AIT must be a U.S. citizen or national, lawfully admitted for permanent residence into the U.S. (i.e. current green card holder), or lawfully admitted as a refugee or granted asylum under 8 U.S.C. § 1157-1158. Equal Employment Opportunity - AIT is proud to be an Equal Opportunity Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. AIT hires and promotes people based on their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that nurtures trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Affirmative Action and Disability Accommodation - Applicants wishing to view a copy of AIT’ s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at . #zr AIT is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO is the Law | E-Verify Company DescriptionAdvanced Integration Technology (AIT) a manufacturing firm specializing in aerospace factory automation, including the design, fabrication, installation and maintenance of turnkey aircraft assembly automation systems.Advanced Integration Technology (AIT) a manufacturing firm specializing in aerospace factory automation, including the design, fabrication, installation and maintenance of turnkey aircraft assembly automation systems.

Job Description The primary function of the Configuration Technician is to configure and image laptop, desktop, and server systems. This role has responsibilities that include working with secure hardware provided by a government contractor; therefore, U.S. citizenship is required. This is an entry-level, on-site position in Plano, TX. Work hours are M-F, 8:00a - 5:00p. Our benefits for full-time employees include Medical, Dental and Vision insurance, 401k with company match and PTO. Duties and Responsibilities: • Install operating systems and software packages on a variety of computer systems., • Conduct software imaging for both new and repurposed desktops and laptops., • Deploy system images using a range of imaging packages for optimal performance., • Skillfully integrate hardware components onto laptop, desktop, and server systems., • Identify and resolve issues with laptops and desktops that are non-operational upon receipt., • Thoroughly assess and diagnose various returned computers and peripherals., • Execute post-imaging tasks, including system renaming and domain joining, with precision., • Maintain a commitment to following imaging procedures meticulously for consistent results., • Generate asset tags and securely affix them to hardware systems for effective asset management., • Efficiently unpack and set up materials to initiate the configuration process., • Thoroughly examine received materials, verify part numbers, and address discrepancies promptly., • Conduct daily quality control assessments to ensure accuracy and reliability in orders., • Uphold a clean and organized shared work area to enhance efficiency and workplace safety.Qualifications:, • Minimum of 1 year of relevant experience., • Proficient in computer operating systems., • Strong ability to document and automate software installations., • Excellent attention to detail., • Exceptional work ethic., • Team-oriented with strong multitasking abilities., • Dependable and reliable., • Excellent communication skills., • Dell Laptop & desktop repair certification is a plus., • A+ and N+ certification is advantageous., • Physical ability to lift 50 lbs and work on feet for the entire shift. #LI-Onsite Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Powered by JazzHR lx8HkHx3nR