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Senior Payer Strategy Analyst 6-month contract to hire position 100% remote. Compensation: $37-45/HR Consultants must live in the following approved states: Alabama, Florida, Georgia, Idaho, Indiana, Kentucky, Louisiana, Mississippi, North Carolina, Ohio, Oklahoma, Oregon, South Dakota, Tennessee, Texas, Virginia, West Virginia, Wyoming ABOUT THE ROLE Our client is seeking a Senior Payer Strategy Analyst to play a pivotal, high-impact role in modeling reimbursement rates, analyzing payer performance, and providing financial insights that directly influence contract negotiations and revenue optimization across the health system. This strategic position requires advanced analytical abilities, deep expertise in healthcare reimbursement methodologies—including Medicare distinctions—and proficiency with financial and clinical systems such as Epic and Excel. The analyst will serve as a key advisor to leadership, preparing detailed models and reports, participating in negotiation meetings, and delivering data-driven recommendations that shape payer strategy and financial planning. The ideal candidate is a self-starter with strong critical thinking skills, capable of managing multiple projects independently and contributing to the organization’s payer strategy and financial planning. WHAT YOU'LL DO • Model reimbursement rates and analyze payer performance to inform contract negotiations and revenue optimization., • Prepare detailed financial models and reports to support payer negotiations and strategic conversations., • Deliver data-driven insights and recommendations to leadership for payer strategy and financial planning., • Extract, analyze, and report data using advanced Excel, SQL, and Epic systems., • Manage multiple report requests via Smartsheet work queue, ensuring timely and accurate delivery (typical turnaround: 1-3 weeks per project)., • Attend and contribute to weekly negotiation meetings with payers and contract negotiators., • Independently handle projects, prioritize workload, and meet turnaround expectations with strong time management., • Collaborate with team members and adapt to shifting assignments based on workload; analysts are assigned to specific payers but may interchange as needed., • Apply deep knowledge of hospital and physician reimbursement methodologies, including Medicare distinctions., • Conduct root cause analysis and apply critical thinking to resolve complex issues., • Develop Power BI dashboards (preferred) and leverage SQL reporting in Epic (strong plus)., • Read and interpret Explanation of Benefits (EOBs) to inform analysis and reporting. WHAT YOU BRING • Advanced Excel proficiency, including pivot tables, VLOOKUP, graphs, and complex modeling., • SQL programming skills and experience extracting data from Epic., • Epic certification (models in Epic + Excel preferred); double certification in hospital and physician reimbursement contracts required within 90 days of hire., • Experience with Epic required., • Ability to read and understand EOBs (Explanation of Benefits)., • Strong time management and independent project handling skills., • Critical thinking skills and experience with root cause analysis., • Deep understanding of hospital and physician reimbursement, including Medicare distinctions., • Power BI dashboard development preferred but not required., • Self-starter mentality and ability to work independently., • SQL reporting in Epic is a strong plus. EEO Statement: Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and Ordinances. Benefits & Perks: Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Job DescriptionCompany Description Christian Brothers Automotive Benefits: • Closed Every Weekend To Spend Time With Family & Friends, • Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar, • Paid Vacation & Paid Holidays, • Healthcare Benefits Available, • On-Going Training & Career Advancement, • Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards, • Continuous Training Available Through The CBA Flywheel Learning System, • Employee Appreciation Events, • Locally Owned and OperatedJob Description Job Title: Automotive Service Advisor / Writer Location: 13918 Village Lake Circle, Jacksonville FL 32258 Job Overview: As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers. Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility. Responsibilities include, but are not limited to: • Greet every customer that enters our facility with hospitality and respect, • Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand, • Manage the store’s workflow in an effective and efficient manner, • Consistently and effectively sell our services without jeopardizing honesty and integrity, • Maintain a positive attitude and team atmosphere at all times, • Communicate on the phone in a clear professional manner, • Build long-term relationships between the store, yourself and the customer, • Directs, coordinates, and participates in performing customer service activities, • Shuttle customers as needed in CBA branded vehicle, • Ensure that all repairs are performed to proper specifications., • Work together as a team and assist other employees as needed., • Other duties as assigned.Qualifications Qualifications: • Current driver’s licenses, • Driving record acceptable to our current insurance carrier, • Proficiency in Windows based computer software and automotive store applications, • Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role Physical Requirements: • Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm, • Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.), • Occasionally lifting and carrying objects over 50 lbs., • Keeping a brisk work pace in a high-volume environment Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

Job Description Newcomb & Boyd, a multi-discipline engineering firm is seeking to a hire a Senior Electrical Engineer. We are looking to hire this candidate in one of our four offices: Atlanta, Georgia, Jacksonville, Florida, Raleigh, North Carolina or Charleston, South Carolina. What makes working at Newcomb & Boyd so rewarding: You’ll design high-impact projects that shape the future of sustainable, intelligent design. From groundbreaking research labs to innovative learning environments, you will help create facilities for the world’s top healthcare systems, leading universities, and Fortune 500 companies. As a firm that has been in business for over 100 years, you will have ample opportunities for professional growth and the ability to collaborate with an interdisciplinary team of experts. The Senior Electrical Engineer oversees the design, analysis, and implementation of electrical systems for a variety of projects, ensuring compliance with industry standards and client requirements. This role provides advanced technical leadership, mentors engineering staff, and serves as a senior technical resource within their discipline. The Senior Engineer leads discipline work on medium to large projects and could possibly serve as a project manager on some projects. Responsibilities • Lead discipline design for medium and large projects, with limited Revit use., • Delegate moderate to complex tasks and provide technical oversight., • Review and approve complex designs, calculations, and simulations., • Review high-level product submittals and shop drawings., • Provide detailed responses to complex RFIs., • Conduct targeted site visits to resolve critical field issues., • Prepare technical reports and documentation., • Participate in project meetings as a senior technical advisor., • Ensure project delivery meets schedule, quality, and budget targets., • Develop project workplans and adjust as needed for scope changes., • Mentor engineers at all levels on technical best practices., • Provides team leadership support Qualifications Education & Licensure • Bachelor’s degree in Electrical Engineering., • PE licensure required. Experience • 9+ years of progressive experience in the AEC industry, preferably with a healthcare focus. Technical Skills • Expertise in multiple engineering software platforms., • Advanced knowledge of industry codes, standards, and QA/QC procedures. Leadership & Management Skills • Proven leadership in guiding multidisciplinary teams., • Skilled in staff development, training, and mentorship. Communication & Business Skills • Excellent client-facing and presentation skills., • Skilled in technical writing and proposal contributions. Supervisory Responsibility Acts as a technical advisor and mentor to all electrical engineers assigned to the team. May seal and sign project documents where licensed. Responsible for training, education, and quality oversight of discipline deliverables. Work Environment Hybrid primarily office-based with periodic site visits for field troubleshooting; adherence to safety protocols required. Physical Demands Ability to sit/stand for extended periods, use office equipment, and occasionally lift/move up to 25 lbs. Site visits may require climbing ladders, navigating uneven terrain, and exposure to outdoor conditions. Be a Part of Our Team Newcomb & Boyd caters to the needs of clients and owners through the integration of services including MEP, commissioning, intelligent building systems, acoustics, audio-visual, communications, building automation, theatre systems, security, and lighting design. Our portfolio comprises work across many market sectors, including aviation, civic & cultural, corporate, government, health care, academic, science & technology, and sports. We offer a hybrid work schedule, 401(k) plan with company match, employee and family social events, health and fitness programs, and many additional benefits. We believe our purpose is to provide engineering solutions to shape the world. Come shape the world with us. Newcomb & Boyd is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. Newcomb & Boyd is an affirmative action employer and ensures that all applicants and employees are treated fairly in all areas of employment including recruitment, hiring, promotion, retention and compensation. Company DescriptionNewcomb & Boyd is a market leader in providing clients with intuitive, intentional engineering solutions. We meet their practical, environmental, and financial objectives so that their people draw inspiration from their surroundings while making the world a better place. We embody a 100-year tradition of innovation. It’s a tradition as real as the skylines our work has created, breathed new life into – and defined. It continues today, thanks to our team’s unrelenting commitment to service and tireless search for a better way. The people of Newcomb & Boyd today stand on the shoulders of giants. And we advance their legacy by building the hospitals, office towers, universities, technology centers, arenas, and theaters where our neighbors work, create, study, perform, and dream. At the dawn of our second century, we face accelerated changes, challenges, and opportunities. As an organization that cares deeply about a future where everyone flourishes, we are committed to making contributions in the areas of decarbonization, deep green sustainability, building intelligence, health and wellness, and resiliency. Each change will test us. We’ll collaborate with you to address each one with passion, innovation, and resolve.Newcomb & Boyd is a market leader in providing clients with intuitive, intentional engineering solutions. We meet their practical, environmental, and financial objectives so that their people draw inspiration from their surroundings while making the world a better place.\r\n\r\nWe embody a 100-year tradition of innovation. It’s a tradition as real as the skylines our work has created, breathed new life into – and defined. It continues today, thanks to our team’s unrelenting commitment to service and tireless search for a better way.\r\n\r\nThe people of Newcomb & Boyd today stand on the shoulders of giants. And we advance their legacy by building the hospitals, office towers, universities, technology centers, arenas, and theaters where our neighbors work, create, study, perform, and dream.\r\n\r\nAt the dawn of our second century, we face accelerated changes, challenges, and opportunities. As an organization that cares deeply about a future where everyone flourishes, we are committed to making contributions in the areas of decarbonization, deep green sustainability, building intelligence, health and wellness, and resiliency.\r\n\r\nEach change will test us. We’ll collaborate with you to address each one with passion, innovation, and resolve.

Job Description As a Principal Actuary in ACA Pricing, you'll use your expertise in mathematics, statistics, health insurance, and business to support complex pricing, valuation, and financial forecasting. You'll lead analyses that shape pricing models, care management programs, and insurance product development-helping us deliver high-quality, cost-effective care to the communities we serve. You'll serve as a trusted advisor, turning complex data into clear, actionable recommendations that guide strategic decisions. By identifying emerging risks and opportunities, you'll help us stay agile in a rapidly evolving industry. If you're passionate about using actuarial expertise to make a meaningful impact in healthcare, we'd love to have you on our team. What You'll Do Contribute to the success of the Actuarial Services team through strong partnership and technical expertise. Lead highly complex actuarial modeling to support key business decisions. Lead or provide consultative support on assigned projects and serve as a trusted subject matter expert. Support rating and pricing activities for assigned work. Develop and maintain rating models used to inform actuarial analysis. Perform medical trend analyses to evaluate cost patterns and emerging impacts. Support the development of administrative expense factors. Conduct experience studies to assess performance and support decision-making. Conduct rating factor studies to evaluate assumptions and pricing inputs. Support the development of rate filings. Contribute to financial forecasting efforts across assigned areas. Partner with FP&A to support plan forecasting for assigned segments. Provide actuarial support to Network Management initiatives. Evaluate the financial impact of provider contract changes. Support underwriting activities across all segments. Provide ad hoc actuarial support for underwriting requests. Support Sales and Marketing initiatives with actuarial insights. Contribute to new product development efforts. Support new and existing product programs. Stay current through ongoing professional development and continuing education. Maintain continuing education requirements set by the appropriate actuarial governing body, such as the Society of Actuaries. If applicable, remain an active participant in good standing in the Actuarial Development Program while pursuing the FSA designation. What You Bring Bachelor's degree or advanced degree (where required) 5+ years of experience in related field. Associate of the Society of Actuaries (ASA) and Member of the American Academy of Actuaries (MAAA) In lieu of an ASA, alternate actuarial credentials may be considered. In lieu of 5 years of experience, may consider candidates who are Fellows of the Society of Actuaries (FSA). Bonus Points Experience in ACA Pricing highly preferred What You'll Get The opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community. Work-life balance, flexibility, and the autonomy to do great work. Medical, dental, and vision coverage along with numerous health and wellness programs. Parental leave and support plus adoption and surrogacy assistance. Career development programs and tuition reimbursement for continued education. 401k match including an annual company contribution _ Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $118,691.00 - $189,906.00 Skills Actuarial Analysis, Actuarial Modeling, Actuarial Science, Actuarial Services, Benefits Analysis, Budgeting, Complex Project Management, Financial Analysis, Healthcare Management, Office Administration, People Management, Pharmacy, Provider Services, Requirements Management, Support Services, Underwriting Management _ JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on . If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: .

Job Description Leads enterprise efforts supporting the design, operationalization, and optimization of value-based care programs across the full operational lifecycle. The Principal Value-Based Care Operations Advisor provides subject matter expertise spanning program design, contract execution, performance measurement, operational workflows, and financial reconciliation to ensure value-based care initiatives achieve intended clinical, financial, and operational outcomes. This role partners across clinical, network, finance, actuarial, analytics, and operational teams to translate strategic value-based care objectives into scalable operating models. The position drives alignment across federated stakeholders and ensures programs are operationally executable, measurable, and sustainable. What You Will Do Lead end-to-end operational design of value-based care programs, including shared savings, downside risk, and alternative payment models. Translate strategic program objectives into operational workflows, governance structures, and execution plans. Identify operational gaps across contracting, attribution, performance measurement, reporting, and financial settlement processes. Partner with clinical, finance, actuarial, analytics, and network teams to ensure alignment between program design and operational execution. Support development and refinement of VBC operating models and cross-functional processes. Evaluate program performance drivers and recommend operational improvements to enhance outcomes and financial sustainability. Provide expertise supporting implementation of new reimbursement models and provider partnership strategies. Lead complex cross-functional initiatives requiring coordination across enterprise stakeholders and external partners. Support provider engagement strategies by ensuring operational readiness and clarity of performance expectations. Establish repeatable processes and controls supporting program scalability and measurement integrity. Identify risks to program execution and develop mitigation strategies across operational domains. Present operational insights, performance implications, and strategic recommendations to senior leadership. Serve as a subject matter expert for value-based care operations and enterprise transformation initiatives. Mentor and guide team members supporting value-based care program delivery. What You Bring Bachelor's degree or advanced degree in healthcare administration, business, public health, or related field. 8+ years of experience in healthcare operations, value-based care programs, payer-provider strategy, or healthcare consulting. Demonstrated experience supporting or operating value-based care models including total cost of care or risk-based arrangements. Experience working across multiple healthcare domains including clinical operations, finance, analytics, and network/provider engagement. Strong understanding of healthcare reimbursement and performance measurement concepts. In lieu of degree:10+ years of directly related healthcare experience. Experience operationalizing Medicare Advantage and Commercial VBC programs. Experience supporting shared savings reconciliation or financial settlement processes. Familiarity with attribution methodologies, performance measurement frameworks, and population health analytics. Experience working within payer organizations or integrated delivery systems. Consulting or enterprise transformation experience supporting healthcare operating model design. This role provides operational leadership ensuring value-based care strategies translate into executable and sustainable programs. The position bridges strategy and execution by aligning program design, operational workflows, and performance measurement across enterprise stakeholders. The Principal Value-Based Care Operations Advisor focuses on operational execution and program performance and does not function as a project management or reporting role. #LI-Hybrid Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $130,560.00 - $208,896.00 Skills Healthcare Operations, Healthcare Process Improvement, Healthcare Reimbursement, Operational Efficiency, Operational Process Improvements, People Management, Project Management, Provider Reimbursement, Reporting and Analysis, Strategic Planning _ JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on . If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: .

Job Description Acts as a senior member of the strategic function by contributing to the achievement of innovation-based goals through new forms of pharmacy reimbursement, healthcare redesign consultation, payer/provider engagement and market offer opportunities. Leverages industry experience and expertise to promote enterprise understanding of the key areas in which the company is seeking to create competitive differentiation and establish sustainable competitive advantage in the marketplace. What You'll Do Proactively identify, analyze, and evaluate specialty pharmacy market dynamics, including drug pipeline trends (e.g., biosimilars and new market entrants), manufacturer strategies, pricing benchmarks, and sourcing models to inform unit cost and network strategies. Identify and support development of strategic sourcing opportunities that reduce specialty pharmacy unit cost, including alternative sourcing models, distribution strategies, and marketbased pricing approaches aligned with enterprise objectives. Support strategic planning, structured financial and qualitative analysis, and marketbased assessments to inform specialty pharmacy pricing assumptions, sourcing strategies, and contract decisions. Translate complex market intelligence and competitive insights into clear strategic implications and recommendations for internal stakeholders, including senior leadership. Present strategic insights, market analyses, pricing benchmarks, and impact assessments to internal audiences at all levels, including executive leadership. Collaborate with and support other departments across the enterprise on both common initiatives and unique ventures, acting as a subject matter expert to ensure market intelligence informs enterprise decision-making. Identify, analyze, and monitor industry, regulatory, technology, and market trends that influence specialty pharmacy pricing, sourcing economics, network strategy, and overall cost management. Engage with external vendors, consultants, and industry partners to gather insight, evaluate emerging solutions, and assess innovative sourcing or pricing models. Organize, synthesize, and communicate progress and findings across the strategic work portfolio to support alignment and informed decisionmaking. Utilize expertise to advance strategic insight and analysis capabilities, continuously improving how market intelligence is applied to strategy development. What You Bring • Bachelor's degree or advanced degree (where required), • 5+ years of experience in related field., • In lieu of degree, 7+ years of experience in related field. Our Hybrid Flex approach is builton presencewith a purpose - giving you flexibility to work remotely with intentional in-person connection - that supports a workplacethat'sflexible, connected, and future focused. In a Hybrid-Flex role,you'llwork in the office at least two days a week for collaboration and connection. In a Remote Flex role,you'llwork virtually, with a few in-office visits each year formeaningfulmoments that matter. Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in anystateslistedonthis job posting. Onsite expectations will be discussed during the interview process. Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $89,174.00 - $142,679.00 Skills Healthcare Consulting, Healthcare Financial Management, Healthcare Industry, Healthcare Innovation, Healthcare Management, Healthcare Reimbursement, Healthcare Strategic Planning, Health Outcomes, Medical Reimbursement, Performance Metrics, Physician Reimbursement, Project Management, Provider Reimbursement, Reimbursement, Reporting and Analysis _ JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on . If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: .

Job Description At Poulin | Willey, client experience is not a department — it is a commitment. Our CXO will spend time learning how the firm works, understanding the realities of legal practice, appreciating the ethical obligations that shape our decisions, and building credibility across departments. From there, this leader will identify where friction exists, align teams around shared priorities, and develop scalable solutions that improve the client journey while strengthening employee experience. You will serve as a strategic partner to the President and executive team, helping us connect operational realities, client needs, and long-term business growth. What you’ll do Learn first. Then lead. • Build trust-based relationships with executive leaders, attorneys, department heads, and frontline teams., • Develop a deep understanding of firm workflows, operational constraints, client expectations, and ethical responsibilities before recommending change., • Assess how work moves across the firm and where breakdowns impact clients, teammates, or outcomes. Own the client journey. • Map the client experience from first contact through resolution and post-case follow-up., • Identifykey moments that shape trust, clarity, confidence, and perceived value., • Partner with legal, operational, and client-facing teams to improve experience within existing workflows — not by layering on unnecessaryprocess., • Surface pain points, bottlenecks, and service gaps, then build practical, scalable solutions., • Improve communication and transparency during critical stages including treatment support, case progression, settlement, and disbursement., • Lead client listening efforts including feedback sessions, surveys, and experience reviews., • Develop and manage a referral partner advisory approach that strengthens relationships and improves referral quality. Strengthen cross-functional alignment. • Break down silos across departments., • Align leaders around shared experience goals, common communication standards, and client-first decision-making., • Help teams solve cross-functional issues that no single department can solve alone. Shape employee experience. • Conduct a ground-up assessment of employee workflow friction, communication gaps, and experience barriers., • Partner with Talent and leadership to improve clarity, engagement, communication, and professional development., • Build systems that help employees deliver exceptional client outcomes with less friction. Lead strategically. • Serve as a member of the executive team and trusted advisor to leadership., • Translate operational realities into experience-driven strategic opportunities., • Use data, feedback, and measurable outcomes to prioritize investments and guide decision-making., • Help scale experience initiatives through systems, dashboards, knowledge sharing, technology, and thoughtful use of AI. What success looks like You will help us create measurable improvements in areas such as: • Client satisfaction across key touch points, • Stronger settlement and disbursement experiences, • Better referral partner engagement and retention, • Reduced operational bottlenecks across teams, • Improved employee engagement, retention, and cross-team alignment, • Experience-driven business impact through stronger trust, better communication, and scalable systems What we’re looking for • Significant leadership experience in client experience, customer success, service operations, or related executive roles, • Proven ability to lead cross-functional strategy and influence without creating disruption for disruption’s sake, • Strong operational judgment — able to understand howtheorganizationfunctionsbefore proposing solutions, • Experience building scalable experience programs, feedback systems, and measurable improvement initiatives, • Strong executive presence, communication skills, and relationship-building ability, • Expert atworking with data, experience metrics, and operational performance indicators, • Legal industry experience is highly valued; professional services, healthcare, or other high-touch complex service environments also strongly considered The kind of leader who will thrive here You are curious before decisive. You ask questions before prescribing answers. You know that trust is built by understanding how work really gets done. You can move between strategy and execution. You know how to unite teams, not just redesign processes. Most importantly: you understand that in a law firm, client experience is inseparable from ethics, judgment, and the responsibility we carry for the people we serve. If you’re energized by building thoughtful, durable improvements that strengthen both client outcomes and internal alignment, we’d like to talk. Location note: Candidate can sit anywhere on the East Coast, ideally within close proximity to a major airport. You will travel ~50-75% of the time initially as you learn and get integrated. Once settled, 50% or less, with monthly onsite meetings, and quarterly planning meetings at HQ in Charleston, SC.

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We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

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Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Receptionist - State Farm Agent Team Member.Darryl Wakefield - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients.We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

We are an established, growth-oriented agency with a team of highly motivated individuals.If you want to work in an environment that is fun, challenging, and rewarding, then Kathy Scott - State Farm Agent may be the right fit for you!.Our mission is to help people manage the risks of everyday life,

Customer Service Representative - State Farm Agent Team Member/h2pAs a Customer Service Representative - State Farm Agent Team Member with Cam Anderson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.Your a

Customer Service Representative.Collabera is a leading Digital Solutions company providing software engineering solutions to the world's most tech-forward organizations.With more than 25 years of experience, we have hired over 17000 employees across 60+ offices globally and currently place 10000+ pr

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Customer Service Representative.For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices.Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores,

Weekend Part Time Receptionist.Wekiva Springs Center in Jacksonville Florida has an immediate opening for a weekend part time receptionist.This is a Saturday and Sunday evening position from 3:00 10:00 pm.This key position is responsible for greeting all visitors as well as answering all incoming p

This key position is responsible for greeting all visitors as well as answering all incoming phone calls in a timely and courteous manner including all overhead paging using the hospital intercom system.This position is also responsible for scheduling all meeting rooms in the hospital and various ot

Greenway Kia At The Avenues- Receptionist.Greenway Kia at the Avenues is seeking a Receptionist for the Sales Department.The Receptionist answers incoming telephone calls and greets visitors in a friendly and helpful fashion.He or she sets the tone for our busy Dealership by being the welcoming firs

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, pe

This key position is responsible for greeting all visitors as well as answering all incoming phone calls in a timely and courteous manner including all overhead paging using the hospital intercom system.This position is also responsible for scheduling all meeting rooms in the hospital and various ot

Customer Service Representative.Manages patient calls to the Health System's enterprise-wide centralized call center.Assists with appointment scheduling, messaging physicians (test results, clinical advice, medication request, etc.Fulfills patient needs, resolves issues, and ensures patient satisfac

Manages patient calls to the Health System's enterprise-wide centralized call center.Assists with appointment scheduling, messaging physicians (test results, clinical advice, medication request, etc.Fulfills patient needs, resolves issues, and ensures patient satisfaction.Interacts with patients and