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Overview: The Senior Construction Scheduler is responsible for developing, maintaining, and analyzing detailed construction schedules to ensure projects are delivered on time and within contractual requirements. This role works closely with project managers, superintendents, owners, and subcontractors to plan project activities, identify schedule risks, and implement mitigation strategies. The Senior Construction Scheduler provides expert-level schedule analysis, progress reporting, and forecasting across multiple complex projects, serving as a key advisor on schedule performance and recovery planning. Location & Travel Details: You can be based in any city or state in the U.S.. This is a traveling, project based position, up to 90% of the time. You have the potential to be placed on a project site located in any state throughout the US. You’ll spend 8-18 months on average per project. We offer designated per diem in addition to an excellent base salary to support and help you cover living expenses. This position is eligible for mobilization support (may include mileage reimbursement), and includes one longer weekend every four weeks for additional time at home. COMPANY OVERVIEW: MasTec Industrial, alongside its sister companies Casey Industrial and Phoenix Industrial, has been in operation since 1947. We serve a diverse clientele, including utilities, independent power producers, developers, and municipal utilities. Specializing in projects using natural gas, oil, biomass, and other combustible fuels, our team boasts over 30 years of expertise in the power industry. We provide EPC (Engineering, Procurement, and Construction) services and assist in project development. Our experience spans various systems for utility and industrial facilities, including simple and combined cycle plants, reciprocating engines, and waste-to-energy projects. MasTec Industrial delivers value throughout all project phases, from conceptual design to operations and maintenance. At MasTec Industrial, we are dedicated to delivering the highest quality, safety, and value in every project. We focus on attracting, developing, and retaining top talent within our organization. Our goal is to foster a respectful work environment where all employees feel valued, included, and empowered to become innovative leaders in the industry. The MasTec Industrial market sector is part of the MasTec Clean Energy & Infrastructure business segment. MasTec’s Clean Energy & Infrastructure (CE&I) segment generates over $4 billion in annual revenue, providing construction services across industrial, renewables and infrastructure sectors. In addition to our industrial market sector; In infrastructure, we specialize in general heavy civil construction, underground utilities, structures, electrical work, material production, roadways, bridges, specialty pavement overlays, environmental projects and commercial buildings. Our renewables sector focuses on solar, wind and battery storage. Sustainability and safety are foundational to our culture and influence everything we do. MasTec, a minority-owned Fortune 500 company, has shaped the construction industry for more than 90 years. With over 35,000 employees and 400 offices nationwide, we provide flexibility and career growth in dynamic work environments. Responsibilities: ESSENTIAL JOB FUNCTIONS: • Works independently on complex assignments to:, • Establish the Proposal or Project Baseline Schedule, • Lead and execute Project Planning and Execution Planning Session, • Lead and execute Logic Development, Schedule Updates and Forecasting, • Work with each phase team (Engineering, Procurement, Construction, and Commissioning) to define key milestones and interface dates., • Resource and Commodity load schedules and provide graphics associated with each., • Author and update the Scheduling narrative in weekly and monthly reports., • Lead compliance and Project Controls oversight throughout the lifecycle of a project., • Ensure client Project Controls and Reporting specifications and requirements are met per contract., • Supports Project Management with project reporting requirements. Qualifications: EDUCATION AND WORK EXPERIENCE REQUIREMENTS: • Bachelor’s degree (BS) in Construction Management, Engineering, or related technical major; equivalent combination of education and experience., • Seven (7) years of Project Controls Schedule Analysis or related work experience preferred., • Working knowledge of Workface Planning Techniques and Scheduling requirements a plus., • Professional Level Certification (AACE, PMI or other) a plus. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: • Be knowledgeable of MIC Health and Safety programs and project specific regulations., • When on-site, actively participate in daily toolbox meetings with crews and subcontractors., • Set a personal example of safe behavior., • Demonstrates proficiency in Primavera P6, Microsoft Excel, Office 365, InEight and/or related Project Controls software., • Demonstrates a command of the skills listed., • Proficiency in reading and interpreting Engineering and Contract documents., • Understanding and knowledge of complex Earned Value and Cost Control Methods., • Organizational skills and ability to manage simultaneous tasks/assignments., • Exceptional team building skills and ability to collaborate with groups throughout the company., • Excellent interpersonal skills., • Excellent written and verbal communication skills., • Ability to comprehend complex assignments., • Ability to work independently with minimal supervision., • Other may duties may be assigned PHYSICAL DEMANDS: • Work up to a 12-hour shift doing hard physical work in varying temperatures and outside conditions., • May need to maintain physical strength and stamina; Use arms, hands, and legs fully; Push, pull, and frequently lift and carry objects weighing up to 50 pounds; and stoop, kneel, balance, crouch, crawl, and climb to perform job tasks., • Stamina to perform this task repetitively and continuously for several hour intervals., • Uncontrolled environmental conditions: Constant change in weather and site conditions., • This work environment may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises., • Ability to wear personal protective equipment is required (including but not limited to- safety toed shoes, gloves, safety glasses, hearing protection, hardhat, vest, etc.)., • Move in and around confined, cluttered, and uneven areas., • May need to work at heights and must be able to abide by all safety and fall-protection requirements; must be able to wear and utilize all safety equipment required for work at heights., • Evaluate information based on measurable standards; and see details in objects or drawings and recognize slight differences in shapes and shadings., • Visualize objects in three dimensions from drawings., • Keep good balance and work at heights., • See well (either naturally or with correction)., • Hear well (either naturally or with correction.), • Coordinate the use of eyes, hands, and feet. HOURS: This position is a Full-Time position scheduled to work typically 50 hours per week. Schedule is subject to projects requirements. What's in it for you: Financial Wellbeing • Compensation $145,000 - $165,000 per year, commensurate with experience., • Competitive pay with ongoing performance review and merit increase, • 401(k) with company match & Employee Stock Purchase Plan (ESPP), • Flexible spending account (Healthcare & Dependent care) Health & Wellness • Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children, • Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance Family & Lifestyle • Paid Time Off, Paid Holidays, Bereavement Leave, • Military Leave, including Differential Pay and Benefits Continuation, • Employee Assistance Program Planning for the Unexpected • Short and long-term disability, life insurance, and accidental death & dismemberment, • Voluntary life insurance, accident, critical illness, hospital indemnity coverage, • Emergency Travel Assistance Program, • Group legal plan Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need an accommodation as part of the employment process, contact ceicareers@mastec.com. Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information. MasTec, Inc. is an Equal Employment Opportunity Employer/Disability/Veteran. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions. Disclaimer: MasTec and our Subsidiaries will never ask prospective employees for any form of payment or money transfer as part of job application or onboarding. We do not ask prospective employees for information about credit cards or personal passwords, and it does not require applicants to purchase equipment or software. Ensure that all recruiter email addresses end in @mastec.com or @talent.icims.com. If you suspect you are the target of a scam, we advise you to contact your local law enforcement agency and report fraud at _. MasTec Clean Energy & Infrastructure and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team. #LI-MH1 #LI-OnSite Appcast (For Export): #appflash

Job DescriptionTax Accounting Manager Hybrid | Wisconsin | + Exceptional Work-Life BalanceThe Opportunity What if you could advance your public accounting career without sacrificing your personal life? We're partnering with one of Wisconsin's most respected and fastest-growing CPA firms to find an experienced Tax Manager who wants more than another busy season. This is an opportunity to join a collaborative team where your expertise is valued, your ideas matter, and your career has room to grow. With more than 120 professionals, this firm has built an outstanding reputation by helping privately held businesses and individuals navigate complex tax challenges with confidence. Their client base spans healthcare, manufacturing, construction, real estate, professional services, the arts, and many other thriving industries. If you're looking for a firm that combines sophisticated tax work with a supportive culture and genuine flexibility, this is the opportunity you've been waiting for. Why You'll Love This OpportunityOutstanding Compensation Competitive overall compensation package Work-Life Balance Really Exists Here Hybrid work schedule Flex Time options 200 hours of PTO for Manager-level professionals Additional PTO earned through tenure Choose your home office from four Wisconsin locations A Career That Keeps Growing You'll work with a diverse portfolio of closely held businesses while serving as a trusted advisor to clients who value your expertise. Leadership encourages collaboration, professional development, mentoring, and continuous learning. What You'll Be Doing As a Tax Manager or Senior Manager, you'll become a strategic advisor to clients while leading engagements from planning through completion. Responsibilities include: Preparing and reviewing complex business and individual tax returns Developing proactive tax planning strategies and projections Managing a portfolio of client relationships Researching complex federal and state tax issues Identifying opportunities to improve processes and efficiencies Providing guidance on changing tax laws and regulations Mentoring, coaching, and developing staff accountants Reviewing work prepared by junior team members Responding promptly to client questions and providing exceptional service Building long-term relationships with clients and business leaders Sharing industry knowledge and best practices throughout the firm What We're Looking For We're seeking an experienced tax professional who enjoys working directly with clients while helping develop the next generation of accounting professionals. Ideal qualifications include: Bachelor's Degree in Accounting or related field CPA, EA, or JD required Minimum of eight busy seasons preparing and reviewing business and individual tax returns Strong federal and state tax knowledge Excellent communication and relationship-building skills Leadership experience supervising or mentoring staff Highly organized with exceptional attention to detail Positive attitude and collaborative mindset Experience with the Thomson Reuters tax suite is a plus The Ideal Candidate You're someone clients trust because you simplify complicated tax issues. You enjoy mentoring others, solving challenging tax problems, and building lasting client relationships. You're looking for a firm that rewards performance, values flexibility, and provides a long-term career path—not just another tax season. If you're ready to join a firm where your expertise will be appreciated and your future is bright, we'd love to speak with you. Apply today to Chuck LaBenski Key words: Tax Manager, Senior Tax Manager, CPA, Public Accounting, Tax Planning, Tax Compliance, Business Tax Returns, Individual Tax Returns, Tax Review, Tax Research, Client Advisory Services, Thomson Reuters, Leadership, Hybrid Opportunity, Wisconsin Accounting Jobs. Company DescriptionLibertyjobs.com has become an essential destination site for experienced job seekers. Our recruiters are continually posting active job openings to the website. Feel free to search our database of open positions and apply for your next career move! Hundreds of new jobs are listed on the site every month in a wide range of industries and locations. Last year we had over 900,000 unique job seekers visit our website, which means over 75,000 skilled job seekers search our openings every month. Established in 2003, Liberty Personnel quickly grew into one of the largest technical recruiting agencies on the East Coast. Today, Liberty Personnel has a national presence and a diverse client base. Listed below are a number of the industries and openings we work on: Information Technology, Software Programmers, Engineering, Manufacturing, Legal, Plant Maintenance, Construction, Oil and Gas, Medical Communications, Accounting, Finance, Electronics, Scientific, Medical Device, Sales, Pharmaceutical, Admin, Automation, Controls, Civil, HVAC, Wastewater, Structural, Electrical, Chemists, Validations, Logistics, Food Production, Renewable Energy and Machinists.Libertyjobs.com has become an essential destination site for experienced job seekers. Our recruiters are continually posting active job openings to the website. Feel free to search our database of open positions and apply for your next career move!\n\nHundreds of new jobs are listed on the site every month in a wide range of industries and locations. Last year we had over 900,000 unique job seekers visit our website, which means over 75,000 skilled job seekers search our openings every month.\n\nEstablished in 2003, Liberty Personnel quickly grew into one of the largest technical recruiting agencies on the East Coast. Today, Liberty Personnel has a national presence and a diverse client base. Listed below are a number of the industries and openings we work on:\n\nInformation Technology, Software Programmers, Engineering, Manufacturing, Legal, Plant Maintenance, Construction, Oil and Gas, Medical Communications, Accounting, Finance, Electronics, Scientific, Medical Device, Sales, Pharmaceutical, Admin, Automation, Controls, Civil, HVAC, Wastewater, Structural, Electrical, Chemists, Validations, Logistics, Food Production, Renewable Energy and Machinists.

Build your best future with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! What we offer Competitive base salary and a comprehensive bonus program. Three weeks paid vacation in a calendar year/holidays/sick time/three PTO days in a calendar year. Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one. Extensive product and on the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Providing Scheduling and management support. JCI Employee discount programs (The Loop by Perk Spot) Check us Out: _ Summary: This role is the day-to-day project lead for validated environment and laboratory construction projects (e.g., cleanrooms, biosafety cabinets, containment suites, biocontainment labs, and related utilities) across a campus. The Project Manager will report to the Project Executive and partner with Engineering, QA/Validation, Delivery, Sponsors, and regional leadership to deliver projects within a validated-state framework, focusing on operational excellence, compliance, and both tactical and financial performance. What will you do: • Plan, execute, monitor, and close validated environment projects across multiple sites, ensuring IQ/OQ/PQ, equipment qualification, data integrity, and regulatory expectations are met., • Serve as the on-site/day-to-day on-site project lead, coordinating Owners, Architects, Engineers, QA/Validation, Contractors, and Vendors to achieve project objectives within validated-state constraints., • Collaborate with the Project Executive to define and maintain project scope, schedule, and budget baselines; monitor progress and report deviations. Drive project schedule with a sense of urgency while not compromising quality., • Develop and implement validation strategies and documentation (validation plans, commissioning/qualification activities, and related records) aligned with corporate validation policy., • Identify, assess, and mitigate project-level risks that could impact deliverables, schedules, budgets, data integrity, or compliance; escalate as needed with proposed remedies., • Track and report project performance to the Project Executive, including schedule status, budget, risk, QA/validation progress, and regulatory readiness., • Manage and appropriately change orders, project delays, procurement, and contract administration for assigned projects; ensure alignment with validated baselines and contract requirements. Update all logs on at least a weekly basis. Manage all documentation as per standards in Solution Navigator., • Ensure robust documentation controls that meet contract, QA, and regulatory standards (validation protocols, IQ/OQ/PQ records, SOP alignment, QA approvals) and support regulatory inspections., • Seek opportunities to improve validation workflows, data integrity practices, and delivery quality to enhance client satisfaction., • Maintain relationships with sponsors and stakeholders; act as a trusted advisor on validated-environment delivery and compliance at the project level., • Manage vendor and subcontractor performance for assigned projects, selecting qualified partners and ensuring alignment with timelines and objectives., • Manage project finances at the assignment level, including budgeting, forecasting, progress billings, and payables, ensuring alignment with project baselines., • Prepare the project team for regulatory inspections and audits through thorough documentation and traceability., • Foster a safe, compliant, and collaborative project environment; provide guidance to junior team members as needed. What you will need to be successful (Required): • Bachelor’s degree in construction, Civil, Mechanical, Electrical Engineering, Construction Management, Business Management, Architecture, or a related field., • 5–10 years of direct project management experience on large capital projects, including regulated or validated settings (typical project sizes in the $5–$20M range; portfolio responsibility not required)., • Demonstrated success delivering complex, multi-site projects in validated environments (GMP/GLP/ISO 17025) within labs, biopharma, pharmaceutical manufacturing, medical devices, healthcare, or related sectors., • Understanding of contract language, project accounting, and basic portfolio management as they apply to validated environments., • Strong executive communication skills; ability to present to senior leadership and diverse stakeholder groups; capable of influencing across functional boundaries., • Ability to lead and coordinate cross-functional teams (Owners, Architects, Engineers, QA/Validation, Contractors) in regulated contexts., • Proficiency with standard project management tools (Primavera P6, MS Project) and reporting platforms; advanced skills in MS Office with the ability to create executive-level dashboards and presentations., • Working knowledge of validation concepts, commissioning/qualification processes, data integrity best practices, and regulatory expectations for validated facilities., • Ability to establish and maintain professional relationships with key stakeholders and subcontractors in validated environments., • Willingness to travel and operate across multiple sites as needed. Preferred: • Master’s degree., • PMI certification (PMP) or equivalent., • Certifications or hands-on experience in CQV; CSV awareness; familiarity with FDA 21 CFR Part 11, EU Annex 11, and related regulatory frameworks., • Specific experience delivering validated environments: GMP/GLP labs, ISO 14644 cleanrooms, ISO 17025 laboratories, or similar., • Experience working on programs in datacenter-adjacent facilities requiring stringent validation regimes., • Demonstrated ability to contribute to continuous improvement programs for validation processes and data integrity across a project portfolio. Reporting line: • This position reports to the Project Executive. May supervise project coordinators or junior project team members as part of the assigned project team. HIRING SALARY RANGE: $130,000.00 - 165,000.00 USD Annual. (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site. _

Job DescriptionSalary: Position Overview We are seeking a forward-thinking Senior Digital Strategist, SEO & GEO (Generative Engine Optimization) to lead organic growth strategies across traditional search engines and emerging AI-powered discovery platforms. This role combines expertise in SEO, content strategy, website experience, analytics, email marketing, personalization, and AI search optimization to help clients increase visibility, authority, and business performance. The ideal candidate understands how search behavior is evolving from keyword-based search to AI-generated answers and recommendations. They can develop integrated strategies that improve visibility in Google Search, AI Overviews, ChatGPT, Gemini, Perplexity, and other emerging answer engines while aligning with broader business and marketing goals. This role is both strategic and client-facing, requiring the ability to lead workshops, develop roadmaps, guide website development projects and website experience improvements, and collaborate across agency departments on content, site design, development, media, new business, and analytics teams. Key Responsibilities Search & AI Visibility Strategy • Develop and lead SEO and GEO strategies for healthcare, research, tourism,manufacturing, cpg, nonprofit, and other client industries., • Create organic growth roadmaps that improve visibility across traditional search and AI-powered search experiences., • Identify opportunities to increase brand presence within AI-generated answers, featured snippets, AI Overviews, and answer engines., • Conduct keyword, topic, entity, and competitive research to identify growth opportunities., • Develop content frameworks that align with evolving search and AI discovery behaviors. Website & Digital Experience Strategy • Lead website strategy initiatives focused on user experience, conversion optimization, information architecture, and discoverability., • Collaborate with UX, design, and development teams to ensure websites support search visibility and business objectives., • Conduct website audits and provide strategic recommendations for content, technical SEO, site structure, accessibility, and performance., • Support website redesigns, migrations, and digital transformation initiatives., • Lead website development projects as needed Analytics & Performance • Define KPIs, measurement frameworks, and reporting strategies., • Analyze search, website, content, and conversion performance., • Translate data into actionable recommendations and client-facing insights., • Monitor industry trends, algorithm updates, and AI search developments. Client Leadership & Consulting • Serve as a trusted advisor to clients and internal stakeholders., • Lead discovery sessions, strategic workshops, and planning engagements., • Present recommendations and performance insights to executive-level audiences., • Support business development efforts through strategic input, audits, and proposal development. Cross-Functional Collaboration • Partner with content strategists, copywriters, designers, developers, media teams, and account managers., • Provide strategic direction for content creation, optimization, and distribution., • Mentor junior team members and contribute to agency thought leadership. Required Qualifications • 5+ years of experience in digital strategy, SEO, content strategy, or organic growth marketing., • Deep understanding of technical SEO, on-page optimization, content strategy, and search performance measurement., • Experience developing website strategies and working alongside UX, design, and development teams., • Strong knowledge of Google Analytics, Google Search Console, Looker Studio, SEMrush, MailChimp, Screaming Frog, or similar platforms., • Experience presenting strategic recommendations to clients and stakeholders., • Exceptional collaboration, communication, facilitation, and consulting skills., • Ability to manage multiple projects and priorities in a fast-paced environment. Preferred Qualifications • Experience with GEO (Generative Engine Optimization), AEO (Answer Engine Optimization), or AI search optimization., • Familiarity with AI search platforms including ChatGPT, Gemini, Perplexity, Claude, and AI Overviews., • Understanding of structured data, schema markup, entity optimization, and knowledge graphs., • Experience with conversion rate optimization (CRO)., • Agency experience managing multiple client accounts., • Experience supporting website redesigns and CMS platforms such as Sitecore, Kentico, WordPress, Drupal, Shopify, or Webflow. Success Metrics Success in this role will be measured by: • Organic traffic growth, • Search visibility improvements, • AI search and answer engine visibility, • Lead generation and conversion improvements, • Website engagement and performance metrics, • Client satisfaction and retention, • Strategic contribution to agency growth What We Offer • Competitive salary and benefits, • Flexible hybrid work environment, • Professional development and training opportunities, • Exposure to cutting-edge AI search and digital strategy initiatives, • Collaborative, innovative team culture, • Opportunity to shape the future of search and digital experience strategy

$50 - $90/hourpayChemistryChemical WeaponsToxicologyHazardous Substancesmicro1 is the leading AI data lab for training frontier models and evaluating AI agents. Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more. micro1 transforms that real-world expertise into high-quality training data, evaluations, and feedback loops that improve how AI systems learn, reason, and perform. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality expert contributions at scale. We aim to enable 1 billion people to do meaningful work by applying their expertise to AI. As our global expert network grows, micro1 is building the human intelligence layer for frontier AI. Role Title: Chemical Safety & Toxicology Expert Role Type: Contractor Location: Remote micro1 is engaging Chemical Safety & Toxicology Experts to contribute to a customer’s project focused on enhancing chemical safety evaluation frameworks. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. This opportunity is tailored for professionals with proven backgrounds in chemical weapons nonproliferation, hazardous materials, toxicology, and industrial chemistry—especially those experienced with controlled-substance risks, regulatory protocols, or chemical-risk assessment. Strong communication skills, both written and verbal, are highly valued as you will provide nuanced insights and feedback throughout the engagement. Scope of Work • Analyze and evaluate data related to chemical safety, toxicological risk, precursor chemicals, and hazardous-substance scenarios., • Review, annotate, and provide critical feedback on documents, datasets, and model outputs related to chemical weapons, toxicology, and hazardous materials., • Contribute expert perspectives on nonproliferation standards, regulatory protocols, and safety operations for chemical handling and risk mitigation., • Develop and refine guidelines for the assessment of chemical and toxicological hazards in realistic and hypothetical situations., • Interpret and explain the implications of chemical interactions, exposure risks, and toxicity profiles for AI training purposes., • Collaborate remotely with project coordinators, providing written and verbal clarifications or additional context as needed., • Identify gaps or inaccuracies in content or model assessments pertaining to chemical safety and toxicology topics. Preferred Qualifications • Advanced degree (PhD, MD, JD, PsyD, or relevant master’s) in chemistry, toxicology, industrial hygiene, or closely related disciplines., • Minimum 5 years of specialized experience in areas such as chemical weapons nonproliferation, hazardous materials handling, toxicological risk assessment, or chemical safety protocols., • Experience as an independent consultant, policy advisor, response specialist, or safety officer in industry, government, or research settings., • Expertise in controlled substances, precursor risk evaluation, or nonproliferation regulatory frameworks., • Demonstrated ability to communicate complex technical information effectively in both written and verbal formats., • Familiarity with standards for chemical safety, hazardous material management, or toxicology operations in high-stakes environments., • Interest in supporting AI advancement through the application of domain expertise to new and emerging technology platforms.

$80 - $110/hourpayfinancial planninginvestment managementretirement planningtax-aware strategiesclient relationship managementcommunicationregulatory compliancehigh-net-worth client advisingjudgment and decision-makingcertified financial planner (cfp)Certified Financial Advisor (CFA)micro1 is the leading AI data lab for training frontier models and evaluating AI agents. Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more. micro1 transforms that real-world expertise into high-quality training data, evaluations, and feedback loops that improve how AI systems learn, reason, and perform. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality expert contributions at scale. We aim to enable 1 billion people to do meaningful work by applying their expertise to AI. As our global expert network grows, micro1 is building the human intelligence layer for frontier AI. Job Title: Personal Financial Advisor (Private Wealth) Job Type: Contractor - US ONLY Location: Remote Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Key Responsibilities: • Deliver personalized, actionable financial guidance spanning budgeting, investment planning, retirement strategies, and debt management., • Review and assess realistic client scenarios to inform the development of advanced AI-assisted financial planning tools., • Provide clear, structured written feedback to help enhance AI systems’ ability to support advisors and end clients with diverse financial needs., • Communicate complex financial concepts in a client-centric, easily understandable way., • Utilize strong judgment to balance immediate financial needs with long-term planning considerations., • Ensure all guidance reflects up-to-date regulatory compliance and best practices in private wealth management., • Act as a subject matter expert to ensure AI outputs reflect high-quality, thoughtful advice aligned with industry standards. Required Skills and Qualifications: • 3+ years of hands-on experience in personal financial advisory or private wealth management, advising individual clients., • Proven ability to build trust and rapport with high-net-worth or mass affluent clients., • Deep knowledge of financial planning, investment management, retirement planning (401k, IRA, etc.), and debt management., • Solid grasp of tax-aware strategies and regulatory frameworks relevant to personal finance., • Excellent written and verbal communication skills, with an ability to translate complex advice into clear, actionable steps., • Exceptional judgment and decision-making capability in high-impact client scenarios., • CFP, CFA, or equivalent credential required. Preferred Qualifications: • Direct experience at leading financial institutions such as Schwab, J.P. Morgan, Morgan Stanley, Bank of America Merrill Lynch, or Chase Private Banking., • Exposure to AI-assisted financial planning tools or processes (helpful but not required)., • Track record of delivering high-quality advice that balances both technical accuracy and client-centric clarity. Join our customer’s team and leverage your expertise to help design the next generation of AI-assisted financial advisory solutions. This high-bar role offers you the chance to impact how tomorrow’s advisors and clients will make better financial decisions—through your expert input, judgment, and real-world experience.

financial planningbudgetingretirement planningdebt managementrisk managementcfp certificationcompliancewritten communicationverbal communicationclient relationship managementfinancial problem-solvingfiduciary standardholistic financial coachingmentoringworkflow/process developmentmicro1 is the leading AI data lab for training frontier models and evaluating AI agents. Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more. micro1 transforms that real-world expertise into high-quality training data, evaluations, and feedback loops that improve how AI systems learn, reason, and perform. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality expert contributions at scale. We aim to enable 1 billion people to do meaningful work by applying their expertise to AI. As our global expert network grows, micro1 is building the human intelligence layer for frontier AI. Job Title: Financial Advisor (CFA or CFP) Job Type: Contractor - US ONLY Location: Remote Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Key Responsibilities: • Evaluate and review realistic advisory scenarios involving budgets, emergency funds, debt management, retirement planning, and investment decisions tailored to mainstream households., • Assess AI-generated recommendations for suitability, clarity, compliance, and actionable practicality for W-2 earners and middle-income families., • Document how actual advisor-client conversations unfold, including prioritizing goals, discussing tradeoffs, and walking clients through decision points., • Detail decision rules, rules of thumb, and benchmarks commonly used in practice (e.g., cash reserve targets, debt payoff sequencing, retirement savings rates)., • Deliver clear, plain-language written feedback to enhance AI explanations, next steps, and client communication., • Identify and flag compliance or risk issues, emphasizing a fiduciary, client-first approach and appropriate referral scenarios (CPA, attorney, insurance)., • Contribute to the development of workflows and processes that reflect best practices in everyday personal finance advising. Required Skills and Qualifications: • 3+ years of hands-on, client-facing experience providing holistic financial planning to mainstream households in roles such as Financial Advisor, Wealth Advisor, or Personal Financial Consultant., • Expertise in budgeting, cash flow analysis, debt management, retirement savings strategies, college planning, and basic risk management (insurance needs analysis)., • CFP® certification strongly preferred (or CFP exam passed with substantial relevant experience); CFA, ChFC, or similar planning credentials considered with strong mainstream client work., • Exceptional written and verbal communication skills, with a talent for breaking down complex topics for non-experts., • Demonstrated commitment to fiduciary standards, compliance, and high-integrity client service., • Experience mentoring others, developing workflows, or standardizing planning processes., • Comfort working asynchronously and independently in a remote setting. Preferred Qualifications: • Prior experience in roles blending financial planning and ongoing coaching, such as workplace financial consultant or advisor at national firms., • Background designing or improving standardized planning processes or digital advisory journeys., • Familiarity with personal finance apps, digital advice platforms, or AI-driven tools and a strong interest in innovation within the advisory space.

$50 - $90/hourpayBiosecurityLab SafetyBiological MisusePublic-Health Threat Modelingmicro1 is the leading AI data lab for training frontier models and evaluating AI agents. Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more. micro1 transforms that real-world expertise into high-quality training data, evaluations, and feedback loops that improve how AI systems learn, reason, and perform. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality expert contributions at scale. We aim to enable 1 billion people to do meaningful work by applying their expertise to AI. As our global expert network grows, micro1 is building the human intelligence layer for frontier AI. Role Title: Biosecurity & Synthetic Biology Expert Role Type: Contractor Location: Remote micro1 is engaging Biosecurity & Synthetic Biology Experts to contribute advanced domain expertise to a critical customer's project involving biosecurity evaluation frameworks. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Scope of Work • Develop a comprehensive taxonomy for biological misuse scenarios, incorporating current and emergent threats., • Design safe and realistic evaluation scenarios to test biosafety measures and dual-use risk protocols., • Establish robust severity ratings for biological risks, supporting nuanced threat modeling and mitigation strategies., • Conduct rigorous false-negative reviews of draft benchmarks to ensure both protective and pragmatic outcomes., • Advise on lab safety protocols, pathogen containment strategies, and dual-use governance best practices., • Contribute written and verbal insights to documentation, scenario development, and cross-functional communication., • Collaborate with multidisciplinary teams to contextualize biological misuse risks for public-health impact modeling. Preferred Qualifications • 5+ years of experience in biosecurity, biorisk management, synthetic biology, or a related field; 8–20 years preferred for senior contributors., • Advanced degree, professional certification, or equivalent operational experience in biosecurity, synthetic biology, or public health., • Deep familiarity with laboratory safety protocols, dual-use research governance, and biological threat modeling., • Hands-on experience as a biorisk officer, synthetic biology researcher, public-health biodefense specialist, government biosecurity advisor, or lab director., • Demonstrated ability to develop and review threat scenarios and risk taxonomies with high domain credibility., • Exceptional written and verbal communication skills, with a commitment to precise and actionable input., • Experience engaging with multidisciplinary and cross-sectoral teams in research, policy, or safety-critical environments.

Reporting to the Sr. Director, Customer Success, the Senior Customer Success Manager is responsible for managing and providing world-class partnerships to their clients and ensuring they are optimizing the use and value of PointClickCare’s solutions. The ideal Senior Customer Success Manager will possess business consulting background and enterprise knowledge that enables them to drive an engagement at the C-level. This position can work remotely and will travel to various client locations as required. • Owns and delivers joint customer success plan, to help build, grow, and expand client relationships at all levels while driving business alignment on desired outcomes., • Act as a Trusted Advisor and Business Partner, providing strategic guidance and a “path to value” to customer Executive Leadership and internal account teams, demonstrating cross functional collaboration., • Leverage PointClickCare customer success methodology that provides a prescriptive relationship management experience, anticipating customer challenges and meeting them with solutions., • Provide early warning and turnaround strategies that focus on customer health and churn mitigation. Act as a point of escalation, when required, help manage customer expectations, and develop save plans for at-risk accounts., • You are passionate about the future of work, and committed to working with teammates to meaningfully impact acute and long-term post-acute care markets that provide care for vulnerable populations., • Experience in a customer-facing role within a Saas/tech company, • Experience in a Healthcare Sales/Account Management/Customer Success Management role with emphasis in managing a book of business, primarily focused on Enterprise customers., • Proven track record of sustaining and growing relationships, • Exceptional relationship builder that is accustomed to taking initiative in fast-paced environments., • Strong written and oral communication and presentation skills, plus the ability to work independently in remote environment to deliver customer success., • Proven proficiency in data analysis including interpreting and translating results., • Bachelor’s degree in a relevant field or equivalent practical experience and experience using a CRM tool (Salesforce and/or Gainsight) $118,000 - $132,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $118,000 - $132,000 (Exempt)+ bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $118,000 - $132,000 (Exempt)+ bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? About Redis: Redis is the world’s most loved real-time data platform. As the home of the open-source Redis project and the provider of Redis Enterprise, we’re at the forefront of solving critical challenges for businesses that need speed, reliability, and scale. Our mission is to build innovative data solutions that empower developers and organizations worldwide to create real-time applications that transform industries. Role Overview: We are looking for a passionate and results-oriented Senior Customer Success Manager (CSM) to join our team in the Americas. As a CSM at Redis, you will play a critical role in building strong relationships with our customers, ensuring they realize maximum value from our solutions, and driving long-term satisfaction and retention. You will work closely with cross-functional teams to align Redis’s offerings with customer goals, becoming a trusted advisor and advocate for their success. Key Responsibilities: Customer Relationship Management: Serve as the primary post-sale point of contact for assigned customers, fostering trust and understanding their business goals. Proactively engage customers to ensure successful onboarding and continued adoption of Redis solutions. Build and maintain long-term relationships with stakeholders across technical and business teams. Value Realization and Advocacy: Drive the adoption of Redis Enterprise by identifying use cases that align with customer goals and objectives. Deliver regular business reviews to showcase value, identify opportunities for growth, and mitigate risks of churn. Advocate for customer needs internally, collaborating with Product, Support, and Engineering teams to resolve issues and influence roadmap priorities. Customer Enablement and Success Planning: Develop tailored success plans to guide customers on achieving their desired outcomes with Redis solutions. Coordinate with Redis experts to deliver training, best practices, and knowledge-sharing sessions. Monitor key performance metrics, offering recommendations to maximize ROI and optimize product usage. Retention and Growth: Identify and nurture expansion opportunities within your accounts, partnering with Sales to drive upsell and cross-sell initiatives. Track account health through regular check-ins, identifying and mitigating risks early. Ensure contract renewals by demonstrating ongoing value and supporting customers’ evolving needs. Collaboration and Teamwork: Work closely with Sales, Solutions Architecture, Support, and other teams to ensure a seamless customer experience. Act as a voice of the customer within Redis to ensure our solutions continue to meet market demands. Qualifications: Experience: 5+ years of experience in Customer Success, Account Management, or a related customer-facing role, preferably in SaaS, cloud, or database technologies. Experience managing customers within Banking/ Financial Services. Retail or Healthcare exposure also a plus. Technical Acumen: Strong understanding of cloud services, data platforms, or related technologies. Familiarity with Redis or NoSQL databases is a plus. Some experience with SaaS products and public cloud (AWS, GCP, Azure) Proven exposure to enterprise clients in the Financial Services industry and an understanding of common Fintech use cases. Customer-Centric Mindset: Proven track record of driving and improving executive relationships, customer satisfaction, adoption, and retention. Communication Skills: Exceptional interpersonal, verbal, and written communication skills. Ability to clearly convey complex technical concepts to diverse audiences. Problem-Solving Ability: Strategic thinker with the ability to anticipate challenges and provide solutions proactively. Collaboration Skills: Comfortable working cross-functionally with Sales, Product, Marketingin a fast-paced, global organization. Tools & Systems: Experience with CRM platforms (e.g., Salesforce), customer success tools (e.g., Gainsight), and analytics platforms is a plus. Extra great if you have: Experience with Redis or any other NoSQL database Experience with software development (Java, .NET, Python) Some experience with DBaaS (relational or non-relational) What We Offer: Competitive compensation and benefits package. Remote-first work environment with a flexible schedule. Opportunities for professional growth and career development. A dynamic, collaborative, and innovative work culture. The chance to work with cutting-edge technology and a world-class team. The estimated gross base annual salary range for this role is $85,350 – $127,950 per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate’s work location, qualifications, experience, and competencies. Base annual salary is one component of Redis’ total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available. As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to _. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the in order to evaluate candidates.

We are excited to invite a Strategic Customer Success Manager to join our team! • Are you passionate about building strong, long-lasting relationships with strategic customers?, • Are you a proactive problem-solver with a knack for identifying growth opportunities? Who we are SAI360 is giving companies a new perspective on risk management. By integrating Governance, Risk, Compliance (GRC) software and Ethics & Compliance Learning resources, SAI360 can broaden your risk horizon and increase your ability to identify, manage, and mitigate risk. Visit _ Role Overview We are looking for a Strategic Customer Success Manager who enjoys building strong, trusted relationships and being a true advocate for customers. In this role, you will be the voice of the customer, working closely with our most important clients to understand their goals, challenges, and what success looks like for them. You will partner cross‑functionally with Professional Services, Managed Services, Product, and Account Management teams to ensure a seamless and positive customer experience. This role is ideal for someone who is confident, well‑spoken, and comfortable engaging with senior and executive‑level stakeholders, including C‑suite leaders. You will help navigate complex situations, de‑escalate challenges when they arise, and build long‑term confidence and trust with our clients. By combining strong communication skills with customer insights and data, you will help guide strategic conversations, identify opportunities, and ensure our clients continue to see meaningful value from their partnership with us. What You'll Do Job Scope and Accountabilities: • Own a portfolio of high-value enterprise and strategic accounts (primarily six-figure ARR), with accountability for retention, growth, and long-term customer value realization., • Act as a trusted advisor to all customer stakeholders (Director–C-level), aligning to customer business objectives and risk management priorities., • Lead development and execution of Mutual Success Plans tied to measurable business outcomes, adoption milestones, and renewal strategy., • Drive engagement through regular business reviews, value storytelling, and ROI demonstration., • Identify and proactively mitigate risk across accounts, including underutilization, stakeholder change, and product gaps., • Partner cross-functionally (Sales, Product, Support, Services) to influence roadmap, improve customer experience, and remove adoption barriers., • Participate in renewal strategy in partnership with Account Management., • Identify expansion opportunities through deep understanding of customer environment, regulatory landscape, and evolving needs., • Serve as escalation point for critical accounts, balancing urgency with strategic resolution., • Translate product capabilities into business value, particularly across GRC workflows, compliance programs, and reporting needs., • Leverage data (usage, health scores, KPIs) to drive insights, recommendations, and proactive outreach., • Travel to priority customers to strengthen relationships, conduct gap analysis, report on usage and lead value driven discussions (approximately 10% travel is estimated)., • Track and report result of all customer initiatives within salesforce.com Key Responsibilities: • Build and maintain multi-threaded relationships across customer organizations, including executive sponsors and operational leaders., • Lead strategic account planning, including stakeholder mapping, risk assessment, and growth strategy., • Drive adoption of complex product capabilities (e.g., reporting, integrations, workflow configuration) through consultative guidance., • Partner with customers to optimize their GRC programs using SAI360 solutions., • Act as the voice of the customer internally, influencing product enhancements and service delivery improvements., • Monitor portfolio health and take decisive action on at-risk accounts., • Serve as the point of contact for queries on all services., • Develop a deep understanding of customer’s GRC business requirements and goals What We’re Looking For • 7+ years in Customer Success, Professional Services, Account Management, or related client-facing roles within SaaS or technology organizations, • Proven experience managing enterprise or strategic accounts with six-figure+ contract values, • Demonstrated ability to influence senior stakeholders and drive executive-level conversations, • Strong understanding of Governance, Risk, and Compliance (GRC) or adjacent domains (compliance, audit, risk, ethics), • Experience building success plans, leading QBRs/EBRs, and driving measurable customer outcomes, • Technical aptitude with ability to understand product architecture, data flows, and reporting (SQL, Power BI, or similar strongly preferred), • Experience navigating complex organizations and managing competing priorities across stakeholders, • Basic technical ability with Microsoft Office 365 products, salesforce.com or other popular CRM brands, Zendesk, and remote meeting tools (i.e. Teams, Zoom), • Technical knowledge on queries (SQL) and Power BI reporting tool is a pro, • Excellent interpersonal, written, and verbal communication skills required along with the ability to collaborate within a remote-work environment throughout all levels of the organization., • High ownership mentality with bias toward action, especially in ambiguous or high-risk situations., • Ability to influence without authority across internal and external stakeholders., • Comfortable operating in both strategic and tactical layers without losing momentum., • Ability to collaborate with and influence internal and external partners., • Have a positive attitude with an innovation and change mentality., • Expected to work independently, and as part of a virtual team where open, collaborative communication is encouraged., • Self-starter with strong initiative, ownership, and accountability to the business. Why you should apply to SAI360 Alongside a remote-first hiring strategy and competitive salary package, we offer a wide variety of employee perks including: • PTO leave, • Quarterly wellness days, • Employee Assistance Program (EAP), • Healthcare benefits, • Bonus incentives, • 401(k) match, • Pet insurance, • FSA account Most of our teams work fully remote! Our remote teammates can sit in any of the following states: AZ, CA, CO, CT, D.C., FL, GA, ID, IL, IN, KS, KY, MA, MD, MI, MN, MT, NC, NH, NJ, NY, OH, OR, PA, RI, SC, TN, TX, UT, VA, WA, WI. See risk from every angle. As required by applicable Pay Transparency laws, the base salary range for this position is $100,000 - $120,000 plus opportunities for bonuses or commission. Exact compensation may vary based on skills, experience, and location. Apply today and come join our team! SAI360 is an equal opportunity employer and makes hiring decisions based on experience, skills, aptitude, and a can-do approach.

Description About MealSuite MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growing team working on meaningful problems that directly impact patient and resident care. About the Role The role of a Customer Success Manager is vital to MealSuite’s long-term vision and profitability. We will not succeed unless our customers realize value from our products and services and remain within our ecosystem. We are looking for strategic, relationship-minded, and experienced professionals to join our ever-growing Customer Experience team. Reporting to the Manager, Customer Success, you’ll support a wide array of customers across their entire lifecycle — ensuring they adopt our products, achieve their goals, and scale effortlessly through impactful engagements, all focused on driving business outcomes. The successful candidate will be highly customer-centric and comfortable diving deep into MealSuite’s products to coach, mentor, and train customers on best practices while providing recommendations toward a long-term MealSuite strategy within their organization. What You’ll Do • Own Customer Relationships – Provide overall relationship management to a portfolio of customers through regularly scheduled touchpoints with key stakeholders, actively managing customer lifetime value across a large and diverse assigned customer base., • Drive Strategic Success Planning – Develop and manage customer success plans that articulate goals, measurement criteria, obstacles, and risks, including the drivers of product retention. Coordinate and conduct regularly scheduled business reviews leveraging the Value Realization framework., • Be a Trusted Advisor – Develop a consultative relationship with each customer, working in conjunction with other MealSuite teams and SMEs to provide solution planning and execution. Mentor customers on best practices and serve as the point person for training needs., • Proactively Manage Account Health – Proactively connect with customers to assess account health, identify future needs and growth opportunities, surface red flags and risks, and escalate appropriately to internal stakeholders., • Support Growth & Expansion – Partner with your counterpart in Sales (Account Management) to identify Customer Success Qualified Leads (CSQLs) for expansion, and collaborate on the best approach to manage those opportunities., • Lead Onboarding Transitions – Serve as a key stakeholder during the Implementation phase and facilitate a seamless transition from Onboarding to Customer Success., • Manage Escalations – Serve as the central communication point for the customer during escalations, working alongside Customer Experience colleagues to coordinate resolution above and beyond standard support channels., • Champion the Customer Internally – Be the voice of the customer internally by making recommendations and influencing key decisions that will positively impact their experience and outcomes., • Drive Product Adoption – Set adoption and engagement usage targets with customers that support their goals, and proactively work to improve platform utilization across your portfolio. What You Bring • 2–3 years of experience in Customer Success, Account Management, or a related customer-facing role, • 1–2 years of experience establishing joint strategic goals with customers and measuring progress and outcomes, • Proven experience working within a SaaS environment, • Experience working with senior living technology or nutritional services technology is a strong asset, • Experience with a Customer Success Platform (e.g. Gainsight, ChurnZero, Totango, or equivalent) is an asset, • Familiarity with Customer Success frameworks, methodologies, and best practices, • In-depth knowledge of MealSuite products and services is a plus, • Ability to build strong relationships and quickly establish credibility and rapport with senior-level and C-Suite executives, • Excellent communication and analytical skills, with the ability to collaborate cross-functionally across multiple internal and external teams, • High energy level, demonstrated drive to succeed, and a sense of urgency, • Ability to adapt quickly as priorities shift in a fast-moving environment, • Willingness to travel approximately 30% of the time to customer locations; valid passport with no travel restrictions Compensation $80,000–$97,000 CAD per year | $78,000–$94,400 USD per year This role is open to candidates in Cambridge, Dallas, or remote across North America. Some travel to customer locations is required. Why You’ll Love Working Here • Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day., • Retirement savings support – we invest in your future with RRSP/401(k) matching at 100% up to 3%, because long-term security matters just as much as day-to-day balance., • Health benefits – this includes day one medical, dental, and vision options, life & disability insurance, and paid maternity and parental leave., • Hybrid flexibility – we value the collaboration, mentorship, and learning that come from physically working next to one another, as well as the benefits that remote work can offer., • Work-life balance – supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing., • Participation in our equity program – we’d love for you to share in MealSuite’s success as we continue to grow!, • Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals., • Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at mealsuite.com/careers. We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact accommodations@mealsuite.com. MealSuite uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people. This is a current vacancy, and we are actively hiring for this position.

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. We are seeking an experienced, highly technical and customer-centric Customer Architect - AppSec (Forward Deployed Engineer) to join our Customer Success team. In this role, you will play a crucial role as a technical solution expert and advisor working closely with some of the largest Harness AppSec customers to design, implement and optimize Harness platform and adoption strategies to ensure they realize maximum value and outcomes. Our team is small, collaborative, and deeply motivated — we work at the intersection of technology, security, and business, and we bring curiosity and rigor to a wide range of challenges. You will have the opportunity to contribute meaningfully to a rapidly growing company while helping customers harness the power of our AI-enabled DevSecOps platform to build and deliver software securely and efficiently — including protecting AI applications from emerging threats. We prioritize psychological safety, mentorship, and continuous learning. Whether you're coming from engineering, architecture, consulting, or security — we want to hear from you. • Serve as the primary technical owner of customer implementations and adoption programs across the Harness AppSec portfolio, developing deep familiarity with each customer's environment, goals, and success criteria, • Provide hands-on technical guidance and consulting to customers throughout the customer lifecycle, from onboarding and implementation to adoption and value realization., • Develop strategic account success plans to ensure successful operationalization and value realization and drive alignment with all levels of customer leadership., • Develop and maintain a deep understanding of Harness platform and AppSec modules as well as general skillset across AI applications and security, DevOps, SecOps, application security, cloud architectures, networks and infrastructure disciplines and industry trends to effectively support, educate and advise customers., • Proactively analyze customer usage data to surface trends, adoption gaps, and optimization opportunities — delivering actionable recommendations across technology, process, and people dimensions., • Bring constructive feedback from customers to product management to improve the solution, and collaborate with cross-functional teams, including sales, product, and engineering, to drive the successful adoption, integration, and ongoing optimization of our solution., • Conduct regular business reviews and check-ins with customers to ensure their ongoing success and satisfaction, addressing any concerns or issues in a timely and effective manner., • Proactively identify at-risk accounts by performing churn and adoption analysis to ensure target product adoption and business (AGRR) goals are met., • Contribute to the development and refinement of customer success processes, tools, and resources to continuously improve the efficiency and effectiveness of our customer success delivery methodologies and collateral., • Participate in Harness Community forums and help build reference architectures, best-practice guides, and enablement content, • 7+ years of experience in software engineering, solutions architecture, technical consulting, security engineering, or technical account management within the software or technology industry., • 5+ years of experience with some multiple of the following solutions preferred:, • Cloud & Infrastructure: AWS, GCP, Azure, Terraform, CloudFormation, Linux, • Containers & Orchestration: Kubernetes, Helm, Kustomize, OpenShift, PCF, • CI/CD & DevOps: Jenkins, GitHub Actions, GitLab CI, Harness Pipelines, Jira, ServiceNow., • Languages & Scripting: Python, Bash, YAML, Go (a plus)., • Application Security: SAST, DAST, SCA, IAST, SBOM generation, API security testing, pen testing fundamentals, SIEM (Splunk, Datadog), SOAR platforms., • Prior experience in security engineering and architecture, application security, API and AI security, development, DevOps, SecOps, or web security is preferred., • Ability to quickly learn, understand, and work with new emerging technologies and solutions in the AI, DevOps, Cloud and Security space., • Exceptional interpersonal, communication, and relationship-building skills, with a proven ability to manage complex customer relationships and communicate business and technical value to all levels of management., • Excellent problem-solving and analytical skills, with the ability to quickly diagnose and resolve technical issues., • Detail-oriented and highly organized, with the ability to manage multiple priorities and deadlines simultaneously., • Comfortable working in a fast-paced, dynamic environment, with a strong commitment to continuous learning and growth., • Bachelor's degree in a related field, such as Computer Science, Information Technology, or Engineering is preferred, • Remote - U.S., Eastern Time Zone. Some travel may be required., • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is $160,000 and $170,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: _. Pay transparency$160,000—$170,000 USD • _, • _, • _, • _, • _ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at . You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (, or you can contact your local law enforcement agency.

Hello, we're Instrumentl. We're a mission-driven startup helping the nonprofit sector drive impact, and we're building the operating system for grant-funded organizations. To help us get there, we're hiring a remote Mid-Market & Enterprise Sales Manager to lead a team of Account Executives selling multi-product solutions into larger, more complex nonprofit organizations. You'll report to the VP of Sales and play a foundational role in standing up our upmarket sales motion. About us: Instrumentl is a high-growth, YC-backed startup with over 5,000 nonprofit customers—from community health centers to institutions like the San Diego Zoo and Georgetown University. We help nonprofits manage and grow grant funding end-to-end, which is opening up larger, more complex deals as we move upmarket. Our trajectory is dramatically up-and-to-the-right 📈—we're cash flow positive with customers who love us (NPS 65+, Ellis PMF 60+) and a rapidly expanding product surface that's opening new market segments and deal sizes. About the role: As Mid-Market & Enterprise Sales Manager, you'll build and lead a team of Account Executives selling into nonprofits ranging from $500K to $20M+ in revenue—and selectively pursuing large institutional accounts with custom, high-value engagements. Your team will run consultative, multi-stakeholder sales cycles into organizations managing complex grant portfolios: government funding, foundation grants, multi-year awards, and post-award compliance workflows. You'll own two related but distinct motions. We have a large number of inbound velocity deals that close quickly on a 30–60 day cycle and require basic discovery, POC management, and sharp positioning of our full platform. We are also bringing new products to market at significantly higher ACVs, and need to scale our team to involve multiple POCs, longer timelines, procurement navigation, and executive-level relationship building. You'll need the judgment to know which deals need which approach, and the coaching ability to develop AEs who can operate across the spectrum. This is a build role. You'll be architecting playbooks, territory design, deal strategy, and cross-functional workflows alongside RevOps, Marketing, CS, and Product. What you'll get to do: • Build and lead a team of ~6 AEs across mid-market and enterprise accounts, • Design and iterate the upmarket sales motion end-to-end: outbound prospecting, multi-threaded discovery, POC orchestration, procurement navigation, and executive sponsorship, • Coach AEs through complex deal cycles involving finance leaders, program directors, grant managers, and C-suite decision-makers, • Develop enterprise deal strategies for a wide range of opportunities, • Own forecasting rigor: pipeline coverage, stage conversion, deal velocity, weighted commit, and quarterly call accuracy, • Partner with Marketing on ICP targeting, ABM campaigns, event strategy, and vertical messaging for the upmarket segment, • Collaborate with CS on handoff quality, onboarding complexity, and expansion pathways within accounts, • Co-sell on strategic deals—modeling executive presence, navigating procurement, handling legal/security reviews, and positioning multi-product value, • Recruit, onboard, and ramp AEs who can build genuine trusted-advisor relationships What we're looking for: • 5+ years managing AEs in B2B SaaS, with meaningful experience across both mid-market and enterprise segments, • Experience building or significantly evolving an upmarket sales motion, not just running an inherited book, • Proven ability to manage outbound pipeline generation while also converting inbound demand, • Track record of consistent team quota attainment across multiple quarters, • Fluency in multi-stakeholder deal cycles: navigating procurement, legal review, security questionnaires, and budget approval processes, • Strong operational instincts: pipeline math, territory modeling, capacity planning, and data-driven coaching, • Coach-first leadership: develops talent, creates accountability, and raises the floor while pushing the ceiling, • Excellent communicator who can credibly engage nonprofit executives, board members, and internal leadership alike, • Startup-tested: thrives with ambiguity, builds process without waiting for permission, and knows when to move fast versus when to be methodical Bonus skills: • Experience selling into nonprofits, government-funded organizations, higher education, healthcare systems, or mission-driven buyers, • Familiarity with grant management, fund accounting, or federal compliance frameworks (2 CFR Part 200, OMB Uniform Guidance), • Experience with HubSpot CRM and modern RevOps tooling, • Background selling multi-product platforms where land-and-expand is a core GTM motion, • Experience with RFP responses or government procurement (SAM.gov, cooperative purchasing agreements) Why join Instrumentl? You'll be building one of our most strategically important sales motions at a company where the product is genuinely loved and the mission actually matters. We're at an inflection point - launching post-award products, moving upmarket, and defining how grant-funded organizations operate. We lean into feedback loops, value experimentation, and create an environment where strong operators have real ownership over outcomes. Join us and work every day with kind, sharp, mission-driven people who are building something that lasts. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in _ operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time. Are you an exceptional problem solver who loves to learn new technologies and serve as an expert who teaches others? Are you an animal lover who would adore seeing furry friends join team Zoom calls? If so, we want you to join our team as a Customer Support Specialist at Juniper Square. As a member of our tight-knit Customer Support team, you will become a valuable partner to our growing base of private equity customers who use our software. You will serve as a product expert, troubleshoot complex issues, and collaborate cross-functionally to deliver great customer experiences. Seeking individuals available to work Monday through Friday, from 9:00 AM to 6:00 PM PT. We believe in creating a culture of continuous learning and growth, where you can develop your communication, problem-solving, and project management skills. If you’re considering a future in Customer Success, Technical Consulting, Sales, or Customer Enablement, this role is the beginning of your journey. Deliver outstanding technical assistance to our customers via phone, email, and chat while taking ownership of timely solutions Build knowledge of our evolving software and the private markets industry in order to be a go-to expert who can share best practices and guide customers to success Build valuable B2B customer-facing skills by developing strong relationships with customers and acting as their trusted advisor Work closely with Customer Success Managers, Product Managers, and Software Engineers to identify and implement solutions for our customers Advocate by sharing customer feedback to inform product development and software improvements Contribute towards cross-functional initiatives and strategic projects Develop and refine internal documentation, processes, and procedures Contribute to our positive and inclusive team culture by supporting your colleagues and sharing your knowledge and expertise Bachelor’s degree (Finance, Accounting, Economics, MIS, or business-related degree preferred) 2+ years of professional experience in relevant setting Excellent written and verbal communication skills Demonstrate assertiveness and perseverance when resolving customer requests Team-first attitude, high level of empathy, and passion for helping others Strong troubleshooting, problem-solving, and analytical ability Excellent time management and organizational skills Strong technical aptitude and a desire to learn and develop new skills At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications. Compensation for this position includes a base salary and a variety of benefits. The U.S. base salary range for this role is $60,000 - $70,000. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Benefits include: Health, dental, and vision care for you and your family Life insurance and disability coverage Mental wellness coverage Fertility and growing family support Flex Time Off in addition to company-paid holidays Paid family leave, medical leave, and bereavement leave policies 401k retirement savings plan Healthcare FSA and commuter benefits programs Allowance to customize your work and technology setup at home Annual professional development stipend Your recruiter can provide additional details about compensation and benefits. #LI-Remote

Position Overview The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a strong emphasis on healthcare and dental IT systems. Key Responsibilities & Daily Tasks • Handle advanced escalations from lower-level engineers, • Diagnose and resolve complex server, networking, and infrastructure issues, • Support healthcare and dental software applications and imaging systems, • Lead and execute infrastructure, cloud, and security projects, • Act as a senior technical advisor to clients, • Maintain detailed technical documentation and system diagrams Requirements Required Skills & Qualifications • 5 or more years of IT support experience, • Advanced expertise in Windows Server, Microsoft 365, and networking, • Strong project execution and communication skills Preferred Qualifications • Healthcare or dental IT experience, • Advanced PowerShell or scripting knowledge, • macOS and iOS support experience Benefits & Perks • Paid Time Off program in accordance with company policy, • Company-observed paid holidays, • Health insurance options available to eligible employees, • CrewHu employee recognition and rewards program, • $50 monthly cell phone stipend, • Company-provided equipment and tools, • Ongoing training and professional development opportunities

Location: Remote — United States (US (New York or East Coast) - Remote Type: Full-time Kestra is the open-source declarative orchestration platform that simplifies complex data workflows and business processes. We bridge the gap between engineering and business logic, allowing teams to build, scale, and monitor pipelines with clarity and control. In March 2026, we closed a $25M Series A led by RTP Global, with participation from Alven, ISAI, and Axeleo – backed by founders from Datadog, dbt Labs, and Hugging Face. As our Enterprise adoption grows, we’re looking for a hungry, technical self-starter who wants to grow into a senior Solutions Engineer role over time. You’ll be working with experienced field engineers and architects — but you’ll be expected to take initiative, learn quickly, and grow quickly into the role. As an Associate Customer Success / Solutions Engineer, you’ll sit at the intersection of Sales, Prospects, Product, and Community. This is a growth role — you will be expected to: Take ownership of opportunities and grow into larger ones Learn how to run POCs, triage issues, and guide customers toward best practices Develop into a trusted technical advisor over time You will work closely with senior Solution Engineers and receive structured mentorship. The goal is simple: grow you into a full 360° technical advisor with 12 months. 🚀 Pre-Sales & Solutions Assist in technical discovery calls with prospects Support senior engineers in designing and running Proof of Concepts (POCs) Build, refine, and deliver demo environments and example workflows Take ownership of smaller POCs and mid-market opportunities Learn how to position Kestra Enterprise against legacy solutions 🤝 Customer Success Support onboarding sessions and customer training workshops Help triage support issues and coordinate with Engineering Reproduce bugs and test workarounds Document customer architectures and best practices Participate in quarterly customer reviews alongside senior team members You will be expected to grow into leading full lifecycle ownership of accounts. 🌎 Community & Product Advocacy Engage with our open-source community on Slack and GitHub Create internal documentation and reusable demo flows Contribute blog posts, tutorials, or short technical videos as you grow more confident Surface recurring customer friction points to Product Mindset First Strong curiosity and desire to learn orchestration deeply Comfortable saying “I don’t know — let me find out” Self-starter who takes initiative rather than waiting for direction Growth-oriented: actively seeks feedback and improvement Strong problem-solving instincts Comfortable operating in ambiguity and a fast-moving startup Technical Background You may not check every box — that’s okay. Previous experience in a highly technical role (Solutions Engineer, Support Engineer, DevOps, Data Engineer, or similar) Hands-on experience in at least one of: Data engineering workflows Infrastructure automation Cloud-native application development Basic familiarity with Docker and containers Exposure to Kubernetes (even at a learning level) Very comfortable reading YAML configuration files Programming experience in Python or similar scripting language Basic knowledge of SQL Experience with orchestration tools (Airflow, Prefect, Dagster, etc.) Exposure to Terraform or Infrastructure-as-Code Experience with AWS, GCP, or Azure Understanding of CI/CD pipelines Interest in AI/LLM workflows or MLOps Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience 1–3 years in a customer-facing or highly collaborative technical role Strong written English and verbal communication skills Ability to explain technical concepts clearly to different audiences Comfortable working remotely with a distributed team Willingness to learn quickly and take ownership of problems Within 6 months, successful candidates will: Independently run complex POCs Lead full customer lifecycle engagements Design production architectures Influence product roadmap through field insights Represent Kestra at meetups and events Remote-First: Work from anywhere in the U.S. Mentorship: Direct exposure to senior solution architects High Impact: You’ll help shape our Field Engineering playbook Open Source: Your work impacts thousands of users globally Modern Stack: Cloud-native, orchestration, AI agents, platform engineering Benefits: Healthcare, 401K, HSA, PTO, parental leave Send us your CV and a brief note answering: What’s the most interesting workflow or automation you’ve built — and what made it challenging? We care more about how you think than how many tools you’ve used.

SENIOR SOLUTIONS ENGINEER - ARCHITECTURE, ENGINEERING AND CONSTRUCTION INDUSTRY (AEC) US REMOTE; RALEIGH, NC, DRAPER, UT EGNYTE YOUR CAREER. SPARK YOUR PASSION. Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values: • Invested Relationships, • Fiscal Prudence, • Candid Conversations ABOUT EGNYTE Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit _. THE ROLE: We are seeking a Senior Solutions Engineer (aka Sales Engineer) who speaks the language of the Project, IT staff and the boardroom. In this role, you will act as the "Technical Liaison" between Sales, Product, Marketing, and our AEC customers. As a Senior SE, you are expected to operate with a high degree of autonomy. You will not just demonstrate features; you will challenge the customer’s status quo, translating complex construction workflows (like BIM collaboration and project delivery) into secure, scalable Egnyte-based solutions and always highlighting the value offered. You will take ownership of the technical win, leading customer pilots and POCs with minimal oversight, while mentoring newer team members on industry best practices. WHAT YOU’LL DO: • Lead Technical Engagements: Independently lead complex customer engagements and Proof-of-Concepts (POCs) with clear execution plans. You will configure hands-on configurations of Egnyte and third-party integrations, ensuring a perfect technical fit., • Speak to Business Outcomes: Understand that Egnyte’s primary users are line of business (LOB), not IT, and the best SEs are able to bridge the gap between non-technical and technical audiences., • Industry Consulting: Leverage your background in IT, Engineering or Construction to act as a trusted advisor. You will proactively identify technical roadblocks related to large file handling, site-to-office synchronization, and remote collaboration., • Solution Design: Prepare and deliver tailored presentations and solution proposals. You will map specific client business requirements into effective technical solutions., • Market Intelligence: Maintain deep knowledge of the AEC competitive landscape (e.g., Autodesk Construction Cloud, Procore, Bentley). You will evaluate deal relevance based on Egnyte's GTM strategy and provide insights to your sales team., • Cross-Functional Impact: Collaborate effectively with Egnyte Product and Engineering to share industry insights that shape the roadmap. You will also provide guidance to teammates to support customer success across the growing AEC scope of work., • RFx Responses: Lead the technical response for RFIs/RFPs. YOUR QUALIFICATIONS: • Experience:, • 4+ years of relevant experience in some combination of Sales Engineering, Technology (IT and/or AEC industry technology) and AEC industry experience., • This role is NOT a programming role. Hobbyist or light coding experience can be beneficial, but applicants who expect to utilize their developer experience heavily need not apply., • Industry Tool Experience:, • Technical familiarity with core AEC design and collaboration tools is preferred. Specifically: AutoCAD, Revit, Civil3D, Navisworks, Bluebeam, Procore or ACC is highly desired., • Technical & Sales Acumen:, • Consultative Selling: Strong experience with process-centric solution selling (value-selling). You can confidently work with all levels of customer roles, from the BIM Manager to the CIO, CTO, and CISO., • IT Knowledge: Broad knowledge of SaaS, infrastructure, network (bandwidth/latency impact on CAD), authentication (SSO/AD), and data governance., • Presentation Skills: Ability to deliver executive-ready pitches that align to customer goals and handle objections in real-time with confidence. COMPENSATION: • Our compensation reflects the cost of labor across multiple U.S. geographic locations, and pay varies based on defined markets. The standard base pay range for this position across the U.S. is $125k - $140k annually plus a commission-based incentive pay. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location. BENEFITS: • Competitive salaries and comprehensive benefits, • Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance, • Paid holidays and sick time, • 401(k) with company match, • Health Savings Account (HSA) with a generous employer contribution and Flexible Spending Account (FSA) options, • Up to 12wks of paid Parental and 10wks Adoption Leave to help you grow your family, • Modern and collaborative offices located in Draper, UT; Raleigh, NC; Mountain View, CA; and Poznan, Poland, • Gym, cell phone, and internet reimbursement, • Free well-being apps such as Spring Health for Guardian are offered, as well access to our Employee Assistance Program (EAP), • Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more, • Your own Egnyte account with lifetime access, • HealthJoy – a benefits navigation app that lets you access your benefits and get answers to your questions all in one place, • One Medical virtual care, providing you with healthcare access across the country Equal Employment Opportunity Egnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Egnyte, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment. At Egnyte, we embrace our unique differences and thrive on the individuality of our employees, our products, our customers, our investors, and our communities. Our global Egnyte Employee Communities (EECs) support representation and foster connectedness across our varied workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of . Egnyte, Inc. will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact . To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy. #LI-DNI

Who are we? Sweep is an agentic workspace for Salesforce that makes complex configurations simple to see, govern, and scale. Our metadata agents keep context alive so AI delivers real business value. The result: clarity, control, and speed — by design. What will you do at Sweep? As a Customer Success Manager, you’ll own relationships with Sweep’s largest and most complex enterprise accounts. You’ll act as both strategic advisor and technical expert, ensuring seamless integration into each customer’s Salesforce ecosystem and long-term business success. Build trusted partnerships with executive sponsors and RevOps leaders across key accounts. Lead enterprise onboarding, technical configuration, and strategic enablement plans. Deeply understand each customer’s Salesforce infrastructure, data flow, and GTM strategy. Serve as the technical liaison between customer teams and Sweep’s Product, Engineering, and Support teams. Proactively monitor account health, usage trends, and adoption metrics to drive retention and expansion. Run quarterly business reviews, identify growth opportunities, and advocate for customer needs internally. Manage and drive annual customer contract renewals, maintaining long-term customer relationships and retention. Develop scalable best practices and playbooks for enterprise success and expansion. What We're Looking For? 5+ years of experience in Customer Success, Strategic Account Management, or Salesforce consulting for enterprise SaaS solutions or SI. Extensive Salesforce knowledge, including data model, automation, and advanced configuration. Salesforce Administrator certification (preferred). Proven ability to manage multi-stakeholder relationships across business and technical teams. Experience with complex integrations, security reviews, and compliance processes. Exceptional communication and executive presentation skills. Strategic thinker with a consultative mindset and the ability to translate business goals into technical execution. Sweep offers a competitive compensation package, including salary and equity components, with potential for variable incentives. Actual compensation is determined based on factors such as the candidate's skills, qualifications, and experience. In addition, Sweep provides a comprehensive and inclusive benefits package, which includes: healthcare, dental, vision, a 401(k) plan with matching contributions, flexible paid time off, team outings and more! The ideal candidate will work out of our New York City office on a flexible hybrid schedule. About Sweep: As a fast-growing, venture-backed startup, we are proud to be supported by top investors like Insight Partners and Bessemer Venture Partners. With teams in New York, Portugal, and Tel Aviv, we are a passionate, success-driven group that thrives on collaboration and innovation. Join us to be part of a dynamic, people-first community where we tackle complex challenges, take smart risks, and celebrate each other's successes. Learn more about our mission and culture on our About page_.

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. IntelliScript attracts top candidates with its innovative, collaborative, and entrepreneurial atmosphere focused on excellence, outstanding customer service, balance, and transparency. Everyone’s opinion counts here, and we motivate each other to explore our full and varied potential. Our steady growth means there are ongoing opportunities for you to expand your skills, take on new responsibilities, and advance in your career. Our team is smart, down-to-earth, and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit our for a closer look at our company, and learn more about our cultural values . Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our _ to learn more about Milliman’s commitments to our people, diversity and inclusion, social impact, and sustainability. What this position entails IntelliScript’s Data has been a key part of our success and is critical to our future. In this position as a Staff Data Engineer of IntelliScript’s Data Platform, you will be a trusted advisor across leadership and engineering team, responsible for technical decisions. You will ensure data systems work together across our hybrid environments with a focus on scale and performance. You will lead technical and architecture decisions in collaboration with architecture and data engineering teams while ensuring compliance with industry-leading data privacy standards. What you will be doing • Acts as a subject matter expert and thought leader within the Data Platform Domain, • Data Strategy: Serves as a thought leader in data processing design and implementation, defining advanced structure for moving, storing, and maintaining high-quality data, • Team Leadership: Leads projects by managing timelines, coordinating teams, and communicating project statuses. Influences organizational direction through effective leadership and strategic collaboration, • Data Governance and Security: Serves as a subject matter expert on governance standards, continuously aligning data practices with evolving industry best practices and requirements, • Project Management and Scope of Work: Contributes to defining the overall vision and strategy for data engineering within the organization, ensuring alignment with organizational goals and long-term objectives, • Results Orientation: Establishes visionary goals, advises on strategic plans, employs advanced monitoring, influences high-level stakeholders, and delivers transformative results, • Data Platform: Expansion of our Data Warehouse(s) and Lakehouse solutions for a healthcare data focused enterprise, • Data Governance: Configuring and maintaining unity catalog to enable enterprise data lineage, data quality, auditability and data stewardship, • Data Security: Building out Data Security protocols and best practices including the management of identified and de-identified (PHI/PII) solutions, • Access Management: Always ensure a policy of least privilege is followed for anything being implemented, • External Data Products: Building data solutions for clients while upholding the best standards for reliability, quality, and performance, • ETL: Building solutions within Delta Live Tables and automation of transformations, • Medallion Architecture: Building out performant enterprise-level medallion architecture(s), • Streaming and Batch Processing: Building fit-for-purpose near real-time streaming and batch solutions, • Large Data Management: Building out performant and efficient enterprise solutions for internal and external users for both structured and unstructured healthcare data, • Platform Engineering: Building out Infrastructure as Code using Terraform and Asset Bundles, • Costs: Working with the business to build cost effective and cost transparent Data solutions, • Pipeline/ETL Management: You will help architect, build, and maintain robust and scalable data pipelines, monitoring, and optimizing performance, • Experience working with Migration tools i.e. Fivetran, AWS technologies and custom solutions, • Identify and implement improvements to enhance data processing efficiency, • Design and implement reliable and resilient Event Driven data processing, • Experience with building out effective pipeline monitoring solutions, • Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL, Delta Live Tables, Python, Scala, and cloud-based ‘big data’ technologies, • API Development: Drive our design and implementation of internal APIs for integrating data between different systems and applications, • Integration with external systems utilizing API driven processes to ingest data, • Develop APIs built on top of datasets for internal systems to consume data from Databricks, • Experience integrating with external APIs including but not limited to Salesforce, Financial systems, HR systems and other external systems, • Data Modeling: Lead design, implementation, and maintenance of standards based (FHIR, OMOP, etc.) and efficient data models for both structured and unstructured data, • Assemble large, complex data sets that meet functional and non-functional business requirements, • Develop and maintain data models, ensuring they align with business objectives and data privacy regulations, • Collaboration: Partner internally and externally with key stakeholders to ensure we are providing meaningful, functional, and valuable data, • Effectively work with Data, Development, Analysts, Data Science, and Business team members to gather requirements, propose, and build solutions, • Communicate complex technical concepts to non-technical stakeholders and provide guidance on best practices, • Ensure that technology execution aligns with business strategy and provides efficient, secure solutions and systems, • Gather requirements and build out project plans to implement those requirements with forecasted efforts to implement, • Processes and Tools: Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc., • Build analytics tools that utilize the data pipeline to provide actionable insights into operational efficiency and other key business performance metrics, • Create data tools for clinical, analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader, • Lead investigation of new tooling, develop implementation plans, and deployment of necessary tooling What we need • 15+ years of relevant experience in design, development, and testing of Data Platform solutions, such as Data Warehouses, Data Lakes, and Data Products, • Expert level experience working in Databricks and AWS, • Expert level experience working in both relational and non-relational databases such as SQL Server, PostgreSQL, DynamoDB, DocumentDB, • Experience managing and standardizing clinical data from structured and unstructured sources, • Experience building and managing solutions on AWS, • Expert knowledge in healthcare standards including FHIR, C-CDA, and traditional HL7, • Expert knowledge in clinical standards/ontologies including ICD10/SNOMED/NDC/LOINC/Rx Norm, • Expert in building out data models, data warehouses, designing of data lakes for enterprise and product use cases, • Familiarity with designing and building APIs, ETL and data ingestion processes and utilization of tools to support enterprise solutions, • Experience in performance tuning, query optimization, security, monitoring, and release management, • Experience working with and managing large, disparate, identified and de-identified data sets from multiple data sources, • Experience with building and deploying IAC using terraform, asset bundles and GitHub, • Experience collaborating with Data Science teams and building AI based solutions to drive efficiencies and business value What you bring to the table • Demonstrated “let’s find a way to do it” attitude – no task is too big or too small, • Effective collaboration and communication across multiple technical and non-technical disciplines, • Comfortable working through ambiguous situations, • Able to teach & mentor others on new/emerging technologies, • Customer obsessed with a business-centric focus, • Able to understand both strategic and tactical needs and balance appropriately, • Driven, thorough and self-directed, • Able to lead through influence and persuasion, • Curiosity to explore industry trends and drive the organization to utilize fit for purpose solutions Wish list • Bachelor's degree or master's degree in computer science, data engineering or related field, • Health and Life Insurance business experience, • Professional level solution architecture certification in AWS Location The expected application deadline for this job is June 30, 2026. This position is open to remote work. Applicants must be willing to travel to the Milliman office in Brookfield, WI as needed and travel nationwide for meetings, conferences, and team events. Compensation The overall salary range for this role is $131,600 - $249,780. For candidates residing in: • Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Pennsylvania, Virginia, Washington, or the District of Columbia the salary range is $151,340 - $249,780., • All other locations the salary range is $131,600 - $217,200. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. Benefits We offer a comprehensive benefits package designed to support employees’ health, financial security, and well-being. Benefits include: • Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners, • Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges, • 401(k) Plan – Includes a company matching program and profit-sharing contributions, • Discretionary Bonus Program – Recognizing employee contributions, • Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses, • Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis, • Holidays – A minimum of 10 paid holidays per year, • Family Building Benefits – Includes adoption and fertility assistance, • Paid Parental Leave – Up to 12 weeks of paid leave for employees who meet eligibility criteria, • Life Insurance & AD&D – 100% of premiums covered by Milliman, • Short-Term and Long-Term Disability – Fully paid by Milliman Equal Opportunity All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

Finite State partners with product security teams, the guardians of our connected world, to create transparency for their connected devices and supply chains. Our platform handles connected devices and embedded systems across all industries, including those found in enterprises, healthcare, utilities, connected vehicles, manufacturing facilities, critical infrastructure, and government entities. We are a fast-growing series-B company with a fully distributed workforce. Led by a team of seasoned experts, we are a mission-driven team passionate about arming our customers with the actionable insights, critical vulnerability data, and remediation guidance necessary to mitigate product risk and protect the connected attack surface. We are committed to a remote first culture. MANAGER, PRODUCT SECURITY TECHNICAL MANAGED SERVICES SUMMARY • Operational leader accountable for hands-on management, planning, and delivery of all Finite State Product Security Technical Managed Services binary firmware analysis, device penetration testing, threat and risk assessments (TARAs), SBOM/SCA generation, vulnerability response coordination, triage and remediation, and long-term engagement support for connected product OEMs and manufacturers (strategic accounts), • Drives operational design, build-out, and scale of new and emerging managed services PSIRT-as-a-Service (PSIRTaaS), EU Cyber Resilience Act (CRA) sustainable compliance, and adjacent offerings with Finite State's AI Product Security Automation Platform as the delivery spine, • Direct people manager for the Technical Services team, accountable for hiring, onboarding, mentorship, performance management, capacity planning, skills development, and utilization optimization across a multi-disciplinary team of product security engineers and analysts, • Customer-facing managed services delivery leader accountable for engagement quality, technical accuracy, schedule adherence, customer satisfaction, renewal, and expansion across the active managed services portfolio, • Cross-functional partner to Product, Engineering, Sales, Marketing, Legal, and Regulatory Advisory Services Team, channeling field-level delivery experience into platform requirements, packaging and pricing, go-to-market enablement, and regulatory positioning ESSENTIAL FUNCTIONS Managed Service Delivery Operations • Manages day-to-day execution of all active managed technical services customer engagements; ensures delivery quality, technical accuracy, schedule adherence, and consistent application of Finite State methodology across binary analysis, penetration testing, TARA, SBOM/SCA, vulnerability management, and remediation advisory, • Owns the full engagement lifecycle: scoping, statement of work, kickoff, execution, deliverable review, customer communications, and renewal/expansion planning, • Establishes, maintains, and continuously improves service delivery playbooks, technical methodologies, deliverable templates, peer review gates, and quality acceptance criteria, • Drives consistent integration of Finite State automation platform into every engagement; ensures platform capabilities are leveraged to maximum effect and that field experience feeds the platform roadmap, • Defines, monitors, and reports Service Level Agreements (SLAs), Service Level Objectives (SLOs), and engagement-level KPIs including billable utilization, time-to-deliverable, defect/escape rates, customer satisfaction (CSAT/NPS), and renewal rate, • Acts as senior technical escalation point for engagement issues, customer concerns, and complex or contested technical findings New Service Build-Out and Operationalization • Leads operational design and standup of new product security managed service offerings — PSIRTaaS, EU CRA sustainable compliance, and other emerging services — including process design, runbook authoring, tooling integration, staffing model, pricing inputs, contractual scaffolding, and SLA framework, • Partners with Product to ensure platform capabilities required for new managed services are scoped, prioritized, instrumented, and operationalized for service delivery, • Designs and operates the customer-facing PSIRTaaS function: continuous vulnerability monitoring, automated and human-assisted triage, advisory issuance, CVE coordination with the appropriate CNA, customer disclosure workflow, remediation tracking, and post-disclosure verification, • Builds the operating model for sustainable EU CRA compliance services: conformity assessment support, Annex I essential requirements mapping, vulnerability handling obligations, technical documentation maintenance, and post-market surveillance support for connected product manufacturers People Management and Team Development • Hires, onboards, develops, mentors, and retains a team of product security engineers and analysts across multiple technical disciplines (binary/firmware analysis, offensive security, embedded systems, SBOM/SCA, regulatory engineering, vulnerability management), • Sets individual performance objectives aligned to team and company OKRs; conducts regular 1:1s, delivers ongoing performance feedback, runs formal review cycles, and addresses performance issues directly and constructively, • Builds and maintains team capacity plans and skills inventories; identifies gaps and drives hiring, cross-training, certification, and external training plans to close them, • Manages utilization across the team to balance billable engagement work, capability development, and reserved capacity for new service launches and surge demand, • Cultivates a culture of technical excellence, intellectual honesty, customer empathy, peer review, and continuous learning; fosters psychological safety in a fully remote operating environment Customer Engagement and Account Management • Serves as senior delivery contact and trusted technical advisor for strategic customer accounts; owns the technical health of those relationships, • Leads recurring service reviews, escalation discussions, and quarterly business reviews; ensures customer outcomes are visible, measurable, and tied to renewal and expansion narratives, • Partners with Sales on scoping, statements of work, pricing alignment, and pre-sales technical engagement; provides expert input to deal qualification and risk, • Identifies and qualifies expansion opportunities (additional products, additional service lines, multi-year commitments) and works with Sales to convert them Financial and Operational Performance • Owns operational delivery against the Services ARR plan; accountable for margin discipline, utilization targets, and forecast accuracy, • Provides input to pricing, packaging, and capacity planning for current and new service offerings, • Tracks and reports delivery cost, gross margin per engagement, write-down and write-off rates, and other services-economics metrics; surfaces structural issues with concrete remediation proposals, • Produces timely, accurate forecasts of staffing, hiring, and external contractor needs against the demand pipeline QUALIFICATIONS EDUCATION AND/OR EXPERIENCE • Bachelor's degree in Computer Science, Mathematics, Physical Sciences, Electrical/Computer Engineering, or equivalent demonstrable experience and certifications; advanced degree desirable, • Minimum 8 years of relevant experience in product security, embedded/connected device security, application security, or offensive security — a meaningful portion delivered in a customer-facing services, consulting, or managed services context, • Minimum 4 years of direct people management experience, including hiring, performance management, mentorship, and team development, • Demonstrated experience standing up new service offerings or productizing technical capabilities within a managed services or information technology environments is strongly preferred, • Hands-on technical depth in two or more of: binary/firmware analysis, penetration testing of embedded or IoT systems, threat modeling and TARA, SBOM and software composition analysis, vulnerability management and disclosure (CVE/CNA workflows), PSIRT/ESIRT operations KNOWLEDGE, SKILLS, ABILITIES Technical • Deep working knowledge of connected and embedded device security, including firmware, microcontrollers, wireless SoCs, RTOS environments, and integrated IoT systems, • Hands-on familiarity with binary and firmware analysis tooling and methodology (Ghidra, IDA, Binary Ninja, radare2, and platform-driven equivalents), • Strong understanding of SBOM standards (SPDX, CycloneDX), VEX, software composition analysis, and vulnerability correlation against CVE/CPE/PURL, • Strong understanding of vulnerability disclosure and PSIRT operating models, including ISO/IEC 29147 (vulnerability disclosure) and ISO/IEC 30111 (vulnerability handling), CVSS v3.1/v4, and CNA operating procedures, • Familiarity with offensive security methodology applied to embedded systems, including hardware-adjacent attacks (fault injection, side-channel concepts, debug interface exploitation) at a depth sufficient to scope, review, and quality-control the work, • Working knowledge of TARA methodologies (ISO/SAE 21434 for automotive, IEC 62443-3-2 for industrial, MITRE ATT&CK and EMB3D where applicable), • Working knowledge of applied cryptography, secure protocols, secure boot, secure update, and key management as applied to embedded systems, • Ability to ramp quickly on AI and agentic AI platforms and productivity systems; familiarity with the automated firmware/binary analysis platform category and AI-assisted vulnerability triage is preferred Standards and Regulatory • Working knowledge of EU Cyber Resilience Act (CRA), including Annex I essential requirements, vulnerability handling obligations, conformity assessment routes, and post-market surveillance expectations, • Working knowledge of IEC 62443, ETSI EN 303 645, NIST IR 8259 series, NIST SSDF (SP 800-218), and US Executive Order 14028 / OMB M-22-18 SBOM requirements, • Familiarity with ISO 27001, SOC 2 Type I/II, and adjacent compliance regimes as they apply to a managed services delivery organization Managed Services Operations • Demonstrated ability to design and operate service delivery functions to defined SLAs, SLOs, and quality standards, • Demonstrated ability to manage utilization, capacity, and engagement profitability in a billable services context, • Strong project and program management capability Leadership and Communication • Excellent written and verbal communication skills; operates fluently with executives, technical individual contributors, customer technical staff, customer executives, regulators, and partners, • Strong people leadership: hiring, coaching, performance management, conflict resolution, and team building in a fully remote environment, • Demonstrated ability to translate technical findings into business and regulatory consequences for non-technical stakeholders, • Customer-facing executive presence: owns escalations, leads difficult conversations, and represents Finite State at the most senior levels of customer organizations Certifications • One or more of the following is required: CISSP, CSSLP, CCSP, GIAC (GPEN/GXPN/GREM/GICSP), OSCP, or equivalent demonstrated technical depth, • One or more of the following is desirable: CISM, CRISC, CISA, ISO/IEC 27001 Lead Auditor or Lead Implementer, IEC 62443 Cybersecurity Expert, PMP/PgMP, ITIL Foundation or higher Tools and Environments • Familiarity with vulnerability analysis and reverse engineering tools, • Familiarity with SAST/DAST/IAST tooling categories, • Familiarity with offensive security tooling, • Familiarity with collaboration and delivery tooling, • Comfort operating in a fully remote, cloud-only company environment Our salary ranges are categorized into two tiers based on geographic location: • Tier 1 (San Francisco, New York, Seattle): $200,000 - $215,000, • Tier 2 (All Other Locations): $190,000 - $207,000 The final base salary will be determined by experience, skill set, and specific location. In addition to base pay, this role is eligible for equity and benefits. At Finite State, we're on a mission to secure the connected world. Our platform empowers product security teams to detect vulnerabilities, manage software supply chain risks, and ensure compliance across complex device ecosystems. From IoT to critical infrastructure, we provide unparalleled visibility into firmware and software components, helping organizations protect their products and customers. We move with urgency and intent — we’re transparent, own outcomes, put customers first, speak up, and learn fast — turning evidence into action. CLARITY is how we move fast without breaking trust. • C - Customer first - Learn from customers. Ship with urgency., • L - Leverage - Outsource the routine. Own the result., • A - Agency - We take responsibility—end to end., • R - Results - Ship value. Improve fast., • I - Integrity - Speak up. Experiment boldly. Be kind., • T - Transparency - Clear context. Faster decisions., • Y - "Why" - Our mission—securing the connected products humanity depends on—is the reason Finite State exists. CLARITY is how we make that mission real, every day, at speed Bold Innovation – We push boundaries, explore new ideas, and take initiative to solve complex problems. The Finite State platform brings visibility and control to the supply chains that create connected devices and embedded systems—all in a simple to use platform and at the scale manufacturers need to keep device production on time and on budget. After unpacking and analyzing every file, configuration, and setting in a firmware build, the platform generates a complete bill of materials for software components, identifies known and 0-day vulnerabilities, shows a contextual risk score, and provides actionable insights that product teams can use to secure their software We are proud to be an Equal Employer Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Finite State is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.

9amHealth is an AI-enabled virtual specialty care platform focused on managing high-cost chronic conditions at scale. The company partners with employers, health plans, and pharmacy benefit managers to deliver comprehensive, cost-effective medical care for individuals living with obesity, diabetes, hypertension, and dyslipidemia. Members receive access to specialized clinicians, including endocrinologists, obesity medicine specialists, and clinical pharmacists, at-home lab testing, prescription medications, and lifestyle support. 9amHealth was founded in 2021 and is backed by leading healthcare investors like Define Ventures, SemperVirens, 7Wire Ventures, and The Cigna Group Ventures. What You’ll Do As a Senior Customer Success Manager, you will own and lead a portfolio of strategic clients from post-sale through long term partnership growth. You will guide enterprise partners through successful implementation, adoption, measurable outcomes, and expansion of the 9amHealth solution, serving as a trusted strategic advisor across client organizations. In this role, you’ll operate as both an executive relationship owner and internal quarterback, aligning product, care, marketing, operations, and sales to deliver consistent value and strong business outcomes, particularly across our GLP-1, diabetes, and cardiometabolic programs. This role requires a highly strategic operator who can influence executive stakeholders, navigate complex healthcare environments, and drive long-term partnership success. • Serve as executive level point of contact for assigned strategic accounts post contract, • Build trusted advisor relationships with senior stakeholders across health plans, PBMs, consultants, and employer partners, • Develop long term account strategies focused on retention, performance improvement, and expansion, • Lead executive level Quarterly Business Reviews showcasing outcomes, performance trends, and growth opportunities, • Proactively identify partnership risks and create recovery strategies when satisfaction or performance declines, • Act as the internal voice of the client, influencing prioritization and cross-functional decision making, • Own end to end onboarding and implementation strategy, ensuring successful and scalable launches, • Align client business goals with measurable program outcomes and engagement strategies, • Translate data into actionable insights that demonstrate ROI and clinical impact, • Drive adoption of 9amHealth’s virtual care and pharmacy solutions across client populations, • Guide clients in optimizing program utilization and member engagement, • Identify expansion opportunities including upsell, cross-sell, and increased member enrollment, • Partner closely with Sales and Commercial teams during renewals, RFPs, and expansion cycles, • Turn strong partnerships into advocacy, case studies, and client references, • Serve as the internal quarterback across product, care, marketing, and operations to deliver seamless client experiences, • Influence internal teams to deliver on client commitments and operational improvements, • Communicate product updates, roadmap impacts, and operational changes with executive-level clarity, • Maintain deep knowledge of 9amHealth services, clinical programs, and platform capabilities, • Stay current on healthcare and virtual care trends, particularly GLP-1 therapies and cardiometabolic care, • Serve as a subject matter expert in discussions with sophisticated healthcare buyers, • Manage complex accounts and competing priorities with strong operational discipline, • Leverage performance data to guide strategy and influence internal product and operational decisions, • Fully own implementation readiness and ongoing success planning for assigned clients What You’ll Bring • Bachelor’s degree, • 5–8+ years of experience in healthcare customer success, account management, or client partnerships, • Proven experience managing complex or enterprise healthcare accounts, • Strong project and stakeholder management capabilities, • Executive-level communication and presentation skills, • Experience leading cross-functional initiatives in remote or distributed teams, • Experience working with health plans, PBMs, or large employer healthcare buyers, • Experience within digital health or healthcare startups (Series A–D environment preferred), • Familiarity with HubSpot, Asana, Slack, and Google Workspace, • Background or exposure to diabetes, obesity, pharmacy, or chronic disease management Compensation This role offers a base salary of up to $145,000, with eligibility for a 15% performance based bonus, plus equity participation. At 9amHealth, you'll join the exciting environment of a startup with the stability of highly experienced founders that have successfully built a business from scratch. We foster a collaborative learning mindset and a passion for improvement. You'll work with a brand-new product alongside a small, flexible team of people eager to shape technology, infrastructure, and culture. Our team members are spread across the globe, with physical sites in San Diego, California, and Vienna, Austria, but we value your culture regardless of where you work. We offer a comprehensive benefits package, including health, dental, and vision insurance, along with flexible PTO and work from home options. We provide a professional development budget and support continuing education, empowering our team to grow alongside the company. Team members have the opportunity to make a meaningful impact on chronic disease management and patient outcomes while contributing to a collaborative, mission driven culture focused on improving healthcare accessibility and affordability. Diabetes disproportionately impacts _ communities. We are committed to creating a workforce that reflects our patients and creating a positive healthcare experience for them. We welcome applications from people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, and foreign born residents.

Full-time Description As a Sales Representative, you will play a crucial role in driving new clients to the organization and growing our presence in your assigned territory. Your primary focus will be to target large prospects, specifically ones that have a strong likelihood to utilize more than one of our energy and sustainability solutions. You will promote our suite of solutions to prospects and existing clients to build a stronger relationship to deliver sales and business growth for Environ. Your primary objective will be to identify and cultivate relationships with potential clients, effectively communicate the benefits of Environ’s solutions, and drive the sales process from initial contact to closing deals. By leveraging your expertise and passion for environmental stewardship, you will contribute to accelerating the transition to a cleaner, more sustainable energy future. Environ is a leading energy management firm that helps large commercial and industrial clients reduce carbon emissions and achieve sustainability by improving building energy efficiency, facilitating clean energy procurement, increasing resiliency, boosting regulatory compliance, tracking carbon and meeting ESG commitments. With a history that dates to the early 1990s, Environ serves clients across North America and abroad. Current clients include commercial real estate, healthcare, higher education, hospitality, industrial facilities, data centers and public entities. Environ has more than $1B in energy contracts under management, with >$100M in demonstrated savings for our clients. Environ is highly acquisitive and recently added leading edge carbon tracking and ESG reporting to its portfolio, with additional diversified acquisitions already in the pipeline. • Bachelor’s degree in engineering, business, sustainability, or a related field is required., • 5+ years of energy sales experience with a documented record of successfully cross selling products in the manufacturing, higher/private education, or Healthcare sectors., • A combination of 5+ years of relevant work experience with energy-related certifications will be considered in lieu of a degree. Requirements Proven success in managing complex enterprise-wide sales cycles within the energy, clean energy, renewable energy, or sustainability industry with focused skills in the following areas. • Lead Identification - The ability to research and identify potential customers within a specific market segment. Understand the characteristics of ideal prospects (e.g., industry, size, location, pain points/issues) and develop strategies to find those who fit the criteria. Utilizing platforms such as LinkedIn, social media, CRM databases, or even trade publications to gather information about leads., • Prospecting – Ability to Quickly establish rapport is essential. Have clear, concise, and persuasive call scripts that can engage from the first moment while being skilled to adapt the script on the fly to address individual concerns and objections. An ability to use objections as an opportunity to further clarify how our service is a solution to their need to move the conversation further. After the cold call, have a process in place to follow up and keep the prospect moving through our sales process., • Lead Qualification - Possess the ability to assess leads based on their likelihood of converting. Spend time with prospects that have a higher chance of converting to a client. Qualifying a prospect involves uncovering pain points or needs to assist in assessing whether our product or service is a fit for their need. Use BANT Framework (Budget, Authority, Need, Timing) to determine if the prospect has the budget for the solution, the authority to make the decision, a clear need for the solution, and the right timing for purchase., • Networking Skills - Building Relationships with people who may be potential prospects or can refer leads to you. Leverage Industry trade shows, conferences, webinars, and local networking events to provide direct access to decision-makers. Cultivate relationships with existing clients or business contacts who can refer leads. Good understanding of clean energy technologies, energy efficiency principles, and environmental sustainability concepts. Excellent communication and interpersonal skills, with the ability to effectively engage and influence diverse audiences, including clients, colleagues, and stakeholders. Demonstrated ability to manage multiple priorities, meet deadlines, and work independently in a fast-paced, results-driven environment. Proficiency in CRM software, Microsoft Office suite, and other sales productivity tools. Business Development: • Identify and prospect potential clients within the assigned territory, including large C&I businesses, institutions to get to your annual goals. Potential prospects could be Healthcare, Public Agencies, Higher Education, Manufacturing, or Commercial Real Estate, depending on the alignment between your experience and company need., • Develop and implement strategic sales plans to achieve sales targets and revenue goals, leveraging market research and competitive analysis to identify opportunities for growth., • Build and maintain a sales pipeline through marketing qualified leads (MQLs), sales qualified leads (SQLs), networking, referrals, association events and other proactive outreach efforts. Solution Selling: • Conduct comprehensive needs assessments with prospective clients to understand their energy consumption patterns, sustainability goals, budget, and financial objectives., • Educate clients on the benefits of Environ Solutions, such as community solar or VPPA programs, energy-efficiency or engineering projects, Carbon tracking, Sustainability training, energy procurement, etc… emphasizing the environmental benefits, and long-term value we offer our clients., • Customize proposals and presentations to align with clients' specific requirements, addressing concerns, and objections while highlighting the advantages of clean energy solutions. Relationship Management: • Cultivate strong relationships with clients, building trust and rapport through transparent communication, timely follow-ups, and exceptional customer service., • Serve as a trusted advisor to clients, providing ongoing support and guidance throughout the sales process, from initial inquiry to project implementation and beyond., • Collaborate with internal teams, including subject matter experts, engineers, and sales support, operations, customer service representatives, to ensure seamless coordination and execution of clean energy projects. Market Insights and Feedback: • Stay abreast of industry trends, regulatory developments, and emerging technologies in the clean energy sector, sharing relevant insights and feedback with internal stakeholders to inform product development and marketing strategies., • Ensure all sales activities and opportunities are documented in our CRM. Provide regular reports and updates on market dynamics to sales management, contributing to data-driven decision-making and continuous improvement initiatives., • Full-time, fully remote position, • Occasional company-paid travel may be required, • Full health benefits (medical, dental, vision) with a dental buy-up option, • 10 company-paid holidays, • Competitive PTO policy, • Paid volunteer time off to be able to give back to your community, • 401k (pre-tax and Roth) benefits with company match, • Company sponsored Life, AD&D, short-term and long-term disability insurance The good faith salary hiring range for this position is a competitive base salary plus commission. Please note hiring ranges for candidates may differ based on education and experience. Environ Energy is an Equal Opportunity Employer. We consider all qualified candidates regardless of national origin, veteran, disability, sexual orientation, gender, gender identity or other status protected by law. At this time, we are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States of America without sponsorship.

Job Title: Strategic DevSecOps Consultant Job Type: Full Time Location: Remote - United States CloudBees enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work. Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool - it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows. CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud. We’re helping customers build the future, today. At CloudBees, our Consultants are strategic partners in helping organizations transform how software is built, secured, and delivered. As a member of the Services team, you will work at the intersection of DevSecOps, Platform Engineering, AI, and software delivery innovation, helping customers accelerate outcomes and unlock new levels of engineering productivity. You will collaborate with some of the world's largest and most innovative enterprises—including Fortune 100 companies and government organizations across industries such as financial services, healthcare, and technology. Together, you'll tackle complex challenges and shape the future of software delivery in increasingly AI-driven environments. This role combines strategic advisory, technical leadership, and hands-on innovation. One day, you may be leading executive discussions on platform strategy, AI adoption, or engineering transformation. Next, you may be working directly with engineering teams to design intelligent delivery platforms, automate workflows, and implement scalable DevSecOps solutions. While the role is primarily focused on strategy, architecture, and transformation, there will also be opportunities to work hands-on alongside customers—troubleshooting complex technical challenges, accelerating issue resolution, and building practical solutions that deliver immediate value. Whether remote or onsite, you will serve as a trusted advisor who helps customers navigate both technology and organizational change. As software delivery evolves beyond traditional automation, you will help customers embrace emerging paradigms including AI-assisted development, agentic workflows, platform engineering, and intelligent automation. You will guide organizations in building modern software factories that combine human expertise with AI-powered capabilities, enabling faster innovation, stronger security, and greater operational efficiency. Success in this role requires curiosity, adaptability, and a passion for continuous learning. You stay ahead of industry trends, experiment with new technologies, and bring a forward-looking perspective to every engagement. Most importantly, you are energized by helping customers define and execute a vision for the future of software delivery—turning emerging technologies and modern engineering practices into measurable business outcomes. Partner with Customers to Drive Transformation • Act as a trusted advisor to customers, helping them define and execute their software delivery, platform engineering, and AI adoption strategies., • Collaborate with engineering leaders, platform teams, and executives to align technology initiatives with business outcomes., • Assess current software delivery capabilities and develop transformation roadmaps that improve developer productivity, security, governance, and operational efficiency., • Design and recommend modern DevSecOps, Platform Engineering, and AI-enabled delivery architectures that accelerate innovation at scale., • Lead discovery workshops, architecture reviews, and strategic advisory engagements with customer stakeholders., • Build proofs of concept, reference architectures, and pilot programs that validate new approaches and demonstrate measurable value., • Guide customers in adopting emerging practices such as AI-assisted development, agentic workflows, intelligent automation, and software delivery optimization., • Influence customer adoption and success plans to maximize long-term value from CloudBees solutions and services., • Serve as the voice of the customer within CloudBees, helping shape product strategy, roadmap priorities, and future platform capabilities., • Communicate effectively with audiences ranging from hands-on engineers to executive leadership teams., • Travel occasionally for customer workshops, strategic planning sessions, and company events. Collaborate Across the Ecosystem • Partner closely with Sales, Solution Engineering, Product Management, Product Engineering, Customer Experience, and Services teams to deliver exceptional customer outcomes., • Contribute technical and industry expertise during strategic customer engagements and complex transformation initiatives., • Support customer escalations and critical initiatives by coordinating across teams to drive successful resolution and long-term improvements., • Enable CloudBees partners through mentoring, knowledge sharing, and joint delivery engagements that expand their technical and consulting capabilities., • Share field insights, emerging trends, and customer feedback to influence CloudBees products, services, and go-to-market strategies. Continuously Learn and Lead • Develop deep expertise across CloudBees solutions, modern software delivery practices, cloud-native technologies, and AI-powered engineering workflows., • Stay at the forefront of industry trends including DevSecOps, Platform Engineering, AI-assisted software development, agentic systems, and intelligent automation., • Experiment with emerging technologies and translate innovation into practical customer value., • Contribute thought leadership through internal enablement, customer-facing presentations, workshops, blogs, and industry events., • Mentor colleagues and help cultivate a culture of continuous learning, technical excellence, and customer obsession. Required: • 5+ years of experience in consulting, solutions architecture, platform engineering, DevOps, Site Reliability Engineering (SRE), or related customer-facing technical roles., • Proven experience advising customers on DevSecOps, software delivery modernization, platform engineering, or cloud transformation initiatives., • Strong understanding of modern software delivery practices, including CI/CD, Infrastructure as Code, GitOps, observability, security, and cloud-native architectures., • Experience designing and implementing scalable DevSecOps and Platform Engineering solutions in enterprise environments., • Hands-on experience with public cloud platforms such as AWS, Azure, or Google Cloud Platform., • Experience with containerization and orchestration technologies including Docker and Kubernetes., • Proficiency in one or more scripting or programming languages such as Python, Shell, Go, Java, or similar., • Experience with CI/CD and software delivery platforms such as CloudBees, Jenkins, GitHub, GitLab, Harness, Azure DevOps, or equivalent solutions., • Familiarity with modern AI-assisted engineering workflows, developer productivity tools, or intelligent automation technologies., • Strong communication, facilitation, and presentation skills, with the ability to engage effectively with audiences ranging from engineers to senior executives., • Ability to translate complex technical concepts into actionable business outcomes and strategic recommendations. Preferred (not required): • Experience leading enterprise-wide DevSecOps, Platform Engineering, or software delivery transformation programs., • Certifications in cloud platforms, Kubernetes, DevOps, security, or related technologies., • Software development experience and a strong understanding of modern application architectures., • Experience defining platform strategies, developer experience (DevEx) initiatives, or internal developer platforms (IDPs)., • Familiarity with AI-enabled software development, agentic workflows, large language models (LLMs), or AI governance practices., • Experience with observability and telemetry platforms such as OpenTelemetry, Splunk, Dynatrace, Datadog, AppDynamics, Grafana, or similar technologies., • Experience working with large-scale enterprise architecture, governance, compliance, and regulated environments., • Thought leadership experience through technical publications, conference speaking, community involvement, or customer enablement activities., • In accordance with applicable law, the following represents a reasonable estimated compensation range for this role: the estimated pay range for this role is $120-000 - $130,000 annually (OTE). Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above. Compensation for this role is base compensation + commission. Compensation shown is reflective of on target earnings (OTE)., • What CloudBees Offers:, • Health Insurance, • Dental Insurance, • Vision Insurance, • Short & Long Term Disability, • Life Insurance, • HSA/FSA, • Remote Work Environment, • Flexible Time Off, • Paid Company Holidays, • Parental Leave, • Variable Bonus Plan dependent on your role, • Stock grant opportunities dependent on your role, • 401(k) with Company Match CloudBees is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Duties, responsibilities, and activities may change at any time with or without notice.

Who We Are; What We Do; Where We’re Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Summary Magnet Forensics is seeking a highly experienced, strategic, and customer-obsessed FedRamp Customer Success Manager (CSM) to own and lead relationships with our most complex, high-value, and mission-critical customers. This role will support U.S. federal customers operating in FedRAMPauthorized environments. The Customer Success Manager will partner closely with Federal Sales, Security, Compliance, and Engineering teams to ensure customer success while adhering to FedRAMP requirements and federal security standards. As a FedRamp CSM, you will serve as the primary strategic partner for assigned FedRamp accounts, guiding customers through their full lifecycle with Magnet — from onboarding and deployment through adoption, value realization, renewal, and expansion. You will be accountable for building deep, trusted relationships across customer organizations (including C-level stakeholders), coordinating complex internal teams, and ensuring customers achieve measurable outcomes aligned to their business and investigative objectives. The mission of the FedRamp Customer Success Manager is to protect and grow Magnet’s most important customer relationships by delivering exceptional experiences, accelerating time-to-value, proactively managing risk, and creating long-term partnerships that drive retention, expansion, and advocacy. • Strategic Customer Leadership & Executive Engagement, • Own executive-level relationships within FedRamp accounts, including regular engagement with C-suite and senior leadership stakeholders., • Understand and communicate FedRAMP controls, authorization boundaries, and shared responsibility models to customers, • Serve as the primary Customer Success Manager for U.S. federal customers operating under FedRAMP requirements, • Act as a trusted advisor to customers, aligning Magnet’s products and services to their strategic objectives, operational priorities, and long-term success., • Lead executive business reviews (EBRs/QBRs), outcome-focused success planning, and roadmap discussions with customer leadership., • Proactively identify risks, adoption challenges, and expansion opportunities, and drive coordinated action plans., • Customer Lifecycle Ownership & Value Realization, • Lead complex customer onboarding, implementation, and adoption efforts across Magnet’s product portfolio, ensuring successful deployment and accelerated time-to-value., • Support customers through federal onboarding, renewals, and expansion while maintaining compliance with government security standards, • Develop and maintain comprehensive customer success plans, including goals, milestones, success metrics, and executive outcomes., • Identify, track, and mitigate adoption barriers through structured, cross-functional collaboration., • Drive customer retention, renewal readiness, and expansion by ensuring consistent value delivery and outcome realization., • Product & Domain Expertise, • Serve as a subject-matter expert on Magnet’s products, services, workflows, and use cases across digital forensics and investigative environments., • Provide strategic guidance on product capabilities, integrations, licensing, and best-practice workflows to both technical and non-technical audiences., • Partner closely with Customer Success Engineering, Professional Services, Support, and Product teams to address complex technical and operational needs., • Translate customer feedback, feature requests, and trends into actionable insights for internal teams., • Cross-Functional Leadership & Internal Alignment, • Act as the primary customer advocate within Magnet, ensuring customer priorities are understood and addressed across Sales, Renewals, Support, Product, Engineering, and Professional Services., • Collaborate with Sales and Pre-Sales to ensure a seamless transition from pre-sales to post-sales and ongoing account strategy alignment., • Partner with Renewals and Growth teams to support retention and expansion strategies for FedRamp accounts., • Use Gainsight and Salesforce to maintain a complete, accurate, and actionable 360-degree view of the customer., • Relationship Building & Advocacy, • Build deep, multi-threaded relationships across customer organizations to ensure long-term partnership resilience., • Collect and synthesize customer feedback, training needs, and experience insights to continuously improve customer outcomes., • Champion customer advocacy opportunities, including references, testimonials, and advisory participation where appropriate., • Proven experience managing strategic, high-value, enterprise or public-sector customer relationships, including direct engagement with C-level executives., • Strong customer success, account management, or technical account leadership background with ownership of renewals and expansions., • Deep understanding of complex software products, technical workflows, and enterprise environments., • Exceptional relationship-building skills with the ability to influence, lead, and align both customer and internal stakeholders., • Strong business acumen and ability to translate customer goals into measurable success outcomes., • Excellent verbal and written communication skills, with the ability to present confidently to executive and technical audiences., • Highly organized, proactive, and comfortable managing multiple complex accounts simultaneously., • Experience using Salesforce CRM and Gainsight (or similar CS platforms) to manage customer health, risk, and engagement., • Technical & Domain Expertise, • Previous experience in Digital Forensics and Incident Response (DFIR) or closely related investigative, security, or law-enforcement technology domains., • Strong technical aptitude, including the ability to discuss product architecture, integrations, workflows, and network considerations., • One of the following certifications or strong demonstrated knowledge of network architecture: CCST, CCNA, or equivalent., • Industry-recognized certifications (CFCE, GCIHA) and/or Magnet certifications (MCFE, MCGE/MCVK, MCVE, etc.) are highly desirable., • Additional Requirements, • Must possess an active U.S. Government Security Clearance (Secret or higher)., • Demonstrated ability to operate in highly regulated environments while balancing customer advocacy, security requirements, and business outcomes., • Ability to work flexible hours as needed to support customer and business needs., • Willingness to travel, including potential international travel, to support FedRamp customers., • Ability to travel up to approximately 20%. Compensation & Benefits The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable). Ensure this is formatted as “normal” $77,000 - $121,000 (USD) a year Salary range (min - max) Position Type: New Position Magnet is proud to offer benefits such as: - Generous time off policies - Competitive compensation - Volunteer opportunities - Reward and recognition programs - Employee committees & resource groups - Healthcare and retirement benefits Indicators of Success We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”. It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have ‘been there, done that”. We want to be part of your development journey, and we’ll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals. We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best! The Most Important Thing We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE – We care about each other and our mission to make a difference in the world. OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect. DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact _ should you require any accommodations. All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found _.

About Connie Health Connie Health is a fast-growing Medicare brokerage on a mission to empower older Americans to make confident, worry-free Medicare plan decisions. We offer a tech-enabled Medicare navigation platform that combines an AI-driven technology with local Medicare experts to help people select optimal healthcare plans and navigate their benefits. Our culture is mission-driven, collaborative, and innovative, as we strive to transform healthcare through data-driven insights and personalized guidance. We value Relationships First, Data-Driven decision making, and being Accountable in delivering unbiased, high-quality advice to our members. At Connie Health, we’re revolutionizing the way older Americans navigate Medicare.As we expand into new and existing markets, we’re seeking a Medicare Sales Representative. Role Overview As a Medicare Sales Representative, you will be assisting customers, primarily via phone, in selecting and enrolling in health insurance plans. This role may include handling inbound calls, providing product information, answering questions, and guiding customers through the enrollment process. You will be responsible for meeting sales targets, adhering to compliance standards, and providing a positive customer experience. What You’ll Do • Serve as a trusted advisor to Medicare beneficiaries, helping them confidently navigate their insurance options, • Conduct in-depth needs assessments via phone to understand each client's healthcare and coverage requirements, • Educate clients on Medicare options, election periods, and available services to help them make informed decisions, • Match beneficiaries with the most suitable health plans based on their unique needs, • Guide clients through the enrollment process with care, accuracy, and personalized support, • Build meaningful relationships while delivering excellent, solutions-focused customer service, • Qualify inbound leads and create new sales opportunities through proactive engagement, • Consistently meet or exceed sales goals while tracking performance and progress, • Stay current on CMS regulations, HIPAA policies, and Medicare compliance requirements, • Accurately document all sales and service activities in the CRM system, • Collaborate with managers, trainers, and team members to refine skills and achieve individual and team goals, • Support additional duties and special projects as needed Requirements What You Bring • 2–3 years of Medicare sales experience, • Active Health & Life Insurance License, • Current AHIP certification, • Strong technical skills and comfort using multiple systems (iOS, Salesforce, Five9, Slack preferred), • Excellent verbal and written communication skills, • Bilingual a plus Why Join Connie Health? • Generous vacation policy and paid holidays, • Comprehensive health insurance coverage, • 401(k) with company match, • A collaborative, mission-driven, and innovative culture, • Remote work flexibility and growth opportunities We are proud to be an Equal Opportunity Employer and are committed to building a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.

About WorkOS 🚀 WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations. We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Vercel, and Plaid. As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control—helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products. About the role 💭 We are seeking an experienced Recruiter to join our team as we aim to double the size of our team this year. You will play a crucial role in enhancing our recruitment process, driving candidate engagement, and ensuring we attract top talent across both technical and nontechnical roles. The ideal candidate will have a high level of emotional intelligence (EQ), possess a strong sense of ownership, and demonstrate the ability to move with urgency.This role is best suited for someone who will be able to handle the dynamic nature of a high-growth startup, and have creativity around how/where to source strong talent. We operate as a lean team, so we're looking for someone who is comfortable in a fast-paced environment and passionate about growing teams remotely. The ideal candidate will be able to balance long-term focus with practical day-to-day execution. Responsibilities ✔️ Manage candidates through the entire interview process (sourcing, updating candidate pipeline, coordinating interviews, setting expectations, etc.) while maintaining an excellent candidate experience. Develop and implement innovative sourcing strategies to attract a diverse pool of qualified passive candidates. Act as a trusted partner and advisor to hiring managers, providing guidance and support throughout the hiring process. Develop and execute strategies to improve candidate closing processes. Enhance referral programs to maximize the number of network-based referrals. Gather feedback from candidates and make data-driven improvements to the recruitment process including employer branding initiatives. Track and report on key recruitment metrics to identify areas for improvement. Develop and refine interview loops, questions, and competencies to align with company goals and values. Champion diversity, equity, and inclusion (DEI) initiatives in all recruitment activities. Qualifications 🌟 Proven experience as a recruiter, with a track record of success in sourcing and hiring top talent across GTM and EPD roles. Previous experience recruiting and scaling an early-stage team. Strong interpersonal and communication skills, with the ability to build relationships and influence stakeholders. High level of emotional intelligence and the ability to act as a trusted partner and advisor. Data-driven mindset with the ability to analyze metrics and make informed decisions. Ability to work in a fast-paced environment and manage multiple priorities simultaneously. Strong organizational and time management skills. Benefits (US Only) 💖 At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements. Benefits include: • Competitive pay, • Substantial equity grants, • Healthcare insurance (Medical, Dental and Vision) for you and your family, • 401k matching, • Wellness and fitness monthly allowances, • PTO + paid holidays + unlimited sick leave, • Autonomy and flexibility with remote work Please inquire directly with our recruiting team for benefits available to those working outside the US. Equal Opportunity Employer WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

CallMiner seeks a skilled Customer Success Director to join our Customer Retention Team. In this role, the Customer Success Director drives business value for our key business Process Outsourcing (BPO) partners by ensuring a swift realization of benefits and expertly guiding them through the Conversation Intelligence & Automation maturity curve while optimizing a Center of Excellence. They balance and prioritize both tactical and strategic customer needs to ensure robust Gross Renewal Rates (GRR) and Net Dollar Retention (Net$Ret) forecasts and results. Their primary goal is to drive adoption, retention, expansion, and long-term strategic partner growth by aligning our technology to BPO business goals and operational workflows. • Manage a portfolio of BPO partners, align goals, foster strategic partnerships, and ensuring exceptional customer experiences., • Build strong trusted advisor relationships with BPO leadership and internal CallMiner teams to enable collaboration and alignment across all levels., • Represent CallMiner as the primary point of contact for BPO partners, ensuring a single, consistent voice for escalation and issue resolution., • Lead structured onboarding and enablement programs for new and existing BPO partner implementations, including change management and rollout expert coaching tailored for the BPO environment., • Co-create and implement scalable success frameworks through Center of Excellence for repeatable best practices that BPOs can deploy across their client portfolios and industry verticals., • Support sales, marketing and our BPO partners to develop a Go To Market strategy that can drive additional revenue opportunities., • Monitor platform adoption and usage across BPO client teams, proactively identifying and addressing risks and adoption gaps., • Own retention & collaborate on growth opportunities for your BPO book of business, exceeding $8 million, by driving renewal alignment and business value discussions., • Identify upsell and cross-sell opportunities within the BPO ecosystem; collaborate closely with sales and revenue teams to develop business cases and joint strategies., • Partner with Succes Strategy to influence partner engagement models that optimize BPO success in onboarding and servicing their clients with CallMiner solutions., • Define and track outcome-focused use cases that are aligned with the goals of the BPO clients and their customers., • Use Gainsight and other platform tools to operationalize account health, align team efforts, and ensure transparent execution of success plans., • Act as a thought partner, challenging and guiding BPOs to define, build, and measure strategic Conversation Intelligence use cases that drive quantifiable business impact., • Influence the CallMiner product roadmap by collecting, consolidating, and advocating partner feedback and innovation ideas., • Collaborate with marketing to capture and promote compelling BPO success stories via case studies, events, and industry webinars., • Collaborate with cross-functional teams — sales, product, marketing, operations — to deliver seamless execution supporting BPO partner success., • Proactively identify potential issues or conflicts and lead cross-team initiatives to quickly resolve escalations and maintain partner satisfaction., • Champion operational best practices and continuous improvement methodologies that scale CallMiner’s impact within BPO customers., • 4+ years in customer success, account management or client relations., • Bachelor's degree in a business-related major or equivalent work experience., • Experience developing and managing B2B customer relationships., • Experience managing BPOs and/or channel partners., • Experience with the development, execution, and overview of account plans., • Ability to manage customer expectations and be assertive, persistent, and persuasive., • Able to engage management decision makers and influencers at any level., • Excellent communicator with strong written and verbal communication., • Demonstrated ability to understand customer requirements and translate into a quantifiable solution., • Strong financial acumen with experience supporting revenue generating or cost reduction initiatives., • Ability to effectively prioritize workload and manage changes in priority and direction., • Must be computer literate; have experience using Microsoft Office Suite and other customer centric software., • Based out of our Waltham, MA office or remote., • Potential travel up to 30%., • Bi-lingual speaker preferably Spanish language., • Prior experience in Customer Success or Account Management in a SaaS environment., • Prior experience with CallMiner platform. CallMiner is the global leader in conversation intelligence. Powered by AI and ML, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale. We help our customers to connect the dots between insights and action, enabling them to identify areas of opportunity to drive business improvement, growth, and transformational change. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel, and hospitality, and more. CallMiner's core set of values – from teamwork and ownership to success and joy – serve as a touchstone for what we strive to create in a workplace culture and weave through everything we do as a company. We believe that by building a team of brilliant, inspired people, we can truly accomplish amazing things together. We are committed to providing an inclusive and equitable workplace where everyone feels accepted, valued, and understood. Our strong commitment to a positive workplace has earned us the recognition of a 2024 Top Place to Work by the Boston Globe. At CallMiner, we believe having a work-life balance is key to being able to deliver your best every day. We strive to offer a well-rounded and generous benefits package designed to provide the coverage options and flexibility to meet both individual and family needs. This includes reimbursement programs for both fitness and tuition, generous PTO including an annual volunteer day, paid maternity, parental leave and more. We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, ancestry, disability, sexual orientation, marital status, veteran status, gender identity, or any other characteristic protected by applicable federal, state, or local laws.

COMPANY OVERVIEW HexArmor® is a leader in developing some of the most advanced PPE solutions for hands, eyes, and body protection. At HexArmor®, we believe safety is not a luxury—it is a necessity. Since day one, we have worked hand-in-hand with our customers to deliver innovative solutions that protect workers and improve workplace performance. As part of our commitment to innovation, HexArmor has partnered with Verve Motion, a leader in wearable exoskeleton technology designed to reduce worker fatigue, enhance productivity, and help prevent musculoskeletal injuries. Together, we are bringing next-generation safety solutions to industrial customers across North America. SUMMARY The Regional Category Sales Specialist – Wearable Safety Solutions will drive adoption of Verve Motion's SafeLift exoskeleton technology throughout assigned territories. This highly consultative role focuses on helping customers reduce workplace injuries, improve employee wellbeing, and enhance operational performance through wearable technology. The ideal candidate is a driven hunter capable of building new business opportunities while navigating complex enterprise sales processes involving safety, operations, engineering, HR, and executive stakeholders. LOCATION Primarily working out of a remote home office with expected domestic travel. Home office location is flexible, with a preference for candidates located in the Eastern Time Zone. JOB RESPONSIBILITIES Business Development • Identify, prospect, and develop new business opportunities within assigned territory., • Build and maintain a robust pipeline of qualified opportunities., • Engage senior decision makers across safety, operations, engineering, HR, and executive leadership functions., • Develop strategic account plans and territory growth strategies. Solution Selling • Conduct demonstrations and evaluations of SafeLift wearable technology., • Lead pilot programs and customer implementation activities., • Develop ROI analyses and business cases supporting customer investment decisions., • Position solutions around injury reduction, workforce sustainability, fatigue reduction, and productivity improvement. Relationship Management • Establish trusted advisor relationships with customers and distribution partners., • Develop customer champions and executive sponsors., • Maintain high levels of customer satisfaction and account engagement., • Collaborate with distributor partners and HexArmor sales teams. Team Collaboration • Work closely with the Product Manager and Sales to advance opportunities., • Provide customer feedback, competitive intelligence, and market insights., • Support trade shows, industry events, and customer training initiatives. Sales Operations • Maintain accurate opportunity tracking and forecasting within Salesforce., • Manage territory expenses and travel budget., • Consistently achieve or exceed assigned sales objectives. QUALIFICATIONS REQUIRED • Proven ability to develop new business and exceed sales goals., • Strong consultative selling and relationship-building skills., • Ability to manage complex sales opportunities involving multiple stakeholders., • Excellent presentation and communication skills., • Strong organizational and territory management capabilities., • Experience selling industrial technology, safety solutions, automation, ergonomics, software, or capital equipment preferred., • Ability to travel 75% or more. EDUCATION & EXPERIENCE • Bachelor's Degree preferred., • 3+ years of industrial, technology, safety, healthcare, or related B2B sales experience., • Experience calling on manufacturing, warehousing, logistics, distribution, or industrial customers preferred. COMPENSATION • Base Salary plus Quarterly Commission HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law. At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial. If you require a reasonable accommodation during the application or interview process, please let us know. *Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen.

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. _ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years _: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. _: See why we are consistently recognized on Fortune's Best Workplaces lists. Connect with Us on Socials: _ - follow us for company updates, employee stories, and career news. Job Summary: As a Senior Customer Success Manager at Drata, you’ll be at the forefront of helping global companies build trust at scale. You’ll work with some of our largest and most regulated customers—advising on complex compliance programs and turning Drata into a strategic pillar of their security posture. This is a high-impact, high-visibility role where you’ll own executive relationships, shape long-term success plans, and guide customers through frameworks like SOC 2, ISO 27001, HIPAA, and FedRAMP. More than just a CSM, you’ll be a partner in your customers’ growth—connecting product capabilities to real business outcomes and influencing how they scale securely. We’re looking for someone who is driven by purpose, motivated by outcomes, and grounded in trust and accountability. At Drata, you’ll join a mission-led team that moves with urgency, leads with humility, and builds with intention. You won’t just support customers—you’ll help shape the future of compliance automation alongside some of the most thoughtful and driven minds in SaaS. The candidate for this role must be located on Pacific Time Zone. What you’ll do: Lead strategic relationships with commercial customers—earning executive trust and becoming a go-to advisor on compliance program success Drive outcomes, not just adoption—develop success plans, track KPIs, and proactively identify risks and opportunities for growth Guide customers through frameworks like SOC 2, ISO 27001, HIPAA, PCI, and FedRAMP—ensuring they get more than checkboxes: real, measurable progress Own key moments across the customer journey—from onboarding to renewal—with health checks, QBRs, and tailored Mutual Action Plans Translate voice of the customer into action—partnering cross-functionally with Product, Engineering, Sales, and Support to influence roadmap and remove friction Champion continuous improvement—both in how our customers scale securely and in how we scale our own processes, playbooks, and strategies Promote what’s next—drive adoption of new features and ensure Drata continues to evolve alongside each customer’s business What you’ll bring: Deep understanding of compliance frameworks such as SOC 2, ISO 27001, HIPAA, PCI, or FedRAMP, and how they apply to customer environments and business outcomes. (Required) 4+ years of experience in security, compliance (GRC), or identity and access management, supporting commercial or enterprise customers or programs. (Required) 6+ years of experience in Customer Success, Consulting, or Strategic Account Management within a B2B SaaS company, with a strong focus on commercial or enterprise engagement and long-term customer value. (Required) Proven success managing complex relationships, including executive alignment, stakeholder navigation, and success planning across multi-product or regulated environments. Strong communication skills with the ability to confidently lead conversations with both technical and non-technical stakeholders—particularly around compliance, risk, and automation. Strategic, outcomes-driven mindset with a knack for translating compliance goals into scalable workflows and measurable impact. Proficiency with tools such as Salesforce, Catalyst (or similar CS platform), Sigma, and Jira, and a strong understanding of customer workflows and reporting. Comfortable working in a cross-functional, async-first environment, where you demonstrate trust in teammates, take ownership with humility, and move with urgency and resilience to deliver value to customers. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your _. Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $152,000 - $187,700 Tier 2: $136,800 - $168,900 Tier 3: $121,600 - $150,200 You can view which tier applies to where you plan to work_. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

Job Title: Senior Product Manager, RCM AI Location: US - Remote Travel to Office expectations For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out and connect with us on and _. Position Summary: As a Senior Product Manager at PointClickCare, you will own and drive the AI product roadmap for Revenue Cycle Management, starting with Billing Advisor, our AI-powered platform that identifies potential billable events for skilled nursing and senior living facilities, and extending to the next generation of AI advisors across pre-billing validation, collections, and claims workflows. This is not a greenfield role. You are taking ownership of a product that is live with customers and heading into general availability. You will work in a complex, high-stakes domain where your product outputs directly affect whether facilities get paid and whether claims are denied. You need to be equally fluent in AI product behavior and billing workflows. You contribute to the vision and strategy of your product area, define and own roadmaps, and drive execution and delivery of compelling value to users and customers. To succeed in this role, you combine product management experience in AI or ML-powered products with a working understanding of how AI recommendations translate into real operational outcomes for billing and RCM teams. You bring a collaborative approach to leadership, a track record of shipping AI products to production customers, and the credibility to earn the trust of both engineering teams and clinical-financial end users. Key Responsibilities: • Own the full product lifecycle for one or more RCM AI Products from 0-1, GA launch, and through growth. This includes managing active customers, defining adoption metrics, tracking recommendation utilization, and driving expansion., • Define and own the roadmap, prioritizing opportunities across billing, claims, collections, and pre-billing workflows where AI can reduce denials, surface missed revenue, and reduce manual effort., • Translate AI model outputs, confidence thresholds, and recommendation accuracy tradeoffs into product decisions and customer-facing feature design., • Define success metrics for AI products that go beyond traditional SaaS KPIs, including recommendation adoption rate, billing event capture rate, and measurable revenue impact per customer., • Partner with advanced technology, data science, engineering teams, and other cross-functional teams to evaluate model performance, define customer feedback loops, and close the gap between AI output quality and customer trust and adoption., • Use qualitative and quantitative techniques to understand current and future customer needs, including direct engagement with billing managers, RCM directors, and facility operators., • Understand company strategy and contribute to the multi-year RCM AI roadmap, identifying the sequence of AI advisors that maximize customer value and PointClickCare's competitive differentiation., • Prioritize product investments and trade-offs using data-driven analysis and good judgment to build compelling business cases and quantify return on investment., • Engage with UX, Engineering, Technical Writers, and other product managers using agile processes and Design Thinking to ensure concepts are valuable and feasible., • Work with Sales, Marketing, Professional Services, and Customer Success to drive successful product launches, beta programs, and customer adoption of AI capabilities., • Participate in industry events and lead customer-facing and partner-facing engagements as a product expert., • Understand the competitive landscape for AI in RCM and healthcare billing., • Inspire, energize, and motivate cross-functional teams. Required Skills & Qualifications: • Bachelor's degree in business, Healthcare technology, computer science, or a related field., • 5+ years of software product management experience, with at least 2 years as the primary product owner of an AI or ML-powered product shipped to production customers., • Healthcare billing, revenue cycle management, or claims experience is required. Candidates without working knowledge of RCM workflows, payer operations, or medical billing will not be competitive for this role., • Demonstrated track record of managing products through beta programs and into general availability, including customer onboarding, adoption tracking, and post-launch iteration., • Experience defining success metrics and feedback loops for AI products, including recommendation adoption, model performance monitoring, and customer trust signals., • Ability to work at the intersection of domain expertise and AI product design, translating billing workflow knowledge into AI feature requirements and vice versa., • Strong written and oral communication skills with internal and external stakeholders, including the ability to explain AI behavior and limitations to non-technical customers and executives., • Solid understanding of agile practices and experience working with cross-functional teams including data science and ML engineering., • Experience managing SaaS products. US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $207,900 - $231,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks • Benefits starting from Day 1, • Retirement Plan Matching (RRSP & 401K), • Flexible Paid Time Off, • Lifestyle/Wellness Spending Account, • Parental & Caregiver Leaves, • Fertility & Adoption Support, • Continuous Development Support Program, • Employee Assistance Program, • Learning Programs & Resources, • Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact _ should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote $207,900 - $231,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

As a cybersecurity engineer you will work side-by-side with clients that are changing the world across industries such as healthcare, manufacturing, finance, utilities, government, outdoor recreation, and everything in between! You will become a subject matter expert on bleeding-edge technology and solve problems even when you can’t find the answer on an obscure Internet forum. Your work will protect sensitive data for thousands of patients, safeguard millions of financial transactions, and keep critical infrastructure operational. This role will own entire projects and engage with clients as their trusted advisor, driving forward critical efforts to strengthen their cybersecurity posture and ensure their data is secure. From forensic investigations to running workshops, we learn by doing. Sound like a lot of responsibility? You bet! Some specifics: • Apply emerging technologies at all layers of the technology stack, including systems, networks, and applications, • Analyze and improve infrastructure and application cybersecurity, performance, and availability, • Draft high-value, detailed documentation on everything from technology reviews and incident findings to application vulnerabilities and cybersecurity program plans, • Conduct periodic system and network vulnerability scans using tools such as Nessus, Nmap, and Wireshark, • Analyze application and infrastructure security utilizing penetration testing, • Investigate suspected cybersecurity breaches and run forensic investigations, • Perform incident response and disaster recovery, including steps to minimize impact and restore critical operations, • Help clients successfully integrate technologies such as AI into their business while providing guidance around security and privacy risks, • Build relationships with existing clients and obtain new clients of your own, leading complete sales cycles, including proposal writing and closing the deal!, • Strong client-focused work ethic, • Passion for technology, • The ability to multitask and re-prioritize on the fly, • A keen eye for detail and incremental improvements, • Ability to thrive in a fast-paced, high-action environment, • Hands-on experience in a production environment with relevant technologies, • Excellent consulting, communicating, and relationship-building skills, • 4-year college degree, • A willingness to travel occasionally (2-3x/year) Our people are committed to supporting each other and our clients like family. We are resilient AF and know what it is like to operate in hard situations together. Each day here offers an opportunity to challenge yourself personally and professionally alongside a team that wants to see you succeed. If you are the kind of person who isn't looking for your typical 9-5 career and won’t leave well enough alone, then you will feel right at home. • You're looking for a technology startup and value the independence entrepreneurship offers., • You LOVE applying technology, and you spend time learning new platforms, systems, or tools... just because it's fun and really frickin' cool!, • You thrive on teams of hard-working, detail-oriented, committed individuals., • You want to work in beautiful _., • You want exposure to all kinds of industries, technologies, and cloud platforms! Bring all the things!, • You love a challenge and are comfortable solving problems for which there may not be a clear-cut answer., • You can commit to living by our _., • $85,000/year - $125,000/year (depending on applicant's credentials and experience), • Generous PTO | Health, Dental, Life Insurance | Flexible Schedule | $1000 Outdoor Pass | Parental Leave | 401k Matching | Sabbatical | Professional Development | Dog-Friendly Office | Charitable Match | Paid Volunteer Time | Cell Phone Reimbursement | Team Retreats | Micro-Bonuses | Partial Remote Work Options, • 4-day work week Proof of current COVID-19 vaccination status is a requirement for employment at Rule4. Flu vaccinations also required. Rule4 embraces diversity and equal opportunity in a serious way. We are committed to building a skulk of foxes that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation and gender identity), national origin, disability, age, genetic information, military affiliation, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms our commitment to the principles of fair employment and the elimination of all discriminatory practices. Due to government contract requirements this role requires US Citizenship.

Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC. Position Description Customer Success Manager - Higher Education SaaS US - Remote About the Role We are seeking a Customer Success Manager - Higher Education SaaS who takes ownership of post-implementation accounts, builds deep customer relationships, and drives measurable outcomes in retention and revenue growth. This is a high-ownership, player-coach role suited for someone who blends the relationship skills of a trusted advisor with the commercial instincts of a revenue contributor. While the role includes one direct report, it remains highly hands-on and execution-focused. You will take over accounts approximately one year after implementation, serving as the primary partner responsible for customer health, expansion, and long-term satisfaction. You will also support our AI enabled initiative program that integrates services with software to deliver greater value beyond traditional software delivery. The Role: • Own a portfolio of post-implementation accounts, acting as the primary point of contact for relationship management, escalations, and ongoing success, • Build strong, trust-based customer relationships by proactively identifying challenges, anticipating risks, and driving solutions that improve retention and outcomes, • Monitor customer health metrics (NPS, adoption, survey scores) and take proactive action to reduce churn and increase reference ability, • Facilitate regular cadence meetings (biweekly, monthly, or quarterly) with customers, providing actionable insights and data, • Coordinate with implementation, product, and support teams to resolve escalations and deliver a seamless customer experience, • Secure customer participation in case studies, references, and community engagement initiatives, • Carry and achieve a commission quota tied to upselling training, professional services, and product expansions within existing accounts, • Identify and close back-to-base selling opportunities for additional recurring revenue and new ARR within the existing customer base, • Drive renewals, adoption, and long-term customer value by aligning recommendations with customer business goals and student needs, • Ensure pricing and contracts are current; lead negotiations and assist with collections of past-due amounts where applicable, • Develop a data-driven approach to measuring and improving customer health, engagement, and lifetime value, • Establish scalable CS processes, automate workflows, and leverage tools (HubSpot, Jira, Confluence, Circle, etc.) to increase efficiency, • Leverage customer feedback and product usage data to drive roadmap input and continuous improvement, • Build documentation, training materials, and scalable processes to support future team growth and operational efficiency Qualifications for Success • 5+ years of experience in Customer Success, Account Management, or a related role within a SaaS environment, • Background in higher education SaaS strongly preferred; healthcare SaaS or health tech software is a strong secondary option, • Demonstrated history of quota attainment and revenue contribution in a CS or account management capacity, • Experience with upsell and expansion motions within existing accounts, with ability to articulate year-over-year retention metrics and quota performance, • Proven job stability with at least one tenure of 3–5 years demonstrating depth of experience and long-term commitment, • Strong communication and relationship-building skills; able to navigate complex customer situations with confidence and professionalism, • Data-driven mindset with the ability to use customer health metrics, usage analytics, and feedback to guide decisions and strategy, • Ability to balance strategic thinking with hands-on execution, comfortable rolling up your sleeves and doing the work, • Proactive, solutions-focused approach with the ability to create structure and operate effectively in fast-paced, evolving environments, • Cross-functional collaboration experience; ability to partner with product, sales, support, and leadership to advocate for customers and drive alignment The on-target earnings (OTE) for this position is USD $120,000, comprising 80% base salary + bonus and commission above. Actual compensation may vary based on market conditions, location, and job-related skills and experience. Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Recruitment Notice Banyan Software may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: • Verify that all communications from our recruiting team come from an @banyansoftware.com email address., • Remember, employers will never request payment or banking information during the hiring process., • If you receive a suspicious message, do not respond — instead, forward it to _ and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant.

We are looking for a Customer Success Manager for Brazil and who will be working fully remotely, to help implement, educate and train our new and existing clients on all aspects of our SaaS platform and for them to get the most out of the features and tools it contains. Not only are you helping our clients to use and navigate our platform, But helping them to successfully integrate our platform into their daily processes within their practice/Clinic in a seamless way. • Provide mentorship and guidance through demonstrable knowledge of the Crisalix platform solutions by acting as a consultant to the client., • Develop a trusted advisor relationship with clients and a solid technical support for all product needs of the platform throughout the customer journey through e-mail, live chat, Skype, or telephone., • Encourage refresher training and training on new functionalities to ensure the client is getting the optimum use from the platform capabilities., • Constantly training on best practices., • Be willing to learn and hence have a deep understanding of the software perfectly and to know how to explain it to a client that might not be very tech savvy., • To adapt your speed of teaching to the understanding speed of the client., • Experienced at training people in the past on solutions using a tablet device., • Work closely with the company C-Suite to ensure CS company processes are followed intricately., • Been capable of identifying client concerns or possible additional commercial opportunities that could be addressed with the help of the sales team., • Ensure the client has access to all online learning resources, • Customer retention management., • Information’s escalation and feedback from the users to the marketing and development team., • Have 2+ years of experience Tech support or/and Sales within a B2B SaaS or SW company., • You must be based in Seoul or Busan, South Korea, • Are tech savvy with a strong desire to build and support relationships and expand product use within a customer environment., • Fluent/Native in Spoken and written Korean ,Plus have a good level of English (B2+)., • Possess excellent judgement with consultative, problem solving, and escalation resolution skills., • Be very customer support focused and have the ability and understanding on how to convey knowledge to clients with differing levels of existing technical knowledge., • Superior written and verbal communication skills; able to communicate clearly and in a compelling manner to audiences of various levels., • Strongly sales-oriented, hands-on personality with Customer Service orientation, • An organised and enthusiastic attitude, with a keen eye for accuracy and detail, • Experience working in B2B and luxury/niche B2C companies/the aesthetic industry and or medical field would be a plus., • A Tech support or/and Sales background., • Have empathy and patience with a strong desire to give the best possible in terms of training and support., • Be resilient, enjoy ambiguity, and thrive in a fast-paced agile environment., • Be a brand ambassador and deliver a superior client experience., • Have the ability to follow the process and maintain the highest levels of confidentiality.At Crisalix, prior to any aesthetic or reconstructive procedure, we help doctors and educate patients by answering their fundamental questions, thanks to our state of the art online 3D visualisation solutions. Our proprietary platform is used by patients, leading medical aesthetic brands and the most recognized healthcare professionals around the world throughout the full patient journey, establishing us as the market leader. With our unbeaten key improvements on the main medical and business metrics, we are delighted and proud to enhance the beauty journey of people around the world day after day. The team: We are an International technology engineering organisation focused on people and our product. At Crisalix we work hard, and we have a beautiful project ahead of us to make a company that's an excellent place to work.

We are looking for a Customer Success Manager for Brazil and who will be working fully remotely, to help implement, educate and train our new and existing clients on all aspects of our SaaS platform and for them to get the most out of the features and tools it contains. Not only are you helping our clients to use and navigate our platform, But helping them to successfully integrate our platform into their daily processes within their practice/Clinic in a seamless way. • Provide mentorship and guidance through demonstrable knowledge of the Crisalix platform solutions by acting as a consultant to the client., • Develop a trusted advisor relationship with clients and a solid technical support for all product needs of the platform throughout the customer journey through e-mail, live chat, Skype, or telephone., • Encourage refresher training and training on new functionalities to ensure the client is getting the optimum use from the platform capabilities., • Constantly training on best practices., • Be willing to learn and hence have a deep understanding of the software perfectly and to know how to explain it to a client that might not be very tech savvy., • To adapt your speed of teaching to the understanding speed of the client., • Experienced at training people in the past on solutions using a tablet device., • Work closely with the company C-Suite to ensure CS company processes are followed intricately., • Been capable of identifying client concerns or possible additional commercial opportunities that could be addressed with the help of the sales team., • Ensure the client has access to all online learning resources, • Customer retention management., • Information’s escalation and feedback from the users to the marketing and development team., • Have 2+ years of experience Tech support or/and Sales within a B2B SaaS or SW company., • Are tech savvy with a strong desire to build and support relationships and expand product use within a customer environment., • Fluent/Native in Spoken and written Portuguese ,Plus have a good level of English (B2+)., • Possess excellent judgement with consultative, problem solving, and escalation resolution skills., • Be very customer support focused and have the ability and understanding on how to convey knowledge to clients with differing levels of existing technical knowledge., • Superior written and verbal communication skills; able to communicate clearly and in a compelling manner to audiences of various levels., • Strongly sales-oriented, hands-on personality with Customer Service orientation, • An organised and enthusiastic attitude, with a keen eye for accuracy and detail, • Experience working in B2B and luxury/niche B2C companies/the aesthetic industry and or medical field would be a plus., • A Tech support or/and Sales background., • Have empathy and patience with a strong desire to give the best possible in terms of training and support., • Be resilient, enjoy ambiguity, and thrive in a fast-paced agile environment., • Be a brand ambassador and deliver a superior client experience., • Have the ability to follow the process and maintain the highest levels of confidentiality.At Crisalix, prior to any aesthetic or reconstructive procedure, we help doctors and educate patients by answering their fundamental questions, thanks to our state of the art online 3D visualisation solutions. Our proprietary platform is used by patients, leading medical aesthetic brands and the most recognized healthcare professionals around the world throughout the full patient journey, establishing us as the market leader. With our unbeaten key improvements on the main medical and business metrics, we are delighted and proud to enhance the beauty journey of people around the world day after day. The team: We are an International technology engineering organisation focused on people and our product. At Crisalix we work hard, and we have a beautiful project ahead of us to make a company that's an excellent place to work.

SENIOR QUALITY IMPROVEMENT ADVISOR Job Code: SRQIA Reports To: Director, Data Insights & Population Health Base Location: Colorado Only Work Status: Virtual Office Minimum Starting Monthly Range: $6,943 Hiring Range (Monthly Pay): $6,943 - $8,083 Full-time / Part-time Full-time Exempt / Non-Exempt Exempt Risk Designation: Extremely High Summary The Senior Quality Improvement Advisor will be responsible for a variety of tasks related to supporting design and implementation of strategic plans for healthcare delivery transformation and population health initiatives. The Senior Quality Improvement Advisor will be a liaison with community partners, identifying data and reporting needs and collaborating to develop solutions that support stakeholder and participant objectives, while achieving programmatic and organizational goals. Senior Quality Improvement Advisor will be an expert in health information technology, healthcare markets including rural health, and value-based payment reform and models of care. This position will support leading and fostering collaboration across departments and cross-functional teams at Contexture. This position is based in Denver Colorado and requires local residency. Our strategic flexibility allows for local work from home opportunities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities include the following: • Engages with diverse participant groups both in person and virtually to assess data and reporting needs, support quality improvement initiatives, and strengthen relationships with participants and stakeholders., • Serves as a lead in engaging and working with complex participants including rural healthcare providers, navigating challenges with strategic guidance and tailored support to ensure success in programs., • Leads program management efforts in collaboration with Director, ensuring strategic alignment on direction, priorities, and execution across teams and initiatives., • Monitor progress, manage risks, and ensure timely delivery of program milestones., • Coordinate resources across teams to ensure efficient execution and avoid bottlenecks., • Communicate program status, risks, and outcomes to leadership and other key stakeholders., • Support the Director, Data Insights & Population Health in developing and executing key strategic priorities., • Prep for, schedule and facilitate quality improvement (QI) meetings with participants and hospitals including leading QI techniques such as process mapping, fishbone diagrams and PDSAs., • Assist participants in adopting alternative visits, including telehealth and patient portal communication., • Have an in-depth understanding of EHRs and HIEs including best practices for utilization of all HIT technology and reports and supporting EHR selection, adoption, migration., • As a lead, collaborate with Contexture teams to support monitoring and validating data reports, support development of technical assistance roadmaps, development of new reports and products to support participants and provide insight on performance improvement techniques, including:, • Analyzing data quality report results., • Measuring and auditing large volumes of data for quality issues and improvements., • Escalating data quality issues, working with teams within Contexture and with stakeholders to provide technical assistance, supporting continuous improvement efforts and ensuring data accuracy and completeness., • Evaluate and recommend new data reporting or data products needs to meet healthcare market, participant needs., • Supports the development of training materials for internal teams and external participants, ensuring content aligns with program goals and best practices., • Support gathering customer requirements for data solutions, define data solution vision, and coordinate across Contexture with appropriate teams to ensure seamless integration and delivery of data solutions., • Serve as a product owner for complex projects, including rural health transformation program work., • Guide participants on budgeting for value-based contracts., • Actively participate in assigned committees to contribute to program development, process improvement, and organizational initiatives., • Proactively identify business development opportunities with participants. Builds and maintains positive relationships with participants., • Supports Recruitment of community partners for state and federal programs, fee-for-service contracts, and data reporting and population health solutions., • Maintain expertise in the ever-changing healthcare landscape, including value-based payment models at local, state, and federal levels., • Provides mentorship and onboarding support to new staff, fostering skill development and consistency in service delivery., • Stay informed on evolving legislation and reporting requirements for participants and EHR vendors., • Attend, participate in, and present at learning collaboratives and webinars in relation to Healthcare market changes, including local, state, and federal reporting programs., • Work collaboratively with community partners., • Collaborates with all Contexture operations and technical teams to identify and support participants within all managed programs, including achieving data quality standards., • Ensure consistent adherence to Scrum Framework while guiding and supporting and leading Agile transformation initiatives., • Performs other related duties as assigned. Skills • Extensive experience working with clinicians and hospitals on quality improvement efforts and EHR workflows., • Proven customer service skills., • Outstanding attention to detail., • Excellent organizational skills., • Comprehensive knowledge of EHRs and Health Information Exchange:, • Experience with facilitating issue resolution between participants and EHR vendor, • Solid verbal and written communication skills., • Strong process orientation, problem solving and troubleshooting skills and a firm commitment to quality and population health., • Project management experience, including experience with agile sprint methodologies and project management software., • Strong understanding of HL7, C-CDA and XDS.b standards and protocols, and HIE standards and protocols. Proficiency in healthcare clinical codes sets such as SNOMED, LOINC, CPT, ICD, RxNorm, etc. • Expertise in Value Based and Alternative Payment Models., • Clinical health care experience in either an ambulatory or inpatient setting is desirable., • Experience working with Salesforce a plus., • Proficiency in a Windows environment, including MS Office suite with intermediate Excel skills., • Scrum Master and/or Product Owner certification preferred., • Commitment to Contexture mission and strategic direction., • Strong sense of personal responsibility in achieving the organization’s goals in a team environment., • Supports and contributes to the organization’s culture in a way that allows others to feel appreciated, included, and valued., • Team player – able to excel in structured and unstructured environments., • Previous experience as a Practice Facilitator and/or clinical health IT advisor role a plus., • Strong expertise in the following:, • Alternative Payment Models Accountable Care Organizations, • Value-based Payment Reform and models of care, • NCQA Patient-Centered Medical Home, • Bodenheimer building blocks, • Quality Reporting/Programs, • Quality Improvement methodologies and best practices, • Clinical Quality Measures (CQM), • Experience with CQM data definitions and value sets, • Experience with mapping including: LOINC, CPT, ICD, SNOMED a plus, • Experience with registries a plus, • Electronic Health Record functions, • Medical Home Model, • Agile and Scrum methodologies, • Health Information Exchange, • Knowledgeable about Health Information Exchange., • Familiarity with Agile tools., • Adapts well to change and guides others through transitions., • Possesses a strong work ethic and works independently with little supervision., • Communicate proactively and clearly regarding project updates and progress on assigned projects., • Experience in the health care industry., • Effectively and efficiently manage multiple priorities and projects in a dynamic environment., • Ability to establish and meet deadlines in a fast-paced environment., • Outstanding communication skills – the ability to communicate at all levels., • Ability to produce high levels of customer satisfaction and commitment., • Goal-oriented and motivated to meet and exceed expectations., • Supports and contributes to the organization’s culture in a way that allows staff to feel appreciated, included and valued., • Ability to understand the big picture while working at a detailed, task-based level., • Self-starter with a proactive approach to conflict resolution and a strong drive to deliver results., • Valid driver’s license. Education/Experience • Minimum of 7+ years of healthcare experience in a clinical, administration or technology environment with 2+ years of Quality Improvement methodologies desired., • Bachelor’s Degree in Healthcare, Business Administration or related field required; equivalent directly related work experience may be considered in lieu of a degree. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The position may require occasional availability for after-hours work, outside of regularly scheduled hours. The position may require ability to periodically drive to and from clients, conferences and / or events; and / or limited travel, including occasional travel out-of-state. This position is expected to be exposed to, process, or handle sensitive information including but not limited to Protected Health Information (PHI), Personally Identifiable Information (PII), financial information, etc. As such, the holder of this position is expected to comply with all applicable laws, regulations, organizational policies, and compliance expectations. Physical Demands The physical demands described here are representative of those necessary to perform the essential functions of the role: • Frequent communication and information exchange., • Regular movement within the office to access equipment and materials., • Ability to remain stationary for extended periods (approximately 50% of the time)., • Continuous use of computers and office equipment (e.g., keyboard, monitor, printer)., • Frequent handling of materials up to 10 lbs; occasional handling up to 30 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities and / or qualifications associated with the job. Benefits: The organization provides a comprehensive benefits package. For details, please request a Benefit Summary from our Benefits Department. The organization is an inclusive Equal Opportunity Employer. We do not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other status protected by law or regulation.

At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. We are looking for a Lead Research Advisor to join our growing Customer Success department. You will drive and grow important relationships by helping our customers find new ways to use our platform, ensuring they achieve maximum value from their investment. This role is a critical function that merges research expertise with a customer success motion, focusing on driving platform adoption and mitigating churn risk. You will also directly manage and work closely with a team of Research Advisors to design, recruit, and field research projects for our customers. You will have a chance to make a real difference for Dscout’s customers and build your career at the intersection of customer success and research. You are an incredible communicator and a genuine, creative problem-solver. You are our customer’s dedicated partner in success, helping them learn a new digital tool, execute powerful research, and maximize the return on their Dscout subscription. You collaborate closely with Account Directors to help to identify Dscout methodologies that best meet customer needs, build new use cases, identify growth opportunities, and ensure strong platform adoption across their organization. Internally, you are our customers’ champion, driving larger improvements to the platform and overall user experience. In addition to your work with customers, you enjoy coaching, mentoring, and helping junior staff do their best work every day. The Lead Research Advisor position is among the most central to Dscout’s operations, so you’ll work with people from across the company on a regular basis, especially our product, engineering, and sales teams. If this sounds like you, apply today! • Act as a Dscout expert to train and educate customers on functionality and Dscout methodology, driving wide and deep platform adoption., • Consult with customers to provide specific recommendations for their research designs on our software platform, ensuring successful outcomes and value realization., • Collaborate with customers to run high-impact research projects on Dscout, including planning, design, recruiting, fielding, and client engagement., • Equip customers to derive insights from data using Dscout’s analysis tools., • Work closely with our Sales team to ensure customer retention, identify expansion opportunities, and proactively mitigate risk of churn., • Manage 1-3 Research Advisors, prioritizing workload, coaching on work performance, and professional growth., • Travel occasionally for onsite customer visits where you will build relationships, train and share best practices, and gather feedback to bring directly back to our Product team., • Act as a customer advocate by sharing feedback internally to continuously improve Dscout’s product offerings., • Provide support and guidance to research participants (who we call “Scouts”)., • 5+ years experience in research, ideally with exposure to a Customer Success or consulting model., • Lead complex, high-impact research engagements for in-house or for clients across all phases of qualitative research, especially scoping/planning, design, recruiting, fielding, and analysis a plus., • Proven ability to consult with clients/customers to drive product adoption and maximize customer lifetime value., • 1+ years of experience as a people manager., • BA/BS degree in anthropology, sociology, market research, design research, HCI related field, or equivalent work experience., • Excellent communication skills, both oral and written. Naturally able to strike a balance between friendly and professional in all communications., • Able to work both collaboratively and independently, proven experience collaborating with and mentoring team members., • Strong critical thinking skills; excited by the prospect of creative problem solving in the research and SaaS space alongside colleagues and customers., • Flexible and eager to learn new things each and every day., • Empathetic to others’ needs and circumstances., • Highly organized, efficient, and detail-oriented., • An innate curiosity about how and why people behave the way they do, and a desire to better understand complex behavioral problems and find solutions to those problems. Of course, what is outlined above is an ideal set of expectations; however, business needs and other projects and tasks may shift, and additional tasks could be assigned at the discretion of your manager. About Dscout Dscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we’re at the cutting edge of experience research technology. The power of research drives us - how in-context insights from real people can build more enjoyable products and services. We prioritize learning, sharing, and building. We also deeply value being a diverse and inclusive team and company and look for team members who align with that belief. Join our dynamic team and help shape product roadmaps and business strategies for the world’s most loved brands. It doesn't stop there. When you join the Dscout team, you will get: • A strong and competitive compensation package with a built-in bonus and equity program., • An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more., • An education stipend to support your growth & development, and a remote work stipend., • A company that is open and transparent with our team. You will know what is happening and why it matters. Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. If you need reasonable accommodations for any part of the employment process, please email us at accommodations@dscout.com with the nature of your request and your contact information. We'll do everything possible to ensure you're well-prepared for success during our interview process, while also upholding your privacy, including accommodating any special requests. Please note that only inquiries regarding requests for reasonable accommodation will be responded to from this email address. When you apply at Dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our . Dscout participates in the E-Verify program in certain locations, as required by law. Location Flexibility: Dscout is proud to support a remote-first workforce and enable employees to work from almost anywhere. At this time, however, we are unable to hire in the following locations: Montana, Hawaii, Alaska, and Washington DC. NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM

📍Location • U.S. based role aligned to the Central Time Zone, • Candidates located in Southern U.S. with reasonable access to a major commercial airport are well suited to this role, • Frequent domestic travel to customers required (30 - 50%), • Limited international travel to Europe as required, • Regular collaboration with global teams across the U.S., Europe, and Canada, • Occasional out-of-hours support to align with global operations and compliance needs ✈️ Travel • Onsite travel to customer sites is required (30% - 50% +roughly), • While this is a remote role we believe in meeting customers in person to build lasting relationships (and you will too), • Occasional travel to European HQ 🗽 Eligibility to work in USA • Unfortunately, we cannot offer USA work permits /USA visa sponsorship, • Candidates will already hold the right work in the USA at time of application. About the Role We are seeking a high-performing, consultative sales professional to serve as Regional Business Development Director – Southern U.S. This is a hunter-focused individual contributor role responsible for building and growing revenue across the western United States. The ideal candidate brings deep knowledge of the U.S. anatomic pathology market and has experience calling directly on hospital-based pathology groups, independent reference labs, physician office labs (POLs), and academic medical centers including pathologists, medical directors, lab administrators, and health system leadership. The successful candidate will understand pathology workflow, subspecialty coverage gaps, CPT billing structures (including professional component billing such as 88305-26), and the financial pressures facing pathology practices today. Joining us means shaping the Digital pathology field, rather than watching from the sidelines. • As Regional Business Development Manager / Director for Southern USA, you will own a large, largely untapped territory., • This is a true sales hunter & individual contributor role., • There is no team to hand things off to. You’ll be the hunter, going out actively to establish new leads and win new business in a territory with tonnes of potential., • This role is supported by our North America marketing team and Chicago based operations team. What You Will Be Responsible For Territory Development & New Business Growth • Build and execute a territory plan targeting hospital labs, independent pathology groups, and POLs, • Develop and maintain a qualified pipeline aligned with revenue target, • Prospect actively through direct outreach, industry networking, conferences, and referrals, • Convert qualified opportunities into signed service agreements Consultative Selling • Position Diagnexia as a scalable subspecialty coverage solution, • Identify client pain points including:, • Subspecialty coverage gaps (e.g., GI, GU, Derm, Breast), • Rising locum tenens costs, • Recruiting challenges in difficult geographies, • Turnaround time pressures, • Burnout and uneven workload distribution, • Demonstrate financial and operational ROI versus traditional staffing models Relationship Management • Develop trusted advisor relationships with Pathologists, Medical Directors, Laboratory Directors, Hospital administrators, • Support onboarding and long-term account growth Sales Execution & Reporting • Maintain disciplined CRM documentation, • Forecast accurately, • Manage sales cycle timelines, • Collaborate with marketing and operations teams Required Skills and Experience: • You’ll be Southern USA based (given customer timezone & international teams), • You are comfortable with regular travel on site (30 - 50%), • To thrive here you bring deep familiarity with regional, and ideally national US diagnostics markets, with a focus on anatomic pathology or digital pathology, • 2-4+ years selling into U.S. hospital pathology groups, independent reference labs, or physician office laboratories., • Demonstrated experience calling directly on pathologists, medical directors, and lab administrators., • Strong understanding of anatomic pathology workflows including accessioning, slide digitization, subspecialty sign-out, and reporting., • Familiarity with CPT coding and professional component billing (e.g., 88305-26)., • Experience selling services (not just capital equipment) with recurring revenue models., • You know how to navigate to pathologists, medical directors, and lab directors, and you already have or can rapidly build a strong network., • You understand the decision making dynamics behind outsourcing pathology and diagnostic services and can engage credibly with pathologists, medical directors, laboratory directors, and operational leaders., • Proven ability to engage & transform leads into sales, • Track record of exceeding KPI’s/ Targets - comfortable as a hunter going out to find new business, • You’re motivated by building something from the ground up in a company that is reshaping how pathology works for patients and providers., • Experience with GLP regulations or software will be ‘a distinct advantage’ Soft Skills (vital for success & asses at all stages of Interview) 🔥 Passion for sales • Demonstrated passion for prospecting and new business development., • Every new lead gives you energy, every close feels like a win, and the hunter mentality isn’t an act — it’s how you operate. 💪 Resilience • You’ll hear plenty of no, not now, maybe next quarter, and you won’t waste hours chasing ghosts., • You bounce back fast, pivot to real prospects and keep going until you land the yes that actually matters. 🎯 Follow-up and prioritisation • You follow up like it’s a competitive sport, keep your pipeline honest, • You know exactly who’s worth your time and who isn’t. 📅 Self-directed discipline • You build your own daily hit list, stick to it and execute with the consistency of someone who knows small wins stack up quickly. 🗣️ Communication and influence • You communicate clearly, influence confidently and don’t get rattled when things don’t break your way. ⚡ Flexibility and opportunism • When a genuine opportunity shows up, you switch gears instantly, jump on it and close before the window shuts., • Ownership and drive, • You’re self-driven, self-directed and act like you own the territory (western USA) because, well, you do. What are the benefits of working with _? 💼 Competitive salary with performance based annual increments. 💰 Commission. 🩺 Healthcare benefits. ❤️ A true sense of meaning in your work by contributing to better patient outcomes. 🚀 The opportunity to work alongside a world-class, high performing team in a hyper-growth startup environment. 📈 Regular performance feedback and significant career growth opportunities. 🌎 A highly collaborative and supportive multicultural team. About Us , a subsidiary of Accelerating Certainty and Pioneering Pathology Services. _ began in Dublin in 2017 and has since grown to more than 230 people across Dublin, Exeter, Oxford and Chicago, all focused on one outcome: faster, more accurate diagnoses and stronger support for the clinicians who deliver them. _ sits at the heart of the Deciphex mission, to close the global pathology gap and bring certainty where it’s needed most. Our cloud-based service gives hospitals instant access to world-class subspecialist pathologists, reducing long waits and helping clinicians make confident decisions for patients who don’t have time to spare. Every case we handle has a direct line to someone’s treatment, someone’s clarity, someone’s future. We are software developers, clinical specialists, AI engineers and operations experts who think as one team. We trust our people to deliver, give them space to do their best work and create an environment where ambition and enjoyment can sit side by side. Read more about us and more about our incredible team on our Careers Page The above Job Description reflects the requirements of this position at time of issue. As duties and responsibilities change and develop, this will be reviewed and may be subject to amendments. Diagnexia is an equal opportunities employer and we are committed to the principle of equality. All qualified applicants will be considered for employment without regard to age, race, religious beliefs, political views, gender identity, affectional or sexual orientation, national origin, family or marital status (including pregnancy), disability, membership of the travelling community or any other classification protected by applicable law. A copy of our Privacy Policy can be viewed _

🔍 What we're looking for: Humata Health Inc. is seeking a dynamic and results-driven Customer Success Manager (CSM) to join our team. As a CSM, you will play a pivotal role in ensuring the success and satisfaction of our provider customers by serving as their trusted advisor and advocate. You will guide customers through their journey with Humata Health, driving adoption, retention, and overall satisfaction while promoting long-term partnerships. 📍Location: Hybrid - Orlando, Florida, US or Remote, US ✅ Responsibilities Customer Relationship Management: Own and nurture relationships with assigned customers to ensure seamless onboarding, implementation, and ongoing support. Act as the primary point of contact and advocate for customers, proactively addressing their needs and concerns. Strategic Guidance: Establish a trusted advisor relationship with customers to drive the adoption of Humata Health’s solutions. Develop and execute success plans tailored to customers' strategic goals and operational workflows. Provide insights on industry best practices and leverage analytics to demonstrate value and ROI. Operational Excellence: Balance high-level strategic planning and manage day-to-day tactical execution and problem-solving Oversee the customer lifecycle, ensuring smooth transitions from implementation to day-to-day operations. Collaborate with internal teams, including Growth, Product Development, and SME’s, to align solutions with customer needs. Track and analyze key metrics related to Humata’s performance and to inform proactive strategies. Customer Advocacy: Serve as the voice of the customer, driving cross-functional initiatives to improve user experience and product performance. Facilitate customer feedback sessions and ensure actionable insights are integrated into product and service improvements. Renewals and Growth: Drive customer retention and renewals by consistently demonstrating value. Identify opportunities for scope expansion or additional solutions based on customer needs. Communication and Reporting: Deliver tailored reports and presentations that highlight customer outcomes, including cost savings, performance metrics, and progress toward goals. Prepare for and lead formal presentations to discuss account health and future plans. 🛠 Role Requirements Bachelor’s degree in Business, Economics, Healthcare Administration, or a related field. 5+ years of experience in a customer success or consulting role, preferably in healthcare or technology. Experience working in small teams where both strategic thinking and tactical execution are required daily Proven ability to build and maintain relationships with stakeholders at all levels, including executives and operational teams. Exceptional communication and presentation skills, with a talent for tailoring messaging to diverse audiences. Proficient in PowerBI and data analytics Strong analytical mindset with experience in tracking and interpreting key performance indicators (KPIs). ⭐Preferred Experience & Skills: Demonstrate ability to work effectively in small team environments and early-stage companies Familiarity with healthcare operations, prior authorization, or revenue cycle workflow optimization Willingness to travel as required (up to 30%). Hiring Process & Timeline We are targeting a start date of June 2026 Interview Stages: Initial phone screen with HR Hiring manager interview Case study & roundtable Reference checks Offer 🚀 Why Join Humata Health? Impactful Work: Contribute to innovative solutions that improve healthcare efficiency and patient outcomes Remote Flexibility: Enjoy working remotely while being part of a collaborative team, with access to our new office in Winter Park, FL Competitive Compensation: Enjoy competitive base compensation, equity through our Employee Stock Option Plan, and bonus-eligible roles Comprehensive Benefits: Full benefits package including unlimited PTO and 401k program with employer match Growth Opportunities: Advance your career in a fast-paced, high-impact environment with ample professional development Inclusive Culture: Join a diverse workplace where your ideas and contributions are valued Pay Transparency Humata Health will provide pay transparency information upon application to those in qualifying jurisdictions. Our salary ranges are based on competitive pay for our company’s size and industry. They are one part of the total compensation package that may also include equity, variable compensation, and benefits. Individual pay decisions are ultimately based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity. Humata Health is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Join us in our mission to transform healthcare while building a life that works in harmony both in and outside the office.

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :- 20801 Employment Type :-- Full Time Job Category :-- Sales Work Location :-- Milwaukee, WI BRIEF POSITION SUMMARY: The MSC Seller is responsible for supporting sales growth through relationship-building, account development, and hands-on learning across the sales organization. Upon onboarding, this role does not carry an assigned sales territory or portfolio. Instead, the MSC Seller shadows experienced sellers, supports accounts that are not assigned to an active sales deck, and develops foundational selling, account management, and product knowledge. Through collaboration and guided execution, the MSC Seller contributes to cross-sell and upsell activities, assists with new account acquisition, and helps deepen product penetration while delivering on-site service and high-quality customer support as needed. Once a defined sales territory and portfolio are assigned, the individual will transition into a fully aligned MSC Seller role with full ownership of account management responsibilities, including revenue growth, customer retention, and sustainable portfolio performance. DUTIES AND RESPONSIBILITIES Build and strengthen relationships with customers at both functional and executive levels to ensure retention, satisfaction, and alignment with current and future needs. Develop and execute strategies to deepen penetration within accounts, expand revenue opportunities, and achieve sales and retention targets. Serve as a trusted advisor by delivering tailored, value-driven solutions that address customer priorities. Lead the implementation of major company programs and initiatives within assigned accounts. Process orders, scan and verify incoming shipments, stock inventory, and manage returns to ensure accuracy and smooth daily operations. Leverage CRM and account management systems to track sales activity, analyze trends, and ensure accurate forecasting and reporting. Partner with internal teams to deliver operational excellence and exceed customer expectations through strong service orientation and follow-up. Drive the setup and optimization of vending and VMI services at new or existing account locations. Collaborate with sales management to design competitive pricing strategies for non-contract customers. Monitor market trends, competitors, and emerging technologies to provide customers with forward-looking solutions. Prepare and submit timely, accurate sales reports that ensure alignment with management expectations. Secures and submits customer orders for processing utilizing ordering technology. Contribute to a culture of collaboration, innovation, and accountability that reflects company values. Participate in cross-functional projects and initiatives to support broader organizational goals. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required. QUALIFICATIONS What You Need: High school diploma or GED required; 2 4 year college degree preferred. 2 3 years of outside direct sales/service experience preferred but not required. *This role requires flexibility to relocate to an assigned sales territory, which may be located outside of the candidate's current state of residence, based on business needs and territory availability. Industry experience (e.g., fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing) preferred. Strong technical aptitude with ability to read and analyze technical materials. Demonstrated ability to resolve problems, develop action plans, and drive results. Excellent communication, presentation, listening, and relationship-building skills. Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices. Strong organizational, time management, and basic math skills. High degree of integrity and ability to build long-term customer relationships. Reliable transportation, valid driver's license, and insurance as required by state law. Ability to work from a home office with personal computer and internet access. Bonus Points If You Have: • Industrial or manufacturing segment experience preferred Other Requirements: A valid driver's license may be required. This role begins without an immediately assigned sales territory and requires a high degree of flexibility. As territories become available, assignments will be made based on business needs and are not guaranteed within a preferred city or state. Candidates must be willing to relocate, if necessary, to effectively support their assigned territory. Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required Job requires visitation of customer sites, which have varying environments/conditions, layouts, and accessibility. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ( ITAR ) and/or Controlled Unclassified Information ( CUI ) *INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge, experience level and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. *By applying for this role, candidates acknowledge and agree that relocation may be required. Final territory assignment is at the company's discretion and subject to business needs. The company complies with all applicable employment laws and does not make decisions based on protected characteristics. Compensation starting at $85500 depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. (https://jobs.mscdirect.com/content/Benefits/?locale=en_US) You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

Description About Us At Soracom, our mission is Making Things Happen, For a World That Works Together. We believe connectivity has the power to transform industries, enable innovation, and help businesses solve real-world challenges. From startups launching their first connected product to global enterprises managing millions of devices, we empower our customers to bring their ideas to life. With remote teams across Japan, the US, and Europe, Soracom continues to expand its global team to keep pace with the company's rapid growth. We are an Equal Opportunity Employer and take pride in the diversity of our employees, valuing the unique experiences, perspectives, and expertise that people from different backgrounds bring to our business. We believe in Developing a Dream Team by hiring exceptional people, investing in their growth, and creating an environment where individuals and teams can do their best work. The ability to develop groundbreaking technologies is one of our key assets, and our people make it happen. Come join Soracom and help create the transformative technology that enables our customers to engineer a better world. About the Role Soracom is seeking a Customer Success Engineer / Architect to serve as the technical counterpart to our Customer Success Managers (CSMs) for strategic and high-growth accounts. This role is focused on post-sales technical engagement, with the primary objective of diving deep into existing customer deployments, understanding technical architectures and market environments, and driving retention and net revenue expansion. In this role, you will partner closely with customers to optimize their use of Soracom services, identify new opportunities for value creation, and expand overall share of wallet. You will act as a trusted technical advisor, solution architect, and strategic partner to customers operating in complex IoT environments across industries such as healthcare, energy, logistics, and industrial sectors. This position requires strong technical fluency combined with business awareness. You should be comfortable translating architectural recommendations into measurable business outcomes, helping customers achieve both technical success and commercial value. Success in this role will be measured by customer satisfaction, retention, and growth, including up-selling and cross-selling opportunities, as well as your contribution to broader sales and business objectives. Key Responsibilities • Partner with Customer Success Managers (CSMs) to support and grow assigned strategic accounts, • Own the technical success and ongoing optimization of customer deployments, • Develop a deep understanding of customer architectures, device deployments, and connectivity models, • Serve as a trusted technical advisor to customer engineering and product teams, • Lead technical discovery, demos, and presentations, adapting in real time to customer requirements, • Support solution-focused discussions for both existing account expansion, • Identify and drive expansion opportunities and support renewals through strong technical guidance, • Help customers adopt additional Soracom capabilities to increase long-term value and platform usage, • Proactively identify optimization opportunities and architectural improvements, • Troubleshoot complex connectivity and system issues in collaboration with internal teams, • Translate customer pain points into clear technical and business-aligned solutions, • Communicate customer feedback and requirements to product and engineering teams, • Collaborate cross-functionally to align customer needs with product direction and delivery, • Contribute to internal best practices and reusable assets to scale customer success efforts, • Collect and share competitive insights to inform product strategy Requirements • 7+ years of experience in IoT, networking, cloud architecture, or cellular connectivity in customer-facing roles, • Strong ability to explain complex technical concepts clearly to both technical and non-technical audiences, • Solid technical foundation in networking, cloud, and/or software development, • Demonstrated problem-solving and troubleshooting skills in complex systems and environments, • Ability to manage multiple priorities and work effectively across parallel customer engagements, • Strong interpersonal and communication skills, with experience collaborating across diverse and global teams, • Curiosity and a continuous learning mindset, with a willingness to explore new technologies and approaches, • Experience using AI tools to improve personal productivity and enhance customer engagement, • Excellent written, verbal, and presentation skills, • Willingness to travel as needed, • Bachelor’s degree in Computer Science or equivalent practical experience Desirable Experience and Skills • Experience working within IoT ecosystems, including device, connectivity, and cloud integration, • Experience developing or integrating both hardware and software solutions, • Familiarity with public cloud platforms and services such as AWS, Azure, or GCP, • Experience configuring and working with cellular hardware, including modules and gateways, • Strong understanding of network infrastructure concepts, including routing, switching, and firewalls, • Experience with APIs, system integrations, and data flow between distributed systems, • Familiarity with cellular technologies such as LTE, 5G, and eSIM, • Experience in solution architecture, technical consulting, or similar customer-facing engineering roles Location Fully remote work, must reside in the USA. Benefits • Remote-first work environment for employees based in the United States, • Flexible scheduling that supports productivity and work-life balance while accommodating customer needs and team collaboration, • Access to modern tools, a dedicated technology budget, and leading AI platforms to help you innovate, learn, and do your best work, • Opportunities for rapid learning, professional development, and career growth through exposure to complex, real-world customer challenges, • Skills-based career progression, with advancement based on impact, contribution, and performance rather than tenure, • Collaborative, globally distributed team environment with experienced and highly capable colleagues across the US, Europe, and Japan, • Comprehensive health benefits including medical, dental, and vision coverage, • Retirement benefits, including a 401(k) plan and company match, • Life insurance, including basic, voluntary, and AD&D coverage, • Paid time off, including vacation, sick leave, volunteer time and company-observed holidays, • Family-friendly benefits, including maternity, paternity, and parental leave, • Short-term and long-term disability benefits, • Employee stock option program

Job Description Administrative & Logistics Coordinator Semi-Remote | Full-Time(Must live within the Milwaukee metro area) About the RoleWe’re looking for a sharp, people-first Administrative and Logistics Coordinator to serve as the operational hub of our advisor teams across Wisconsin and Minnesota. This is a front-line position where you’ll connect families to life-changing resources, keep our advisors running at full speed, and represent Oasis to the communities and professionals we partner with every day. Key Responsibilities • Guide families through senior care options with warmth, clarity, and confidence — helping them understand what Oasis does and why it matters., • Serve as a trusted point of contact for families, advisors, facilities, and community partners, communicating our value at every touchpoint., • Manage and triage incoming calls and correspondence, routing priority issues quickly and professionally., • Support advisors with scheduling, logistics, and day-to-day operational needs., • Maintain and update our CRM with accurate, timely information., • Manage calendars and coordinate scheduling across multiple advisors and markets.Who You AreYou’re organized, articulate, and genuinely care about the people you’re helping. You know how to read a room (or a phone call), explain complex things simply, and leave every interaction with someone feeling heard and well-served. The ideal candidate brings: • Comfort talking with families, case managers, discharge planners, or referral partners., • Exceptional verbal and written communication skills — clear, warm, and professional., • Strong organizational skills and high attention to detail in a fast-paced, remote environment., • Proficiency in multitasking across systems, inboxes, and conversations without dropping the ball., • Experience in senior living or senior care is preferred Why Oasis, • Semi- remote work with some required in-office time monthly; candidates must live within the metropolitan Milwaukee area., • Full benefits package including healthcare and 401(k), • Company mobile phone and laptop provided, • Unlimited PTO — we trust our team, • A mission that matters: helping families find the right care at the right time Powered by JazzHR SQD5Db2afx