Information science jobs in Tallahassee, Florida - Page 2Create job alerts

Job DescriptionGeneral Characteristics Responsible for planning and performing audits of information systems and related processes in a multiplatform environment. This may include reviewing organizational IT policies, standards and procedures and providing advice on their adequacy, accuracy and compliance with government guidelines and regulatory requirements (e.g., Sarbanes-Oxley Act); assisting management in the identification and assessment of technology related risks, and reporting on the adequacy of risk-based controls; evaluating technology and business related controls for integrated IT and business auditing efforts. Participates in new system development and implementation reviews by reviewing project documentation, conducting interviews, assessing work completed. Ensures that development efforts are in compliance with organizational policies, standards and procedures, and controls are adequately incorporated into the systems; identifies areas of opportunity for process, control or cost improvement. Works with outside auditors to help reconcile discrepancies or support the external auditing functions and local, federal examinations. May be responsible for developing and implementing tools to support automated audit effort. May perform due diligence and special review(s) work as required by management. Has working knowledge of generally applicable and accepted auditing standards and framework (e.g., COBIT) and best practices for IT services management (e.g., ITIL), government guidelines and laws (e.g., Sarbanes-Oxley Act). Education: Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Typically requires an IT auditing professional designation (e.g., Certified Information System Auditor (CISA)) or accounting professional designation (e.g., CPA). Experience: A minimum of 5 years of IT work experience, including 2 to 3 years IT auditing or equivalent experience. Complexity: Advanced professional level role. Works on multiple auditing projects as a project leader or frequently as the subject matter expert. Works on projects/issues of medium to high complexity that require demonstrated knowledge across multiple technical areas and business segments. Coaches and mentors more junior technical staff. Powered by JazzHR Jqd31wWVrN

Job DescriptionGeneral Characteristics Responsible for providing senior level expertise on decisions and priorities regarding the enterprise’s overall systems architecture. Facilitates the establishment and implementation of standards and guidelines that guide the design of technology solutions including architecting and implementing solutions requiring integration of multiple platforms, operating systems and applications across the enterprise. Reviews, advises and designs standard software and hardware builds, system options, risks, costs vs. benefits and impact on the enterprise business process and goals. Develops and documents the framework for integration and implementation for changes to technical standards. Assists in the development of and manages an architecture governance process. Provides technical guidance to project team areas as appropriate. Tracks industry trends and maintains knowledge of new technologies to better serve the enterprise’s architecture needs. Education: Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 7 years of IT work experience in infrastructure/systems environments performing systems planning, architecture design, engineering (hardware and software) and optimization. Complexity: Expert/lead technical role. Defines systems architecture and design for the enterprise. Works on multiple projects as a project leader or as the subject matter expert. Works on projects/issues of high complexity that require in-depth knowledge across multiple technical areas and business segments. Coaches and mentors more junior technical staff. Powered by JazzHR 2T2VdXrnn0

Job DescriptionGeneral Characteristics Assists in the planning, forecasting, implementation, and identification of resource requirements for network systems (including wireless) of moderate complexity. Participates in network planning, network architecture design and engineering. Integrates and schematically depicts communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations. Evaluates new products, performs network problem resolution and assists in the development and documentation of technical standards and interface applications. Monitors protocol compatibility, performs system tuning and makes recommendations for improvement. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 3 years of IT work experience in infrastructure/network environments performing network engineering (hardware and/or software), design, planning and implementation. Complexity: Intermediate professional level role. Works on projects/ systems/issues of medium to high complexity surrounding network planning, configuration and optimization. Works on one or more projects as a project team member, occasionally as a project team lead. May coach more junior technical staff. Powered by JazzHR j7TCinHyOf

Job DescriptionGeneral Characteristics Responsible for developing and deploying integrated solutions aimed at modernizing, consolidating and coordinating the independently designed applications within and across the enterprises. Determines how existing applications, legacy systems, databases, Web interfaces and/or hardware logic, which may be currently operating on multiple platforms, work together to meet the new and emerging enterprise requirements. Develops methods to efficiently reuse existing components. Works with users to gather business requirements, performs database analysis, codes and tests middleware routines to ensure successful and seamless communication among the various IT systems and applications components. Participates in component and data architecture design, software product evaluation and buy vs. build recommendations. Possesses skills and knowledge of Enterprise Application Integration (EAI) methodologies and processes such as object-oriented programming, distributed, cross-platform program communication using message brokers with Common Object Request Broker Architecture, enterprise-wide content and data distribution using common databases and data standards implemented with the Extensible Markup Language (XML), middleware applications and message queuing approaches. Education: Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 5 years of programming/systems analysis experience with emphasis in applications and systems architectural design and development, database and middleware technologies. Complexity: Advanced professional level role. Works on projects that may span a broad range of systems and enterprise-wide complex components. Requires in-depth knowledge across multiple technical environments and possesses increased level of business knowledge. Works on major projects providing subject matter expertise and technical direction to more junior technical staff. Powered by JazzHR MD8ZOcJZ7a

Job DescriptionGeneral Characteristics Chairs the product architecture team and provides technical leadership in the planning, design and architect phases of software or hardware product development. Identifies, evaluates, and recommends solutions using advanced architectures and technologies to facilitate rapid development and implementation. Understands key competitors’ products and differentiating features. Works with a cross-functional team to translate customer requirements into detailed architectural approaches and product specifications, creates realistic development plans and schedules, evaluates and prioritizes requests for product changes and enhancements. Understands business needs as well as customer and market requirements. Applies creativity, in-depth technical and theoretical knowledge, and experience in solving highly complex architectural design problems. Recommends new technology directions or options to maintain products’ competitive advantages. Communicates technology design and any related issues to technical and non-technical audiences including customers and technical partners. Prepares and documents product architecture plans. May design technical testing methods to meet target product scalability and performance objectives. Participates in the standards committees and other industry gatherings to track industry trends and maintains knowledge of new technologies to better serve the enterprise’s architecture needs. Education: Bachelor’s or Master’s Degree in Computer Science, Information Systems, Engineering or other related field. Or equivalent work experience. Experience: A minimum of 7 years of high-tech industry, product engineering and/or IT work experience. Complexity: Expert/lead technical role. Provides technical expertise and direction for the development of complex hardware and software projects. Works on multiple projects as a project leader or as the subject matter expert. Works on projects/issues of high complexity that require in-depth knowledge across multiple technical areas and business segments. Coaches and mentors more junior technical staff. Powered by JazzHR k2mlgxkCps

Job DescriptionGeneral Characteristics Responsible for enterprise-wide data design, balancing optimization of data access with batch loading and resource utilization factors. Knowledgeable in most aspects of designing and constructing data architectures, operational data stores, and data marts. Focuses on enterprise-wide data modeling and database design. Defines data architecture standards, policies and procedures for the organization, structure, attributes and nomenclature of data elements, and applies accepted data content standards to technology projects. Responsible for business analysis, data acquisition and access analysis and design, Database Management Systems optimization, recovery strategy and load strategy design and implementation. Education: Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 7 years of experience with large and complex database management systems. Complexity: Expert/lead technical role. Defines and plans database architectures for enterprise systems. Works on multiple projects as a project leader or as the subject matter expert. Works on projects/issues of high complexity that require in-depth knowledge across multiple technical areas and business segments. Coaches and mentors more junior technical staff. Powered by JazzHR edZyuKet2v

Job DescriptionGeneral Characteristics Maintains a strong understanding of the enterprise’s IT systems and architectures. Assists in the analysis of the requirements for the enterprise and applying emerging technologies to support long-term business objectives. Responsible for researching, collecting, and disseminating information on emerging technologies and key learnings throughout the enterprise. Researches and recommends changes to foundation architecture. Supports research projects to identify and evaluate emerging technologies. Interfaces with users and staff to evaluate possible implementation of the new technology in the enterprise, consistent with the goal of improving existing systems and technologies and in meeting the needs of the business. Analyzes and researches process of deployment and assists in this process. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 3 years of IT work experience in architecture design, systems analysis and development. Complexity: Intermediate professional level role. Works on projects of moderate to high complexity across multiple computing environments. Works on multiple projects as a project team member. May coach more junior technical staff. Powered by JazzHR BjcOfZLF9g

Job DescriptionGeneral Characteristics Responsible for designing, modeling, developing and supporting Database Management Systems (DBMS). Analyzes data requirements, application and processing architectures, data dictionaries, and database schema(s), and then designs, develops, amends, optimizes, and certifies database schema design to meet system(s) requirements. Gathers, analyzes, and normalizes relevant information related to, and from business processes, functions, and operations to evaluate data credibility and determine relevance and meaning. Develops database and warehousing designs across multiple platforms and computing environments. Develops an overall data architecture that supports the information needs of the business in a flexible but secure environment. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 3 years of IT work experience in DBA, DBMS design and support and relevant computing environments. Complexity: Intermediate professional level role. Designs and supports DBMS of low to medium complexity. Works on one or more projects as a project team member or sometimes as a project leader. May coach more junior technical staff. Powered by JazzHR FoR9C8sIc5

Job Description • One (1) year of work experience in the installation, maintenance and technical support of workstation hardware., • Or one (1) years’ experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating system., • Or Technical certifications from workstation training programs such as CompTIA A+, Comp TIA Net+, and MCDST may be substituted for one (1) year of experience. Intermediate professional level role. The duties of this position can be broad and will include • Assisting the Workstation Support Supervisor with troubleshooting computer systems and related software, • Learning about and providing technical assistance and routine maintenance of specialized software applications., • Providing support for other IT related hardware devices such as networked printers, smartphones, etc., • Providing Tier 2 support of medium to high difficulty requiring the ability to take ownership of complex issues., • Perform advanced troubleshooting to determine the cause of problems., • Installs, configures, and provides support, monitors Service Desk queue and resolves support tickets as assigned., • Participates in and coordinates projects, shares information and receives feedback from other OIT staff as appropriate., • Generates and maintains detailed technical documentation, coordinates service calls and repairs for warranty and non-warranty items. 1. Advanced knowledge of Microsoft products, including operating systems, office suite and outlook in a networked environment, 2. Advanced knowledge of computer software, hardware, and firmware relative to personal computer, local area network/wide area network environments, 3. Skilled at installing and providing technical support for software applications, operating systems and personal computer hardware, 4. Ability to do advanced troubleshooting on various manufacturers of computers, 5. Ability to plan, organize, manage and track projects, 6. Ability to communicate effectively both verbally and in writing, 7. Ability to read, understand, and comply with the department's policies Company DescriptionTews takes the best aspects of larger, national recruiting firms and combines it with a partner-first mentality that always keeps our focus on the businesses and professionals we serve in Central Florida and surrounding regions. Solving the talent equation for our clients is our passion, and we do so every day by filling quality job opportunities in the administrative, finance and accounting, and information technology sectors with the professionals best suited for the job and for the company culture that surrounds it. Proud to partner with some of the most respected businesses and professionals in our region, it is our personal attention to detail and care for our clients that has yielded big-firm results for the people and companies we serve. Tews is known as Central Florida’s premier recruiting firm and was named “Best Placement Service” by the Orlando Business Journal. Though the praise is flattering, it is our long-standing relationships and excellent reputation with our clients that keep executives and professionals coming back to Tews for their staffing and placement needs.Tews takes the best aspects of larger, national recruiting firms and combines it with a partner-first mentality that always keeps our focus on the businesses and professionals we serve in Central Florida and surrounding regions.\r\n\r\nSolving the talent equation for our clients is our passion, and we do so every day by filling quality job opportunities in the administrative, finance and accounting, and information technology sectors with the professionals best suited for the job and for the company culture that surrounds it. Proud to partner with some of the most respected businesses and professionals in our region, it is our personal attention to detail and care for our clients that has yielded big-firm results for the people and companies we serve.\r\n\r\nTews is known as Central Florida’s premier recruiting firm and was named “Best Placement Service” by the Orlando Business Journal. Though the praise is flattering, it is our long-standing relationships and excellent reputation with our clients that keep executives and professionals coming back to Tews for their staffing and placement needs.

Job DescriptionGeneral Characteristics Provides overall direction, guidance and definition of an enterprise’s architecture to effectively support the corporate business strategy. Responsibilities include researching, analyzing, designing, proposing, and delivering solutions that are appropriate for the business and technology strategies. Must have significant business knowledge and have one or more areas of technical expertise in which they concentrate. Interfaces across several business areas, acting as visionary to proactively assist in defining the direction for future projects. Responsible for conception of solutions, building consensus and the selling and execution of such solutions. Education: Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 7 years of IT work experience in multiple IT areas and 2 to 3 years of relevant enterprise- wide architecture experience in one or more specialty areas. Complexity: Expert/lead technical role. Defines enterprise-wide architectures and designs across multiple IT functional areas. Works on multiple projects as a project leader or as the subject matter expert. Works on highly complex projects that require in-depth knowledge across multiple technical areas and business segments. Coaches and mentors more junior technical staff. Powered by JazzHR xnkFooyziV

Job DescriptionGeneral Characteristics Responsible for the analysis, development, maintenance and support of e-commerce software programs to ensure the needs of the business community are appropriately addressed. Works closely with vendors and trading partners. Duties include the creation and trading of partner profiles, mapping of transactions, establishment of communication links with trading partners and the testing of secure transaction maps and communication links to ensure security, proper identification and capture of required data. Identifies and documents programming requirements for all new transactions. Assists in the development and documentation of policies and procedures for the e-Commerce function. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 3 years of IT work experience in software development, installation and maintenance, Web/Internet, database applications and/or data warehousing. Complexity: Intermediate professional level role. Provides programs development, maintenance and support on multiple platforms for the e-commerce function. Works on multiple projects as a team member and may lead projects of moderate complexity. May coach more junior technical staff. Powered by JazzHR wepciZDdbb

Job DescriptionGeneral Characteristics Responsible for managing the programming, administration and support activities for the enterprise’s operating systems that may reside on multiple platforms. Has a high level understanding of operating systems and foundation architecture. Accountable for operating systems software selection and development and continued maintenance of such systems to improve efficiencies. Develops departmental standards and procedures including systems programming standards and program documentation requirements. Defines and monitors multiple projects, provides technical and administrative supervision. Must interface with members of the IT and user community to coordinate activities relating to the implementation of new software. Provides technical consultation and support to users and other IT staff. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 7 years of IT work experience including managing team(s) responsible for systems engineering, development, administration and support. Breadth: Middle level management. Works under general direction of senior level management. Typically manages and mentors supervisors, project leads and/or technical staff. Works on multiple, complex projects as a project leader and a subject matter expert. Frequently reports to a Chief Information Officer, IT Chief Operating Officer, Chief Technology Officer, Operating Unit IT Executive or Departmental IT Executive. Powered by JazzHR Muj9Kj0AW5

Job DescriptionAbout Culligan QuenchCulligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit About Culligan There’s nothing more fundamental to life on Earth than water. At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. For more information visit . Values: 5CsCulligan as OneCustomers come firstCommitment to InnovationCourage to do what's rightConsistently deliver exceptional results Field Service TechnicianPay: $23.00 - $23.50 per hour (based on experience and location)Schedule: Monday - Friday, 7:00 AM–4:00 PM (may vary by market) Please Apply Only if You Have All of the Following:Mechanical aptitude: Experience working with tools or repairing equipment.Driving experience: Comfortable operating a vehicle for work purposes and familiar with routes/GPS (experience may be in a company or personal vehicle).Professional, service-minded demeanor: Good customer service and communication skills.Valid, active driver’s license.At least 21 years of age (required to operate company vehicles). What We OfferCompetitive hourly rate with overtime potential.Medical, Dental, and Vision insurance starting Day 1.401(k) match of 50% up to 6%.10 paid holidays plus PTO.Company take-home vehicle, gas card, and tools.Paid training and ongoing career development opportunities. Position OverviewThe Field Service Technician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This role is customer-facing and requires a professional demeanor, technical skill, and a commitment to safe work practices. We provide hands-on training to ensure success in the position. ResponsibilitiesDrive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines.Inspect equipment for leaks, malfunctions, and safety concerns.Follow company and customer safety policies and site procedures.Maintain company vehicle per policy, including mileage and maintenance logs.Safely transport and operate equipment and tools.Document service work using a tablet or mobile device.Provide professional and timely customer service at each site visit.Maintain regular and reliable attendance. RequirementsBasic computer skills to record service and communicate with team members.Ability to lift 70+ lbs, bend, squat, and climb ladders.High school diploma or equivalent (technical school training preferred).Ability to pass a pre-employment background check and drug screen.Beware of fake job offers falsely claiming affiliation with our company. • We never request banking details or other personally identifiable information during interviews.• Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.• Official emails are from our domain. Our approved emails will come from @quenchwater.com. Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job DescriptionGeneral Characteristics Provides design recommendations based on long-term IT organization strategy. Develops enterprise level application and custom integration solutions including major enhancements and interfaces, functions and features. Uses a variety of platforms to provide automated systems applications to customers. Provides expertise regarding the integration of applications across the business. Determines specifications, then plans, designs, and develops the most complex and business critical software solutions, utilizing appropriate software engineering processes—either individually or in concert with project team. Will assist in the most difficult support problems. Develops programming and development standards and procedures as well as programming architectures for code reuse. Has in-depth knowledge of state-of-the art programming languages and object-oriented approaches in designing, coding, testing and debugging programs. Understands and consistently applies the attributes and processes of current application development methodologies. Researches and maintains knowledge in emerging technologies and possible application to the business. Viewed both internally and externally as a technical expert and critical technical resource across multiple disciplines. Acts as an internal consultant, advocate, mentor and change agent. Education: Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 7 years of experience in multiple IT areas and 2–3 years of relevant architecture experience. Requires advanced to expert level knowledge and understanding of architecture, applications systems design and integration. Complexity: Expert/lead technical role. Typically works on multiple IT projects as a project leader. Works on projects/issues of high complexity that require in-depth knowledge across multiple technical areas and business segments. Coaches and mentors more junior technical staff. Powered by JazzHR WPBrFp1wIp

Job DescriptionGeneral Characteristics Partners with business units to develop creative solutions using e-commerce technology that will enhance the enterprise’s competitive advantage. Directs the implementation of e-Commerce services and businesses for the enterprise or specific business units. Responsible for the daily management of e-Commerce activities and staff. Possesses professional experience and knowledge in a variety of net-centric computing architectures and technologies. Possesses an operational knowledge of key business processes and understands the technology either utilized or needed for their operation. Strong Project Management expertise is essential. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 7 years of IT work experience including managing team(s) responsible for Web/Internet, database applications and data warehousing functions. Breadth: Middle level management in the e-commerce function. Works under general direction of senior level management. Typically manages and mentors supervisors, project leaders and/or technical staff. Works on multiple, complex projects as a project leader and a subject matter expert. Frequently reports to an E-Business Executive or Director, Electronic Commerce. Powered by JazzHR erRXQNqBfI

Job DescriptionGeneral Characteristics Responsible for developing an infrastructure and process to capture knowledge gained by the organization through successful system interventions and enabling its shared use. Oversees the identification of critical knowledge, its usage, availability and the needs of various business groups. Involved in modeling information sources, flows and critical paths, as well as understanding how information is turned into knowledge and the relationship of knowledge and how it supports and enables key business processes. Facilitates the development of supporting knowledge architecture and standards. Works with operations staff to define an operational framework that defines, develops and implements delivery systems, systems management, policies and security frameworks to ensure delivery of knowledge and information to appropriate groups. Possesses expertise in process and data modeling, architectural development methodologies, IT planning methodologies and extensive knowledge of the enterprise’s business and decision-making processes. Must possess strong leadership skills to gain credibility with various business leaders and stakeholders. Makes complex IT and business decisions. Works with other IT groups to ensure solid cross-functional decisions are made as a team. Education: Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience. Experience: A minimum of 7 years of IT and business/industry work experience. Experience with document management, groupware, relational database systems, data warehouse and data mining, Web and systems analysis/development. Complexity: Expert/lead technical role. Develops infrastructure and process for identifying and sharing enterprise’s core technical and business knowledge. Works on multiple projects as a project leader or as the subject matter expert. Works on projects/issues of high complexity that require demonstrated knowledge across multiple technical areas and business segments. Coaches and mentors more junior technical staff. Powered by JazzHR cFKvPncypY

Job Description:\n\nGet to Know Rivia Mind At Rivia Mind, we believe great mental health care begins with a human connection. Where We Are: We are a psychiatrist-owned mental health practice rooted in New York City, serving individuals across New York, New Jersey, Connecticut, Florida, and Massachusetts through both virtual and hybrid appointments. How We Support: With a Whole-Person Lens, we provide compassionate, science-based care that honors the full complexity of a person's biology, psychology, and life circumstances. We go beyond symptom management with an interdisciplinary care model grounded in collaboration, personalization, and delivered with warmth, respect, and clinical integrity. We bring a high-touch, human-centered approach to every aspect of care, from clinical treatment to operational coordination. Click Here to learn more about our services. Thrive Together: 🌟 Our shared North Star unites us to provide the best patient experience. At Rivia Mind, we cultivate a collegial culture rooted in:A foundation of shared values and reciprocal supportA mindset of curiosity, learning, and growthA spirit of warmth, openness, and authentic connection Together, we turn challenges into opportunities, and every team member helps shape the future of care at Rivia Mind. Job Summary The Clinical Operations Coordinator plays a key role in supporting the day-to-day functionality and long-term success of Rivia Mind's clinical team. This position bridges clinical care and operational excellence by managing provider workflows, coordinating calendars, supporting clinician onboarding and offboarding, resolving system issues, and ensuring accurate data reporting. As a consistent point of contact for assigned clinicians, the Coordinator fosters strong team relationships, facilitates routine & ad-hoc check-ins, and offers ongoing support throughout the year. This role also requires a high level of comfort in providing performance and compliance-related feedback to clinicians, including navigating feedback conversations in a tactful and supportive way. Candidates should bring confidence in holding providers accountable for practicing policies while maintaining a collaborative and compassionate approach. This role is ideal for someone who is detail-oriented, systems-savvy, and passionate about helping providers focus on what they do best—delivering high-quality care. Success in this role requires tactful and warm communication skills, ease with working across platforms and departments, and a proactive mindset for identifying opportunities to improve workflows and enhance the clinician and patient experience. Application Window: Open until May 14th, 2026 Anticipated Start Date: Mid June, 2026 # of Openings: 1 Job Responsibilities & Qualifications Responsibilities45% – Clinical Operations & Workflow ManagementCoordinate, support, and continuously optimize clinical workflows, provider schedules, onboarding/deboarding processes, and platform troubleshooting to ensure a seamless care delivery experience.Review clinical dashboards for continual improvement and quality assurance.Assessment and distribution of weekly clinical dashboards.Coordinate clinicians' calendars, ensuring alignment with patient appointments, supervision sessions, and other required or optional meetings.Monitor clinician schedules to ensure clinician productivity and appropriate time and calendar management practices. Identify opportunities for improvement with calendar management and share feedback and recommendations with clinicians and clinical leaders.Support the facilitation of patient transfers as necessary, ensuring a smooth process for both clinicians and patients.Troubleshoot EHR systems and business platforms to resolve technical issues efficiently.Provide clinicians with enrollment assistance, access troubleshooting, and account information management for our EHR.Provide onboarding support by training and assisting incoming clinicians.Close out patient charts with appropriate documentation and notification.Periodically review the Website Directory of providers and escalate to the Clinical Operations Supervisor if a discrepancy or an update is needed.Consistently evaluate workflows and Standard Operating Procedures (SOPs) to ensure alignment with organizational priorities, enhance operational efficiency, and maintain high-quality standards.20% – Care Team Collaboration & Clinician SupportAct as a consistent point of contact for assigned care teams, facilitate bi-annual clinician check-ins, and provide year-round guidance, resource-sharing, and operational support. Liase with patients on behalf of providers.Ensure providers receive an efficient, thorough, and positive onboarding and deboarding process with thoughtful collaboration of key departments and contributors (People Operations, Marketing, Supervisor of clinician, etc.)Serve as a consistent point of contact for clinicians on your designated care team, offering guidance, updates, and support throughout the year.Conduct formal check-ins twice annually with each clinician to review updates, provide resources, and collaboratively address clinical or patient care needs.These check-ins include discussion of adherence to clinical expectations, documentation compliance, and performance trends—requiring a balance of professionalism, empathy, and direct communication.Be prepared to deliver feedback related to performance and compliance, while preserving trust and rapport with clinicians.Lead and contribute to meaningful conversations during check-ins, advocating for patient needs and sharing actionable updates to support clinician success.Remain available for ongoing support outside of scheduled meetings, ensuring clinicians feel empowered to reach out any time throughout the year for assistance, clarification, or feedback.Collaboratively manage the care email inbox alongside team members to ensure timely, professional responses, clear and effective communication, and the successful resolution of provider and patient inquiries—supporting a positive experience for all stakeholders.Act as a resource for clinicians by providing guidance on clinical platforms, policy adherence, and workflow management.Be on standby to join weekly supervision meetings, providing assistance and support to the group as needed. 10% – Reporting, Data Management & Reengagement InitiativesLeverage internal dashboards and reporting tools to monitor productivity, documentation compliance, and patient reengagement opportunities.Utilize key functions within the company's CRM, including dashboards, transition lists, report creation, individual dashboard management, re-engagement reports, and report discrepancies up to the Clinical Operations Supervisor.Generate and review clinician-related reports such as missing notes, deleted notes, unlocked notes, and patients without follow-up appointments to conduct proper notification.Identify opportunities to re-engage patients who have paused or discontinued care by leveraging internal reports and tools from the company's CRM, including dashboards and re-engagement lists.Collaborate with clinicians and care team members to develop and implement outreach strategies that encourage patients to return to care in a timely and supportive manner.Ensure communication is empathetic, inclusive, and aligned with best practices to promote a positive patient experience and reinforce continuity of care.Be comfortable addressing patient experience issues directly with providers when engagement or care delivery concerns are raised.Engage with patients directly on behalf of clinicians for care support and collaboration. 10% – Compliance, Communication & Cross-Functional CollaborationEnsure adherence to clinical SOPs and policies, address operational concerns, support interdepartmental collaboration, and contribute to a positive and inclusive team culture.Develop and maintain collaborative professional relationships between operations and clinical departments.Communicate effectively, professionally, and promptly with clinicians regarding operational needs and expectations.Proactively monitor clinician behavior for alignment with Rivia's clinical guidelines, surfacing any concerns around compliance or patient care quality to clinical leadership in a timely and constructive manner.Maintain a general awareness of clinical trends or behaviors that may affect patient care or compliance, performance concerns, and escalate patterns of concern appropriately to clinical leadership and People Operations. Review and resolve patient complaints in a professional and timely manner, ensuring high-quality patient care.Approach performance and compliance feedback conversations with a coaching mindset—focusing on development, accountability, and collaborative problem-solving.Ensure clinician's adherence to clinical policies and procedures while proactively addressing compliance-related concerns.Provide structured, actionable feedback to clinicians when discrepancies or gaps in documentation or performance are observed, while fostering a respectful and supportive tone.Verify that provider documentation aligns with quality standards and supports accurate coding and billing practices, escalating discrepancies as needed.Ensure attendance and engagement by contributing to all departmental meetings.Promote a friendly work culture that encourages a fun, collaborative, and co-learning environment that benefits individuals' well-being, self-improvement and potential.Perform other related role and team function duties as assigned by department and group leaders. 15% – Role-Specific Projects & Specialized Responsibilities Own and manage specific process areas based on business needs and team strengths as assigned by Supervisor—such as documentation compliance, intake coordination, patient experience, or women's mental health tracking. As part of the Clinical Operations Team, each member may be assigned ownership of specific responsibilities, such as those outlined below. These assignments are subject to change and will be determined based on business needs, individual strengths, and workflow optimization. Team members will typically be the primary point of contact for their assigned areas, supporting consistency, accountability, and process excellence.Clinical Documentation & ComplianceConduct provider note audits and serve as a backup for note auditing tasks.Communicate audit results clearly and supportively, identifying areas for improvement and ensuring that clinicians meet documentation standards.Monitor missing initial notes and delete notes as needed.Track deboarding reports related to compliance and clinical offboarding.Identify patterns in compliance risks and partner with clinical operations leadership to mitigate them. Provider Deboarding & Patient TransitionsManage and update the Provider Deboarding - Patient Transfer list.Support smooth provider transitions by assisting with relevant transfer communications and documentation.Administrative Systems & Support ToolsServe as backup for ePrescribing and other tool tasks, including submissions and system use.Monitor and maintain the functionality of DocuSign or a similar platform for signature requests.Assist with faxes and serve as a backup for incoming and outgoing fax communications.Feedback, Reviews & Patient ExperienceTrack and log patient satisfaction survey responses and online reviews Record and highlight positive provider reviews for internal recognition.Maintain the complaint log and assist with consulting on patient experience issues.Scheduling & Intake CoordinationSupport schedule changes, including updating availability and coordinating with team members. Assist with intake question services and ensure consistent patient onboarding. Qualifications Required Education Level: High School Diploma or equivalent Education Details: Degree in healthcare, business, operations or compliance preferredTwo years of healthcare setting, business operations and clinical provider experienceDesire to assess processes and collaborate on effective solutionsOrganized and detail-orientedComfortable navigating change, shifting priorities, and adhering to evolving workflowsAbility to build partnerships and foster collaborative relationships across the organizationSelf-motivated and able to work autonomously Additional Qualifications, Skills & AttributesConflict resolutionCustomer serviceExperience with provider relations, healthcare operations, or clinical team support strongly preferredCompetent use of EMR tools such as IntakeQ is preferredCRM experience with Salesforce is a plusData Analysis & Dashboard Management is preferredTeam orientedProficient with utilizing a diverse range of technology platforms and systems (Google Suite required, company wide platforms/software like Monday.com and EHR/EMR platforms when applicable)Intermediate computer skills and technical aptitude required. Benefits Comprehensive Benefits to Support Your Well-being At Rivia Mind, we prioritize the well-being, growth, and success of our team members. Our robust benefits package is designed to provide support in every facet of your life—personal, professional, and financial. Learn more here. Health & Wellness:Medical Coverage - HDHP, PPO or PPO Buy-UpHealth Savings Account, Flexible Spending Account, and Dependent Care Account OptionsDental & Vision InsuranceWhole-Body Wellness Offerings if Enrolled in one of our three Aetna Medical Plans Time Off & Flexibility:Front-Loaded Paid Time Off (PTO)Observed Holidays & Annual Office ClosureMedical & Parental Leave (in accordance with State and Federal Laws)Bereavement Leave / Pet Bereavement Leave Financial Wellness:Competitive Pay401(k) Retirement Plan and employer matchEmployee Referral ProgramTransit and Parking Voluntary Benefit Professional Development:Professional Development Stipend after 1st Work AnniversaryPaid Professional Development Days after 1st Work AnniversaryLearning & Development Resources Additional Benefits:Short-Term & Long-Term DisabilityGroup Life/AD&D InsuranceEmployee Assistance Program (EAP)Voluntary BenefitsQuarterly Wellness Activities We're committed to helping you thrive in our Rivia Community. Join us and experience a workplace that values your health, happiness, and growth. Compensation & Employment Details Pay Range: $45,000 - $52,000 Pay Type: Salary Department: Clinical Operations & Compliance Supervisor: Supervisor, Clinical Operations Supervisees: None Employment Status: Full Time Exemption Status: Non-Exempt W-2 Work Environment: Remote Work Schedule: Monday - Friday, 10 am - 6 pm EST Compensation Determination: The pay range listed reflects the minimum and maximum base salary for this role, determined through an internal compensation assessment that considers similar labor markets to our practice across the United States. Actual compensation is influenced by compensable factors such as location, role responsibilities, required skills

Job Description KLC Consulting, Inc. Requirement for: Computer Technologies Technician, Intermediate – Tallahassee, FL Contact: Maggie Manning: 850-270-9732, Client: Florida Department of Corrections, Carlton Building at 501 South Calhoun Street and 315 South Calhoun Street, Tallahassee, Florida Due Date: May 14, 2026 by 10am EST Term Through June 30, 2026, with a possible one (1) year renewal term LOCATION: The work shall be conducted on-site with the Department's OIT at the Carlton Building at 501 South Calhoun Street and 315 South Calhoun Street, Tallahassee, Florida SCOPE OF WORK/JOB CHARACTERISTICS: The Client Technologies Technician will serve as the principal line of communication for the project team. The duties and responsibilities of this position are as follows: · Provide Tier 1 software, hardware, and network-related support; · Use documented procedures and checklists to assist end users with technical issues; · Use a ticket tracking system to log end-user information and a description of the issue; · Monitor ticket, phone, email, and other queues throughout the shift to provide support to end users; · Escalate problems to Tier 2 technical support; and · Communicate with the end users regarding the status of the resolution. NOTE: This position is designated as “essential staff” and is expected to report for duty when instructed to do so in times of emergency or potential emergency as required by Rule 33-208.002 (4), Florida Administrative Code (F.A.C.). NOTE: Any successful Candidate with access to the Department's network is required to complete the Department's Security Awareness Training within 30 calendar days of hire. NOTE: In addition to the above list, the selected Candidates must successfully complete a Level II Background Check. Submissions Must Include 1. Candidate Resume(s) Include relevant experience, certifications, education, etc. related to the services requested in the Scope of Services., 2. Knowledge, Skills, and Abilities Matrix, 3. References, 4. Exhibit E - Resume Self-Certification Form, 5. All selected candidates are required to complete the Department's Security Awareness Training within 30 calendar days of hire., 6. All selected Candidates must successfully complete a Level II Background Check. Must Complete the following Education, Experience, and Skills Matrices Education Degree / Date of Graduation University / School A bachelor’s degree from an accredited college or university in Computer Science, Information Systems, or other related field, Equivalent Experience Years of Experience Or four (4) years of equivalent work experience is required. Relevant experience may be substituted for education on a year-for-year basis when applicable. Preferred Certifications Certification / Date of Certification Certifier / Trainer Certifications such as CompTIA A+, Network+, or equivalent; Required Experience, Skills, and/or Knowledge Years of Experience Year Skills Last Used One (1) or more years of experience in a help desk or IT support role; One (1) or more years of experience in troubleshooting, logins, software, hardware, mobile devices, and network-related support calls; One (1) or more years of experience using ticketing systems such as ServiceNow, Zendesk, or similar for logging, tracking, and resolving technical issues; One (1) or more years of experience in supporting Windows operating systems, Microsoft Office 365, and common desktop applications; Ability to analyze, troubleshoot, and resolve issues with desktops, laptops, printers, and mobile devices; Experience installing, maintaining, and supporting third-party applications; Experience with remote support tools (e.g., TeamViewer, AnyDesk, Remote Desktop); Strong verbal and written communication skills; and Excellent customer service orientation and problem-solving ability. Preferred Qualifications Years of Experience Year Skills Last Used Experience supporting computers in a criminal justice environment; Experience working in a technical call center environment; Experience in Active Directory for account management and password resets; Experience documenting solutions in a knowledge base or internal wiki.

Job Description IT Experience Required (Minimum) 12+ years of experience in: Systems development OR Software testing (QA) OR Business/IT-related experience Degree in Computer Science / Information Systems / related field (OR equivalent experience can substitute year-for-year) 2. Mandatory / Core Technical Skills (Must-Have) These are the non-negotiables for shortlisting: Strong knowledge of: Testing methodologies (manual + automated) Testing types: Functional Integration Regression Performance Security Business process testing Experience with: Test planning & execution Writing test cases Defect tracking & reporting Database skills: Oracle or SQL Server Strong SQL querying Unix/Linux basics: Log analysis Job monitoring Tools experience: ETL tools Test management tools (e.g., ADO, ServiceNow) BI/Reporting tools 3. Minimum Functional / Analytical Skills These are essential but more behavioral + problem-solving: Root cause analysis & troubleshooting Ability to: Analyze complex issues Assess risks Make decisions with team Attention to detail (defect identification) Time management & prioritization Strong communication & collaboration skills 4. Certifications (Required / Strongly Preferred) At least one of the following: ISTQB CSTE CAST CSQA (In many cases, this is treated as mandatory or highly preferred depending on the client) Simple Summary (Recruiter-Friendly) Experience: 3+ years QA / Testing / IT Core Skills: Testing + SQL + Unix + QA tools Tools: ETL, ADO/ServiceNow, BI tools Certifications: ISTQB/CSTE/CAST/CSQA (required/preferred) Soft Skills: Analysis, communication, attention to detail.

Job DescriptionGeneral Characteristics Provides data warehouse support functions including database maintenance, development and enhancement. Performs database administration functions such as loading data into database from external sources, supports users in constructing queries and generating output files. Responsible for on-going design and performance enhancement, which include reviewing queries for performance issues, estimating, monitoring and tuning the warehouse as it operates. Develops and administers processes to ensure interoperability and security of data warehouse system. Must possess a strong understanding of source data, data modeling, and data repository requirements. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 3 years of IT work experience in business intelligence tools and systems. Complexity: Intermediate professional level role. Provides daily administration, maintenance and support of data warehouse applications in multi-platform environments. Works on multiple projects as a team member and may lead projects of moderate complexity. May coach more junior technical staff. Powered by JazzHR xz0uEuw9pB

Job Description 4. Scope of Services The Florida Department of Transportation, Office of Information Technology (OIT), is in search of a Systems Administrator to play a key role in assisting the OIT in the oversight, management, troubleshooting, and execution of cloud services and platforms to support FDOT’s infrastructure, applications, data, and other business needs. The duties of this position can be broad and may include such tasks as adding and removing individuals from the list of authorized users, archiving files, overseeing password protection and other security measures, and monitoring usage of shared resources. Architect, design, facilitate, lead, coordinate, and direct technology initiatives on multiple fronts across a variety of disparate areas within the organization. This could include Infrastructure administration, application development, data management & analytics, cybersecurity, external hosting, identity and access management, infrastructure, network, security hardening, privacy, and compliance. Oversight and management of Microsoft 365 environments and other Microsoft platforms, identity platforms, and a multi-cloud environment. Selects, develops, integrates, and implements network management applications for Internet components. The Systems Administrator will be responsible for working on projects, systems, and/or issues of medium to high complexity and will be expected to provide daily operations support, maintenance, and administration for Servers. This position requires ownership of complex issues in order to support Department business. 5. Education Bachelor’s Degree or technical institute degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. 6. Experience 2 – 3 years experience with: Server 2012 R2, 2016, 2019, and 2022. 2 – 3 years IIS Administration. 2 – 3 years of network communications, including TCP/IP and DNS Samba/CIFS file sharing and NTFS permissions. 2 – 3 years of strong professional experience in AWS cloud systems is required. 2 – 3 years of strong professional experience in Microsoft Azure cloud systems is highly desired. 2 – 3 years of experience with other cloud providers, such as GCP, is highly desired. 2 – 3 years of professional experience in the administration of Microsoft software is highly desired. 3 – 5 years of IT work experience in infrastructure/network environments in systems operations, support, maintenance, and administration. 3 – 5 years of professional experience supporting middleware such as API Management, IT Service Automation tools, and batch job services is highly desired. 5 – 8 years of professional experience in information systems engineering or a related field is required. 7. Primary Job Duties/ Tasks The activities this candidate will be tasked with include, but are not limited to, the following: 1. Support and expand FDOT infrastructure., 2. Coordinate server configuration and administration with multiple parties (SDC, FDOT, and contractors)., 3. Make recommendations for future server and software upgrades., 4. Monitor systems and applications to ensure security, availability, and performance., 5. Establish systems by evaluating network performance issues, including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; and establishing connections and firewalls., 6. Maintains network and systems performance by performing systems monitoring and analysis, and performance tuning; troubleshooting systems and application problems; escalating problems to vendor., 7. Build and manage relationships in a matrixed environment., 8. Find opportunities to refactor solutions to obtain better performance, cost, and efficiency., 9. Create and manage Azure DevOps projects, git repositories, and pipelines., 10. Oversee and configure Azure DevOps organizational settings., 11. Recommend and assist with the building and hosting of complex application solutions., 12. Understand, deploy, and manage AWS, Microsoft Azure, and/or other cloud services., 13. Supports other IT staff, including developers., 14. Other duties as assigned., 15. Job Specific Knowledge, Skills, and Abilities (KSAs): The submitted candidate must be able to apply the specific knowledge, skills, and abilities in the following areas: 1. Strong analytical skills to determine an organization's needs, develop strategies to meet those needs, and evaluate effectiveness., 2. Ability to categorize work, set priorities, and determine short and/or long-term goals and strategies to achieve them., 3. Ability to troubleshoot and diagnose problems effectively regardless of technology platform., 4. Ability to document and automate administrative tasks to reduce manual work., 5. Ability to context switch between multiple subjects & tasks., 6. Ability to effectively communicate and share knowledge with others., 7. Proficiency in working in a fast-paced, complex, and dynamic business environment., 8. Proficiency in networking principles and cloud-based network architectures., 9. In-depth knowledge of AWS Services., 10. Proficiency in Microsoft Azure Services., 11. In-depth knowledge of Microsoft Server products., 12. In-depth knowledge of Linux (Redhat and Ubuntu)., 13. Strong grasp of IT infrastructure and application development technology and architectures., 14. Strong grasp of Linux administration, including Linux patching., 15. Knowledge of assessment and analytical processes and practices., 16. Skill in strategic planning., 17. Skill in researching, compiling, and analyzing data to report findings and develop improvement solutions., 18. Skill in system administration and hosting across a wide range of solutions., 19. Ability to research, identify, and implement innovative solutions. Personal Attributes:, 20. Able to be trusted with sensitive information., 21. Experienced at working both independently and in a team-oriented, collaborative environment., 22. Advanced interpersonal, written, and oral communication skills., 23. Ability to conduct research into issues and topics as assigned., 24. Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities., 25. Must be able to learn, understand, and apply new things quickly., 26. Highly self-motivated and directed., 27. Proven analytical and creative problem-solving abilities., 28. Ability to effectively prioritize and execute tasks in a high-pressure environment., 29. General Knowledge Skills and Abilities (KSAs): The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas: 1. Initiative: Must be able to comprehend assignments, organize workload, and meet deadlines with little direction. Must be able to monitor and analyze situations to determine the next step., 2. Communication: Can clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e., project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others. 3. Customer Service: Works well with clients and customers (e.g., business offices, public, or other agencies). Able to assess the customer's needs, provide information or assistance to satisfy expectations, or resolve a problem. 4. Decision Making: Makes sound, well-informed, and objective decisions utilizing critical thinking skills and analysis., 5. Flexibility: is open to change, new processes (or process improvement), and new information. Can adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others. 6. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others., 7. Leadership: Motivates, encourages, and challenges others. Can adapt leadership styles in a variety of situations., 8. Problem Solving: Able to identify, evaluate, and use sound judgment to generate and evaluate alternative actions, and make recommendations accordingly., 9. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal as an equal member of the team., 10. Quality Assurance: Knowledge of the ideologies, techniques, and tools for quality assurance and control. The ability to put the ideologies, techniques, and tools into practice.

Job DescriptionGeneral Characteristics Responsible for establishing and implementing quality assurance and compliance processes for the IT organization. Works closely with IT leaders to develop and implement an overall quality maturity roadmap and plan for each IT functional area. Works with development, testing and production teams to develop, publish and implement software quality assurance plans. Reviews progress toward the plan regularly with IT leaders, technical teams and customers to make modifications as necessary. Establishes internal IT service quality control standards, policies and procedures. Monitors, evaluates, manages and executes audit processes to ensure compliance. Coordinates and facilitates quality assurance activities across projects with project managers. Provides guidance and subject matter expertise to IT teams on QA methodologies and processes, educates them on their responsibilities/accountabilities for the purpose of achieving on-time and quality deliverables. Makes recommendations and directs improvements to the software development lifecycle process. Documents non-compliance to policies, process and standards and assists in their resolution. Analyzes and identifies trends in IT performance metrics. Designs, monitors and analyzes performance metrics program for quality improvement initiatives. Conducts audits and analyzes findings to develop appropriate corrective action recommendations. Provides training on established processes and policies. Needed skills and knowledge include systems lifecycle development, project management, quality management and improvement methodologies and standards such as Total Quality Management (TQM), Six Sigma and the Software Engineering Institute—Capability Maturity Model (SEI-CMM). Education: Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience. Experience: A minimum of 7 years of IT and business experience, with at least 5 years in Quality Assurance, 2 to 3 years of audit or assessment or other relevant experience. Complexity: Expert/lead technical role. Provides strategic direction, guidance and integrated solutions to enterprise-wide quality engineering initiatives. Works on multiple projects as a project leader or as the subject matter expert. Works on projects/issues of high complexity that require in-depth knowledge across multiple technical areas and business segments. Coaches and mentors more junior technical staff. Powered by JazzHR kEARIMt0yS

Job DescriptionGeneral Characteristics Responsible for designing, installing and troubleshooting network systems (including wireless) to meet the functional objectives of the business. Involved with the configuration and maintenance of physical and logical network components. Assists in the design of the network architecture, designs the network infrastructure, and plans and designs LAN/WAN/wireless solutions. Performs capacity and resource planning, assessing network risks and contingency planning. Responsible for the implementation and maintenance of network management software; researching, analyzing and implementing software patches or hardware changes to fix any network deficiencies. Provides Tier 2 support. Involved in the evaluation of new products and services, may manage vendor service level agreements. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 3 years of IT work experience in infrastructure/network environments in network design, implementation, administration and support. Complexity: Intermediate professional level role. Works on projects/systems/issues of medium to high complexity. Provides support in designing, implementing, supporting and maintaining network systems. Works on one or more projects as a project team member, occasionally as a project leader. May coach more junior technical staff. Powered by JazzHR 2UGYUA11xY

Job DescriptionGeneral Characteristics Responsible for providing post-sales technical product support. This includes, but is not limited to, analyzing customers’ business needs and developing technical requirements, preparing technical responses to Requests for Quotes (RFQs), configuring integrated solutions to meet customer needs and implementing client solutions. May act as a primary point of contact between customer’s technical staff and the enterprise’s development/ engineering organization. Serves as technical consultant to the sales team and must have a broad knowledge of multiple computer environments, platforms and technologies and in-depth knowledge of the enterprise’s products. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 4 years of high-tech industry and/or IT work experience in product engineering, development and/or support functions. Complexity: Intermediate professional level role. Works independently or on multiple projects as a project team member, occasionally as a project leader. Works on small to large, complex issues/projects that require increased skill in multiple technical environments and knowledge of one or more specific technical products. May coach more junior staff. Powered by JazzHR LFqu6LQm2a

Job DescriptionGeneral Characteristics Works with the business and senior IT leadership to identify and establish information requirements, develop and implement data warehouse strategies that utilize data marts and/or data warehouse systems to enhance business processes and manage business intelligence. Leads the activities of data warehouse project teams in the design, development and implementation of data warehouses; and the configuration and auditing of data warehouses to ensure quality control of data. Responsible for overseeing the development, operations and maintenance of data warehouse environment, including organizational balance and system coherency between front-end desktop/client environment and data warehouse back-end processing functions. Provides guidance regarding the use of data warehouse system, capability of systems to deliver information, and subject matter expertise regarding current systems and emerging technology. Needed knowledge includes process and data modeling, data architectural development methodology, project management and extensive knowledge of data warehouses and data marts. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 7 years of IT work experience including managing team(s) responsible for systems/applications development, database management systems and data warehouse development and management. Breadth: Middle level management in the data warehouse function. Works under general direction of senior level management. Typically manages and mentors supervisors, project leaders and/or technical staff. Works on multiple, complex projects as a project leader and a subject matter expert. Frequently reports to a Director, Data Warehouse or Director, Systems and Programming. Powered by JazzHR mZ5mis9S3m

Job DescriptionGeneral Characteristics Supervises the computer operations within the data center. Responsible for the day-to-day assignments of staff, and the follow-up of their work performance. Manages the daily activities to resolve problems and change management issues. Responsible for production systems’ online response time. Maintains system availability, prepares metrics to evaluate systems performance, and works with IT groups and users to ensure that service objectives are met. Education: Associate’s or Bachelor’s Degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 5 years of IT work experience in computer operations with exposure to multi-platform environments. Requires experience in leading teams and projects. Breadth: First level management in data center operations. Works under general direction of middle level management. Manages multiple processes within the operations area. Manages and mentors technical staff. Powered by JazzHR QbWA7Y7P5w

Job DescriptionGeneral Characteristics Manages and controls the processing of programs and peripheral equipment on mainframe and/or distributed computer systems to ensure the highest levels of service and system availability are attained. Establishes production runs, ensuring that appropriate job control language, run documentation and data files are available. Assists in job set-up. Performs problem identification, escalation and resolution. Communicates status of operations to allow for immediate response to service disruptions. Education: Bachelor’s Degree in Computer Science, Information Systems, or a related field. Or equivalent work experience. Experience: A minimum of 3 years of IT work experience in production and operations support. Complexity: Intermediate professional level role. Provides production support on multiple platforms. Works on multiple projects as a team member and may lead projects of moderate complexity. May coach more junior technical staff. Powered by JazzHR Pr3BXEtf6E

Job DescriptionGeneral Characteristics Responsible for developing and executing formal test plans to ensure the delivery of quality software applications. Involved in test planning, writing test cases/scripts, test case automation and test execution. Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status. Collects and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the business needs. Documents all problems and assists in their resolution. Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners. Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed. Education: Bachelor’s Degree in Computer Science, Information Systems, or similar. Or equivalent work experience. Experience: A minimum of 3 years of systems development, testing and/or business experience. Complexity: Intermediate professional level role. Works on projects of moderate to high complexity within one or more development environments. Works on multiple programs/systems as a project team member. Considered a subject matter expert for a single program/system. May coach more junior technical staff. Powered by JazzHR MJdCGd3UGs

Job DescriptionGeneral Characteristics Manages and maintains all production and non-production databases. Responsible for standards and design of physical data storage, maintenance, access and security administration. Performs backup and recovery on Database Management Systems, configures database parameters, and prototype designs against logical data models, defines data repository requirements, data dictionaries and warehousing requirements. This position optimizes database access and allocates/re-allocates database resources for optimum configuration, database performance and cost. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 3 years of experience working with various database management systems in database design, testing, implementation, maintenance and administration in a multiple platform environment. Complexity: Intermediate professional level role. Supports multiple services and multiple databases of medium to high complexity (complexity defined by database size, technology used, systems feeds and interfaces) with multiple concurrent users, ensuring control, integrity and accessibility of data. Works on multiple projects as a project leader or sometimes as a project advisor. May coach more junior technical staff. Powered by JazzHR 5Ec0KWoYkw

Job DescriptionGeneral Characteristics Develops and maintains the build environment, the source code control system and the issue tracking systems. Creates and tests builds, resolves issues, applies labels to file and communicates build status. Responsible for building scripts and installation procedures. Proactively identifies and implements procedures to streamline the build process which may drive the development and maintenance of an automated build process with automatic notification of build and unit test failure problems to responsible engineers. May assist engineering management in making choices for source code management systems, and other development and testing tools. Knowledge of quality methods and procedures as well as PC, PVCS, UNIX and scripting languages is required for successful performance in this role. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 3 years of IT work experience with at least 2 years related to release management. Proficient in the use of project management, spreadsheet and database query tools. Has subject matter expertise in release management process. Complexity: Intermediate professional level role. Works on multiple releases/projects as a subject matter expert and as a project leader. Works on complex projects that require expertise across multiple disciples and environments. May coach more junior technical staff. Powered by JazzHR fyb49Uxdj0

Job DescriptionGeneral Characteristics Works closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and comply with the organization’s architectural standards. Involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining and supporting applications software that is delivered on time and within budget. Makes recommendations towards the development of new code or reuse of existing code. Responsibilities may also include participation in component and data architecture design, performance monitoring, product evaluation and buy vs. build recommendations. Has experience in systems analysis, design and a solid understanding of development, quality assurance and integration methodologies. Education: Bachelor’s Degree in Computer Science, Information Systems or other related field. Or equivalent work experience. Experience: A minimum of 2 years of programming/systems analysis experience. Complexity: Intermediate professional level role. Develops solutions requiring analysis and research. Works on small to large, complex projects that require increased skill in multiple technical environments and possesses knowledge in a specific business area. Works on one or more projects as a project team member or occasionally as a project lead. May coach more junior technical staff. Powered by JazzHR qRoznkeEaO

Job DescriptionGeneral Characteristics General Characteristics Responsible for the design, development and creation of user-centered designs for Web sites. Responsibilities include human factors engineering, heuristic evaluations and usability testing for Web and client based applications as well as metrics setting and monitoring for assessing the usability of the Web application. Works to improve the usability, usefulness, and desirability of Web sites in collaboration with Graphic Designers, Product Managers, Engineering Staff and other Web Designers. Must be able to perform usability tests, provide design prototypes and provide ad hoc user interface consulting. Responsible for requirements gathering and articulation of user interface issues—including development of page/site prototypes. Must be knowledgeable of user-centered design methodology, user scenarios, usability testing, storyboarding, paper and interactive prototypes. Must have demonstrated skills in graphic applications, HTML development tools and other applicable authoring tools, Web production, front-end development using programming and scripting languages. Must be able to integrate design into program rules and system architecture and create innovative approaches to improving the end-user experience. Must be familiar with platform/browser compatibility and basic usability issues. Education: Bachelor’s Degree in Computer Science, Information Systems, Graphic Design, or other related field. Or equivalent work experience. Experience: A minimum of 3 years of combined IT and graphic design experience. Able to understand HTML and strong working knowledge of Web generators and photographic libraries. Possesses a portfolio of Web sites or solutions. Complexity: Intermediate professional level role. Works on moderately complex, to complex projects that require a solid understanding of Web design and layout. Works on multiple projects as a team member and sometimes as a project leader. May coach more junior technical staff. Powered by JazzHR g3G9ByqXVi

Job DescriptionGeneral Characteristics Facilitates the optimization of business unit performance by enhancing the alignment between business processes and information technology. Responsible for actively resolving day-to-day technology needs of the business unit with a focus on the analysis of processes—dissecting problems and suggesting solutions. Includes complex systems process analysis, design and simulation. Must understand technical problems and solutions in relation to the current, as well as the future business environment. Must be able to suggest plans to integrate new and existing processes. Provides input and supports planning and prioritization for business process engineering related activities, including developing the business unit process engineering plan and integrating that plan with the corporate plan. Possesses knowledge and experience leveraging both IT solutions and business process improvements. Participates in continuous review and update to ensure that processes meet changing business unit conditions. Identifies processes for improvement, documents existing processes, identifies and analyzes gaps between current processes and the desired state, designs new processes, develops process performance measures and plans the transition to a new process. Provides counsel and leadership on future use of technology and business process improvements. This requires a high level of understanding of the organization’s business systems and processes as well as industry-wide requirements. Must demonstrate expertise in strategic planning, tactical execution, project management, process management and business systems requirements definition. Education: Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience. Experience: A minimum of 7 years of IT experience, 4 years of experience in process engineering and 2 years experience in project management. Complexity: Expert/lead technical role. Works on large, complex projects that have enterprise-wide impact and require subject matter expertise of multiple process improvement areas and mastery of process improvement tools. Works as a project team member on multiple projects to facilitate process improvements involving multiple sites or business areas, often as a project leader. Coaches and mentors more junior staff. Powered by JazzHR YK7lX1P52F

Job DescriptionGeneral Characteristics Accountable for the design, upgrading, enhancement, maintenance, availability and effectiveness of technical functionality and content for one or more Web sites of the enterprise. Coordinates the publishing of Web site content, user interface, look/feel and level of specificity to suit a wide range of needs. Responsible for working closely with marketing and systems teams to coordinate content, developing on-going site structure and updates. Knowledge and experience in HTML, including style sheets, templates, complex tables, frames, image maps, CGI programming, applets, animation, multimedia design and delivery, and Web publishing procedures, is essential. Primary focus is generally on gathering requirements that relate to the organization’s business objectives relative to site audiences, and continuous content updates and site upgrades to enhance site hits/visits. Webmaster, in a junior role, would focus more extensively on programming content rather than the technical aspects of this position. Impact and complexity of this job increases if organization is utilizing Internet solutions (vs. only Intranet), especially those having significant business impact (e.g., e-business). Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 4 years of IT work experience. Experience in systems administration, Web graphic design, development and implementation experience using HTML, Perl and CGI languages. Complexity: Intermediate professional level role. Works on projects/systems/issues of medium to high complexity. Provides design, implementation, maintenance and administration support for Web systems and services. Works on one or more projects as a project team member, occasionally as a project leader. May coach more junior technical staff. Powered by JazzHR 6alFoNxJDh

Job DescriptionGeneral Characteristics Leads the creation and/or evolution of the enterprise architecture function/program including coordination of an appropriately balanced pursuit of enterprise business, information, technical and solution architectures. Leads the identification and analysis of enterprise business drivers to develop enterprise architecture requirements. Analyzes technology industry and market trends and determines potential impact upon the enterprise. Leads the development of enterprise architecture governance structure based on business and IT strategies. Oversees enterprise architecture implementation and ongoing refinement activities. Directs the development and execution of a communication (including education) plan for enterprise architecture standards. Acts as a sounding board or consultant to IT and business leaders in the development of IT solutions for business needs. Education: Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 10 years of IT and business/industry work experience including architecture design and deployment, systems lifecycle management and infrastructure planning and operations, with 3 years of leadership experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders. Breadth: Senior level management. Participates in the technical aspects of strategic decisions regarding IT for the enterprise. Implements and manages those initiatives with complete autonomy. Makes decisions for the organization based on the highest degree of technical complexity and through understanding the far-reaching implications across the IT organization. Frequently reports to a Chief Information Officer or Chief Technology Officer of an enterprise. Powered by JazzHR YeeTPTKc8C

Job DescriptionGeneral Characteristics Develops, maintains, and supports applications for the organization’s Internet/Intranet sites. Gathers and analyzes requirements. Programs all or selected components of Web applications. Documents components and applications. Develops automation techniques to enable end-user content publishing; programs, tests and implements mapped graphic images, forms and HTML pages; handles client browser support inquiries; maintains links to external sites and accuracy on internal links while ensuring up-to-date information. Researches, evaluates and recommends new Internet tools and applications for use in assigned responsibilities. The senior level Web Applications Programmer has experience in a variety of the more difficult Web tools and languages. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 3 years of IT work experience in software development, installation and modification in an online environment. Complexity: Intermediate professional level role. Develops solutions requiring analysis and research. Works on small to large, complex projects that require increased skill in multiple technical environments and possesses knowledge in a specific business area. Works on one or more projects as a project team member or occasionally as a project leader. May coach more junior technical staff. Powered by JazzHR QaJyuV47Ma

Job DescriptionGeneral Characteristics Responsible for the development and implementation of an overall IT sourcing strategy in a multi-sourced IT environment. Acts as an integral part of the CIO’s leadership team, works closely with other IT and business leaders to develop and execute the IT sourcing strategies and programs. Leads the IT Sourcing Office in evaluating and determining the most cost-effective and efficient means of sourcing, acquiring and delivering IT products and services. Responsible for making strategic decisions on what should be in-sourced and what should be outsourced based on the IT and business strategic direction. This role focuses on the sourcing at an enterprise level and is responsible for creating the governance mechanism that is necessary to continuously coordinate and integrate the teams of vendor relationship management, contract management and administration, IT project and asset management. Education: Bachelor’s Degree or Master’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience. Experience: A minimum of 10 years of experience including managing large, multiple, cross-functional team(s) and project(s) and influencing senior management and key stakeholders. Experience with vendor relationship management, contract negotiation, contract administration, project or asset management in a technology environment. Breadth: Senior level management. Oversees strategic planning and development of sourcing strategies and programs in partnership with technical and business leadership. Accountable for enterprise-wide results. Frequently reports to a Chief Information Officer, Chief Technology Officer or IT Chief Operating Officer. Powered by JazzHR vAXXRMf9K9

Job DescriptionGeneral Characteristics Assists the IT organization in defining and implementing its business plan and goals to support the strategy and goals of the organization. Responsible for working with IT and business leaders to create the business plan for IT. Assists in the cascading of plans to the various IT divisions/departments. Scans the external IT environment to provide a common set of planning assumptions, competitive analysis, current and future market assessments for products and services to the business, and a common set of planning processes and tools to assist those with planning responsibility in IT. Assists IT and business leadership in actualizing the business plans within their own area of responsibility, working with them to ensure that technical and resource decisions link to the overall IT plan. Works closely with the enterprise’s business planning leaders to ensure alignment. Responsible for ensuring that business planning and purpose is considered in all key IT decisions, and therefore must be involved in the discussion and decision making process for technology, business, and human resource investments on an on-going basis. Works with Finance and Human Resources to represent the needs of IT and understand the cost and human resources impact of those needs in creating, implementing and adjusting business plans. This position typically reports to the CIO. Ensures alignment of the IT strategy to the business strategy. Responsible for ensuring integration of all work performed across all business units. Responsible for educating senior business leaders on the IT strategy as well as educating senior IT leadership on the direction of the business. High degree of business complexity and impact to overall success of IT in meeting business needs. Education: Bachelor’s Degree in Computer Science, Information Systems, Business Administration, Finance, or other related field. Or equivalent work experience. Experience: A minimum of 7 years of IT and business work experience with a broad range of exposure to various technical environments and business segments. Experience with managing team(s) responsible in strategic planning, infrastructure and operational support functions. Breadth: Middle level management. Works under general direction of senior level management. Typically manages and mentors supervisors, project leads and/or technical staff. Works on multiple, complex projects as a project leader and a subject matter expert. Frequently reports to a Chief Information Officer, IT Chief Operating Officer, Chief Technology Officer or Operating Unit IT Executive. Powered by JazzHR w7jSLDtjn0

Job DescriptionGeneral Characteristics Configures, installs, monitors and maintains IT users’ desktop software and hardware; supports mobile workforce. Provides consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software. Provides technical support and guidance through Tier 2 support and works with vendors to resolve Tier 3 issues. Responsible for documenting solutions to problems and developing end-user guidelines. May provide on-site training to users. Evaluates, maintains, modifies (e.g., creates macros, templates) and documents desktop application packages, participates in the testing and evaluation of new desktop packages and implements prototypes. Consults with and makes recommendations to IT users on selection of hardware and software products to address business requirements. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 3 years of IT work experience in supporting desktop software and hardware products and problem solving/troubleshooting. Complexity: Intermediate professional level role. Provides maintenance and support for moderately complex to complex client products. Works on one or more projects concurrently as a project team member. May coach more junior technical staff. Powered by JazzHR hIvSmlu1cO

Job DescriptionGeneral Characteristics Responsibilities include defining the business requirements for the organization’s next generation of collaborative work tools, which involves working with end-users to develop specifications for the development and implementation of groupware applications (e.g., Lotus Notes, Microsoft Exchange). Based on the business requirements, responsible for the implementation, maintenance and support of groupware systems. Evaluates and recommends associated hardware/software solutions based on business requirements and user needs. Responsibilities include providing technical leadership in the design, development and promotion of selected groupware strategies. Actively involved in engineering and deploying various groupware applications such as team collaborative computing, Internet and wireless access, document sharing and next generation messaging clients. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 2 years of IT work experience in programming and systems analysis. Experience with groupware/messaging technologies, tools and relevant platforms. Complexity: Intermediate professional level role. Works on multiple products, activities and projects as a project team member, occasionally as a project leader. Works on moderately complex tasks, projects, activities or support issues that require increased skill in multiple technical environments and has expertise in one product/system. May coach more junior technical staff. Powered by JazzHR qKimwciHkY

Job DescriptionGeneral Characteristics Responsible for the creation, and delivery of training and development programs to all levels of end-users and IT professionals. Involved in training needs assessment process and vendor selection. Works closely with both IT and the business to understand system and training needs for applications and packages supported. Develops documentation for custom applications and packaged applications, using a variety of mediums as needed. Designs training programs, classes, workshops, and Computer Based Training (CBT) and on-line help. Delivers training to a variety of audiences, understanding and applying adult learning principles. More junior position works on and delivers training programs for standard packages and productivity tools (e.g., Word, Excel, e-mail). More senior position delivers technical training to IT professionals, and requires in-depth knowledge and experience in the systems/applications/programming languages supported (e.g., Oracle, NT, C++). Education: Bachelor’s Degree in Instructional Technology, Computer Science, Information Systems, Education, or other related field. Or equivalent work experience. Experience: A minimum of 3 years of Training (including IT course development and delivery) experience. Complexity: Intermediate professional level role. Works independently or on multiple IT training projects as a project team member, occasionally as a project leader. Works on small to large, complex IT training projects that require increased skill in multiple technical environments and knowledge of a specific business area. May coach more junior staff. Powered by JazzHR SqwhnIwtm2

Job DescriptionGeneral Characteristics Responsible for Tier 1 and 2 software and hardware support. Provides technical advice, guidance and informal training to customers using hardware and software programs. Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures. Performs root cause analysis and develops checklists for typical problems. Recommends procedures and controls for problem prevention. Maintains knowledge database and call tracking database to enhance quality of problem resolutions. Works in a team setting, sharing information and assisting others with calls. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 2 years of IT work experience with demonstrated working knowledge of basic to moderately complex hardware and software products and problem solving/troubleshooting skills. Complexity: Intermediate professional level role. Provides Tier 1 and Tier 2 support of medium to high complexity. Works in a team as a team member. May coach more junior technical staff. Powered by JazzHR ISfD40s3Pk

Job DescriptionCompany Description:VR Systems is a Tallahassee-based technology company specializing in election software, with over 30 years of experience supporting the elections community. Our software spans internal election management systems through public-facing websites. Ongoing legislative and technological change requires us to remain adaptable, precise, and innovative while delivering reliable software our customers depend on. Position Description The Software Quality Assurance Analyst ensures software correctness by interpreting requirements, validating complex business logic, and identifying defects that impact functionality, usability, and compliance. This role focuses on understanding how features should behave across real-world workflows and verifying that system behavior aligns with defined business rules and legislative requirements. The QA Analyst serves as a key safeguard for product correctness in a regulated environment, working closely with Product Management, Development, and Customer Support to support reliable releases. This is an analytical, product-embedded quality role. While familiarity with automation concepts is helpful, this position is not focused on building or maintaining automation frameworks.Position Responsibilities • Requirements Interpretation & Validation, • Translate business and legislative requirements into structured, traceable validation approaches., • Evaluate system behavior across workflows to confirm alignment with defined business rules and expected outcomes., • Identify edge cases, rule-driven scenarios, and cross-feature impacts that may affect correctness or compliance., • Testing & Investigation, • Execute structured, primarily manual validation testing across functional, integration, regression, and user acceptance scenarios., • Use SQL as needed to support validation of business rules and system behavior., • Investigate defects and inconsistencies across systems and environments., • Document defects clearly and collaborate with Development teams through resolution and verification., • Collaboration & Product Partnership, • Partner with Product Management and Development to clarify requirements and participate in design reviews with a focus on correctness and testability., • Work with Customer Support to analyze and reproduce customer-reported issues., • Develop working knowledge of related products and integrations to assess cross-system impacts., • Process & Continuous Improvement, • Participate in Agile ceremonies, providing QA insight, risk identification, and status updates., • Contribute to improvements in testing practices, documentation clarity, and quality processes., • Occasional Duties, • Participate in requirements gathering activities., • Review legislative changes and assess potential impact on existing functionality., • Perform related business analysis tasks as needed.Job Requirements, • Required, • U.S. citizen based in Tallahassee, FL., • Bachelor’s degree in Computer Science, Information Systems, Business, or related field, or equivalent experience., • 3–5 years of experience as a QA Analyst or similar quality-focused role., • Strong understanding of QA principles and Agile development methodologies., • Demonstrated ability to write and use SQL queries to support testing and validation., • Experience using test management and defect tracking tools., • Strong analytical reasoning skills and attention to detail., • Ability to interpret complex requirements and evaluate logical correctness., • Clear written and verbal communication skills., • Ability to work independently, manage priorities, and adapt to changing needs., • High integrity and commitment to quality in a regulated environment., • Availability for occasional evening or weekend work to support releases., • Preferred, • Experience testing web-based applications., • Familiarity with automation concepts (framework ownership not required).Benefits, • The ability to be a member of our employee-owned company (ESOP) since VR Systems is 100% owned by the employees., • An annual salary commensurate with your experience and work-related skills., • 100% health and dental insurance premiums covered for the employee., • 50% health and dental insurance for employee dependents., • Long-term disability and life insurance coverage., • Matching contributions to a 401k plan.

Job DescriptionGeneral Characteristics Responsible for the analysis, development, modification, installation, testing and maintenance of operating systems software. Possesses a strong understanding of systems programming, graphical user interfaces and control languages. Evaluates vendor supplied software packages and makes recommendations to IT management. Modifies and/or debugs vendor-supplied utilities and packages. Modifies, installs and prepares technical documentation for system software applications. Diagnoses, isolates and de-bugs software problems and performs problem resolution. Monitors systems capacity and performance, plans and executes disaster recovery procedures and provides Tier 2 technical support. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 4 years of IT work experience in systems administration and programming. Complexity: Intermediate professional level role. Works on multiple products, activities and projects as a project team member, occasionally as a project leader. Works on moderately complex tasks, projects, activities or support issues that require increased skill in multiple technical environments and has expertise in one product/system. May coach more junior technical staff. Powered by JazzHR jNSKZPiWYN

Job DescriptionGeneral Characteristics Accountable for providing overall direction and integration for a specific ERP module, functional and/or business area. Understands the business strategy of a particular function/area and works with the team to define business requirements. Communicates and coordinates with other Team Leads, business leadership, and Project Manager to ensure appropriate integration of processes and modules across the enterprise. Oversees, defines and monitors critical path activities and resolves issues or escalates issues to the Project Manager as needed. Drives the design and implementation of new business processes with organizational structure and required ERP configuration. Must possess an in-depth understanding of the business function/process supported, and also be viewed as a credible representative of that business function/process. Successful implementation is dependent on the ability of the incumbent to influence business leadership and management decisions and drive ownership and acceptance of changes to the business. Education: Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience. Experience: A minimum of 7 years of IT and business work experience including managing team(s) responsible for systems implementation and/or infrastructure support. Often is recruited internally from high-level management positions in the organization. Breadth: Middle level management. Works under general direction of senior level management. Typically manages and mentors supervisors, project leads and/or technical staff. Degree of integration driven by ERP requires a consensus decision making process across Team Leads. Once key decisions are made, Team Lead then has autonomy for the technical decisions to support the business, but business process decisions are made through constant education and negotiation with business leadership and management. Works on complex business issues, which have a significant impact to the enterprise and across enterprise processes and functions due to the integration of ERP. Frequently reports to a Chief Technology Officer, Competency Center Leader or Departmental IT Executive. Powered by JazzHR yk0hrPP2x1

Job DescriptionGeneral Characteristics Responsible for network operations and service levels for data and voice networking equipment and software including mainframe equipment, PBX, mid-range and network processing devices. Develops and implements standards, procedures, and processes for the network operations group. Plans and manages the support of new technologies (including wireless), network performance, and reliability. Defines and negotiates service level agreements. Oversees and coordinates the daily activities of the network operations center. Plans for human resources, equipment arrangements, electrical power and cable requirements for telecommunications and information processing equipment. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 7 years of IT work experience including managing team(s) responsible for technical service for hardware/software engineering, support and maintenance in LAN/WAN and multi-platform environment. Breadth: Middle level management in network operations functions. Works under general direction of senior level management. Typically manages and mentors supervisors, project leaders and/or technical staff. Frequently reports to an IT Chief Operating Officer, Director, Network Operations or Operating Unit IT Executive. Powered by JazzHR FBFOEZfqJH

Job DescriptionGeneral Characteristics Works closely with customers and design teams in prioritizing data and information requirements. Determines how Decision Support Systems (DSS) and Executive Information Systems (EIS) will provide the information required to make effective business decisions; translates requirements into applications that employ appropriate decision support and reporting tools. Involved in the design, development and maintenance of DSS. Performs modeling of data sources and flows, works with data management staff to define an operational framework that will define, develop and implement DSS, EIS, policies and security frameworks to ensure precise and secure delivery of knowledge and information. Monitors system performance, implements changes to optimize performance. Involved in the selection of new products. Needed skills and knowledge includes process and data modeling, DSS architecture and tools, development life cycle methodologies, IT planning methodology, extensive knowledge of the enterprise’s data and decision-making processes. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 3 years of IT work experience in business intelligence tools and systems. Complexity: Intermediate professional level role. Provides support for user community and development team in design, development and maintenance of DSS and/or EIS applications. Works on multiple function tasks that tend to be of medium technological complexity. Identifies and recommends technology solutions. Works one or more projects as a team member and may lead projects of moderate complexity. May coach more junior technical staff. Powered by JazzHR acvXTcS152

Job DescriptionGeneral Characteristics Responsible for gathering and assessing business information needs and preparing system requirements. Performs analyses, development and evaluation of data mining in a data warehouse environment which includes data design, database architecture, metadata and repository creation. Uses data mining and data analysis tools. Reviews and validates data loaded into the data warehouse for accuracy. Interacts with user community to produce reporting requirements. Provides technical consulting to users of the various data warehouses and advises users on conflicts and inappropriate data usage. Responsible for prototyping solutions, preparing test scripts, and conducting tests and for data replication, extraction, loading, cleansing, and data modeling for data warehouses. Maintains knowledge of software tools, languages, scripts, and shells that effectively support the data warehouse environment in different operating system environments. Possesses working knowledge of Relational Database Management Systems (RDBMS) and data warehouse front-end tools. Must have an extensive knowledge of data warehouse and data mart concepts. Education: Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 3 years of IT work experience in business intelligence tools and systems. Complexity: Intermediate professional level role. Provides data warehouse architectural design, development and support in multi-platform environments. Works on multiple projects as a team member and may lead projects of moderate complexity. May coach more junior technical staff. Powered by JazzHR 7pJfxyja6v