Internal audit jobs in East Elmhurst, New York - Page 7Create job alerts

Job Description Position: Senior Director of Finance Department: Finance Reports to: Chief Operating Officer (COO) Categorization: Hybrid In-Person Status: Full-time Exempt Start Date: February 2026 The Organization Since 2003, The Opportunity Network (OppNet) has ignited the drive, curiosity, and agency of students from under-resourced communities, who are first-generation college students on their paths to and through college and into thriving careers. This year, OppNet will reach more than 10,000 students of color nationwide to support them in achieving their college and career goals. All of the work OppNet leads is in service of realizing our vision of a nation connected through vibrant communities and networks actively in pursuit of a nation where all young people can freely create their path to enduring success that honors their passions, ambitions, and full identities. The Job The Opportunity Network seeks a Senior Director of Finance to oversee all financial management, including accounting duties, and to advise and steward the organization on areas of financial health and sustainability. This position will develop processes and protocols for all finance-related transactions. The Senior Director of Finance will be responsible for reviewing and analyzing all aspects of internal and external financial reporting, as well as the full scope of budgets and internal system reports. This position will lead in maintaining a culture of compliance, ethics, and integrity, while maintaining strong internal controls and complying with GAAP and other professional standards. The Senior Director of Finance will report to the Chief Operating Officer (COO) and be a strategic thought partner to the Chief Executive Officer (CEO) and Chief Development Officer (CDO). The successful candidate will be a hands-on and participative manager who will lead and develop the Finance team to support finance, business planning, budgeting, and administration. In addition, they will collaborate cross-functionally with teams, with emphasis on Operations, People and Culture, and Development. The Senior Director of Finance will directly supervise the Assistant Director of Finance and Grants Administration. About You The ideal candidate will be a strategic and mission-driven finance leader with extensive experience overseeing financial management, budgeting, and compliance for nonprofit organizations. They must have a proven track record in collaborating with cross-functional teams, optimizing resource allocation, and ensuring transparency for stakeholders, funders, and boards of directors. Their expertise would include: designing and executing financial plans that support program growth and long-term sustainability; reporting, budgeting and forecasting, and advising leadership on financial trends and risks; implementing strong internal controls, overseeing audits, and ensuring compliance with Generally Accepted Accounting Principles (GAAP) and nonprofit regulatory standards; and partnering with executive leadership and boards to translate financial insights into strategic decisions; mentoring finance teams to build capacity and efficiency. What You Will Be DoingFinancial Management (60%) The Senior Director of Finance will maintain knowledge of Generally Accepted Accounting Principles (GAAP) and statutory accounting principles, and stay current with changes in accounting regulations for reporting and compliance. The SDF will collaborate with the CEO, the Enterprise Leadership team, and the board to ensure effective financial management across departments. * Analyze and present financial reports accurately and on time; clearly communicate monthly and annual financial statements; and oversee all financial, project/program, and grants accounting. * Coordinate and lead the annual audit process, liaise with external auditors and the finance committee of the board of directors, and assess any necessary changes. * Oversee and lead the annual budgeting and planning process in conjunction with budgeting managers; administer and review all financial plans and budgets; monitor progress and changes; and keep the Enterprise Leadership Team (ELT) abreast of the organization’s financial status. * Produce financial models and scenarios that support sound institutional decision-making for the ELT. * Manage organizational cash flow and forecasting. * Effectively communicate and present the critical financial matters to the board of directors. * Implement a robust contracts management and financial management/reporting system; ensure that the contract billing and collection schedule is adhered to, and that financial data and cash flow are steady, supporting operational requirements. * Oversee the finance team in updating and implementing all necessary business policies and accounting practices; lead the team in improving the finance department’s overall policy and procedure manual. * Along with the finance team, maintain relationships with financial institutions providing services to the organization (banks, investment firm, accounting firm, insurance companies, etc.) and assist the Board/Board Treasurer//CEO as needed * Work closely and transparently with all external partners, including third-party vendors and consultants. Cross-Departmental Consultation and Leadership (25%) Operations * Collaborate with the Operations team to evaluate, select, and bind corporate insurance policies, ensuring proper liability coverage (D&O, cybersecurity, etc.). * Collaborate with the Operations team to determine and manage administrative budget line items, which include IT expenses, travel, food, supplies, staff appreciation, etc. People & Culture * Collaborate with the People and Culture team to evaluate, select, and administer employee benefit policies. * Manage the organization’s 403b plan with the plan administrator and the pension consultant. Development * Collaborate with the Development team to reconcile the timing and receipt of projected revenue. * Collate financial reporting materials for all donor segments, resulting in accurate internal and external reporting Organizational Learning, Development, and Program Reflection (15%): * Participate in organization-wide learning sessions, working groups, and optional affinity groups. * Attend weekly team meetings, All Hands meetings, All Staff meetings, team retreats, and annual institution-wide retreat. Who we are looking for * Significant experience in progressive financial leadership, preferably in a non-profit or social justice organization; * At least 8 years of demonstrated experience in managing organizational budgets of at least $10M, including grant-funded activities; * Strong knowledge of GAAP and nonprofit accounting standards; * Advanced Excel skills and experience in building and managing financial software systems such as QuickBooks, Bill.com, Expensify, Salesforce, and ADP Workforce Now; * Experience working closely with senior management and Boards, and ideally in a multi-cultural and multi-ethnic work environment; * Proven ability to uphold high standards of performance for themselves and their team with a strategic and problem-solving vision while upholding the highest standards of financial and regulatory compliance; * A solid sense of judgment with the ability to navigate complex financial and organizational decisions with integrity and discretion; * Strong analytical and problem-solving skills with the capacity to adapt to changing priorities; * The ability to translate complex financial information to diverse audiences in an accessible manner. * Degrees in accounting, business, or nonprofit management are a plus. * Strong people and organizational management skills, with a track record of developing strong and engaged performers and coaching others on how to motivate and inspire teams; * Strong proficiency in Google Suite (Docs, Sheets, Slides, Gmail) and Dropbox; and * A demonstrated commitment to social, racial, and economic justice. Requirements to Work for OppNet * HYBRID IN-PERSON. Job responsibilities require regular scheduled and ad hoc physical presence with NYC-based OppNet stakeholders. * OppNet requires that all employees are fully vaccinated against COVID-19, including new hires, unless an exemption has been approved. Salary and Benefits We take a thoughtful and deliberate approach to generating salary offers that take into account previous work experience, the role you’re entering into, and fairness within OppNet. Fairness is important to us and it is critical that our compensation approach ensures fairness across the organization. Hence, we make every effort to make our first offer our best offer because we want to demonstrate that we value you and your work from day one. The hiring salary range for this role is $108,896 – $123,000 and will be commensurate with experience. At OppNet, eligible employees can enjoy a comprehensive benefits package that includes medical coverage (health, dental, and vision), an HRA, Flexible Spending Account, family leave (up to 100% coverage for twelve weeks), life insurance, and retirement benefits. Full-time employees can participate in our 403(b) retirement benefit program. Additionally, we offer generous time off from work (through a combination of vacation, sick, and holidays). Application Instructions Please use this link to submit a resume and cover letter outlining how your professional background and experience relate specifically to the responsibilities and qualifications listed above, salary requirements, and earliest available start date. Do you meet some but not all of our qualifications? OppNet is an equal-opportunity employer. Even if you may not meet every qualification listed, we strongly encourage you to apply without hesitation. If you believe in our organization's mission and feel confident in your potential to excel at OppNet, we warmly welcome your application. Our commitment lies in considering a wide range of candidates, and valuing various workplace experiences and backgrounds. Whether you are new to the non-profit sector, returning to work after a break, considering a career change, or taking the next step in your professional journey, we are excited to hear from you! We recognize that multifarious teams make the strongest teams, and we encourage people from all backgrounds to apply.

Job Description Healthcare quality is declining and soaring costs are crushing American families and businesses. At Garner, we've developed a revolutionary approach to evaluating doctor performance and a unique incentive model that's reshaping the healthcare economy to ensure everyone can afford high quality care. By providing organizations relief from surging healthcare costs, we've experienced rapid adoption in the market and have more than doubled our revenue annually over the last 5 years, becoming the fastest growing company in our space. To support our continued growth, we're expanding our team by over 50% each year, seeking exceptional talent to shape our unique, award winning culture (for example, USA Today Top Workplaces 2025) designed to cultivate teamwork, trust, autonomy, exceptional results, and individual growth that creates an inflection point in your career. About the role: Garner is seeking a highly capable and experienced Senior Systems Administrator to join our Business Technology team as a key member of our growing organization. This is an opportunity to directly shape the future of Garner's IT infrastructure by owning and improving the systems, processes, and controls that enable us to scale securely and efficiently. In this role, you'll manage core enterprise platforms and networks, ensure consistent and compliant service delivery, and drive initiatives that strengthen our security and operational foundation. You'll play a critical role in implementing frameworks such as Role-Based Access Control (RBAC), maintaining HITRUST and SOC 2 readiness, and optimizing system performance across Garner's environment. This position is ideal for someone who thrives in a fast-paced, high-growth company and enjoys building scalable systems and processes that support both operational excellence and regulatory compliance. Where you will work: This role will be based in our New York City office. You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: • Administer and maintain core IT systems (Okta, Google Workspace, Atlassian, Zoom, Slack, Zoom Rooms, Unifi Nnetwork,, FreshService), • Manage full MDM lifecycle for macOS/iOS through Jamf Pro, ensuring secure device configuration and compliance, • Maintain and improve network infrastructure (Ubiquiti UniFi) for performance, reliability, and security, • Support and optimize conference room and A/V systems (Zoom Rooms), • Handle escalated L2/L3 tickets, uphold SLAs, and drive service quality improvements, • Manage user lifecycle operations — provisioning, deprovisioning, RBAC, and access reviews, • Support compliance initiatives (HITRUST, SOC 2, HIPAA) through documentation, access reviews, and audit evidence, • Create and maintain SOPs and internal knowledge base content, • Coordinate with vendors and MSPs on service delivery and transition projects, • Identify and implement process improvements and automation opportunitiesWhat you will bring to the team:, • 5+ years in IT Operations within a cloud-centric environment, • Deep hands-on experience with MDM platforms (Jamf Pro, Kandji, Intune, Google Advanced MDM). Certifications preferred, • Expertise in Okta Workforce Identity and core SaaS administration (Google Workspace, Slack, Atlassian, Zoom, Zendesk, FreshService, Salesforce); Okta-certified Admin+ preferred, • Strong knowledge of network management (Ubiquiti UniFi or Cisco), including VLANs, DNS, DHCP; network certification a plus, • Proven experience as L2/L3 escalation point under an ITSM framework (FreshService or Jira Service Management); ITIL certification a plus, • Familiarity with low-code automation (Okta Workflows, Retool, Airtable, Zapier); scripting or REST API skills preferred, • Experience supporting compliance frameworks (HITRUST, SOC 2, HIPAA), • Strong project management, documentation, and communication skills; PMP or similar a plus, • A proactive, hands-on mindset and commitment to Garner's missionTechnologies we use:

The intern will assist with the AML Compliance Audit Team for some of the highest risk audit projects across BOC Branches and lines of business, as well as assist in completing 9 audit projects in 2024. Working knowledge of MS Office, including excel and word. Actual salary is commensurate with cand

RSM's Financial Services Risk Consulting Practice is seeking a Temporary Senior Associate to support our growing Financial Services Risk, Compliance, and Internal Audit team. Temporary assignment with potential for extension. Risk Consulting Senior Associate (Temporary) Financial Services Risk & Co

The Corporate Audit Services Staff Auditor is primarily responsible for executing internal audit activities at the direction of the lead auditor and/or primary audit manager, including assisting in planning of projects and development of risk-based audit programs. Corporate Audit Services Staff Audi

Experience: Minimum of 2 years of AML experience (QA role requires 3 years experience and prior QA or audit experience in AML/compliance). Collaborate with internal teams to ensure adherence to AML regulations. Perform QA reviews on AML investigations and transaction monitoring.

Ferguson invites applications for the role of Senior Internal Auditor in our Internal Field Audit division!.

Description Who we're looking for: We're looking to build the best teams possible with highly motivated and engaged employees. We have an exciting opportunity for a Recertification Specialist (Affordable Housing), to join The Douglaston Companies in Queens, NY. If you are looking to work in a collaborative and supportive environment but also be challenged in your role, we welcome you to apply! Essential duties and responsibilities: Recertification Process Management • Facilitate the annual and interim recertification processes for assigned portfolio, coordinating with tenants and site staff to collect all required documentation., • Review income, household composition, and eligibility documentation to ensure compliance with all applicable affordable housing program regulations., • Update tenant certifications in Yardi and other compliance tracking systems with accuracy and timeliness., • Maintain comprehensive, organized, and audit-ready tenant files in accordance with HPD, HDC, HCR/HFA, NYCHA, HUD, and other agency guidelines., • Prepare for and support periodic audits and inspections by regulatory agencies or internal auditors., • Monitor recertification deadlines and compliance milestones using Yardi and internal management systems., • Maintain open and clear communication channels with Property Management, Leasing, Social Services, and Compliance teams to track recertification progress and address bottlenecks., • Work closely with Leasing to support lease-up compliance, including eligibility screening and subsidy paperwork., • Stay current on changes in federal, state, and local housing regulations, program guidelines, and best practices., • Develop and implement process improvements to streamline compliance workflows and increase efficiency., • Build and maintain strong working relationships with regulatory agencies, onsite teams, and residents to facilitate smooth compliance operations., • Occasional travel throughout New York City to multiple properties for tenant interviews, file audits, and in-person support of leasing and compliance operations., • Perform other related duties and ad hoc tasks as assigned to support leasing, compliance, and property-level initiatives. Qualifications, Skills, and Abilities: • 2+ years of experience in affordable housing compliance, with a strong emphasis on managing LIHTC, Rent Stabilization, Section 8, and HOME program units., • Demonstrated expertise with the NYC affordable housing regulatory environment and compliance requirements., • LIHTC Certification preferred, • NYS Notary Public license preferred, • Proficiency with Yardi or comparable property management systems, and Microsoft Office applications (Excel, Word)., • Exceptional organizational skills with meticulous attention to detail and accuracy., • Ability to manage multiple projects and deadlines in a dynamic, fast-paced environment., • Excellent communication skills, both verbal and written, with the ability to interact professionally with residents, colleagues, and agency representatives., • Health: We proudly offer a full suite of health benefits! Thats medical, dental, vision, FSA, HSA, and even pet insurance for your furry family, to name a few. We also provide Life Insurance employer paid (basic with option to purchase more), Enhanced Short-Term Disability and Long-Term Disability coverage!, • Wealth: great pay, 401(k) plan with a very generous employer match and vesting schedule because your retirement is just as important to us as it is to you!, • Development: virtual courses, tuition reimbursement, lunch and learns and wellness programs., • Balance: paid time off, 9 company holidays, hybrid work schedule with 4 days in the office and 1 remote (subject to your location and role). We offer a fun-fast paced culture that's a perfect mix of high performance. Salary Range: $68,000 - 75,000/yr. Who we are: Douglaston Development, Levine Builders, and Clinton Management are a dynamic privately held group of companies with a unique owner-builder-manager advantage, known collectively as The Douglaston Companies. The Douglaston Companies started with the founding of Levine Builders in 1979 with just two people. Standing by our core values of integrity and ethics for the past four decades the firm has grown to 200 employees. By providing general contracting and construction management services, Levine Builders has built, renovated and rehabilitated thousands of residential units and millions of square feet of commercial, hotel, office buildings, retail centers, religious, educational, and healthcare facilities. With the later establishment of Douglaston Development as the driving engine of the organization, the two companies worked in unison to leverage each others expertise to develop and build most complex projects while also growing and thriving in challenging markets. In 2002, Clinton Management was founded to manage the expanding portfolio of developments created by Douglaston Development and constructed by Levine Builders. Clinton Management oversees a broad portfolio of moderate-income housing, luxury apartments, commercial, and retail properties. Each affiliate company works together to cohesively acquire property, develop it to its full potential, and manage it efficiently, assuring that each investment achieves and maintains maximum value and profitability while strengthening the community in which the assets are located.

In this role, you will work closely with credit risk, data science, and technology teams to operationalize and maintain decision logic that drives automated approvals, credit policies, models and customer lifecycle decisions. Years Risk Management, Credit Risk, or Internal Audit - Required. Risk Cul

BSA/AML Regulatory Issue Verification - Internal Audit (5 roles). Seeking a team of regulatory auditor with experience performing audit closure verification testing and BSA/AML subject matter expertise. The roles require knowledge of BSA/AML controls including suspicious activity monitoring and repo

Evaluate the design and effectiveness of internal controls, identifying control gaps and opportunities for improvement. Strong knowledge of internal control frameworks, risk management, and audit techniques. VanEck is seeking a highly motivated and hands-on Head of Internal Audit to establish and le

GCS Control Management is looking for a Risk Control Self Assessment (RCSA) - Senior Analyst focused on ensuring control management is embedded in the day-to-day operations of our organization. Years experience in operational risk management (e. Risk and/or Internal Audit function) Understanding of

In the Financial Services Risk, Compliance, and Internal Audit Practice we frequently work as or alongside a client's internal audit function, the chief risk officer or risk function, Sarbanes-Oxley project team, lender field examination teams and various other members of management tasked with mana

We're seeking someone to join our team as an Executive Director to support coverage for the Global Financial Crimes Audit team.The Internal Audit Division (IAD) drives attention and resources to vulnerabilities by providing an independent and well-informed view and impactful messages about the most

Evaluate controls and processes, prepare detailed workpapers to support the test objectives and support conclusions reached in accordance with the Internal Audit Department and the Institute of Internal Auditors (IIA) standards, best practice and any applicable global regulations or requirements. Th

Internal Audit or Second Line experience preferred. Morgan Stanley is seeking a financial services professional to join our team as an Internal Audit Director. The candidate will join our Compliance Audit team, which is responsible for execution of our Legal and Compliance audit program.

Public Sector Audit Leadership: Proven experience leading audit teams in public or government settings, with demonstrated success in managing compliance audits, vendor oversight, and financial reconciliations. Certified Internal Auditor (CIA) Communication and Leadership: Exceptional written and ver

Our New Analyst Program is a full-time program for final year undergraduate and graduate students.As a new analyst, you will learn about our businesses, develop important relationships, and build career-enhancing skills.Learn about the firm and how we do business.Gain the skills and knowledge necess

The new intern will assist in enhancing the credit recommendation report processing.Timely completion of the credit recommendation report for new or existing clients with highest quality;.Respond to both internal and external audit request, and take remediation action if any;.Actively participate in

This position will perform assigned audit tasks and conduct independent audits of internal controls, financial records, and operations, for compliance with the Company's internal policies, and certain laws and regulations. The Manager of Internal Audit will be responsible for supporting or working i

The Internal Audit Intern will support the Internal Audit team with various tasks and projects. Assists with various substantive procedures to support external auditor's year-end audit.

Supports the Commercial & Private Bank Business Risk & Controls Officer Compliance Risk Officer in the interaction with the following Business Unit partners: Bank Examiners, External Bank Auditors, Enterprise Compliance & Risk Management, Internal Audit, Regulatory Affairs, Business Process Owners,

The JPMorganChase Fellowship Program offers a five-week paid, full-time summer fellowship held in select JPMorganChase offices. All sophomore students who are interested in the Fellowship Program, regardless of background, are welcome to apply. As a Summer Fellow in our JPMorganChase Fellowship prog

The Senior Manager, Internal Audit IT will lead Angi's IT audit efforts, overseeing planning, scoping, resource management (including offshore teams), and the delivery of high-quality audits. Lead the IT internal audit function by developing and executing the annual audit plan for IT audits, includ

Job Description Title: Project Manager – Interior Construction Department: Project Management - Interior Construction FLSA Status: Exempt Supervisory Responsibilities: No Location | Travel: This position will require reliable transportation, along with coverage of Greater Manhattan & surrounding areas, including the Stamford to New Haven corridor and occasionally to the Hartford area Summary: This position is responsible for ensuring that all projects meet client expectations, provide support to sales and design, coordinate all activity involving pre order prep, labor quoting, scheduling, installation, warehouse, and subcontractors to make certain that the project is completed on time and to the quoted cost, act as a liaison for the project’s entirety with sales, client, internal operational departments and external vendors, required to follow up on all punch list issues and ensure that all orders are invoiced out upon completion of the project. Responsibilities and Duties: • Responsible for information relating to pricing delivery, installation and other related services in a timely fashion, • Working with the team on all bids, duties assigned as needed, • Complete understanding of how to bring a project/order through the entire Creative Office Resources system (i.e. generating product specifications, coordinating field dimensions, generating installation and design quote, preparation and presentation of product and service quotes, establishing a documented schedule for COR/Client review, working with project management in conjunction with factory shipping information, project walk-through with documentation of punch-list and an aggressive completion of punch-list items with ongoing punch-list status to the client), • Maintain and provide weekly order status reports to the client and sales, • Utilizes all technology tools to support their job function, i.e. CAP, HMI Kiosk, Order Manager, CORE, Order Status, COR Connect and Lotus Notes data bases, • Update projects in CORE in a timely manner using all the correct symbols to alert the COR operational staff involved in with the project, • Upon receipt of Project Management/Design registration form, meet with Sales and Design to be involved from the onset of the project, • Request Certificate of Insurance when applicable, • Understand the full scope of the project to determine the best Delivery and Installation solution, • Required to ship product direct when possible and responsible for notifying the subcontracted labor well in advance to communicate the Estimated Install dates, • Develop Installation pricing based on bids from subcontractor and monitor the subcontractor’s hours to stay within the quote. PM responsible for entering quoted hours on labor database and are responsible for tracking hours., • Develop and manage phasing of project by generating a furniture project schedule that meet client’s move in date, • Confirm and verify critical field dimensions and evaluate overall space to meet specifications, • Coordination and locating of electric, data and phone and core locations., • Review drawings and specifications prior to order entry to determine how the project should be phased out for receiving and installation, • Perform Audit Take off comparing project floor plan against Vendor Purchase Orders, • Schedules orders and monitors shipping and installation dates and generate timely delivery tickets to the warehouse, • Meet with project Foremen prior to the first day of installation and again during the duration of the install to review the entire scope of the project ensuring that the Foremen understand the clients and the sales person’s expectation for the project, • Be on site on the first day of installation, and then on an as needed basis during installation., • On site as needed during project Delivery and Installation, • Perform final walk through with client and compile punch list that must be provided to client and customer service within 24hrs of completion of project, • Follows up on customer problems, such as back orders, damaged product, punch-list items in a timely manner. Tracks progress of punch-list utilizing CORE., • Be on site to oversee the D&I of the punch list and confirm that all the work was completed to customer’s satisfaction, • Obtain signed Delivery Tickets or signed Work Order from client, and written punch lists from our sub-contractors, • Close out all projects for month end billing on a weekly basis, • Accountable for Change Orders and providing written documentation to both client and sales, • Maintain and enter information into PM’s status reports in a timely manner, • Attend weekly and monthly Project Management meetings, trainings, and technology and process meetings., • Other duties as assigned, duties are subject to change due to personal growth, organizations development and/or technological/industry advancements, • Adapt to changes in process and responsibilities as outlined by management and agree to work the hours required to achieve agreed upon goals Required Education, Skills, and Experience: • 4 year college degree, • 1-3 years of experience in the industry, • Exceptional time management and organizational skills to handle a high volume of detailed work and the ability to multitask, • Technical aptitude required, • Proficient with pricing, fabric and finish options, lead times, and product strength and weaknesses, • Complete understanding of profit and loss implications of product and service markups and how they relate to gross profit margins and gross profit dollars - strive to achieve and maintain predetermined gross profit margins, • Ability to work in a team and create synergy amongst team members to produce higher level sales volume, • Provide high level of Customer Service support by communicating effectively on an on-going basis with our customers, • Valid driver’s license and personal car required with valid insurance limits, • Strong written and verbal communication and interpersonal skills to interact effectively with a wide range of people within and outside of COR:, • Must be able to read, write, interpret and communicate fluently in English, • Writing skills must be sufficient to compose and edit a variety of documents using correct spelling, grammar and punctuation with the ability to pay close attention to detail and proofread work carefully, • Strong Microsoft Office Suite with ability to learn and use new computer programs/applications, • Good organizational, time management, customer service and problem-solving skills:, • Ability to work accurately to meet deadlines by adapting to changes in work environment, work assignments, and/or changes in priorities in a flexible way by working from your own initiative and/or following direction, policies, or procedures, • Use analytical and decision-making skills to offer options and resolve problems in a variety of contexts, • Moving self in different positions to accomplish tasks in various environments including tight and confined spaces., • Moving about to accomplish tasks or moving from one worksite to another., • Adjusting or moving objects up to 50 pounds in all directions., • Sedentary work that primarily involves sitting/standing, • Repeating motions that may include the wrists, hands and/or fingers Work Environment: • Work performed in fast-paced office environment daily with visits to various sites including warehouse, construction sites, client sites and offices EQUAL EMPLOYMENT OPPORTUNITY Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Creative Office Resources. Creative Office Resources is an equal opportunity employer, and does not discriminate based upon an individual’s race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, military service ad veteran status, national origin, age, disability, genetic information (including family medical history), political affiliation, or other non-merit based factors protected by federal, state and local laws. These protections extend to all terms and conditions of employment and management practices and decisions, including recruitment and hiring, appraisal systems, promotions, trainings and career development.

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The individual will provide superior quality by performing audits pertaining to risk adjustment coding efforts. The individual will be responsible for daily operations pertaining to auditing functions as assigned. The individual will provide superior customer experience by educating internally and externally on opportunities for improvement discovered during auditing. This individual will work closely with Management to implement benchmarks, establish acceptable thresholds, and effective quality assurance programs. You will: • Maintain a quality assurance program, • Play a key role in ensuring coding compliance and accuracy, • Monitor the performance of the Risk Adjustment Operations both internally and with coding vendors, • Provides expertise as it relates to coding compliance for new and existing services, while ensuring compliance with organizational, federal, state, and third-party requirements., • Assist in the methods to effectively communicate information through presentations, reports, educational programs, memoranda, etc. by providing formal and informal education to QA specialists, coding vendors and staff., • Report findings to Leadership in a timely, consistent and effective manner ensuring that appropriate changes are implemented., • Support audit processes ensuring work flows and results are properly documented and maintained. Identify process improvements as needed., • Assist in the development of an effective training program regarding correct coding techniques/practices, • Assist with training new auditors and training of other staff as needed., • Create methods to share information on the program, quality, and initiatives with Management on a monthly cadence at minimum., • Bachelor's degree in relevant field of study preferred or 3-5 years related work experience coder with a minimum of 5 year's coding experience in risk adjustment both ACA and MA., • Expert knowledge of Risk Adjustment ., • Research and problem resolution skills., • Exceptional interpersonal relationship skills., • Must possess strong managerial, financial, and analytical skills., • Consistent demonstration of commitment to quality, customer focus, productivity, and process improvement., • Strong communication skills to effectively interact all levels of the organization, business unit leaders, and staff in a tactful and positive manner., • Experience overseeing remote (Work at Home) operations., • Exceptional interpersonal skills, proven success in complex and ambiguous environments., • Ability to work independently, with high productivity, and regularly meet deadlines., • Demonstrates excellent written and verbal communication skills conforming to all rules of punctuation, grammar, diction and professional style. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$78,000—$92,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description New York State Homes and Community Renewal (HCR) is the State’s affordable housing agency, with a mission to build, preserve, and protect affordable housing and increase homeownership throughout New York State. A Civil Service exam is not required for this position. Candidates must meet the minimum qualifications outlined below to be considered. NYS Homes and Community Renewal (HCR) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. HCR is committed to developing a workforce which represents the diverse population of New York State. HCR embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency. The Office of Housing Preservation manages HCR programs that maintain and enhance the state’s portfolio of existing affordable housing. We enforce the Rent Laws in New York State for over 900,000 housing units, while providing federal and state rental assistance to assist more than 45,000 families across the state. We also monitor 130,000 low-income housing units financed with federal and state resources and provide grant funding to help homeowners and tenants save energy. The Statewide Asset Management Unit (SAMU) is responsible for the asset management and compliance monitoring of the Agency’s existing housing loan portfolio. This portfolio has been financed under various loan and subsidy programs under Federal and State housing programs including the Low-Income Housing Tax Credit; Housing Trust Fund; HOME, RAD, Mitchell-Lama, and various other State housing programs New York State Homes and Community Renewal (HCR) is the States’s affordable housing agency, with a mission to build, preserve, and protect affordable housing and increase homeownership throughout New York State. JOB SUMMARY: The Due Diligence Audit Associate will support the Statewide Asset Management Unit (SAMU) by conducting independent compliance reviews and operational audits related to special transactions within the affordable housing portfolio. These transactions may include sales, ownership interest transfers, mortgage pay-offs, and refinancings. The Associate will evaluate these activities to ensure adherence to regulatory requirements and internal policies, identify operational risks, and recommend corrective actions where needed. This role also involves coordinating site visit documentation and supporting consistent audit practices across the portfolio. The Due Diligence Audit Associate will collaborate with internal stakeholders—including Legal, Finance, Development, and Financial Operations—as well as external partners such as government agencies, lenders, owners, and investors, to promote program integrity and strengthen compliance and asset performance statewide Summary of position responsibilities: • Act as HCR point of contact, interacting with investors, owners, and other stakeholders while advancing special transactions to closing., • Assess whether the proposed transactions align with HCR preservation goals and regulatory requirements., • Review mortgage loan documents and regulatory agreements associated with transactions., • Develop a timeline and approach needed to bring each transaction from intake to completion. Lead and coordinate calls, meetings, and discussions in connection with the proposed transactions., • Provide regular progress reports to senior Agency staff., • Conduct internal audits of housing developments across the SAMU portfolio, with a focus on LIHTC, HOME, HTF, Section 8, RAD, and Mitchell-Lama program compliance., • Review agency files, financial records, regulatory agreements, and management procedures to ensure adherence to applicable laws and agency policies., • Identify non-compliance trends, systemic issues, and internal control gaps; develop and track corrective action plans., • Prepare detailed audit reports and maintain documentation of findings, responses, and resolution timelines., • Support the development and refinement of audit tools, SOPs, and compliance frameworks., • Support the annual review and revision of field inspection forms, audit checklists, and compliance procedures., • Monitor team adherence to established policies and escalate inconsistencies or gaps in execution to the VP., • Support enterprise-wide risk assessments and help prioritize audits based on performance trends and regulatory exposure., • Generate dashboards and summary reports for executive leadership highlighting audit results, outstanding issues, and compliance status., • Training and Technical Assistance:, • Provide guidance to unit on compliance documentation, audit preparedness, and proper use of file checklists and tracking tools., • Contribute to internal training materials and sessions to ensure consistent understanding of audit procedures and regulatory obligations., • Corrective Action Tracking, • Collaborate with management to develop and monitor corrective action plans for non-compliant projects., • Ensure follow-through and documentation of resolution steps in alignment with HCR policy., • Oversee site visit logs to ensure all protocols have been followed and all data is propel logged in all platforms and notices are issued in a timely manner., • Interagency Engagement & Knowledge Sharing, • Liaise with external partners (HPD, HDC, HUD, other HFAs) to share policy updates, compliance guidance, and best practices., • Contribute to team-wide understanding of federal and state compliance changes and their impact on HCR protocols., • Document and Policy Interpretation, • Serve as a resource to team members seeking clarification on legal, financial, or regulatory documentation relevant to asset performance and compliance.

Job Description Reporting Relationships: Program Director reports to the Program Coordinator. What you will do: Under the general supervision of the Chief Operating Officer, Program Directors are expected to perform the following principal duties and responsibilities. · Exercise overall responsibility for the safe operation and effective results of all program operations at the facility · Provides continuance oversight of all facility sand program activities · Ensure shelter maintains its contractual compliance regarding program goals and objectives. · Meet all performance expectations established for the shelter by AAPCI and Department of Homeless Services and other governing entities · Maintain a healthy and safe environment for residents and staff while ensuring that residents move towards attainment of independent living, or an appropriate living status beyond AAPCI shelter · Operate the facility and programs within the approved limits established by the annual budget · Serve as the primary program liaison to DHS. Collaboratively work with the Director of Operations, Senior Program Leaders and Executive Management to deliver program outcomes · Work collaboratively with building management to maintain facility conditions, including ongoing monitoring of unit repairs and other requirements issued by DOHMH, DOB, FDNY, HPD, DHS, etc. · Work alongside the Human Resources Department in 1) Adhering to the HR Policies and Procedures established in the Employee Handbook 2) The selection process in filling vacant positions and 3) Receive guidance in handling employee’s performance problems. · Work alongside the Quality Assurance and Compliance Department in 1) Assuring the shelter remains in compliance with City and State regulations 2) The maintenance of the facility is at a level of excellence that will surpass the requirements of all inspections and 3) Internal trainings/workshops to support professional development · Maintain the critical binder and ensure all the necessary documents (inspections, fire drills, site schedule, security licenses) are up to date and audit-ready at all times · Work collaboratively with food vendors to ensure retrieval of menus and timely deliveries. · Be responsible for maintaining effective communication and interaction with staff in all areas of the shelter while ensuring the staff receives the necessary training and professional development that will equip them to be successful in their job descriptions · Foster a positive teamwork environment through mentoring, coaching, and providing feedback to staff based on performance · Assess program needs and identify potential funding streams to enhance services · Serve as liaison to local service providers and community leaders to ensure a good relationship with the community · Ensure shelter maintains its contractual compliance regarding program goals and objectives · Ensure prompt responsiveness to incidents, especially Priority 1 incidents. · Required to follow-up and submit reasonable accommodations and grievances received by shelter residents · Work collaboratively with food vendors to ensure menus and timely deliveries occur · Oversees administrative assistant who may be involved in daily department activities that implement the organization’s policies · Oversees the Administrative Assistant handle of the petty cash funds, required to provide approval for purchases · Review the petty cash reconciliation spreadsheet for accuracy and approved purchases for submission to Finance Team · Conduct operation and social service department meetings need to discuss program. improvements and achieve program goals issued by the funder, governing agencies, and AAPCI · Track, review, and complete payroll for employees assigned at the program location. · Reviews and submit weekly, biweekly, and monthly internal and external reports required to track facility activity, staffing needs, housing placements, veterans, etc. · Utilize demographic reports and other existing program data to evaluate shelter performance and implement short- and long-term plans to achieve goals · On-call 24/7 · While the Program Director may make suggestions/recommendations, at the discretion of the Executive Team, applicants are interviewed/selected for staff positions and/or transfers. · Tasks may be modified, expanded and assigned over time · Other duties as assigned by supervisor About you: Master’s Degree in relevant field with a minimum of at least 3-4 years successful experience in servicing to homeless individuals/families, mental health, substance abuse, or senior-level shelter administration or; o Bachelor Degree with at least 5-7+ years’ experience in servicing homeless individuals/families, mental health, substance abuse, or senior level shelter administration. At least at least 3-5 years of documented progressive managerial experience Other Requirements: · Excellent computer skills including proficiency in Microsoft Word, Excel and PowerPoint; · Strong verbal and written communication skills, with emphasis on face-to-face, empathetic communication with shelter residents; · Exceptional leadership skills in dealing with both staff and residents coupled with a personal commitment to serving the poor and disadvantaged; · Experience with mental health and substance use population, Preferred. · Experience in staff training and development · An understanding of funding and industry regulations and a track record of meeting compliance standards · Strong leadership, excellent organizational and communication skills · Ability to work on a strong team of professionals in a culturally diverse environment · License in social work or mental health counseling- Preferred. Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of New York State and City pay transparency laws. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the Role, Individuals Competencies, Education/professional Certifications, Qualifications/experience, Performance in the role. Compensation The base salary compensation range being offered for this role is $ 118,449.76. Benefits AAPCI provides a competitive benefit package which includes the following (eligibility requirements apply): • Health and Welfare Benefits: Medical (including prescription coverage), Dental and Vision, • Commuter Benefits, • Employee Assistance Program, • Paid Holidays, Annual Paid Time Off (23 days), • Optional Life Insurance, • Long Term Disability, • Leave Benefits: Short-Term Disability, Other Leaves including FMLA, ADA, Bereavement, Jury Duty, Parental/Adoption Leave, • Retirement Benefits Plan (403B), • You may also get your college student debt forgiven tax free on Federal Direct Loans Created under the College Cost Reduction and Access Act of 2007, PSLF if you work full-time and after making 120 qualifying monthly payments under a Qualifying Repayment Plan. Equal Employment Opportunity Employer AAPCI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Company DescriptionPrograms & Services At the African American Planning Commission, Inc. (AAPCI), we recognize that homeless shelters alone is not the solution to end homelessness. Many people need more than just emergency and transitional housing. At the very minimum, they need access to stable, long-term, affordable housing; social support services, and jobs that pay a living wage... jobs that give their lives meaning. At AAPCI, we strive to provide a diverse range of high-quality services to meet the needs of our clients through a team of passionate, dedicated, and experienced staff. Through their efforts, AAPCI offers our clients the support they need and the tools required to equip them to reach their maximum potential. Our ultimate goal is to significantly reduce homelessness in New York City.Programs & Services\r\nAt the African American Planning Commission, Inc. (AAPCI), we recognize that homeless shelters alone is not the solution to end homelessness. Many people need more than just emergency and transitional housing. At the very minimum, they need access to stable, long-term, affordable housing; social support services, and jobs that pay a living wage... jobs that give their lives meaning. At AAPCI, we strive to provide a diverse range of high-quality services to meet the needs of our clients through a team of passionate, dedicated, and experienced staff. Through their efforts, AAPCI offers our clients the support they need and the tools required to equip them to reach their maximum potential. Our ultimate goal is to significantly reduce homelessness in New York City.

Job Description Company Founded in 2018 by CPAs, tax attorneys, and software developers, Taxbit is creating an entirely new category to enable widespread compliant adoption of digital assets for the global economy. Taxbit's Software-as-a-Service (SaaS) platform streamlines and automates customers' tax reporting and accounting activities for digital assets. Trusted by leading crypto, tech, and traditional enterprises, Big 4 accounting firms, and government agencies (including the IRS), Taxbit solves compliance challenges at scale amidst an ever-evolving regulatory landscape. Taxbit is backed by leading Silicon Valley VCs with teams located in New York City, San Francisco, Seattle, Salt Lake City, and Europe. Opportunity for Impact As a start-up, landing new customers is critical to Taxbit's success. Our ability to successfully manage and grow our existing customer base is of equal importance. As a customer success hire for the company, you'll serve as a central point of contact for a portfolio of enterprise customers. You'll have accountability for key customer outcomes such as customer satisfaction, product adoption, relationship management, and overall relationship health. You will partner with your portfolio of enterprise customers to deepen value realization including: supporting existing solutions, identifying new use cases for expansion, and educating customers on industry best practices. You will collaborate internally with stakeholders like SMEs, Implementation, and Sales teams to ensure a seamless end-to-end experience for your customers. You'll serve as an advocate for your customers when it comes to managing product feature requests and building feedback loops with our Product and Engineering teams. You'll have lots of fun opportunities to scale your impact at a hypergrowth start-up! Role and Responsibilities • Own and grow deep client relationships across a portfolio Taxbit's largest accounts, • Drive successful customer business outcomes (e.g. CSAT/NPS, renewals, uncover opportunities for cross-sell/up-sell), • Ensure all customers become Taxbit advocates and references, • Operate with urgency, drive measurable results, and establish deep relationships with key customers, • Establish a strong governance structure for each of your accounts, e.g. Business Reviews, Executive touchpoints, etc., • Advocate for the success of your customers; create and manage a feedback loop with Taxbit's Product and Engineering teams, • Support customers with any issue resolution and future feature requests, • Partner cross-functionally to ensure Taxbit delivers a seamless customer experience; this includes partnering with Sales to ensure a smooth knowledge transfer and relationship post-sale and working in concert with other post-sales teams like implementation and SMEs to ensure flawless service delivery, • Prepare presentations and reports for executive stakeholders, • Bachelor's degree; MBA or master degree preferred, • 5+ years of experience in account management, customer success, consulting, or professional services, • Background and expertise in financial services, crypto and/or tax and accounting preferred Product & Domain Expertise • Proficient understanding of Taxbit's platform across both accounting and information reporting, • Comfort navigating enterprise fintech domain, • Ability to build trust and multi-thread relationships across technical, financial, and executive stakeholders., • Strategic account planning and execution aligned with customer goals and business outcomes., • Skilled in commercial conversations and can drive discovery to learn more about customer needs, • Data-driven mindset with ability to manage and improve account health metrics and engagement cadences., • Ability to manage multiple complex accounts with rigor, timelines, and follow-through., • Consultative problem-solving mindset: proactive risk identification, root cause analysis, and mitigation planning., • Clear, professional, concise and persuasive verbal and written communication with both technical and executive audiences. The base salary range for this role is $110,000 - $160,000 with eligibility for variable compensation, equity, and benefits. Actual compensation will vary depending on various job-related factors, including, but not limited to location, experience, level, and job qualifications. Benefits & Perks • Competitive cash compensation (based on experience), • Equity (RSUs), • Competitive benefits package, • A modern 401(k) plan that includes access to crypto, financial wellness benefits, low fees and more, • Hybrid working model: 3 days in-office, 2 days WFH/flexible, • Monday team lunches, snacks and drinks, • Discretionary Time Off - enjoy the flexibility to rest, refuel, and recharge, • Paid parental leave to bond with your child, • Fertility Benefit Corp Press Forbes America's Best Startup Employers Deloitte Top 10 Fast 500 Award Forbes FinTech 50 Recent Product Announcements Taxbit Announces AI Enabled Rules Engine for Crypto Accounting Taxbit Launches DAC7 Compliance Solution for Digital Marketplaces Taxbit Introduces The First Enterprise-Grade Legal Entity Support Solution for Digital Assets Taxbit Launches Innovative CESOP Reporting Solution for Digital Assets TB Thought-Leadership Pieces Fortune - Future of Finance NASDAQ - How Regulation and Technology Are Bridging the Gap Between Tradfi and Crypto Future of Finance Roundtable Event (Video) Coindesk - The Tax Implications of Sam Bankman-Fried's Conviction Fox Business - AI tools streamlining accounting workflows and opening capacity for innovation Bloomberg Tax - Is Anyone Paying State Taxes on Bitcoin and NFTs? (Podcast) Alliance/ Partner Announcements IRS Taps TaxBit to Audit Bulk Crypto Transactions Disclaimers • By submitting an application for this role, you certify that the information contained in the application is correct to the best of your knowledge. You understand that to falsify information is grounds for refusing to hire you, or for discharge should you be hired., • Employment with the Company is at will unless otherwise stated in a written agreement signed by the CEO of the Company. This means that either the Company or the employee can terminate the employment at any time and for any reason, with or without notice.

Job Description General Description The Office of Facilities Planning, Construction, and Management (FPCM) for The City University of New York (CUNY) is responsible for the University’s Capital Program, which provides new facilities, renovations, and upgrades to the University’s 300 buildings across 26 colleges and professional schools. FPCM’s goal is to preserve the University’s campus assets and, when appropriate, expand the University’s facilities portfolio to meet 21st-century demands. The Director of Facilities Information Systems will report directly to the Vice Chancellor of Facility Planning, Construction, and Management and provide support to Project Managers and Assistant Directors by evaluating system solutions and improving departmental workflows. Key responsibilities include, but are not limited to: o Have strong negotiating skills with consultants to align their solutions with CUNY's business requirements and goals. o Receives training on the different facilities systems such as PMWEB for CUNY’s Project Management System and PMWeb development, Archibus System for space planning and work order maintenance systems, Kronos time Keeping System, etc. o Participate in all facets of PMWeb System and underlying database administration o Maintain, update, and validate data within PMWeb and Archibus and internal databases to ensure accuracy and consistency, including the development of data validation algorithms and tracking/reporting tools. o Identify PMWeb enhancement opportunities and work with project management staff, PMWeb technical resources and the PMO to implement o Perform SQL queries and database operations to support reporting, auditing, and data validation. o Develop, manage, and analyze datasets to provide actionable insights for project management and decision-making. o Develop and maintain C# applications to support data processing and integration efforts. o Interacting with CUNY Office of Computing and Information Services and the Dormitory Authority of New York (DASNY) o Understanding system integrations and assisting with hardware and software selection. • Coordination & Communication, • Act as the primary point of contact between the institution’s project management & Facility Operations team and PMWeb & Archibus technical support representatives., • Facilitate clear communication to ensure system issues, data requirements, and workflow processes are addressed promptly. Required • Bachelor’s degree in information systems, Data Science, Business Analytics, Engineering, Computer Science, or a related field; OR equivalent relevant experience., • Five years of experience with the implementation, configuration, maintenance, and operation of different information systems, • Proficiency in advanced query writing and managing relational databases., • Must know HTML, CSS, v.5, C++, and SQL, and be able to embed, troubleshoot, and test both JavaScript and VB Scripts within web pages., • Strong skills in Microsoft Excel (formulas, pivot tables, data analysis) and similar tools., • Excellent attention to detail and ability to work with large datasets., • Strong written and verbal communication skills, with the ability to translate technical information into clear, actionable language., • Must have administered an MS SQL server and demonstrated creating/testing/troubleshooting backup schedules and performing restores, including writing and debugging SSIS scripts., • Familiarity with construction project management systems such as PMWeb or similar platforms., • Experience with data visualization tools (e.g., Power BI, Tableau)., • Familiarity with building maintenance operations and work order systems., • Knowledge of facilities planning, construction, or capital project management processes in higher education or public-sector settings., • Analytical thinking and problem-solving., • Strong interpersonal and collaboration skills., • Organizational and time management abilities., • Initiative to learn and adapt to evolving systems and processes., • Demonstrated ability to understand complex problems with multifaceted aspects and skilled at negotiating and bringing consensus for solving issues.Company DescriptionThe Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award). RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental anThe Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).\r\n\r\nRFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental an

Job Title: Customer Care Representative Location: New York City Terms: FT Permanent – 5 Days Onsite at the NY Office Salary: $60,000-$70,000 based on experience JOB OVERVIEW: The Customer Care Representative is a vital member of the Operations Team, providing service and support to customers, Sales Representatives, and internal departments. This role ensures efficient order processing, handles inquiries, and contributes to the smooth execution of daily operations across trade, retail, repair, international channels, and e-Commerce. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer & Sales Support and Account Management: • Act as a primary liaison for both customers and Sales Reps by providing accurate information on product pricing, availability, item specs, order status, and repair estimates., • Process orders and memo requests via BOSS, phone, EDI, or email with accurate and timely data entry., • Retrieve and respond to daily inquiries from general and repair voicemail boxes with a high level of responsiveness and professionalism., • Maintain proactive communication with Trade Sales Representatives, assisting with client account updates, preparing jewelry for trade and trunk shows, and managing related clerical tasks such as document transmission and follow-up correspondence., • Perform various duties as required for designated Trade accounts, including data entry into customer’s portals and ordering customer specified tags., • Collaborate with internal departments (Accounts Receivable, Shipping, Merchandise) to resolve customer concerns related to billing, order fulfillment, and delivery logistics., • Maintain detailed and organized records of order-related documents and correspondence to support audit readiness and service consistency., • Respond to E-Commerce and online repair inquiries with professionalism and efficiency. International & Affiliate Coordination • Serve as the point of contact for South American accounts, • Act as a backup resource for Affiliate and International partners., • Prepare all necessary documents for International shipments, in compliance with customs and shipping regulations. Repair Processing • Manage incoming repairs for Trade, Retail, and Mail-in customers, including receiving, logging, repair order creation, and preparation of completed items for return shipment., • Liaise with repair teams and customers to ensure timely status updates and clear communication throughout the service cycle. Order Fulfillment & Inventory Support • Support daily Order Fulfilment/Operations duties, including stock keeping, pulling merchandise and fulfilling orders, memo fulfillment, memo returns, order invoicing, and processing credits (RTV - Return to Vendor), • Participate in E-Commerce order fulfillment and related activities., • Participate in semi-annual physical inventory counts and reconciliation efforts to maintain accuracy in merchandise records. JOB QUALIFICATIONS & SKILLS: • Exceptional verbal and written communication skills with a customer-centric approach., • Strong organizational and multitasking abilities in a high-volume, detail-oriented environment., • Ability to work collaboratively with cross-functional teams to troubleshoot and resolve issues., • Retail and Luxury experience preferred, • Spanish speaking preferred JOB COMPETENCIES • Accountability – Takes personal responsibility for the quality and timeliness of their work, • Product Knowledge – Understanding our products and being able to suggest alternatives in a persuasive manner, • Customer Service - Refers to the ability to satisfy the expectations and requirements of customers, both internal and external. Displays courtesy and sensitivity and responds promptly to service requests. Identifies customer needs and explains services clearly. MIKIMOTO CORE COMPETENCIES • Job Knowledge – Able to complete all routine tasks independently. Understands and performs most phases of the job well. Keeps abreast of changes in areas of expertise. Provides good advice in areas of responsibility., • Initiative – Identifies opportunities and issues, proactively acts and follows through on work activities to resolve or capitalize on them. Works independently with little direction., • Problem Solving – Regularly demonstrates the ability to solve difficult problems with effective solutions in a timely fashion. Seeks input from others when making a decision. May be relied upon to do so without supervision and seeks advice when unusual situations arise. Makes decisions based on accurate and complete analysis of information., • Teamwork – Effectively works with others. Able to resolve conflicts and listens to others. Maintains honest relationships and is respected by others., • Dependability – Can be trusted or relied upon to act in the way required or expected to get the work done. Is present at work. Is a team player. Takes responsibility for actions., • Communication – Shows an understanding of the need to initiate or respond to information in an appropriate, timely and complete manner. Oral and written communications are usually acceptable, being both comprehensible and appropriate., • Flexibility – Demonstrates flexibility. Adapts plans and goals for new conditions. Stays current with the organizational objectives and applies knowledge to new methods. BENEFITS • Competitive Compensation Package including Salary, Company-paid Medical, Dental, Vision Benefits, Life and Long-term Disability Insurance, • Offers 401(K) Savings Plan with Employer Match, Short-term Disability Insurance, • Paid Time Off, Paid Holidays, Summer “Days”, • Annual Gym Reimbursement, • Mikimoto Employee Discount, • Eligibility may vary based on level and tenure, subject to change

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