Coordinator of Patient Services
hace 22 días
Naperville
Job Description COORDINATOR OF PATIENT SERVICES Description Provide support for business-related functions of the Practice for the effective delivery of patient care. The following list is not intended to be all-inclusive, but offer a guideline as to the major responsibilities related to the position. Responsibilities • Oversee and manage changes to patient schedule, communicating/highlighting information to the Doctor and staff that may be noteworthy prior to patient arrival., • Facilitate problem-solving using a collaborative approach with the entire team to ensure all aspects of patient care are delivered in an effective and timely manner., • Contact and confirm patient appointments, ensuring necessary x-rays, referral information and relevant medical clearances are obtained., • Respond to prospective and current patient inquiries., • Schedule patient consults and surgeries, enter patient history, financial and demographic information into the EHR., • Monitor patient intake information, ensuring appropriate financial/insurance information is captured before patient consult/surgery., • Assist with obtaining insurance benefit information and filing insurance claims as needed., • Assist with patient registration and/or check-out, verifying insurance information, calculating and collecting cash payments appropriately, scheduling follow-up appointments, and/or making appropriate referrals as needed., • Assist with processing business correspondence with referring physicians, vendors, and other constituents as needed., • Assist with greeting patients and visitors, answering phones, scheduling patients, and other front desk operations as needed., • Assist with maintaining common areas of the Practice (reception area, bathrooms, kitchen, etc)., • Take digital panoramic x-rays as needed., • Experience working in a Medical or Dental office setting strongly preferred., • Conversant in Spanish strongly preferred., • Proficient with OMSVision Software strongly preferred., • Excellent verbal, written and interpersonal communication skills required., • Must be organized, have excellent attention to detail, and be able to problem-solve and multitask independently and collaboratively in a fast-paced environment., • Able to work well under pressure and develop and maintain professional, service and team-oriented working relationships with co-workers and patients., • Strong computer and internet research skills required., • Able to perform Basic Life Support (BLS) and maintain certification., • Able to acquire and maintain HIPAA and OSHA knowledge and certifications.Company DescriptionEnjoy a better work/life balance with our flexible work schedule, which often involves a 4 day work week, no weekends and finishing early on Fridays! Our team is second to none and we offer paid vacation, additional paid time-off, paid holidays, healthcare and a 401K plan in recognition of excellent patient care! Apply and learn more about this great opportunity!Enjoy a better work/life balance with our flexible work schedule, which often involves a 4 day work week, no weekends and finishing early on Fridays! Our team is second to none and we offer paid vacation, additional paid time-off, paid holidays, healthcare and a 401K plan in recognition of excellent patient care! Apply and learn more about this great opportunity!