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Job DescriptionDent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance (no overnight shifts), • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning & Development Opportunities, • Paid Time Off, • Paid Holidays, • Free Onsite Parking at All Locations Shift: Monday-Friday, 8 hour shift. Hours vary depending on clinic/shift covering. Can be scheduled as early as 6:00 am and as late as 7:30pm. Typically 7:30am-4:00pm Location: Potential to work at any Dent location (Amherst, Williamsville, Orchard Park) Responsibilities of Position: • Greeting and directing patients, their families, vendors, pharmaceutical representatives, and other Dent business associates., • Verifies and updates patient demographics., • Obtains patient consent to treat to ensure accurate billing. Assists patients with various Dent forms, and obtains insurance waiver signatures as necessary., • Processes appropriate forms, and copies insurance card information., • Receive payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy set forth by Dent., • Completes cross training in other clinic areas where applicable including checkout, medical secretary and medical assistant. Training: • Two weeks of hands on training including an overview of insurance., • Additional training in each clinic., • Continuous training as needed. Compensation: • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration. Monday-Friday 8 hours/day; Availability between 6:30am-7pm, typically 7:30am-4pm 40 hours/week

Job DescriptionDent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and wellbeing. By remaining dedicated to these values and the overall overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance with Set Scheduling (no overnight shifts), • Free Onsite Parking at All Locations, • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning & Development Opportunities, • Paid Time Off & Paid Holidays Schedule: Full-Time, Monday-Friday, 8:00am - 4:30pm Locations: Amherst Responsibilities include: • Coordinates and participates in a variety of patient care activities in the examination of patients to include: vital signs, mini-mental assessments, assisting with diagnostic procedures, records data for medical record., • Coordinates scheduling with medical secretary and assists with modifying provider schedule when necessary to conform to changing priorities and unanticipated events, including changes in staffing schedule and other activities., • Responds appropriately to patient inquiries, providing accurate and detailed information., • Responds appropriately to referring physician’s office inquiries, • Answers all calls pertinent to assigned area, directing clinical calls to appropriate clinical personnel, • Works with patient and other office personnel to coordinate care, • Data entry into EMR pertaining to the patient’s office visit; entering any prescriptions, diagnostic testing and outside procedures., • Schedules follow up appointments for office visits and diagnostic testing that is to be done internally as well as externally, • Serves as a liaison to patient and other internal and external contacts, • Makes follow-up phone calls to patients as self, manager or provider directs, • Clerical duties in a time efficient manner as set forth by the office manager, • Escort and/or transport patients to treatment room and other clinic locations., • Refers patients to proper clinical resources for health care questions and to proper personnel for Dent policies such as billing and or financial support, • Interacts calmly, respectfully and in a friendly manner with physicians and all other health care professionals in assurance of accurate medical record content for physicians’ review, • Reports errors or problems so that appropriate action may be taken for patient care, • Participate in development and implementation of general policies and procedures to provide for the physical and emotional comfort and safety of patients., • Complies with quality assurance, HIPAA, customer focus, infection control, safety and other policies as set forth., • Organization of work area and clinic, keeping the provider on schedule. Prioritization of tasks., • Performs other duties as assigned or requested. Compensation: • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration. Monday-Friday, 8:00am - 4:30pm 40 hours/week

Job Description Position Summary: The Sr. Debt Counselor role manages and collects delinquent business and consumer accounts. Our consultative approach helps identify the most suitable way to resolve a balance in the best interest of all parties. Due to the competitive nature of these contracts, it is imperative ConServe locates experienced, professional individuals who are customer-focused, enthusiastic, detail-oriented and able to work in a fast-paced environment or remote work environment. Essential Duties & Responsibilities: • The Sr. Debt Counselor provides financial, clerical and administrative services to ensure efficient, timely and accurate repayment of accounts within their scope of work, • The Sr. Debt Counselor will address collection/accounts receivable issues and assist with special projects based on departmental goals and objectives., • Ensure effective decisions are made in the best interest of the client requirements and expectations., • Demonstrates the right judgment that is within authority and scope of work, • Capable of reviewing Secretary of State, P & Ls and various financial documents to ensure resolution is supportable, • Resolve complex issues, • Demonstrate a positive working relationship with departments to accomplish the goals and objectives of the client and ConServe., • Skip-Tracing – to assist in locating & contacting consumers and businesses, • Meet daily, weekly and monthly goals as set by management at ConServe., • Daily Productivity – Work a specified number of accounts/cases daily and maintain an acceptable level of daily metrics as assigned to the position by Management., • Achieve a high level of resolution with a compliant and customer centric approach, • Record Maintenance – proper management & updating of system to maximize contacts, • Adherence to ConServe’s Blueprint Quality Management System, Code of Conduct, and Compliance Program Non-Essential Duties & Responsibilities: • Other duties as assigned Education Requirement: • High School Diploma or GED, • Associates or Bachelor’s Degree preferred Skills/ Requirements: • One (1) year of ConServe collections experience or five (5) years of relevant 3rd party debt collection experience in Higher Education, Financial Services or Government debt collection., • Must have prior proven experience with ECMC., • Consistent, proven twelve-month performance history., • Documented successful debt collection performance records, • Current or recent debt collection experience preferred., • Business to Business asset recovery, sales, marketing or other B2B related skills preferred, • Strong organizational and time management skills., • Attention to detail., • Ability to act independently to resolve problems., • The ability to work the required scheduled shift., • Fluent in conversational English and ability to proficiently read and write English, • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution, • Intermediate Computer skills to document calls and navigate software packages, databases and the internet., • Ability to work in a positive, collaborative manner with coworkers, • Ability and history of maintaining confidentiality and high level of trustworthiness., • Ability and history of interacting well with team members and customers in a professional. manner while maintaining a safe work environment., • The ability to telework. A teleworker is defined as an employee who works for ConServe from a home, or other remote office, for all of the regularly scheduled work week. A teleworker uses telecommunication technologies, including, but not limited to, soft telephones, virtual facsimiles, computers, electronic mail, and remote Internet connections to access work remotely on a pre-determined basis, • A secure internet connection, to plug in ConServe equipment into a hardline Ethernet port, • A private work area in which work activities can be conducted, • Ability to obtain and maintain Government Security Clearance., • Ability to obtain and maintain State Collections Licensure, • U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States., • No conflicts of interest with ConServe or our Clients. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. • Occasionally lift and/or move up to 25 pounds., • Ability to sit or remain sedentary for your entire work shift (8-, 9-, or 10-hour shift), • Ability to talk and listen on a phone for your entire work shift (8-, 9-, or 10-hour shift), • Ability to type on a computer for your entire work shift (8-, 9-, or 10-hour shift) Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC, d/b/a ConServe endeavors to make www.conserve-arm.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, extension: 7 or by emailing: jobs@conserve-arm.com. Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace

Job Description**Please note, this is a hybrid work opportunity handling Student Loan collections. You must be able to work onsite in our Buffalo, New York Office three (3) days per week. For 40 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts. We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom®. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way. Why join us? · Performance-based monthly bonus opportunity · Award-winning benefits packages · Flexible schedules · Growth opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the Better Business Bureau’s Torch Award for Ethics O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02 Position Summary: The Sr. Debt Counselor role manages and collects delinquent business and consumer accounts. Our consultative approach helps identify the most suitable way to resolve a balance in the best interest of all parties. Due to the competitive nature of these contracts, it is imperative ConServe locates experienced, professional individuals who are customer-focused, enthusiastic, detail-oriented and able to work in a fast-paced environment or remote work environment. Essential Duties & Responsibilities: • The Sr. Debt Counselor provides financial, clerical and administrative services to ensure efficient, timely and accurate repayment of accounts within their scope of work, • The Sr. Debt Counselor will address collection/accounts receivable issues and assist with special projects based on departmental goals and objectives., • Ensure effective decisions are made in the best interest of the client requirements and expectations., • Demonstrates the right judgment that is within authority and scope of work, • Capable of reviewing Secretary of State, P & Ls and various financial documents to ensure resolution is supportable, • Resolve complex issues, • Demonstrate a positive working relationship with departments to accomplish the goals and objectives of the client and ConServe., • Skip-Tracing – to assist in locating & contacting consumers and businesses, • Meet daily, weekly and monthly goals as set by management at ConServe., • Daily Productivity – Work a specified number of accounts/cases daily and maintain an acceptable level of daily metrics as assigned to the position by Management., • Achieve a high level of resolution with a compliant and customer centric approach, • Record Maintenance – proper management & updating of system to maximize contacts, • Adherence to ConServe’s Blueprint Quality Management System, Code of Conduct, and Compliance Program Non-Essential Duties & Responsibilities: • Other duties as assigned Education Requirement: • High School Diploma or GED, • Associates or Bachelor’s Degree preferred Skills/ Requirements: • One (1) year of ConServe collections experience or five (5) years of relevant 3rd party debt collection experience in Higher Education, Financial Services or Government debt collection., • Consistent, proven twelve-month performance history., • Documented successful debt collection performance records, • The ability to work onsite three days per week and can work remotely the remaining two days., • Current or recent student loan debt collection experience preferred., • Business to Business asset recovery, sales, marketing or other B2B related skills preferred, • Strong organizational and time management skills., • Attention to detail., • Ability to act independently to resolve problems., • The ability to work the required scheduled shift., • Fluent in conversational English and ability to proficiently read and write English, • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution, • Intermediate Computer skills to document calls and navigate software packages, databases and the internet., • Ability to work in a positive, collaborative manner with coworkers, • Ability and history of maintaining confidentiality and high level of trustworthiness., • Ability and history of interacting well with team members and customers in a professional. manner while maintaining a safe work environment., • Ability to obtain and maintain Government Security Clearance., • Ability to obtain and maintain State Collections Licensure, • U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States., • No conflicts of interest with ConServe or our Clients. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. • Occasionally lift and/or move up to 25 pounds., • Ability to sit or remain sedentary for your entire work shift (8-, 9-, or 10-hour shift), • Ability to talk and listen on a phone for your entire work shift (8-, 9-, or 10-hour shift), • Ability to type on a computer for your entire work shift (8-, 9-, or 10-hour shift) Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC, d/b/a ConServe endeavors to make www.conserve-arm.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, extension: 7 or by emailing: jobs@conserve-arm.com. Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace Monday through Friday Two shifts noon - 9:00 pm are required and the remaining three days are day shifts hours. Hybrid work - must be able to work up to 3 days per week onsite

Job DescriptionDent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance (no overnight shifts), • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning & Development Opportunities, • Paid Time Off, • Paid Holidays, • Free Onsite Parking at All Locations Schedule: Monday-Friday, 5 8 hours/day, or 4 10 hours/day between 7:30am-6:00pm Location: Amherst - Headache Clinic As a Clinical LPN, you will be part of an experienced and professional team supporting our patients and providers in the at the main DENT Tower location in Amherst, NY who specialize in Headache, Migraine, Concussion and Neuro-Oncology. Responsibilities: • Coordinates and participates in a variety of patient care activities in the examination and treatment of patients to include: vital signs, blood draws (if qualified), medication administration, mini-mental assessments, assisting with diagnostic and therapeutic procedures, using standard equipment; records data for medical records as directed by the provider., • Determine, prepare and set-up medical supplies, instruments and equipment for diagnostic and therapeutic procedures., • Contributes to patient care through patient and family education, distributing recourse literature and community service recommendations and referrals as needed,, • Complies with quality assurance, HIPAA, customer focus, infection control and safety regulations per the facility policy procedures and NYS regulations, • Confers with the patient to obtain accurate information for records, explains procedures;’ ensure completion of chart information prior to examination by provider., • Prepare e-prescriptions for provider’s evaluation and completion/transmittal., • Assists in completion of insurance/compensation/disability/prior authorization forms., • Accurate documentation in chart/EMR after each patient encounter, • Maintain work area in clean and orderly condition; set up, clean and disinfect examination rooms; monitor and ensure appropriate inventory of medical supplies in examination rooms; replenish as required, • May be required to assist with bio-hazard cleanup (i.e. restroom, waiting area, exam room following universal precautions/kits), • Support patient care with an emphasis on patient response; maintains liaison with physicians and practice administration to ensure efficient and effective patient care services., • Coordinates scheduling with medical secretary. Represents the Dent by displaying a respectful and caring manner with patients and their families. Independently problem solves and utilizes resources to solve complicated matters. Maintains confidentiality of patient information., • Interacts calmly, respectfully and in a friendly manner with other representatives of services at the Dent. Refers patients to proper resources for Dent policies such as billing and or financial support. Assists in clerical duties as needed, functioning as a member of the health care team, • Escort and/or transport patients to the examination room and other clinic locations, if necessary, • Document accurately in char/EMR after each patient encounter., • Maintains competence through continuing education and in-service training., • Performs other duties as assigned or requested. Compensation: • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration. Monday-Friday, 5 8 hours/day, or 4 10 hours/day between 7:30am-6:00pm 40 hours/week

Job DescriptionDent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance (no overnight shifts), • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning & Development Opportunities, • Paid Time Off, • Paid Holidays, • Free Onsite Parking at All Locations Schedule: Full-Time Monday-Friday, 8:15am - 4:45pm Location: Amherst As a Clinical LPN, you will be part of an experienced and professional team supporting our patients and providers in the at the main DENT Tower location in Amherst, NY. Responsibilities: • Coordinates and participates in a variety of patient care activities in the examination and treatment of patients to include: vital signs, blood draws (if qualified), medication administration, mini-mental assessments, assisting with diagnostic and therapeutic procedures, using standard equipment; records data for medical records as directed by the provider., • Determine, prepare and set-up medical supplies, instruments and equipment for diagnostic and therapeutic procedures., • Contributes to patient care through patient and family education, distributing recourse literature and community service recommendations and referrals as needed,, • Complies with quality assurance, HIPAA, customer focus, infection control and safety regulations per the facility policy procedures and NYS regulations, • Confers with the patient to obtain accurate information for records, explains procedures;’ ensure completion of chart information prior to examination by provider., • Prepare e-prescriptions for provider’s evaluation and completion/transmittal., • Assists in completion of insurance/compensation/disability/prior authorization forms., • Accurate documentation in chart/EMR after each patient encounter, • Maintain work area in clean and orderly condition; set up, clean and disinfect examination rooms; monitor and ensure appropriate inventory of medical supplies in examination rooms; replenish as required, • May be required to assist with bio-hazard cleanup (i.e. restroom, waiting area, exam room following universal precautions/kits), • Support patient care with an emphasis on patient response; maintains liaison with physicians and practice administration to ensure efficient and effective patient care services., • Coordinates scheduling with medical secretary. Represents the Dent by displaying a respectful and caring manner with patients and their families. Independently problem solves and utilizes resources to solve complicated matters. Maintains confidentiality of patient information., • Interacts calmly, respectfully and in a friendly manner with other representatives of services at the Dent. Refers patients to proper resources for Dent policies such as billing and or financial support. Assists in clerical duties as needed, functioning as a member of the health care team, • Escort and/or transport patients to the examination room and other clinic locations, if necessary, • Document accurately in char/EMR after each patient encounter., • Maintains competence through continuing education and in-service training., • Performs other duties as assigned or requested. Compensation: • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration. Full-Time Monday-Friday, 8:15am - 4:45pm 40 hours/week

Job Description Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance(no overnight shifts), • Medical, Dental& Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning &Development Opportunities, • Paid Time Off, • Paid Holidays, • Free Onsite Parking at All Locations Working Hours: Monday-Friday, 8 hours per day / 5 days per week. 8:00am - 4:30pm As a Triage RN, you'll be supporting our all clinics at Dent along with a full team of experienced and tenured nurses. You will be part of a team responsible to support our providers each day, answering patient calls, and follow-up with patients while assisting with prior authorizations, med refills, and general questions. We need a dedicated professional who has excellent social and time management skills to support the incoming calls to the department and a high standard of integrity while providing exemplary patient care. Responsibilities of Position: • Preforms phone triage duties in accordance with policy consulting with Dent providers with a high degree of planning and initiative. Coordinates scheduling with medical secretary. Represents the Dent by displaying a respectful and caring manner with patients and their families. Independently problem solves and utilizes resources to solve complicated matters. Maintains confidentiality of patient information., • Assess and delegate appropriate tasks to LPN’s within their scope of practice., • Complies with quality assurance, HIPAA, customer focus, infection control, safety and other policies as set forth., • Must be able to triage patient calls for severity while discussing symptoms/.concerns over the phone., • Must be able to determine urgency of patient needs including messages, phone calls, walk ins on an urgent/non-urgent basis., • All information should be confirmed i.e.; name, DOB, address, phone, insurance, etc., • If patient is requesting prescription, EMR information must be checked to confirm accuracy and legitimacy of request, including drug allergies, contact number and pharmacy information notes. Communicate to provider prescription is requested and necessary so provider can review and send the script, • As tasks and telephone encounters are completed, all EMR policies and procedures will be followed., • Ensure accurate and thorough documentation in chart/EMR after each patient encounter., • May be required to participate in a variety of patient care activities in the examination and treatment of patients to include: vital signs, blood draws, medication administration, and cognitive assessments, assisting with diagnostic and therapeutic procedures, using standard equipment., • May be required to determine, prepare and set up medical supplies, instruments and equipment for diagnostic and therapeutic procedures., • May be required to obtain accurate information for records, explain procedures from time to time or as necessary., • May be required to assist with bio-hazard cleanup (i.e. restroom, waiting area, exam room) following universal precaution/kits., • Maintain work area in clean and orderly condition; monitor and ensure appropriate inventory of medical supplies and replenish as required., • Maintains liaison with physicians and practice administration to ensure efficient and effective patient care services., • Interacts calmly, respectfully and in a friendly manner with other representatives of services at the Dent. Refers patients to proper resources for Dent policies such as billing and or financial support., • Assists in clerical duties as needed, functioning as a member of the health care team., • Maintains competence through continuing education and in-service training., • Performs other duties as assigned or requested. Skills & Experience Necessary: • Associates or Bachelor's Degree in Nursing from an accredited college or university, • Active NYS license, free and clear of restrictions, • Strong telephone assessment skills, • High degree of verbal communication and interpersonal skills to determine needs, provide information, instruct, and provide emotional support in a timely and efficient manner., • Strong planning, problem solving, organization, verbal communication, and interpersonal skills, • Ability to address and resolve conflict in a professional manner, • Ability to maintain strict confidentiality and follow all HIPAA guidelines, • Must be flexible and professional in all interactions with patients, providers and all staff, • Neurology experience preferred, • Previous high volume phone triage experience preferred, • Good computer skills and ability to learn EMR quickly, preferred Compensation: • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement: DENT Neurologic Institute is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. Monday-Friday 8 hours per day / 5 days per week. 40 hours/week

Job Category: Legal Requisition Number: INTER001486 Posted: February 17, 2026 Full-Time On-site Buffalo, NY, USA Do you have a professional demeanor and provide excellent customer service, with a "how may I assist approach?" If this describes you, we invite you to consider a great career opportunity with Hodgson Russ LLP. Hodgson Russ LLP, a regional law firm with two hundred plus attorneys in nine offices, is seeking an Inter-Team Secretary Resource to join our Buffalo office. In this role, you will be responsible for: • Providing secretarial and administrative assistance such as scanning, completing expense reports, editing documents, proofreading, marketing assistance, assisting with large mailings, entering attorney/paralegal time entry, booking travel, running conflict checks/opening files, file indexing/closing, etc., • Providing secretarial support when secretaries are out of the office and assisting our word processing team with incoming work., • Assisting with special projects in the office. You will work with attorneys, paralegals, and other legal and administrative staff in our various practice areas to service clients. You are required to demonstrate an extraordinary level of discretion, attention to detail, listening and organizational skills. To succeed in this role, you will need excellent communication skills, both written and verbal, and the ability to meet deadlines and focus on details. This is a hands-on role, suitable for a team member who exudes warmth, friendliness, and professionalism in equal measure. Associate's degree in business administration or a related field, with a minimum of one year of experience as a secretary/administrative assistant. Hodgson Russ offers competitive compensation and a comprehensive benefit package, including medical, dental, vision, life, long term disability, flexible spending, 401(k), Paid Time Off, pension plan, and more. At this time, the good faith estimate of the annual salary range for this position, if the successful applicant is based in New York City, is $42,100 to $51,675. Where a successful applicant is slotted within this range will vary based on legitimate criteria, such as experience and skill level. Hodgson Russ LLP is an Equal Opportunity Employer. The Firm is committed to providing equal employment opportunities regardless of race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, age, disability, veteran status, familial status, or any other legally protected basis.

Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on four key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits. Working hours: Monday-Friday, between 7:00am - 6:00pm. 8 hours/day, 5 days/week, typically 8:00am - 4:30pm Location: Amherst, NY. Must be able to travel to all Dent Locations, Amherst, Williamsville, Orchard Park, & Batavia Position Summary: Coordinate and participate in a variety of supportive patient care and clinic preparations that assist medical professional personnel. Responsibilities of Position: • Coordinates and participates in a variety of patient care activities in the examination of patients to include: vital signs, mini assessments, assisting with diagnostic procedures, records data for medical record and calls in prescriptions to the pharmacy as directed by the physician., • Determine, prepare and set-up medical supplies, instruments and equipment for diagnostic and therapeutic procedures., • Confers with the patient to obtain accurate information for records, explains procedures, allay fears and elicit cooperation, • Ensure completion of chart information prior to examination by physician or extender, entering any prescriptions, diagnostic testing and outside procedures., • Assists in completion of insurance/compensation/disability/prior authorization forms, • Escort and/or transport patients to the examination room and other clinic locations., • Evaluate patient care with an emphasis on patient response; monitors providers' plan of care from patient assessments, medical record, and other record information; maintains liaison with physicians and practice administration to ensure efficient and effective patient care services., • Answers all calls pertinent to assigned area and/or directing clinical calls to appropriate clinical personnel while also responding appropriately to patient inquiries and referring physician's office inquiries, providing accurate and detailed information., • Schedules follow up appointments for office visits and diagnostic testing, • Coordinates scheduling with medical secretary and assists with modifying provider schedule when necessary to conform to changing priorities and unanticipated events, including changes in staffing schedule and other activities., • Work in conjunction with Medical Secretary and cover job duties as needed., • Maintain work area in clean and orderly condition; set up, clean and disinfect examination rooms; monitor and ensure appropriate inventory of medical supplies in examination rooms; replenish as required, • Complies with quality assurance, HIPAA, customer focus, infection control, safety and other policies as set forth., • Ensures adequate and appropriate patient follow-up regarding prescriptions, referrals, and diagnostic testing. Contributes to patient care through patient and family education, distributing resource literature and community service recommendations and referrals as needed., • Refers patients to proper resources for Dent policies such as billing and or financial support., • Reports errors or problems so that appropriate action may be taken for patient care, • Independently problem solves and utilizes resources to obtain patient information when the patient is unable to communicate., • Represents Dent by displaying a respectful and caring manner with patients and their families. Interacts calmly, respectfully and in a friendly manner with other employees of Dent., • Participate in development and implementation of general policies and procedures to provide for the physical and emotional comfort and safety of patients. Maintains competence through continuing education and in-service training., • Maintains confidentiality of patient information., • Complies with quality assurance, HIPAA, customer focus, infection control, safety and other policies as set forth., • Organization of work area and clinic, keeping the provider on schedule. Prioritization of tasks., • Performs other duties as assigned or requested by Clinic Manager and/or Providers. Skills & Experience Necessary: • High degree of verbal communication and interpersonal skills to determine needs, provide information, and provide emotional support, • Working knowledge of Microsoft office, specifically Excel., • Strong planning, problem solving, organizational, verbal communication, and interpersonal skills, • Working knowledge of general office equipment including fax and copy machines, multi-line phone system, and personal computer, • Ability to address and resolve conflict in a professional manner, • Ability to maintain strict confidentiality, • Ability to be flexible, • Ability and willingness to travel as needed to meet operational needs Required Education • High School Diploma and 2+ years related experience. Preferred Education • Associates Degree and 2 years related experience. Working Conditions: • Minimal/moderate physical effort, • Prolonged standing and walking periods with often bending, squatting, reach above shoulder level, crouching, kneeling, and push/pull, • Regular fine hand manipulation, • Associated health risks related to patient exposure including body fluids, • Requires some lifting usually not in excess of 25 pounds Travel • Travel between DENT Neurologic Institute sites required Compensation : • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement : DENT Neurologic Institute is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

Job Category: Non-Licensed Clinical Staff Requisition Number: MEDIC004725 Full-Time 10 North - Medical Surgical 462 Grider St Buffalo, NY 14215, USA HOURLY RANGE: $18.464 - $23.978 DISTINGUISHING FEATURES OF THE CLASS: The work involves providing direct care to patients in a medical/surgical setting at the Erie County Medical Center Corporation (ECMCC). The incumbent performs direct patient and assists nursing personnel in accommodating patient needs and maintaining continuity of care provided. Work is performed under the direct supervision of a higher-ranking nursing employee. Supervision is not a function of this position. Does related work as required. TYPICAL WORK ACTIVITIES: Performs basic and personal care procedures, including but not limited to feeding, bathing, shaving, changing of gowns and bed linens, assisting with ambulation and range of motion, skin care, and bowel and bladder elimination; Obtains vital signs and notifies supervisor of changes; Monitors fluid intake and output; Performs simple treatments and dressing changes, routine specimen collection, venipuncture, 12 Lead ECG and pulse oximetry, and records measurements; Administers oxygen using appropriate device; Applies abdominal binders, pneumatic pumps/leggings, splints, prosthetic devices, antiembolic stockings and ace wraps; Cares for patient personal need items such as eyeglasses, hearing aide, canes, wheelchairs and other adaptive devices; Completes property inventory and secures patient property according to organizational policy; Provides nutritional care needs such as passing and collecting diet tray and nourishment, set-up trays and adaptive feeding equipment, feeds or assists as necessary; Transports and assists patient utilizing wheelchairs, stretchers or beds; Transfers patients from bed to cart/chair/wheelchair and back utilizing transfer assist devices such as medical lifts; Identifies changes in patient condition and notifies supervisor; Distributes clean linens and makes beds; Assists in discharging and transferring patients from medical/surgical units; Provides post-mortem care. FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Good knowledge of nursing standards in accepted patient care; working knowledge of standard precautions and infection control precautions; skill in performing and demonstrating nursing techniques; demonstrates concern and caring for patients; ability to locate, operate and set-up patient care related equipment; ability to communicate effectively, both orally and in writing; ability to understand and carry out oral and written instructions; ability to establish and maintain effective working relationships with a diverse constituency; sound professional judgment; capable of performing the essential functions of the position with or without reasonable accommodation. MINIMUM QUALIFICATIONS: A.) Graduation from high school or possession of a high school equivalency diploma and one (1) year of direct patient care experience in a healthcare setting; or: B.) Possession of thirty (30) semester credit hours from a school of professional nursing; or: C.) Completion of a course of study in a school of practical nursing approved by the New York State Education Department; or: D.) Completion of a certificate program as a medical assistant, medical office assistant or closely related program from a college or university* or post-high school institution. SPECIAL REQUIREMENT: Possession of Basic Life Support (BLS) Certification from an ECMCC approved provider within sixty (60) days of appointment and maintenance throughout duration of appointment. NOTE*: Your credit hours or certificate must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/ U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee. NOTE 2: Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full-time experience requirements. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Department: BGMC Emergency Room Location: Buffalo General Medical Center Location of Job: US:NY:Buffalo Work Type: Part-Time Benefit Eligible Scheduled Work Hours: 7p-7:30a Shift 3 Job Description Provides administrative and secretarial support to a department or unit performing duties and tasks which facilitate effective operations. Education And Credentials HS - High School Diploma or GED required. Successful completion of a medical secretarial training program preferred. Experience Minimum of one year experience in a medical or clinical clerical position in a Health Care Setting preferred. Successful completion of a typing assessment 30 wpm with accuracy and Microsoft Word assessment required. Working Conditions Standard Hours Bi-Weekly: 48.00 FTE: 0.640000 Weekend/Holiday Requirement: Yes On Call Required: No With Rotation: Work Arrangement: Onsite Union Code: U07 - CWA 1168 BGH TCC Requisition ID#: 19642 Grade: C5 Pay Frequency: Bi-Weekly Salary Range: $ 19.19 - $28.58 *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement. Kaleida Health's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission-critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!

Handle phone calls and take messages Schedule staff meetings, which may include reserving conference rooms and ordering food Prepare and traffic invoices, reports, and memos Schedule patient appointments and surgeries, and send appointment reminders and follow-ups via calls or emails Handle mail and

Job DescriptionDent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance (no overnight shifts), • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning & Development Opportunities, • Paid Time Off, • Paid Holidays, • Free Onsite Parking at All Locations Schedule: Monday - Friday 4:00-11:00 PM Location: Amherst and Williamsville (must be able to work at both locations) Position Summary: Contributes to the care of patients by verifying demographics and personal patient information. Obtains patient consents and copies insurance card information to ensure accurate billing. Assists patients with various DENT forms and obtains insurance waiver signatures as necessary. Receives payments on patient accounts. Covers Registration and other areas of the clinic as needed. Provides direct assistance to patients, vendors, job applicants and other visitors in the Reception area. Responsibilities of Position: • Verifies patient demographics including name, address, date-of-birth, primary physician and current insurance., • Performs a variety of duties involved in greeting and directing patients, their families, vendors, pharmaceutical representatives, and other Dent business associates. Provides information to patients and their families on such matters as services, charges and routine treatment procedures., • Processes appropriate forms, and copies insurance card information, to ensure accurate billing and medical record information. Receive payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy set forth by Dent. Maintains accurate billing information for each patient account, running billing slips daily., • Represents Dent by displaying a respectful and caring manner with patients and their families. Answers telephone, takes messages, transfers calls and provides information to other Dent departments upon request. Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed., • Demonstrates the ability to accept responsibility for appropriate conduct within the office setting and with other department associates by interacting calmly, respectfully and in a friendly manner with other representatives of services at Dent., • Functions as a member of the health care team related to patient care by interaction and cooperation with physicians and other health care professionals. Routes patient records and specimens to assigned locations as needed, orders patient record details as needed. Refers patients to proper clinical resources for health care questions and to proper personnel for Dent policies such as billing and or financial support., • Maintains strict confidentiality of patient information., • Completes clerical duties in a time efficient manner as set forth by the Team Leader. Reports errors or problems so that appropriate action may be taken for patient care., • Completes cross training in other clinic areas where applicable including checkout, medical secretary and medical assistant., • Performs other duties as assigned or requested by supervisor or department manager. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Skills & Experience Necessary: • Ability to maintain strict confidentiality., • Some working knowledge of medical terminology., • Planning, organizational, and problem solving skills., • Ability to work independently or within a team environment., • Willing and able to work infrequent overtime as required to meet operational needs and perform all duties., • Flexible availability for departmental meetings., • Working knowledge of general office equipment including multi-line phone, computer, copier, calculator and fax machines., • Effective verbal communication, interpersonal and telephone skills. Required Education • High School Diploma or GED. Working Conditions: • Minimal/moderate physical effort, • Prolonged periods of sitting with some bending, squatting, reach above shoulder level, crouching, kneeling, and push/pull, • Regular fine hand manipulation, • Associated health risks related to patient exposure including body fluids, • Requires some lifting usually not in excess of 5-15 pounds Travel • Travel between DENT Neurologic Institute sites required Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. AAP/EEO Statement Dent Neurologic Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Mon-Fri 4pm-11pm

Job DescriptionDent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance (no overnight shifts), • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning & Development Opportunities, • Paid Time Off, • Paid Holidays, • Free Onsite Parking at All Locations Working hours: Part-Time Monday-Friday, between 7:00am - 6:00pm, 3 days per week, 8 hour shifts Location: Amherst Responsibilities: • Coordinates and participates in a variety of patient care activities in the examination of patients to include: vital signs, records data for medical record and calls in prescriptions to the pharmacy as directed by the physician., • Assists in completion of insurance/compensation/disability/prior authorization forms, • Determine, prepare and set-up medical supplies, instruments and equipment for diagnostic and therapeutic procedures., • Escort and/or transport patients to the examination room and other clinic locations., • Evaluate patient care with an emphasis on patient response; monitors providers' plan of care from patient assessments, medical record, and other record information; maintains liaison with physicians and practice administration to ensure efficient and effective patient care services., • Schedules follow up appointments for office visits and diagnostic testing, • Coordinates scheduling with medical secretary and assists with modifying provider schedule when necessary to conform to changing priorities and unanticipated events, including changes in staffing schedule and other activities., • Ensures adequate and appropriate patient follow-up regarding prescriptions, referrals, and diagnostic testing. Contributes to patient care through patient and family education, distributing resource literature and community service recommendations and referrals as needed., • Refers patients to proper resources for Dent policies such as billing and or financial support. Compensation: • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration.

Job Description Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance (no overnight shifts), • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning & Development Opportunities, • Paid Time Off, • Paid Holidays, • Free Onsite Parking at All Locations Schedule: Monday-Friday 7:00am - 3:30pm Location: Amherst, NY Position Summary: Coordinate and participate in a variety of supportive patient care and clinic preparations that assist medical professional personnel. Responsibilities of Position: • Coordinates and participates in a variety of patient care activities in the examination of patients to include: vital signs, mini assessments, assisting with diagnostic procedures, records data for medical record and calls in prescriptions to the pharmacy as directed by the physician., • Determine, prepare and set-up medical supplies, instruments and equipment for diagnostic and therapeutic procedures., • Confers with the patient to obtain accurate information for records, explains procedures, allay fears and elicit cooperation, • Ensure completion of chart information prior to examination by physician or extender, entering any prescriptions, diagnostic testing and outside procedures., • Assists in completion of insurance/compensation/disability/prior authorization forms, • Escort and/or transport patients to the examination room and other clinic locations., • Evaluate patient care with an emphasis on patient response; monitors providers' plan of care from patient assessments, medical record, and other record information; maintains liaison with physicians and practice administration to ensure efficient and effective patient care services., • Answers all calls pertinent to assigned area and/or directing clinical calls to appropriate clinical personnel while also responding appropriately to patient inquiries and referring physician’s office inquiries, providing accurate and detailed information., • Schedules follow up appointments for office visits and diagnostic testing, • Coordinates scheduling with medical secretary and assists with modifying provider schedule when necessary to conform to changing priorities and unanticipated events, including changes in staffing schedule and other activitiesCompensation:, • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration. Mon-Fri 7:30am - 4:00pm 40 hours/week

Job DescriptionDent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance(no overnight shifts), • Medical, Dental& Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning &Development Opportunities, • Paid Time Off, • Paid Holidays, • Free Onsite Parking at All Locations Working hours: Monday-Friday, between 7:00am - 6:00pm. 8 hours/day, 5 days/week, typically 8:00am - 4:30pm Location: Amherst, NY. Must be able to travel to all Dent Locations, Amherst, Williamsville, Orchard Park, & Batavia Position Summary: Coordinate and participate in a variety of supportive patient care and clinic preparations that assist medical professional personnel. Responsibilities of Position: • Coordinates and participates in a variety of patient care activities in the examination of patients to include: vital signs, mini assessments, assisting with diagnostic procedures, records data for medical record and calls in prescriptions to the pharmacy as directed by the physician., • Determine, prepare and set-up medical supplies, instruments and equipment for diagnostic and therapeutic procedures., • Confers with the patient to obtain accurate information for records, explains procedures, allay fears and elicit cooperation, • Ensure completion of chart information prior to examination by physician or extender, entering any prescriptions, diagnostic testing and outside procedures., • Assists in completion of insurance/compensation/disability/prior authorization forms, • Escort and/or transport patients to the examination room and other clinic locations., • Evaluate patient care with an emphasis on patient response; monitors providers' plan of care from patient assessments, medical record, and other record information; maintains liaison with physicians and practice administration to ensure efficient and effective patient care services., • Answers all calls pertinent to assigned area and/or directing clinical calls to appropriate clinical personnel while also responding appropriately to patient inquiries and referring physician’s office inquiries, providing accurate and detailed information., • Schedules follow up appointments for office visits and diagnostic testing, • Coordinates scheduling with medical secretary and assists with modifying provider schedule when necessary to conform to changing priorities and unanticipated events, including changes in staffing schedule and other activities., • Work in conjunction with Medical Secretary and cover job duties as needed., • Maintain work area in clean and orderly condition; set up, clean and disinfect examination rooms; monitor and ensure appropriate inventory of medical supplies in examination rooms; replenish as required, • Complies with quality assurance, HIPAA, customer focus, infection control, safety and other policies as set forth., • Ensures adequate and appropriate patient follow-up regarding prescriptions, referrals, and diagnostic testing. Contributes to patient care through patient and family education, distributing resource literature and community service recommendations and referrals as needed., • Refers patients to proper resources for Dent policies such as billing and or financial support., • Reports errors or problems so that appropriate action may be taken for patient care, • Independently problem solves and utilizes resources to obtain patient information when the patient is unable to communicate., • Represents Dent by displaying a respectful and caring manner with patients and their families. Interacts calmly, respectfully and in a friendly manner with other employees of Dent., • Participate in development and implementation of general policies and procedures to provide for the physical and emotional comfort and safety of patients. Maintains competence through continuing education and in-service training., • Maintains confidentiality of patient information., • Complies with quality assurance, HIPAA, customer focus, infection control, safety and other policies as set forth., • Organization of work area and clinic, keeping the provider on schedule. Prioritization of tasks., • Performs other duties as assigned or requested by Clinic Manager and/or Providers. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Skills & Experience Necessary: • High degree of verbal communication and interpersonal skills to determine needs, provide information, and provide emotional support, • Working knowledge of Microsoft office, specifically Excel., • Strong planning, problem solving, organizational, verbal communication, and interpersonal skills, • Working knowledge of general office equipment including fax and copy machines, multi-line phone system, and personal computer, • Ability to address and resolve conflict in a professional manner, • Ability to maintain strict confidentiality, • Ability to be flexible, • Ability and willingness to travel as needed to meet operational needs Required Education • High School Diploma and 2+ years related experience. Preferred Education • Associates Degree and 2 years related experience. Working Conditions: • Minimal/moderate physical effort, • Prolonged standing and walking periods with often bending, squatting, reach above shoulder level, crouching, kneeling, and push/pull, • Regular fine hand manipulation, • Associated health risks related to patient exposure including body fluids, • Requires some lifting usually not in excess of 25 pounds Travel • Travel between DENT Neurologic Institute sites required Compensation: • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement: DENT Neurologic Institute is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. 40 hours/ week