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Job Description Key Benefit Administrators is currently seeking an Operational Support Trainer to join our growing team. We are excited to speak to qualified candidates about this opportunity. This position includes a comprehensive benefit package and competitive salary! Day in the Life As an Operational Support Trainer, you will be responsible for designing, delivering, and supporting operational training programs with a primary focus on claims processing and customer service. This role owns key components of new-hire onboarding, including instructor-led training (ILT), computer-based training (CBT), and structured on-the-job training (OJT), compliance training, product training, and up skill training. The trainer partners with operational leadership to ensure employees are prepared to meet productivity, quality, and compliance expectations. Does this sound like you? • Minimum of one year's experience in operational work within healthcare is required., • Demonstrated experience in claims processing and customer service operations., • Detailed knowledge of health benefits claims processing, excess loss, customer service, Key Family account servicing, fully insured and self-funding are needed., • General knowledge of insurance is required., • Experience as a trainer, operational specialist, manager, and/or project management is a plus., • Proven leadership in a remote setting is required., • Curriculum development experience, including instructor-led materials, job aids, assessments, and computer-based training (CBT) courses., • Experience delivering training or coaching adult learners in an operational environment preferred., • Strong written and verbal communication skills with the ability to analyze and solve problems creatively and clearly explain complex concepts in a simple manner., • Ability to take initiative, prioritize, and control processes and people in a group while partnering with Operational Management and creating training materials., • Proficient in working independently, with the ability to self-study and research, especially within time constraints is a must., • Adaptable to deadlines, while being flexible in expecting others to meet and conform to a timeframe., • Proficiency with Microsoft Office applications is required., • Must have strong customer service skills, teamwork, and capability to work with many different personality styles in a positive manner. We are on a mission to improve health and stabilize insurance costs for local communities. KBA was founded in 1979 as a privately owned full-service group benefit administration firm specializing in self-funded medical plans and is now one of the country's largest independently owned third party administrators. We pride ourselves on having supportive leadership, a family atmosphere, and a high performing culture - ask our employees - they have agreed that we are a Top Workplace since 2013. Check us out here: If you are unable to complete an application for Operational Support Trainer position due to a disability, contact Human Resources by calling 800-560-3539 to ask for an accommodation or an alternative application process. All qualified applicants for the Operational Support Trainer position will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender. DDNP002 Job Posted by ApplicantPro

Job DescriptionJob Title: Medicare Advantage Member Services RepresentativeReports To: Manager, MyTruAdvantage Customer Service Location Requirement: SIHO’s Member Services Representatives assist in creating an excellent experience for SIHO’s members and their providers. The primary responsibility of this position is to respond to member’s and providers inquiries. This position mainly responds to telephonic inquiries but may also be responsible for responding to written inquiries and assisting walk-in members. This is a non-exempt position. Brief Description of Duties:- Assist members with navigating their healthcare needs by explaining benefits, solving claim concerns, finding a doctor nearby or being their healthcare advocate- Comply with regulatory requirements while addressing customer needs which may include complex benefit questions.- Record details of inquiries, comments, complaints, and transactions.- Escalate unresolved and pending customer grievances.- Support teammates as business needs require to ensure the organization is meeting the needs of our members and providers- Strive for first call resolution while demonstrating SIHO’s dedication to proactively work to resolve members questions and concerns.- Work with partners in other departments, or to Doctors’ offices to help resolve a customer concern.- Support your teammates as business needs require to ensure we are meeting the needs of our customers.- Performs other relevant duties deemed necessary to achieve department and company-wide goals. Traits we are looking for:- Trustworthy - Empathic - Proactive- Compassionate - Good Listener - Problem Solver- Communicator Patient Personable & Collaborative Schedule & Work Environment:Full-time position with hybrid work arrangement after training (3 days in office, 2 days remote)Annual schedule divided into two seasons: Peak Season (October 1 - March 31)Team coverage required 7 days/week, 8am-9pmAvailable shifts: 8am-5pm, 9am-6pm, 12pm-9pm (remote), and 10am-7pm as neededWeekend requirement: Minimum 2 weekends per month (remote shifts 12pm-9pm or 10am-7pm)Schedules provided one month in advance with consideration for employee preferences Off-Peak Season (April 1 - September 30)Monday-Friday coverage between 8am-9pmAvailable shifts: 8am-5pm, 9am-6pm, or 12pm-9pm (remote)Must work one late shift per week (either 9am-6pm or 12pm-9pm) Note: This position supports Medicare Advantage/MyTruAdvantage products, requiring weekend availability during peak season to ensure continuous member support. Minimum Skills Requirement:- Possess a passion for customer service- Excellent communications (oral and written) and strong listening skills- General knowledge and understanding of health insurance- Knowledge of Medicare Advantage is preferred, but not required- This job calls for strong emotional intelligence to proactively provide solutions, ensuring the member's health and safety- Ability to maintain attendance to support required quality and quantity of work- Professional appearance and presence- Commitment to support and maintain confidentiality in conformance to HIPAA guidelines Required Education:High School Diploma and 2 years of Customer service experience- Working experience of Microsoft Office or other comparable software Other Requirements for Internal Applicants:Must be in current position with SIHO for at least one year.- Must not have been on any type of performance management or warning within the last 6 months.- Has demonstrated an excellent attendance record.- This position requires some evening shifts as late as 9:00 pm with the possibility of weekends.*All positions are subject to change based on the needs of the business *All positions are subject to change based on the needs of the business We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Become One Of Our Success Stories! Leadership Position With A Growing Company! Apply Today! • Starting Salary $61,500 / Yr., • Must Have A Valid Driver's License., • Join The Nation's Largest Security Company, Expanding Internationally! Allied Universal® is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience. RESPONSIBILITIES: Caring Leadership, Client Engagement, and Operational Oversight: • Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio, • Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability, • Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets, • Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction, • Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements QUALIFICATIONS (MUST HAVE): • Must possess one or more of the following:, • Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization, • Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization, • High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization, • Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events), • Minimum of two (2) years of experience driving operational goals, • Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results, • Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction, • Proficiency in web-based applications and computer systems, including Microsoft Office, • Knowledge of safety protocols and service deliverables, • Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting, • Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently, • Law enforcement, military and/or contract or proprietary security services experience, • Experience managing a dispersed workforce in a multi-location operation, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2026-1592905

Job Description The Exhibitor Services Specialist - On-Site position provides on-site exhibitor support during trade shows and events nationwide. This role is customer-facing and operationally focused, assisting with order entry, logistics coordination, troubleshooting, billing, and real-time service resolution. Responsibilities include accurate data processing, empathetic problem-solving, and advocating for exhibitor needs during high-traffic, high-pressure environments. Frequent travel is necessary for the position, and working overtime, nights, weekends and some holidays are required. Candidates for this role can be based in the following metro areas: Baltimore, MD, Atlanta, GA, Orlando, FL, Las Vegas, NV or Houston, TX. Responsibilities and Essential Job Duties • Serve as a primary point of contact for exhibitors at show sites, delivering front-line support across a range of services, • Manage face-to-face, phone, and email inquiries with professionalism, accuracy, and empathy, • Provide proactive, consultative guidance to exhibitors regarding service options, pricing, and logistical best practices, • Support exhibitors through on-site order entry, product and service education, and troubleshooting, • Calculate and communicate material handling and outbound shipping charges, • Enter exhibitor data, order updates, and billing information accurately in Salesforce and related systems, • Pack and unpack show site equipment, maintaining clean and organized service desk and supply inventory, • Perform service desk functions including real-time order processing, payment collection, and invoice auditing, • Communicate complex logistical requirements in accessible, customer-friendly terms, • Ensure data accuracy, timely reporting, and compliance with company SOPs throughout the event lifecycle, • Collect feedback to improve service delivery and collaborate with internal teams for issue escalation or resolution, • 1–3 years of customer service experience, preferably in trade shows, events, or logistics, • Strong verbal and written communication skills; capable of translating complex information clearly, • Proficient in Microsoft Office; advanced Excel and Salesforce experience preferred, • Exceptional organizational and time management abilities, especially in high-pressure environments, • Demonstrated ability to resolve problems independently and with empathy, • Perform the department’s internal and on-site event support functions as outlined which may involve traveling to event sites nationwide as scheduled., • Comfortable with travel requirements (30% and above) and extended work hours during events, • Position requires overtime, including evenings, weekends and holidays, • High School Diploma required; college coursework or degree preferred, • Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork, • Act as a responsible ESOP owner by making decisions that benefit the client and company daily, • Provide exceptional internal and external customer service in accordance with Shepard’s Blue Diamond Customer Service Program Please note that the roles and responsibilities outlined in this job description are not exhaustive and may be subject to change. Additional tasks may be assigned as needed to meet the evolving needs of the company. Benefits • Medical, • Dental, • Vision, • Life and Disability Insurance, • 401 (k)

Job Description Join our dynamic and growing team as an Executive Assistant to support one of our executives. We are a forward-thinking company dedicated to community, connection, and collaboration. We're seeking a proactive and organized individual to contribute to our success. The Executive Assistant also serves as a liaison when needed across the organization; organizes and coordinates executive outreach and external relations efforts and oversees special projects. KEY RESPONSIBILITIES: • Manage sensitive matters with a high level of confidentiality and discretion, • Sustain a daily calendar of meetings and events., • Prepare Word, Excel, PowerPoint presentations, agendas, reports, special projects and other documents in support of objectives for the organization., • Arrange travel and accommodations. Prepare expense reports., • Screen incoming telephone calls; take and deliver accurate messages; respond to requests by gathering and providing information and referring non-routine calls to the appropriate staff., • Excellent communication and time management skills; proven ability to meet deadlines., • Ability to function well in a high-paced environment; performs additional duties as assigned by executives., • Assist in preparing and managing presentations and decks., • Be responsive to emails/texts/phone calls, with contact occasionally outside normal business hours, • Use discretion, confidentiality, and good judgment to handle various C-Level matters., • Conserve the Executive's time by reading, researching, collecting and analyzing information as needed, in advance., • Complete adhoc projects as assigned – such as personal events and/or family needs., • Bachelor's degree required, • 5+ years of related experience required in working in an executive assistant role supporting C-Level executives., • Advanced Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint), • Ability to communicate effectively and professionally., • Business sense - has a strong business sense and can decipher priorities and make sound judgment calls when needed., • Commitment to excellence - perform duties at the highest level possible on a consistent basis., • Excellent communicator - able to interact with people of all levels in a confident, professional manner., • Demonstrate ability and temperament to work with sensitive information., • Team player - have team-oriented experience and approach., • Service focus - dedicated to meeting expectations and by maintaining effective relationships with interested parties., • Ability to think outside of the box with a sense of urgency. Over its 40 year history, Trigild has managed and operated hundreds of commercial properties. Trigild has expertise in managing a wide array of commercial real estate assets and operating businesses. Trigild leverages its expertise in property management, receivership, fiduciary, operations, consulting, and disposition services under one roof – for maximum service and value. Visit . Our portfolio includes Hotels, Multifamily Complexes, Office Buildings and Hospitality Properties (including restaurants, golf courses, amusement parks). Additionally, Trigild is the nationally recognized authority on non-performing commercial loans that combines Receivership/Trustee, Management and Disposition services under one roof. That means no coordinating multiple companies, and no duplication of fees. We have the expertise to quickly take control of the assets, maximize operating results, and speed recovery by selling the assets quickly through our national network of industry contacts. . Whether you are looking for commercial management services or a new level of performance on commercial loan recovery, Trigild can maximize value. All job offers are contingent on completion of a background check and proof of eligibility to work in the United States. Trigild does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Trigild to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Trigild will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.

Job Description Position Title: Outreach Specialist Safety Sensitive: No Supervisor’s Title: Outreach Manager FLSA Status: Exempt Department: Public Affairs & Communications Division: Public Affairs & Communications Worker Category: Salary Exempt Full-Time Job Class: Professional ABOUT US We are IndyGo, a Municipal Corporation of Indianapolis–Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate transit routes throughout the county, providing millions of passenger trips a year. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals. WHO WE ARE As the largest public transportation provider in Indiana, we believe driving people from one place to another is much more than just moving riders: it’s about helping our riders reach their hopes and dreams, education and careers, families and friends, and health and well-being. IndyGo is focused on meeting three objectives as we operate nearly 30 transit routes throughout Marion County, and provide millions of passenger trips each year. They include protecting frontline workers, increasing ridership and prioritizing long-term stability. We are moving the city forward to become a better place of opportunity and community. INDYGO MISSION IndyGo's mission is to connect our community to economic and cultural opportunities through safe, reliable and accessible mobility experiences. Our vision is to be at the forefront of making Indianapolis a resilient, prosperous and equitable community for all. Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency. Adaptability: We adapt to disruptions through technology, workforce and ridership innovations, so we can meet the evolving needs of our community. Workplace Culture: We offer an empowering workplace to meet the needs of our teammates and riders. Compassion: We promote, embrace and value all individuals, treating each other with dignity and respect. Communication: We value open and honest conversations with each other, our riders and the community. Excellence: We are proud of who we are and the work we do and will continue to exceed customer expectations. Responsibility: We will be good stewards of our resources. Results: We make things better today than they were yesterday. Safety: We ensure safe and secure environments. BENEFITS WE OFFER • Full-time positions with guaranteed 40 hours per week, • Medical, dental, and vision coverage (effective on the first of the month following 30 days of employment), • Free on-site wellness clinic for employees and their families, • Retirement plans (401A and 457B), • Tuition reimbursement, • Free IndyGo transportation for employees and their families, • Eligibility for the Federal Loan Forgiveness Program POSITION PURPOSE The Outreach Specialist will report to the Customer Experience & Outreach Director and is responsible for executing outreach plans to foster relationships and promote IndyGo services and initiatives. This role will use traditional outreach strategies to engage the public and support overall marketing and public relations goals, especially as it relates to capital projects and planning. The Outreach Specialist will leverage relationships in the community to engage the public in IndyGo’s decision-making process and build champions for IndyGo’s mission. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this position successfully, an individual must be able to perform the essential functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law. • Perform route audits and rider outreach on buses., • Manage volunteer programs such as but not limited to Transit Ambassadors, including assisting with onboarding, scheduling, training, and day-to-day activity coordination., • Represent IndyGo at various community events, public meetings, expositions and festivals., • Execute community engagement plans and outreach to discuss and present and future IndyGo initiatives pertaining to service changes, budgets and long-term planning projects., • Execute extensive multi-faceted, multi-cultural and multi-lingual community outreach programs., • Develop and maintain relationships with community and neighborhood organizations, including IndyGo Cares partners (i.e. Food in Transit and Wellness in Transit), • Review and revitalize an Adopt-A-Stop program., • Respond to, track and monitor public comments based on the Public Involvement Plan (PIP)., • Resolve customer questions, complaints and suggestions related to current engagement for projects, services and policies., • Track, compile, and report community outreach efforts., • Contribute to digital and social media objectives and strategies to build public dialogue about IndyGo community involvement on multiple platforms and with various key stakeholders., • Maintain and update outreach and engagement-related website materials., • Assist with public notice submission and site analysis outreach., • Assist department compliance with federal ADA, Civil Rights, and procurement regulations., • Develop, manage or assist with special projects as needed., • Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES To perform this job successfully, an individual must have the following education and/or experience. • High School Diploma or GED required., • Bachelor’s degree in public relations, nonprofit management, sociology, psychology, communications, marketing, journalism or a related field is preferred., • Driver License required., • One (1) or more years of experience in community organizing, volunteer management, public relations, marketing, external communications, community affairs, customer service, or other outreach, engagement, or communication positions is preferred., • Experience presenting and communicating to large groups required., • Transit industry or IndyGo experience preferred., • Bilingual proficiency in Spanish, Haitian Creole, French, or other languages preferred to support engagement with diverse communities. KNOWLEDGE, SKILLS, AND ABILITIES The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. • Must possess and exhibit a high degree of professionalism, sound judgement, and respectful interpersonal effectiveness., • Ability to communicate effectively, both orally and written, with individuals and groups using tact, patience, and courtesy in dealing with angry or upset individuals., • Proficiency with Microsoft Office, the internet, web editing platforms, complex spreadsheets and databases, and software programs., • Strong written and verbal communication skills; strong listening skills., • Knowledge of principles, concepts, practices and procedures of government and community relations., • Developed presentation skills and the ability to speak publicly and communicate to groups., • Ability to interact with internal and external constituents, both in person and through phone, e-mail, and written correspondence., • Above average decision-making and problem-solving abilities., • Average mathematical abilities (addition, subtraction, multiplication, and division)., • Knowledge of basic photography and videography skills., • Ability to manage multiple responsibilities while working in a fast-paced environment., • Ability to process and analyze data, and to develop reports on data and statistics., • Ability to prioritize, organize, and manage tasks and time effectively, strong project management skills., • Ability to motivate and influence others., • Ability to work independently with minimal supervision., • Ability to be self-motivated and driven., • Ability to operate office equipment, including copiers, fax machines, and phones. PHYSICAL DEMANDS To perform this position successfully, an individual must be able to perform the essential physical functions of the job, with or without reasonable accommodation. The company will provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law. • Regular on-site attendance is an essential function of this position due to the need for in-person collaboration, operational support, hands-on infrastructure management, and training and development activities. This role is designated as fully onsite and is not eligible for remote work. (Do Not Remove This Bullet), • Evening and weekend hours are required often., • Periodically requires “on-call” availability., • Some local and conference travel required., • Ability to work in a fast-paced, deadline-orientated office environment., • Ability to sit for long periods of time and to move intermittently throughout the workday, occasionally between departments and/or facilities., • Ability to perform the essential functions of the role which may include communicating with others, reviewing materials, and navigating work environments, without reasonable accommodation., • Ability to lift and/or carry 25 lbs.

Ray Range: $85,000 - $115,000 YOUR ROLE Would you like to write history? Are you known for having better sales numbers than everyone else? Do lucrative commission plans motivate you? If so, we have an exciting opportunity in our business development team that would allow you to establish relationships and secure contracts for our robust Logistics operations through direct and indirect sales methods. In this role you will identify business growth opportunities and develop strategies to increase company sales. The role will need the right individual who can fit into ourteam and who can meet the varied challenges that come with being part of an environment at the forefront of shaping our managers. If you thrive in this sort of situation, this could be the perfect role for you. WHAT ARE YOU GOING TO DO? Establish relationships with new customers and secure contracts with new customers. Drive the entire sales cycle from initial customer engagement to close sales. Build and maintain a healthy sales pipeline to meet or exceed sales targets. Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking. Provide forecasts on best case and sales volumes over relevant time periods. Give sales presentations, submit opportunities, and submit activity and results reports to leadership. Develop and maintain functional knowledge of the products, services and operations offered by the company. Interact regularly with station and operations managers and develop close and cooperative working relationships with operational staff to ensure customer’s needs are met. Schedule and conduct a pre-determined number of face-to-face sales visits as directed by the sales or station management. Input sales call information into the sales data system or other designated sales call software provided by the company and/or provides sales reports as directed by sales or station management. Maintain a pre-determined number of target accounts and demonstrate active attention to those accounts and progress toward closing. Meet or exceed sales threshold/quota as defined by the company. Work cooperatively with other sales and operational staff to support a team-selling environment. WHAT ARE WE LOOKING FOR? Education and Experience: Logistics, transportation, supply chain knowledge +5 years Bachelor’s Degree preferred. Will accept 10+ years' experience in leu of bachelor's degree in sales in transportation. Hunter mentality Business to Business sales experience with demonstrated history of sales achievements in a base plus commission environment. Experience closing sales at the executive level. Will consider people interested in shifting from: operations, account management or customer service in logistics, transportation, supply chain to sales. Skills: Proficiency in Microsoft Office (including PowerPoint), internet, web-based and job specific software applications. Ability to generate complex, error-free charts, graphs, spreadsheets, and presentations Characteristics: Self-motivated. Able to achieve results by working independently with little or no supervision. Sense of urgency and follow-up. Strongly developed persuasive skills, proven negotiation skills. Strong problem-solving skills and the ability to think and respond quickly to sales and service issues. Positive, competitive, confident sales approach and ability to work effectively in a team environment to achieve results. Entrepreneur minded WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a competitive benefits package. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. Our goal is to compensate you for your hard work and commitment, so if you want to work for one of the world's top Logistics providers, let us work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That is why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career. As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. Employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address:. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

About Our Company Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion- oriented headwear and apparel across the US. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Lululemon, and Mitchell & Ness. In addition, to our wide assortment we are the industry leader in on demand customization. We currently operate 1,300+ brick and mortar locations, including specialty concept stores for the NBA, NHL, and the two largest MLB franchises, via our Yankees & Dodgers Clubhouse. Lids has built partnerships and collaborations with iconic global brands including Marvel/Disney, Playboy, Travis Scott's Cactus Jack, and Post Malone. Creating a community where fans, fashion, and culture collide. General Position Summary The Retail Talent Acquisition Specialist plays an instrumental role on the Lids Talent Acquisition team. Based out of the Lids Corporate Office in Indianapolis, the primary responsibility of this role is to facilitate high-volume, quality recruitment efforts for Lids’ retail store positions across the different regions throughout the country. This position will collaborate closely with various Districts throughout the country, providing partnership and support in hiring/onboarding activities. We are seeking a motivated and results-driven individual that possesses strong recruiting skills, exceptional communication abilities, and a passion for connecting top talent with exciting career opportunities. This role offers an excellent opportunity for a self-starter to learn and grow in the field of Talent Acquisition while contributing to Lids' growth and success. Principle Duties and Responsibilities • Execute the full-cycle Talent Acquisition process for retail store openings. Handle the full process from initial job postings to offer acceptances, ensuring a smooth and efficient process for both candidates and hiring managers., • Conduct passive candidate sourcing, cold calling/screening candidates, scheduling interviews, and placing highly qualified talent in various store positions. Provide onboarding assistance as needed., • Interview applicants and gather information regarding prior work experience, education, training, job skills, pay requirements, availability, and interest level., • Ensuring a best-in-class experience for candidates and hiring managers., • Maintain and/or process active talent pipeline within Lids’ HRIS and a passive pipeline in our sourcing technologies, (Indeed, LinkedIn), with high-potential candidates for future job openings. Ensure data integrity and accuracy across all platforms., • Keep detailed records of hiring metrics and past candidates’ information., • Establish and maintain strong relationships with hiring managers to obtain in-depth knowledge of applicable jobs, the business and recruitment needs., • Build and maintain relationships with candidates, providing guidance and support throughout the recruitment process., • Identify opportunities for continuous improvement within the stores’ recruitment space, including trends affecting retail recruitment and local candidate engagement., • Coach field employees with interviewing best practices and ensure adherence to all legal compliance requirements in all recruiting and hiring processes., • Maximize opportunities with social media and LinkedIn., • Partner with Talent Management Manager to provide field business leaders with relevant recruitment metrics and analytics., • Stay informed of industry trends and best practices in recruitment to continuously improve our processes and procedures. Job Required Knowledge & Skills • Bachelor’s degree in human resources or a related field or minimum of 2-5 years’ experience in a high volume, retail/recruiting experience., • Customer-service orientation, ability to prioritize multiple initiatives, and desire to deliver end to end solutions., • Experience within Retail hiring/high volume hiring., • Technical skills; in-depth knowledge of general Microsoft applications with Intermediate Level Excel skill, • Familiarity with best practices in social networking; ability to leverage technology to attract candidates and drive effective and efficient operations., • Written and oral communication skills., • Organizational skills and attention to detail; ability to prioritize multiple tasks in a fast-paced environment., • Able to handle highly sensitive information with absolute confidentiality and professionalism., • Work independently and feel comfortable initiating interaction with hiring managers of all levels., • Have a strong customer focus and be able to effectively and quickly build relationships and establish trust and respect at all levels of the organization., • Some travel may be required Preferred Job Required Knowledge & Skills • Utilizing Human Capital Management (HRIS) systems, • Experience with online recruiting resources (Indeed, LinkedIn, Handshake)., • Experience working in-store in a retail environment. Employment Requirements Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role. Equal Employment Opportunity We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Notice to Applicants In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, and other employment-related information. Need Accessibility Assistance? Applicants who require accessibility assistance to submit an employment application may email . A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

Janssen & Spaans Engineering (JSE) is looking for a Senior CAD Technician (DET) to join our team! COMPENSATION COMMENSURATE WITH EXPERIENCE. This role provides engineering excellence, plans, identifies, prioritizes, tracks and monitors tasks and sequences in the process to produce the desired outcome. The ideal candidate will have an Associate’s Degree in Design Technology, Applied Science, or alternate applicable degree and six (6) or more years’ experience in performing engineering design drafting on bridge projects, including but not limited to: Bridge: Reinforced Concrete Details Superstructure Types: Prestressed Concrete, Structural Steel Falsework and Shoring Construction Sequencing & Erection: Cofferdams Job Description: • Produce drawings using computer-assisted drafting systems: AutoCAD or MicroStation (Preferred), • Follow client, JSE, and Department of Transportation (DOT) and ASHTO codes and standards, • Draft plans and detailed drawings for bridge construction and miscellaneous projects, • Read construction and engineering documents to assist with creation of shop drawings, • Provide timely updates for drawing completion and workload, • Mentor associate CAD Technicians Desired Skills and Experience: • Associate’s degree in Design Technology, Applied Science, or alternate applicable degree, • Over six (6) years’ experience in related field, • Understanding and application of civil engineering concepts and practices, • Proficient in AutoCAD, Civil 3D, and/or MicroStation/Bentley, and related drafting software, • Understanding of Microsoft Office applications i.e., Excel, Word, Outlook, Teams, • Work independently and coordinate effectively with multi-disciplined project teams, • Effective time management skills to meet deadlines, • Experience with traffic and signage detail (preferred but not required), • Detail-oriented A culmination of Road and Bridge Engineers, CAD Techs, Surveyors, and Project Managers, JSE thrives on pushing the industry forward one project at a time. Led by an excellent leadership team and a strong supporting staff, JSE continues to grow in the Transportation and Structural Engineering industry. JSE offers absolute commitment to provide the highest quality road, bridge, and small structure design services to ensure that INDOT’S needs are continuously met, and the required submittals are delivered on schedule. We strive to support our team members everyday through excellent communication and optional, quarterly, all-inclusive team outings to sporting events, entertainment venues, and holiday celebrations. JSE offers an excellent comprehensive benefit package including health, dental, vision and life insurance. Our package also offers flexible spending accounts, health savings account, and 401(k) with an Employee Stock Ownership Program.

Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work? J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations. J.S. Held provides interns and graduate trainees with invaluable hands-on work experience beyond the classroom. We are a high growth company with an entrepreneurial work environment where there are a lot of opportunities for professional development and internal mobility. Our young professionals work alongside our experts to engage in exciting large-scale projects and receive firsthand experience of how to solve high-stake situations ahead of their post-graduate careers. Working with industry leaders, you will take on active roles and apply acquired knowledge to real work experiences. You will be involved in collaboration between teams of experts and projects across multiple industries and geographic regions, helping address the immediate challenges our clients face today while preparing for their future needs. Whether it is honing your skills or building your network, we know that success cannot come without growth. Our programs equip you with the knowledge and training you need to play a valuable role on your team and establish a long-term career. Job Description We are seeking Architecture students and graduates will be supervised by a registered architect and qualify for hours for the NCARB Architectural Experience Program (AXP). This internship will run from January 2026 to August 2026. As an Advisory Intern, you will work with a team of experts to analyze the numbers and provide unparalleled client service. Job Responsibilities: • Experience development of standard documents to support future proposal development and presentations., • Update as many Project Experience pages provided to match the new corporate standard., • Participate in at least one actual proposal development process based on a new project pursuit., • Analyzation: Compare Project Experience Pages against new corporate standard to identify information needed., • Research: Seek the required data/information/stories needed through project files, online research, and interviewing team members, and update the Project Experience Pages., • Development: Collaborate with project managers to collect and refine quantitative and qualitative data into easily readable content for the one-page Project Experience Pages, including development of copy and graphics. Initially, your supervisor will help develop a standard set of questions to use when interviewing Project Managers for content. Marketing Intern will be required to write some new copy for the new Project Experience Pages, which will then be reviewed by Supervisor for final inclusion., • Reporting: Based on the master list of Project Experience pages provided, Marketing Intern will be responsible to track and report on Project Experience Page progress weekly to supervisor via a 30 minute virtual meeting and a written update., • Other Duties as Assigned: Graphic support for other projects, if needed. Qualifications Required Qualifications: • Pursuing or completed a Bachelor's degree in Architecture, Construction Management, or an Engineering discipline such as Structural, Civil, Electrical, MEP etc., • Proficient with Microsoft Office - Advanced skills preferred, especially in Excel, Word, and PowerPoint, • 0-4 years experience with engineering or construction firms, or a construction claim/dispute firm., • Excellent communication, mathematical and organizational skills, • Strong investigating, problem solving, and analytical skills., • Familiarity with marketing computer software and online applications (e.g., Adobe, InDesign, Word, Etc.), • Willingness to seek and understand data/information/stories and turn them into content for use in marketing materials., • Ability to find creative ways to tell an overall project story in a one-page format., • Must be able to work in person in our Indianapolis, IN office on a hybrid schedule. Additional Information Some of the Benefits We Have Include J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. By submitting your application, you acknowledge that you have read the ___ and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click ___ to learn more about the personal information we collect and ___ to learn about additional privacy rights that may be available. Please explore what we’re all about at ___ EEO and Job Accommodations We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal! J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you are an individual with a disability and would like to request for a reasonable accommodation, please email and include “Applicant Accommodation” within the subject line with your request and contact information.

Are you a detail-oriented professional with a background in electrical and power control systems? Do you enjoy managing projects from concept to completion while serving as a trusted technical resource for customers and sales teams? If so, we want you on our team. At Kirby Risk, we deliver innovative power control and automation solutions that help customers improve reliability, reduce downtime, and optimize system performance. What You’ll Do as a Power Control Specialist In this role, you’ll manage and configure power control projects from quotation through final billing, ensuring technical accuracy, on-time delivery, and customer service excellence You’ll: • Interpret customer-provided documentation (electrical drawings, one-line drawings, wiring diagrams, and specifications) to build accurate proposals that meet project requirements, • Configure and manage power control projects using vendor tools such as Rockwell Power Control Builder, PowerOne, SAP, Eclipse, and related systems, • Collaborate closely with Account Managers regarding bids, open orders, order status, and customer communication, • Serve as a technical resource with knowledge of power control systems, vendor products, and basic communication networks, • Build and maintain strong working relationships across Kirby Risk departments, business units, and vendor partners, • Monitor job queues, open order reports, and project progress to ensure deadlines and quality standards are met, • Provide backup support for other Power Product Specialists as needed, • Represent Kirby Risk with professionalism in every customer and vendor interaction. What Makes You a Great Fit • College-level coursework or 4+ years of relevant electrical or power control experience, • 3+ years of electrical product or power control sales experience, • Strong knowledge of electrical products, control systems, and their applications, • Ability to read and interpret electrical drawings and technical documentation, • Excellent written, verbal, and interpersonal communication skills, • Highly organized, detail-oriented, and able to manage multiple priorities and deadlines, • Microsoft Office Proficiency, • Continuous learner and collaborative team player What to Expect in This Role • Ability to lift, push, pull, and carry up to 50 lbs., • Primarily onsite with time spent in office, warehouse, and customer-site environments, • Occasional outdoor work and exposure to varying noise levels and conditions, • Schedule: Monday–Friday, 8 am–5 pm, • Occasional travel required Why Kirby Risk? Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical solutions. Our culture is built on hard-working, engaged people who treat each other—and our customers—with respect and urgency. When you join Kirby Risk, you’re not just taking a job—you’re joining a company where you can build a career. Benefits That Work for You We provide a complete package designed to support your health, career, and future: • Medical, RX, Dental, and Vision insurance, • Life insurance & Employee Assistance Programs, • Tuition reimbursement & on-the-job training, • 401(k) with company match & Profit Sharing, • Paid Time Off (PTO)

Front desk receptionists are responsible for a variety of administrative and customer service tasks, including: • Greeting and welcoming visitors, clients, and staff with a professional and courteous demeanor, • Answering, screening, and redirecting phone calls efficiently, • Handling mail, deliveries, and correspondence, including sorting, distributing, and preparing documents, • Maintaining a clean, organized, and professional reception area, • Performing clerical tasks such as data entry, filing, and document preparation, • Enforcing security protocols, including visitor logs, access badges, and building entry procedures, • Assisting other departments, such as HR or operations, with onboarding, scheduling interviews, or administrative support Required Skills and Qualifications Successful front desk receptionists typically possess: • Excellent verbal and written communication skills for interacting with clients, visitors, and colleagues, • Strong customer service skills to provide a welcoming and professional experience, • Organizational and multitasking abilities to manage multiple tasks simultaneously without errors, • Proficiency in office software, including Microsoft Office Suite and scheduling tools, • Active listening, interpersonal skills, and the ability to work under pressure, • A minimum of a high school diploma or GED; prior experience in customer service or administrative roles

Front Office/Administrative Support General Responsibilities: The responsibility of the Front Office position is to serve as the primary contact for customers and policy owners and assist with work as needed. Specific responsibilities include but will not be limited to: -Greet visitors and direct them appropriately -Answer, screen and record telephone calls -Maintain telephone system and agency directory -Process incoming and outgoing mail; deliver outgoing mail to Mail Room / USPS Box / FedEx -Maintain the reception area -Make copies, send and distribute faxes and maintain copy and fax machines -Maintain inventory and order office supplies as needed -Answer basic policy owner/policy benefit questions -Maintain conference rooms and their scheduling -Distribute commission statements -Upload and save invoices to accountant -Assist with Network Office event planning and coordination as needed -Complete and/or assist with projects as assigned by the Director of Operations -Cross-train in other support roles Qualifications: It is recommended that the Administrative Support position have the following qualifications: -Basic computer and Microsoft Office experience -Multi-line phone experience preferred -Filing skills -Customer service experience strongly preferred -Ability to handle detailed work with high degree of accuracy -Excellent interpersonal skills -Experience in problem-solving -High level of organizational skills -Excellent written and oral communication skills -Professional office skills -Ability to take independent action to make sound decisions -Ability to multi-task -Ability to be flexible and open-minded. -Ability to work effectively with people at all levels

Front desk receptionists are responsible for a variety of administrative and customer service tasks, including: • Greeting and welcoming visitors, clients, and staff with a professional and courteous demeanor, • Answering, screening, and redirecting phone calls efficiently, • Handling mail, deliveries, and correspondence, including sorting, distributing, and preparing documents, • Maintaining a clean, organized, and professional reception area, • Performing clerical tasks such as data entry, filing, and document preparation, • Enforcing security protocols, including visitor logs, access badges, and building entry procedures Successful front desk receptionists typically possess: • Excellent verbal and written communication skills for interacting with clients, visitors, and colleagues, • Strong customer service skills to provide a welcoming and professional experience, • Organizational and multitasking abilities to manage multiple tasks simultaneously without errors, • Proficiency in office software, including Microsoft Office Suite and scheduling tools, • Active listening, interpersonal skills, and the ability to work under pressure, • A minimum of a high school diploma or GED; prior experience in customer service or administrative roles

Business Development Manager (K-12) — Fanning Howey Fanning Howey designs innovative learning environments across the country through a collaborative team of architects, engineers, interior designers, and planners dedicated to shaping the future of education. We are seeking an experienced Business Development Manager to help expand our presence in the K-12 educational facilities market and strengthen strategic client relationships. About the Role / Ohio Market Focus: This role is specifically focused on business development efforts within the Indiana K-12 education market. The primary objective is to strengthen relationships, identify opportunities, and grow Fanning Howey’s presence within Indiana. Expansion into other markets may evolve in the future, but the current emphasis is exclusively on Indiana-based opportunities. This position plays a critical role in driving firm growth by identifying opportunities, building trusted partnerships, and positioning Fanning Howey for success in competitive pursuits. You will work closely with firm leadership, marketing professionals, and technical teams to cultivate prospects, guide pursuit strategies, and develop a strong pipeline aligned with our long-term business objectives. Key Responsibilities • Identify, qualify, and strategically position opportunities in the K-12 education sector, • Build and maintain relationships with school districts, partners, and industry stakeholders, • Lead early pursuit positioning and capture planning before RFQ/RFP release, • Maintain a qualified opportunity pipeline aligned with revenue goals, • Support proposal development, interview preparation, and pursuit strategies, • Represent the firm at industry events, conferences, and community engagements, • Collaborate closely with marketing and technical teams to advance pursuits What We’re Looking For • Bachelor’s degree in business, marketing, communications, construction, or related field, • Minimum 3 years of business development or marketing experience in A/E/C professional services, municipality, or business-to-business settings., • Understanding of the publicly funded design/construction procurement processes, • Strong relationship-building, communication, and strategic thinking skills, • Familiarity with CRM systems and Microsoft Office tools, • K-12 sector experience strongly preferred Why Join Fanning Howey? • Collaborative culture focused on meaningful, mission-driven work, • Opportunity to influence educational environments nationwide, • Competitive compensation and benefits package, • Professional growth within a nationally recognized design firm Interested? Submit your resume (and optional supporting materials) to or apply via LinkedIn. We look forward to connecting with professionals passionate about building relationships and advancing education-focused design. • Fanning Howey is an Equal Employment Opportunity Employer committed to fostering an inclusive workplace.

Janssen & Spaans Engineering (JSE) is looking for a Road Design Project Engineer to join our team! This role provides engineering excellence, plans, identifies, prioritizes, tracks and monitors tasks and sequences in the process to produce the desired outcome. The ideal candidate will have a Bachelor’s Degree of Science in Civil Engineering and a concentration in Transportation. Experience in civil design for roadway projects is required. Roadway projects include but are not limited to: Interstates, Highways, Freeways, Urban Streets, Intersections including Roundabouts, and Interchange Layout. COMPENSATION COMMENSURATE WITH EXPERIENCE. Job Description: • Create civil design plans for, road and hydraulic design projects, • Model road designs using AutoCAD and Civil 3D, • Ensure AASHTO codes, INDOT design manual requirements, and design standards are followed, • Meet deadlines and cost targets, • Maintain required project documentation, • Accept additional responsibilities as trainings progress Desired Skills and Experience: Compensation Commensurate with Experience • Bachelor’s degree in civil engineering, • FE/EIT Preferred, • P.E license optional, • 3+ years’ roadway design, • MicroStation, InRoads, GeoPak, • Civil 3D, • Building Information Modeling (BIM), • Design Build, P3 knowledge, • Efficient analysis and critical thinking skills, • Exceptional attention to detail, • Adequate knowledge of Microsoft Office programs, • Considerable listening and communication skills A culmination of Road and Bridge Engineers, CAD Techs, Surveyors, and Project Managers, JSE thrives on pushing the industry forward one project at a time. Led by an excellent leadership team and a strong supporting staff, JSE continues to grow in the Transportation and Structural Engineering industry. JSE offers absolute commitment to provide the highest quality road, bridge, and small structure design services to ensure that our client’s needs are continuously met, and the required submittals are delivered on schedule. We strive to support our team members everyday through excellent communication and optional, quarterly, all-inclusive team outings to sporting events, entertainment venues, and holiday celebrations. JSE offers an excellent comprehensive benefit package including health, dental, vision and life insurance. Our package also offers flexible spending accounts, health savings account, and 401(k) with an Employee Stock Ownership Program. All Roads Leads to JSE! We are always searching for new, exciting, and exceptional! We look forward to you joining our team of talented, dedicated, and award-winning engineers! Employee Status: In-Person, Regular, Full-Time Primary Location: Indianapolis, Indiana

Company/Role Overview: CliftonLarsonAllen (CLA) Search has been retained by Davis & Associates, Inc to identify an Assistant Office Manager to join their team Davis & Associates, Inc. is a minority‑owned Construction Management and General Contracting firm headquartered in Indianapolis, Indiana. In business since 1992, the company provides construction services across industrial, institutional, commercial, and retail sectors, supporting both public and private clients throughout the region. Davis & Associates is known for its commitment to quality, consistency, and workplace safety on every project. The Assistant Office Manager works closely with the Office Manager to support daily front‑office operations. This role is responsible for coordinating administrative activities, maintaining overhead and office files, answering and directing phone calls, managing incoming and outgoing mail and deliveries, and overseeing office supply inventory. The position plays a key role in ensuring the office operates efficiently and maintains a professional environment. To learn more, click here: ___ What You’ll Do: • Support and coordinate front‑office operations to maintain a professional image, including managing incoming calls, mail, and deliveries, • Maintain and organize administrative, contract, subcontract, and agreement files, • Assist with accounting and payroll activities, including serving as payroll backup in the Office Manager’s absence, • Ensure timely and accurate data entry in financial and payroll systems, • Support maintenance of entity reports, contractor licenses, certifications, and pre‑qualification documentation, • Manage and maintain front‑office filing systems and records, • Provide general administrative support and assist with special projects as directed by the President and Office Manager, • Associate degree in Business Administration, Accounting, or equivalent professional experience, • Minimum of 5 years of experience in an office or administrative environment, • Experience supporting accounting and payroll processes, • Prior experience within construction management or general contracting environments, • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook), • Familiarity with construction management or general contracting operations, • Working knowledge of accounting and payroll processes, including payroll taxes, • Experience working with labor unions preferred

DesignGroup has expanded into Indianapolis due to a growing healthcare practice. We’re seeking a Project Architect to add to the local Healthcare project team. What sets us apart? • Focus on sustainable design in healthcare, education, library, civic & office space projects., • Debt-free growth, • Hybrid schedules & Half-day Fridays, • Company-paid healthcare, • Highly competitive compensation, • A culture that values sustainable design and work-life balance. Join our award-winning firm as a Project Architect and lead talented project teams designing inspiring, functional, and sustainable healthcare environments across the region. You’ll serve as both technical expert and creative leader, guiding projects from concept through construction while mentoring the next generation of architects. What You’ll Do • Lead and inspire project teams on mid-to-large scale healthcare projects., • Translate design intent into precise construction documents in collaboration with PMs, engineers, and clients., • Oversee junior staff and consultants to ensure quality, budget, and schedule goals are met., • Conduct design reviews, code analyses, and coordinate approvals with officials., • Manage Construction Administration tasks, including RFIs, submittals, and site visits., • Present design concepts and represent the firm in client and owner/user meetings., • Foster mentorship and growth across your team. What You Bring • Education: Bachelor’s degree in Architecture (Master’s preferred)., • Experience: 5+ years of professional architectural experience with a focus on mid-large scale healthcare projects., • Expertise: Proven success leading Construction Administration and complex healthcare environments., • Leadership: Collaborative mindset with strong mentoring abilities., • Software: Proficiency in Revit, AutoCAD, Adobe Creative Cloud, and Microsoft Office Suite., • Licensure: Registered Architect (RA) highly preferred. Why Join Us • Design award-winning healthcare projects that transform communities., • Collaborative, people-first culture with genuine work-life balance., • Hybrid flexibility + half-day Fridays., • Comprehensive benefits, relocation support, and growth opportunities.

Are you a detail-oriented professional skilled in blueprint reading, takeoffs, and electrical project estimation? Do you thrive on accuracy, organization, and building trusted relationships with customers and vendors? If so, we want you on our team. At Kirby Risk Electrical Supply, our Project Estimators play a key role in supporting electrical contractors and driving project success. You’ll use your technical expertise and industry knowledge to deliver accurate, competitive bids—while providing exceptional service that strengthens customer relationships and drives business growth. What You’ll Do as a Project Estimator In this role, you’ll manage multiple bids and project opportunities, working closely with customers, vendors, and internal teams to deliver timely, precise estimates. You’ll: • Read and interpret blueprints, specifications, and drawings to create accurate takeoffs and estimates., • Manage and monitor multiple bid lists, emails, and customer opportunities., • Communicate with vendors to obtain pricing and product information., • Organize and maintain project folders, documents, and drawings., • Cross-sell and up-sell electrical products and solutions when appropriate., • Provide technical knowledge of power distribution equipment., • Meet bid timelines and contractor deadlines with precision., • Collaborate across departments to ensure exceptional project execution and customer satisfaction. What Makes You a Great Fit • College coursework and/or 4+ years of relevant experience., • Minimum of 3 years of electrical product or project estimating experience., • Strong understanding of electrical construction basics and product applications., • Proven ability to read blueprints, specifications, product catalogs, and price sheets., • Excellent written, verbal, and interpersonal communication skills., • Experience with Microsoft Office (Excel, Teams, Outlook, OneDrive), Adobe Pro X, and/or Revu Bluebeam., • Highly organized with excellent attention to detail and the ability to multitask and meet deadlines., • Established relationships with lighting representative agencies preferred. What to Expect in This Role • Full-time position, Monday–Friday, standard business hours., • Primarily office-based, with collaboration across departments and with vendors., • Opportunities for long-term career growth and skill development within the electrical industry. Why Kirby Risk? Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical solutions. Our culture is built on hard-working, engaged, and caring people who treat one another—and our customers—with respect and urgency. When you join Kirby Risk, you’re not just taking a job—you’re building a career in an organization that values teamwork, accountability, and continuous improvement. Benefits That Work for You We offer a complete benefits package designed to support your health, career, and future: • Medical, RX, Dental, and Vision insurance, • Life insurance & Employee Assistance Programs, • Tuition reimbursement & on-the-job training, • 401(k) with company match & Profit Sharing, • Paid Time Off (PTO)

Janssen & Spaans Engineering (JSE) is looking for a Senior CAD Technician (DET) to join our team! This role provides engineering excellence, plans, identifies, prioritizes, tracks and monitors tasks and sequences in the process to produce the desired outcome. COMPENSATION COMMENSURATE WITH EXPERIENCE. The ideal candidate will have an Associate’s Degree in Design Technology, Applied Science, or alternate applicable degree and six (6) or more years’ experience in performing engineering design drafting on road projects, including but not limited to: Road: • Interstates, Highways, and Freeways, • Urban Streets, • Various Intersections Including Roundabouts, • Interchange Layout, • Hydrology Job Description: • Produce drawings using computer-assisted drafting systems: AutoCAD or MicroStation (Preferred), • Experience with AutoCAD, Civil 3D, and/or MicroStation, InRoads, GuideSign, GeoPak design and related drafting software, • Follow client, JSE, and Department of Transportation (DOT) and ASHTO codes and standards, • Draft plans and detailed drawings for road construction and miscellaneous projects, • Read construction and engineering documents to assist with creation of shop drawings, • Provide timely updates for drawing completion and workload, • Mentor associate CAD Technicians Desired Skills and Experience: • Associate’s degree in Design Technology, Applied Science, or alternate applicable degree, • Over six (6) years’ experience in related field, • Understanding and application of civil engineering concepts and practices, • Proficient in AutoCAD, Civil 3D, and/or MicroStation/Bentley, and related drafting software, • Understanding of Microsoft Office applications i.e., Excel, Word, Outlook, Teams, • Work independently and coordinate effectively with multi-disciplined project teams, • Effective time management skills to meet deadlines, • Experience with traffic and signage detail (preferred but not required), • Detail-oriented A culmination of Road and Bridge Engineers, CAD Techs, Surveyors, and Project Managers, JSE thrives on pushing the industry forward one project at a time. Led by an excellent leadership team and a strong supporting staff, JSE continues to grow in the Transportation and Structural Engineering industry. JSE offers absolute commitment to provide the highest quality road, bridge, and small structure design services to ensure that INDOT’S needs are continuously met, and the required submittals are delivered on schedule. We strive to support our team members everyday through excellent communication and optional, quarterly, all-inclusive team outings to sporting events, entertainment venues, and holiday celebrations. JSE offers an excellent comprehensive benefit package including health, dental, vision and life insurance. Our package also offers flexible spending accounts, health savings account, and 401(k) with an Employee Stock Ownership Program.

Job Title: Associate Technical Trainer (telecom/data center) Locations: Indianapolis, Indiana Duration: 3-month contract (with the possibility to extend) About the job: The Associate Technical Trainer works with a team of trainers and Subject Matter Experts (SMEs) within a corporate university team environment. This is a 100% in-person, onsite role. The Technical Trainer is primarily responsible for high-volume delivery of technical instruction to adults, spending 75% or more of your time delivering instruction per week following a pre-determined training program. As a member of the team, you will serve as a role model by consistently modeling ideal behavior, professionalism, and excellence at all times. You will work closely with other trainers, managers, stakeholders, and clients to assess training needs and ensure the successful deployment of next-generation infrastructure technologies. What You’ll Do: • Facilitate employee training and onboarding using approved materials., • Deliver technical instruction including lecture, hands on activities, labs, and various assessments., • Provide remediation and support for students to ensure learning outcomes., • Consult with other trainers, managers, and leadership., • Track and compile collected data for accurate training reports., • Document employee performance and outcomes of training., • Review, test, and provide feedback on training materials., • Prepare and maintain training facilities including daily cleaning and setup., • Stay current on the latest data center tools and infrastructure best practices., • Coordinate and monitor enrollment, schedules, and equipment., • Develop and coordinate training schedules., • Assess training needs through surveys and interviews., • Support the conceptualization and development of new training materials., • Communicate training needs and online resources as appropriate., • Participate in mentorship and professional development from Senior Trainers., • Explain difficult or sensitive information., • Travel as needed. What You’ll Need: • 3-6 years of experience in a technical field (telecommunications, data centers, electrical, or similar trades)., • Demonstrated ability to explain complex tasks to others (e.g., experience as a field lead or peer mentor)., • Excellent verbal and written communication skills., • Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)., • Strong interpersonal skills and the ability to interface with various levels of management., • Organizational skills with an advanced inquisitive mindset., • Willingness to obtain Telecommunication Industry Certifications (such as BICSI) within the first 12 months of employment., • High school diploma or equivalent., • Professional appearance and demeanor. Applicant AI Use Disclosure: • We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Our Values in Hiring: • We are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Aegis Worldwide Technical Recruiter Carmel, IN Base + Commission + Bonus Aegis Worldwide is a leading recruiting firm where we’re all about finding the right talent and recruiting solutions for our clients. We provide permanent, temporary and project-based recruitment to our clients in the manufacturing space. We’ve been growing year over year and are a multi-state, multi-divisional operation. We’re seeking sales minded professionals to join us in our expansion! We’re looking for highly motivated and career focused people to join our team. Someone who is willing to work hard, get results, and be rewarded for it, is the type of person who excels at Aegis. We’re entrepreneurs at the core and look for those that what to build a business and impact our bottom line. Requirements for the position: • Able to work a hybrid work schedule (3 days a week IN OFFICE), • Bachelor’s degree in business, sales, or related field required, • Experience cold calling & engaging candidates on job opportunities., • Experience with Microsoft Outlook, Word, and Excel, • Proven track record of high achievement and outperforming peers, • Problem-solving and creative thinking skills, • Ability to sell in a consultative style, • Strong prospecting or sourcing skills, • Ability to communicate with different personalities, • Result-oriented and motivated in nature, • Capacity to build strong working relationships, • Hands on training supported by your team and leadership, • Base Salary, uncapped commissions plan, and quarterly bonuses, • Internal promotion opportunities based on performance, • Partnership/stock ownership through revenue attainment, • Company subsidized medical, dental, & vision coverage, • 401K with company match program Currently Scheduling Interviews this week!

Job Description Summary/Objective The Post Recovery Representative will be responsible for handling high volume of inbound calls, serving as process expert for callers, and assisting timely and effectively. The Post Recovery Representative is responsible for accurate and timely reporting of all repossessions to clients, ensuring compliance with client post-repossession requirements, and supporting partnered departments in completion of any necessary administrative tasks. Essential Functions • Handling a high volume of calls pertinent to all aspects of the post recovery department, including scheduling release and redemption, answering questions, and handling escalations., • Timely reporting of all repossessions from the 3rd party service providers to the applicable client, either by email or within the client’s system of record., • Obtaining of all client-required forms on each repossession to meet service level requirements and timelines, • Fielding a high-volume of inbound calls to schedule vehicle release. Placing outbound calls to coordinate pickup, paperwork, and answer questions., • Management of lot inventory, including but not limited to: handling of redemption releases, handling of transport releases, following up with individual agencies to keep an accurate inventory of units on lot., • Handling of contested repossessions to ensure the vehicle take back process is done efficiently and accurately., • Preparation of analytical repossession reports provided to clients, • Ensuring timely and appropriate client communication., • Answering phones and customer service. Competencies • Must possess a professional phone demeanor, • Excellent verbal communication skills, • Detail oriented, efficient and accurate data typing and research, • Must type at least 40 WPM Education and Experience • Associates Degree or equivalent from a two-year college or technical school, • Bachelor’s degree a plus, • At least 1 year of customer service, customer service and/or administration in any office related industry, • Phone experience required, must be able to answer and complete multiple phone lines., • Working with Microsoft Office, Word, Excel, PowerPoint and Outlook experience Benefits • Competitive compensation package, • Full suite of medical benefits, including dental, vision, 401k, pet insurance and more!, • PTO and holidays Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are variable and based on business need. Evening and weekend work may be required as job duties demand. Physical Requirements This position is indoors. Must be able to sit at a computer terminal for an extended period. May be asked to lift approximately 25 lbs. Exposure to moderate noise and light, i.e. business office with computers, phone, printers, light foot traffic. EEO Statement Location Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Location Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Applicants must be legally authorized to work in the United States

The Global Manufacturing & Quality Learning & Development (GMQLD) organization is seeking proposals from qualified staffing vendors to provide two (2) administrative contractors to support learning operations across Central Function business areas. These contractors will serve as essential operational resources, ensuring seamless execution of day-to-day learning administration, Learning Plan management, and cross-functional coordination between Conduent and the L&D Learning Strategists. The Central Functions group, within GMQLD, is responsible for designing, deploying, and managing learning strategies and solutions across multiple business areas in Manufacturing & Quality. As the scope and complexity of learning needs continue to grow, there is a need for dedicated administrative support to ensure operational efficiency, data accuracy, and timely execution of day-to-day learning tasks, to relieve capacity for L&D Strategist to focus on higher priority initiatives and remain strategy focused. This RFP aims to secure two contractors who will be embedded within the L&D team and aligned to specific business area portfolios. This engagement requires two (2) full-time administrative contractors assigned to the following business area portfolios: Position 1: L&D Admin supporting central Manufacturing business areas This contractor will provide dedicated administrative support (through L&D Learning Strategists) for the following Manufacturing-aligned business areas: • Health, Safety & Environment (HSE), • Engineering (Eng), • Technical Services & Manufacturing Science (TSMS), • Global Supply Chain (GSC) Position 2: L&D Admin supporting central Quality business areas This contractor will provide dedicated administrative support (through L&D Learning Strategists) for the following Quality-aligned business areas: • Global Quality Compliance (GQC), • Analytical Quality Control Operations (AQCO), • Global Quality Supply Chain & Analytics (GQSCA), • Veeva Quality Docs system release support Minimum 2 years of experience in learning administration, supporting multiple business areas / functions. Proficiency with Learning Management Systems (e.g., SAP SuccessFactors, Cornerstone, or similar); strong skills in Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams) • Experience working in SuccessFactors required Strong written and verbal communication skills; ability to liaison effectively between internal stakeholders and external partners Highly organized with strong attention to detail; ability to manage multiple priorities and deadlines simultaneously Preferred: Familiarity with pharmaceutical, manufacturing, or regulated industry learning and compliance requirements Bachelor’s degree or equivalent work experience in a relevant field Responsibilities: Both contractors will share the following core responsibilities across their respective business area portfolios: Learning Plan Management • Create, update, and maintain Learning Plans within the Learning Management System (LMS) based on direction from Learning Strategists, • Assign and manage curricula, courses, and learning activities for applicable populations, • Monitor Learning Plan completion and compliance, escalating issues as appropriate, • Conduct periodic audits and quality checks to ensure data integrity and accuracy of Learning Plans Day-to-Day (D2D) Tasks • Process routine LMS transactions including enrollments, completions, waivers, and extensions, • Respond to learner and manager inquiries related to training records and assignments, • Generate and distribute standard and ad hoc reports from the LMS as requested by Learning Strategists, • Maintain organized documentation and records of all administrative actions taken, • Support the scheduling and logistics coordination for instructor-led training sessions as needed Administrative Tasks • Manage and organize shared team files, folders, and resources within collaboration platforms, • Assist in the creation, formatting, and distribution of communication materials related to learning programs, • Support data entry, data cleanup, and system maintenance tasks within L&D tools and platforms, • Support centralized administrative tasks/efforts that would be applicable across all central function business areas Conduent Liaison • Serve as the primary point of contact between Conduent (the external administrative learning services provider) and the internal Learning Strategists, • Coordinate service requests, issue escalations, and follow-up actions with Conduent to ensure timely resolution, • Track open tickets, SLAs, and deliverables from Conduent, providing regular status updates to the L&D team

Job Description Bilingual Dispatcher – Coordinate Service Operations for Indianapolis’ Leading HVAC & Plumbing Team Job Overview * Company: All Pro Heating, Air And Plumbing. * Salary/Pay Rate: $20 to $26+ per hour (Based on experience). * Location: Indianapolis, IN. * Job/Employment Type: Full Time. * Schedule: Monday - Friday. * Project Scope: Residential & Commercial Mechanical Services. * Mandatory Licenses & Certifications: None Required. The Opportunity You will serve as the essential communication hub, driving the daily efficiency of our mechanical service operations through expert scheduling and bilingual support. This role empowers you to manage complex logistics while ensuring every customer receives the high-quality service that defines our family-oriented culture. You will have the autonomy to solve real-time scheduling challenges with the full support of a team that values personal and professional growth. How You Will Make an Impact * Coordinate and dispatch service technicians to maximize daily response times and operational efficiency. * Communicate professionally with a diverse customer base in both English and Spanish to provide accurate service updates. * Manage real-time technician progress and adjust schedules proactively to accommodate emergency service requests. * Translate complex customer concerns into detailed technical service tickets to ensure field accuracy. * Resolve logistical issues and customer inquiries using strong problem-solving and conflict-resolution skills. * Maintain precise documentation within CRM systems to ensure project transparency and department alignment. Required Qualifications & Experience * Proven experience in dispatching, administrative support, or high-volume call center environments. * Professional fluency in both English and Spanish to support our diverse Indianapolis community. * Strong proficiency in Microsoft Office Suite and the ability to learn specialized dispatching software. * Demonstrated ability to multitask and maintain organizational accuracy in a fast-paced environment. * Excellent communication skills necessary for managing both customer expectations and team dynamics. Preferred Qualifications & Experience * Prior experience dispatching specifically within the HVAC, plumbing, or electrical service industries. * Advanced proficiency with specialized CRM or mechanical service dispatching software. * Demonstrated ability to solve complex logistical challenges and think critically under pressure Compensation & Benefits * Consistent pay cycle with competitive hourly rates based on industry experience. * Comprehensive medical, dental, and vision insurance plans. * Health Savings Account (HSA) options for long-term wellness planning. * Paid time off including vacation, holidays, and sick leave. * Access to dedicated career development and mentorship training programs. * Wellness stipends and organized company team-building events. About Us All Pro Heating, Air And Plumbing is a trusted name in Indianapolis mechanical services, operating with a culture rooted in accountability and teamwork. We foster a supportive environment where careers are built for the long term through dedicated mentorship and a commitment to our core values. Learn more at ...; All Pro Heating, Air And Plumbing is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

Our client located in Indianapolis is seeking a Human Resources Generalist to support a large, fast-paced corporate organization by delivering comprehensive HR services across employee relations, talent acquisition, performance management, compliance, and HR operations. This role partners with leadership to drive employee engagement, ensure policy compliance, and support workforce strategies aligned with business objectives. Responsibilities • Serve as a primary HR partner to assigned business units, providing guidance on employee relations, policy interpretation, and performance management., • Support full-cycle recruitment efforts for corporate and leadership roles, including interviewing, onboarding, and workforce planning., • Manage employee relations matters, conduct investigations, and recommend appropriate resolutions in alignment with company policies and employment laws., • Administer HR programs including benefits, compensation changes, leave management, and performance review cycles., • Ensure compliance with federal, state, and local employment regulations in a multi-state environment., • Maintain and audit HRIS records for accuracy, reporting, and data integrity., • Support organizational development initiatives, training programs, and succession planning efforts., • Analyze HR metrics (turnover, engagement, staffing levels) and provide actionable insights to leadership., • Partner cross-functionally with Payroll, Talent Acquisition, Finance, and Benefits teams to ensure seamless HR operations. Requirements • Bachelor’s degree in Human Resources, Business Administration, or related field., • 3–5+ years of progressive HR experience in a large corporate environment., • Strong knowledge of employment law and HR best practices., • Experience supporting multi-location or high-volume employee populations preferred., • Proficiency in HRIS systems (e.g., Workday, SAP, ADP) and Microsoft Office Suite., • Excellent communication, problem-solving, and conflict resolution skills., • Ability to manage competing priorities in a fast-paced, deadline-driven environment.

Employee Engagement & Learning Content Specialist The Employee Engagement & Learning Content Specialist is responsible for designing, developing, and delivering high-impact content that supports employee growth, professional & personal development, and continuous learning and skill development. This role collaborates with cross-functional teams, such as PMO, Delivery & Sales Enablement, and Marketing to create engaging learning experiences, strengthen skill development, and foster culture and meaningful connections across the organization. Key Responsibilities: • Develop and execute a learning content strategy focused on professional development, training, and continuous learning, • Lead end-to-end content development for learning programs, training initiatives, and employee engagement experiences., • Create high-quality learning content, including e-learning modules, training materials, playbooks, guides, videos, and presentations that supports career growth., • Build and promote mentorship content and resources that encourage knowledge sharing, • Support and scale professional development champion communities, employee connections groups, and collaborative learning experiences • Create, manage, and maintain training content within LMS platforms, such as Highspot, Litmos, and Structural, • Optimize learning experiences, ensuring content is interactive & engaging, • Collaborate with internal subject matter experts to translate complex sales, delivery, and HQ- related topics into actionable learning materials, • Ensure consistency across the brands and platforms., • Develop structured learning paths, onboarding programs, and ongoing training courses, • Measure and analyze learning engagement via reporting (completion rates, participation, knowledge retention, feedback) to improve effectiveness • Contribute to company growth initiatives that enhance employee growth, capability building, and long-term retention, • Ensure learning tools are being effectively optimized and re-evaluated as needed, • Visibility and tracking of content projects in MS Planner and/or Loop Qualifications: • Bachelor’s degree in Business, Communications, Education, or Instructional Design, • 1-3 years of experience in content development, learning & development, or ID, • Strong writing, editing, and storytelling skills with a focus on learning content, • Hands-on experience with LMS platforms, specifically Highspot and Litmos, • Experience developing training programs, e-learning modules, and content, • Ability to manage multiple projects and run effective executive level meetings, • Strong collaboration and stakeholder management skills, • Proficiency in tools such as Microsoft Office and content creation/authoring tools Preferred Qualifications: • Experience in instructional design or curriculum development, • Experience building mentorship programs or learning champions/communities, • Basic graphic design & video editing skills Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Position: Construction Project Manager Location: Indianapolis, IN Employment Type: Full-Time Industry: Commercial Construction A well-established and nationally respected commercial construction firm is seeking a Project Manager to lead mid- to large-scale commercial construction projects across Indianapolis and southern Indiana. This is an excellent opportunity for a motivated construction leader who thrives in managing complex institutional projects and building strong client relationships. POSITION OVERVIEW The Project Manager will lead one or more large-scale construction phase projects and associated staff, serving a diverse portfolio of institutional clients including: • Colleges & Universities, • K-12 School Districts, • Municipalities, • Healthcare Systems, • Civic & Community Facilities This individual will be responsible for ensuring projects are delivered on schedule, within budget, and to the highest quality standards. KEY RESPONSIBILITIES • Review drawings and specifications for completeness and constructability, • Prepare General Conditions and establish baseline project schedules, • Manage subcontractors and self-perform teams, • Track project costs and oversee financial reporting, • Lead change management, RFIs, and owner pay applications, • Oversee shop drawings and submittals, • Draft and execute subcontracts and purchase orders, • Conduct jobsite coordination meetings, • Maintain strong client communication throughout the project lifecycle QUALIFICIATIONS • Minimum 3+ years of experience as a Project Manager in commercial construction, • Bachelor’s degree in Construction Management, Architecture, Engineering (Mechanical/Civil), Construction Technology, Interior Design, Business Administration or related field preferred, • Strong understanding of construction sequencing and scheduling, • Advanced knowledge of drawings, specifications, and constructability, • Experience negotiating and executing subcontract agreements, • Experience with CMAR and/or Design-Build delivery methods, • Proficiency in: Microsoft Office, Microsoft Project, Bluebeam, Procore, • Excellent written and verbal communication skills, • Team-oriented with strong client service mindset, • Valid Driver’s License, • Willingness to relocate to or reside near Indianapolis WHY CONSIDER THIS OPPORTUNITY? • Work with a highly respected commercial builder with a strong regional presence, • Lead meaningful institutional projects that impact communities, • Collaborative team culture, • Long-term growth potential If you're interested in learning more (or know someone who may be) please message me directly for a confidential conversation.

Janssen & Spaans Engineering (JSE) is looking for a Road Design Senior Project Engineer to join our team! This role provides engineering excellence, plans, identifies, prioritizes, tracks and monitors tasks and sequences in the process to produce the desired outcome. The ideal candidate will have over ten (10) years’ experience in Civil Engineering or related field. P.E. license in the state of Indiana is optional; preferred, not required. Roadway projects include but are not limited to: Interstates, Highways, and Freeways, Urban Streets, Intersections including Roundabouts, and Interchange Layout. COMPENSATION COMMENSURATE WITH EXPERIENCE. Job Description: • Design Build and P3 projects, • Create plans ensuring geometric calculations conform to required code and standards,, • Model road designs using AutoCAD, Civil 3D, MicroStation, BIM, or GeoPak, InRoads, Guide Sign, and AutoTURN, • Ensure AASHTO codes, INDOT design manual requirements, and design standards are followed, • Supervise and train technicians [and PEs (for licensed P.E.)], • Assist supervisor in development of plan sets and details, as well as project team meetings, • Develop project specifications, provisions, and estimates adhering to client requirements, • Meet deadlines and cost targets, • Manage required project documentation, reports, and minutes, • Maintain Professional Engineering registrations (for licensed P.E.), • Establish and uphold client relationships, • Communicate with clients regarding updates and necessary adjustments, • Accept additional responsibilities as trainings progress Desired Skills and Experience: • Bachelor of Science in Civil Engineering (BSCE) (Required), • 10+ Years’ Experience in related field (Required), • Licensed PE in Indiana (preferred not required), • Design Build and P3 knowledge, • In-depth knowledge of AASHTO and DOT standards (Required), • Skilled in MicroStation, BIM, and Microsoft Office programs; Word, Excel, PowerPoint, Outlook (Required), • Strong communication skills and capability to work autonomously and in a team environment, • Department of Transportation project experience (Preferred), • Exceptional Time management skills, • Strong analysis, critical thinking, and problem-solving skills, • Extraordinary attention to detail, • Substantial listening and communication skills A culmination of Road and Bridge Engineers, CAD Techs, Surveyors, and Project Managers, JSE thrives on pushing the industry forward one project at a time. Led by an excellent leadership team and a strong supporting staff, JSE continues to grow in the Transportation and Structural Engineering industry. JSE offers absolute commitment to provide the highest quality road, bridge, and small structure design services to ensure that INDOT’S needs are continuously met, and the required submittals are delivered on schedule. We strive to support our team members everyday through excellent communication and optional, quarterly, all-inclusive team outings to sporting events, entertainment venues, and holiday celebrations. JSE offers an excellent comprehensive benefit package including health, dental, vision and life insurance. Our package also offers flexible spending accounts, health savings account, and 401(k) with an Employee Stock Ownership Program. All Roads Leads to JSE! We are always searching for new, exciting, and exceptional! We look forward to you joining our team of talented, dedicated, and award-winning engineers! Employee Status: In-Person, Regular, Full-Time Primary Location: Indianapolis, Indiana

Description and Responsibilities: The Operations Supervisor partners closely with hourly associates and on-site leadership to ensure efficient, day-to-day operations and successful execution within their department. This role is responsible for consistently meeting or exceeding key performance indicators (KPIs) and service level agreements (SLAs) while supporting both team and client objectives. Responsibilities will include, but not be limited to: • Lead and manage a team of 25+ associates, including frontline leaders, ensuring effective execution of HR-related processes and daily operations., • Foster strong communication and collaboration across all levels of the organization to drive team alignment and performance., • Train, coach, and guide team members to maintain high productivity, efficiency, and overall performance standards., • Promote a safe, well-functioning work environment by ensuring equipment reliability and proactively addressing operational or safety concerns. Qualifications: The qualified candidate will possess most of the following traits: • 2+ years of supervisory experience in a warehouse or distribution environment., • Bachelor’s Degree in related field is preferred, • Strong leadership and problem-solving skills, including the ability to handle employee relations matters independently., • Strategic and operational mindset with experience developing and executing short- and long-term plans to achieve business goals., • Excellent communication skills and proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint); experience in 3PL, retail, or e-commerce environments preferred. Company Profile: My client is a leading third-party logistics provider specializing in high-volume warehouse and distribution operations, supporting complex retail, e-commerce, and reverse logistics networks. The organization partners closely with a major national retailer to deliver efficient, scalable supply chain solutions across large, fast-paced facilities. Known for its collaborative culture and operational excellence, the company focuses on driving performance, innovation, and continuous improvement. If you are interested in learning more about this opportunity, please apply or contact: Kate Stephens Supply Chain Recruiter

Title: Associate Technical Trainer Duration: 3 Months Location: Indianapolis, IN About the job: • The Associate Technical Trainer works with a team of trainers and Subject Matter Experts (SMEs) within a corporate university team environment. This is a 100% in-person, onsite role., • The Technical Trainer is primarily responsible for high-volume delivery of technical instruction to adults, spending 75% or more of your time delivering instruction per week following a pre-determined training program., • As a member of the team, you will serve as a role model by consistently modeling ideal behavior, professionalism, and excellence at all times., • You will work closely with other trainers, managers, stakeholders, and clients to assess training needs and ensure the successful deployment of next-generation infrastructure technologies. What You’ll Do: • Facilitate employee training and onboarding using approved materials., • Deliver technical instruction including lecture, hands on activities, labs, and various assessments., • Provide remediation and support for students to ensure learning outcomes., • Consult with other trainers, managers, and leadership., • Track and compile collected data for accurate training reports., • Document employee performance and outcomes of training., • Review, test, and provide feedback on training materials., • Prepare and maintain training facilities including daily cleaning and setup., • Stay current on the latest data center tools and infrastructure best practices., • Coordinate and monitor enrollment, schedules, and equipment., • Develop and coordinate training schedules., • Assess training needs through surveys and interviews., • Support the conceptualization and development of new training materials., • Communicate training needs and online resources as appropriate., • Participate in mentorship and professional development from Senior Trainers., • Explain difficult or sensitive information., • Travel as needed. What You’ll Need: • 3-6 years of experience in a technical field (telecommunications, data centers, electrical, or similar trades)., • Demonstrated ability to explain complex tasks to others (e.g., experience as a field lead or peer mentor)., • Excellent verbal and written communication skills., • Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)., • Strong interpersonal skills and the ability to interface with various levels of management., • Organizational skills with an advanced inquisitive mindset., • Willingness to obtain Telecommunication Industry Certifications (such as BICSI) within the first 12 months of employment., • High school diploma or equivalent., • Professional appearance and demeanor. Applicant AI Use Disclosure: We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Our Values in Hiring We are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Position Summary: The Supervisor, Regulatory Affairs is responsible for leading regulatory compliance activities and supporting the Quality Management System (QMS) to ensure operations remain compliant with applicable federal, state, and international regulatory requirements. This role interprets and operationalized regulatory expectations across GMP operations. The position provides regulatory leadership while performing Quality Assurance functions necessary to support daily operations and supervises Regulatory Affairs personnel. Duties & Responsibilities: • Interpret and apply applicable regulations, guidance documents, and industry standards from regulatory authorities including, but not limited to:, • Food and Drug Administration (FDA), State Boards of Pharmacy, National Association of Boards of Pharmacy (NABP), Drug Enforcement Administration (DEA), U.S. Customs and Border Protection (CBP), & Other international regulatory authorities as applicable., • Monitor regulatory developments, emerging guidance, and enforcement trends; assess impact on company operations and communicate requirements to leadership., • Maintain regulatory intelligence and ensure internal procedures remain aligned with current regulatory expectations., • Support regulatory registrations, licenses, and renewals required for company operations., • Collaborate closely with Sentry Legal to strengthen the organization’s understanding of regulatory compliance and legal obligations., • Author, review, and/or approve GMP and non-GMP records (preventative maintenance, pest control, facility walk throughs, etc.)., • Author, drive implementation, and check the effectiveness of CAPAs. Track open CAPAs, ensuring timely completion, and/or requesting for extensions as applicable., • Author deviation and investigation reports related to quality system failures, perform Root Cause Analysis (RCA), perform required Client notifications, and evaluate impact to SISPQ. Track all open deviations, ensuring timely completion, and/or requesting extensions as applicable., • Perform Quality oversight of Warehouse/Operations which includes:, • Food and Drug Administration (FDA), State Boards of Pharmacy, National Association of Boards of Pharmacy (NABP), Drug Enforcement Administration (DEA), U.S. Customs and Border Protection (CBP), & Other international regulatory authorities as applicable., • Coordinating appropriate QA coverage for routine verification of receipts and shipments.11, • Monitoring incoming client orders (inbound and outbound) for errors and interfacing with Sentry clients for corrections (non-conformance notice), as needed., • General Quality duties in Warehouse Management System (status changes, expiration date changes, approving new items, etc.)., • Support Manufacturing Operations. This includes but is not limited to:, • Perform/Review internal material releases on labels, drug products, etc., assist with batch record development, execution, or review, Act as a performer or verifier for labeling and packaging operations, perform statistical QA verification of labeled and packaged products, perform line clearance activities of labeling room as necessary, and provide quality oversight over internal/external validation and calibration activities and documentation in compliance with Sentry’s Validation Master Plan, SOPs, and applicable regulations., • Assist in maintaining the supplier qualification program. This includes but is not limited to: Tracking the status of all supplier qualifications and ensuring requalification’s are performed on time, performing paper audits of all necessary suppliers and ensuring all necessary records are on file, perform physical audits of suppliers., • Support and/or host internal, Client, and regulatory audits/inspections., • Assist in the development and reporting of quality metrics and preparation of the management review agenda., • Provide training to staff on quality-related procedures and standards to ensure a consistent understanding of quality requirements., • Assist in training new Quality Assurance and Regulatory Affairs staff., • Additional duties as assigned by leadership. Competencies: • Self-motivated with minimal need for supervision., • Ability to multi-task and manage time effectively under pressure., • Effective time management., • Excellent attendance and punctuality., • Detail-oriented with strong organizational skills., • In-depth knowledge of GMP regulations and reporting requirements., • Commitment to continuous improvement and adaptability to change., • Understanding of job functions and their relation to other roles within the organization., • Excellent verbal and written communication skills, with the ability to develop rapport at all organizational levels., • Results-driven with personal initiative and perseverance., • Excellent teamwork and collaboration skills. Education and/or experience: Required: BA or BS in a science/technical field and five (5) years of QA/QC experience in a pharmaceutical, biotech, medical device, or other FDA-regulated industry. Computer Skills: To perform this job successfully, an individual should have proficient knowledge of Microsoft Office (Word, Excel, Outlook), web browsers, barcoding systems, electronic Quality Management Systems (eQMS), and quick ability to learn new software.

Job Description MISSION The mission of The PATH School is to provide a purpose-driven, culturally responsive learning environment that challenges scholars academically while supporting their social and emotional growth in order to develop conscientious citizens who transform their communities. JOB SUMMARY At The PATH School (TPS), we seek candidates who are committed to our vision, mission, and core beliefs. TPS staff members are passionate about serving urban scholars and are deeply committed to their academic and personal development. Our team respects scholars and families, values social and emotional learning, and strives every day to support scholar growth. TPS staff members are supportive, thoughtful, creative, and relentlessly motivated. They work collaboratively, learn from one another, and consistently do whatever it takes to ensure scholar success. RESPONSIBILITIES * Build strong relationships with scholars, families, administrators, and PATH team members. * Demonstrate an understanding of The PATH School’s vision, mission, and core values. * Support scholar well-being—physically, socially, and emotionally. * Serve as the direct point of contact for parent communication related to discipline. * Assist teachers in identifying and developing individualized behavior interventions. * Review referrals and implement appropriate interventions for scholars needing additional support. * Provide support to scholars with impulsive behaviors, low self-esteem, or impaired social skills. * Collect and analyze data (attendance, observations, grades, assessments, etc.) to improve student engagement and reduce disciplinary incidents. * Communicate consistently and professionally with school staff and families. * Collaborate with school leadership to create strategic plans addressing discipline trends and classroom culture. * Maintain accurate and complete student records as required by law and school policy. * Manage scholar behavior and uphold schoolwide discipline expectations. * Assist with daily operational duties, including hall monitoring, cafeteria support, and bus arrival/dismissal. SKILLS & QUALIFICATIONS * Prior teaching experience (Preferred) * Bilingual (Preferred) * Pass a criminal background check (Required) * Ability to build caring relationships with scholars and families * Knowledge of positive behavioral interventions and conflict resolution strategies * Experience creating and implementing student behavior expectations * Strong problem-solving skills and the ability to model effective behavioral systems * Professional communication skills (meetings, calls, emails) * Excellent listening, organization, and decision-making abilities * Experience working with a diverse population of scholars and staff EXPECTATIONS * Attend professional meetings, conferences, and training workshops to maintain and improve professional competence. * Participate in school-wide and individual professional development, including two weeks during the summer and weekly department meetings. * Attend and support events outside regular school hours (family nights, student performances, field trips, family conferences, Back-to-School Nights, etc.). * Maintain regular, punctual attendance Monday–Friday. * Operate computers and school technology (Microsoft Office, copiers, email/texting apps, etc.). PHYSICAL REQUIREMENTS * Ability to stand for ⅔ of the workday * Ability to lift up to 40 lbs * Ability to work in an environment with above-average noise levels BENEFITS * 401(k) * Health and Vision Insurance * Dental Insurance * Employer-Paid Life Insurance * Health Spending Account * Flexible Spending Account * Employee Assistance Program * Employee Discount Program * 8 Paid Holidays * Paid Time Off * Paid Professional Development Opportunities

Job DescriptionDescription: Job Title: Patient Access Supervisor Job Type: Full-time Location: Raphael Health Center We are seeking a highly motivated and experienced Patient Access Supervisor to join our team. The Patient Access Supervisor will be responsible for overseeing the daily operations of the financial, clerical, and patient services necessary to maintain the efficient flow of the health center, ensuring that patients receive high-quality care and services. The ideal candidate will have excellent communication skills, strong leadership abilities, and a passion for providing exceptional patient care. Responsibilities: · Oversees all registration team members, working with the CEO to maximize the efficiency and accuracy of staff member’s work. · Recommends updates to department leadership, and assists with developing, policies & procedures, job manuals, job descriptions, and Standard Operating Procedures (SOP) · Monitor and analyze departmental performance metrics to identify areas for improvement, to optimize efficiency and quality of services by completing regular monthly audits on staff services, notes, and insurances to ensure high quality of work is completed accurately and on time · Reports to CEO, the findings of audits so that Senior Management may use those results for quality improvement projects, etc. · Assists Human Resource in coordinating orientation and training for new team members, including effective knowledge of the Electronic Medical Record, policies and procedures and overall health center programs. · Triages patient complaints and other emerging issues such as grievances, incident reports, crisis intervention alongside CFO, Risk and Compliance Manager. · Collaborate with other healthcare professionals to ensure resources are utilized effectively to meet patient needs. · Assist staff with resolving issues related to their assigned duties · Be the Subject Matter Expert (SME) for assigned team members: electronic medical record by developing training materials and training new staff on responsibilities in EMR. Ensure scheduling, patient registration functions and data updates are done in an efficient manner and the information is accurately collected and entered into the EMR. · Create work schedule for front desk staff. Approve time cards and PTO requests, arranging and ensuring adequate front office coverage. · Coordinate the completion of assigned responsibilities with team members · Telephone System: • Schedule patient appointments, • Answer telephones, • Take messages as needed, • Direct telephone calls to the appropriate destinations · Assure that all patient demographic data, and all required and regulatory forms are completed and entered correctly and in a timely manner · Maintain department related documents so that they are readily available for team members · Oversee daily deposit drop by verifying cash, check and charge slips match to deposit ticket · Verify insurance eligibility by spot checking Medicaid and self-pay patients to make sure their insurance is active and/or they do not have other billable coverage. Assist team members with time-consuming verifications that require long phone wait times. · Monitor patient text message response reports to ensure appointments are cancelled (if necessary) and slots are open for other patients. Call patients who cancel appointments to reschedule. · Maintain neat and orderly work area · Maintain confidentiality in accordance with RHC policy and any other applicable regulatory requirements · Exemplify the RHC mission through a personal example of excellent service to patients, visitors and coworkers · Attend regularly scheduled staff meetings · Treat patients, visitors and coworkers with respect and dignity · Other duties as assigned If you are a highly motivated and experienced Patient Access Supervisor with a passion for providing exceptional patient care, we encourage you to apply for this exciting opportunity. We offer competitive salary and benefits packages, as well as opportunities for professional growth and development. Requirements: Requirements: -Associates degree in healthcare administration or related field. Bachelor degree preferred • Minimum of 3 years of experience in patient access or related field., • Strong leadership and communication skills., • Excellent problem-solving and decision-making abilities., • Ability to work collaboratively with other departments and stakeholders., • Knowledge of healthcare regulations and compliance requirements., • Proficiency in Microsoft Office and electronic health record systems.

Job Description Chicago Tube and Iron Company is a leader in the metals distribution and fabrication industry. We are an established company with an impressive record of profitability and growth. Job Details Location Indianapolis, IN Pay Rate $50K - $58K (DOE) Type On-Site 100% 1st Shift Mon – Fri | 8:00am – 5:00pm Benefits Openings 1 Job Summary: The primary purpose of this job is the day-to-day handling of customer accounts, which includes order processing, order solicitation, and general account management. This position works closely with Account Managers and management to acquire new business. Essential Duties and Responsibilities: • Handle customer calls and place orders for the company’s entire line of products., • Utilize the mainframe computer system to access information and input data., • Manage the pricing and expediting of orders; effectively schedule customer deliveries., • Have a good understanding of Company products, pricing policies, competitive market, and mill sources., • Develop formal quotes in response to customer inquiries., • Handle returns, credits, and adjustments., • Use problem-solving skills to deal with customer concerns, which are sometimes difficult and require a high degree of tact and good judgment., • Self-starter who can generate sales and profit., • Inside sales and/or customer service experience is required; candidates with experience in the steel industry are highly preferred; industrial sales experience is necessary., • The position also requires good communication and organizational skills, professional telephone skills, and solid computer skills, with experience in the use of Microsoft Word and Excel., • A Bachelor’s Degree is preferred., • Office environment/no specific or unusual physical or environmental demands. Focus On Diversity We believe cultivating an inclusive workplace where employee belonging and empowerment are foundational to everything we do. The unique insights and experiences of our diverse teams are what fuel our safe, profitable growth.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Free uniforms, • Opportunity for advancement Are you the kind of person who can juggle multiple tasks while keeping customers happy? Do you take pride in being the go-to person who keeps everything running smoothly? At Honest Abe Roofing, we need an ambitious customer service professional who can handle our busy call center, manage our sales pipeline, and keep our crews moving. What You'll Be Doing: • Own our customer pipeline from first call to final inspection, • Be the friendly voice answering calls and converting them into appointments, • Track every lead in our CRM with military precision, • Send welcome packets and follow-up materials to new customers, • Keep our sales team's calendars full and organized, • Handle all the paperwork: estimates, contracts, and project files, • Run and manage our follow-up campaigns (emails, texts, and mailers), • Turn problems into solutions before they become headaches Measures of Success: • Track daily call volume and conversion rates, • Manage multiple projects at once without dropping the ball, • Keep pipeline data updated and accurate, • Hit weekly appointment-setting targets, • Maintain high customer satisfaction scores What's In It For You: • Solid starting pay: $18-21/hr based on experience, • Full benefits package: Medical, dental, and vision, • Regular hours: Monday-Friday, 8am-4pm, • Real growth potential in a company that's expanding, • Learn the roofing business from the ground up, • Join a team that treats you like family What You Need to Bring: • High school diploma (minimum), • Previous customer service experience (construction industry a plus), • Previous inside sales experience handling inbound and outbound sales (Preferred), • Sharp computer skills - especially Microsoft Office, • Experience with CRM systems is a big plus, • Rock-solid phone manner that puts customers at ease, • The drive to get things done right the first time, • A can-do attitude that doesn't quit when things get busy Must-Have Traits: • Detail-obsessed - nothing slips through the cracks, • Born organizer - you love creating order from chaos, • People person - you genuinely enjoy helping customers, • Problem solver - you find solutions without being asked, • Team player - you pitch in wherever needed, • High energy - you bring your A-game every day Ready to Join the Team? Email us your resume and cover letter. Include: 1. A short story about how you juggled multiple urgent tasks and kept everything moving, 2. Your expected hourly rate, 3. When you could start Send to:

Job DescriptionNCW is currently seeking a Field Support Representative to champion our growing labor force nationally. In this role, you can expect to be a liaison between our field client contacts and our field labor while also providing critical insight into site and employee needs. To do so, you will be required to travel to various job sites across the country, multiple times a week for multiple days at a time, relying on your construction and or manufacturing knowledge to communicate with multiple candidates and client partners. The ideal candidate has a strong desire to help others, enjoys a fast-paced environment, and is bilingual in Spanish. WHAT YOUR DAY MIGHT LOOK LIKE: • Conduct job-site walk-ons with newly hired field employees, ensuring they arrive on time with all proper gear., • Use various modes of travel to visit job sites and various forms of technology to connect with field employees, • Document site information to report back to sales representatives at NCW WHAT YOU'LL NEED:+ Excellent organizational skills and attention to detail • Analytical mind with the desire and ability to solve problems, • Ability to withstand 10+ hour days on your feet in outdoor elements, • Proficiency with Microsoft Office Suite or related software, • Clean driving record and ability to drive for long periods, • Ability to lift 75lbs, climb flights of stairs, and work at high elevations, • Fluency in Spanish and English, • Strong time management skills, can be counted on to arrive on time, • On call to perform job duties outside of hours and on weekends WHAT WE PROMISE:+ Killer benefits • Empowerment, • Growth opportunities, • Support, • Challenges that are rewarding THE GOODS WE OFFER:+ Medical, dental, and vision insurance plans+ HQ on-site gym/health stipend for satellite employees+ Daily per diem, paid travel, and company car/vehicle allowance+ 401(k) matching and Paid Time Off

Job DescriptionDescription: Summary Member Advocates are the frontline representatives and image of WellTrans Non-Emergency Medical Transportation (NEMT.) A typical day involves: handling all calls via an automated call distribution system, verification of member eligibility, and appropriately and adequately addressing internal and external customer questions, and inquiries. Agents will provide courteous and professional service to managed care entity partners and members, strive to ensure that all interactions with members result in a positive image of the company, and help to resolve any complaints and answer any questions. The position is on-site; remote positions are not available. About WellTrans WellTrans is dedicated to eliminating transportation as a barrier to good health by ensuring members can reliably reach the care they need. With over 20 years of experience serving the Medicaid and Medicare community, the company prioritizes safe, secure, and on-time transportation for every trip. WellTrans works closely with members to understand and meet their transportation needs while supporting a network of providers that offer a wide range of accommodations, including wheelchair-accessible vehicles, bus service, and overnight trips. By coordinating the logistics, WellTrans allows members to focus on their health while receiving dependable service from a team that is deeply connected to the communities it serves. WellTrans is a Certified Minority and Disabled Veteran owned business and an equal opportunity employer. Indianapolis, IN Job Duties: • Address and resolve member complaints, concerns, and inquiries in a timely and professional manner., • Follow established communication guidelines and scripts when assisting with various member topics., • Build strong relationships with members by actively listening to their needs and providing exceptional customer service., • Assess member needs and offer appropriate solutions or alternatives to ensure satisfaction., • Achieve individual performance goals while contributing to overall team and organizational targets., • Respond promptly and professionally to requests from both members and transportation providers. $15.00/hour – with chance for advancement Overtime potential Variable working schedules Paid Training Company sponsored health, vision, dental insurance (optional additional coverage available) Paid Time Off Paid Holidays Employee Assistance Program Requirements: Requirements • High school diploma or equivalent required., • 1–2 years of call center or customer service experience., • Ability to pass a criminal background check and drug screening., • Proficiency in Microsoft Office (Word, Excel, Outlook)., • Strong verbal and written communication skills., • Excellent customer service skills, including the ability to assist members professionally in challenging situations., • Ability to understand and follow written and verbal instructions and take direction from supervisors., • Professional appearance and demeanor., • Ability to communicate effectively with individuals at all levels and from diverse backgrounds., • Bilingual in English and Spanish preferred; industry knowledge is a plus but not required.

Job DescriptionDescription: Must be able to attend 3 weeks of full-time paid training This position is on-site; remote positions are not available. About WellTrans WellTrans is dedicated to eliminating transportation as a barrier to good health by ensuring members can reliably reach the care they need. With over 20 years of experience serving the Medicaid and Medicare community, the company prioritizes safe, secure, and on-time transportation for every trip. WellTrans works closely with members to understand and meet their transportation needs while supporting a network of providers that offer a wide range of accommodations, including wheelchair-accessible vehicles, bus service, and overnight trips. By coordinating the logistics, WellTrans allows members to focus on their health while receiving dependable service from a team that is deeply connected to the communities it serves. WellTrans is a Certified Minority and Disabled Veteran owned business and an equal opportunity employer. Indianapolis, IN What You’ll Get Growth and Career Opportunities Work Environment and Culture • Team-focused environment with leadership support, • Ongoing training and skill development, • Recognition for strong performance and reliability, • Structured scheduling with predictable time off Who This Role Is Perfect For • Individuals looking to supplement income, • Those wanting flexibility with guaranteed hours, • Candidates interested in growing into a full-time career Requirements • High school diploma or equivalent required., • 1–2 years of call center or customer service experience., • Ability to pass a criminal background check and drug screening., • Proficiency in Microsoft Office (Word, Excel, Outlook)., • Strong verbal and written communication skills., • Excellent customer service skills, including the ability to assist members professionally in challenging situations., • Ability to understand and follow written and verbal instructions and take direction from supervisors., • Professional appearance and demeanor., • Ability to communicate effectively with individuals at all levels and from diverse backgrounds.

Job DescriptionDescription: Summary Member Advocates are the frontline representatives and image of WellTrans Non-Emergency Medical Transportation (NEMT.) A typical day involves: handling all calls via an automated call distribution system, verification of member eligibility, and appropriately and adequately addressing internal and external customer questions, and inquiries. Agents will provide courteous and professional service to managed care entity partners and members, strive to ensure that all interactions with members result in a positive image of the company, and help to resolve any complaints and answer any questions. The position is on-site; remote positions are not available. About WellTrans WellTrans is dedicated to eliminating transportation as a barrier to good health by ensuring members can reliably reach the care they need. With over 20 years of experience serving the Medicaid and Medicare community, the company prioritizes safe, secure, and on-time transportation for every trip. WellTrans works closely with members to understand and meet their transportation needs while supporting a network of providers that offer a wide range of accommodations, including wheelchair-accessible vehicles, bus service, and overnight trips. By coordinating the logistics, WellTrans allows members to focus on their health while receiving dependable service from a team that is deeply connected to the communities it serves. WellTrans is a Certified Minority and Disabled Veteran owned business and an equal opportunity employer. Indianapolis, IN Job Duties: • Address and resolve member complaints, concerns, and inquiries in a timely and professional manner., • Follow established communication guidelines and scripts when assisting with various member topics., • Build strong relationships with members by actively listening to their needs and providing exceptional customer service., • Assess member needs and offer appropriate solutions or alternatives to ensure satisfaction., • Achieve individual performance goals while contributing to overall team and organizational targets., • Respond promptly and professionally to requests from both members and transportation providers., • Complete additional duties and responsibilities as assigned by management. Pay & Benefits $16.00/hour – with chance for advancement Overtime potential Variable working schedules Paid Training Company sponsored health, vision, dental insurance (optional additional coverage available) Paid Time Off Paid Holidays Employee Assistance Program Requirements: Requirements • High school diploma or equivalent required., • 1–2 years of call center or customer service experience., • Ability to pass a criminal background check and drug screening., • Proficiency in Microsoft Office (Word, Excel, Outlook)., • Strong verbal and written communication skills., • Excellent customer service skills, including the ability to assist members professionally in challenging situations., • Ability to understand and follow written and verbal instructions and take direction from supervisors., • Professional appearance and demeanor., • Ability to communicate effectively with individuals at all levels and from diverse backgrounds., • Bilingual in English and Spanish; industry knowledge is a plus but not required.

Job Description WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors, • Responsible for promoting culture of safety, • Respond appropriately and in a timely manner to all customer and Account Manager incoming communications., • Analyze and assess customer needs completely and accurately with efficiency., • Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines., • Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material’s to fill customer orders., • Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders., • Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue., • Develop a detailed working knowledge of BlackHawk policies, procedures and practices., • Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers’ systems/websites and usage of those systems., • Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems., • Perform other duties as assigned QUALIFICATIONS: • Excellent written and verbal communications skills utilizing phone, email and instant message., • Excellent critical thinking skills to analyze and solve problems., • Diligent and detail oriented., • Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines., • Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user., • Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.), • Experience in industrial field, B2B sales and customer service. SUPERVISORY RESPONSIBILITIES: • No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: • High school diploma or equivalent required., • Minimum 1 year previous experience in customer service or inside sales preferred., • Experience in cutting tools, abrasives and MRO areas preferred., • Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS: • None required WORK ENVIRONMENT: • Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment., • Wrist rest for keyboard and mouse pad BENEFITS: • Health Insurance BCBS of OK HDHP, • HSA with Employer match (must meet criteria), • Dental and Vision Insurance, • 401K Plan and Company Match, • FSA (Full FSA, Limited FSA, and Dependent FSA), • Company paid Long Term and Short-Term Disability, • Company paid basic Life Insurance and AD&D/, • Supplemental life and AD&D/Dependent life, • Ancillary Critical Illness Insurance (Wellness Rider Included), • Ancillary Accident Insurance (Wellness Rider Included), • Ancillary Hospital Indemnity, • Employee Assistance Program (EAP) – Includes concierge services and travel assistance., • Paid Time Off, • Holiday Paid Time Off, • Gym Reimbursement, • Quarterly Wellness challenge with a chance to win money or prizes, • Tuition Reimbursement – after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer *Executive Search Firms and Staffing Agencies: Please be advised that BlackHawk Industrial only accepts resumes from agencies with which we have an executed contract and proactively engaged with. Accordingly, BlackHawk Industrial and any of its affiliates is not obligated to pay referral fees to any agency that is not party to an agreement with BlackHawk Industrial. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of BlackHawk Industrial.

Job Description About Us: Indiana Public Retirement System (INPRS’) is among the largest 100 pension systems in the United States. INPRS serves the needs of approximately 500,000 members and retirees representing approximately 1,900 employers, including public universities, school corporations, public safety, municipalities and state agencies. The Indiana Public Retirement System is a public pension fund who manages approximately over $50 billion in assets, making it one of the largest in the United States. We are located in the heart of the city, in downtown Indianapolis, near the circle & across the street from our monumental state house. This position offers some flexibility for remote work. After successfully completing the required 10-week onsite training, employees will follow a rotating schedule that includes working in the office for two weeks very 3-4 months, the rest of the time would be remote. The ideal candidate must be a resident of Indiana as well as live within close proximity from Indianapolis. This position is not eligible for H-1B or any other kind of temporary or permanent sponsorship for work authorization by the Indiana Public Retirement System. Therefore, if you will require sponsorship from us for work authorization now or in the future, we cannot consider your application at this time. Why Join: INPRS’ believes that people are the foundation of our success. It takes people with different backgrounds, ideas, and strengths to be successful. Balance in life is important. We strive to have a flexible and supportive environment while not sacrificing service to our members. We pride ourselves by modeling a collaborative, diverse and inclusive environment for our employees. Our mission. “As fiduciaries, educate stakeholders, collect necessary contributions, and prudently manage member assets to deliver promised defined benefit and defined contribution benefits and services”. Your Impact: This position requires a broad knowledge of pension benefits as well as a general knowledge of every aspect of the Systems’ operations, ability to coordinate with others within the organization both verbally and in writing to resolve member and employer issues. The position will require strong interpersonal skills to create positive work relationships. Essential Duties: • Work directly with customers to answer questions and resolve issues, including but not limited to PERF, TRF, and non-PERF retirement and disability processes, plan provisions and any other day to day items relating to the administration of the INPRS retirement plans., • Welcomes and directs INPRS members and guests arriving for information and appointments., • Must be able to interact/communicate professionally with INPRS members and staff., • Communication with customers which may include; requests for missing/incomplete information, account status, issue resolution, timetables, and submission resolution., • Knowledgeable on technologies including but not limited to ERM, INPAS, INPRS Web, Benefits Web, etc., • Respond to inquiries regarding any and all INPRS-related inquiries and providing the necessary supplemental informational materials that reinforce the interaction with members., • Knowledgeable on the relevant Indiana code sections and stay up to date regarding changes to the code and any other applicable statutes., • Interpret and explain the benefit provisions of all retirement plans administered by INPRS., • Track all contacts made with customers and properly document each account to ensure that, should the issue arise again, it can be responded to quickly and efficiently., • Partner with the management to identify business processes that undermine adequate customer service and make recommendations for their resolution., • Active participation in training and learning opportunities to expand your knowledge of the position and organization., • Knowledge and application of all INPRS pension plans, systems; federal and state tax laws/policies/procedures as they pertain to INPRS., • Comprehension of plans associated with INPRS including but not limited to RMBA, annuities, and store value cards, • Ability to answer or resolve complex issues and provide training and assistance to others over the phone, in person, via email and all media channels., • Maintaining a professional demeanor in all situations., • Demonstrating patience while determining member’s needs., • Using customer service techniques to effectively manage challenging customers., • Exhibit empathy in order to build authenticity and positive rapport to develop customer relationships., • Taking ownership of an issue and seeing to it that the situation is resolved as promptly and effectively as possible., • Research and following-up on complex issues. Documenting various obstacles and offering solutions to complex customer service problems., • Engaging the appropriate person/department to solve a problem for a member or employer., • Collaborate and communicate effectively with third party vendors., • Ability to learn and understand the functions of INPRS’ systems, e-mail software and other personal computer skills., • Strong computer skills in Microsoft Office, Windows and e-mail, • A positive attitude, passion for providing world class customer service, and an emphasis on problem solving., • Exceptional oral and written skills needed for communications occurring in person, over the phone and in writing with members and INPRS staff., • Excellent problem solving, research and analytical skills necessary for interpreting and responding to technical inquiries from various sources., • Flexibility to deal with frequent changes in work assignments and schedules., • Strong organizational skills needed in setting priorities and effectively meeting deadlines., • Associate’s degree and at least one year of customer service experience; or High School diploma/GED with three years of customer service experience, • Competitive compensation, • Some remote flexibility (must reside in Indiana and surrounding Indianapolis locations), • Healthcare coverage (medical / dental / vision), • Health savings account with employer contribution, • Prescription coverage, • Employer funded retirement plan (pension plan), • Deferred compensation plan (employer and/or employee contribution plan), • Flexible spending account, • Work/life balance (37.5 hours weekly), • 12 paid holidays; 14 during election year, • Paid leave (personal, sick, vacation), • Tuition reimbursement, • Professional credential reimbursement, • Group life insurance Equal Employment Opportunity: The Indiana Public Retirement System (INPRS) is an Equal Opportunity Employer and is committed to recruit, select, develop, and promote employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws. Indiana Public Retirement System has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.

Job DescriptionCentrifugal Compressor Field Service Specialist Location: Indianapolis, IN Compensation: Starting at $35.00 – $50.00 per hour based on experience and qualifications; full-time hourly. $3,000 Sign On Bonus! What a Day Looks Like Morning kicks off with a service ticket for a Centac unit across town. You load precision gauges and tools, review wiring diagrams, and head to a customer site. On arrival, you assess the compressed air system, complete a 47-point inspection, and verify the health of supporting equipment like refrigerated and desiccant dryers. You troubleshoot vibration trends and air quality readings, track down a control anomaly in the schematic, and bring a Turbo Air compressor back within spec. Before leaving, you document everything in work orders and time sheets, coordinate parts with the Service Coordinator, and brief the customer on improvements including Package CARE, Preventive Maintenance, Diagnostics, Audits, and Leak Detection options. Another customer calls—an installation start-up is scheduled for tomorrow—so you verify parts availability and align with a supplier on procedures. Your Impact • Commission, start up, install, maintain, and repair centrifugal compressors (Centac and Turbo Air) and related compressed air components., • Use precision measuring tools to diagnose complex issues in compressed air equipment., • Interpret wiring diagrams and schematics to investigate and resolve technical problems., • Complete digital work orders, maintenance checklists, and daily time reporting with accuracy., • Advise customers on system optimization and Ingersoll Rand service programs that boost uptime and efficiency., • Perform safety assessments in dynamic environments and execute 47-point preventive maintenance on a wide range of compressors and dryers., • Partner with Service Coordinators and operations to source and stage parts and supplies for jobs., • Collaborate with suppliers and external partners to align on procedures, practices, and policies., • Conduct basic vibration analysis and air quality troubleshooting. What You Bring, • 3–5 years of hands-on experience with centrifugal compressors., • High school diploma or equivalent., • Valid driver’s license held for at least 12 months. No major or frequent violations, including (but not limited to): DUI within the past 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple minor infractions/preventable collisions within the past 3 years., • Comfort working in mechanical rooms and other varied conditions: high noise, extreme weather, elevated or confined spaces, and around high voltage per NFPA or equivalent standards., • Ability to perform physically demanding work: frequent use of hands/fingers, walking, stooping, kneeling, and regularly lifting/moving weights per safety policy., • Working knowledge of Microsoft Office and basic computer tools; proficiency with smartphones/tablets (e.g., iPad) and network-based systems., • Strong communication and customer service skills, including negotiation and conflict resolution. Travel and Schedule, • Daily travel to customer locations in the region., • 120/208/240/480 Voltage Systems

Job Description WestPoint Financial Group is assisting with the sourcing of this candidate. The candidate will be the employee of WestPoint Gutwein Group. This role offers Part-Time hours (20 hours per week) during business hours, Monday through Friday. This role is on-site in the Indianapolis office. About WestPoint Gutwein Group WestPoint Gutwein Group is dedicated to helping clients build lasting memories along the journey to their financial goals. Thoughtful planning is combined with deep, lifelong relationships. The planning process provides structure, but the ongoing partnership and personal connection truly sets us apart. WestPoint Gutwein Group is seeking a part-time Executive Assistant who brings excellence, high energy, and a proactive mindset to every task. This detail-driven, highly efficient professional will stay ahead of needs, keep operations running smoothly, and ensure nothing falls through the cracks while supporting the team’s productivity and success. What You'll Do Responsibilities: • Schedule client meetings and annual reviews, • Manage ongoing client communications, • Prepare materials and documentation for annual review meetings, • Open new accounts and process money movements accurately and efficiently, • 1+ year of administrative experience in professional office setting, • Excellent written and verbal communication skills; committed to delivering a seamless client experience, • Strong organizational skills with the ability to manage multiple tasks and priorities efficiently, • High attention to detail and accuracy, • Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word), • Moderate to advanced experience with CRM systems (required) WestPoint Gutwein Group offers an energetic, team-first culture where collaboration, learning, and serving exceptional clients are truly valued. From day one, you'll be welcomed by supportive colleagues and responsive leaders who are invested in your success and excited to help you grow. Competitive Hourly Rate: $24-26/hour Equal Employment Opportunity WestPoint Gutwein Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionPosition Description: ABOUT TEAM ALLIED DISTRIBUTION Founded in 1976, Team Allied Distribution is the country’s leading independent warehouse distributor of automotive exhaust, with over 390,000 square feet of warehouse capacity throughout 26 facilities strategically located in the Western and Midwestern United States. It is a 100% employee-owned company with over 220 employee-owners. Team Allied prides itself on delivering premium-quality products, competitive pricing, fast-paced logistical services, and first-class customer service! BENEFITS PACKAGE Team Allied Distribution offers a comprehensive benefits package that includes medical, dental, and vision insurance. Additionally, we provide life insurance, long-term and short-term disability coverage, and accidental death and dismemberment (AD&D) insurance. Our benefits also include a 401(k) plan and an Employee Stock Ownership Plan (ESOP). EMPLOYEE STOCK OWNERSHIP PLAN (ESOP) The Employee Stock Ownership Plan, commonly known as an ESOP, is a retirement benefit for all employee-owners. Similar to a 401K, only better! The ESOP grants company stock to all eligible employee-owners and allocates the stock into a trust account as part of their future retirement fund. The ESOP is a fantastic benefit because employee-owners contribute no personal funds to the plan. EMPLOYEE OWNER POSITION PURPOSE The Customer Service Representative/Inside Sales position exists to field incoming calls for products, resolve customer service issues, and make effective outgoing sales calls to generate sales and revenue for the company. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Process customer order files and process tracking / delivery information back to the customer in their required formats Field incoming calls from customers looking for specific products based on year, make, model and type of vehicle Field incoming calls relating to general customer service issues and find solutions that promptly and effectively fit the customer's needs Make effective outgoing sales calls to current and prospective customers Review current customer accounts to discover new sales opportunities AR Responsibilities - Prepare a daily Excel spreadsheet for check deposits and Credit Card payments. SKILLS & QUALIFICATIONS Previous customer service experience required Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Good active listening skills Organization and time management Proficient in Microsoft computer skills Knowledge of inventory-based software is desired Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office setting 80% Warehouse setting 20% Physical Demands and Abilities: The physical demands here are representative of those an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to consistently lift to 25 lbs and up to 70 lbs occasionally The ability to bend, stretch, twist, or reach with your body, arms, and/or legs The ability to see details at close range (within a few feet of the observer) or at a distance The ability to exert maximum muscle force to lift, push, pull, or carry objects The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects Ability to climb 12-14 ft platform ladders Ability to run, maneuver, navigate, or drive a vehicle Ability to perform physical activities that require considerable use of arms and legs and moving the whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials Team Allied reserves the right to modify this job description at any time based on business needs. $17.00 - $20.00 Hourly

Job Description Reliance is a construction services firm headquartered in Indianapolis, Indiana, providing tailored commissioning, test and balance, construction quality assurance, and procurement solutions. Our team delivers exceptional client-specific services for new installations and facility renovations. The Quality & Safety Lead is responsible for auditing, evaluating, and improving the company’s quality and safety policies, procedures, and practices across all services. This is a part-time role with the potential to convert to full-time as the company grows and advances toward ISO (International Organization for Standardization) certification. In Year One, the position will audit the full scope of quality and safety programs, with a focus on assessing compliance, documenting current practices, and identifying opportunities for improvement. The goal for the first year is to establish a clear understanding of our existing systems and develop practical, prioritized plans to strengthen quality and safety performance as the company continues to mature. Primary responsibilities of the position include: • Conduct internal audits of existing quality and safety policies, procedures, workflows, field practices, and documentation, • Assess current practices for alignment with company expectations, client requirements, and applicable regulations, • Document findings, identify opportunities for enhanced consistency and clarity, and track progress on improvement initiatives, • Develop simple, repeatable methods for monitoring compliance trends and reporting observations to leadership, • Create or refine standardized procedures, checklists, templates, and documentation tools, • Develop and deliver internal training materials to enhance understanding of quality and safety expectations, • Support onboarding by preparing quality- and safety-related content for new employees, • Serve as an internal resource for employees seeking clarification on procedures, documentation, or safety standards, • Maintain organized, up-to-date quality and safety documentation with proper version control, • Support consistent use of standardized forms and workflows across the organization, • Collaborate with project managers, field personnel, and leadership to understand operational needs and integrate quality and safety standards into everyday work, • Train staff on documentation quality expectations and defensible reporting practices, • Support root cause analysis and corrective action planning when issues are identified, • Track quality and safety Key Performance Indicators (KPIs) and communicate trends to executive leadership, • Lead annual quality and safety reviews and advise on policy and procedure updates, • Lead ISO readiness assessments and assist in planning for future certification, • Exercise stop-work authority when unsafe or nonconforming conditions are observed, • Bachelor’s or Associate’s Degree in Construction Management, Engineering, Occupational Safety & Health, Quality Assurance, or equivalent experience, • 5+ years of experience in construction, commissioning, TAB, QA/QC, or safety management, • OSHA 30 and strong knowledge of OSHA requirements, • Ability to visit construction sites to conduct field quality and safety assessments, • Demonstrated experience in developing, auditing, and implementing quality and safety policies and procedures, • Familiarity with commissioning and TAB processes, • Experience in regulated environments (life sciences, healthcare, data centers) preferred, • Familiarity with NEBB, AABC, TABB, or similar standards preferred, • Exposure to ISO 9001 systems preferred, • Strong analytical, organizational, and problem-solving skills, • Effective written and verbal communication skills, • Ability to influence field teams and leadership, • Proficiency in Microsoft Office Suite; exposure to project software preferred, • Competitive part-time compensation, • Opportunity to grow into a full-time role, • Meaningful influence on safety, quality, and company culture, • Direct interaction with executive leadership Reliance is an equal opportunity/affirmative action employer committed to diversifying its workforce. All applications are considered without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, genetic information, or based on any individual’s status in any group or class protected by applicable federal, state or local law.

Job DescriptionJob Title: Associate Technical Trainer Location: Indianapolis, IN 46240 Duration: 03 months with possible extension up to 2 years Pay rate: $32-36/hr. on W2 About the Job: • The Associate Technical Trainer works with a team of trainers and Subject Matter Experts (SMEs) within a corporate university team environment. This is a 100% in-person, onsite role. The Technical Trainer is primarily responsible for high-volume delivery of technical instruction to adults, spending 75% or more of your time delivering instruction per week following a pre-determined training program., • Facilitate employee training and onboarding using approved materials., • Deliver technical instruction including lecture, hands on activities, labs, and various assessments., • Provide remediation and support for students to ensure learning outcomes., • Consult with other trainers, managers, and leadership., • Track and compile collected data for accurate training reports., • Document employee performance and outcomes of training., • Review, test, and provide feedback on training materials., • Prepare and maintain training facilities including daily cleaning and setup., • Stay current on the latest data center tools and infrastructure best practices., • Coordinate and monitor enrollment, schedules, and equipment., • Develop and coordinate training schedules., • Assess training needs through surveys and interviews., • Support the conceptualization and development of new training materials., • Communicate training needs and online resources as appropriate., • Participate in mentorship and professional development from Senior Trainers., • Explain difficult or sensitive information., • 3-6 years of experience in a technical field (telecommunications, data centers, electrical, or similar trades)., • Demonstrated ability to explain complex tasks to others (e.g., experience as a field lead or peer mentor)., • Excellent verbal and written communication skills., • Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)., • Strong interpersonal skills and the ability to interface with various levels of management., • Organizational skills with an advanced inquisitive mindset., • Willingness to obtain Telecommunication Industry Certifications (such as BICSI) within the first 12 months of employment., • High school diploma or equivalent., • Professional appearance and demeanor. About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at . Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility. Powered by JazzHR PELG1wj2Wn

Job DescriptionPurpose The Customer Experience Team is an extremely important part of developing and maintaining ongoing customer relationships. The daily focus is to deliver exceptional service and training in a timely fashion to both internal and external customers while maintaining a high level of quality. Customer Experience Tech, Level I: • Interacts with customers on behalf of POLARIS and its Private Label Partners, • Prerequisite for all other positions within the Customer Experience team, and functions as a basis for growth opportunities outside of the department, • Demonstrates our 4P’s - Promptness, Politeness, Professionalism and PersonalizationEssential Functions, • Manages customer experience – new user HORIZON access and permissions, account features and functions, training and customer feedback, • Establishes new users, accounts and equipment, • Processes equipment and sample inquiries – research and tracking, • Places and tracks product orders, • Trouble shoots technical problems and works to finds new solutions, • Documents customer complaints for root cause analysis and process improvements, • Shares responsibilities with team members for tracking and reporting department metrics such as response time, call time, etc, • Participation and documentation in the Continuous Improvement process, • Participation and documentation in maintaining and enhancing the customer’s experience with POLARIS products, systems, and features, • Interacts with both internal and external customers regarding accounts, testing and program functionality, • Applicable skills, • Interpersonal skills, • High level of professionalism, • Positive attitude, • Friendliness, • Calm under pressure, • Ability to handle stress, • Excellent verbal and communication skills, • Organized, • Efficient, • Good problem-solving skills, • Data entry proficiency, • Good computer skills (Microsoft Office Suite, specifically Outlook, Excel, and Word, as well as internet platform familiarity), • Multi-tasking, • Ability to learn other software systems relatively easily, • Analytical skills, • Good writing skills (email etiquette), • Team player, • Empathy, • ConfidentialityPreferred Qualifications, • Use of personal protective equipment (PPE), as required, • Self-starter with the ability to work with minimal supervision, • High School Diploma or equivalent, • Minimum 2 years technical customer support experience, • Prior administrative /office experience a plus, • Prior knowledge of process improvements a plus, • Prior knowledge of Lean philosophy a plus Other Duties • Knowledge of and adherence to documented policies and procedures, • Provides coverage for Customer Experience Admin duties, when appropriate, • Additional duties as assigned by managementSafety Requirements, • OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. At POLARIS Laboratories, when going through the Laboratory it is required that you wear eye protection, • Team members will be trained in the proper use and care of assigned PPE. POLARIS Laboratories provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager, • To ensure safety throughout the facility, all employees are required to maintain up to date HAZMAT, OSHA, RCRA, and General Laboratory Safety training as defined within the POLARIS Quality System